Instructor Led Communication Training in United Kingdom
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Communication Seminar Schedule
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Project Management in Action Managing World Bank Projects
...formance, establishing realistic goals
Develop effective communication strategies that might be applied to team settings, minimising technical language
Clarify roles in team settings
Provide a basis for team standard setting - establishing standards and evaluating progress
Illustrate how they will determine the contribution of each team member to team goal accomplishment
Recognise and
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Project Management in Action Managing World Bank Projects
...formance, establishing realistic goals
Develop effective communication strategies that might be applied to team settings, minimising technical language
Clarify roles in team settings
Provide a basis for team standard setting - establishing standards and evaluating progress
Illustrate how they will determine the contribution of each team member to team goal accomplishment
Recognise and
more...
Comprehensive Real Estate Management


...elation
- Dealing with a the irate customer/ client.
- Communication: Perfecting a The Approacha & Offering Assistance
- Contributing to the maintenance of customer/ client loyalty
- Empowering Front-line Staff to Redress a Dissatisfactory Client/ Customer Situationsa
- Seeking help and advice from colleagues and managers, when faced with difficult situations
- Dealing
more...
Communication Dynamics and Networking in Organisation


...sational effectiveness
3. Networking and Interpersonal Communication
By the end of the specified learning and development activities, delegates will be able to:
- List at least five barriers to communication in organisation,
explaining how they might be averted or addressed, in order to improve communication effectiveness.
- Suggest the part that they can play in order to make
more...
Change Management and Executive Leadership in Organisations


...ral Relationships
- Represent the Leadership Style and Communication
- Associate Leadership Style with Levels of Role Specificity
- Demonstrate an awareness of the relationship between Contingency Approaches to Leadership and Environmental Variables
- Advise on the extent to which Leadership and Environmental Variables, Affect Organisations
- a Vocalisea the relationship
more...
Public Relations in Principle and Practice Course


...tions
2. Preparing for Your Public Relations Role
- Communication in Public Relations
- Public Opinion and Public Relations
- People Management in Public Relations
- Employing Ethics in Public Relations
- The Legal Parameter of Public Relations
- Research and Public Relations
3. Dealing With a The Publica
- Print Media Relations
- Electronic Media Relations
more...
Executive Leadership and Corporate Communication


1. Objectives
A. Team Dynamics
By the end of the specified learning and development activities, delegates will be able to:
- Distinguish between groups and mere aggregations
- Suggest the difference in interpretation of groups and teams
- Demonstrate your understanding of the social and
psychological relevance of the stages of formation of a group
- Distinguish between
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Tourism and International Relations

...
- Internalise the fact that the worldwide revolution in communication and communications technologies (ICTs) have a remarkable effect on the reshaping of the capabilities and preferences of actors in International Relations;
- Name the four levels of International Relations analysis, notably individual, domestic, interstate, and global, explaining why they provide multiple explanations
more...
National and International Economic Competitiveness Towards Economic Growth and Sustainability


... Sunset Review is permitted under the ADA
- Devise a communication mechanism that will effectively inform Industrialists and other relevant parties, the aspects of the ADA and their role in the suspension of the countervailing measures and the establishment of a sunset review
- Use case examples to build a scenario within which to conduct a sunset review
- Conduct a sunset review
more...
Managerial Facilitation of Value-Added Customer Service Excellence Course


...ion
- Dealing With a The Irate Customer/ Client.
- Communication: Perfecting a The Approacha & Offering Assistance
- Empowering Front-Line Staff To Redress a Dissatisfactory Client-Customer Situationsa
- Seeking Help And Advice From Colleagues And Managers, When Faced With Difficult Situations
- Contribution To The Maintenance Of Customer / Client Loyalty
4.
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Tourism and International Relations Module 2


...
- Internalise the fact that the worldwide revolution in communication and communications technologies (ICTs) have a remarkable effect on the reshaping of the capabilities and preferences of actors in International Relations;
- Name the four levels of International Relations analysis, notably individual, domestic, interstate, and global, explaining why they provide multiple explanations
more...
Tourism and International Relations Modules 2 and 4


...The effect of the worldwide revolution in Information and Communications Technologies (ICTs) in reshaping the capabilities and preferences of actors in International Relations
- Four levels of International Relations analysis - individual, domestic, interstate, and global
- Multiple and simultaneous in International Relations
- The a North-South Dividea , in wealth -
more...
Tourism and International Relations - Module 4


...tourism issues from a global community perspective.
- Communication in international tourism: practical and conceptual and contextual issues.
- Local national regional and international tourism: distinction and issues to be addressed.
- The rule of government in police formulation and dissimilation.
- Micro and macro economics and global tourism.
- Tourism and international
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Travel and Protocol Management


...her IT Systems
- Online Public Relations
- Internal Communications and Intranet
X. Freight Arrangements for Personal Belongs
XI. Risk Management: An Introduction
- Contingency Planning
- Crisis Management
- Continuity Management and Disaster Recovery
- Public Service Continuity Management
XII. Salient Communication Issue
- Defining Communication
- Barriers to
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Human ResourceTraining and Development Management
...lopment Of New Skills (E. G. Leadership, Problem-Solving, Communication, Questioning. Presentation And Process Facilitation Skills);
a Ideas For Future Projects And Programs;
a A Concrete Outcome Of Benefit To The Organisation And Program Participants; And
a High Proven Returns On Investment In The Action Learning Programa .
a Action Research
a Process Management
a
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Organisation and Management an Introduction


...- Be aware of the importance of organisational design and communication effectiveness.
- Be able to establish objectives, designing the mechanism for their accomplishment
- Apply effective time management to competitive situations
CONTENT:
- The functions of management
- The management process: its universality
- Planning: the basis for the emanation of subsequent functions
- The
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Women In Management


...Creating Compatibility Between Decisiveness and Effective Communication Flow
- Smashing The Glass Ceiling: Breaking Through Advancement Barriers
- Why Are We Different?: Using Gender Differences Positively
- The Old-Boy Network: A Birds-Eye View of a a Male Cartela
- Creating and Maintaining Women Network: Strategic and Operational Perspectives
- a Gender Relation
more...
Training Needs Analysis Determining Training Needs


...lopment Of New Skills (E. G. Leadership, Problem-Solving, Communication, Questioning. Presentation And Process Facilitation Skills);
xv) Ideas For Future Projects And Programs;
xvi) A Concrete Outcome Of Benefit To The Organisation And Program Participants; And
xvii) High Proven Returns On Investment In The Action Learning Programa .
c) Action Research
more...
Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return


...lopment Of New Skills (E. G. Leadership, Problem-Solving, Communication, Questioning. Presentation And Process Facilitation Skills);
xv) Ideas For Future Projects And Programs;
xvi) A Concrete Outcome Of Benefit To The Organisation And Program Participants; And
xvii) High Proven Returns On Investment In The Action Learning Programa .
c) Action Research
more...
Team Dynamics Team Leadership


...ance, establishing realistic goals
- Develop effective communication strategies that might be applied to team settings, minimising technical language
- Clarify roles in team settings
- Provide a basis for team standard setting - establishing standards and evaluating progress
- Illustrate how they will determine the contribution of each team member to team goal accomplishment
-
more...
Talent Management


...ors in effective talent management
- Devise an effective communication structure that will avert the isolation of exceptional talents
- Locate talent management within the executive cadre
CONTENT:
- Talent relationship management
- Talent and executive development
- Approaches to talent management
- Key success factors in talent management
- Employee Retention
- Career
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Strategic Management and Project Management


The details of the modules:
Objectives:
1. The Individual In A Dynamic Environment
By the end of the specific learning activities delegates will be able to:
- Develop an awareness for their own strengths and weaknesses
- Develop a strategy for maintaining their strengths while developing their weak areas.
-Determine factors within their work environments that are stressors
more...
SAP and Joint Venture Accounting
... decision-making in competitive business environment
Communication of the various financial tools that are available to help the organisation enhance its competitive positioning and profitability and improve the all-important cash flow.
Personal Impact
Participants will be able to further develop their personal management skills by being:
Better informed financially, to enable
more...
Planning Costing and Budgeting for Executive Decision-Making


PROGRAMME OBJECTIVES:
Participants attending the programme will:
- Understand stages in the planning process
- The multiple functions of budgets
- Understand the importance of a well-defined budget process
- Learn planning, costing and budgeting terminology used in business
- Master techniques for cost-benefit analysis
- Learn how to construct profit, cash and balance sheet plans and
more...
Organisational Structure and Control Systems


...tput
- Organisational structure as a control function
- Communication dissemination
- Decision making involvement
- Role specificity
- Just in time (JIT) vs material requirements planning
- Material requirements planning inventory system
- The a INa inventory
- The a OUTa inventory
- The a JITa inventory system
- The KANBAN system
2.) Organisational
more...
Organisational Improvement Revitalising Organisations Through Organisational Development and Change


...nowledge and skills;
- The creation of an open system of communication a vertically, horizontally, diagonally; management development
- Micro organisational development
- The quality of working life (qwl)
- Aspects of quality of working life:
- Adequate, and fair compensation.
- Healthy and safe working conditions.
- Development and growth of human capacities
- Growth and security.
more...
Organisational Design Structuring and Restructuring Organisations


...nes of authority in an organisational chart
- Illustrate communication channels in an organisational chart
- Discuss the co-ordinating mechanism in a simple structure.
- Name the fundamental organisational structures and their variations.
- Demonstrate an awareness of the fundamental issues associated with Organizational design and their implications for effective organisational
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Modern Quality Systems and ISO 9000


...tput
- Organisational structure as a control function
- Communication dissemination
- Decision making involvement
- The a INa inventory
- The a OUTa inventory
- The a JITa inventory system
- The KANBAN System
- Establishing quality objectives
- Stating precise objective
- Setting quality objectives in relation to other organisational objectives
- Relating
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Modern Quality Systems


...ty improvement
- Exhibit an understanding of the role of communication for quality improvement
- Demonstrate their understanding of the role OF Research and Development for Quality Improvement
Course Contents& Concepts:
- Quality: A Definition
- Clientsa Quality Consciousness
- The Law And Development of Quality Assurance
- Using quality as a tool to:
a. Create a positive
more...
Managing Internal and External Cultural Diversity


...Communication in Organisation
OBJECTIVES:
- Develop a working definition of communication
- Determine the important role that an initiator plays in contributing to an effective communication process
- Determine when communication attempt has been successful
- Determine the factors that contribute to successful communication
- Make a definite judgement as to when it is appropriate to
more...
Leadership Styles Seminar or Course

...l Relationships
59. Represent the Leadership Style and Communication
60. Associate Leadership Style with Levels of Role Specificity
61. Demonstrate an awareness of the relationship between Contingency Approaches to Leadership and Environmental Variables
62. Advise on the extent to which Leadership and Environmental Variables, Affect Organisations
63. View Contingency Approaches
more...
Corporate Governance Principles and Practice


...ications of particular organisational structures have for communication and leadership styles
- Demonstrate their knowledge of vertical and horizontal relationships and formal communication channels
- Explain the mechanism whereby the organisational activities can be co-ordinated
- Propose the desirable level of specialisation that might apply to particular organisational types and
more...
Corporate Governance and Strategic Management


...ications of particular organisational structures have for communication and leadership styles
- Demonstrate their knowledge of vertical and horizontal relationships and formal communication channels
- Explain the mechanism whereby the organisational activities can be co-ordinated
- Propose the desirable level of specialisation that might apply to particular organisational types and
more...
Communication Information Gathering Analysis and Report Writing


...ntact, Posture & Other Forms Of Body Language
- Verbal Communication -
- Written Communication
- Oral communication - audibility, Intonation, Etc.
- Improving The Relevance Of Information presented
- Addressing Questions
- Designing PowerPoint Presentations
- Choosing PowerPoint Background
- Using PowerPoint Templates
- Using sound and animation, appropriately
-
more...
Anti-Dumping In Practice Hypothesising Case Reporting Case Investigation Countervailing Actions Sunset Review and Suspension


... Sunset Review is permitted under the ADA
- Devise a communication mechanism that will effectively inform Industrialists and other relevant parties, the aspects of the ADA and their role in the suspension of the countervailing measures and the establishment of a sunset review
- Use case examples to build a scenario within which to conduct a sunset review
- Conduct a sunset review
more...
Financial Accounting and Management Accounting


...ns: a spreadsheet
- Financial statements as a means of communication
- Summary
* Test your understanding
* Application
* Supplement: Recording transactions in ledger accounts: a service business
* Test your understanding
Module 6: Accounting information for trading businesses
Learning outcomes
- Introduction
- Goods purchased for resale
-
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Executive Leadership and High Performance Team Management


...ce of autonomous work teams
- Indicate the function of communication as a medium of the transmission of values and role relationships in autonomous work teams
- Suggest how effective conflict management might enhance the lifespan of high productivity teams
- Demonstrate the ability to place equity in the context of organisational reward
- Demonstrate and understanding of the
more...
Comprehensive Project Management


A. OBJECTIVES AND RATIONALE
1. The Individual In A Dynamic Environment
By the end of the specific learning activities delegates will be able to:
- Develop an awareness for their own strengths and weaknesses
- Develop a strategy for maintaining their strengths while developing their weak areas.
- Determine factors within their work environments that are
stressors
- Manage
more...
Client or Customer Care

...ion
18. Dealing with a the irate customer/ client.
19. Communication: Perfecting a The Approacha & Offering Assistance
20. Contributing to the maintenance of customer/ client loyalty
21. Empowering Front-line Staff to Redress a Dissatisfactory Client/ Customer Situationsa
22. Seeking help and advice from colleagues and managers, when faced with difficult situations
23.
more...
Advanced Financial Accounting
... decision-making in competitive business environment
Communication of the various financial tools that are available to help the organisation enhance its competitive positioning and profitability and improve the all-important cash flow.
Personal Impact
Participants will be able to further develop their personal management skills by being:
Better informed financially, to enable
more...
MSc Human Resource Training and Development Management


...ting Organisational Change. (Organisational change).
- Communication Media:
- Mass or Personalised Communication?
- Mode and Channels of Communication.
- Getting The Message Right.
- Timing of Communication.
- Who Should Communicate What, When?
- Use of Groups In Change Process.
- Managing latent and manifest resistance to change.
- Effective, overall, change
more...
Organisational Development OD in Action Improving Organisational Effectiveness


...wledge and skills;
- The creation of an open system of communication - vertically, horizontally, diagonally; management development
- Micro organisational development
- The quality of working life (qwl)
- Aspects of quality of working life:
o Adequate, and fair compensation.
o Healthy and safe working conditions.
o Development and growth of human
more...
From Pitman Training Centre London
Business English & Office Skills - (Effective Business Communication)



Our students' favourite course
This exciting self-paced programme will teach you how to communicate effectively in business by letter, email and telephone.
You'll learn principles of grammar, letter layout, how to structure your CV and many other essential skills.
Available at our High Holborn and Notting Hill training centres.
Visit www.holborntraining.co.uk for more information.
more...
Better Business Letters Seminar
...'s aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn:
How to express themselves persuasively using plain English and the correct tone.
The essential rules of grammar, punctuation and spelling as they apply to business letters.
To develop accuracy, brevity and clarity when writing business letters.
more...
Lotus Sametime 85 Building Collaborative Communication Solutions

Do you need to go beyond text based instant messaging?
Is adding point-to-point live video important to your business or clients?
Is the ability to integrate full Lotus Sametime capability within desktop applications of value?
Do you feel like you should be able to do more with Lotus Sametime than bots, chatting and online conferencing?
Now you can with Lotus Sametime 8. 5, the new
more...
From Bronze Dragon International Training
Shamanic Energy Healing practitioner training
Overview
This course is all about the shamanic skills necessary for being happy, healthy, balanced, living in harmony with plants, animals, minerals, humans on this earth.
The shaman is a person of knowledge, a bridge between the seen and unseen, this world and other worlds, between past, present and future. A shaman can be a healer, an advisor and an intermediary, working on behalf of
more...
Shamanic Energy weekend
Shamanic Energy Skills weekend
This is a fast-track to the essential skills and methods needed for any further shamanic or energy-related training, including our practitioner training programmes.
This 2 day shamanic energy skills training is suitable for beginners who want a good grounding in practical energy management skills, to springboard to further energy training and practices. This
more...
From Alan Mars
Presentation skills London N1. Speak with Confidence! Voice coaching! Presentation skills training in London N1
CONFIDENCE TIPS, VOCAL COACHING & PRESENTATION SKILLS
DATE; Sunday 21st June
TIMES; 12. 00 until 5. 00pm
COST: 55
VENUE: Movingartsbase, 134 Liverpool Road, Islington, London, N1 1LA
Reliable confidence is based on the repeated practice of surprisingly simple procedures.
Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations.
more...
Presentation Skills London N1. Speak with Confidence! Voice coaching & presentation skills training in London N1
CONFIDENCE TRICKS, VOICE COACHING & PRESENTATION SKILLS
Reliable confidence is based on the repeated practice of surprisingly simple procedures.
Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. Individual coaching within a group setting.
DATE: Sunday 21st June
TIME: 12. 00 until 5. 00pm
COST: 55 pounds
VENUE:
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Confidence Ticks! Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN3. February 8th 2009
... your personal presence?
Improve your presentation and communication skills! Speaking with confidence, colour and conviction. Alexander Technique principles for public speaking & performance. Freeing your voice: volume, resonance, variation and clarity. Body language: using posture, gesture and personal space with increasing impact. Reading and building rapport with your audience.
more...
PRESENTATION SKILLS PLUS!


PRESENTATION SKILLS PLUS
All the World's a Stage - So Let's Rehearse...
Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group.
18th October 11 - 4. 30pm. 75 pounds (or 150
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PRESENTATION SKILLS PLUS!


PRESENTATION SKILLS PLUS
All the World's a Stage - So Let's Rehearse...
Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group.
11th November 12 - 4.30pm. 35. Flat 1, 26 Ventnor
more...
From Mullan Training
Introduction to MS Outlook


...powerful tools in Outlook in general helps simplify email communication, enhance group planning, scheduling of meetings, and also allow access to the information you need all from one place.
LOCATIONS
Courses can be delivered at our offices in Belfast city centre (opposite the Europa Hotel) or in your own workplace (where we can provide 8 laptops, projector & flipcharts).
ADDITIONAL
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From silicon beach training
Management Skills for New Managers Training


This 2 day Management Skills for New Managers Training will help new appointed managers with the skills and techniques they need to succeed in their new role. Core skills covered include Time Management, Communication Skills, Decision Making, Performance Appraisals, Managing Confict and Motivation Techniques.
more...
From H2 Training & Consultancy Ltd
Management and Supervision Skills


A packed and practical 2-day course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff.
It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence.
It is particularly
more...
Influencing Skills


...ructures. This means that there is a greater emphasis on communication and negotiation across the organisation, than on positional status. Influencing Skills training from H2 will enable participants to practice the necessary skills to fulfil their personal objectives, whilst maintaining strong, long-lasting professional relationships. It is particularly recommended for anyone required to
more...
Assertive Communication for Women


....
This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations. It will cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing confidently and professionally with colleagues, suppliers and
more...
Remote People Management


...ll purpose and expectations; and how to fully utilise the communication channels open to them.
It is particularly recommended for new or experienced managers who would like to improve their confidence to deal more effectively with remote management...
"I wanted to become more strategic in my management of remote workers. This course has really helped me to identify how I can be more
more...
Report Writing


...ssful funding bids, improved image and reputation, better communication, and fewer misunderstandings.
This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English.
It is particularly recommended for anyone required to write reports on behalf of
more...
Managing your Manager


...ell as can be expected, there is always room for improved communication and co-operation - and this course will definitely show you how to improve the way you work together
"This was a fantastic course I had never really thought about my responsibility in making my relationship with my manager work. Thanks "
"A really useful day... I have come away feeling so much more positive and
more...
Effective Meetings


... on track as the chair, there is always room for improved communication, focus and creativity - this course will show you how to get the most out of your meetings.
"This was a real eye-opener I never realised just how much time and resources we had been wasting in unproductive meetings."
"I am so pleased to have come away with lots of ideas on how to make the best possible use of our time
more...
From WWP Training Ltd
Coaching Skills

Coaching isa a A process providing an individual with feedback, insight and guidance on achieving their full potential in their business, or personal life.a
Coaching is an extremely powerful technique that can have life-changing results. This programme will help you understand the responsibility that the coach has for the coachee, as well as show you how to facilitate the development of
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Advanced Communication Skills
...communication skills programme is a stretching and interactive learning experience that focuses on your individual style of communicating. You will be given a series of practical exercises from which you get personal feedback with the option of videoed feedback on the final day. New skills are practiced through a variety of a learning activities and challenging scenarios and you will leave with
more...
Influence and Persuasion
...ny people. It takes confidence, self-belief and excellent communication skills. This programme explodes the myth that people are a born influencersa and reveals how, by changing your mindset and applying specific skills, you can find your own inner power to influence.
This programme is for you if
you need to gain willing co-operation from others, you lead projects or teams where
more...
Writing Effective Letters and Emails
...e of these vital business tools
In this world of instant communication, we are becoming used to using a shorthand style for emails and texts. However, in the corporate world, we are still expected to be able to express ourselves clearly using the written word.
This programme is for you if
you want to be able to explain your ideas and concepts and communicate clearly using letters and
more...
Effective Communication
...Communication programme reveals the secrets to truly meaningful dialogue, which is understood by all parties involved. It demonstrates how we can create a more harmonious and productive environment by relating in more constructive and co-operative ways. It will also show you how to meet personal needs without compromising the needs of others.
This programme is for you if
you want to
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Team Building
The benefits of being a team player
Todaya s focus on project working brings people together in teams, so the ability to be a a team playera is essential. Being able to work with others and to recognise that the whole is bigger (and more successful) than the sum of the parts is key to team working.
Team Building is a practical programme. You will take part in a range of
more...
Personal Impact
First impressions count. Get yourself noticed in a positive way and make a real difference to your relationships with both colleagues and customers.
This programme is for you if
you want to find your own personal power, deal effectively with conflict and project a stronger image. You will discover your own personal style and learn how to use communication techniques and body language that will
more...
The Assertive Toolkit
...outside world, backed up by a set of skills for effective communication. To be truly assertive, you need to recognise your worth and your right to enjoy life. At the same time you value others, respecting their right to an opinion and to enjoy themselves.
This programme is for you if
you want a toolkit of techniques to engage with other people, whilst also respecting your own needs. You
more...
Manage your Time With Microsoft Outlook
Get organised and stay organised
There never seem to be enough hours in the day and the way in which you use your time has a major impact on the achievement of personal and business goals. Time is precious and irreplaceable but often we squander it. Inbox overload can make you feel out of control and lead to high stress levels and result in poor performance, but by learning how to use Microsoft
more...
Principles of Customer Care
Positive route to success
Communication with internal and external customers is crucial to the success of any business.
This programme is for you if
you need to increase your awareness of customer relationship building and understand its importance to the organisation. You will also learn some simple and reliable techniques for dealing with difficult and challenging people.
more...
Customer Focus on the Telephone
You never get a second chance to make a first impression!
Your first ever contact with a customer will probably be over the phone. They will be forming an opinion of you from that moment a and that first impression can either have them keen to learn more about your products or services - or have them going elsewhere. Taking a professional approach to customer service on the telephone is
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From Control Security Limited
BTEC EDEXCEL LEVEL 2Door Supervisor Training
Door Supervisor Training
Level 2 Award in Door Supervision.
Control Security Ltd has a team of Trainers with vast expertise in the Security Industry including Door Supervision. For the last few years there have been many changes in the security industry including the licensing of Door Supervisors and the improvement in training standards.
Our Door Supervisors training use real scerinos that
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BTEC Level 2
Control Security Ltd offer training in vehicle immobilisation once a month in a Central London Location for trainees within the wheel clamping industry. Courses are designed for people just starting out within the Wheel clamping industry of for people who may be returning to the industry.
Who is the course for?
For those currently working as a Wheel Clamping or those wishing to begin work as a
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From Resourceful Change
Presenting Power



PRESENTING POWER
* Remove your fear of public speaking and presenting - effortlessly.
* Learn the 7 secrets of effective communication and how to apply those to your presentations.
* Learn powerful strategies for planning and remembering your speaking material
* Free yourself from negative speaking experiences by learning how to turn your past failures into future successes.
more...
Advanced Hypnosis
ADVANCED HYPNOSIS (3- Day Intensive)
An advanced NLP and Hypnosis seminar designed to accelerate the development of NLPers and Hypnotists by providing specialised knowledge and insight into all aspects of Hypnosis.
Course Focus:
* Hypnotic presentations - use hypnosis easily in one-to-many communication.
* Advanced hypnotic language, for seamless conversational inductions.
* Subtle
more...
Licensed NLP Master Practitioner training 9- Day Intensive


...ced language mastery, enabling more powerful and flexible communication and influence.
* Deeper understanding of thinking processes, including modeling and installing strategies for peak performance.
* Greater understanding of human behaviour, allowing you to identify and achieve business and personal goals and further develop your inner resources.
Designed for:
Professionals and
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From Medical Services Training
Presentation Skills
The ability to communicate effectively in today's world is a vital characteristic of every successful leader. This interactive course is designed to enable participants to learn how to deliver memorable and successful presentations with high impact.
During the course, participants will deliver a short presentation and will receive feedback from the course tutor and, on the two day course, from
more...
From Skillstudio Limited
Communication Skills Workshop in Manchester - Learn to Influence People and Improve Working Relationships

...Communication Skills workshop from Skillstudio is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive
more...
Communication Skills Workshop in London - Learn to Influence People and Improve Working Relationships

...Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays
more...
Communication Skills Workshop in Birmingham - Learn to Influence People and Improve Working Relationships
...Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays
more...
Communication Skills Workshop in Glasgow - Learn to Influence People and Improve Working Relationships

...Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays
more...
Job Interview Skills Workshop in London - Create a Strong First Impression

...communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10?
If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down.
But of course, there are other things that you need to get across in an interview situation - like how well you are
more...
Job Interview Skills Workshop in Birmingham - Create a Strong First Impression

...communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10?
If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down.
But of course, there are other things that you need to get across in an interview situation - like how well you are
more...
Job Interview Skills Workshop in Glasgow - Create a Strong First Impression

...communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10?
If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down.
But of course, there are other things that you need to get across in an interview situation - like how well you are
more...
Job Interview Skills Workshop in Leeds - Create a Strong First Impression
...communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10?
If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down.
But of course, there are other things that you need to get across in an interview situation - like how well you are
more...
From Pitman Training Centre Notting Hill
Lotus Sametime 85 Building Collaborative Communication Solutions
Do you need to go beyond text based instant messaging?
Is adding point-to-point live video important to your business or clients?
Is the ability to integrate full Lotus Sametime capability within desktop applications of value?
Do you feel like you should be able to do more with Lotus Sametime than bots, chatting and online conferencing?
Now you can with Lotus Sametime 8. 5, the new
more...
From Opposite Leg Creative Company Ltd
Public Speaking
This is a stand-alone course; you needna t provide us with any presentation examples, so it works perfectly as part of a general staff training programme.
Many of us are required to present, but few of us receive any training in how to do so comfortably and effectively.
This enjoyable one day course will provide you with the presentation skills and understanding you need to become a
more...
CPD for Teachers
Teaching is a physically exhausting profession, with constant demands placed upon your reserves of energy. It is vital to have techniques to hand for maintaining and looking after yourself during a busy school term, without sacrificing those qualities that make you an exciting, inspiring classroom presence.
We lead your staff through a whole or half day session in techniques used by
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Team Building - The Shared Meaning
Being engaged in meaningful work as part of a united team is highly motivating and leads to the achievement of shared goals.
Opposite Lega s a The Shared Meaninga Team Building day uses the model of the ensemble theatre company to unify any department or staff team. Dona t worry this day does not involve singing, dancing or pretending to be a tree; the aim of a theatre
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Voice and Body Training
Our Voice and Body training is an excellent addition to a staff well being programme or as a professional training in the use of the voice and body in public speaking, cultivating a presencea and presenting ideal for teachers, lawyers or business people.
We lead your staff through a whole day workshop in the techniques used by professional actors to develop an open, alive and
more...
Communication Skills Training
...Communication Skills
Delivered in Opposite Lega s humourous and playful style, participants will:
*
Engage with their natural communication skills and resources
*
Begin to find and nurture those communication skills in themselves
*
Improve their listening skills
*
Learn how to build rapport through body language
*
Learn how
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Presentation Skills
... ability to present calmly and with impact
Have enhanced communication skills
See presenting as an opportunity to be grasped, as opposed to something to be feared
Staff will have a toolkit of presentation skills to draw upon in any presenting situation
What will my business or organisation get out of this?
Staff who are keen to present, as they are relaxed and confident in their own
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From Emma James NLP Training
NLP Practitioner Certification Training in Bath - max 10 per group 900 pounds





... those wishing to become a therapist, use it for personal communication and development skills, overcoming problems, confidence, assertiveness and so much more.
Each course is kept to 10 people and you will get personal attention throughout the entire course to see that your goals are realised including one to one work with me.
A warm bond with like minded people is also the aim to give you
more...
Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct



...o use it for personal development, business & negotiation communication and therapy application. It is perfect for those wishing to become a therapist, use it for personal & business success and growth, overcoming problems, confidence, assertiveness and so much more.
Each class is kept to 10 people and you will get personal attention throughout the entire course to see that your goals are
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From Spectrum Training Services
Graduate Development - Developing Business Awareness

...ategies for planning and organising work
Deliver Quality Communications. Recognise the importance of timing when communicating messages and time those messages for maximum effect
Adopt a systematic approach to problem solving and decision making
Discover techniques to enable you to accurately define a problem. Utilise appropriate techniques such as Mind Mapping , Brainstorming, Ishikawa
more...
Working in a World of Difference
Introduction:
Congratulations on your exciting new appointment you must be excited about the opportunity to work in the Middle East! Perhaps you feel a little apprehensive, maybe you are uncertain about etiquette confused by religious beliefs and baffled by media coverage of the region. These concerns are an indication of your professionalism you have recognised that the ability to work across
more...
Effective Communication Skills

...communication techniques and strategies, this workshop will enable you to explore, practice, and perfect the skills of becoming an outstanding communicator. From interpersonal communications, to influencing larger groups during negotiations, and meetings, you will be exposed to dozens of ways to dramatically improve your communication effectiveness!
Course Aims:
The quality of the
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Public Speaking
...ffective Public Speaking requires excellent influence and communication skills. Whether you are trying to influence a customer on a one-to-one basis, addressing a conference, managing press and publicity or presenting to a meeting, this very practical development programme will be of value to you.
Speaking in public or in front of a group is a widely acknowledged fear many people have, and the
more...
Discover the leader in you
..., Competency, and Empowerment.
Develop powerful communication skills from their own authentic identities to help build consensus and cooperation;
Develop linear and incremental approaches to planning change and demonstrate the ability to make change attractive
Demonstrate techniques for increasing everyone s ownership of and commitment to change.
To focus
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From Cosensa Learning & Development Ltd
Positive influencing skills
... it and how to say it
Using body language and non-verbal communication to your maximum advantage
Understanding the motivations of others
How others use their learning and management styles to influence
Learn how to influence at meetings and during presentations
Conflict strategies - turning these to your advantage
Succinct and clear verbal communication
Building effortless rapport
more...
Negotiation Skills for senior leaders and managers
...e negotiation
Using a simple structure to plan effective communication
How behaviour and personality influence the way people communicate
Win-Win; an introduction to transactional analysis
Using different styles of language to build rapport
Exercises and role play of current situations
Use creative thinking to plan
Understanding why conflict is inevitable but can be positive
Day Two
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Assertiveness at Work
This comprehensive one day assertiveness training course is designed to enable delegates to use a more confident approach when developing productive working relationships. "Assertiveness at Work" defines assertive behaviour, and shows how assertiveness can assist in dealing with others and different situations. It encourages delegates to take responsibility for their own development, and enables
more...
Better Proof Reading
Course Objectives:
This half-day proof reading training course will benefit anyone who has responsibility for checking and correcting documents, including press releases and web pages. This highly interactive programme will help to improve your speed, accuracy and confidence. You will be trained by a highly experienced tutor and you will learn the techniques used by professionals to enable you
more...
Business and Report Writing Skills
...ted, persuasive writing is an essential aspect of written communication in any successful organisation. Effective writing styles convey a professional and credible message and project the correct image. From formal reports to composing e-mails, polished communication is key.
This course is designed to enable participants to:
Increase their confidence in producing written material
Adopt
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Customer Care - Developing a Care Culture
Course Objectives:
Customer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones. The aim of this training course is to enable delegates to create, maintain and build upon a positive and informed culture of customer care
more...
Developing Confident Negotiation Skills
...ng them develop more confident and professional styles of communication. All delegates on this programme will engage in exercises that facilitate the transfer of the practical skills studied for use into the workplace.
Contents:
By the end of this course each delegate will be able to:
Explain the difference between selling and negotiation
Identify the key personality differences
more...
Facilitating with confidence
... facilitation
Using a simple structure to plan effective communication
Communicating more effectively on an individual and group basis
Using different styles of language to build rapport
Identify the areas of individual, potential causes of stress where you can take control and plan a positive course of action
Turn positive action into positive habits & turn setbacks to your advantage
more...
Motivational techniques
...ing the unique needs of individual and also the effective communication techniques that can be used to ensure everyone is working towards the same objectives.
Contents:
Recognise the signs of de-motivation
Realise what de-motivates people
Spot signs of de-motivation
Manage de-motivated individuals effectively
Become a Motivator
Learn theories of motivation
Identify individual needs
more...
Managing Effective Meetings
Course Objectives:
Managing Effective Meetings trains delegates in how to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision making in meetings, as well as practicing and developing techniques for fostering creative thinking and dealing with conflict, difficult people and issues during the
more...
Reception and Telephony Skills
...lers. Delegates will be shown how to master the essential communication skills to ensure clients and other visitors receive a professional, efficient and courteous impression of your organisation.
Contents:
This course includes a variety of modules including: -
The receptionist's role
The welcome greeting and managing reception
Image, appearance and behaviour
Essentials of customer
more...
The art of effective communication
...communication in the workplace should be central to everyone's role, however too often issues arise purely as a result of poor or ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers. A variety of different day-to-day workplace situations such as meetings and telephone
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Training for PAs
Course Objectives:
This one day workshop looks at management from the PA's perspective. The trainer uses a number of lively discussion led examples combined with a variety of exercises and case studies. This programme is an excellent platform to help PAs succeed in their demanding role.
Contents:
There are a variety of modules that are included within this programme, including;
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Introduction to Project Management Principles
Course Objectives:
This one day practical programme provides a comprehensive introduction to the principles of Project Management. By the end of this course delegates will understand how to plan and schedule small and medium-sized projects. This short course includes practical exercises designed to demonstrate how you can identify which jobs are most important, and which deadlines are most
more...
Ethical Selling Techniques
Course Objectives:
Ethical Selling Techniques is an excellent one-day, hands-on workshop that introduces new sales people to the concept of effective selling, including identifying the needs of the customer and demonstrating to them the value of your product or service in meeting their need. We concentrate on the fundamentals of salesmanship whilst going well beyond traditional sales concepts.
more...
Managing the Salesforce
...communication skills are essential to good sales management practice. Both these skills are interwoven throughout this highly interactive two day course which is an invaluable programme for Sales Managers relatively new to the managerial role.
This course is intended for Sales Managers who have gained some experience within their role, but have received little or no formal training, and
more...
Outbound Telephone Sales
...Describe and use a simple telesales structure
Use simple communication skills to gather information and gain commitment
Recognise and respond to buying signals
Describe the structure for overcoming objections
Understand the importance of relationship selling on the phone
Enhance their company's image by dealing professionally with incoming calls
Understand the difference between selling
more...
Interviewing successfully for recruitment
...ial" and "desirable" when forming a person specification
Communication skills during the interview situation
Determining competency through situational questioning
Preparing the interview room
Communication with the candidate - building rapport and the importance of putting the candidate at ease
The five part structure - greeting, route mapping, investigating, providing information and
more...
Managing the Discipline Grievance Process
...onstructive and unfair dismissal
questioning techniques
communication skills
planning the interview
The Interview process includes
Opening the interview
Creating the right atmosphere
Clarification of background data
Probing techniques
Listening skills
Controlling the interview
Gathering information
Flow of information
Gathering evidence for all criteria
Recording the
more...
Managing unacceptable employee behaviour
...rate how to change behaviour using a counselling style of communication
Prepare for and conduct a performance review meeting
Demonstrate the coaching cycle
Describe what actions amount to gross misconduct
Draft a proper disciplinary procedure for their business
Describe the fair grounds for dismissal
Explain the legal obligations when terminating employment
Create warning letters and
more...
From Illumine Training
Essential Management Skills
Develop the essential skills needed to become a successful manager - ideal for those preparing for, or new to, management.
Two day programme where the content can be tailored to specific requirements
If you are new to, moving into, or recently promoted to a management role you'll know that there are a range of skills and behaviours required for you to be an effective manager. Whether you are
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From Matrix Essential Training Alliance
Specialist Practitioner in Neuro Hypnotic Repatterning
...communication skills, beyond persuasion and enables you to utilize the chemistry and neurology of your own brain and body to bring changes in your beliefs, thoughts and feelings, moving you swiftly, painlessly and with laughter into the life you dreamed of. Business, Sales, Traditional and Complementary Medicine, Teaching, Training, Media and Advertising, Parenting, Psychology, Therapy,
more...
From NobleProg - IT training courses
Scientific Communication





...rticipants will be familiarised with basics of scientific communication including ways of preparing presentations, short articles and posters promoting scientific results. The theoretical course is interwoven with simple practical exercises, quizzes and tests to make sure that participants understand the concepts.
During the training you will be taught how to present your results in a
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From Illumine Training
Facilitation Skills
Facilitation Skills
Become a more successful facilitator and trainer
Whatever your training experience, it is always worth considering alternative approaches to engage and enrapture your audience. Developing your facilitation skills as a trainer can really help.
This facilitation skills programme is run by experienced facilitators who will share the secrets of their success, describing in
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Writing Dynamics - Written Communication Skills
This course will radically transform your business writing skills and plan, draft and edit technical and non-technical documents (including reports, emails, letters, manuals and guides, proposals and many more) more efficiently. You will write with authority and impact - and do it faster!
For more information please go to www. illumine. co. uk/ wdyn
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Rapid Team Building
The Rapid Team Building programme is an effective route for an organisation to offer learning and team building to enhance productivity, creativity, reduce-conflict and develop team working skills. They are structured to bring out an individuala s potential as well as that of the team as a whole.
A focused half day team building programme for groups and teams in your organisation.
For
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Effective Communication with NLP
...Communication With NLP
Excellent communication need not be the privilege of the few
Communication is one of the most important and impressive skills in business life. Good communication skills can be the difference between achieving your potential and not.
This programme incorporates tools and ideas used in Neuro-Linguistic Programming (NLP) and explores ways of communicating that make
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Building Better Relationships for Sales Negotiation
Whether selling products or services to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success.
Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that:
-Sell products and want to understand customers' personal needs, build rapport
more...
From NobleProg - IT training courses
BPM for Managers and Analysts Overview





...ices across a changing organization
* How to improve communication, cooperation, coordination between teams
* How to improve visibility of process pipeline
* How to make operational forecasts more accurate
* How to increase process throughput
* How to minimize cost of inputs by leading the process actors through the process, and reduce high quality, expensive staff
more...
From Illumine Training
Think On Your Feet - Verbal Communication Skills
This course will help you to communicate your ideas and knowledge clearly, concisely and persuasively when you are in the many informal, unplanned discussions, meetings, briefings AND the formal planned ones. The ability to a think on your feeta is one that can be learnt and developed. This is the globally acclaimed 2 day workshop that will help you master it.
For more information go to
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From Watt Works Consulting Ltd
Conflict Resolution




Provides a wide range of techniques to help you manage conflict within either a work or personal context. Wea ll share a number of powerful and practical techniques and strategies with you, enabling you to defuse situations, deal with aggressive behaviour, enhance communication and negotiation, generate commitment and improve relationships a and much more.
more...
NLP Skills for Classroom Management




This course provides a thorough grounding in the use of NLP within a teaching and classroom management context and will provide skills in establishing rapport, the effective use of language for influencing pupils, dealing with difficult behaviour, defining and agreeing outcomes, use of metaphor and using a variety of techniques to ensure engagement and commitment.
more...
From Making the Link
Leading a Winning Team
Making the link are offering clients selected opportunities to develop Leadership and Management teams, with up to 1000 funding from the Leadership and Management Advisory Service. Now is the time to invest with confidence in team development solutions that take business performance to a higher level.
MTL work with clients to deliver exceptional business results, using a combination of
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From TFS Training Consultants Limited
Introduction to Management



This one day course is suitable for all managers wishing to learn and develop their management technique.
Using interactive and thought provoking exercises designed to improve management styles and techniques, this course will cover:
The managers role
Time Management techniques
Motivation
Aspects of communication including feedback
Delegation
more...
From Skills Matter
Udi Dahan Advanced Distributed Systems Design with SOA
... in distributed systems and use loosely coupled messaging communication.
Throughout the course you will have access to lectures, simulation exercises and group discussions, where you will have the freedom of drawing on your own projects and discussing problems you face in your daily role, with other software professionals on the course.
You will find the course useful if you would like
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Gojko Adzics BDD for Developers
...Communication Gap" and "Specification by Example" Gojko Adzic, will be delivering a two-day hands-on BDD for Developers course, helping you gain the skills you need to apply the ideas and practices of BDD to solve real-world problems.
Through a combination of simulations and practical hands-on exercises, you will learn how to apply the ideas of feature injection and effect maps to derive the
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Jutta Ecksteins Agile Software Development in the Large
Jutta Eckstein is an independent coach, consultant and trainer from Braunschweig, Germany. Her know-how in agile processes is based on over ten years experience in developing object-oriented applications. She has helped many teams and organization
LEARN HOW TO:
a frequent delivery with several teams
a developing the highest business value for multiple customers
a efficient communication
more...
From Iridium HRD Consulting Limited
Communicating and Influencing with Integrity



This two day presentation skills training course/ workshop covers : understanding how different people communicate because they have different filters, building rapport, excellence in listening, handling conflict, assertiveness. It is delivered by Gill Graves author of Presenting Yourself With Impact. Effective presentation skills are key to success in today's business environment; whether it is
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From Skills Matter
Peter Lubbers' HTML5 WebSocket and Communication Workshop



...Communication
Expert: Peter Lubbers
Date: Aug 26 - 27, 2010
Where: Skills Matter, 116-120 Goswell Road, London EC1V 7DP
Cost: 876 if booked by 04-07-10
Use SM2135-623483-FJX in the Promo Code field in the online booking form
More Info or Book Online:
http://skillsmatter. com/ course/ ajax-ria/ peter-lubbers-html5-websocket-and-communication/ zx-995
Peter Lubbers of
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Advanced Distributed Systems Design with SOA - 5 days - UK


...technologies make it easier to comply with todaya s communications and security standards, but dona t auto-magically give you a robust and scalable system. Join Udi for a course packed with the wisdom of companies like SUN, Amazon and EBay.
Tried-and-true theories and fallacies will be shown, keeping you from making those same costly mistakes today. Communications patterns like
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From Benjamin Bonetti Ltd
Advanced NLP Sales Skills Course
...ing this course delegates will be taught advanced, proven communication skills enabling them to:
Learn the duties and the role of a successful sales manager
Learn how to set up and run effective and productive sales meetings
Learn how to earn and retain the trust and respect of their team
Learn how to put together a sales plan that achieves the required results
Increase the productivity
more...
NLP Presentation Skills
...
During this course delegates will be taught advanced communication skills that will enable them to:
Prepare with confidence for any presentation
Overcome their nerves
Learn how to make a memorable first impression
Learn how to build a rapport and get the audience on their side
Develop key presentation skills
Obtain the optimum results from visual aids
Ensure the presentation
more...
From Thoughtitude
NLP Practitioner Course - 23rd May 2011 (7 Days), The Holiday Inn, Gatwick, West Sussex

... understanding of both the Meta Model and Milton Model of communication and the ability to use metaphors to develop your communication further.
When and Where Is the Training?
The NLP Licensed Practitioner Course is being held from Saturday 30th October 2010 - Friday 5th November 2010 at The Holiday Inn, Gatwick Airport, West Sussex. RH6 0BA.
What is the Investment?
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NLP Licensed Master Practitioner Course - 9th July 2011, (9 Days)



You will have already successfully completed practitioner training in NLP and you want now to take your skills on to the next level.
In the Practitioner training we expect that you will have been taught the attitudes, principles and techniques of Neuro-linguistic programming to increase your personal effectiveness and to begin to develop those skills in others. So when you master being a
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From Who are you now?
Can you hear me



We are offering a series of 6 week courses - an introduction to listening skills and self awareness.
Are you listening to me?
Do I ever feel really listened to, heard, understood?
How well do I listen to others - to my friends, my partner, my children?
Can I listen to myself?
Do I know how I feel in different situations, as I meet different people?
Do I know what that might
more...
From Corporate Coach Group
Management Training





The programme is designed for managers who need a practical method to help them to become immediately more effective. The purpose of the training is to help managers interact with people in such a way as to improve productivity and create a good atmosphere. Team leaders will achieve additional skills that will help them to be more effective and confident. The training style is practical,
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Conflict Management Training





Some managers do not manage conflict very well. Instead, they sometimes mismanage conflict and make the situation worse. Conflict in a team is inevitable and could even be beneficial, but only if it is managed according to correct principles. On this course, you will learn exactly how to handle conflict situations and difficult people.
The purpose of the training is to help managers interact
more...
Communication Skills Training






...communication is a vital skill to everyone in business. Poor communication costs time, money and effort.
This Communication Skills Training Course will provide you with essential skills to communicate more effectively.
Clear and confident communication will make your team function more effectively. Learn how to be more accurate and persuasive. Explain your ideas with greater clarity.
more...
From LGA Training Ltd
CACHE Level 2 Certificate in Supporting Teaching and Learning in Schools






...of a Teaching Assistant
Core Unit 2 Effective Communication Within a Safe School Environment
How you will be assessed on the course
You will be assessed on each of the two units for these qualifications, in unit 1 you will need to complete an assignment which will be set and marked by CACHE, for unit 2 you will need to complete an assignment which is set by CACHE and marked by
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From Ripley Training Limited
Making the Most of Meetings
Making the Most of Meetings - Ripley Training Ltd specialises in designing and delivering effective learning interventions including public/ in-house training programmes and professional consultancy. We offer learning solutions to optimise performance in small, medium or large businesses across Yorkshire.
What are the benefits?
This one-day workshop shows you how to:
When attending someone
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From The Office Training Company
The Excellence Workshops
The Office Training Company is excited to announce a new series of Professional Excellence Workshops. These exclusive 2-day events are designed to bring up-to-date techniques and strategies to business professionals across the South-East.
This is not your average training course and won't be suitable for everyone - as a career-focused professional wanting to expand and grow your capabilities,
more...
Communicating With Confidence
Do you
- Ask powerful questions that get you the answers you need?
- Manage and resolve conflict effectively and positively?
- Know how to impact positively on other people s feelings?
- Get the best from those around you?
- Build rapport easily?
- Feel successful?
What would your life be like if you did?
Communicating effectively requires a balance of listening, questioning and responding
more...
From Verve Training
Effective Business Writing for Managers



A two to three day course, designed for middle managers and above, to develop the writing skills and tools they need to communicate clearly and effectively.
This course has a heavy emphasis on interactive teaching and much of the time during the course modules will be spent on practical writing exercises, which will be individually assessed throughout. Whatever type of document is being written
more...
How to Write Emails that get Results



A one day course teaching managers how to write clear and effective emails that get results.
As more and more commerce is conducted through the internet, emails play a greater role than ever before. Yet companies frequently overlook the importance of email, because it is seen as an informal style of communication. Informally it may be, but it is a legally enforceable document. So a poorly
more...
From Pearlcatchers Ltd
Crucial Conversation - personal effectivenss and communication skills



Learn how to maintain effective working relationships by
tackling those difficult conversations promptly and confidently
Every day, most people communicate easily with lots of people. But every so often we are faced with a difficult conversation where it is essential to get it right . This might be dealing with an under-performing employee, asking for a pay rise or resolving conflict
more...
Telling the Story - Advanced Presentation Skills


Hands up who dreads public speaking? Well you re not alone. The heart of any successful business person is the ability to communicate with ease and engage your audience but this is often easier said than done. Many managers have been on presentation skills training and know how to structure what they say / use visual aids, but few have learned how to make the best of the most powerful tool
more...
From CP Training Consortium
Creativity and Critical Thinking
The power of positive thinking and communication.
This programme leads its participants through the engaging experience of taping into their creativity; developing emerging ideas; evaluating the viability of these ideas through a process of critical thinking; linking in the synergistic potential of working with others and channelling the resulting strategies into reality.
more...
Effective Communication
If communication is not clear and accurate it is not successful.
This training course will boost the effective performance of your organisation.
more...
From Opt2xl Ltd
NLP Birmingham - Certified NLP Master Practitioner
Accelerated NLP Master Practitioner Certification Training
Join Mark and Nicky for the next step in your NLP journey, taking your development to a whole new level. This means that your use of NLP together with the associated techniques that you have already learnt, and the new techniques that you are going to learn, will become so much easier and more graceful. This is the latest amazing 5
more...
One Day Certificate in NLP Birmingham

...ractical exercises covered include:
What is NLP?
NLP Communication model
How to establish rapport
Personal empowerment
How your values and beliefs affect outcomes
How to set effective well formed goals
The Basis of Coaching, Time Line Therapya and Hypnosis
At the end of the course, to acknowledge the commitment that you have made in advancing your development, you are awarded
more...
From Pitman Training Hastings
Business IT Diploma with Marketing and PR


Designed for: Individuals who wish to gain essential office and computer skills in preparation for a career in Marketing and PR.
Objectives: To provide you with vital business skills to apply for your first Marketing or PR job with complete confidence.
The courses are based on audio led tuition which gives increased flexibility in terms of when you study. However unlike online courses by
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Business IT Diploma with Web Design


Designed for: Individuals who wish to gain competency in essential office and computer skills.
Objectives: To provide you with the vital business skills to enable you to produce business documents to meet the requirements of an organisation.
The courses are based on audio led tuition which gives increased flexibility in terms of when you study. However unlike online courses by studying at
more...
Executive PA Diploma


Designed for: Individuals who wish to gain comprehensive secretarial, business and computer skills in preparation for a career as a Personal Assistant at high-level management.
Objectives: To provide you with both excellent IT and business skills to support senior executives.
The courses are based on audio led tuition which gives increased flexibility in terms of when you study. However
more...
Receptionist Diploma



...urse advisor.
Core Courses
Computer Keyboard Skills
Communication at Work
Word
Outlook
Business Document Production
Core Seminars
Click on a seminar to find out more
Professional Receptionist
Elective courses
Keyboard Speed Development
Audio Transcription Level 1
Health & Safety Essentials
Goa Make a Difference!
Excel
Elective Seminars
Click on a seminar to
more...
Medical Secretarial Diploma



Diploma Overview
The Pitman Training Medical Secretary Diploma covers a comprehensive range of practical skills and information, essential for a secretary working in the medical profession. The course has short course approval from the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR)
a Choosing the Medical Secretarial Diploma was the bravest and
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Legal Secretarial Diploma



...iminal Law to name but a few. All must have excellent IT, communication and time management skills and be able to immediately make a contribution to the organisation.
Legal Secretaries can progress to senior PAs office managers in larger firms and with further training may become a legal executive, paralegal or licensed conveyancer.
Learning legal secretarial skills is easy with Pitman
more...
Business IT Diploma



...the most common programs in Microsoft Office; to business communication techniques.
Learning these business IT skills is easy with Pitman Training. Our tried and trusted methods are the best available. You will work at your own pace in our comfortable premises, helped by experienced tutors as required. You choose your own hours and keep the reference materials when the course is over.
On
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From Opt2xl Ltd
One day Certificate in NLP Coventry

...ractical exercises covered include:
What is NLP?
NLP Communication model
How to establish rapport
Personal empowerment
How your values and beliefs affect outcomes
How to set effective well formed goals
The Basis of Coaching, Time Line Therapya and Hypnosis
At the end of the course, to acknowledge the commitment that you have made in advancing your development, you are awarded
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From Testing Solutions Group
Introduction to Agile Testing
This course is an introduction to Agile Development from a testing perspective. It explains the principles of Agile development using a risk-based approach to demonstrate the benefits. It compares Agile with more traditional approaches to highlight the key differences. It explains how a life-cycle approach to testing can be applied. Agile development depends on good skills and communication
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From Professional Automation Support Services Ltd
Siemens S5 Advanced


S5 Programming
Programming in STL, LAD & CSF using the basic instruction set
Programming in STL using the supplementary instruction set
Use of a formal operandsa
Use of system commands
Indirect addressing using the a Doa instruction
Structured programming using organisation blocks, program blocks, function blocks and sequence blocks
Using DXO and DBI
Using Start up organisation
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From Dunstan Thomas ALM
UML Essentials
...g UML diagrams as well as learning to use UML to maximize communication.
Our consultant will walk you through the process of building diagrams with UML, starting with samples that you build and moving into modelling your specific domain.
While the UML Essentials training course is not process-specific, it includes examples of how the UML diagrams are used with different processes. The
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UML with Enterprise Architect for Beginners
Course Overview
This course is designed to be an introduction to Enterprise Architect (EA); it is aimed at people who want to quickly gain a proficiency in the use of UML and Enterprise Architect and who have no prior experience in either. It is broad in its coverage and attempts to teach most of the important aspects of the language and application, its structure and features.
What will I
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From London Language Centre
Evening and Weekend English Conversation and Pronunciation
This is suitable for people who want to improve English conversation, speaking and pronunciation. It is suitable for people with an intermediate understanding of English grammar and vocabulary.
This class involves speaking and conversation. This course teaches you English pronunciation and how to improve your spoken English so that people will understand you. You will have the opportunity to
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Intensive English
This course is suitable for anyone interested in learning all areas of the English language. During this course you will have the opportunity to develop your reading, writing, listening and speaking ability. This intensive course also gives you a daily conversation and pronunciation class. The combination of general English skills as well as conversation practice is a fantastic way of learning the
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General English
This course is suitable for anyone interested in learning all areas of the English language. During this course you will have the opportunity to develop your reading, writing, listening and speaking ability.
We have small classes on average 5-7 students, this is great for giving students the attention they need to learn quickly and efficiently.
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English Conversation and Pronuncation
This is suitable for people who want to improve English conversation, speaking and pronunciation. It is suitable for people with an intermediate understanding of English grammar and vocabulary.
This class involves speaking and conversation. This course teaches you English pronunciation and how to improve your spoken English so that people will understand you. You will have the opportunity to
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From Professional Automation Support Services Ltd
Siemens S7 Advanced PLC course
S7 Programming
Writing modifying and testing programs in LAD, STL and FBD
Writing and using FC blocks with declarations using blocks headers and entering temporary variables
Advanced programming STL
Writing and using function blocks
Practical exercises using a Instancea data blocks
Creating and using Global data blocks
Creating and using arrays and structures
Creating and using UDTa
more...
From Fire Dragon Coaching Limited
Certified NLP & Time Line Therapy (TM) Training - Maldives - 29th April-6th May 2012





This 8-Day Intensive Certified Combined NLP & Time Line Therapya training is suitable for anyone looking to dramatically improve their personal and business skills.
Whether you're in management, leadership, sales, education & training, or whether you're looking for rapid personal development - this course is for you. If you want to sell more, negotiate better, learn new skills to motivate a
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Combined NLP Certified Practitioner Training 2nd-8th October 2011, Cairo Egypt

Whether you're in management, leadership, sales, education & training, or whether you're looking for rapid personal development - this course is for you. If you want to sell more, negotiate better, learn new skills to motivate a team, fast-track in your career or improve your communication and presentation skills or just improve your relationships - you'll learn all this and more in 7 Days.
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From ALS Training
Comprehensive Food Safety Courses for both Accredited and Non-accredited Qualifications
...nd retained. Intersectional tests are set and one on one communication with an accredited Tutor is included.
Benefits of this course include: -
Convenient training arrangements: The candidate can undertake the course in their own time at their own pace.
For employers, there is no need to release staff for whole days training and no need to provide extra cover.
This course can
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From TBC Training
Licensed Practitioner of Neuro - Linguistic ProgrammingTM



...ef Change
Emotional State Control
Verbal and Non-verbal Communication
Goal setting
Presentation / Voice coaching
On successful completion of the course you will recieve a personally signed (in ink) certificate from Dr Richard Bandler, the co founder of NLP. You will become a full member of the Society of NLP (The bench mark of NLP) and receive a comprehensive NLP Practitioner Manual. You
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From Cornwall Partnership NHS Foundation Trust
Inter-personal Skills


Description:
This 1 day programme offers an overview of barriers to listening, giving and receiving feedback, assertiveness skills, negotiation and attitudes and values and gives delegates the opportunity to practice some of these skills
Learning Objectives:
a Identify their own listening barriers and how these can be addressed
a List the principles of effective feedback and rationale
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Eldercare - Physical Interventions


...both theory/ knowledge and practical skills which include communication skills, attitude, practical skills, safe practice and teamwork. There is a written test on the last day along with assessments using scenarios. This is a physical course and therefore you will receive preparation information before you attend the session.
Learning Objectives:
a Interpret the definition of work related
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From Waywood Training
Key Presentation Skills Training
Learn how to use your unique qualities to make interesting, engaging, memorable presentations; whatever the occasion; whatever the audience.
Avoid sleepless nights. Relax because you're prepared, equipped and confident.
You'll learn how to use a toolbox of skills and awareness that enhance your current strengths and how pre-talk nerves can actually help you to give better presentations,
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From TBC Training
Presentation Skills
...able to apply your learning in many situations, improving communication ability, effectiveness in understanding and raised self confidence, useful in everyday life as well as in the boardroom.
You will receive voice coaching to enhance your delivery and show you how to become that confident speaker, Neuro Linguistic Programming (NLP) techniques to increase focus, enhance memory and self
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Leadership and Management Training
...ur that leads to leadership success.
Better Personnel Communication
The NLP techniques that are learned on the course help you understand more deeply about communication . You will learn how to communicate effectively and be more effective. We will give you voice coaching, confidence techniques and many more techniques that you will be able to employ with immediate effect. TBC Training
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From Aspect Training
AJAX and JavaScript
...aScript and XML is a synergy of multiple technologies and communication with the server without a page refresh, enabling a rich and responsive web-based client, a 2. 0 web application. AJAX Training course covers AJAX related technologies including JavaScript, DOM, CSS, XML etc., focusing on Object Oriented JavaScript and the main AJAX object: XMLHttpRequest.
Aspect Traininga s AJAX and
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XML Introduction Intermediate
...mming languages. XML is a modern effort employed to allow communication between all these different systems.
Aspect Traininga s XML Introduction/ Intermediate training class provides a comprehensive introduction to Extensible Mark-up Language (XML). XML is a new technology and is a powerful language used to encapsulate data into XML files. XML is particularly useful for integrating and
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Microsoft Word Intermediate
...is a whole lot more than a simple word processor. It is a communication tool that allows you to share information in attractive and presentable formats. You can create comments and revisions in the proofing stage of document creation and control your documents' distribution and access rights. Word also contains many tools for creating attractive documents that integrate not only text data but
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Microsoft Word Advanced
...is a whole lot more than a simple word processor. It is a communication tool that allows you to share information in attractive and presentable formats. You know how to use Microsoft Office Word to create and format typical business documents. Now, you may need to work on more complex documents. Aspecta s Microsoft Word Advanced Course offers the power user many enhanced features and
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From Peaceful Living
Reiki Mentorship




This is a 6 month programme currently for those attuned to Reiki 2 or above designed to help you to develop your skills and confidence with Reiki so that you can set up your own business. It includes a Reiki with Crystals workshop, Reiki meditation, communication skills, Business skills and practical experience of working with 2 case studies with your mentor.
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From Psysoft Ltd
BarOn EQ-i

The Emotional Quotient Inventory (EQ-i ®) is the first scientifically validated and most widely used Emotional Intelligence assessment in the world. Based on more than 20 years of research worldwide, the EQ-i ® examines an individuala s social and emotional strengths and weaknesses. It is an excellent tool to help an individual become more self-aware to improve their relationships
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From MAP Knowledge Limited
ILM LEVEL 5 AWARD IN MANAGEMENT
THE ILM LEVEL 5 AWARD IN MANAGEMENT IS SPECIALLY DESIGNED TO GIVE PRACTISING OR ASPIRING MIDDLE MANAGERS A SOLID FOUNDATION IN THEIR FORMAL DEVELOPMENT IN THIS ROLE. THE AWARD IS A CONCISE QUALIFICATION DESIGNED TO DEVELOP BASIC MIDDLE MANAGEMENT SKILLS AND KNOWLEDGE. THE MANDATORY UNIT EXAMINES ORGANISATIONAL STRUCTURE AND FUNCTION, THE ROLES AND RESPONSIBILITIES OF MIDDLE MANAGERS AND THE EFFECT
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From Get Set 4 Success
NLP Practitioner




HOW WE CAN HELP YOU PROSPER NOW!
All certifications are approved by the American Board of Neuro-Linguistic Programming (ABNLP)
If you are interested in any of the following:
Understanding how to really communiacte with yourself and others
Getting rid of unwanted baggage built over the years
Regaining total control of your life
Understanding how the mind works so that you can elegantly
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From Brenell Training Consultants
Management Development Training Courses


...rk through and improve:
* Business coaching
* Communication skills
* Delegation
* Feedback
* Motivation and team-building
* Organisation and planning
* Problem solving
* Time management
All our training is designed to maximise your investment in both your people and business and can be delivered in small bite-size chunks to minimise disruption to
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From Simon Smith Coaching
Sales from a Buyers Perspective
This sales training is an interactive and experiential workshop that uncovers the buyera s perspective of the sales process.
Complete with workbook, delegates will leave the training inspired and ready for action to increase sales and confidently communicate with buyers with a full understanding of how they are thinking.
Designed around your specific needs "Selling from a Buyers
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From Dita Consulting
Moving Handling Course
Our care training delivery team, who are local to you and from care management or care service backgrounds, with their own care qualifications, understand your needs and just how challenging managing a care home or a care service can be.
Your care training will be tailored to meet your needs and our flexible approach to both NVQs in care, care management training and your mandatory care
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Mental Health and Learning Disabilities
... risk assessment and security in the workplace, effective communication and food hygiene.
About Care Work
You will learn about:
a the range of care needs of major client groups
a the types of services that exist to meet client group needs and how they are organized.
a the ways people can obtain care services and the barriers that can prevent people from gaining access to
more...
Care Mental Health Support Training
... risk assessment and security in the workplace, effective communication and food hygiene.
About Care Work
You will learn about:
a the range of care needs of major client groups
a the types of services that exist to meet client group needs and how they are organized.
a the ways people can obtain care services and the barriers that can prevent people from gaining access to
more...
From Aspire Leadership
Personal Branding Leadership Training



Leadership styles reflect the unique personal brands of individual people. This creative, engaging, and interactive two day course helps you design and communicate your personal value proposition - your authentic personal brand. Participants will recognise their assets and leadership style, understand the features and benefits of themselves as a product, learn how to influence and communicate in
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From BeginningwithA
ADI-R Administration and Coding

The Autism Diagnostic Interview-Revised (ADI-R) is a detailed parent interview covering early developmental history together with current and early behavioural presentation. The interview covers each area of the autism triad: communication, reciprocal social interaction and repetitive/ stereotyped behaviour. On completion of this 3-day course together with associated pre and post course
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From Spearhead Training Group Ltd
Business Writing Training
...communication is vital to the success of all organisations, large and small. Yet billions of pounds are lost each year because of poor quality writing. This one day course is the ideal way to brush up your written communication skills. The course focuses on the key principles of effective written business communication and provides positive guidelines for writing business letters, e-mail,
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Introduction to Marketing



This is the definitive programme for those who want a full understanding of the marketing function. All aspects of marketing are covered in an exciting and interactive way with tutor
led sessions, practical exercises and challenging case studies. This course is the first choice for those who perform, or who are about to perform, a marketing role and who may not have
had any formal training.
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Management Skills



This course has been developed for managers who have some experience of managing but have received no formal management training, or who are looking for a refresher programme. It is the ideal follow-on course to our Introduction to Management programme. Through a series of discussions, exercises and case
studies, this action packed two days presents a review of modern management techniques to
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From Lady Indigo Ltd
How to find your Perfect Man in 3 months
...our first date won't be the last one
How to develop your communication skills
How to increase your appeal (makeup, hairstyling and image styling)
How to build a successful relationship and get anything you want from a man
This seminar is very inspirational with lots of practical advice that you can put to use right away! In a matter of only few months you can transform your love life
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The secrets of Body language
...tion of their posture, gestures and movements. 40% of our communication is through our body language.
Understanding body language can provide insights to what people really think and feel- the truth beyond the spoken words. People are often too polite or afraid they would hurt others, to say what they really think. Body language can give you the keys to unlocking the true meaning behind the
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From The Training Experts Ltd
Self Management
Delegates will analyse how they are using their time and the methods they use when working towards achieving goals. They will determine what their objectives should be, what success looks like and what they need to put in place to achieve this. They will learn how to be more resilient to pressure and set backs, and how to use this learning with others who work with them.
Target Group
An
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Effective Telephone Techniques
This interactive one day course will ensure that your staff always project the correct image to your potential customers and clients, ensuring your company stands out from the crowd. It is written with both the customer and the organisation in mind and focuses on maximising service and customer care.
Target group
This course is aimed at any personnel who use the telephone as a means of
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Body Language
...receiving a out of awarenessa .
Reminding us that communication goes on at every level, whether we speak or not and to ensure that we have total congruity when relating to others.
Included in this is an appreciation of some likely interpretations of those messages using models such as Transaction Analysis.
Target Group
This course is aimed at any level of personnel who wish to
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Counselling Skills
This is a one day workshop aimed at learning and applying basic counselling skills to workplace issues and solutions. It is particularly relevant to those organisations and individuals where difficult situations need addressing or conflict is a significant or ongoing factor.
Target Group
This course is aimed at team leaders and senior management who have the responsibility of dealing with
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Dealing with Difficult People
Developing your understanding of behavioural types is the first step in formulating a way of dealing confidently with difficult people and situations.
Target Group
This course is aimed at managers, senior staff or any personnel who wish to deal with difficult situations assertively.
Objectives
By the end of the course, delegates will be able to:
Analyse their behaviour and that of
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Anger Management
This is a stand alone two day workshop giving participants the basic tools of anger management. In this model participants work together in a safe, supportive environment and the emphasis is on the experiential aspect of being part of a group. This workshop will help participants to develop a greater understanding of their anger and to learn and practise effective anger control techniques.
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Achieving Excellence in Customer Service
This one day course aims to help delegates to explore the concept of excellent customer service and how that differs from acceptable or poor service. It is an intense, powerful and interactive course designed to encourage delegates to question their own behaviours and to consider how they can change for the better.
Target Group
This course is aimed at any level of personnel who come into
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Email Etiquette
...addresses the fact that emails are an essential form of
communication within any business. The course covers general principles,
techniques and structure of writing, as well helping delegates to understand
the importance of managing their email.
Target Group
This course is aimed at any personnel who use email on a regular basis within
their job role.
Objectives
By the end
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Improving Professional Skills Program
This modular program provides practical guidance to develop professional skills for a range of workplace situations. Delegates will gain the tools and techniques to make requests assertively, successfully interact with others, lead and participate effectively in meetings, and manage stress within the workplace.
Target Group
This program is aimed at all levels of management within any business
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Operation Management Program
This modular program focuses on equipping delegates with a range of techniques and strategies, crucial to the Operation management role. It is highly participative; combining theory based learning with supportive practical exercises.
It will provide Ops Managers with the skills necessary to enhance working relationships, deal confidently with difficult people and situations, learn assertive
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Lone Outreach Worker Development Program
This intensive modular program focuses on equipping the attendee with the key skills, techniques and strategies, crucial to the role of a lone worker. It aims to provide the support and knowledge to develop a vital understanding of the limitations and challenges lone workers often face, and how to deal with these confidently and professionally.
Target Group
This program is designed for lone &
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Managing Effective Meetings
Meetings can be enormously resourceful events or they can be a drain on time, energy and motivation. This one day course enables delegates to learn the skills, techniques and strategies to plan, lead and participate effectively in meetings of all kinds: from impromptu, on the spot discussions between colleagues, to formal presentations and meetings with external suppliers or clients.
Target
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Influencing People
... communicating with other people. It explores the effect communication styles and interpersonal skills have on the ability to persuade others, and will help the delegate develop powerful techniques to put across ideas in a dynamic winning way.
Target Group
This course is aimed at Managers and senior staff, who would like to be more influential, to make more of an impact on people and get
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Challenging Poor Performance
Managers and team leaders have a key role to play in organisations a particularly getting the best out of their team. Sometimes a manager may face situations where they need to improve performance either of the whole team or individuals.
This course outlines how managers can improve performance in an effective way without having a negative or adverse impact.
Target Group
This course is
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Effective Appraisals
Appraisals are a vital to the successful running of any organisation. When conducted successfully, the appraisal process can motivate staff, decrease staff turnover and improve results.
This one day course focuses on equipping delegates with an understanding of the processes of preparation, appraisal, feedback and monitoring. It provides support to develop the crucial skills, techniques and
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Advanced Communication Skills
...communication is fundamental in all aspects of your working life. Breakdowns in communication affect customersa satisfaction, working relations within the team and with work colleagues and result in a lower rate of productivity.
Target Group
This course is aimed at anyone with a good grasp of fundamental communication skills, who wish to develop these to an advanced level.
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From Dita Consulting
Mandotary Course Training
Mandatory Training Courses:
Health & Safety
Fire Awareness
Moving & Handling
Food Hygiene
Infection Control
Basic First Aid
Communication Record Keeping
Medication Awareness
Protection of Vulnerable Adults (POVA)
more...
Programs in Care Support Work
Training Section
Dita Health & Social Care Consultancy Ltd provide training in Health & Social care, care management training and mandatory care training to the managers of care homes and care services throughout the UK.
We presently offers the following training programme:
Mental Health Support
Care Support
Mandatory Training Courses:
Health & Safety
Fire Awareness
Moving &
more...
From Human Xpression - Fast Track NLP & Hypnosis Training
Secrets of Success



...www.humanxpression.co.uk
Discover your exciting advanced communication skills as you learn about this amazing subject. These are essential skills for improving sales, managing people and developing a winning attitude yourself.
In this experiential seminar you will discover enjoyable ways of changing yourself, and learn powerful skills for developing your personal and professional
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NLP Practitioner - Fast Track


...w life skills including leadership and management skills, communication, health care, & personal development:
Set goals in a way that ensures people achieve them
Enable your clients to set personal states of excellence
Use powerful language patterns to empower yourself and others
Enhance your personal effectiveness
more...
From MindSafety Limited
ISCA Safety Coach Training




This 2-day, interactive workshop trains operatives within the organisation how to present training workshops, with presenter and delivery techniques, communication methods and much more.
Delegates are shown how to use resources such as DVD's to reinforce the messages.
Includes the use of manuals, work booklets, reflective journals and campaign models to support inductions and effective cultural
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From Matt Caulfield Training and Consultancy
Licenced NLP Practitioner Training SNLP - Birmingham
... than letting your emotions control you
a Improve your communication and relationships with others
a Create instant motivation
a Become supremely self competent and self confident
a Discover your true potential and become the person you truly want to be
a Help other people achieve the same results
a Much, much more
BRAND NEW FOR 2012: Course materials are now preloaded on
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Licenced NLP Practitioner Training SNLP - Cardiff
... than letting your emotions control you
a Improve your communication and relationships with others
a Create instant motivation
a Become supremely self competent and self confident
a Discover your true potential and become the person you truly want to be
a Help other people achieve the same results
a Much, much more
BRAND NEW FOR 2012: Course materials are now preloaded on
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From DSM Assessment & Training
EMOTIONAL INTELLIGENCE - MANAGING YOUR EMOTIONS
Course Aims:
Discover and explore the role your emotions play in your perception of the world, personally and at work. Emotional Intelligence Training will help you realise that far from hindering you, your emotions can help you a if you listen, understand and master them. By improving your emotional potential, you considerably reduce your stress and improve your ability to listen, adapt and
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From GET LICENSED - UK's Largest SIA Licence Training Provider
SIA Licence Door Supervisor Training




...mergencies
LO6: Understand the principles of effective communication and customer care in the private security industry
Unit 2 Working as a Door Supervisor
Guided Learning Hours: 10
Learning Outcomes
LO1: Understand the behaviour appropriate for individual door supervisors, as defined by the Security Industry Authority? s (SIA) Standards of Behaviour
LO2: Understand the
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From Sold Out Trainers
golden for sales
Duration: 2 Day course
Facilitators: 1
Role-play Actors: 2
Golden is a short, self-report questionnaire used to measure and describe preferences for how sales representatives like to get information, make decisions and orient their lives.
Administered worldwide by organizations and schools, the Golden Personality Type Profilera is the most modern and comprehensive personality type
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From QED Training
Equality and Diversity Portfolio of Courses




...ty Laws and Diversity Issues(including a look at cultural communication)
This one day training workshop is designed to raise awareness and understanding of Equality and Diversity amongst people working in the public, private, voluntary and not for profit sectors. It aims to highlight rights and responsibilities of everyone within a company or organisation from a governance, management, staff
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From Easy Stages School of Speech
Private Tuition in Voice Awareness and Elocution


A course of private lessons at my home in Upper Beeding. Primarily for anyone who wishes to improve their spoken English and vocal delivery and learn about the care of the voice. Especially useful for professional or vocational voice users, eg: teachers, lecturers, auctioneers, call centre staff, PE or swimming instructors, etc. Weekly lessons, which may be of either half-hour or one hour in
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Speech and Drama Classes for Children in Upper Beeding West Sussex



For children 8-16
(classes for older age groups will be started if enough interest)
UPPER BEEDING VILLAGE HALL
SATURDAY MORNINGS FROM 10 TILL 12 (term time only)
BEGINNING 7TH MAY
40 per term
(may be paid by the half term in two instalments of 20)
Children can come just for fun if they wish, but if interested they will be encouraged to enter for the graded Speech and Drama
more...
Private Tuition for Public Speaking and Presentation Skills


Private lessons at my home in Upper Beeding, West Sussex, for anyone who wishes to learn or improve their public speaking skills. Weekly lessons of either half-hour or one hour in duration, which can be taken as half terms of five lessons or full terms of ten lessons (term time only).
It is possible, if desired, to work towards a LAMDA certificate in Public Speaking.
more...
From BSC (Business Skills Coaching) Ltd
Influencing
Key skill development that enables you to shape how other people think, feel and behave.
more...
Media Public Speaking
Exploring, practising and honing the skills to manage your public communications.
more...
Leadership Development
Shaping the thinking, behaviour and communication of business leaders.
more...
From The Bridge Media Training Limited
Apple Xsan 2 Administration
If you need to know how to implement and administer Xsan 2, Apple's enterprise file system designed for storage area networks (SAN) then this is the course for you.
Upon completion you will be able to take advantage of Xsan 2's built-in flexibility and create shared volumes on your SAN compatible with third-party products, maximizing the return on your storage investment. Use the skills, tools,
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RED Camera Worklfow for Film
This 5 day in-depth RED technology course covers all you need to know to incorporate RED into your workflow, including building a well equipped RED system, the importance of good communication with production and the DIT deliverables (SD, HD, 2K, 4K, web, file, tape), Workflow planning, Project and Data Organization, Footage analysis and feedback, Colour Management, Data Processing, Editing,
more...
Filming and Post production workflow on RED for the TV industry
This 4 day in-depth RED technology course covers all aspects of setting up and filming on a Red camera as well as an in depth look at the post production workflow and use of the Red file formats. The course also covers communication with production staff, deliverables, workflow planning and project and data organisation. The course will also compare working with the RED verses working with 35mm
more...
From Eureka Financial Ltd
Post-Acquisition Integration Strategies


21-22 October 2010 London, UK
This focused two day training looks at running successful and controlled post-acquisition integration programmes which maximise synergies and minimise risk.
Taught by internationally renowned expert in business integration the course gives the delegates sound grounding in approaches and techniques used by some of the world's best companies to deliver value from
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From Team Training Services
SIA Retail Guarding
To work within the retail security industry, an individual must have undergone a structured programme of training as specified by the Security Industry Authority (SIA).
Retail Security Officer
The course is aimed at anyone who wishes to work as a Security Officer within the retail security area, such as shopping centres, malls or retail parks.
more...
SIA Static and Patrol Guarding
To work within the retail security industry, an individual must have undergone a structured programme of training as specified by the Security Industry Authority (SIA).
Static Guarding
This nationally accredited course is aimed at anyone who wishes to work as a Security Officer within the Retail Guarding, Static Guarding & Patrol Guarding security areas.
more...
SIA Security Door Supervision
To work within the security industry, an individual must have undergone a structured programme of training as specified by the Security Industry Authority (SIA).
Security Door Supervisor
Team Contracts Services will ensure that training is designed and delivered to suit the needs of your staff, customers and your organisation, and to facilitate this, we deliver the nationally accredited
more...
IOSH Working Safely
...H Managing Safely
* IOSH Working Safely
* Maybo Communication & Conflict Management
* CIEH Principles of Manual Handling
* CIEH Principles of COSHH
* CIEH Intermediate Cert in Supervising Health & Safety
* CIEH Level 3 Award in Risk Assessment Principles and Practice
Security Operations Courses
* SIA Door Supervision
(including Conflict Management)
more...
From PROSEC Consultancy Limited
EDEXCEL Level 2 BTEC Award in Door Supervision

... 1 - Door Supervision
* Unit 2 - Conflict Management and Communication.
Key Areas
* The role of door supervisors
* Customer care
* Social skills
* Licensing law
* Health & safety at work
* First aid
* Fire safety
* Emergencies and emergency procedures
* Drugs
* Searches
* Refusing entry
* Eviction
* Use of force
* Offensive weapons
* Arrest
* Scene preservation
*
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From Priestley Training
COMMUNICATING & INFLUENCING FOR RESULTS



Course Overview/Aim
The course looks at how to communicate and influence others, and how effectively you are doing so. Delegates will gain a greater understanding of themselves but also others in order to be more effective as both a leader and a communicator.
more...
