Communication Web-based Seminars - Training Resources
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From TypeLabs
TypeLabs presents Cross Cultural Communication and Psychological Type How to Navigate Global Teams with Daniel Liew

The globalization of business, increased mobility of labor across geographic borders is leading to multiculturalism around the globe. Oganizations have to pay due attention to the management of a diverse workforce and development of multicultural teams. This implies equipping employees with basic skills pertaining to cross-cultural awareness and competence to deal with cultural issues.
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From Webucator
Customer Service Training
...how to build rapport with customers, interpret non-verbal communication skills, provide quality customer service over the telephone, and communicate effectively through e-mail.
This customer service class by teaching how to determine what customers want, and evaluate the service provided. Students will also learn how to create, implement, and monitor service standards. Course activities also
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Learning to work as a Team
This team buiding training course teaches students how to be effective team members. Students learn how to communicate effectively, adapt to various personality styles, overcome common problems, work on aspects of verbal and nonverbal communication, create a supportive team environment, understand the source of team conflict, and employ different conflict resolution styles. Course activities also
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MOC 6461 - Visual Studio 2008: Windows Communication Foundation Training
This WCF Training class provides students with the knowledge and skills to build and configure a Windows Communication Foundation (WCF) solution. This WCF class targets application developers who know how to build and consume Web services in Microsoft .NET Framework and how to use the common features of the base class library.
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Running Effective Meetings Training
This Running Effective Meetings training course teaches students about planning, participating in, and concluding successful meetings. Students learn how to establish the purpose and agenda of a meeting, facilitate participants
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progress toward the meeting goals, improve their leadership abilities, facilitate situation analysis, brainstorming, and decision making, foster creative thinking,
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Advanced Inter-Personal Communication Training
...Communication training course teaches students about interpersonal communication styles and techniques. Students learn how to ask and answer questions, use nonverbal communication, give feedback, and empower employees. Students also learn how to communicate with individuals who hold different positions in an organization, such as peers, supervisors, subordinates, and customers/vendors. Course
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Advanced GWT Training
In this GWT training class, students learn develop their GWT skills by
learning to use advanced widgets and panels, to work with client-server
communication, to build JavaScript bridges and much more.
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Diversity Training
This diversity training course covers diversity in the workplace for employees, supervisors, team leaders and managers. Students will learn what diversity is and how it influences their relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. Students learn how communication skills help in managing a diverse workforce and how diversity
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E-mail Etiquette Training
This E-mail Etiquette training course teaches students how to use e-mail effectively. Students will learn how to write effective messages and e-policies, use e-mail accessories and passwords, and prevent your password from being stolen. Course activities also cover using the subject line, considering your recipient, managing e-mail volume, following netiquette guidelines, attaching files,
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Cross-Cultural Business Communication Training
...Communication training course teaches students the basics of cross-cultural business communication. Students learn about how cultural differences affect speech, nonverbal and written communication. Students learn how to identify cross-cultural barriers, work with interpreters and translators, organize and participate in cross-cultural meetings, and handle negotiations and problem solving in
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Microsoft PowerPoint 2003 Training
In this Microsoft PowerPoint training class, you will learn the fundamentals needed to create and modify basic Microsoft PowerPoint 2003 presentations. You will also learn to enhance presentations with features that will transform basic presentations into those with a powerful means of communication.
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Motivation Training
In this motivation training course students will discuss the foundations of motivation. They will examine motivating and demotivating factors as well as negative thoughts. They will also discuss motivation theories and the benefits of motivation. Students will examine the concept of having a Positive Mental Attitude, and how they can work towards a PMA in their lives. During this course, students
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From HR Learning Center LLC
TOP 10 TIPS FOR CREATING A BLOGGING AND SOCIAL MEDIA POLICY

...orkplace in America. The explosion of this new method of communication including Twitter, Facebook, My Space, Linkedin and Blogs has raised new legal challenges for employers. These challenges require that HR become even more diligent in developing policies and procedures to avoid liability and protect the employer. Join us for this informative and insightful audio conference that will
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From Reyna O'Neil & Associates
Improving Communication
...s. Ultimately, the course helps participants adapt their communication styles in a way that creates an enduring working alliance among those you communicate with.
This program is designed to help participants:
Understand the DiSC model for human nature and develop an appreciation for personal differences
Get feedback to see the different ways that their behaviors are interpreted by
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From Fog City Consulting LLC
Communicating to Executives Effectively - 123 9am PT 1 PDU
...Communication is one of the critical and visible components of a project. The timeliness, quality, and means of how information is decimated can dramatically affect the outcome of a project and the perceived effectiveness of the project manager by executive management.
It is critical for a project manager to realize that there are different styles and techniques needed to successfully
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From Sarci Automation Solutions Pvt. Ltd.
Business Strategy Foundation




How strongly placed are you in formulating, understanding and executing your company business strategy. Get the foundation to successfully lead & grow the business.
The a Business Strategy Foundationa program is designed to help entrepreneurs or future business leaders get a perspective of how business strategy can be formulated and executed. It is delivered in a pragmatic, interactive
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Executing Product Strategy




How strongly placed are your products to attain market success. Fine-Tune the Business Plan for your Product. Get successful by making informed choices.
It is especially helpful for entrepreneurs to formulate their thoughts in a structured manner so as to avoid basic pitfalls and conserve precious resources.
The program helps the participant to think through how he is going to execute the
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From Business Expert Webinars
E-Mail Communication: Power, Peril, and Protocol
Learn what to do before you press Send
American businesses sent 1.4 trillion e-mails last year, and the vast majority were short missives hastily typed and fired off without much thought. You re addicted to its speed, but have you mastered the correct use of the tool? A poorly written e-mail can damage relationships, ruin a sales opportunity, and even limit your ability to move up within your
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Secrets to Delivering Presentations That Win Business
Learn the key presentation techniques that lead your prospects to buy from you
Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your
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Effective Writing for Sales Professionals
...at your fingertips. Sales people who master written sales communication get the account and the commission.
Dr. Julie Miller, author of 'Business Writing That Counts!' helps sales professionals to master the art of sales writing. Sales people are known for having the gift of gab, but few can deliver the same oomph in written form. Whether it s a prospecting email, a scope of work, or an
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Differentiation Strategies for Financial Advisors
Create Compelling Stories To Stand Out From Your Competitors and Win More Clients
The competition for new clients is fierce in the financial advisor industry. You're up against the big guys who offer a comprehensive suite of financial services as well as financial advisors deeply entrenched in the region for ages. Although competition is tough, there is a secret strategy for becoming the victor
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The Busy Professional's Guide to Social Networking
... social networking is right for you
Develop an organized communication plan that leverages the benefits of social networking for you and your business
Analyze the different social media platforms (LinkedIn, Facebook, Twitter, etc) and determine which are the best fits for your campaign
Portray a brand on each of the social networking platforms
Use 'auto set-up' tools that help you expand
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Create a Client Experience to Grow Your Financial Advisor Practice
Strategies for Developing a Consistent, Memorable Impression
Over 80% of surveyed clients said they were dissatisfied with their financial advisor. That's pretty scary if that includes your client base. You certainly can blame the economy for some of your client s frustration but are you responsible too? How you define the client experience affects, not only retention, but also the new clients
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Secrets to Delivering Presentations That Win Business
Learn the key presentation techniques that lead your prospects to buy from you
Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your
more...
Sharpen Your Communication Skills to Drive Revenue
...his clients gain the competitive edge by sharpening their communication skills. His innovative techniques and unique approach have increased his clients productivity by 15-25%...and these techniques work under any economic circumstances! He teaches you how to connect effectively with people and strengthen interpersonal skills to drive your success to the next level.
In this webinar, you ll
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Influencing Anyone and Everyone
Whether we want to influence our management, negotiate with vendors, or create partnerships with other department or company leaders, we need to know how build trust and form strong partnerships that are a win-win situation for both parties.
This session will cover:
Understanding different communications styles
Understanding how people want to receive information
Understanding the
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Motivating the Underachieving Employee
...ng the situation around.
Cathy Liska, author of Assertive Communication Today and conflict mediation trainer, brings twenty years of management experience to the table, offering tools for managers to motivate their underperforming employees. She teaches you the keys to addressing subpar performance so that the employee is motivated to reach the levels that the company requires. Firing
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Marketing Strategies to Reach the Gay and Lesbian Community
Learn how to reach this powerful, niche market segment
According to the Selig Center for Economic Growth, the gay and lesbian market is the 3rd largest consumer segment with a buying power of $720 billion. This rapidly growing market can be a key revenue source for your company - IF you know how to reach them. Fear and a lack of knowledge of this market segment may be keeping you from creating a
more...
Secrets to Delivering Presentations That Win Business
Learn the key presentation techniques that lead your prospects to buy from you
Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your
more...
Secrets to Delivering Presentations That Win Business
Learn the key presentation techniques that lead your prospects to buy from you
Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your
more...
Strength Training for Business
We all have strengths and weaknesses. We reach our highest potential by recognizing our weaknesses and understanding how to use our strengths to compensate for our weaknesses.
This workshop stresses the importance of understanding each person s individual style and how others may perceive them. We will do an exercise to discover our psychological type and discuss the strengths, possible
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Develop A Marketing Plan to Retain and Grow Your Customer Base
Uncover the Secrets About Your Customer's Buying Habits
You've heard it before. It's much more costly to find a new customer than to expand the buying relationship with an existing one. While the concept is not new or revolutionary, most companies don't know what drives their customers to buy, and what else they can sell them. Worse yet, they leave the door wide-open for their competitors to
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Turn Business Blogging into Your Highest ROI Marketing Tool
...row your business
Blogging is more than the next new hip communications tool. It's the way that savvy companies even 12% of the Fortune 500 are generating business and driving profits. If your company doesn't have a business blog, you are missing out on a powerful, low-cost communication tool to reach your prospects and customers.
Eric Knight, one of America's leading experts in both online
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Send Me Something in Writing!
...er of 'Reach the Top Dog' methodology, revolutionized the communication between the gatekeeper and the sales professional. When a request for 'something in writing' seems like a lack of interest you may be wrong! Leslie teaches you what to send and when. You ll learn her safe guarded secret messages to include, which will get you into the executive suite and move the sale forward.
In this
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WOW Networking: Set Yourself Apart The Wow Approach
This webinar addresses a variety of topics from personal space preferences to business etiquette. Cynthia Cohen, WOW Networker, will teach you how to make a positive lasting impression and ways to gain credibility with your contacts. Your appearance, professionalism and speech leave a lasting impression, be sure yours is a winning one.
Cynthia Cohen has earned a top position and developed a
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Leverage Buyer Styles to Win More Sales
The missing ingredient that keeps you from closing more
Finally, you have the meeting with the decision maker that you have chased for months. No sale! You just could not make a connection with her. Was the prospect a jerk or was it your approach that caused the meeting to go badly? Sales people who approach every prospect the same way have a 75% chance of blowing the meeting! There is a critical
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Five Magic Questions
...ill set.
Understanding why questioning is so powerful a communication tool.
Understanding the Five Levels of Questioning and the value of each.
Learn how to create power yet simple questions you can use in any persuasion.
Understand 'reframing' and its power.
Discover how you can sell with only 5 questions!
We find even the most seasoned sales person or executive is challenged by this
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Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits
...e of health founded on employee accountability
Develop a communication strategy to fully engage your workforce
Create strategies to address lifestyle-related conditions and diseases
Employ health screenings and interventions for positive change
Formulate strategies and tactics to promote personal responsibility for health
Frank Hone is a consultant, author and advocate for free-market
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Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits
... of health founded on employee accountability
Develop a communication strategy to fully engage your workforce
Create strategies to address lifestyle-related conditions and diseases
Employ health screenings and interventions for positive change
Formulate strategies and tactics to promote personal responsibility for health
Frank Hone is a consultant, author and advocate for free-market
more...
Marketing Strategies to Reach the Gay and Lesbian Community
Learn how to reach this powerful, niche market segment
According to the Selig Center for Economic Growth, the gay and lesbian market is the 3rd largest consumer segment with a buying power of $720 billion. This rapidly growing market can be a key revenue source for your company - IF you know how to reach them. Fear and a lack of knowledge of this market segment may be keeping you from creating a
more...
