Collections Telephone Seminars

Effective Auditing of Physicians' Documentation BenefitsThe federal government's increasing interest in fraud, waste and abuse heightens the awareness of physician practices, both large and small, of the increasing scrutiny of physician documentation to support billings. In the past, audits are performed and physicians were lectured but all too often little improvement was noted. How can practices efficiently and effectively audit physician  more...

Roles of HOAs in Foreclosures and Short Sales BenefitsThis live audio conference will address relevant legal issues and practical considerations related to the current housing market and increased rate of foreclosures and short sales. Discussion will include perspectives and tactics for protecting community associations' liens and collecting delinquent assessments from owners in foreclosure and short sale transactions. Refresh and garner an  more...

Online Collection Techniques: Do's and Don'ts BenefitsTechnology has changed how we communicate and do business. Debt collectors have the added challenge of trying to contact debtors who may only correspond via email or online portals. Some debtors no longer have a land line phone and only use cell phones, texting, email and instant messages to communicate. How can debt collectors face this challenge while following debt collection laws that  more...

Email Collections: Do's and Don'ts BenefitsTechnology has changed how we communicate and do business. Businesses and collectors have the added challenge of trying to contact customers or debtors who may only use cell phones, have given up their landline phones, and use email, instant messages, social media websites and text messages as their primary form of communications. In this live audio conference, you will learn how you can  more...

Effective Collections: A Proactive Approach to Credit Management BenefitsMore than 10,000 businesses have slow or nonpaying customers. How can you collect that money efficiently and quickly, and keep that money coming in? The credit crisis, high fuel costs, job losses, bankruptcies, foreclosures and the failing economy are all contributing to factories closing, job loss and business owners going out of business because they can't get paid. Learn how to take  more...

Enforcement of Judgments BenefitsThis audio conference presents the fundamentals of identifying and collecting assets to enforce a civil judgment. Topics will include general asset search methods, the elements of a debtor's examination, obtaining liens against assets, executing on judgment liens, using garnishment procedures to collect assets, domesticating foreign judgments, dealing with bankruptcy filings and many other  more...

Client Nonpayment: Ethical Considerations in Collections and Termination BenefitsYou have worked many hours on your client's matter and obtained a good result, only to find yourself in a dispute with your client over the payment of your fee. The client may complain about the quality of the service or may claim that they cannot pay your fees. Whatever the excuse, it is a problem that can be lessened. This audio conference is designed to provide you with practical and  more...

Using Social Media in Collections ... laws? In this audio conference, 'Using Social Media in Collections,' you will learn how you can use social media websites and new technology to maintain a good customer base, keep good paying customers on track, and find and collect from past due customers. Learn how these popular websites can improve your collections, what some of the most common mistakes are when using these websites and  more...

Skip Tracing vs. Cyber Tracing BenefitsIt's true that anyone can do skip tracing ... but to do it properly, you need to know more than the raw mechanics. At this audio conference, you'll learn the practical techniques you can use to finally find who you're looking for. Learn how to profile your skip with old-school skip tracing and new age cybertracking. You'll get insider secrets from a renowned skip tracing expert. Become an  more...

Commercial Loan Stress Testing Fundamentals BenefitsStress testing of loan portfolios is rapidly becoming an integral component of the credit risk management process. All banks should perform some type of stress testing to quantify the impact of changing economic conditions on asset quality, earnings and capital. This teleconference will benefit those who are beginning to incorporate the concepts of stress testing into their loan portfolio  more...

Telephone Collections: Do's and Don'ts - Surviving the Jungle BenefitsThe credit and collection industry has grown dramatically over the past 20 years. Creditors are faced with increasing challenges in making loans and extending credit. The collection staff members in these creditor settings face mounting customer difficulties and tighter compliance environments. This teleconference will help you understand the importance of developing an effective recovery  more...

Ethical Collections: The Fair Debt Collection Practices Act and Beyond BenefitsCollecting money is increasingly challenging. One of the main rules of collecting is preventing the debtor from sidetracking the process. Never give the debtor ammunition to shoot back at the collector! We will show you how to avoid ethical and regulatory traps that can keep you from being an effective collector! We will guide you through the FDCPA, FCRA, ethical rules, trust account  more...

Current Issues in Commercial Collections BenefitsThis teleconference is geared toward the practitioner involved in collecting commercial debts. Since the specific remedies available, and best practices, will vary from state to state, this is designed to provide a general overview of the various techniques and ideas to improve collection success. Attorneys, presidents, vice presidents, branch managers, loan officers, loan department  more...

Forbearance Agreement Fundamentals BenefitsWith so many commercial loans in default (and many predicted to become defaulted in the coming months), borrowers and lenders are struggling to find negotiated solutions to defaulted and distressed loans. A negotiated solution may prevent an enforcement action with attendant costs, delays and uncertainties, and may help maximize the value of the collateral for all stakeholders. Forbearance  more...

Strategies and Techniques for International Debt Recovery BenefitsGlobalization has taken business and industry to new levels of competition. To stay in the game, successful organizations need to adjust to the demands of an international market. Most foreign buyers expect to receive credit terms. However, once popular tools, like the letter of credit, are becoming too expensive and complicated for the quick pace of today's international business  more...

Commercial Foreclosure Due Diligence Checklist: What to Do Before, During and After Foreclosure BenefitsWhen a commercial mortgage loan becomes troubled, even before it goes into default, the parties must quickly confront a number of issues. For the lender, it is imperative that it conduct a due diligence review of its file, the loan and the collateral as soon as possible. Should the default not be cured or the parties not be able to restructure the loan, the lender faces the options of  more...

Insurance Claim Appeals BenefitsMany medical providers today are struggling at the number of claim denials and appeals that have to be performed to attempt to gain reimbursement from health care insurance providers, including Medicare and Medicaid. This teleconference will help you understand how first to establish when an appeal can be implemented, when to formally continue to disagree with their findings in writing  more...

Challenges and Rights of the Subordinate Debt BenefitsEven with the ongoing credit crisis, providing forms of subordinate debt can be a lucrative business model. However, the higher pricing and upfront fees come with substantial risk. If a subordinate lender can adequately review those risk factors and can hedge against them, a portfolio of subordinate debt can be a successful one. This teleconference will explore the potential risks of  more...

Bankruptcy Retention and Disclosures: Knowing When and What to Say BenefitsBankruptcy is a specialized practice quite different than typical litigation. In general litigation, secrecy and limited disclosures are the norm. However, the filing of a bankruptcy and one's involvement in it, either as a debtor, professional or even creditor, requires specific and often extensive disclosures to protect the interests of the estate and the integrity of the bankruptcy  more...

New Technology and the Fair Debt Collections Practices Act BenefitsThis teleconference will provide you with information regarding the interplay between the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act and the use of new technology in contacting debtors. The speakers will cover the use of voice mail, caller ID, email, text messages and faxes, and discuss recent case law addressing the application of this technology to the debt  more...

Buying and Selling Claims in Bankruptcy BenefitsYou will benefit from an analysis of the latest bankruptcy procedures and forms for the trading of claims in bankruptcy, strategies for maximizing the value of claims, and recent court decisions and orders that could have a substantial impact on the value or enforceability of the claims purchased. In addition, you will gain insights on trading for passive investment to gain a return on  more...

Impact of Confidentiality Rules in Bankruptcy Proceedings BenefitsDistressed companies struggle to protect their proprietary and strategic information against the assumption that a bankrupt's financial affairs are public. Since 2005, creditor committees have similarly confronted their statutory obligation to share information with creditors with their practical duties in working through a Chapter 11. This teleconference will provide both a relevant  more...

Foreclosing on Real and Personal Property Collateral: What You Need to Know BenefitsLoan defaults are rising and secured creditors are once again having to think about enforcing their rights through foreclosure of real and personal property collateral. This can be a complicated process that requires a good deal of planning in order to reach a successful outcome. This teleconference will help the people responsible for loan workout and enforcement evaluate their positions  more...

When HOA's and the IRS Compete for Lien Property: Lien Priorities, Perfections and Foreclosure Rights ...he HOA's lien balance if necessary and when to not pursue collections. This teleconference will discuss a uniform approach that you can utilize to resolve these competing lien claims in favor of HOA's - and perhaps get some 'good law' on the books for HOA's nationwide. Attorneys, presidents, vice presidents, real estate professionals, owners, property managers, developers, homeowners' and  more...

Understanding Bankruptcy Code Section 503(b)(9) BenefitsIn today's economy there is an unprecedented wave of retailer bankruptcies that is likely to increase over the next year. Frequently, sellers of goods to insolvent retailers end up financing, unwittingly, these bankruptcy cases. In 2005, the bankruptcy laws were amended to provide sellers of goods received by a debtor within 20 days before bankruptcy an administrative expense priority  more...

Healthcare Self-Disclosure Update BenefitsThe program will review these and other key questions: - What options do health care providers have for voluntary disclosure? - What factors should health care providers consider when determining whether a potential violation should be reported? - How have these been changed by health care reform legislation and the Fraud Enforcement and Recovery Act? - How does the position of CMS alter  more...

Chapter 13 Bankruptcy Procedures: What You Need to Know BenefitsBankruptcies are a fact of life and with the new bankruptcy amendments, Chapter 13s are taking a bigger slice of the consumer bankruptcy pie. This teleconference will discuss the Chapter 13 process and how it differs from Chapter 7 bankruptcies. It details the structure of the typical Chapter 13 case and presents pointers on maximizing the recovery of you and your client. This  more...

Staying Compliant with the Medicare Incident-To Rules nAt a time when every medical practice dollar counts, the Medicare incident-to billing rules can enable physicians to capture revenue from common services performed by office staff. The incident-to rules, while simple on their face, can be complex in their application and failing to follow each element of the rules can result in overpayments and even false claims liability. Knowing the rules and  more...

FDIC's Role When a Financial Institution Fails: What Businesses and Bankers Need to Know nThe FDIC is modernizing its current business processes and procedures for determining deposit insurance coverage in the event of a failure of one of the largest insured depository institutions. This teleconference will provide you with information on the complex rules governing FDIC insurance coverage and how to maximize FDIC coverage. The coverage rules, the new rules recently passed and  more...

Establishing Payment Arrangements: Beyond Net 30 nMore than 10,000 businesses have slow or nonpaying customers. How can you collect that money efficiently and quickly and keep that money coming in? The credit crisis, high fuel costs, job losses, bankruptcies, foreclosures and the failing economy are all contributing to factories closing, job loss and business owners going out of business because they can't get paid. Maximize your in-house  more...

Managed Care Contracting and Fee Schedule Review nMany practice administrators are charged with the task of negotiating managed care contracts for their practices. This responsibility is generally an inherited function from their predecessor. Most do not understand how to compute an equitable fee schedule or track contract performance. This teleconference will help you understand methods for tracking to performance and how first to establish a  more...

Bankruptcy Preferences nLenders, borrowers, vendors and purchasers alike all risk receiving a notice from a bankruptcy trustee demanding a return of funds, legitimately paid out by the debtor, as a preference. Attorneys representing debtors, trustees and creditors must be intimately familiar with the elements required to prove a preference and as well as to defend against one. This teleconference will provide an  more...

Strategies Short of Foreclosure: Real Estate Short Sales and Beyond nRecord numbers of foreclosures have radically changed the residential real estate market in the last year and affected all aspects of the practice of residential real estate law, real estate closings, lending and sales. Whether your real estate market has experienced a bubble burst or merely a fizz, your practice has been affected by slowing markets, the subprime meltdown and the record number of  more...