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From Online Training Directory
Building a Successful Team
...ust be forming, or you may be renewing your goals for the coming year. You may have just gotten a new team member or even lost a few. This course will take you through the various stages of a teama s development and give you Strategies and Tips for guiding your team successfully through the process. You will learn how to recognize and respond to your teama s needs and help your teammates work
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...ust be forming, or you may be renewing your goals for the coming year. You may have just gotten a new team member or even lost a few. This course will take you through the various stages of a teama s development and give you Strategies and Tips for guiding your team successfully through the process. You will learn how to recognize and respond to your teama s needs and help your teammates work
more...
From Serebra Learning Corporation
Customer Service : Why Care for Customers?
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you
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In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you
more...
Customer Service : Who are your Customers?
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you
more...
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you
more...
Customer Service : Preparing for Customer Contact
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you
more...
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you
more...
Customer Service : First Impressions
...vice that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. First impressions last...and last and last. And it's an uphill struggle to beat customer's expectations when they've had a poor first impression of either your workplace or you. This course will help you take a flying start to beating customers expectations by creating a
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...vice that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. First impressions last...and last and last. And it's an uphill struggle to beat customer's expectations when they've had a poor first impression of either your workplace or you. This course will help you take a flying start to beating customers expectations by creating a
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Customer Service : CARE Brain-teasers
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course provides an
more...
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course provides an
more...
Customer Service : CARE for your Customers
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course introduces the
more...
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course introduces the
more...
The Health Care Industry Overview Version 2
...world will be unsustainable if they go unchanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need to constantly adjust their systems and processes for compliance. As
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...world will be unsustainable if they go unchanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need to constantly adjust their systems and processes for compliance. As
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Measuring Customer Satisfaction Simulation
...and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time for Stratoscape, and they've begun an intensive marketing outreach, reevaluating their customer base from every angle. Stratoscape sells primarily to end-users, but they do have partnerships with some retail organizations and large-scale gaming facilities. For the duration of this
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...and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time for Stratoscape, and they've begun an intensive marketing outreach, reevaluating their customer base from every angle. Stratoscape sells primarily to end-users, but they do have partnerships with some retail organizations and large-scale gaming facilities. For the duration of this
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Leading Generations X and Next
This course deals with the characteristics and needs of the two youngest generations in the work force--Generations X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development
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This course deals with the characteristics and needs of the two youngest generations in the work force--Generations X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development
more...
Taking Systems Thinking into Your Personal Life
... you look at your relationships and see the same problems coming up and feel incapable of changing them? Does it feel like you're butting your head up against the same wall with no relief in sight? Using systems thinking in your personal life can be a new and effective way to tackle and change issues at their core. It is possible to change old habits. You can learn to communicate in more
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... you look at your relationships and see the same problems coming up and feel incapable of changing them? Does it feel like you're butting your head up against the same wall with no relief in sight? Using systems thinking in your personal life can be a new and effective way to tackle and change issues at their core. It is possible to change old habits. You can learn to communicate in more
more...
Storm Water Pollution Prevention
...ng sources of storm water pollution and keeping them from coming in contact with runoff is the best and most economical way to protect the quality of the nation's waters. The content in this course is designed to comply with the intent of the applicable regulatory requirements. describe common storm water pollutants identify categories covered under National Pollutant Discharge Elimination
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...ng sources of storm water pollution and keeping them from coming in contact with runoff is the best and most economical way to protect the quality of the nation's waters. The content in this course is designed to comply with the intent of the applicable regulatory requirements. describe common storm water pollutants identify categories covered under National Pollutant Discharge Elimination
more...
From 123-CBT Computer Based Training
Strategic Decision Making Advanced Decision Making
...decisions that you and your team will have to make in the coming months. He will ask you a series of questions regarding how you plan to create scenarios and manage linked decisions. You goal is to demonstrate that you are capable of being the lead of the team. Unit 2: Managing Group Decisions (0.5 - 1 hour) Sequence the steps for creating an affinity diagram.
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...decisions that you and your team will have to make in the coming months. He will ask you a series of questions regarding how you plan to create scenarios and manage linked decisions. You goal is to demonstrate that you are capable of being the lead of the team. Unit 2: Managing Group Decisions (0.5 - 1 hour) Sequence the steps for creating an affinity diagram.
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Goal Setting Organizational Goal Setting
...arris and Sydney Morrison, to discuss new targets for the coming year. You will also break the goals down into action items. Unit 2: Goal Setting as an Organization (0.5 - 1 hour) Classify a goal by its time frame. Sequence the steps for putting organizational goals into action. Put organizational goals into action.
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...arris and Sydney Morrison, to discuss new targets for the coming year. You will also break the goals down into action items. Unit 2: Goal Setting as an Organization (0.5 - 1 hour) Classify a goal by its time frame. Sequence the steps for putting organizational goals into action. Put organizational goals into action.
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Project Leadership Overcoming Obstacles
...coming Obstacles covers the benefits of initiating change, how to handle employee responses to change, and how to encourage change. It also outlines how to recognize and reduce stress, as well as how to improve work habits. In addition, the program details how to manage and resolve team conflict. Learn To Identify strategies to help employees deal with change.
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...coming Obstacles covers the benefits of initiating change, how to handle employee responses to change, and how to encourage change. It also outlines how to recognize and reduce stress, as well as how to improve work habits. In addition, the program details how to manage and resolve team conflict. Learn To Identify strategies to help employees deal with change.
more...
From Redwood Education Services, Inc.
Residential Electronics Systems Integration - BASIC
...coming home from a long day at work. You type your security code and open the front door. As you walk into your house, the lights come on, your favorite music plays from in-wall speakers, and the thermostat bumps up a few degrees. You stroll into the kitchen, make yourself a drink, and walk into the living room. As you enter, the lights and music follow you into the room. You kick your feet up
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...coming home from a long day at work. You type your security code and open the front door. As you walk into your house, the lights come on, your favorite music plays from in-wall speakers, and the thermostat bumps up a few degrees. You stroll into the kitchen, make yourself a drink, and walk into the living room. As you enter, the lights and music follow you into the room. You kick your feet up
more...
From ProTrain Online
Digital Art Certificate
Using CorelDraw, Adobe Photoshop CS2, Adobe PageMaker and QuarkXPress software train for a new career in digital art. Designers may produce promotional displays and marketing brochures for products and services, design distinctive logos for products and businesses, and develop signs and signage systems for businesses or government. In addition a growing number of graphic designers are developing
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Using CorelDraw, Adobe Photoshop CS2, Adobe PageMaker and QuarkXPress software train for a new career in digital art. Designers may produce promotional displays and marketing brochures for products and services, design distinctive logos for products and businesses, and develop signs and signage systems for businesses or government. In addition a growing number of graphic designers are developing
more...
From Artisan Business Group
Are We Ready for Chinese Tourists - Opportunities for U.S. Travel Industry
... likely to be much easier for the Chinese citizens in the coming years. Few U.S. tourism businesses are in position to profit from this growing opportunity. Join this workshop to better understand the challenges and opportunities presented by China's outbound tourists.
Topics: China Outbound Tourism Market Overview, Top Destinations and Popular Activities in the U.S., the Characteristics of
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... likely to be much easier for the Chinese citizens in the coming years. Few U.S. tourism businesses are in position to profit from this growing opportunity. Join this workshop to better understand the challenges and opportunities presented by China's outbound tourists.
Topics: China Outbound Tourism Market Overview, Top Destinations and Popular Activities in the U.S., the Characteristics of
more...
