Instructor Led Communication Training in Texas, USA

CUSTOMER SERVICE SKILLS WORKSHOP ...rvice disruptions. It focuses on building internal skills communication to keep team members aware of customer concerns. This customer service skills workshop employs practice exercises and role-plays including a benchmark to assess a participanta ™s current customer service skill level. It focuses on building new commitment to the organizations mission of maintaining happy clients.  more...

MANAGEMENT SKILLS TRAINING WORKSHOP ... skills workshop helps managers understand that increased communication and trust are the keys to leading team members and long-term organizational success. Our supervisory skills workshop is critical for managers who are leading through rapid change such as merger, acquisition or increased employee turnover. This hands-on management training course teaches supervisors and managers the  more...

High Impact Leaders ...ng how to remember names Eliminate public speaking fear Communication skills and listening Clear and concise presentations Shorter, faster, more productive meetings How to persuade individuals and groups How to gain enthusiastic cooperation from others Day Two: 8: 00 AM - 4: 30 PM Add enthusiasm / energy to your projects and presentations Gestures and body language to sell your ideas  more...

PRESENTATION SKILLS WORKSHOP This critical workshop aids participants in building and delivering a powerful message to both internal and external clients. It is one of toughest courses that a participant can take, but yields the highest results. The course will build participants skill selling, informing, motivating, or building consensus with an internal audience. This highly interactive workshop focuses on audience  more...

CULTURAL DIVERSITY SKILLS TRAINING ...articipants learn a process for navigating cross cultural communication more effectively and learn to develop practical strategies for driving cultural assimilation. The course will boost productivity by helping students learn specific cultural values and better manage cultural expectations. Practicing cultural competence skills helps to build an understanding why people do what they do and  more...

SEMINARS HOW TO GIVE GREAT CUSTOMER SERVICE Never before in history has the customer been faced with such a wide range of choice in the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening sea of competition are not only slim, they will continue to get slimmer in the future! Studies  more...

ASSERTIVE COMMUNICATION SKILLS WORKSHOP It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that  more...

Career Workshops ... teleresume12 This workshop discusses the value of good communication skills. Explains how to properly fill out an application for employment, develop a resume and cover letter. It also provides tips for avoiding common mistakes of job seekers. Learn what hiring companies like and find out career options. * Interview Secrets for the Introvert Item# ISI478 This workshop explains the  more...

Project CARE Community Awareness Response and Education A Crime Prevention Program for Apartment Communities Project CARE is available for all levels of management, insurance carriers, and attorneys. This program teaches property managers how to create a basic security program using nationally established protocols. An initial assessment is conducted as part of the training. Because we know implementation takes time our commitment is for one year. This is not a "hard core" security program but rather  more...

Assertive Communication ...Communication Skill Workshop, we identify three major factors that keep us from communicating assertively (rank, intimidation, fear of change). We explore the current communication style of your organization to identify how this style influences day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman? Are your co-workers,  more...

Its a Zoo Out There Learning about Personality Types Youa ™ve heard the saying: Birds of a feather flock together. Hold on a minute. Maybe ita ™s really this: Opposites attract. Which is it? In this seminar, you'll learn about 4 unique personality styles and how to capitalize on peoplea ™s similarities and differences to improve communication and relationships at work and at home.  more...

Master Communicator Certificate Intensive one-week communication seminar for PR professionals looking to refine, update and expand their skills to include all the latest strategic thinking to support business success and boost your career. Gain a clear understanding of public relations and communications concepts and techniques through lectures, case study presentations, discussions and group exercises.  more...

PATIENT CARE TECHNICIAN ...ing nutrition and elimination needs, providing skin care, communication skills (written and verbal), and consideration of growth and development and grief and loss concepts. Lecture and skills laboratory practice and evaluation are used to prepare the student to meet the objectives. Skills such as Foley catheter insertion, collection of specimens, enemas, colostomy care, sterile dressing  more...

Moving Up to Supervisor ... of and develop strategies for leadership, team building, communication, and motivation and what part they play in effective supervision Workshops in the series: (These are each four-hour programs; they may be combined into full-day programs total series would take three full days or six half days) Your Role as a Supervisor; Overview of Leadership The Thinking and Planning Process &  more...

Outstanding Customer Service Just servicing customers is not enough. This Outstanding Customer Service course gives all participants a powerful new insight into client behavior, effective tools, and easy to learn skills for creating lasting client satisfaction, relationships, and repeat business. This focused, practical course is useful for anyone who operates or manages any business or department that deals directly with  more...