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Communicate Training Seminars and Classes

From Webucator

Customer Service Training ... provide quality customer service over the telephone, and communicate effectively through e-mail. This customer service class by teaching how to determine what customers want, and evaluate the service provided. Students will also learn how to create, implement, and monitor service standards. Course activities also cover conducting interviews, training and empowering employees, and recognizing more...

Learning to work as a Team ...s how to be effective team members. Students learn how to communicate effectively, adapt to various personality styles, overcome common problems, work on aspects of verbal and nonverbal communication, create a supportive team environment, understand the source of team conflict, and employ different conflict resolution styles. Course activities also cover resolving conflict, avoiding the more...

Advanced Inter-Personal Communication Training ...edback, and empower employees. Students also learn how to communicate with individuals who hold different positions in an organization, such as peers, supervisors, subordinates, and customers/vendors. Course activities also cover promoting ideas, handling negotiations, and dealing with human resource issues. Students identify an organization ' s culture, discuss how communication can perpetuate more...

From Reyna O'Neil & Associates

Improving Communication ...that creates an enduring working alliance among those you communicate with. This program is designed to help participants: Understand the DiSC model for human nature and develop an appreciation for personal differences Get feedback to see the different ways that their behaviors are interpreted by their co-workers Read about their c0-workersa DiSC styles and learn how to anticipate more...

From Fog City Consulting LLC

Communicating to Executives Effectively - 123 9am PT 1 PDU ...re different styles and techniques needed to successfully communicate with their executives as compared to the team at large. The curriculum for this module starts out by focusing on building a solid base with a quick refresher on basic best practices for managing overall project communications. Then the focus shifts to providing enhanced tools and techniques to maximize the effectiveness of more...

From Business Expert Webinars

Advanced Customer Service Planning for Services Firms ...dards and measurements for your customer service program Communicate with all of your employees about the importance of customer service and their role in shaping the experience Teach your employees to deliver proactive customer service so they wow your clients Design a service recovery and escalation plan for when issues occur because they will happen As an added bonus, the first 20 more...

Driving Business Development Using Modern Principles of Productivity ... the 'old fashioned' way or use 'new age' technologies to communicate with clients and prospects, this program delivers a series of tips and tricks you can use to build your business. Paul H. Burton, a leading authority on productivity and time management and author of the widely acclaimed book QuietSpacing - Productivity Has Evolved, has trained thousands of executives and professionals to more...

Time Management for Sales People ... that gets cast aside when time gets tight Appropriately communicate with your manager when the administrative burden is keeping you from selling Avoid interruptions that throw your time management game plan off track As an added bonus, the first 50 registrants will receive an autographed copy of Patty Kreamer's booklet, '101 Simple Tips to Organize Your Life.' Certified Professional more...

Differentiation Strategies for Financial Advisors ...e their Carriage Trade Experience (client experience) and communicate their individuality. John has been in financial services since 1980. He has earned experience as a financial planner, a product wholesaler, a trainer, a marketer and a general manager. John's marketing and business experience helps you create a focus for your practice. His technical and relational skills help you more...

Create a Client Experience to Grow Your Financial Advisor Practice ...ge client expectations effectively for high satisfaction Communicate your personalized approach to prospective clients John Comer is a principal with Comer Consulting, LLC. Comer Consulting helps financial advisors define their Carriage Trade Experience (client experience) and communicate their individuality. John has been in financial services since 1980. He has earned experience as a more...

Sharpen Your Communication Skills to Drive Revenue ...look in the mirror and question if the problem is how you communicate with prospects. True, the economy is in peril, but people are still buying. How do you differentiate yourself and your product with your prospective buyers and thrive, even in a down economy? Neal Burgis, Ph.D and certified executive coach, helps his clients gain the competitive edge by sharpening their communication skills. more...

Project Management Leadership ...he project is scoped correctly Effectively engage and communicate with the project participants and stakeholders Facilitate preparation of a sound project plan and avoid common pitfalls Master the dark art of estimating project costs and timelines Analyze and report the real status of the project As an added bonus, you'll receive Gary's white paper titled, 'The Project more...

Align Vision, Mission, and Strategy to Reach Your Goals Leadership Strategies for Managers Yogi Berra said it best, 'Be very careful If you don't know where you're going you might not get there.' As a business leader, your organization needs to have a vision - and a plan to implement it - to reach your goals. If not, your team will be unfocused and underperform. Many think that creating a vision is too difficult and time consuming while others think more...

Managing Difficult Employees In Key Positions ...ifficult people and get under the 'fear' radar How to communicate with difficult people Ways to manage your own feelings in order to be effective with difficult people The 5 most effective strategies for managing difficult people Rhoberta Shaler, PhD, is a woman on the move with a mission. She believes and teaches that alignment with values, vision, beliefs and purpose, coupled more...

Restore Employee Trust After A Workforce Reduction Learn The Steps To Regain Productivity After A Layoff 'Am I the next to go?' Workforce reductions destroy trust among the surviving employees. Yet, trust is one of the critical factors in restoring the productivity of the team. You made the tough decision to downsize; now you need to regain the trust and confidence of your employees to ensure your firm succeeds in these difficult times. more...

Name Your Price and Get It! Strategies for Effectively Handling the Money Conversation 'If we don t lower our price, we won t get the business!' Just as kryptonite paralyzes Superman, the price objection stops sales people in their tracks. For some, it triggers a paralyzing fear. Others don t know how to resolve the concern. Drop the price? Walk away from the deal? Hold firm? There are tell-tale signs that tell you exactly more...

Create an Accountable Workforce to Grow Your Bottom-Line ... in today's landscape. You ll learn how to lead your team communicate your message and allow employees to take ownership of their success. If your employees are successful, you re successful. In this webinar you ll discover: Management skills required to develop an accountable team Why incentives don t always work and when they can How to communicate with your employees to more...

Give Your Elevator Speech A Lift ... in the door are the ones that can quickly and powerfully communicate their value. Your 30-second commercial had better hit the mark -- or you re going to lose sales and referral opportunities. Lorraine Howell, author of 'Give Your Elevator Speech A Lift,' has coached thousands of business professionals on how to craft an effective, compelling elevator speech. She ll help you create a clear, more...

How to Build a Million Dollar Database There s Power In Who You Know! ...' customers in to doing business with you 2. Learn how to communicate in a way that lands you new business, repeat business and referrals 3. Learn how to close 40% more business just by following up! 4. Learn a proven, turn-key system that helps you generate repeat business with your existing customer relationships and referral sources 5. Learn how to develop new contacts into priceless more...

How to Develop a Strategic Plan That Works For You ...n how to craft a clear strategic plan and the best way to communicate it to your employees. In this webinar, you ll discover: The secrets to developing the right strategic business plan How to start crafting a strategic plan by answering 5 critical questions How to utilize the strategic plan as a leadership tool that guides employee decisions and actions. The formula for more...

Create a Client Experience to Grow Your Financial Advisor Practice Strategies for Developing a Consistent, Memorable Impression Over 80% of surveyed clients said they were dissatisfied with their financial advisor. That's pretty scary if that includes your client base. You certainly can blame the economy for some of your client s frustration but are you responsible too? How you define the client experience affects, not only retention, but also the new clients more...

Time Management for Sales People Find More Time to Sell Without Working More Hours How many selling hours did you have last week? It's a frighteningly low number, isn't it? High-performing sales people spend 28% of their time selling actively, face to face sales under-performers spend just 14%. If only a small fraction of your time is spent on high-value selling activities, what chance do you have of hitting your revenue and more...

Extrovert or Introvert? Why Can't We Talk To Each Other? ...t mean to be an introvert or an extrovert? How do the two communicate differently? And why do they irritate each other? We will do a simple exercise to find out if you are an introvert or extrovert and what this means in the way you interact with others. We will discuss the differences in the way these two types communicate and give strategies to understand the two very different styles. You more...

From Learn Accounting Fast

Essential Finance and Accounting Knowledge and Skills ... be confident in all aspects of basic accounting, able to communicate clearly with your accountant or bank manager and empowered to be a more effective and efficient manager. Discover the 3 most essential elements of business and their interaction. Learn the clear distinctions between Profit, Growth and Cash. Learn clear distinctions of the roles of Management and Accountant. more...