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From Learning Technologies, Inc.
Effective Coaching Skills



Effective coaching is a continuous process, not something you do just once a year. Here we focus on specific skills needed to be an effective manager or coach. We also explore a specific step-by step coaching process to help you maximize your coaching effectiveness (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business
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From Contacts Plus
AT&T Certificate for Call Center Team Leaders


Many Call Centers aggressively invest in state-of-the-art technology. That s expected in today s fast-paced high-tech world. But the companies with world-class Contact Center operations invest equally in the skills development of their most important asset their people. It s an investment that pays off every day in improved performance, increased sales and enhanced customer satisfaction. Let
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AT&T Certification for Managers
...peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
How to integrate the contact centre vision into strategy "goal setting formula"
Fundamental of project management in call centre
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AT&T Certification for Supervisors
...peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
The relationship between data and decision making process "WISDOM"
Master the art of Capacity Planning and Forecasting in Operations
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AT&T Certificate for Call Center Team Leaders




...peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Knowing what does Team leader means.
How to communicate effectively with your team.
Master the sense of the quality evaluation &
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From The Training AdvantEdge
Getting Boomers, Gen Xers, and Gen Yers to Work Together




There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.
This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of
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From Bold New Directions
Coaching Skills For Leadersa



...Coaching Skills For Leaders is a program designed to shift leadership practices from the old command & control model to a more inclusive and participative style.
This interactive program delivers powerful tools for leaders at all levels. It helps leaders better access and align their staffs personal experiences, traits and skills.
Participants will also discover more about themselves
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From The Training Clinic
MAKE TRAINING STICK A Systematic Approach to the Transfer of Learning





How to use a 9-part strategy to transfer learning to the organization by increasing an instructor's skills, involving managers and trainees actively before, during and after the training event are addressed. Techniques to develop a manager's feedback and coaching skills are included with a post-training performance analysis tool.
This program is useful for trainers, training managers,
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From Results Coaching Systems FZ LLC
Intensive Coach Training







...ing Program is designed to give participants cutting-edge coaching skills, tools and resources to effectively coach others in any situation. The models at the core of the program draw on the hard science of how the brain works and provide practical, useful tools for improving other peoplea s thinking and performance.
Benefits for participants attending this program:
a Learn to facilitate
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From Last Minute Training
Coaching A Leadership Skill
This workshop addresses the needs of those who want to lead and inspire others in the corporate world. Completion of this workshop will result in: learning the key competencies of leadership including personal awareness, coaching and feedback, courage, self control and acceptance, conflict resolution...; demonstrate accountability and courage when executing decisions and communication with staff;
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From Profit Consulting Co.
The Coaching Clinic Coaching Skills for Managers May 7th 8th- HCRA Certified

...Coaching Skills for Managers.
Coaching is the quickest and most effective method for developing your employees. A fun, highly participative and practical course designed to provide you and your managers with the tools and skills needed to become an outstanding coach.
Learn powerful and effective techniques that help you seize daily coaching situations.
What coaching is about, why it
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From BodhiH Training Solutions
corporate training in bangalore chennai coimbatore ernakulam mysore hyderabad and other cities across south india
...
Leadership Training (Middle and Senior Level Managers)
Coaching Skills for Managers
Finishing School (Campus to Corporate Program)
Personality Development Program
One-day Fun-Filled Team Building Workshops
Accelerated Learning
Self Esteem and Confidence Building Training
Goal Setting and Career Planning
Telephone Skills
Interviewing Skills
Customer Service skills
HR Training for HR
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Leadership Training Front-line junior level managers
...traits
a Duties and responsibilities of a manager
a Coaching Skills
a People Skills
a Basic etiquettes
a Team building and conflict management
a Time/ Stress management
a Sales team management
All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main
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Coaching Skills for Managers
...Coaching Skills for Managers
By bodhihtrainingsolutions
Corporate Training Programs in Bangalore, Chennai, Coimbatore, Ernakulam, Mysore, Hyderabad and other cities across South India
Coaching Skills for Managers
a What is coaching?
a Importance of Coaching
a Traits of an Effective coach
a Whom to Coach
a What to Coach
a How to Coach
a Coaching styles and process
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From Profit Consulting Co.
The Coaching Clinic - Coaching Skills for Managers 314 East Highland Mall Blvd. Ste #403 Austin Tx
Coaching is the quickest and most effective method for developing your employees.
Coaching leads to initiative and motivation. Coaching develops a solutions oriented attitude rather than problems and avoidance.
A fun, highly participative and practical course designed to provide you and your managers wit the tools and skills needed to become an outstanding coach.
Participants will go
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Entrepreneur Power Circle
Entrepreneur Power Circle
Who should attend?
Entrepreneurs who are committed to growing a healthy business and would benefit from the momentum of ongoing group support.
Intention of program:
To offer an affordable, high value development program for business owners who want support in achieving their goals and developing foundational business practices.
To embrace strategies that
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Ask an Expert with Michelle Bonn No Cost to Attend
Ask an Expert with Michelle Bonn Conference Call 3pm Central
Taking your business global: working with foreign manufacturers and suppliers. How to find trusted, foreign suppliers for your products and production.
Michelle Bonn, Owner & President, Expedient Trade, LLC
Join Alicia Marie as she interviews expert Michelle Bonn.
Michelle began her career working in the disciplines of finance &
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Ask an Expert- Sandy Dumont Free Conference Call 3 pm July 17th CST
Ask An Expert-Sandy Dumont
Conference Call 3pm-4pm Central No Cost to Attend
"Is Your Image Powerful Enough to Get What You Want?"
Join Alicia Marie as she interviews expert Sandy Dumont.
Sandy Dumont is known as the Image Architect. She is a pioneer in the field of color, image psychology and impression strategies, with more than 30 years experience helping Fortune 500 companies and their staff
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Ask an Expert- Jefferson Flanders Free Conference Call @ 2 pm May 21st CST
Ask an Expert-Jefferson Flanders
Business Communication
Wednesday May 21, 2008 @ 2 pm CST No Cost to Attend
Join Alicia Marie as she interviews expert Jefferson Flanders.
Jefferson Flanders is an author, educator, independent journalist, and publishing executive. During the course of his career, he has been an editor, newspaper columnist, sportswriter, radio commentator, and college
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DISC 4 Week Tele-Classes March 4th, 11th, 18th, and 25th @ 3 pm CST
Learn about behavioral styles
Understand your own strengths and weaknesses
How to manage different styles
How to match behavior to job roles
How to use DISC in the hiring process
How to read a DISC Graph
How to sell and service different styles
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Team Building Teleclass April 8th, 15th, 22nd, and 29th @ 3 pm CST
Join us for a 4 week teleclass on Teambuilding
Who should attend? Leaders and managers who want to move their team to the next level!
Learn the Five Keys to Effective Teambuilding
Team vs. a Group
Behaviors of a Team -What to Model as a Leader
Language of Teambuilding
Principles of Teamwork
The Result of Effective Team Building is that your role changes!
Call us to reserve your
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Healthy Body-Healthy Business Ask An Expert Free Conference Call @ 2 pm March 12th
Join Alicia Marie as she interviews Brenda Thompson RD, LD, Professional Chef about the connection between a healthy body and a healthy business.
Brenda studied to become a registered dietitian at the University of Idaho to not only create her own healthy lifestyle plan, but to help motivate others, because she understands how difficult it can be to make a change. While working as a clinical
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Ask an Expert- Mel Kleiman Free Conference Call @ 2 pm March 5th
Certified Speaking Professional Mel Kleiman is North America s leading authority on how best to recruit, select, and retain top-quality employees.
A renowned consultant, speaker, author, and trainer for over 25 years, Mel is also the founder and president of Humetrics, a leading developer of systems, training processes, and tools for recruiting, selecting, and retaining an exceptional workforce.
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Laser Coaching - Managing your service or product
Participate in a highly focused coaching dialogue.
These coaching calls are complimentary; a maximum of 10 participants for each call. Calls are once a month.
Topics include:
Communication
Team Building
Culture beliefs, language, practices of your company
Vision Strategy Goals
HR issues such as hiring, firing and retaining
Marketing your business services or product
Understanding financials
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The Coaching Clinic -Coaching skills for managers


Coaching is the quickest and most effective method for developing your employees.
Coaching leads to initiative and motivation. Coaching develops a solutions oriented attitude rather than problems and avoidance.
A fun, highly participative and practical course designed to provide you and your managers with the tools and skills needed to become an outstanding coach.
Participants will go away
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From Centre for Creative Thinking
Enhancing Your Coaching Skills
...managers, Supervisors and Team Leaders need to master the coaching skills and techniques to bring out the best of their subordinates and team members.
This workshop is designed to let the participants:
a Understand the basic processes behind coaching.
a Have the ability to introduce coaching into their organization.
a Use the GROW model to get the best of their subordinates
a
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From JMC Consulting Sdn. Bhd.
Empowering Asian Mindsets






...ing Asian Mindsets through Coaching , embraces a range of coaching skills and integrates them into a managers skill set.
Wai K Leong recognises that Asia is amidst great economic change and growth. With such change managers need skills to support the growth and changes they are experiencing. Bringing coaching into the workplace takes a great commitment and understanding of the power of these
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Manager coaching skills




Coaching subordinates for performance have become one of the most important Leadership skills to master. Most managers are skillful task drivers but are poor people developers. The long term effect of this is de-motivated employees, vacuum in the leadership succession and poorly skilled staff with silo mentality lacking personal accountability.
Coaching is not about directing, telling or
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From Navigo NLP Center Sdn Bhd
Oct NLP Practitioner Certification Course





Would it be nice to take better control of our thoughts and emotions? To assist yourself and others in achieving what they want in life? Neuro Linguistic Programming (NLP) is an advanced field for creating human change for individuals and groups. It comprises of knowledge, tools and approaches in understanding and directing our experience, how we communicate and the way we behave.
NLP
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From TrainSmart, Inc.
Coaching For Performance
...driven by coaching, leads to improved performance.
* Coaching skills are lacking or confused with mentoring.
* Most organizations lack a common language and set of coaching techniques.
* Performance goal setting and performance tracking are imbedded in an ineffective performance management process.
Our Solution
To Learn...
* To conduct performance coaching sessions
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From India Facilitation Network
TALENT COACH CERTIFICATION
a TALENT COACH CERTIFICATIONa FOR SENIOR MANAGERS
Essential Skills, Tools, Models and Processes for Talent Management
Workshop Overview:
Right Fit Selection & Retention at the right time/ cost and Accelerated Potential Development to Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Senior Managers in this era of business turbulence that
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COACH CERTIFICATION WITH PSYCHOMETRIC TOOLS
TALENT COACH CERTIFICATION FOR SENIOR MANAGERS
Essential Skills, Tools, Models and Processes for Talent Management
Workshop Overview:
Right Fit Selection & Retention at the right time/ cost and Accelerated Potential Development to Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Senior Managers in this era of business turbulence that
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From The Training Bank
The Five Dimensions of Coaching
Coaching is a one-on-one activity that aims to build on individuals strengths in order to improve their job performance and develop their potential. Successful coaching is a dialogue between two people who work together to resolve problems and make a commitment to improve performance over the long term. Performance is the bottom line, and coaching is the platform leaders use to make it happen.
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From Mobile Technical Institute
Foundations of Superision

...importance of continuing to improve their supervisory and coaching skills throughout their careers. MTI s in-depth management training seminars are designed to provide new and seasoned managers with practical skills and knowledge that can be applied on the job.
Focusing on practical training for managers and other professionals, Foundations of Supervision emphasizes both the procedural and
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From India Facilitation Network
Coaching for Performance: A new task for Managers
...orkshop participants will:
Have a Clear Understanding of Coaching Skills in Management
Learn how to build Rapport.
Apply useful Coaching models.
Practice these Skills in a safe environement
Taking Away an Action Plan
Benefits to Participants & Organizations:
Coaching is widely recognized as an essential skill for todays management style where maximizing every individuals performance
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From FranklinCovey South Asia
Become a Coach Join Intensive Coach Training in India





...g Program is designed to give participants
cutting-edge coaching skills, tools and resources to effectively coach others
in any situation. The models at the core of the program draw on the hard
science of how the brain works and provide practical, useful tools for
improving other peoplea s thinking and performance.
You will learn the principles behind each coaching technique
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DAVID ROCK LIVE IN INDIA -Worlds Most Successful Effective Coach Training Program
...g Program is designed to give participants
cutting-edge coaching skills, tools and resources to effectively coach others
in any situation. The models at the core of the program draw on the hard
science of how the brain works and provide practical, useful tools for
improving other peoplea s thinking and performance.
You will learn the principles behind each coaching technique
more...
From Lark Training
Introduction to Coaching


On this one-day workshop you will learn the latest essential skills and techniques required to work as an inspirational coach. In today's rapidly changing business climate, coaching is an essential management skill. Managers need to use a variety of coaching skills and approaches to work effectively with individuals and teams to deliver business results.
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From Core Excellence
Delhi NCR India Customised Executive Management Learning Development Programmes










...n
Time Mgt.
Retail Mgt.
Strategic Mgt.
Team Building
Coaching Skills
Interview Skills
Problem Solving
Decision Making
Managing Stress
Negotiation Skills
Performance Mgt.
Winning Attitudes
Work Life Balance
Customer Service
Presentation Skills
Business Etiquette
Conflict Resolution
Sales Effectiveness
Interpersonal Skills
Planning & Execution
Communication Skills
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From Turning Point Management Consultants Pvt. Ltd.
Managerial Effectiveness


12 different trainings and workshops are conducted empower leaders to become great and successful managers. Develop competencies that are essential for enabling managers to achieve more
Variety of Training programs offered by Turning Point Management Consultants -
Transition to management
Supervisory skills
Managerial effectiveness
Mentoring skills
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From Complementary HealthCare
DIPLOMA IN STRESS MANAGEMENT COACHING




The Diploma in Stress Management will provide you with a professional qualification and is independently accredited by the National Council of Psychotherapists.
Complementary HealthCare is a recognized and authorized course provider of the Complementary Medical Association (CMA). As a Complementary HealthCare student, enrolment on the Diploma in Stress Management will enable you to directly
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From Success Corporation
FLM Course 4 Coaching for High Performance
...ieve results. This module teaches the managers how to use coaching skills in the day-to-day management of their people to ensure maximum performance, motivation, and retention. It provides managers with the tools to help their people excel at their jobs and meet competitive challenges with confidence. Participants will coach and be coached on real challenges/ issues currently facing them. As
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From Aspect Training
Mentoring Skills for Managers
As more organisations opt for non-hierarchical structures, staff have become empowered - which means theya re more responsible and more accountable. The onus for enabling staff in this way rests with the manager. Their role is changing from task-oriented controller to leader, coach and mentor, bringing with it new responsibilities and skills.
Aspect Traininga s Mentoring Skills for Managers
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From NLP Centre of Excellence ltd
NLP Foundation diploma
...tate change in a conversational way so that you can apply coaching skills to every situation - even with resistant clients - ideal for coaching teenagers or anyone who has been 'sent' for coaching
To give you a greater understanding about how people's minds affect their results
19 things you will learn across the three days:
An introduction to NLP - how it started, how it is used and
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From Linkage, Inc.
Advanced Coaching Certificate featuring the Coaching Skills Lab
Attend the Coaching Skills Lab, a two-day program led by Linkage Master Coaches focused on exercises and skill-practice to further improve and deepen your coaching competencies.
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From Niquenya D. Fulbright, Executive Life Coach & Corporate Trainer
Module II: 5-Day Live Course




A 5-consecutive-day live course. This Fast Track course is currently ONLY available in Chicago, IL, USA. The course runs Monday through Friday from 10AM to 4PM and includes a continental breakfast, lunch and snack service. This course is an intensive workshop offering hands-on application of coaching skills. Course is capped at 20 participants. Offered quarterly. $1500
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Module I: 8-Week Teleclass/Online Course






...ve lecture with ample opportunities to practice and apply coaching skills. The course manual is both offered as an e-Book as well as integrated into the online platform which also provides a topical discussion forum for class participants to interact with one another to further explore each week s learning objectives.
Students will receive an overview of the coaching process and focus on
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From Metis ERC India Pvt Ltd
Leadership





Coaching and Mentoring
Coaching skills for today s leaders
Leadership lessons: moving ahead by learning from the past
Leadership Skills through emotional intelligence.
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From Figure Dynamic Training & Consultancy Sdn Bhd
Coaching for Leaders
...s, challenges and ideas in coaching delivery
4. Use basic coaching skills such as observing, listening, discerning, modeling and delivering
Content:
1. Preparing the Coaches, Manager-Coach Competencies
a. Self-Mastery
b. Self Management
c. Building Trust and Relationship Management
d. Assessment and Coaching
e. Components of Coaching Delivery
2. The Science of Coaching
a. Coaching Ethics
b.
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From Rachael Whittle Associates
Training for first line managers



...rogramme that meets your exact needs and specifications.
Coaching Skills;
Introduction to Coaching
Advanced Coaching Skills
Interviewing & Selection Skills;
Basic Interviewing
Development of Interviewing & Recruitment Processes;
Training of Interviewing Skills
Assessment Centres
Succession Development Centres
Leadership Skills Training;
Building & Managing Teams;
Stages of team
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From SuccessSystems, Inc.
Resolving Performance Problems


When performance is not meeting expectations most supervisors and managers do not know what to do to resolve the problem! Few people are comfortable with giving negative feedback and most certainly do not like having to confront problem behavior. In this results-focused webinar you will learn how to use tools such as the performance agreement, skillful feedback (positive & negative), and caring
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Coaching Skills for Better Performance Management


Real "What to do - How to do it" training in which you will learn how to delegate more skillfully, give positive and constructive performance feedback effectively, help people learn from their mistakes, build rapport, trust, loyalty and accountability, help people learn to think for themselves and take more initiative, and how to caringly confront problem behavior.
This training has been used by
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From Boston University Corporate Education Center
Coaching for Business Results
As the world gets more complex and the rate of change accelerates, organizations must perform at higher and higher levels as do the people they employ. Coaching, a one-on one relationship based process, takes practice to master. Research shows that coaching, when done well, has the promise to improve the performance of people one-by-one. This workshop is about moving coaching to the forefront of
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From Business Training Works, Inc.
Coaching Skills Training


Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com.
AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.
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From The Development Practice
The Manager as Coach


As the emphasis has moved from traditional directive management towards leadership, many managers are adopting a coaching approach to developing their teams performance. Using coaching skills will help you bring out the best in members of your team, encourage people to take greater individual responsibility for their own performance and develop your team s ability to solve problems.
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From Boston University Corporate Education Center
Coaching for Business Results
As the world gets more complex and the rate of change accelerates, organizations must perform at a higher level as do the people they employ. This workshop is not about the annual performance review process. It is about moving coaching, a critical development tool, to the forefront of leadership responsibilities. This workshop is for you if you want to develop your coaching skills as a way to help
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From Alliance Training and Consulting, Inc.
How to Legally and Effectively Deal with Employee Attitudes
This is a course that clealy defines how to legally and effectively deal with employee attitudes. Increase employee morale and team spirit. Enhance your coaching skills and abilities. Understand how to separate attitude and behavior issues. Gain a clear understanding of how to safely and legally discipline employees.
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From GHR Training Solutions
Unlock the Leader Within: Managing People Effectively
This workshop is designed to enable participants to more effectively lead/manage people and situations in a changed (and continually changing) world. While explicitly addressing the separate issues of Motivation and Coaching & Counseling, the workshop interweaves those issues, as well as the supporting principles and skills of: self-esteem, listening & communicating, feedback & inquiry, and
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From Alliance Training and Consulting, Inc.
How to Effectively Deal with Employee Attitude Problems
Enhance your coaching skills and abilities. Increase your knowlege of how to safely and effectively and legally discipline employees.
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From Learning Zone FZ LLC
Developing People for Excellence


...ng and coaching;
Receive feedback on their mentoring and coaching skills in handling typical real-life situations faced by them; and
Make learnings into actionable points.
WHO SHOULD ATTEND
Managers with 8-10 years of work experience, and with direct reports
PROGRAMME CONTENTS
Understanding Leadership:
People Development
Inspiring Attitudes for Mentoring and Coaching
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From The Really Big Impact Company
Alignment of Purpose


...s to roll-down the change process and acquire Performance Coaching Skills to ensure sustainability of change and performance improvement.
Your Organisation Will Learn
1.How to clarify Vision, Mission and Goals
2.How to get your team to buy-in to Change and Start to Create it Themselves!
3.Masterful Questioning and Listening skills
4.How to eliminate negative blame throwing discussions
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