Instructor Led Communication Training in Cornwall, uk

Inter-personal Skills Description: This 1 day programme offers an overview of barriers to listening, giving and receiving feedback, assertiveness skills, negotiation and attitudes and values and gives delegates the opportunity to practice some of these skills Learning Objectives: a Identify their own listening barriers and how these can be addressed a List the principles of effective feedback and rationale  more...

Eldercare - Physical Interventions ...both theory/ knowledge and practical skills which include communication skills, attitude, practical skills, safe practice and teamwork. There is a written test on the last day along with assessments using scenarios. This is a physical course and therefore you will receive preparation information before you attend the session. Learning Objectives: a Interpret the definition of work related  more...