Instructor Led Communication Training in New York, USA

Motivational Interviewing Preparing People for Change Theory and Skill Building Training Seminar -httpuserserolscomksciac ...ing Empathy -Includes practice. *Acquire Intervention and Communication Skills Utilizing Motivational Interviewing Five Strategies and Techniques. Includes empathic/ reflective listening & practice in each strategy. *Build Motivation for clients at various stages of readiness and motivation. *Learn and Practice Strategies to deal with Discord - Resistance. *New! Understand how the Motivational  more...

Managing Diversity These workshops are for managers who direct a culturally diverse staff or serve a diverse customer base. Adopt greater flexibility in communicating with members of different cultures to get the results you want. Learn to recognize and avoid potential cross-cultural conflict situations and areas for miscommunication. Identify, define and analyze workplace problems that arise from cross-cultural  more...

Speaking with Correct Grammar This program is for people who are non-native speakers of English and wish to improve their grammar in spoken communication. Learn to speak with correct grammar. Through role-play, case studies, and short presentations, trainees will apply correct grammar structures to real-life speaking tasks encountered in the workplace. Small group classes allow for maximum practice and teacher feedback.  more...

Cultural Competency Training for Healthcare Professionals Improve relationships by understanding the diversity of healthcare customs and beliefs across cultures. Learn how cultural identity impacts expectations and behaviors related to client services for both patient and healthcare provider. See how bias and cultural filters impact service, and identify typical barriers to effective healthcare delivery due to cultural orientation. Participants will  more...

Accent Reduction Improve the clarity of your speech by targeting the sounds, rhythm, and accurate pronunciation of standard American English. Learn to sound more natural and fluid by applying the music of American English. Training covers the five problem areas that create accents--thought groups, intonation, stress, linking and phonemes (consonants and vowels). Learn how your accent and communication style are  more...

Clear Business Writing CLEAR BUSINESS WRITING This workshop is appropriate for any employee who writes e-mails, memos, letters or proposals. It is a very interactive and entertaining workshop that will help people get started more quickly by planning their writing and organizing ideas in a clear, flowing way.Participants will learn to put the main point of their writing up front and support this point concisely by  more...

Retooling Yourself to Win Understand the Timeless Truth about Sales: It's All About Money Learn to See Things Objectively Get into Shape for Selling Bigger Enhance Your Communication Skills Transform Yourself from a Salesperson into a Businessperson Become an Expert in the Industry into Which You Sell Get into a Competitive State of Mind  more...

Time Management With the numerous demands both personal and professional being placed on us today, there is never enough time to do all the things we would like to when we want to. The answer to this dilemma is to use time more efficiently, accomplishing more with less. This course will cover such topics as prioritization, goal setting, and activity logs. Who Should Attend Business professionals who wish to  more...

E-Mail Etiquette ...sunderstandings are likely to occur in almost any type of communication. It is possible to repair glitches in a face-to-face dialog or even a telephone conversation before any lasting damage occurs. Electronic mail does not offer the benefit of visual and verbal signals for e-mail users. Email etiquette refers to a set of dos and don ts that are recommended by business and communication  more...

Planning & Goal Setting ...nding elements of organizing, directing, coordinating and communication. Often, managers, at all different levels, plan a vacation with more effort and detail than they do their departmental success. Goal setting and planning provides direction and a blueprint for successful results. It is not a one time event, but rather an ongoing process that balance the need from long-term survival with  more...

Sales Renaissance - 4-Day Comprehensive Sales Development Seminar ...ects of your life. This fusion of internalizing effective communication and selling skills is critical in today s competitive and ever changing sales environment. The fact is that your belief system is the foundation from which all your thoughts, feelings and actions stem. This core belief system has a significant impact on your sales success. In a comfortable and supportive environment, we  more...