Instructor Led Communicate Training

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Communicate Training Seminars and Classes
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Communication Dynamics and Networking in Organisation instructor led trainingon-line e-learning cbt (computer based)self directed ...ate, through role play, that they are able to effectively communicate during their a networkinga ™ encounter with people outside their immediate command group - Indicate, with confidence, their strategy for networking with a stranger groupsa ™ - List at least 3 pitfalls of networking, explaining how they might be averted. - Suggest the steps that they will take to continue  more...
Change Management and Executive Leadership in Organisations instructor led trainingon-line e-learning cbt (computer based)self directed ...essage Right - Timing of Communication - Who Should Communicate What, When? - Use of Groups In Change Process - Managing latent and manifest resistance to change - Effective, overall, change leadership - Leading change implementation - Selecting the Appropriate Change Agent - Internal or External - Speed of Change - Change Acceleration: Averting Organisational  more...
Tourism and International Relations instructor led trainingself directed ...global challenge. - Exhibit the ability to effectively communicate orally and in writing, to appreciate the nature of controversy and intellectual conflict, and how to balance the needs and interests of opposing points of view. - Demonstrate and understanding the various components of the tourism system on a local, state, regional, national, and international level. - To identify the  more...
Tourism and International Relations Modules 2 and 4 instructor led trainingon-line e-learning cbt (computer based)self directed ...global challenge. - Exhibit the ability to effectively communicate orally and in writing, to appreciate the nature of controversy and intellectual conflict, and how to balance the needs and interests of opposing points of view. - Demonstrate and understanding the various components of the tourism system on a local, state, regional, national, and international level. - To identify the  more...
Tourism and International Relations - Module 4 instructor led trainingon-line e-learning cbt (computer based)self directed ...global challenge. - Exhibit the ability to effectively communicate orally and in writing, to appreciate the nature of controversy and intellectual conflict, and how to balance the needs and interests of opposing points of view. - Demonstrate and understanding the various components of the tourism system on a local, state, regional, national, and international level. - To identify the  more...
Strategic Management and Project Management instructor led trainingon-line e-learning cbt (computer based)self directed ... to employ in project management -Solicit evaluate and communicate information effectively for the enhancement of project decision making - Be aware of the five bases of coordination and determine which is appropriate for a particular situation - Determine the factors, which contribute to workersa ™ resistance to change - Suggest the efforts, which an organisation might employ  more...
SAP and Joint Venture Accounting ...s financial techniques available will enable delegates to communicate better with financial professionals, within and external to their organisations, and to become more effective managers. This will be achieved through: Immediate use of the tools and techniques of financial review, analysis and financial management that will be acquired Becoming better informed and using new  more...
Organisational Improvement Revitalising Organisations Through Organisational Development and Change instructor led trainingon-line e-learning cbt (computer based)self directed ... message right. - Timing of communication. - Who should communicate what, when? - Use of groups in change process. - Managing latent and manifest resistance to change. - Effective, overall, change leadership. - Leading change implementation. - Selecting the appropriate change agent - Internal or external. - Speed of change. - Change acceleration: - Averting organisational  more...
Comprehensive Project Management instructor led trainingon-line e-learning cbt (computer based)self directed ...to employ in project management - Solicit evaluate and communicate information effectively for the enhancement of project decision making - Be aware of the five bases of coordination and determine which is appropriate for a particular situation - Determine the factors, which contribute to workersa ™ resistance to change - Suggest the efforts, which an organisation might employ  more...
Client or Customer Care instructor led trainingself directed ...nctionala ™ level of interpersonal relationship; 4. Communicate effectively with clients, colleagues, juniors and managers; 5. Demonstrate an understanding of the legal framework of client service; 6. Recall fundamental elements of the a Sale of Goods Act 1979a ™; 7. Recall the obligations of the retailer/ service provider under the a Sale of Goods Act 1979a ™ 8. Recall  more...
Advanced Financial Accounting ... and use the necessary accounting and financial jargon to communicate effectively with the financial professionals Review the financial performance and financial position of an organisation using the appropriate financial means including trend analysis, industry and index analyses, ratio and break-even analysis techniques Develop operating and resource budgets Develop profit and cash  more...
MSc Human Resource Training and Development Management instructor led trainingon-line e-learning cbt (computer based)self directed ...sage Right. - Timing of Communication. - Who Should Communicate What, When? - Use of Groups In Change Process. - Managing latent and manifest resistance to change. - Effective, overall, change leadership. - Leading change implementation. - Selecting the Appropriate Change Agent. - Internal or External. - Speed of Change. - Change Acceleration: - Averting  more...
Human ResourceManagement a Practitioners Approach instructor led trainingon-line e-learning cbt (computer based)self directed ...unctionala ™ level of interpersonal relationship. - Communicate effectively with (Clients, Colleagues, Juniors, Managers) - Demonstrate an understanding of the legal framework of client service. - Recall fundamental elements of the a Sale of Goods Act 1979a ™. - Recall the obligations of the retailer/ service provider under the a Sale of Goods Act 1979a ™. - Recall the  more...
From PetroEDGE
Fundamentals of Finance Accounting Project Investment Analysis in Oil Gas ...s, but to give participants the confidence and ability to communicate with accountants and finance managers and to improve their own financial decision making. For engineering professionals, a high level of technical expertise is no longer sufficient for superior management performance. Oil & Gas engineering professionals who wish to succeed in the resources industry are required to develop  more...
Technical Report Writing Presentation Skills For Oil and Gas Professionals Effectively document and communicate your technical Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision making. If you a face challenges in getting your findings into paper and presenting it effectively, you will benefit from this 3-day training course: EFFECTIVE TECHNICAL REPORT WRITING FOR OIL & GAS PROFESSIONALS (2-3 March 2011) a Write and turn-around accurate  more...
Technical Report Writing Presentation Skills For Oil and Gas Professionals Effectively document and communicate your technical Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision making. If you a face challenges in getting your findings into paper and presenting it effectively, you will benefit from this 3-day training course: EFFECTIVE TECHNICAL REPORT WRITING FOR OIL & GAS PROFESSIONALS (2-3 March 2011) a Write and turn-around accurate  more...
Fundamentals of Finance Accounting and Project Investment Analysis in Oil Gas 24 Jan 2011 - 26 Jan 2011 group study and discussioncd rombookworkshop / seminartrain the trainer ..., but to give participants the confidence and ability to communicate with accountants and finance managers and to improve their own financial decision making. For engineering professionals, a high level of technical expertise is no longer sufficient for superior management performance. Oil & Gas engineering professionals who wish to succeed in the resources industry are required to develop  more...
Finance for Non Finance Professionals in Oil Gas and Petroleum Fiscal Regimes Applied Finance for Oil and Gas Industry 29 - 01 group study and discussionDVDbookworkshop / seminartrain the trainer ..., but to give participants the confidence and ability to communicate with accountants and finance managers and to improve their own financial decision making. For engineering professionals, a high level of technical expertise is no longer sufficient for superior management performance. Oil & Gas engineering professionals who wish to succeed in the resources industry are required to develop  more...
Technical Report Writing and Presentation Skills for Oil Gas Engineers and Technical Professionals 16 18 August 2010 Singapore Technical Report Writing and Presentations Skills for Oil & Gas Professionals focuses on unique needs of technical professionals who write and present for both technical and non-technical readers. This 3-day separately book-able workshop will demonstrate on how technical professionals can use their technical knowledge and logical edge to write in a reader-friendly, grammatically accurate way  more...
Technical Report Writing Presentation Skills for Oil Gas Professionals 27 - 29 September Kuala Lumpur Malaysia group study and discussionworkshop / seminartrain the trainer Technical Report Writing and Presentations Skills for Oil & Gas Professionals focuses on unique needs of technical professionals who write and present for both technical and non-technical readers. This 3-day separately book-able workshop will demonstrate on how technical professionals can use their technical knowledge and logical edge to write in a reader-friendly, grammatically accurate way  more...
Technical Report Writing Presentation Skills For Oil and Gas Professionals workshop / seminartrain the trainer Technical Report Writing and Presentations Skills for Oil & Gas Professionals focuses on unique needs of technical professionals who write and present for both technical and non-technical readers. This 3-day separately book-able workshop will demonstrate on how technical professionals can use their technical knowledge and logical edge to write in a reader-friendly, grammatically accurate way  more...
From The Career Center
Microsoft Internet 8 0 instructor led training You are familiar with computers and how they work. Computers have contributed to the rise and spread of the Internet, which has now become the driving force for networked societies around the globe. In this course, you will be introduced to the latest version of Internet Explorer to take full advantage of all that Internet has to offer. You will use the tabbed browsing feature to browse the web  more...
Advanced Javascript With Ajax instructor led training You are familiar with XHTML and basic techniques of JavaScript programming in designing basic web pages. You can make your web pages more dynamic and attractive by providing additional functionality to them. In this course, you will use the advanced techniques in JavaScript programming and Ajax to make your web pages highly functional. Upon successful completion of this course, students will be  more...
Making Google Work For You instructor led training You are familiar with computers and the way they work. Computers have contributed to the rise and spread of the Internet, which has now become the driving force for the networked communities around the globe. In this course, you will use products from Google such as Google Chrome, Google Mail, Google Desktop, iGoogle, and Google Maps to take full advantage of all that the Internet has to offer.  more...
Introduction To Personal Computers Using Windows XP instructor led training ...ts of your hard drive by using Windows Explorer You will communicate instantly with others by using Windows Messenger You will create an efficient work environment by using the Control Panel and Accessibility programs You will perform a variety of media tasks by using the Help and Support Center and Media Player You will clean up your system by using My Computer and the Recycle Bin You  more...
Google Apps For Businesses instructor led training ...communicate and collaborate with others using the various applications in Google Apps. Target Student: This course is for any individual who will use a computer to access and utilize Google s online office productivity applications. Upon successful completion of this course, students will be able to: describe the basic features of Google Apps. communicate using Gmail. communicate using  more...
Outlook PowerUser Level instructor led training Welcome to Microsoft Outlook PowerUser. This course is the third in a series of three Microsoft Outlook courses. By now, you are actively using Microsoft Outlook as your personal information manager. You send, receive, and manage email messages; schedule and manage appointments, events, and meetings; and create and manage contacts, tasks, and notes, as well as customize your Outlook environment  more...
From Lorman Education Services
Employment Law Update instructor led training Benefits strong Get the training you need to avoid compliance confusion and expensive litigation. /strong Prevent the financially crippling employee claims and lawsuits that plague employers in hard financial times. Register for this seminar and get the money-saving employment savvy your company has been looking for. Let local experts teach you how to create compliant practices and bulletproof  more...
Remedies to the Top Mistakes Committed by IEP and Section 504 Teams instructor led training ...seasoned professionals will provide advice on how to best communicate with parents of students with special needs. You ll get an inside look at how to respond to confusing issues surrounding the relationship between state discipline statutes and special education provisions. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You ll hear proven techniques  more...
From Wintrac Inc.
Microsoft Windows SharePoint Services 3.0 Level 1 ...communicate and share ideas to create products and services. This information sharing often requires multiple software and web applications that do not necessarily work together perfectly. In contrast, Windows ® SharePoint ® services combines familiar office tools, adds the latest technology, and extends the functionality of applications and the web into a single environment to share  more...
Managing Technical Professionals (leadership development) All managers face challenges, but managers of technical professionals face an additional and unique blend of challenges. Whether it is scientists, engineers, health professionals, or architects the nature of technical professionals and their work requires a second set of management tactics. Learn tips and tricks on how to manage, lead, motivate, and communicate effectively with teams focused on  more...
Microsoft @Office Outlook@ 2003 - Level 3 This course is the third in a series of Microsoft ® Office Outlook ® 2003 courses. It builds on the email and calendaring skills you've already obtained and will provide you with the skills needed to communicate in real time with other users, personalize mail, organize items, share and link contacts, create forms, and work offline and remotely. You can get a complete list of other  more...
Giving and Receiving Feedback (leadership development) Professionals often struggle with the best way to deliver constructive feedback to their employees or coworkers. Likewise, it can be very difficult to receive feedback on onea ™s performance without becoming defensive. This course will teach students how to utilize feedback to make themselves and their employees more productive, minimize conflicts and misunderstandings, and gain confidence in  more...
Diversity Awareness Training This instructor-led course explores diversity in the workplace. It begins by examining the various aspects of diversity, defining diversity and guiding students through a look at the components of diversity that they personally bring with them. The impact of perception is also examined. Stereotypes are identified and defused through an experiential exercise. Techniques to manage conflict  more...
Communicating Across Cultures Increasingly, businesses around the world have become more interconnected, and companies have to think more globally in order to succeed. Despite economic ties with foreign nations, countries can be ill-prepared for doing business abroad, lacking the knowledge and sensitivity to adjust their business behavior to different cultural contexts. This course will provide you with strategies to  more...
DOTNET Distributed Applications Using C# ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. .NET remoting enables a .NET client to interact with a .NET component in a different application domain, which may be hosted on a different computer. This course teaches in detail the skills needed to program Web services using ASP. NET. It  more...
Web Services and XML for C# Programmers This course covers all of the key specifications and technologies needed to create and use interoperable Web services using Microsoft .NET and C#. Students will implement a complete end-to-end Web service solution. The Web services architecture is discussed, integrating training in SOAP, WSDL, and UDDI. Students learn to communicate using SOAP messaging, how to define a service using WSDL, and how  more...
Web Services and XML Using Microsoft DOTNET and C# This course covers all of the key specifications and technologies needed to create and use interoperable Web services using Microsoft .NET. Students will implement a complete end-to-end Web service solution. The Web services architecture is discussed, integrating training in SOAP, WSDL, and UDDI. Students learn to communicate using SOAP messaging, how to define a service using WSDL, and how to  more...
Web Service Fundamentals Using VB DOTNET and ASP DOTNET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a complete list of other Dotnet  more...
Web Service Fundamentals Using C# and ASP DOT NET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a complete list of other Dotnet  more...
The Multi-Generational Workplace Divisive generational lines can frequently disrupt regular business in the workplace. This course is designed to help students identify and overcome the stereotypes and challenges associated with the four generations in the workplace. Students will learn how to communicate respectfully with others and handle conflict as it arises. In addition, this course will provide students with ideas how to  more...
Managing Technical Professionals All managers face challenges, but managers of technical professionals face an additional and unique blend of challenges. Whether it is scientists, engineers, health professionals, or architects the nature of technical professionals and their work requires a second set of management tactics. Learn tips and tricks on how to manage, lead, motivate, and communicate effectively with teams focused on  more...
Communication Skills for Technical Professionals ...ills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the ability to perform the technical aspects of the job. This program will help technical employees build rapport with a wide variety of individuals, prepare effective business documents and prevent unnecessary  more...
What Good Managers Do - The First 100 Days ...o conduct performance appraisals, monitor work processes, communicate effectively with team members, build an internal network of supportive colleagues, and avoid common management pitfalls. You also want to be able to resolve conflicts that arise, coach people to give great performances, and serve as an advocate for your team within the wider corporate structure. You can get a complete  more...
Using Data to Communicate This course will provide you with the methods necessary to prepare and present data to effectively inform or persuade your audience. You can get a complete list of other Business Skills classes at http://www.wintrac.com/courses/business.asp  more...
Web Services Using VB.NET and ASP.NET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a complete list of other xml web  more...
Web Services and XML for C# Programmers This course covers all of the key specifications and technologies needed to create and use interoperable Web services using Microsoft .NET and C#. Students will implement a complete end-to-end Web service solution. The Web services architecture is discussed, integrating training in SOAP, WSDL, and UDDI. Students learn to communicate using SOAP messaging, how to define a service using WSDL, and how  more...
Web Services and XML for C# Programmers This course covers all of the key specifications and technologies needed to create and use interoperable Web services using Microsoft .NET and C#. Students will implement a complete end-to-end Web service solution. The Web services architecture is discussed, integrating training in SOAP, WSDL, and UDDI. Students learn to communicate using SOAP messaging, how to define a service using WSDL, and how  more...
Web Services and XML Using Microsoft. NET and C# This course covers all of the key specifications and technologies needed to create and use interoperable Web services using Microsoft .NET. Students will implement a complete end-to-end Web service solution. The Web services architecture is discussed, integrating training in SOAP, WSDL, and UDDI. Students learn to communicate using SOAP messaging, how to define a service using WSDL, and how to  more...
Web Service Fundamentals Using VB.NET and ASP.NET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a complete list of other XML classes  more...
Web Service Fundamentals Using C #and ASP.NET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a complete list of other XML classes  more...
Web Services Using C# and ASP.NET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. The course is current to .NET 2. 0 and Visual  more...
Web Services Using VB.NET and ASP.NET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a complete list of other XML classes  more...
Web Services Using Visual Basic and ASP.NET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. The course is current to .NET 2. 0 and Visual  more...
Effective Writing for IT Professionals ...ies, teams, and individuals are measured by how well they communicate. This interactive workshop helps IT professionals produce more effective documents. It reviews technical writing techniques and processes and provides examples and templates for continuing use after the workshop. Company specifics, such as style guidelines, can be incorporated. Each topic is reinforced by written exercises.  more...
Giving and Receiving Feedback Professionals often struggle with the best way to deliver constructive feedback to their employees or coworkers. Likewise, it can be very difficult to receive feedback on onea ™s performance without becoming defensive. This course will teach students how to utilize feedback to make themselves and their employees more productive, minimize conflicts and misunderstandings, and gain confidence in  more...
The Art and Science of Communication It is not unusual to hear people in companies say, a We have a communication problem here.a This one-day program will provide methods and information to analyze and improve your own communication and help you help others. We communicate in many ways: with our words, tone, eyes, and bodies to name a few. Understand the hidden meanings behind the various communication methods and devise  more...
Microsoft Project 2003 - Professional Microsoft Project 2003 Standard enables you to create and manage your projects in a standalone desktop environment. But to analyze projects, optimize resources, and prioritize work in a way that meets an organization's overall business objectives, you need to use a more encompassing project management solution. In this course, you will use Microsoft Project Professional 2003 to create, coordinate,  more...
Microsoft Office Project 2007- Professional Microsoft Office Project 2007 Standard enables you to create and manage your projects in a standalone desktop environment. But to analyze projects, optimize resources, and prioritize work in a way that meets an organization's overall business objectives, you need to use a more encompassing project management solution. In this course, you will use Microsoft Office Project Professional 2007 to  more...
Developing and Presenting Successful Training for Non-training Professionals ...e? you are not only required to exercise your skills, but communicate your knowledge to others. For many who assume a training role, that transition is not easy. Training involves a specific set of skills that an expert in a particular field may not possess. In this course, you will learn how to develop and present successful training. You can get a complete list of other Business Skills  more...
Web Services and XML Using Microsoft . NET and C# This course covers all of the key specifications and technologies needed to create and use interoperable Web services using Microsoft .NET. Students will implement a complete end-to-end Web service solution. The Web services architecture is discussed, integrating training in SOAP, WSDL, and UDDI. Students learn to communicate using SOAP messaging, how to define a service using WSDL, and how to  more...
Web Service Fundamentals Using VB.NET and ASP.NET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a complete list of other XML Web  more...
Web Service Fundamentals Using C# and ASP.NET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a complete list of other XML Web  more...
Web Services Using Visual Basic and ASP.NET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a complete list of other XML Web  more...
Web Services Using C # and ASP.NET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a complete list of other XML Web  more...
Web Services Using Visual Basic and ASP.NET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a complete list of other XML Web  more...
Web Services Using C # and ASP.NET ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. The course is current to .NET 3. 5 and Visual  more...
Lotus Sametime 7-5-1 User Essentials ...communicate in real time over the network or Internet and gives you the chat, presentation, audio, and video tools you need to work together on projects or to make effective presentations. "Sametime" refers to a collection of several components that you can use to communicate with your colleagues or customers in real time. You will learn about these components in this course: Sametime  more...
Lotus Sametime Standard 8 User Essentials ...communicate in real time over the network or Internet and gives you the chat, presentation, audio, and video tools you need to work together on projects or to make effective presentations. a Sametimea refers to a collection of several components that you can use to communicate with your colleagues or customers in real time. You will learn about these components in this course:  more...
User Essentials for Lotus Notes to Microsoft Office Outlook 2007 ...the Tasks application. You will keep a list of people you communicate with regularly in Contacts. You will also learn how to jot down random bits of information in Notes and track your activity in Journal. As you use the core Outlook applications, you will recognize a common pattern that builds your competence and confidence. Because Outlook works with several instant messaging clients,  more...
User Essentials for Microsoft Office Outlook 2007 ...the Tasks application. You will keep a list of people you communicate with regularly in Contacts. You will also learn how to jot down random bits of information in Notes and track your activity in Journal. As you use the core Outlook applications, you will recognize a common pattern that builds your competence and confidence. Because Outlook works with several instant messaging clients,  more...
From Learning Technologies, Inc.
Cross Gender Communication instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs ... gender communication programs focus on how men and women communicate differently and how they manage conflict differently. The goal is improved understanding and an improved ability to communicate effectively (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting  more...
Managing Across Generations instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, assessments, and debriefs ...to better understand the different generations and how to communicate more effectively across age groups. We also explore different ways to motivate people differently (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment  more...
Essential Communication and Listening Skills for an Effective Workplace instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments ...hat requires both speaking and listening. Our ability to communicate is our most powerful tool for ensuring maximum team performance. We explore different communication styles, how to express yourself clearly, and how to listen to the real message behind the words. We also explore critical communication tools for both the individual and the team (See Details Below). Every LTI classroom  more...
From Pitman Training Centre London
Business English & Office Skills - (Effective Business Communication) instructor led trainingcoursewarecomputer labMulti-media Our students' favourite course This exciting self-paced programme will teach you how to communicate effectively in business by letter, email and telephone. You'll learn principles of grammar, letter layout, how to structure your CV and many other essential skills. Available at our High Holborn and Notting Hill training centres. Visit www.holborntraining.co.uk for more information.  more...
Social Networking With IBM Lotus Connections 25 Workshop ...ar about and use the functions and features that capture, communicate, share, collaborate, organize, and deliver social software for business. The course objectives are to help students: Become familiar with the setup and use of Lotus Connections features Understand the functions provided by each feature Understand how the features work with each other and how to incorporate them  more...
From Lumenbrite Training
Flash Essential Skills II The Flash CS4/ CS5 Essentials II course focuses on building a complete Flash-driven user experience that is both engaging and easy to maintain. This class is intended for Flash designers that want to introduce ActionScript 3. 0 into their workflow to create actions, such as event handlers and code-driven animations. You will learn how properly use functions, methods, and the basics for coding with  more...
From Bronze Dragon International Training
Practical Shamanism - 8 week online course on-line e-learning cbt (computer based)study at homeself directed Open up your senses and develop Shamanic states of awareness. Learn how to interact with energies safely and competently. Communicate with different intelligences and in different realms. Access spiritual guidance. And more... Bronze Dragon offers the most advanced interactive shamanic, dreaming, energy and crystal healing courses available online: Our trainers are leaders and innovators in  more...
From Alan Mars
Confidence Ticks! Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN3. February 8th 2009 Practical exercises ...t with more impact? Speak more powerfully without strain? Communicate with more ease and less effort? Increase your personal presence? Improve your presentation and communication skills! Speaking with confidence, colour and conviction. Alexander Technique principles for public speaking & performance. Freeing your voice: volume, resonance, variation and clarity. Body language: using posture,  more...
ENGLISH LANGUAGE PRESENTATION SKILLS Vienna, Austria. Praesentationstechniken, Rhetorik in englischer sprache - Wien, sterrei individual practical coaching sessions DEVELOPING YOUR PERSONAL PRESENCE... Have you ever wished that you could: Present with more impact? Speak more powerfully without strain? Appear and feel more confident? Structure your thoughts more clearly? Communicate with more ease and less effort? Individual coaching in English language presentation skills in Vienna with a native speaker.  more...
Presentation Skills Vienna, Austria. Praesentationstechniken,Rhetorik in englischer sprache - Wien, sterreich instructor led traininggroup study and discussion DEVELOPING YOUR PERSONAL PRESENCE Have you ever wished that you could present with more impact? Speak more powerfully without strain? Communicate with more ease and less effort? Alexander Technique and Presentation Skills in Vienna on 10th April 2005. This highly practical English language workshop offers you a space to learn and rehearse all these things - and more. Our method will  more...
From Meirc Training and Consulting
Management Skills and Techniques - Engineers instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Understand the management functions of planning, organizing, directing and controlling in a team-building manner. Run an effective work schedule that will increase the productivity. Learn how to coordinate, delegate, and communicate with others to achieve the desired goals. Find out how to creatively manage problem solving and  more...
Interpersonal Communication Skills instructor led traininggroup study and discussioncoursewaretrain the trainer Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive feedback and criticism in a constructive manner.  more...
Advanced Public Relations - Public Relations instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.  more...
Supervisory Skills - Leadership and Management instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer By the end of the program, participants will be able to: Comprehend the scope, nature and responsibility of the supervision role and the challenges this role places on them. Effectively communicate verbally and non-verbally with others. Acquire an understanding of their role as motivators. Identify their teamwork style and build an effective team. Practice professional techniques in providing  more...
Interpersonal Communication Skills - Communication Skills By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive  more...
Advanced Public Relations Strategies - Public Relations By the end of the program, participants will be able to: Practice the key communication skills and techniques essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.  more...
Management Skills and Techniques for Engineers - Leadership and Management By the end of the program, participants will be able to: Understand the management functions of planning, organizing, directing and controlling in a team environment. Run an effective work schedule that will increase productivity of work groups. Coordinate and communicate with others to achieve the desired goals. Find out how to creatively manage problem-solving and decision-making processes.  more...
Safety in Fleet Operations - Materials Management By the end of the program, participants will be able to: Become familiar with transportation risks management. Communicate effectively amongst fleet personnel. Recognize other drivers aggressive driving habits and deal with that effectively and safely. Familiarize themselves with dangerous factors leading to fatal road crashes.  more...
Professional Skills For Finance and Accounting - Finance and Accounting By the end of the program, participants will be able to: * Gain knowledge of essential skills to enhance their ability to run the Finance Department. * Manage finance functions in an organized and professional manner. * Understand the reporting requirements for the Finance Department. * Become skilled at important personal organization, staffing and time management. *  more...
Professional Skills for Finance and Accounting instructor led traininggroup study and discussioncourseware Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management. Apply finance policies and procedures to add-value and communicate effectively with  more...
Supervisory Skills instructor led traininggroup study and discussionworkshop / seminar Comprehend the scope, nature and responsibility of the supervision role and the challenges this role places on them. Effectively communicate verbally and non-verbally with others. Acquire an understanding of their role as motivators. Identify their teamwork style and build an effective team. Practice professional techniques in providing positive discipline. Use different skills in interpersonal  more...
Mastering Sales and Marketing Management Financials Planning and Modeling Technology instructor led traininggroup study and discussioncourseware Understand the central link between Finance and Sales. Describe and demonstrate the procedures of formulating sales forecasting, budgeting and control. Optimize allocation of sales resources for maximum productivity. Assess the costs and benefits of marketing management decisions. Communicate operational and financial strategies and results. Plan, design, and construct sales forecasting and  more...
Advanced Public Relations Strategies instructor led traininggroup study and discussioncourseware Understand the functions of public relations in a changing environment Practice the key communication skills and techniques essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.  more...
Management Skills and Techniques for Engineers instructor led traininggroup study and discussioncourseware Understand the management functions of planning, organizing, directing and controlling in a team environment. Run an effective work schedule that will increase productivity of work groups. Coordinate and communicate with others to achieve the desired goals. Find out how to creatively manage problem-solving and decision-making processes.  more...
Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...
Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...
Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...
Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...
Professional Skills for Finance and Accounting ' This program is designed for Financial managers, financial controllers, finance department heads, chief financial officers, accounting managers, senior finance officers, accountants, finance staff and analysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an  more...
From Mullan Training
Introduction to MS Outlook instructor led trainingcoursewarecomputer lab ...el more confident using Outlook and be able to manage and communicate using Microsoft Outlook. Users may set up meetings across the network, organise their calendar or delegate it to someone else, manage their to-do list using Tasks, and even leave notes on the desktop. The powerful tools in Outlook in general helps simplify email communication, enhance group planning, scheduling of  more...
From Meirc Training and Consulting
Essential Skills for Professional Financial Managers instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Gain knowledge of essential skills to enhance our ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance  more...
From Mullan Training
Introduction To MS Viso instructor led traininggroup study and discussioncoursewarecomputer lab ...s business and technical users the power to visualise and communicate ideas, information, and systems. Use the simple, flexible tools in Visio to easily create business and technical charts and graphics that capture your inspiration and communicate it with impact. This is a 1 day course. PREREQUISITES - No previous experience of MS Visio is required. COURSE CONTENT - Learning Your Way  more...
From Contacts Plus
AT&T Certificate for Call Center Team Leaders instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...
Presentation instructor led trainingworkshop / seminar ... as public speaker, it is vitally important to be able to communicate your thoughts and ideas effectively, using a variety of tools and medium. You will need to develop and use this skill throughout your career, especially when you are working in the big competitive world. This program is designed to improve your presentation skills to get things done! Key Learning Objective and Outcomes:  more...
Stress management instructor led trainingworkshop / seminar More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.  more...
Critical Elements of Customer Service ... Develop more confidence and skill as a problem-solver. Communicate more assertively and effectively. Learn some ways to make customer service a team approach. Program Contents: Who Are Your Customers? Understanding and Meeting Expectations Your Self-Image Meeting Expectations Setting Standards SMART Goals Telephone Techniques Communication Skills The Talkative Caller  more...
Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet  more...
Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of  more...
Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,  more...
Negotiating For Results Negotiating For Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental  more...
Working Smarter Using Technology to Your Advantage ...ontact management applications, and scheduling software. Communicate better with the IT department. Make the best software and training choices. Be able to set an IT budget. Keep employees safe and healthy. Develop and implement a system usage policy. Implement policies for dealing with company property. Decide whether or not employees should telecommute and make telecommuting work.  more...
The Minute-Takers Workshop The Minute-Takera ™s Workshop Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are  more...
Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly  more...
Celebrating Diversity in the Workplace Celebrating Diversity in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their  more...
Conflict Resolution Getting along in the Workplace Conflict Resolution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that  more...
How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:  more...
Getting Employees Off To a Good Start ...ientation program, coupled with an employee handbook that communicates workplace policies can reduce turnover and save that organization thousands of dollars. Whether your company has two employees or two thousand employees, dona ™t leave new employee orientation to chance. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand how  more...
Managing Employee Performance Managing Employee Performance Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into  more...
Employee Dispute Resolution Mediation through Peer Review Employee Dispute Resolution a Mediation through Peer Reviewa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Have you ever been in a workplace situation where a supervisor has made a decision that you didna ™t agree with? Did you wish that you could ask someone else what they  more...
From AQumen
Strategic Project Management for Optimal Work Group Development ...gement leaders utilize NLP skills / techniques / tools to communicate their organizationsa ™ messages to ensure they maximize their potential. Who should attend: project leads/ managers/ B-owners who have solid experience applying project management techniques, but want to Learn How to apply knowledge management skills even in situations of high emotional content. Methodology: This  more...
From Contacts Plus
Closing the Generation Gap in the Workplace Closing the Generation Gap in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course  more...
Business Succession Planning Business Succession Planning Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Change is a hallmark of todaya ™s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you  more...
Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with  more...
Safety in the Workplace Safety in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment Program Duration: 2 days Program Overview: This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making  more...
Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to  more...
Presentation Survival School Public Speaking Presentation Survival Schoola Public Speakinga Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will  more...
Facilitation Skills Facilitation Skills Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time. There has been a growing realization that we have to pay attention to the process elements of  more...
Using Activities to Make Training Fun Using Activities to Make Training Fun Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ™ve all been somewhere where the class clown is able to lighten the mood and  more...
The Practical Trainer The Practical Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will  more...
Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita  more...
Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and  more...
Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date  more...
Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra  more...
Understanding Project Management Understanding Project Management Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that  more...
Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly  more...
Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you  more...
Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.  more...
Business Writing That Works Business Writing That Works Target Audience : All Staff in work environment. Program Duration: 2 days Program Overview: For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about  more...
Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest  more...
Secrets of Change Management Secrets of Change Management Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the  more...
Problem Solving Decision Making Problem Solving & Decision Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then  more...
Building Your Self Esteem and Assertiveness Skills Building Your Self Esteem and Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be  more...
Developing High Performance Teams Developing High Performance Teams Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been  more...
Business Leadership Becoming Management Material ...u a better leader. Develop your ability to influence and communicate with others. Become a better problem-solver and decision-maker. Discover how you can prepare for and embrace the forces of change. Create a strategy to actively use these skills back in the workplace. Program Contents: Leadership profile and competencies to highlight your strengths and challenges. Directional and  more...
The Professional Supervisor The Professional Supervisor Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In todaya ™s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena ™t had the  more...
Conducting Effective Performance Reviews Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ™ve always done, youa ™ll always get what youa ™ve always got. a And, remember what the German philosopher Goethe  more...
Building Better Teams Building Better Teams Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an  more...
From Lightwork Seminars, Intl
ThetaHealing Basic instructor led traininggroup study and discussionbookworkshop / seminar ThetaHealinga is a healing modality developed by Vianna Stibal that facilitates instant healing. It is, essentially, applied quantum physics. Using a theta brain wave state, which until now was believed to be accessible only in deep sleep or yogi-level meditation, the practitioner is able to connect with the energy of "All That Is" to both identify and correct issues in the physical and  more...
From Method Park America Inc
ISTQB Certified Tester Foundation level instructor led training ...rogram provides testers with the ability to implement and communicate more effectively with engineers and developers resulting in greater test presence throughout the software lifecycle. This course is based on the curriculum of the "ISTQB Certified Tester, Foundation level", which covers the topics, tasks, methods and techniques of software testing. Participants will become familiar with all  more...
From Contacts Plus
AT&T Diploma for Agents instructor led trainingworkshop / seminar ...this course, you will gain the knowledge of how to better communicate with others as well as avoid misunderstanding. You will enhance your understanding people and know the power of empathy towards them. This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path toward our target, while providing the right spirit to face  more...
From Bureau Veritas Training
OHSAS 18001 Lead Auditor instructor led traininggroup study and discussioncoursewarebooktrain the trainer ...es * Create clear, concise and relevant audit reports * Communicate your report to a client Public Course schedule /location: February 27 - March 2, 2012 - Houston, TX April 23-27, 2012 - Cleveland, OH May 14-18, 2012 - Seattle, WA June 25-29, 2012 - Houston, TX Cost: $1, 795 per person A Bureau Veritas Training representative will contact you with all the details of the  more...
ISO 9001 ISO 14001 OHSAS 18001 Internal Auditor instructor led trainingcourseware ... requirement of ISO 9001, ISO14001 and OHSAS 18001 * Communicate findings in a clear and useful way PUBLIC COURSE LOCATIONS AND DATES: September 19-23, 2011 - Houston, TX October 24-28, 2011 - Rochester, NY November 14-18, 2011 - Cleveland, OH December 5-9, 2011 - Houston, TXCost: $1, 695 per person A Bureau Veritas Training representative will be happy to contact  more...
ISO 14001 OHSAS 18001 Internal Auditor instructor led trainingcourseware Upon successful completion, attendees will have been provided with the knowledge to: * Conduct an internal ISO14001: 2004 / OHSAS 18001: 2007 internal audit * Use a positive audit approach that seeks to added-value * Identify audit criteria for the organization that goes beyond ISO14001 & OHSAS 18001 * Develop a customized checklist unique to the organization to be audited  more...
From H2 Training & Consultancy Ltd
Assertive Communication for Women instructor led traininggroup study and discussionworkshop / seminar ...imum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful. This course will enable delegates to develop specific  more...
Report Writing instructor led traininggroup study and discussionworkshop / seminar Improving report writing skills can lead to better customer relations, more successful funding bids, improved image and reputation, better communication, and fewer misunderstandings. This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English. It  more...
From Sapphire Training & Consulting, LLC
Establishing Interpersonal Skills instructor led training In organizations today, there is an expectation that Managers will have effective interpersonal skills in order to communicate with their employees. While some people posesse this skill naturally, it is a skill that can be developed over time through practice. This class is designed to help individuals practice the art of using interpersonal skills in everyday interactions.  more...
From SETTEC
Balanced Scorecards group study and discussioncourseware At the highest level, the Balanced Scorecard is a framework to help organizations to clarify their vision and strategy and translate them into operational objectives that drive both performance and behavior. It is a management system that uses measurement to provide feedback on internal processes and external outcomes in order to improve strategic performance and operational results. The Balanced  more...
Effective Business Writing group study and discussioncourseware Upon successful completion of this workshop participants will be able to: * Select appropriate tone, style relevant to the nature of professional business writing. * Communicate clearly and effectively using letters, emails, faxes and memos. * Plan effective and organized short and long reports. * Write professional CV and cover letter. * Write proposals  more...
Effective Communication Skills group study and discussioncourseware ...munication and conversation are employed. At work we must communicate with our employers as to the status of our work, or as employers, we must communicate with our employees regarding responsibilities and expectations. We must communicate with our childrena ™s teachers in order to best help them in school and we must communicate with our friends and family members. Most importantly, we  more...
From Requirements Solutions Group
How to Manage and Communicate Requirements instructor led traininggroup study and discussioncoursewareworkshop / seminarcase study, exercises ...t the requirements are captured, clarified, confirmed and communicated at the appropriate level of detail for the diverse target audiences is just one component of requirements management, albeit a major one. Requirements communication, requirements traceability, status tracking, and making the appropriate requirements reusable are activities that can be equally critical on information  more...
From Resourceful Change
Licensed NLP Practitioner training 7- Day Intensive instructor led traininggroup study and discussionworkshop / seminar ...Focus: * How to use language most effectively, both to communicate with yourself and others. * How to change unwanted behaviours, develop inner resources and increase your personal effectiveness. Designed for: Anyone who wants to increase their personal effectiveness through better interpersonal skills and reliable tools for peak performance. Objectives: On completion of the  more...
From WWP Training Ltd
Certificate in Trainer Proficiency ... just about what you know; ita ™s also about how you communicate that knowledge to an audience. Many people become trainers because of their knowledge on a particular subject. However, the best trainers are those that realise subject knowledge isna ™t enough; delivering information in an engaging and memorable way is also a pre-requisite. This programme is for you if you are new  more...
Advanced Presenting ...arch shows that the biggest impact and influencer when we communicate is the visual aspect and what we look like when presenting, yet how much time do we spend preparing for it? This workshop will provide you with an opportunity to focus on delivery, use of voice and body language and be aware of your personal impact. There is emphasis on how to make a presentation more memorable, creative  more...
Developing and Implementing an Employee Engagement Strategy An Engaged Workforce is a Happy Workforce Engaged employees perform better than others. They experience increased job satisfaction and more positive attitudes and emotions towards their work, benefiting both individual and employer. This practical two day course provides the tools and techniques to develop, communicate and measure an employee engagement strategy in your organisation. This  more...
Writing Effective Letters and Emails Appreciate the importance of these vital business tools In this world of instant communication, we are becoming used to using a shorthand style for emails and texts. However, in the corporate world, we are still expected to be able to express ourselves clearly using the written word. This programme is for you if you want to be able to explain your ideas and concepts and communicate clearly  more...
Effective Communication Our Effective Communication programme reveals the secrets to truly meaningful dialogue, which is understood by all parties involved. It demonstrates how we can create a more harmonious and productive environment by relating in more constructive and co-operative ways. It will also show you how to meet personal needs without compromising the needs of others. This programme is for you if you want  more...
Introduction to Strategic Financial Management ... the financial significance of strategic decisions and to communicate effectively on financial matters with accountants and other specialists who have a strategic impact. This programme is for you if you are in a senior management role, or are a specialist whose actions or decisions can have a strategic financial impact. Specialists include those making significant decisions in the  more...
Report Writing Write informative and persuasive reports Reports are designed to give information concisely and accurately; they should inform, persuade and initiate change. A well-structured report with clear objectives will attract more attention and produce the intended results. This programme is for you if you want to produce reports that propose an argument clearly and in the minimum number of words.  more...
The Assertive Toolkit Assertiveness a The win-win approach to relationships at work Assertiveness is a way of relating to the outside world, backed up by a set of skills for effective communication. To be truly assertive, you need to recognise your worth and your right to enjoy life. At the same time you value others, respecting their right to an opinion and to enjoy themselves. This programme is for you if  more...
From POTIFOB Ltd
PRINCE2 Foundation instructor led trainingstudy at homegroup study and discussioncoursewareself directedbook ...er handle issues and risks? How does the Project Manager communicate with the Project Board? How will the Project Board manage the project using Management By Exception? How is the project divided into stages and how are these stages managed? What does the Project Manager need to do to prepare project closure documents? How can the Project Board close the project in a normal way and  more...
From Resourceful Change
Licensed NLP Master Practitioner training 9- Day Intensive instructor led traininggroup study and discussionworkshop / seminar ...ws and time more effectively Communication Skills * Communicate more powerfully, flexibly and confidently to any audience * Apply advanced language patterns to influence yourself and others easily Problem Solving * Trigger positive mental and emotional states at will * Think more creatively and precisely in all aspects of life Enhanced Performance * Build deep levels of  more...
From Primer Business Solutions Inc.
Business Skills Business Communications instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab ...communicate effectively, yet so many people overlook this fact by not learning how to do it. Solid communication skills can give any organization a huge competitive edge. This Business Communication Course is designed to give you the skills you need to communicate your desires and needs both effectively and efficiently. The course is great fun and engages the students in activities and  more...
Microsoft Office Visio instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab Course Description In many of todaya s companies there is a huge need to help someone visualize a complex procedure or create a data-connected diagram to show how a process can be implemented or improved upon. The Microsoft Office Visio course will teach students to create, edit, and share complex ideas using real data and creating Visio diagrams that communicate information at a glance.  more...
Microsoft Office Outlook instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab Course Description Communication is critical in the business world and Microsoft has pulled out all the stops in the newest Microsoft Office Outlook. This course is designed to teach students everything from how to communicate effectively to how to manage contacts and tasks on a day to day basis. Outlook is packed full of features to help make organizing and communicating fast and easy and this  more...
From XChange Training UK
Advanced courses in Microsoft Project for specific workflows (bespoke) Classroom tuition Microsoft Project is the leading application for project management and is designed to address the work and people management needs of today's organisations. MS Project gives you ways to plan, manage, and communicate project information, resulting in increased productivity and effectiveness. IT and business professionals to visualise, explore and communicate complex information. In this one day  more...
Microsoft Project - Introduction One Day Training Course ...nisations. MS Project gives you ways to plan, manage, and communicate project information, resulting in increased productivity and effectiveness. IT and business professionals to visualise, explore and communicate complex information. In this one day introduction to Microsoft Project, you will focus on learning the basic range of Project features that facilitate the production of high-quality  more...
Microsoft Visio - Introduction One Day Training Course ...r IT and business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about organizational systems, resources, and processes  more...
Advanced courses in Microsoft Visio for specific workflows (bespoke) ...r IT and business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about organizational systems, resources, and processes  more...
From Software Training Academy, Inc
Silverlight 4 using C# and Visual Studio 2010 instructor led trainingon-line e-learning cbt (computer based)study at homeself directed ...lverlight features such as animation and multimedia Communicate over the network using HTTP and Web services Use data controls and data binding Access data in Silverlight applications Interoperate between JavaScript and managed code Implement out-of-browser Silverlight applications, including ones with elevated trust Do printing and clipboard access from  more...
Web Services Using Visual Basic and ASP.NET instructor led trainingon-line e-learning cbt (computer based)study at homeself directed ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. The course is current to .NET 2. 0 and Visual  more...
Web Services Using C# and .NET instructor led trainingon-line e-learning cbt (computer based)study at homeself directed ...of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using. NET technologies, both ASP. NET and Windows Communication Foundation (WCF). It also examines the fundamentals of SOAP, WSDL and REST. The course is current to  more...
From Power Diversity, LLC
Professional Communicator Certification Program instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd romDVDbookworkshop / seminartrain the trainerDan is an international trainer who comes to your organization; many of his programs can also be accessed online. ...hange if suddenly everyone in it possessed the ability to communicate with clarity, power, tact, and finesse, on the telephone, in person, and in writing, both internally, and externally? Our Certified Professional Communicator Graduates can: Speak with professionalism and precision Deliver 5-star customer service effortlessly and consistently Defuse emotionally charged situations Identify  more...
Superteams instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directedcd romDVDworkshop / seminartrain the trainerDan is an international trainer who comes to your organization; many of his programs can also be accessed online. Team-building strategies and tactics for building powerful working relationships IMAGINE... How would your organization change if suddenly your team members could clearly identify your organizationa ™s mission and goals? quickly and easily make decisions as a group? share information without defending or explaining it to death? pinpoint and resolve critical issues that impact  more...
From Everrise Training & Consultancy
English Language Communication Course For Company Staff group study and discussioncoursewareself directedworkshop / seminar ...ion skills by simply knowing what you want to say. a communicate effectively a by communicating simply, precisely and coherently a understand communication techniques and listening skills a provide ways on obtaining effective written communication a describe how the right attitude and behavior helps to have effective communication a understand the power of good  more...
From Medical Services Training
Presentation Skills ...communicate effectively in today's world is a vital characteristic of every successful leader. This interactive course is designed to enable participants to learn how to deliver memorable and successful presentations with high impact. During the course, participants will deliver a short presentation and will receive feedback from the course tutor and, on the two day course, from other  more...
From Skillstudio Limited
Voice Coaching & Vocal Skills Workshop in Manchester - Develop A Clear & Confident Voice instructor led trainingworkshop / seminar ...help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further. Plus we also offer a  more...
Voice Training & Vocal Skills in Central London - Develop a Clear and Confident Voice instructor led trainingworkshop / seminar ...help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further. Plus we also offer a  more...
Voice Training & Vocal Skills - Edinburgh workshop / seminar ...help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further. Plus we also offer a  more...
From Pitman Training Centre Notting Hill
Social Networking With IBM Lotus Connections 25 Workshop ...ar about and use the functions and features that capture, communicate, share, collaborate, organize, and deliver social software for business. The course objectives are to help students: Become familiar with the setup and use of Lotus Connections features Understand the functions provided by each feature Understand how the features work with each other and how to incorporate them  more...
From Opposite Leg Creative Company Ltd
Communication Skills Training ...nication * Feel confident in their ability to communicate effectively * Enjoy communicating! What will my business or organisation get out of this? Empathetic staff with excellent interpersonal communication skills, leading to greater success in achieving common goals. Health care professionals and teachers will ensure that they are able to have meaningful  more...
From Emma James NLP Training
NLP Practitioner Course Bath Somerset March 2010 instructor led traininggroup study and discussioncoursewarecd rombook ...Learn the art of effective language and understand how to communicate efficiently with other people increasing personal and business negotiation. Understand your own limitations and see them in others with the added advantage of being able to remove them creating optimum performance in your career, personal and sport future. Read people more effectively and be able to see and hear the key  more...
From Spectrum Training Services
Graduate Development - Developing Business Awareness workshop / seminarIn House Course ...olutions to stakeholders Assess interpersonal skills and communicate effectively at all levels Content-Day One Discover the different aspects of business organisations and their economic, political and social contexts. Explore how the organisation of the production of goods and services can add value to a business. Business in the Community and its Environment External Factors  more...
Coordinating Corporate Development workshop / seminar Introduction: This workshop is designed for those who work as training coordinators, trainers, or developers of training programmes. In this role they support and interact with line managers, organise, and possibly conduct, training activities, select external courses and trainers, link the training activities to the staff development process and plan the future training activity as a basis  more...
Working in a World of Difference workshop / seminar ...tise and experience, rather than their ability to relate, communicate, engage, motivate and work effectively with colleagues and customers from other cultures. Yet, without such behavioural competencies, managers and professionals are unlikely to be effective in transferring their technical knowledge and skills in an unfamiliar international or multi-cultural context. This practical programme  more...
Investing in Recruitment & Selection workshop / seminar Introduction: It can be difficult to quantify the cost of getting a recruitment decision wrong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day  more...
Effective Communication Skills workshop / seminarIn House Workshop If you wish to develop powerful communication techniques and strategies, this workshop will enable you to explore, practice, and perfect the skills of becoming an outstanding communicator. From interpersonal communications, to influencing larger groups during negotiations, and meetings, you will be exposed to dozens of ways to dramatically improve your communication effectiveness! Course Aims:  more...
Investing in Recruitment Selection Introduction It can be difficult to quantify the cost of getting a recruitment decision wrong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day  more...
From Digital Training & Designs
Adobe Acrobat instructor led training Our Adobe Acrobat training provides you with the right training solutions to help you learn Adobe Acrobat for creating PDF's. Check our schedule for class dates and prices for Adobe Acrobat training in Dallas, Texas or call us for private training at your site. This course gives Acrobat users the skills they need to work efficiently with the components of Adobe Acrobat software, including PDF  more...
From Hands On Technology Transfer, Inc.
Programming Java EE and Frameworks Web Application Development Using Spring, Hibernate, AJAX and Web Services instructor led trainingcomputer labClassroom-based, instructor-led training with 50% hands-on labs Course Description: This course provides students hands on experience with cutting edge Java Enterprise (Java EE) technologies, creating dynamic web and enterprise applications that utilize several Java frameworks and technologies including JSP's and Servlets, Java Persistence API (JPA), Enterprise Java Beans (EJB's), AJAX, Web Services, Spring and Hibernate. The goal is to enable students to  more...
From Cosensa Learning & Development Ltd
Advanced Selling Skills ...ng and responding to the different ways customers like to communicate Use simple body language techniques to build a professional and trusting relationship with their customers Demonstrate the benefit of selling by objectives Use different types of questions to establish customers' buying motives and gain positive commitment Identify and sell the benefits, not the features of their products  more...
Negotiation Skills for senior leaders and managers ...n How behaviour and personality influence the way people communicate Win-Win; an introduction to transactional analysis Using different styles of language to build rapport Exercises and role play of current situations Use creative thinking to plan Understanding why conflict is inevitable but can be positive Day Two Patterns of behaviour Highlight the importance of body language  more...
Assertiveness at Work ...onsibility for their own development, and enables them to communicate with more confidence and develop positive, assertive responses to a wide range of situations. Contents: By the end of this workshop each delegate will be able to: Recognise and explain the differences between aggressive, assertive & passive behaviour What is assertiveness? Describe the benefits of assertive behaviour  more...
Business and Report Writing Skills ... produce professional reports. Contents: Writing to communicate: - Identifying the barriers to understanding the written word Style and Language The principles of effective business writing Accuracy, brevity and clarity Presenting a positive image Readability and plain English used to effect Letter Writing Using a systematic approach to planning, writing and editing Effective  more...
Coaching for Leaders Managers ...g How behaviour and personality influence the way people communicate Using different styles of language to build rapport Exercises and role play of current situations Turn positive action into positive habits & turn setbacks to your advantage Take personal responsibility for what you know as well as what you need to find out and feedback Day Two Introduction to NLP (neuro-linguistic  more...
Managing Effective Meetings ...e will be able to: Identify the most effective ways to communicate a message when holding a meeting Demonstrate the seven different areas of preparation Consider different techniques for imparting information and making the meeting memorable Construct a meeting agenda incorporating different types of content Design various styles of agenda for controlling different kinds of communication  more...
The art of effective communication ...urse will demonstrate tools and techniques you can use to communicate better with colleagues and customers. A variety of different day-to-day workplace situations such as meetings and telephone conversations will be examined. Contents: The difference between communicating ideas and selling ideas Barriers to good communication Using a simple structure to plan effective communication How  more...
ISO 90012008 - IRCA Registered Lead Auditor ...ucture and conduct an effective audit and to evaluate and communicate the findings. The course is designed to follow the stages in a live audit, including simulated audit interviews and role play closing meetings. This course is certified by IRCA (The International Register of Certificated Auditors) (ref: 17195) and meets the training requirements only for individuals seeking registration as a  more...
OHSAS Lead Auditor Training Course ...ucture and conduct an effective audit and to evaluate and communicate the findings. The course is designed to follow the stages in a live audit, including simulated audit interviews and role play closing meetings. The course has been certified by the UK International Register of Certificated Auditors (IRCA) (ref: 17225) and fulfils the IRCA training requirements for registration as a  more...
Effective Project Management Course Objectives: This highly practical programme delivers all the essential skills, tools and techniques required to support you in your project management role. The course concentrates on practical, easy to understand and control techniques that can be directly and immediately applied in your workplace. The fundamental principles of successful project management are covered in depth;  more...
From Data-Scribe (r)
Business Communications Training instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminar Once you've attended our Finding Your Online Voice introductory workshop, you might want more in depth training business communications. Our Business Communications Training would be a great follow-up for you. If youa ™re in a technical field, you will inevitably need to communicate technical information to others in another department, company, or field. Sometimes ita ™s hard to  more...
From John Sturtevanta ™s Business Writing Seminars
John Sturtevant Business Writing Workshop ...formation is plentiful in every organization. But how you communicate that information is critical. You must continually turn information into knowledge to help your managers, colleagues, and customers understand often complex ideas, and make educated decisions. Clear writing starts with clear thinking. John Sturtevant's Business Writing Seminar is an energetic, fun, challenging, and  more...
From Quantum Learning Solutions, Inc
Improving Employee Performance Classes on-line e-learning cbt (computer based) These online training classes are designed to help a manager learn effective strategies for coaching someone else to improve performance. Major Topics: - Communicate in a way that reduces misunderstandings. - Address performance problems effectively - Recognize methods for communication which improve productivity - Encourage a committed, engaged workforce Live Virtual Class - It's  more...
From John Sturtevanta ™s Business Writing Seminars
Write What You Mean instructor led traininggroup study and discussionworkshop / seminar ...communicate that information is critical. Business people must continually turn information into knowledge to help their managers, colleagues, and clients understand often complex ideas and make educated decisions. Write What You Mean! is a lively full-day session for groups of employees. It's ideal for people who want to learn practical ways to think clearly, organize their ideas, and  more...
10 Clear Ideas for Writing Well ...n! Information is plentiful in business. But how you communicate that information is critical. People at all levels and in every department in must continually turn information into knowledge to help their colleagues, managers, staff, and clients make the right decisions. In this high-energy 60-minute presentation, you will learn practical ways to think clearly, organize your ideas,  more...
Speak Like You Mean It Speak Like You Mean It!a Learn what it takes to present with clarity and confidence. John Sturtevant, Presentation Skills, Speaking SkillsWant to gain the skills you need to give powerful, compelling presentations? Herea ™s your chance to learn what it takes to engage your audience, and deliver your ideas clearly and confidently. Speak Like You Mean It! combines improvisational  more...
From Mastery InSight Institute
NLP Sales Wizardry instructor led traininggroup study and discussionworkshop / seminar ...sed on your product or service, or on how effectively you communicate, then you need to know HOW to sell. Most sales training is about WHAT to do -- but the HOW is far more important! What matters in sales is what prospects think and feel inside, as they evaluate you. Everything you do when selling is about the perceptions you create. You may be a gifted expert on your product or service,  more...
From MCOM Training
IT Business Analyst Career training instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewaree-bookDVDworkshop / seminarcomputer lab ...tools and techniques for business analysis to effectively communicate with business and technical stakeholders. You will experience how use cases techniques are applied in a project, encountering real project challenges, through a case study. You will acquire the tools and the insight to decide how to apply use case techniques in any project, confident that your approach will be effective.  more...
From Create-Learning
Team Building Program Accountability and Team Cohesion instructor led traininggroup study and discussionworkshop / seminar ...rs and lower customer satisfaction. The team needs to communicate accountability and take responsibility as a unit for actions. Additionally some of the younger members are in need of leadership development. By developing the leadership of the younger members the team can ensure that it will be an effective and healthy organization for many more years. Objectives: The objectives for  more...
From Illumine Training
Essential Management Skills ...he essential skills and behaviours required to be able to communicate, motivate, build trust and lead with confidence and authority. Learn the essential skills that will enable you to be an effective team leader or manager: Understand the role and purpose of a manager. Define the core skills and behaviours required to manage teams effectively. Learn how to manage performance  more...
Professional Presentations instructor led training Professional Presentations Know Your Audience, Prepare Effectively, Deliver with IMPACT It's not just the senior executives that make professional presentations. As a business professional you will be presenting every day through a multitude of formal and informal business conversations (meetings, sales calls, launches, training, one-to-one and many more). The purpose of this course is to  more...
Accelerated Learning for Trainers instructor led training Accelerated Learning for Trainers Dramatically increase the effectiveness of your training delivery Benefits This engaging, action-packed programme has helped hundreds of trainers to transform their organisationsa ™ culture of technical training delivery. They are now more imaginative and confident, and their courses have demonstrably more impact and effect. www. illumine. co. uk/  more...
Employee Engagement instructor led training Passionate Leadership Leading WITH passion and FOR passion Extensive, ground-breaking research has revealed a straight forward approach to creating positive, productive and passionate teams. This programme, based on the PassionWorks model and diagnostic, focuses on how to create and sustain passion at work. Leaders are able to understand the dynamics of passion at work and they learn how to  more...
Building Better Relationships for Sales Negotiation instructor led training ...g products or services to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success. Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that: -Sell products and want to understand customers' personal needs, build rapport and sell  more...
From Global Innovative Campus
ESL - English for Engineers Technicians and Technologists 40 Hrs ...you will be able to: Better understand written English Communicate better and reduce workplace conflict Reduce miscommunication Have more confidence in English communication Better understand the rights and responsibilities as a member of the Canadian society Take your career to the next level Participants will be assessed during the first session and assigned to the  more...
AutoCAD for Beginners - Drawing and Modeling 24 PDH ...s will be able to: Create accurate engineering drawings Communicate properly (reading and interpreting) prepared drawings Add different finishes to technical drawings, such as symbols, dimensions and legends Prepare professional print-out of drawings to various paper-size standards Software Version AutoCAD 2010 Program Outline (24 PDH) Lesson 1: Getting Started with AutoCAD The  more...
From NobleProg - IT training courses
Assertiveness Training Course instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab ... confidence and increase the delegatea ™s ability to communicate confidently and assertively with colleagues and customers. OBJECTIVES By the end of the programme the participants will: * Understand and overcome the barriers to being assertive * Recognise behaviour traits within yourself and others and learn effective strategies for managing them * Communicate  more...
From Illumine Training
Think On Your Feet - Verbal Communication Skills instructor led training This course will help you to communicate your ideas and knowledge clearly, concisely and persuasively when you are in the many informal, unplanned discussions, meetings, briefings AND the formal planned ones. The ability to a think on your feeta ™ is one that can be learnt and developed. This is the globally acclaimed 2 day workshop that will help you master it. For more information go to  more...
From Success Corporation
FLM Course 3 How to Multiply Your Productivity As a manager, effective delegation is one of the most valuable skills that you can master. Not only does it reduce your workload, it also develops the skills of those who work for you. This module explores the many of the facets of delegation, including when to delegate and who to delegate to. Managers will have greater competence and confidence in delegating, will be able to create a stronger  more...
FLM Course 4 Coaching for High Performance ...kill can help build productive relationships, effectively communicate, influence the outcomes and achieve results. This module teaches the managers how to use coaching skills in the day-to-day management of their people to ensure maximum performance, motivation, and retention. It provides managers with the tools to help their people excel at their jobs and meet competitive challenges with  more...
From SagePresence
BE DIRECTED for Presenting instructor led traininggroup study and discussionworkshop / seminar ...alue, and your organization. You have important things to communicate. You know what you essentially have to say, but you need to know how to say it, and most importantly, how to deliver it to a decision-maker, or a room full of them, with confidence, influence, and winning presence. BE DIRECTED is a quick, fun, and effective way to get you up to your next level of presenting power. In a  more...
WINNING PRESENCE UNDER PRESSURE - One Day To Confident Presenting instructor led traininggroup study and discussionworkshop / seminar In todaya ™s business climate, every presentation and interaction counts like never before. Recognizing this transforms every moment into a make-or-break opportunity to win over a key audience and get closer to your goals. The world becomes a stage that youa ™re performing on, whether youa ™re networking, selling, interviewing, formally presenting, or leading. And all too  more...
From Last Minute Training
Communicating for Results The ability to communicate effectively at work & in life is perhaps the most critical skill for anyone. At this workshop you'll learn how to influence & inform through the use of real life examples, group discussions, role plays & interactive hands-on..  more...
MS Project 20032007 Level 2 Student will be able to track projects using progress lines, use earned value analysis & pert charts, create & share resource pools, work with multiple reports, import & export data & communicate within workgroups using rollup taskbars as well as macros  more...
From Iridium HRD Consulting Limited
Communicating and Influencing with Integrity instructor led traininggroup study and discussionself directedworkshop / seminar ...rse/ workshop covers : understanding how different people communicate because they have different filters, building rapport, excellence in listening, handling conflict, assertiveness. It is delivered by Gill Graves author of Presenting Yourself With Impact. Effective presentation skills are key to success in today's business environment; whether it is to get more resources, sell more products,  more...
From Last Minute Training
MS Project 2007 Level 2 Student will be able to track projects using progress lines, use earned value analysis & pert charts, create & share resource pools, work with multiple reports, import & export data & communicate within workgroups using rollup taskbars as well as macros  more...
Microsoft Visio Level 1 Intro Learn how to quickly and easily integrate structured business graphics into documents and presentations to help communicate ideas in a much more effective and compelling way.  more...
From SagePresence
COMPELLING MESSAGES instructor led traininggroup study and discussionworkshop / seminar A STAND-ALONE MODULE OF THE CONFIDENT PRESENTING SERIES When youa ™re looking to present yourself, sell your ideas, or pitch your organization, ita ™s hard to know exactly what to say. You dona ™t know what your audience cares about, you dona ™t know what magic words will make the difference for them, and you get lost in the sea of possible things to say. When youa ™re  more...
From Last Minute Training
Leadership Grid Program workshop / seminar The LGP is a four day development program focusing on individual leadership; team skills and values based change management. Outcomes Through the session, participants: Gain a deep understanding of actual impact on others. Often contrary to intended or desired behaviour, this presents a starting point for change. Discovering how to achieve desired behaviour enables  more...
Delivering Powerful Presentations - The Professional Advantage workshop / seminar ...ou in a management position and would like the ability to communicate more effectively with your peers and senior management? Are you a project manager, supervisor, or team leader, and need to present an overview of your next major assignment? If so, then this course may be for you. The learning objectives for this course will include: * Learn how to identify different audience  more...
Microsoft PowerPoint 2002/2003 Level 1 ...to-use software can improve how you share information and communicate with users across platforms and devices. In our Microsoft Powerpoint XP/2003 course for level 1, we will teach you the essentials that will allow you to create your own presentation by the end of the day. A Certificate of completion will also be provided to participants who complete this course. For more information please  more...
Powerful Communication Strategies Would having the ability to build instant rapport with associates and clients be of value to you? Do you a manager, supervisor or team leader want to increase your leadership capability? Do you want to learn how to communicate more effectively with customers and employees? Are you looking to ease frustration and reduce conflict in the workplace? Do you want to be better understood up, down, and  more...
Lets get FOCUSED on Management Managing Results in the 21st Century Do you want to develop your ability to manage and supervise others more effectively? Have you recently been promoted to a team leader, supervisor or a management position and have less than 1 year's experience? Are you a seasoned professional looking to enhance your ability to communicate more effectively and improve your overall performance and that of your team? Then this course is for you.  more...
Time Management Performance-Based Objectives * Identify the benefits of time management, evaluate productivity, and identify goals and set priorities. * Develop time management plans by identifying goals, creating daily plans, and recognizing obstacles. * Use technology to save time instead of wasting time; and maintain a reasonable workload by saying no. * Increase productivity by  more...
Microsoft PowerPoint XP 2003 Level 1 ...to-use software can improve how you share information and communicate with users across platforms and devices Objectives * Use The Various Toolbars In PowerPoint * Manage Presentation Files * Create Presentations * Use Different Views In PowerPoint * Rearrange, Copy, Delete, And Change The Format For Slides * Draw, Resize, Add Text To, And Group Objects *  more...
Customer Satisfaction Servicing Customers on the Telephone Participants who complete this workshop will: * Learn the difference between customer Service and customer Satisfaction. * Master the invaluable tool of Active Listening by hearing and interpreting what customers say and don't say. Learn how to deal with difficult callers and deal with information despite the manner in which it was communicated. * Recognize forbidden phrases and  more...
Critical Elements of Customer Service This workshop is for any employee who deals with external customers or who serves those who do. The a Service Edgea is what keeps customers coming back to do business with you. Many customer decisions are based on how well they were treated by your front-line personnel. Does the customer feel valued? Are your staff members able to respond to customer requests and needs quickly? Is your staff  more...
Client Care Representative CCR Certified Training Program 2 Days The Challenge As Jan Carlson illustrated in his book Moments of Truth: a You can make or break the entire customer relationship in the first 30 seconds of contact. To the customer, your front line people are the companya . Customer agents must be fully trained to respond to customers in a professional manner and resolve their issues quickly. CCR is this essential training for Customer Service  more...
Project 2003 Introduction - cldouglas This course introduces users to Microsoft Project 2003. The software is designed for project managers who need a desktop tool to manage their projects in a way that it will improve your ability to organize work as well as communicate effectively through user-friendly tools. This course will teach you how to do that, as well as introduce you to the basic commands, functions, and capabilities of  more...
Communicating Confidently in Business After this course you will raise both your personal and professional communication skills to the top 10% of the world a and that is where you will find the most successful people in business and in life. Confident communicators are given more responsibility at work, are given promotions and raises more often, and become great business leaders. When you can communicate clearly and confidently,  more...
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