Instructor Led Communication Training in Massachusetts, USA

Difficult Conversations - Communicating for Results ...* Better working relationships * Fewer communication problems * Improved decision-making * Better substantive results A recent Vantage workshop participant reported that, as a direct result of using the tools from Communicating for Results, he was able to overcome resistance to change that had stalled deployment of a time and money-saving CRM  more...

Essential Facilitation The Essential Facilitation workshop is a three-day, highly experiential workshop that provides a solid foundation of facilitation theory and practice. During the workshop participants will learn to: * Keep discussions on track. * Design results-focused agenda, group processes, and implementation plans. * Design and conduct planning sessions and cross-functional team meetings. * Use a  more...

Project Management for Everyone A non-technical approach Increased productivity, reduced stress, greater confidence; these are some of the benefits of gaining control of your projects and your project team. This two day course provides practical skills which enable you to better manage all aspects of your projects and increase your team s performance by utilizing effective communication skills.  more...

Simulation of Real World Project Management This is a dynamic and very interactive project management course. Working with proprietary simulation software and a case study that revolves around an entrepreneurial company, you will be challenged to satisfy the needs to achieve an aggressive time schedule and budget, with limited resources. You will work in a team environment to manage the project. Expect issues to arise as you work through a  more...

Newly Appointed Managers Whether you are a new or existing manager, you face unique challenges. New managers need to make the transition from individual contributor; they must accomplish their own work as well as motivate others to achieve results. Existing managers need to continually develop key skills in order to lead their staff toward achieving business goals. Through skill-building exercises and activities, group  more...

PowerPoint 2003 Level II ...m basic presentations into those with a powerful means of communication. Course Objective: You will use Microsoft Office PowerPoint 2003 features that draw, animate, and format presentations with professional-quality content such that they may be communicated to a wide variety of live, remote, and self-service audiences. Who Should Attend: This course is designed for students who desire  more...

Certificate in Applied Business Analysis Evenings Saturdays ...plines including information technology, health care, telecommunications, financial and retail services. They are motivated to contribute and to learn more every day. What s Unique About BUCEC s Certificate in Applied Business Analysis? Our program focuses on a real-world case study format. This unique format allows tools and techniques taught in class to be practiced within the framework of  more...

Making Your Ideas Theirs Advanced Communication Strategies Do your messages hit their mark? When communicating with others, do you get the results you want? Whether presenting to an audience of thousands, conveying information to a team, or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives. Yet masterful communication goes beyond simply crafting a clear message or practicing active  more...

Project Communications Management ...communications is one of the most important duties of a project manager. Project managers must keep project owners, team members, management, subcontractors, and others informed of project status, while constantly evaluating where the project is and where it is going. This course helps project managers assess their project communication needs, plan for meeting those needs, and effectively  more...

Workflow Modeling and State Machines ... Requirements Analysis and Documentation Requirements Communication Who should attend:   IT Business Analysts and their managers Systems Analysts and programmers interested in expanding their role into the business area. Prerequisites: None  What you will achieve: Upon completion of this course, you will be able to: Define the As-Is workflow rules for a business  more...

Citrix Presentation Server 4.0: Administration ...ices or eDirectory? Configuring Server and Server Farm Communication Options Configuring the Presentation Server Farm Configuring Data Collectors Optimizing CPU Utilization Optimizing Virtual Memory Utilization Configuring Virtual IP Addresses for Applications and Sessions Configuring Connection Limits Configuring ICA Keep-Alive Settings Configuring ICA Settings  more...

GIS Project Development and Process ...of GIS interrelate to produce successful GIS analysis and communication   What you will learn Review of GIS as a system Project management techniques for GIS Conceptualizing GIS projects The GIS project model Identifying data Data manipulation and preparing for analysis Translating criteria to analysis processes Performing analysis Presenting analysis conclusions  more...

Cartographic Issues: Map Projections and Map Design ...rocess of map design and considerations for effective map communication Being familiar with different types of thematic maps and choices in their selection and presentation Being able to design and produce cartographically sound maps   What you will learn Map Projections and Coordinate Systems Fundamentals of Coordinate Systems Common Coordinate Systems in use in the  more...

Citrix MetaFrame Presentation Server 3.0: Troubleshooting Enterprise Environments Citrix? MetaFrame? Presentation Server provides a flexible and robust way to deploy applications and information, allowing organizations to use legacy hardware and software while supporting cutting-edge technologies in the same enterprise environment. The Enterprise Edition is designed for singlepoint control of server farms, licenses and resources in large organizations, providing system  more...

Updating Your Database Development Skills to Microsoft SQL Server 2005 ...er architecture.   ? Use Service Broker for message-based communication.   Module 5: Using Native HTTP Support In this module, students learn how to create HTTP endpoints that make database services available to Web services clients. Lessons ? Native HTTP Support in SQL Server 2005   ? Configuring Native HTTP Support   Lab 5: Implementing a Web Service with HTTP Endpoints ? Create  more...

Introduction to Programming ... Learn programming concepts and terminology to facilitate communication with software developers.   ? Learn to read, trace, and understand simple code.   ? Learn to write, test, and debug code to solve a simple problem.   ? Evaluate their personal aptitude for career as a programmer or software developer.   This course is appropriate for: ? Individuals who are contemplating a career in  more...

Linux Fundamentals ...ext Section 6 - Shell Basics Role of Command Shell Communication Channels File Redirection Piping Commands Together Filename Matching Wildcard Patterns/Globbing Brace Expansion Shell/Environment Variables Environment Variables General Quoting Rules Nesting Commands Lab 6 - Shell Basics Use I/O redirection commands Use | (pipe) to chain commands Glob using wildcard patterns  more...

Commercializing New Products and Services Rapidity and Results The commercialization of new products and services is critical to the future success of all industries, but especially so in today s global economy. Not only are new products essential to future profits, but also the commercialization of new products and services is one way to successfully maintain your prices, and to defend and differentiate your business. Participants in this workshop will learn  more...

Gateway Leadership Certificate Program ...ith Influence, Building Successful Interpersonal and Team Communications (3 days) The single most critical skill for leaders is their ability to communicate effectively and influence others. This module develops skills needed to lead staff and build team dynamics which drive long-term enterprise success. The module focuses on building and executing critical analysis and design skills  more...

Peer Mentoring A practical approach to knowledge transfer Peer Mentoring teaches people how to transfer knowledge and deliver on-the-job training. Originally developed for engineers at Microsoft, Peer Mentoring has evolved over the last ten years to help thousands of individuals and teams cross-train, navigate transitions, and get new staff up to speed quickly and efficiently. The course is a fast paced, one-day program that uses plain language and  more...

Simulation of Real-World Project Management This is a dynamic and very interactive project management course. Working with proprietary simulation software and a case study that resolves around an entrepreneurial company, you will be challenged to satisfy the needs to achieve an aggressive time schedule and budget, with limited resources.  more...

Strategies for Managing Change Managing People in a Changing Environment As organizations develop new strategies to survive and grow, implementation of these changes requires employees to develop new knowledge, skills, and processes. This 2-day course focuses on the process of change, and what is required to build commitment to change within the organization. Discussion, analysis, and exercises will help you learn to manage change effectively, and become a more  more...

The Business Analyst s Crash Course ...delays. Learn how to cut costs and delays by improving communication between business stakeholders and developers through comprehensive requirements analysis and documentation and by guaranteeing results through structured testing and quality assurance. We will cover all aspects of the Business Analyst role from requirements gathering to testing. All major techniques both Structured and  more...

Gathering and Documenting User Requirements with Use Cases ...on Requirements Analysis and Documentation Requirements Communication Who should attend IT Business Analysts Project Leaders Facilitators who will be leading requirements gathering sessions Business Users who will be explaining business requirements to software developers Systems Analysts expanding their role into the business realm What you will achieve Upon completion  more...

Understanding Working with People Understanding why people behave as they do is vital to productive communication. We manage, make decisions, implement tasks, and work with people in many different ways. Yet, so often we assume others think as we do! This course provides insight into the motivations, behaviors, and actions of you and those around you. Applying this knowledge will increase interpersonal skills and improve  more...

Business Writing for Results Communicating in writing is a skill that can greatly enhance your business dealings. With the spread of email as a business communication tool, writing effectively has become even more important. This comprehensive seminar covers the basics of written communication (style, grammar, punctuation) as well as more advanced techniques like the writing persuasively and choosing the best communication  more...

Communicating with Influence Building Successful Interpersonal Team Communication Individual and team success depends upon the ability of individuals to communicate with others and be understood. The communication skills covered in this course are required to successfully exploit individual and group potential, focus a team s efforts, maximize creativity, influence another s thoughts and actions, and continually improve quality and productivity.  more...

Implementing a Microsoft Windows Server 2003 Network Infrastructure Network Hosts ...t of this process. Lessons Analyzing Client Startup Communication   Determining the Causes of Connectivity Issues   Using Network Utilities and Tools to Isolate Connectivity Issues   Lab A: Isolating Common Connectivity Issues Exercise 1: Documenting Your Current Environment   Exercise 2: Resolving Connectivity Issues   After completing this module, students will be able to:  more...

Implementing and Administering Security in a Microsoft Windows Server 2003 Network ...escribes the fundamentals of the systems that make secure communication possible. It describes methods, such as a public key infrastructure (PKI), that enable you to securely communicate on networks. Lessons Overview of a PKI   Introduction to Certification Authorities   Installing a Certification Authority   Managing a Certification Authority   Backing Up and Restoring a  more...

Improving Supervisory Management Skills This course provides you with both useful ideas and practical tools to improve your overall supervisory and management effectiveness. Mid-level and front-line managers and supervisors are the driving force for improving performance, productivity, quality, and innovation in today s organizations. Whatever pressures and opportunities face you, this seminar will provide you with useful new skills and  more...

Managing Microsoft Systems Management Server 2003 ...xplaining SMS Hierarchies   Explaining SMS Site-to-Site Communication   Explaining SMS Site and Roaming Boundaries   Discussion: Overview of Systems Management Server 2003   Practices Identifying Products in the Windows Server System   Describing the Features of SMS   Identifying SMS Site Roles   Identifying Site-to-Site Communication Considerations   Identifying SMS Site  more...

Managing Project Communication ...communications is one of the most important duties of a project manager. Project managers must keep project owners, team members, management, subcontractors, and others informed of project status, while constantly evaluating where the project is and where it is going. This course helps project managers assess their project communication needs, plan for meeting those needs, and effectively  more...

Maximizing Global Success Designing and Managing Remote Operations ...veness used absent of other methods. Project task design, communication strategies, problem solving methods, organizational design, tracking and evaluation of remote activities, and working across functional boundaries are necessary in a virtual environment. Through hands-on development, skill building exercises, group discussions, real life case studies, and reviews of best-in-class success  more...

Microsoft Windows Server 2003 MCSA Boot Camp ...nting, Managing, and Troubleshooting Security for Network Communications Plan IPSec deployment. Configure IPSec policies to secure communication between networks and hosts. Hosts include domain controllers, Internet Web servers, databases, e-mail servers, and client computers. Deploy and manage IPSec policies. Troubleshoot IPSec. Plan and implement security for wireless networks.  more...

Microsoft Windows Server 2003 MCSE Boot Camp ...nting, Managing, and Troubleshooting Security for Network Communications Plan IPSec deployment. Configure IPSec policies to secure communication between networks and hosts. Hosts include domain controllers, Internet Web servers, databases, e-mail servers, and client computers. Deploy and manage IPSec policies. Troubleshoot IPSec. Plan and implement security for wireless networks.  more...