Collection Managers Telephone Seminars

Commercial Loan Documentation BenefitsAs commercial loan documentation has become more complex and hundreds of pages long, many loan officers and counsel have found it difficult to adequately review the documentation. This live audio conference will provide you with a comprehensive understanding of drafting and reviewing the key provisions of a credit agreement. You will also gain insight into typical collateral documents and  more...

Basel III Regulatory Update BenefitsFollowing the financial crisis that began in 2008, international banking regulators have been working together to increase the stability and resiliency of the global financial system. The Basel III Accord is a cornerstone of that international initiative. The Basel III Accord, which represents the Basel Committee on Banking Supervision's proposals for capital and liquidity requirements for  more...

Fundamentals of SBA Lending: Documenting, Closing and Funding the SBA Loan BenefitsAs credit standards have tightened, government guaranteed loans have provided strength to credit facilities. Small business administration loans give lenders the opportunity to make loans with the backing of the SBA, but they can be complicated for the bank. The live audio conference will walk you through the details you need to know to prepare successful SBA loans. If an SBA loan is not  more...

UCC Article 9 Update BenefitsThe revisions to Article 9, which generally became effective in 2001, substantially changed the law. Now, with years of experience, the case law is developing, and practitioners are beginning to identify issues not contemplated by the original drafting committee. As a result, a Joint Review Committee was formed and has recommended changes to Article 9 that are expected to be approved this  more...

Using Social Media in Banking BenefitsSocial media has become a hot topic for bank boards and senior managers as hundreds of millions of consumers have congregated to social networks, blogs, and other social media platforms. The widespread use of social media has resulted in structural changes in commerce, politics, and now, banking. Banks are being forced to adapt to changes created by social media. Specifically, banks must  more...

Reclaiming Goods in Debt Collection BenefitsGet practice tips for crafting effective reclamation demands under UCC Section 2-702 and learn how to avoid common missteps in the enforcement of UCC security interests. Attend this live audio conference and obtain important information on how Bankruptcy Code affects reclamation rights of creditors. This live audio conference is designed for credit and collection managers, attorneys,  more...

Loan Modification Fundamentals BenefitsMortgage loan defaults and foreclosures are at historic levels. New businesses counseling borrowers and dealing with these crises have been created. How we deal with this crisis will have a significant impact on the nation's economy. Borrowers and lenders alike are working to resolve these defaults and foreclosures, attempting to find a balance between allowing consumers to remain in their  more...

Creditors' Proof of Claims and Objection Requirements BenefitsGenerally speaking, a creditor must file a proof of claim with the bankruptcy court prior to the bar date in order to receive a distribution or to vote for or against confirmation of the debtor's plan of reorganization. Unfortunately, the filing of a proof can adversely affect the creditor's ability to defend against claims asserted by the debtor. Additionally, there are a number of  more...

Are You Prepared for the Financial Institution Record Match Program? BenefitsThe State of California enacted legislation (California Revenue Tax Code 19266) that will impact virtually every bank, credit union, thrift and brokerage firm doing business in California. This new program will place a new burden on financial institutions in order to help the state collect delinquent taxes. Financial institutions should start consideration of the FIRM Agreement and how  more...

Accounts Receivable and Collection Management with QuickBooks by Lorman Education Services BenefitsCash flow is truly the livelihood of any business. It is important that you use the tools and tips available in QuickBooks to get your business's cash flowing quickly. This live audio conference will help you to learn how to optimize your cash flow by properly utilizing QuickBooks for the customer cycle, setting preferences, using reports and tools, and preparing customer and collection  more...

Prepaid Cards: An Alternative to Traditional Checking Accounts? BenefitsThis live audio conference will provide banking and other financial services companies with essential information to evaluate prepaid card/access products that will best complement their current business models and risk tolerance. The program will explore the advantages and disadvantages of this rapidly evolving financial product line. It will provide organization with solid guidance on  more...

Key Aspects of Mezzanine Financing BenefitsMezzanine loans will play an increasingly important role in meeting the financing needs of companies in the coming years. With the tightening of leverage multiples for senior debt, a growing number of companies and equity sponsors are turning to mezzanine debt as a solution to their capitalization requirements. This live audio conference will provide you with an in-depth understanding of  more...

Document Retention and Destruction Policies for Financial Institutions BenefitsFinancial institutions too often rely on recommended document retention guidelines without understanding the risks of inconsistent or antiquated practices. While Sarbanes-Oxley has clarified the responsibilities of certain financial institutions, Sarbanes-Oxley is only a portion of the document universe. This live audio conference will help you navigate the complex universe of document  more...

Hot Topics in Native American Financing 2011 BenefitsHear the latest legal news and developments on the following topics: 1) principal practice guidelines to ensure your financing documents are enforceable and compliant with federal law, including the Indian Gaming Regulatory Act; 2) the National Indian Gaming Commission 'declination letter' review process - how long does it take, what to include in your submission, and what does receiving a  more...

Understanding the Basics of Bankruptcy and Bankruptcy Terminology BenefitsThe current economic environment makes bankruptcy a particularly timely and relevant topic. Whether you are forced to deal with bankruptcy issues as a debtor, secured or unsecured creditor, lessor or lessee, or investor looking for distressed-asset opportunities, this live audio conference will give you a road map to understand the bankruptcy process. This live audio conference is  more...

Understanding the Durbin Amendment's Impacts and Implications BenefitsThe Durbin Amendment was game-changing legislation for the debit card industry. Certain Durbin Amendment impacts have been immediate but the industry will continue to evolve for some time in response to the longer-term implications of these new requirements. Attendees at this live audio conference will engage with the speaker on an overview of the various provisions of the Durbin  more...

Email Collections: Do's and Don'ts BenefitsTechnology has changed how we communicate and do business. Businesses and collectors have the added challenge of trying to contact customers or debtors who may only use cell phones, have given up their landline phones, and use email, instant messages, social media websites and text messages as their primary form of communications. In this live audio conference, you will learn how you can  more...

When Words Get In The Way: FDCPA Claims Based On Collection Letters BenefitsThe defects in collection letters form the primary basis of claims against debt collectors. This live audio conference will provide an overview of the typical claims that are brought against debt collectors pursuant to the Fair Debt Collection Practices Act and the best defenses against such claims, a discussion of recent cases involving claims emerging from the language and format used in  more...

Securitized Loan Fundamentals BenefitsReal estate loans that a loan originator intends to securitize are documented with the underwriting requirements of CMBS underwriters, rating agencies and buyers in mind. Consequently, their structure, documentation, closing and administrative requirements are less subject to negotiation than other types of real estate loan products. This live audio conference will help you understand  more...

Handling Your Post-Judgment Files BenefitsObtaining a judgment may seem easier than keeping it, effectively enforcing it and collecting your money. The effective use of judgments and developing a strategy toward effective enforcement can be confusing. In this live audio conference, you will learn how to assure that your judgment is effective and can be enforced in and out of the jurisdiction where the judgment was entered. You  more...

Effective Collections: A Proactive Approach to Credit Management BenefitsMore than 10,000 businesses have slow or nonpaying customers. How can you collect that money efficiently and quickly, and keep that money coming in? The credit crisis, high fuel costs, job losses, bankruptcies, foreclosures and the failing economy are all contributing to factories closing, job loss and business owners going out of business because they can't get paid. Learn how to take  more...

All You Need to Know About the Fair Debt Collection Practices Act but Didn't Know to Ask BenefitsAs the economy falters and the credit crisis continues help keep your business out of a lawsuit by better understanding and learning more about the Fair Debt Collection Practices Act, who is affected, what debts are covered, who enforces it and how you can collect more money while following the law. Failing to properly train collectors is a top reason companies get sued. Don't let this  more...

Bankruptcy Section 363: Purchasing Distressed Assets BenefitsCurrent and expected future economic conditions portend an increase in the sale of distressed assets out of bankruptcy due to the increase in financially distressed and overleveraged companies. Lower valuations for both public and private companies, the limited access to growth capital for potential sellers and the build up over the last couple of years of 'dry powder' at investment funds  more...

Municipal Finance Fundamentals BenefitsThe global economy has endured tremendous stress and fluctuation during the past three years. Investors are seeking investments that will provide them with a favorable rate of return and yet afford them a higher degree of security. Increasingly, investors are looking to the United States tax-exempt municipal market to obtain those two objectives. As a result, the volume of the municipal  more...

Understanding UCC Article 9 Foreclosures BenefitsCurrent market conditions pose an alarming rate of defaults on commercial loans not seen in years. With defaults commonplace and secured creditors facing challenges in protecting their interests, foreclosing on assets under UCC Article 9 may be the right option. If appropriate, a public auction, private sale or friendly foreclosure under Article 9 may provide a quick and relatively  more...

Due Diligence Considerations for Participation Loans BenefitsAn increasing number of commercial loans are syndicated or participated, and an increasing number of lenders sell interests in loans they originate or acquire interests in loans originated by other lenders. This audio conference will explore loan assignment and participation transactions from the perspective of the originating lender and the assignee or participant. You will learn about  more...

Foreclosure and Workout of Commercial Mortgage Loans in New York BenefitsWhile legal business is down in some areas, one practice area which is booming is New York's foreclosure and workout of commercial mortgage loans. New York foreclosures are becoming more complex and hard fought. From the massive foreclosure of Stuyvesant Town, to the highly-publicized foreclosure of One Madison Park, to the complex foreclosure of the Manhattan property where a crane fell,  more...

Collateral Valuation in the New Economy BenefitsThe turbulent economy of the past several years has materially impacted asset values, and the complexity of investment vehicles has made asset valuation, at best, problematic. Investors must plot an optimal course with their existing holdings. Additionally, future investments require an entirely different valuation approach than is possible under traditional models. Only the architects of  more...

How Letters of Credit Work and Why Sometimes They Don't BenefitsThis audio conference will walk you through the steps in the life of a letter of credit, identifying pitfalls along the way. The program will review and illustrate fundamental principles using real-life examples. Our presenter will explain how these principles apply to both commercial and standby letters of credit, and how these two types differ. You will learn why letters of credit might  more...

SBA Loan Guarantees: Current Purchase Issues and Complexities BenefitsIn the current economy, many lenders are looking to the credit enhancement offered by the U.S. Small Business Administration's government guaranteed lending programs to keep capital flowing to America's small businesses. While the many benefits of the programs may be appealing to lenders an understanding of the guaranty purchase process and the pitfalls which lenders fall victim to,  more...

Mobile Banking: Banking Without Borders BenefitsLike online banking, mobile banking is poised to revolutionize the industry, but it has stagnated in its infancy. Given the indispensability of cell phones and their broad capabilities, banks and technology providers are rapidly developing solutions that use cell phones to provide unparalleled convenience and value to customers. With the potential to competitively and geographically level  more...

Title Issues for Lending Professionals BenefitsWho reviews the title commitment to make sure that there are no title problems? Not having a solid understanding of the title can cause headaches for everyone involved in the title process. This audio conference offers insights into what the title insurance policy really covers. We will answer some commonly asked questions, such as: What should you be concerned about on Schedule A? What  more...

Reengineering Revenue in Today's Market BenefitsThe days of simplicity in bank income have long past. Recently, staying on top of noninterest income has become even more complex with the migration to electronic transactions, changes to Reg E and current economic conditions. As bankers adjust to these changes, they have to be more creative with how to oversee NII. This teleconference helps you understand the exact impact the current  more...

Telephone Collections: Do's and Don'ts - Surviving the Jungle BenefitsThe credit and collection industry has grown dramatically over the past 20 years. Creditors are faced with increasing challenges in making loans and extending credit. The collection staff members in these creditor settings face mounting customer difficulties and tighter compliance environments. This teleconference will help you understand the importance of developing an effective recovery  more...

Collection Disputes: A Good Defense Is the Best Offense BenefitsTiming is often everything when attempting to collect debts and delinquent accounts. A collection dispute can cause prejudicial delays that may severely impair your ability to collect a debt, or worse, may result in the debtor filing a lawsuit against your firm or agency. Collection disputes may take the form of a dispute about the debt itself, whether the debt is owed by the person upon  more...

Restructuring the Commercial Loan BenefitsA commercial loan restructuring requires a working knowledge of a number of commercial law aspects, e.g., bankruptcy, transactional and litigation issues. This teleconference will help provide you with an understanding of these issues from inception through the end of the commercial loan restructuring process. Listen to our panel of experienced counsel provide seasoned advice so that you  more...

Loan Workout Complications: Second Lien Issues BenefitsApproximately $50 billion of second lien loans were issued between 2003 and the second quarter of 2007. A significant portion of these second lien loans were issued to borrowers who are now in, or facing, restructuring and/or bankruptcy proceedings. This teleconference will examine the strengths and potential pitfalls of first lien/second lien intercreditor agreements in such a  more...

Dodd-Frank Wall Street Reform and Consumer Protection Act: The Overhaul of the U.S. Financial System BenefitsThe Dodd-Frank Wall Street Reform and Consumer Protection Act signed into law by President Obama overhauls the United States financial system. This legislation will affect every corner of the financial services industry. Learn how this legislation is likely to affect you. This teleconference will review many important aspects of the Act, including the new Financial Stability Oversight  more...

Reading Financial Statements: A Creditor's Perspective BenefitsThis teleconference will teach you how to read and understand financial statements, especially from a creditor's perspective. It is also for investors and business owners who not only desire to expand their business, but who want a better handle on what the number on their financial statements mean and how they can become useful tools. This teleconference will impart useful and practical  more...

Mortgage Foreclosures in Illinois BenefitsAn Illinois mortgage foreclosure is a complicated process that requires strict adherence to its statutory requirements. Failure to follow the correct procedure can add time and expense for lenders. For borrowers, understanding the nuts and bolts is critical to protecting their rights. Given the increased activity in the purchase of distressed assets, potential investors and buyers also  more...

Collection Strategies for Locating Hidden and Transferred Assets BenefitsDebtors who utilize corporate shells are the bane of commercial collectors, attorneys and creditors. Too often debts and collateral are not recovered from cunning debtors. Most of us are familiar with the shell game in which someone puts a ball under one of several shells and then mixes up the shells leaving another person to guess which shell the ball is under. Debtors like to play 'hide  more...

Current Issues in Commercial Collections BenefitsThis teleconference is geared toward the practitioner involved in collecting commercial debts. Since the specific remedies available, and best practices, will vary from state to state, this is designed to provide a general overview of the various techniques and ideas to improve collection success. Attorneys, presidents, vice presidents, branch managers, loan officers, loan department  more...

Secondary Sources of Repayment Fundamentals BenefitsCollateral and personal guarantees are important components of commercial loan structure because they provide secondary sources of repayment in the event the primary source of repayment is no longer adequate. Collateral and personal guarantees are evaluated when a loan is being made but the ultimate realizable value of both is likely to change if they are ever needed to repay the loan.  more...

Overdraft Opt-Ins: Protecting Your Bank Under Regulation E BenefitsIn response to public criticism and high-profile litigation relating to overdraft fees, the Federal Reserve Board revised Regulation E to give consumers the right to limit overdraft costs associated with certain transactions by giving consent or opting-in to a financial institutions overdraft program. Financial institutions must comply with the new regulation by July 1, 2010. This  more...

Collection Issues for Condominium and Homeowners' Association: Legal Tips, Concepts and Current Trends in Assessment Collection BenefitsThis teleconference will address relevant legal issues and practical considerations related to the collection of assessments for condominium and homeowner associations. Given current economic trends, the suppressed housing market and rising rates of foreclosures and bankruptcies, homeowners' associations are now inundated with delinquencies and legal issues in degrees not previously  more...

New Technology and the Fair Debt Collections Practices Act BenefitsThis teleconference will provide you with information regarding the interplay between the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act and the use of new technology in contacting debtors. The speakers will cover the use of voice mail, caller ID, email, text messages and faxes, and discuss recent case law addressing the application of this technology to the debt  more...

New Regulations for the Credit Card Industry: Prepare Now and Avoid Penalties BenefitsOn May 22, 2009, President Obama signed the Credit Card Accountability, Responsibility and Disclosure Act of 2009 to regulate several aspects of the credit card industry. This is one of the most sweeping changes to hit the industry for quite some time. This new legislation amends the Truth in Lending Act, the Fair Credit Reporting Act and the Federal Trade Commission Act, and places a  more...

Current ERISA Fiduciary Issues for Financial Institutions BenefitsFinancial institutions have long been faced with difficult and complicated issues under ERISA's fiduciary rules. The current economic downturn has given rise to a new round of legislative and regulatory initiatives regarding ERISA's fiduciary rules and has more generally affected the manner in which ERISA may affect financial institutions. In addition, the regulatory environment continues  more...

Construction Payment Remedies: Using the Right Tools BenefitsThe recession has made nonpayment and late payment critical concerns to many in the construction industry. The unique nature of the industry and the special remedies available to those in it make payment disputes matters of much interest to all involved in the construction process. The recession has only made resolution of these disputes more challenging. This teleconference will cover  more...

Assignments for the Benefit of Creditors: What You Need to Know About ABC's BenefitsThis teleconference will give you an overview of the basics to general assignments for the benefit of creditors, a state law alternative for the liquidation of a distressed business that while long available under state laws, has had little use outside of states such as California, Illinois, Florida and Massachusetts. The fiduciary nature and responsibilities of the assignee will be  more...

Navigating through the Maze of Unclaimed Property Compliance - Unique Rules and Regulations for Financial Institutions BenefitsFinancial institutions are frequently challenged to keep up and implement the ever changing federal and state requirements imposed on this industry. Ensuring that proper internal controls, risk management and fraud prevention are adequately addressed is critical. One of the additional areas of compliance includes ensuring that you have established proper procedures and controls to prepare  more...

Uniform Customs and Practice for Documentary Credits Update BenefitsOn July 1, 2007, the rules governing letters of credit, the Uniform Customs and Practice for Documentary Credits, changed for the first time in over 12 years. The objective of this change is to clarify the rules, reduce discrepancies and disputes, and encourage renewed usage of letters of credit. Significant revisions include a change in the amount of time banks are allowed to examine  more...

Commercial Lending Opinion Letters: Rights, Obligations and Expectations BenefitsCommercial lenders routinely require a borrower's lawyer to deliver a legal opinion at the closing of the loan transaction. The borrower has to pay for this but rarely believes that the exercise provides any benefit to the borrower. If the legal opinion is not negotiated until the end of the transaction, or if the borrower's lawyer and the lender's lawyer cannot agree on some element of  more...

Fair Lending Compliance Developments and Trends BenefitsBy attending this teleconference you will learn about recent litigation and federal regulatory guidance concerning fair lending issues in mortgage servicing, including mortgage modifications and home equity credit line reductions. The speaker will review recent regulatory guidance concerning adverse action notice requirements for mortgage modifications, and ability to repay mortgage loan  more...

Understanding Insider Lending and Regulation O BenefitsLending to insiders can be a regulatory danger zone for bank officers and directors. While loans to bank insiders are not prohibited, they are tightly regulated and attract greater than normal regulatory attention, and not without good reason. Insider loan abuses historically have been a major reason for bank failures. This teleconference will review the rules applicable to loans to  more...

New Rules and Formats for International ACH Transactions nInternational commerce is rapidly growing but with that growth comes challenges, the most significant being the need to track transactions to ensure funds are not being disbursed to or from individuals that are threats to the U.S. The Office of Foreign Asset Control is the government organization that tracks this information. Their regulations require that all international transactions comply  more...

Enabling Loan Processes with Paperless Files nLenders today face a variety of challenges - loss mitigation, fraud detection, audit compliance, underwriting and risk mitigation; and access demands on loan documentation are greater than ever. This teleconference will help you understand the benefits and potential pitfalls of paperless loan files, the considerations that must be made in choosing and implementing paperless systems, and the ways  more...

Payment Fraud nAs a business owner, how do you know your customers are who they say they are? How do you know if the payments they are making to you, using credit cards or ACH, are good? Fraud is on the rise, with a tough economy and the abundance of malware in the market today, it is only a matter of time before your company becomes a target. As a business owner you need to understand the signs to look for  more...

Current Issues in Construction Lending nIn view of the downturn in construction lending activity nationwide and the inability to sell developed lots, completed homes, condominiums and to lease-up commercial buildings, the focus of bankers has shifted to portfolio management as opposed to new business development. With this in mind, this teleconference will review loan portfolio techniques and strategies required to stay on top of  more...

Recent Developments With Loan Syndications nAttend this teleconference and stay abreast of the latest issues relating to the loan syndication process. Our seasoned faculty will provide practical answers to your most pressing questions about loan documentation. You'll get an inside look at how to respond to confusing post-Lehman bankruptcy issues and other new developments. n nRegister now and you'll learn how to overcome any obstacles you  more...

Mortgage Cocktail: Lessons From the Credit Crisis and What May Be Next nJoin us at this teleconference and you'll gain perspective on the massive forces moving within the credit markets - the genesis of their movements, their direction and their likely consequences. We'll spend some time describing less obvious contributors to the arc of the credit bubble. During the majority of the teleconference, you'll hear about fiscal and monetary solutions to the crisis and the  more...