Instructor Led Coaching Skills Training in United Arab Emirates
Coaching Skills Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Meirc Training and Consulting
Effective Coaching Skills
Define coaching, counseling and mentoring and describe the differences between these critical people management skills. Coach and/or counsel an employee using the multi-step coaching and counseling processes. Use coaching and counseling to help subordinates meet or exceed work targets. Use FACTS ? the 5 principles of effective coaching. Define mentoring, its main steps and requirements,
more...
Effective Coaching Skills
Define coaching, counseling and mentoring and describe the differences between these critical people management skills. Coach and/or counsel an employee using the multi-step coaching and counseling processes. Use coaching and counseling to help subordinates meet or exceed work targets. Use FACTS ? the 5 principles of effective coaching. Define mentoring, its main steps and requirements,
more...
From Results Coaching Systems FZ LLC
Intensive Coach Training
...ing Program is designed to give participants cutting-edge coaching skills, tools and resources to effectively coach others in any situation. The models at the core of the program draw on the hard science of how the brain works and provide practical, useful tools for improving other peoplea s thinking and performance.
Benefits for participants attending this program:
a Learn to facilitate
more...
...ing Program is designed to give participants cutting-edge coaching skills, tools and resources to effectively coach others in any situation. The models at the core of the program draw on the hard science of how the brain works and provide practical, useful tools for improving other peoplea s thinking and performance.
Benefits for participants attending this program:
a Learn to facilitate
more...
From QPC Limited
ICMI Management Track - Contact Center Coaching
... leaders with coaching responsibility who want to sharpen coaching skills or who need an introduction to:
- What coaching can do and what kind of return on investment to expect.
- The role of a coach and common coaching challenges.
- The fundamentals of praise and using praise as a motivator.
- The role of feedback in correcting performance.
- The development and use of the SAFE coaching
more...
ICMI Advance Agent Track - Managing Customer Contacts with Equality
About ICMI
The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals from frontline agents to executives who wish to improve customer experiences and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are
more...
ICMI Supervisor Track - Essential Skills and Knowledge
...he unique call center operating environment and essential coaching skills through ICMIa ™s Essential Skills and Knowledge for Supervisors course. This is ICMIa ™s flagship course a the highest rated in the industry and attended by more call center supervisors than any other contact center course available.
Evolving customer expectations, the rise of social media, proliferating
more...
ICMI Supervisor Track - Monitoring and Coaching for Supervisors
About ICMI
The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals from frontline agents to executives who wish to improve customer experiences and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are
more...
ICMI Management Track - Advanced Contact Center Quality
...rough coaching. You will also role play and practice your coaching skills, so you learn by doing.
Developed for managers, supervisors, team leaders, and quality assurance personnel who need a thorough understanding of the monitoring and coaching process and want to learn ways to:
- Utilize monitoring and coaching practices that increase quality.
- Structure a program to increase agent
more...
From Learning Zone FZ LLC
Developing People for Excellence
...ng and coaching;
Receive feedback on their mentoring and coaching skills in handling typical real-life situations faced by them; and
Make learnings into actionable points.
WHO SHOULD ATTEND
Managers with 8-10 years of work experience, and with direct reports
PROGRAMME CONTENTS
Understanding Leadership:
People Development
Inspiring Attitudes for Mentoring and Coaching
more...
...ng and coaching;
Receive feedback on their mentoring and coaching skills in handling typical real-life situations faced by them; and
Make learnings into actionable points.
WHO SHOULD ATTEND
Managers with 8-10 years of work experience, and with direct reports
PROGRAMME CONTENTS
Understanding Leadership:
People Development
Inspiring Attitudes for Mentoring and Coaching
more...
