From Serebra Learning Corporation
Performance Reporting and Stakeholder Management 
Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing
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Mentoring Essentials Simulation 
...ch department within
The Research Company that focuses on collecting and analyzing data on wireless technologies. You are heading up a new research project that deals with forecasting advertising revenue for wireless communication tools over the next five years. While managing this project, you have also been assigned
Tilly Newman, a new hire in your department, to be your protege. Your
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Averting Problem Performance Simulation 
You're the head writer for
The Jackie Lewis Show, a TV talk show on a basic cable channel. The six other writers for the show report to you. Recently, one of these writers resigned, so you need to hire a replacement. You will need to avoid hiring a problem performer by selecting the right person. Once you select that person, you'll need to communicate job requirements and provide resources in
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Six Sigma and the Voice of the Customer 
Do you know the phrase, "caveat emptor"? It's a
Latin term that means, "
Let the buyer beware." It's also a legal principle stating that consumers must purchase goods at their own risk, because unless specifically asked, the seller is generally under no obligation to disclose defects. Caveat emptor once struck fear in the hearts of many wary consumers. Fortunately, the tide has turned. Increased
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Collecting and Summarizing Data 
...improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current status of performance and processes, monitor improvement efforts, and evaluate success at the conclusion of those efforts. Data puts teeth into process improvement and provides solid evidence that your efforts are bearing fruit. In this course, you will learn about collecting and
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Measurement Systems 
..., the
Measure phase, provides a methodology and tools for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and both are responsible for a certain amount of variation. An important part of process improvement--conducted before collecting
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Software Engineering Concepts 
The
Software Engineering Concepts WBT provides an introduction to the basic concepts of software engineering. It examines the software development process, and the relative strengths and weaknesses of various software process models. It also describes various approaches to requirement gathering and problem analysis. The students will also learn to specify and validate requirements. Managers,
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SQL Server 7.0 Data Warehousing Part II 
This course is a multi-step process of collecting cleansing and storing data for use in analyses and reporting applicaitions and making information available to a wide audience of end-users. Using the Data Transformation Services Package Designer the student will be able to define steps workflow and transformations necessary to build a data warehouse.
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Competitive Intelligence: Researching Online 
Competitive
Intelligence:
Researching Online offers the student an overview about the
Internet online technology and collecting information online. The program covers in detail guidelines for using the Internet differences between free and commercial online sources and ways to track new information automatically. It also covers the steps for developing a search strategy commands for using search
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Lotus Notes R5: Collecting and Organizing Information 
This course provides participants with the fundamental skills to use
Lotus Notes R5 on a daily basis in their workplace. At the completion of this course students will learn how to identify the different application types in
Lotus Notes the features provided for Lotus Notes mails and the features of
Notes replication; use Notes workspace to perform common tasks; create and enhance documents using
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Advanced Features of Acrobat 4.0 - I 
The
Advanced Features of
Acrobat 4.0 WBT is designed to acquaint students with the advanced features of Acrobat 4.0. It enables students to make their
PDF files user-friendly by adding navigational structures and annotations. It also enables them to create and work with interactive PDF forms which can be used for collecting data from the users.
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From 123-CBT Computer Based Training
Oracle9i Peformance Tuning Managing Memory and Disk I O 

This course introduces students to the importance of good initial database design, and the methods used to tune an
Oracle9i production database. Students learn how to use the available
Oracle tools to recognize, troubleshoot, and resolve common performance-related problems in administering an Oracle database. Learn To: o
Match the optimizer modes with their descriptions. o Match the
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Windows NT Server 4 0 Analysis and Optimization 

...sis and optimization.
Create a measurement baseline by collecting data, creating log files and viewing the reports of the log files.
Monitor system objects to detect various system bottlenecks, identify the issues to be considered for setting expectations from
Windows NT server and determine the need for an additional server.
Identify the system bottlenecks and resource implications in
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Wndows NT Server 4 0 Enterprise Curriculum 

...alysis and optimization; create a measurement baseline by collecting data, creating log files and viewing the reports of the log files; monitor system objects to detect various system bottlenecks; identify the issues to be considered for setting expectations from
Windows NT server and determine the need for an additional server; identify the system bottlenecks and resource implications in
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Oracle8 Performance Tuning Managing Memory and Disk I O 

...Cache with the hit ratio formula.
Identify the steps for collecting statistics to estimate how many buffers to add to your cache.
Perform the steps to calculate the impact of adding some given number of buffers by querying the V$RECENT BUCKET view.
Identify the steps for collecting statistics to estimate how many buffers to remove from the cache.
Perform the procedure for predicting buffer
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SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 

... gather data. Identify the benefits of user surveys when collecting data. Identify the uses of collecting data from a help desk. Identify the benefits of users teaching the project team about the various aspects of their roles during data collection. Identify the guidelines for selecting interviewees who will help in gathering data warehouse requirements. Identify the guidelines to conduct
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Competitive Intelligence Analysis Dissemination 

... organization. The program covers in detail how to ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI results, various methods of counterintelligence to protect an organization's information, and the steps for protecting an organization's information from its competitors.
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Competitive Intelligence Researching Online 

...nt an overview about the
Internet, online technology, and collecting information online. The program covers in detail guidelines for using the Internet, differences between free and commercial online sources, and ways to track new information automatically. It also covers the steps for developing a search strategy, commands for using search engines, and ways to collect, organize, and evaluate
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Advanced Six Sigma The Measure Analysis Phases of DMAIC 

...x
Sigma projects.
Understand how metric systems help in collecting appropriate data.
Develop a data collection plan.
Understand the parameters for evaluating the data collection plan.
Discuss the features of different data analysis tools.
Identify the statistical methods used to analyze a problem area.
Understand the significance of root-cause analysis in identifying real issues.
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360-Degree Feedback Experiencing 360-Degree Feedback 

... using
360-degree feedback, and the different methods for collecting 360-degree feedback. The program also covers the criteria for selecting raters, the types of rating biases, and guidelines for rating an employee's performance. Additionally, it covers the type of information provided in 360-degree feedback, guidelines for communicating disagreement about the feedback, and steps for developing
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360-Degree Feedback Implementing a 360-Degree Program 

...ire. Identify the methods for collecting
360-degree feedback. Demonstrate an understanding of how to select raters for 360-degree feedback. Identify the types of information a training program for raters of 360-degree feedback should include. Audience HR employees, managers, and senior managers who want to
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