Instructor Led Communication Training in California, USA

The Intention Experience ...ether as a recipe for empowerment, resulting in authentic communication and creative expression. Working with horses provides a fun, non-judgmental platform for self-discovery and self-empowerment. Participating in exercises with horses, you will gain self-awareness through presence, develop skills to clarify your intention and learn how to align your intention with your life experience.  more...

Accent Reduction Basics In today's globalized economy, English speakers from many different countries interact daily in the workplace. Cultural differences contribute to the strength and versatility of a company, but second language accent interference may cause frustration, embarrassment and reduced productivity. Although habitual speech patterns appear to be ingrained, they can in fact be successfully altered with  more...

Computer Office Specialist ... in Microsoft Office software with business practices and communication. The graduate from this course will be prepared for the unique demands of today's high-tech work environment. Students may also choose an elective which is offered to provide specialization in their chosen field. The Microsoft Office Suite includes the following programs: Microsoft Word Microsoft Excel Microsoft Access  more...

Support Professional The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.  more...

Support Specialist This 2-day course is for professionals with advanced experience and skills in support services. The course focuses on advanced problem resolution techniques, communicating with difficult customers, negotiating strategies, metrics, knowledge management, mentoring, project management and teamwork. Participants find that the course builds on previous support specific programs and prepares them for a  more...

Problem Solving and Troubleshooting Workshop ...ive technical problem resolution includes using excellent communication skills with customers at different knowledge levels while simultaneously making judgments about the information provided and asking key questions to gather the appropriate information. This can present a significant challenge to support professionals - especially in today's market where customer satisfaction is derived from  more...

IEEE WCET certification exam preparation course ...communications. Topics include: fundamental principles and concepts in RF, antennas, radio propagation; wireless access technologies (CDMA, OFDMA, cellular, WiFi, WiMAX, etc.); network and service architectures; network management and security; plus brief introductions to facilities infrastructure, and agreements, standards, policies and regulations. It is useful for engineers preparing for the  more...

TEAMprovising - Teamwork and Rapport thru the lessons of improvisation ...communication, and heighten comfort with one another -- all using the fun of improvisation! While entertaining, is actually geared to develop interpersonal communication skills such as: - accepting each othera ™s ideas - listening and reacting - sharing focus - taking reasonable risks - clear communication - building on others'  more...

Building Better Relationships through Effective Communication During this session attendees will learn how to develop the skills necessary to communicate with greater flexibility, confidence and impact. Identifying and dealing with the four styles of communication will be discussed, as well as the enhancement of speaking and listening skills, and how to select the most appropriate form of communication. Topics: a Communication principles a DiSC ®  more...

Business Analyst Training Starting December 1st at Canvas Infotech Inc (Bay Area, CA) ...mputer MS Office skills background coupled with excellent communication skills. Education: Bachelors/ Masters Degree (Any Major/ University) Experience level: Open Training Providers: Experienced Senior Project Manager and QA Manager. Training Location: Union City, CA [SILICON VALLEY; BAY AREA] (near Union City BART station) Training Results: Training that will guarantee a  more...

QA Training at CANVAS INFOTECH STARTING MID DECEMBER 08 ...nd Citizens welcome) with average or above average Communication skills and want to get into IT field with minimal effort. a H1 B Filing for eligible candidates / Green Card Processing through PERM a You are a Consultant with a valid H1B Visa & your employer is not giving you any support a You are a Candidate with valid working status & want to start their career with  more...

Motivational Interviewing Intensive Introductory Workshop ...wing (MI). MI is a client-centered, directive counseling/ communication style, developed by Drs. Bill Miller and Steve Rollnick, used to help people change behavior. It is the art of influencing people toward health by eliciting their own arguments for change rather than confronting, directing, or giving information. By the end of the two-day workshop, participants will have had enough  more...

145 Hour Security Protective Services Training ...Weapons of Mass Destruction, Observation & Documentation, Communication & its Significance, Liability & Legal Aspects, Public Relations, Firearms Training, First Aid / CPR, AED, Patrol Procedures, Chemical Agents, TASER ® / Electronic Defense, Baton / PR -24 Expandable, Bail Agent, Recovery Agent / Investigations, Loss Prevention / Investigations, Roles & Responsibility of School Security  more...

Becoming a Professional Housekeeper Career Development - Resume Building, Experience & Training, Employment Agreements, Job Acceptance, Working Protocol, Handling Issues on the Job, Lines of Communication, Professional Behavior, Termination Procedures You will learn how to being a career in the private service industry whether you want to be a day cleaner to an Executive Housekeeper.  more...

Effective Leadership Development Good managers get results through people. The programa ™s unique methods are designed to develop manager's ability to get results through others while helping them increase productivity and reduce operating costs. Our program is customized to the unique needs of each organization. We use outstanding text material as a foundation for knowledge and discussion. Knowledge is foundational for  more...

Troubleshooting in Final Cut Pro ... output issues including dropped frames, timecode breaks, communication errors, inaccurate timecode on capture or layoff. Display and monitoring issues. Effects problems like flickering title rolls, flickering freeze frames, incorrectly displayed graphics and more. Other interlace issues like field dominance set incorrectly. Issues with QuickTime exports. Problem-solving Final Cut  more...

Interpersonal Conflict A Positive Opportunity for Change and Improved Relationships Many people experience interpersonal conflict as a negative dynamic. Yet conflicts are defined as situations where individuals have competing or opposing needs and interests. In varying degrees, each of us experiences situations of conflict throughout the day. It is not conflict that produces a negative experience, but rather the behaviors that we use to resolve conflict. In the United States  more...

Collections Negotiation Skills Learn techniques to improve customer relationships, maximize cash flow and reduce DSO  more...

Java J2EE Training and Placement ...Candidates with core Java Knowledge/ experience a Good communication skills a Good interpersonal skills. a Talented and enthusiastic candidates who want to grow and make career with the Company. Our Highlights for Training and Placements a Individual attention and mentoring a High End Lab with all softwarea ™s preinstalled a All required training material  more...

Training for the Newly Appointed Sales Manager Youa ™re starting your sales management job with fewer human and financial resources at your disposal. Ita ™s time to work smarter. Youa ™re a new sales manager, taking over a sales team with both rookies and pros. You also have an open territory that needs to be filled as quickly as possible. Where do you start? How do you gain the respect of your team? How can you maximize the  more...

Becoming a Great Manager When professionals are given new leadership responsibility, their success depends on how quickly they learn people-oriented management skills to complement their expert knowledge. In this two day seminar, you gain the key skills, best practices and behaviors of effective managersa leadership, delegation, motivation, empowerment, communication and visiona as well as powerful techniques for  more...

Data Communication Series A series of applied classes to prepare a technician (telephone, Cable, Satellite and power techs) in the digital age. Concentrated in prep for other certificates as Cisco and the FCC licenses. See our website for more information. www. aptc. edu  more...

Managing Conflict in the Workplace ...dling confrontations with customers or clients Effective Communication: Your Key to Minimizing Conflict and Resolving Disagreements a The 3 Ca ™s of conflict communication a Essential communication skills for resolving disagreements a Conflict-escalating words that you should never use during confrontation a End mixed messages with clear communication a Assertive responses  more...

Your Role as Manager Supervisor The importance of your position This program is one of our specialties and most popular program. The main complaint we receive from upper management is that their supervisors haven't been properly trained in how to be a leader. They've been moved up through the ranks and make it up as they go. This course is designed to give them the skills they need to improve your companies productivity. a. 5 Steps to making the transition  more...

Leadership Skills Training ...artnership a Motivate others by establishing trust and communication a Create alignment in both organizational and personal goals a Learn new skills and recognize that leadership is a learning process a Take ownership, accountability, and set goals to achieve maximum performance Great leaders find ways to connect with their people and help them fulfill their potential. Our  more...

Cross Cultural Communication Skills ...Communication Skills Training By The Koenig Group Working, meeting, dealing, entertaining, negotiating and corresponding with colleagues or clients from different cultures can be a minefield. In the international and multi-cultural business community, there is ample opportunity for misunderstandings and poor communication. Both will have negative effects on people and businesses.  more...

Marketing Skills ... buying structure through the Internet a Promotion and communication as an integrated process a Understanding the unrealized potential when marketing is disconnected from business strategy. a Help marketers close the gap between current and potential performance by tying marketing strategy to key business objectives. a Learn how to improve marketing effectiveness by clarifying  more...

Dale Carnegie Course Effective Communications Human Relations ...rtionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates. This course will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator,  more...

Interactivity Communication Learn how to communicate and interact more effectively to ensure success on the job.  more...

Evolutionary Leadership for Sustainability The purpose and unique offer of this leadership development program is to expand the understanding of leadership by placing it in an all-encompassing context of global interconnectedness and long-term viability of humans in partnership with Earth. It focuses on the development of core competencies that comprise the mind-set, skill-set and heart-set of the evolutionary leaders.  more...

Effective Writing in American English Live from your desktop Weekly class sessions are specifically designed for non-native writers of American English. Participants will learn to: Write more clearly and concisely in English: Quickly apply new skills to communication at work: Communicate more effectively in e-mail. Interactive online learning program provided for personal practice; content  more...

Issues Communication ...COMMUNICATION prepares executives to speak - often under pressure - to a variety of audiences on a variety of issues. We use the most current techniques to facilitate memory. This enables a person to commit to memory a wide range of issues (financial, regulatory, operational, social) and the appropriate  more...

Sales Training Selling is complicated, whether it is on the telephone or in-person. The difficulties in normal communication are dramatically multiplied in a selling situation. In sales there are very real pressures cognitive, physiological and psychological pressures. These are natural and occur in everyone  more...

Communication That Get Results This workshop gives participants practical tools they need to be better communicators. Participants find out how they communicate by taking a communication assessment that helps them to learn how people see their communication style (positively and negatively). The workshop emphasizes skill building by using case studies, real-life examples and practice. Participants develop action plans at the  more...

Six Thinking Hats Six Thinking Hats is a proven process that reduces meeting times, resolves conflicts, enhances communication, increases meeting output, boosts creativity, and helps individuals and groups solve problems and make sound decisions. It is the foremost thinking and conflict resolution tool in the world.  more...

Presentation and Influence ...fining the basics of impactful and powerfully influential communication. My carefully structured, highly interactive programs deeply instill effective core behaviors and provide immediate opportunities for application and practice. I produce dynamic changes, fast, with the use of acting technique - "body-centered"- wholisitic practices applied to standard business formats. Using  more...

Pinpointing Facts ...and meaning what you say" When you think about it, clear communication is critical to the success of managers and employee alike. There is not a single management activity that is effective unless the manager clearly communicates. Can you imagine a manager trying to teach or delegate a task if he/she is not clear? What happens when a manager gives corrective feedback that isn't objective or  more...

Establishing Expectations ...ct in many different areas such as productivity, quality, communication, teamwork, etc. Creating meaningful expectations, however, can be a challenging job for a manager and, therefore, is often overlooked. Establishing Expectations provides a road map for both managers and employees to follow for creating expectations that accurately match specific jobs and that also encourage an employee s  more...

Active Listening ...on top of department performance, effective managers keep communication lines open. They are aware of the problems caused by not listening to their employees. They know that by not listening they are not able to stay abreast of what is going on in their work area. They understand the ultimate result of low morale and its affect on performance. When we think of listening, we often think of it  more...

Assertiveness Skills ... "An issue of rights - yours and others" When we examine communication styles, we find that people prefer working with managers who are assertive rather than passive or aggressive. When managers use assertive behaviors on the job, they promote respect and confidence not only in themselves, but also with others in the organization. Assertiveness Skills is designed to provide a clear  more...

Correcting/Counseling Performance Problems Correcting/Counseling Performance Problems "Leading Improvement" Many managers have been known to ignore employee performance and behavior problems. When this happens, managers pay the price in lowered employee morale, inconsistent levels of performance and ultimately poor results. Counseling poor performance or dealing with other disciplinary problems involves several skills: objective problem  more...