Instructor Led Combined Training in United States

CUSTOMER SERVICE SKILLS WORKSHOP ...n the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening "sea of competition" are not only slim, they will continue to get slimmer in the future! Studies show that 70% of the reason a customer will return is based upon their interaction  more...

Union Avoidance Training Do you need to be brought up to speed with current statutory and regulatory activity pertaining to union organizing? Do you need help assessing and communicating your vulnerability to union encroachment? Combined with one or more of our Vulnerability Assessment tools, our Strategy Briefing can tell you where you stand now, and what you should be doing to build a proper union campaign defense plan.  more...

SEMINARS HOW TO GIVE GREAT CUSTOMER SERVICE ...n the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening sea of competition are not only slim, they will continue to get slimmer in the future! Studies show that 70% of the customer s will return is based upon their interaction with  more...

SolidWorks Simulation This course is designed to make SolidWorks users more productive quickly with SolidWorks Simulation. It offers a comprehensive hands-on training on the applications of linear stress analysis using SolidWorks Simulation, and best practices. Analysis features are discussed using an integrated approach of the Simulation software from within the SolidWorks environment. This course can be combined with  more...

CEE750 Space System Architecture and Design CEE750 Space System Architecture and Design Space System Architecture and Design incorporates lectures on topics in the architecting of space systems. The course reviews existing space system architectures and the classical methods of designing them. Sessions focus on multi-attribute utility theory as a new design paradigm for space systems, when combined with integrated concurrent engineering  more...

Advanced Technology Gas Turbines and Planned Optimization of Combined Cycle Power Plants ...cal optimization, operation, and design considerations of combined cycle power plants. The course delves deep into the "why" and "how" of gas and steam turbines and teaches how to minimize operating costs and maximize efficiency, reliability, and longevity. Taught by one of the worlda ™s leading experts in Gas Turbine Engines, Professor Meherwan P. Boyce, P. E. (US), Chartered Engineer  more...

FRx Financial Reporting Software Course Content: Creating presentation quality reports including Balance Sheet, Income Statement and Trial Balance Reports: Side by Side, Transactional Detail, Actual vs. Budget FRx basics: setting up companies, security How to drill down, analyze, print and export reports FRx building blocks: Row, Column and Tree Formats Troubleshooting Reports How to streamline your  more...

ITIL v3 Foundation with Examination and BSM International Airport Simulation ... This course consists of traditional classroom training combined with experiential learning devoted to the BSM Airport Simulation workshop, a hands-on classroom activity in which students move about the classroom and interact as a team. In this high-energy exercise, participants work as a team to resolve a variety of challenges and keep the mock airport running smoothly. Included in this  more...

QuickBooks ... strength in numbers. We at Solution Resources have a combined 100 + years of experience. Our team has the knowledge you need to help you select and implement the appropriate accounting software for your business. We have been implementing accounting software since 1975. Not only were we a Charter Member in the QuickBooks Enterprise Solution Provider Program, we have an added benefit: our  more...

Team Building Workshop ...l of 84 questions. Each question stands alone, and can be combined with others to build a customized improvement or development plan that includes those competencies that are weakest. The Teambuilding Effectiveness instrument comes with interpretation notes to help participants understand more specifically how they can improve weaker areas. The ability to provide any in-depth analysis and  more...

Time Management ...l of 84 questions. Each question stands alone, and can be combined with others to build a customized improvement or development plan that includes those competencies that are weakest. The Time-Management Effectiveness instrument comes with interpretation notes to help participants understand more specifically how they can improve weaker areas. The ability to provide any in-depth analysis and  more...

Change Management Workshop The Change Management Effectiveness workshop covers each of the seven Change Management Effectiveness competencies in detail. Participating individuals can discover more about themselves and others through discussion and exercises in a workshop environment tailored to the needs of the organization. Short or long, formal or informal, a workshop can encourage collaborative discussion on the subject  more...

Shamanic 2 year Apprenticeship Program ...sive training utilizing advanced core shamanic techniques combined with ceremony, ritual, and techniques from other cultures. The course is designed to challenge you to go deeper into yourself for self empowerment as well as learning how to be of service to others. We will work with nature and the elemental spirits while developing a shamanic practice that fits into our daily lives. This  more...

Fast Track to EJB3 EJB V3.0 is a deep overhaul of the EJB specification that is intended to improve the EJB architecture by reducing its complexity from the developer's point of view, and increasing the usability of the persistence API (Entity beans). This course focuses on the new EJB programming model including the POJO/annotation based API and the completely new Java Persistence API (JPA). It starts with the  more...

Fast Track to Java Persistence API The Java Persistence API (JPA) is a completely new persistence framework for Java. It is a lightweight, POJO based, persistence framework that provides Object-Relational Mapping (ORM) capability for integrating a Java OO domain model with a relational database. It is based on proven ORM technology such as Hibernate and Toplink, and includes support for entity relationships, inheritance, and  more...

Up Front And Out In Front If making a good impression is important to you, you need "Up Front And Out In Front". Fun sessions, combined with individual evaluations, help you make the best possible business, technical or other public presentations.  more...

CPRFirst Aid CPR/ AED & First Aid Class is a combined CPR, AED & First Aid program designed specifically for laypeople. The program is an excellent choice for both the community and workplace setting  more...

Pulse Point CPR Certification for Grand Rapids and West Michigan ...ps. Learn from career first responders with over 26 years combined experience! AHA Certified Contact us: 616. 724. 6161 e-mail: info@pulsepointcpr. com visit us: www. pulsepointcpr. com We will also be offering a BLS for Healthcare Providers Course: Saturday, August 21, 2010 8: 30 am (appx. 3 hr course) $55/ person Location: Byron Twp Community Center 2120 76th St Byron  more...

AKA - Ancient Kahuna Ancestral - Healing Level 1 ...t Mu, Lemurian, Pleiadian, Maori and Hawai'ian techniques combined with Sacred Geometry, and Ancient Healing Guides. The goal of 'AKA (Ancient Kahuna Ancestral) Healing is for ALL beings to: acknowledge the Ancestral wisdom which is available to us all hold the LIGHT and LOVE of the Universe/Divine Source at ALL times heal ALL LEVELS and ALL LIFETIMES (forward and  more...

Security Fundamentals (Security) ...ernmental, business and academic organizations today. The combined threats from hacking, international cyber terrorism and lax security pose a real risk to business and government alike. This one-day course will help employees at all levels of an organization to understand the importance of data security, recognize security risks and the measures taken to counter them, and apply best practices  more...

Oracle 9i Discoverer For Power Users ...vanced SQL techniques. When these advanced techniques are combined with the ease-of-use features of Oracle Discoverer then users are fully empowered to extract crucial information from their databases and data warehouses. This course can only be sold in conjunction with Oracle9i Discoverer For Administrators since it is a prerequisite. You can get a complete list of other Oracle classes at  more...

Program With PL-SQL COMPLETE LIBRARY This Oracle 10g courseware training guide book will consider the grammar, syntax and benefits of using the PL/ SQL language within an Oracle database environment. The Oracle PL/ SQL language provides for programming logic features not contained within SQL. This course is taught using the following two volumes. Each volume may be presented as a standalone course. However, It is also frequently  more...

Oracle Applications Using ADO DOTNET and C# Oracle is a robust and powerful data storage engine that provides services on all levels of an application infrastructure a combining programmer-definable objects and tools, data manipulation tools that are capable of retrieving data from a host of data sources and storing those data in a database, and the capability to automate tasks and run them under developer control. This comprehensive  more...

IBM Tivoli Storage Manager( ITSM )Modular Training This customized workshop structure consists of multiple modules that can be combined to address a specific skill set requirements and areas of interest. You can get a complete list of other IBM Tivoli Systems Management classes at http://www.wintrac.com/courses/coursesTivoli.asp  more...

Security Fundamentals ...ernmental, business and academic organizations today. The combined threats from hacking, international cyber terrorism and lax security pose a real risk to business and government alike. This one-day course will help employees at all levels of an organization to understand the importance of data security, recognize security risks and the measures taken to counter them, and apply best practices  more...

Advanced PHP Training In this advanced PHP training course, students will learn advanced features of the PHP web programming language, its extensions and open source libraries for XML processing. As the technical web programming paradigm changes, more layers of abstractions are introduced by the PHP open source community. This course takes a deep dive into those areas such as XML/ XSLT, XML-RPC, Smarty Templates, Web  more...

Design of Experiments for Injection Molding Injection molders must be able to quickly identify the optimal setpoints for molding process variables in order to meet customer performance requirements for dimensions and part appearance. The complexity of this task grows exponentially as the number of customer critical characteristics increases. Trial and error approaches are highly inefficient in these situations. Simple experimental design  more...

Moving Up to Supervisor ...e series: (These are each four-hour programs; they may be combined into full-day programs total series would take three full days or six half days) Your Role as a Supervisor; Overview of Leadership The Thinking and Planning Process & Effective Delegation Understanding & Dealing with Personality Styles Developing, Communicating with & Motivating the  more...

The Six Principles of Service Excellence Workshop Performance Solutions by Design is pleased to invite you to attend our insightful, action-oriented Service Excellence Workshop. This super-charged workshop is designed for business leaders who are serious about and committed to immediately elevating the level of service provided to their customers on a consistent basis, and its linkage to positively impacting bottom-line results. This workshop  more...

Implementation of Change The highest ambition a consultant can have is to "make something happen" in the client environment. Implementation of change is therefore what distinguishes the men from the boys in consulting. So, while this workshop covers the latest concepts and thinking in the area of change management, it focuses on the factors that make the difference between having a good idea and making it happen. It will  more...