Communicating - Training Resources

Indusoft Web Studio Programming This is an introductory course covering common aspects of setting up and running a simple Indusoft application. It is a hands-on class - each attendee uses a computer. Emphasis is placed on simplifying the steps to communicating with hardware, designing strategies, building data collection, exporting databases and creating displays. The instructor draws on experience and current techniques to  more...

Business Writing Skills This 2 day NLP based Business Writing Skills Training will explore the applications of NLP to Business Writing. Whatever your background or role is, you can benefit from the tools and insights delivered on this course. You will explore powerful communication and rapport building techniques with your reader and will learn how to get the 'right' message accross. This is a course for those who are  more...

Effective Communication Skills The quality of the communication dictates the response you get! This workshop aims to help you to understand effective communication, and then show you how to communicate your message in the best possible way. Communicating effectively is essential to ensure messages are clear, understood, and have a positive impact. The workshop provides participants with practical strategies, which they can use  more...

What's Your Competent Advantage? ...Communicating with your team members? * Determining your next career move? * Discovering what really motivates you? * Finding out where you fit within your company? What is your Competent Advantage? may be the program for you! Colette D. Ellis will lead an interactive session in which you ll explore your communication style, personal and professional strengths. You ll learn how to step  more...

Groundbreaking Sales I: Connecting for Results ...rticipants will explore their strengths and weaknesses in communicating with and influencing others. They will learn not only how to identify their own Interaction Styles and those of their potential clients but also specifically how to use that information to enhance sales success. During this workshop, participants will learn to: Identify their own preferred interaction style and maximize  more...

Building an Effecctive Team Full Day Program Different functioning teams Characteristics of team member roles Individual behavioral styles Team behaviors Stages of team development Team evaluation tool to improve team performance Customization available with: Communicating Effectively Efficient Team Meetings  more...

SuperService Objective This workshop provides participants with techniques to deliver the type of excellent customer service that gets noticed. Content Characteristics of SuperService; Making a positive connection with customers; SuperService on the phone; Gathering information from customers; Communicating information and policies; Developing and implementing win-win solutions; Dealing with difficult  more...

Change Management: Navigating the Rapids of Change Objective Participants leave the workshop with a plan for managing a specific change they face on the job. Content Change management process; Types of change; Perceptions of change Preparing for Change; Controlling your reactions; Developing a positive attitude; Getting information about a change; Communicating a change to others; Assessing risk; Handling resistance; Responding to mid-course  more...

Managing Relationships at Work Description This workshop helps participants improve relationships with managers, peers, and staff so that they work more effectively within the organization to accomplish business and department objectives. Content Social Style : Understanding the model; The four social styles; Identifying your own style; Recognizing the style of others; Flexing your style; Identifying relationship challenges;  more...

Creative Problem Solving & Decision Making Objective Participants will leave the workshop ready to apply their new problem-solving skills to a specific problem they face on the job. Content Framing a problem; Determining who to involve in problem solving; Gathering information; Analyzing data; Determining root cause; Developing potential solutions; Creative thinking; Evaluating and selecting solutions; Creating implementation plans;  more...

Moving at the Speed of Change Constant change is one of the most challenging aspects of our contemporary working environment. In order for change to be productive it is essential that it is planned, communicated, and led with a full awareness of its impact on each element of the organization, particularly how it will affect each individual of the team. If your organization or division is about to grapple with change, assist  more...