Online Cobb eLearning

Customer Relationship Mgt Fundamentals of CRM Customer Relationship Management: Fundamentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the  more...

Advanced Project Mgmt Project Management Maturity ...ulation at the end of this unit, you will meet with Anita Cobb, a Project Manager, to discuss characteristics of companies at project management maturity levels one and two. Throughout your conversation, she will ask you questions to gauge your understanding of the maturity levels. Unit 2: Maturity Levels Three, Four, and Five (0.5 - 1 hour) Identify project  more...

Administrative Assistant Skills Excelling as an Admin Assistant In Administrative Assistant Skills: Excelling as an Administrative Assistant, you will learn how to make office politics a positive tool, build strong business relationships, and manage temporary staff effectively. You will also learn how to create a stress management plan and develop a positive attitude. In addition, you will learn how to work effectively with your supervisor, work well with  more...