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From Beyond 20, LLC
ITIL v3 Intermediate - Release Control and Validation Capability Module
Course Description:
This 5-day course immerses learners in the practical aspects of the ITIL® v3 Service Lifecycle and
processes associated with the Release, Control, and Validation of services and service delivery. The main focus of this
course is on the operational-level process activities and supporting methods and approaches to executing these processes
in a practical, hands-on
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From Adaptive Processes Consulting Pvt. Ltd.
Certified ISO 20000 Internal Auditor cum Implementer Program in Bangalore
...0
a ITSM Manual
a Developing processes
a Developing CMDB
a Certificate Examination
Day 3:
a Principles of Internal Auditing
a Preparation of Audit Checklists based on ISO 20000
a Auditor Role plays based on Case study
a Certificate Examination
Faculty Profile: Faculty is a Certified ISO 9001, ISO 20000 and 27001 Lead Auditor, PMP, CSQA (World Topper for the year 2000)
He
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From BMC Software, Inc
BMC Remedy ITSM 75 Administering - Part 2
This course provides BMC Remedy ITSM 7. 5.x administrators with the concepts and hands-on experience to incorporate best practices when administering the BMC Remedy ITSM 7. 5.x applications, including BMC Remedy Service Desk (Incident Management and Problem Management), BMC Remedy Change Management (including the Release Management module), and BMC Remedy Asset Management. Using a workshop
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From Techvnet
BMC Remedy ITSM Remedy ARS Atrium CMDB Trainings
BMC Remedy ITSM Training
Phase 1 -
Installation and Configuration of BMC Remedy ITSM Modules.
The training will include Standard and Custom Configurations of the following modules.
Incident Management
Problem Management
Change Management
Duration - 3 Days
Phase 2 -
Installation and Configuration of BMC Remedy ITSM Modules.
The training will include Standard and Custom
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BMC Remedy ITSM Training
Phase 1 -
Installation and Configuration of BMC Remedy ITSM Modules.
The training will include Standard and Custom Configurations of the following modules.
Incident Management
Problem Management
Change Management
Duration - 3 Days
Phase 2 -
Installation and Configuration of BMC Remedy ITSM Modules.
The training will include Standard and Custom
more...
From Chameleon - Global ITIL Experts
ITIL Practitioner Release & Control
...nd implement the initial capture of CI data, populate the CMDB, implement procedures and how to keep the CMDB up-to-date.
Coding Systems, Attributes and Naming Conventions
Design and implement impact codes, priority codes, naming conventions for Release and Control process and identify attributes of CIs and all required relationships.
Procedures and Working Instructions
Plan, elaborate,
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...nd implement the initial capture of CI data, populate the CMDB, implement procedures and how to keep the CMDB up-to-date.
Coding Systems, Attributes and Naming Conventions
Design and implement impact codes, priority codes, naming conventions for Release and Control process and identify attributes of CIs and all required relationships.
Procedures and Working Instructions
Plan, elaborate,
more...
ITIL Practitioner Certificate - Configuration Management
This three day course explores the guidance in ITIL Configuration Management to understand the proceses and challenges faced when implementing and working with the discipline. The course is used in preparation to undertake the EXIN Practitioner Course exam in Configuration Management in the afternoon of day three of the course.
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This three day course explores the guidance in ITIL Configuration Management to understand the proceses and challenges faced when implementing and working with the discipline. The course is used in preparation to undertake the EXIN Practitioner Course exam in Configuration Management in the afternoon of day three of the course.
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