Instructor Led Communication 11 Training

Oil and Gas 24 Hour Hazard Recognition - Denver, CO The Oil and Gas 24 Hour Hazard Recognition is a 3 day training program held in Denver, Colorado. This course was developed as a helath and safety orientation for the Oil & Gas entry level person and support personnel. The course gives students an overview of pertinent OSHA Construction and General Industry regulations and how they apply to the Oil and Gas Industry. Discussion will concentrate on  more...

Safety Manager Training - Denver, CO The Safety Manager Course is designed for anyone with the responsibilities of workplace health and safety. This might include safety committees, safety managers, facility managers, or the Company Managers. The Safety Manager course teaches students the applicability of OSHA regulations and the importance of a comprehensive safety management system. The course is a one day, Instructor-Led training  more...

OSHA 10 Hour Training for General Industry, Denver, CO, Instructor-Led Training The OSHA 10 Hour for General Industry class is an introductory training course that teaches workers hazard recognition and safe work practices in accordance with OSHA General Industry Standards, 29 CFR 1910. The 10 Hour Training program is geared for the entry level workers in manufacturing, oil and gas, warehousing, chemical processing, transportation, aviation, etc. The 10 Hour for General  more...

OSHA 30 Hour Training for General Industry - Denver, CO The OSHA 30 Hr. course teaches students the recommended best safe work practices as required under OSHA Standards for General Industry found under 29 CFR 1910. The training will provide your employees with the knowledge and tools for recognizing and mitigating the hazards most commonly found in your facility or job-site operations. The 30 Hour training is a four day Instructor-led OSHA Outreach  more...

Safety Manager Training Course The Safety Manager training course is intended for the entry-level Safety Manager or Facilities Manager who is assigned the duty of overseeing workplace health and safety. This training program will introduce the student to the applicable OSHA standards (Health and Safety Programs, Recordkeeping, etc.) and provide insight on how to achieve or maintain OSHA compliance through effective safety  more...

HAZWOPER 40 Hour Training, Instructor Led Training in Denver, CO The 40 Hour HAZWOPER course is the initial training required by OSHA 29 CFR 1910 120 for workers on a hazardous waste site. The HAZWOPER Training includes both classroom instruction and a hands-on HAZMAT emergency response exercise. The 40 Hour HAZWOPER training course takes place over five 8 hours days in our training classroom located in Denver, Colorado. Who Should Take the HAZWOPER 40  more...

Certified Administration and Office Management Professional Define and understand the role of the office manager/administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Discover communication strategies needed for carrying out responsibilities in an effective manner. Develop a service  more...

Efficient Administration Skills Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for dealing with time wasters.  more...

Advanced Business Writing Write advanced emails, memos and letters in a clear and concise way. Organize the content by using an effective introduction, body and conclusion. Present the written ideas in logical sequence. Satisfy the requirements of the reader by outlining his/her needs and benefits. Apply the ABC formula (Accurate, Brief and Clear) when writing.  more...

Advanced Communication Skills Identify different approaches to interpersonal relationships. Improve organizational communication. Discover different personal listening styles. Develop skills in building rapport with others. Practice and use assertiveness skills in different situations. Assertively say No and disagree with others. Enhance the ability to influence different personalities.  more...

Advanced Presentation Skills Prepare and deliver high-power and captivating presentations. Employ effective techniques for voice projection, eye contact and body language. Engage and hold an audience's attention. Channel stage fright into contagious positive energy. Create effective and relevant visual aids to support the presentation. Structure and deliver different styles of presentations for different  more...

Fundamentals of Business Writing Write effective memos, letters and emails. Apply specific techniques regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being used. Use the correct English Language structure when writing.  more...

Interpersonal Communication Skills Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Use verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive feedback and criticism in a constructive manner.  more...

Maximizing Organizational Communication Identify the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for enhancing organizational communication.  more...

Organizing and Managing Effective Meetings Identify the correct structure and correct purpose of a meeting. Lead a meeting in a proper way. Define the various responsibilities of meeting participants. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting.  more...

Presentation Skills Practice the basic techniques and skills necessary to design dynamic presentations. Structure and build effective presentations. Develop greater confidence in speaking publicly. Acquire the qualities of a dynamic presenter and ways for sustaining them. Deliver a winning presentation and interact with the audience.  more...

Report Writing for the Modern Business Research, plan and organize a cohesive and coherent report. Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings. Give strong recommendations based on the right conclusions. Illustrate reports with attractive visual aids.  more...

Technical Report Writing Write clear and reader-friendly technical reports. Explain the structure of technical reports. Produce various types of technical reports. Prepare visuals that supplement and support technical reports. Present statistics and technical information in an understandable manner.  more...

Negotiating Contracts Effectively Recognize the importance of developing a solid scope of work and the implications of failing to do so. Decide when to negotiate, as opposed to tendering. Plan and conduct several contract-related negotiations. Use communication and planning skills that will allow reaching a win-win outcome. Successfully negotiate contractual claims and change orders.  more...

Certified Customer Service Professional Understand the importance of a customer service culture in a competitive environment. Analyze basic behavioral patterns of different customer personalities and the best way to deal with them. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Define the process of managing a customer complaint system. Discuss and practice the techniques of effective  more...

Fast Closing Monthly and Year-End Accounts Appreciate the importance of fast closing on company-wide operations. Develop closing processes and document how-to tasks. Improve understanding of departmental requirements for financial reporting. Provide faster and more accurate data for monthly and year-end closing. Enhance communication with internal and external clients.  more...

Leadership and Communication Discover breakthrough leadership and communication techniques for driving business value and becoming more powerful leaders. Master best practices for influencing peers, managers, subordinates, customers and other stakeholders. Become more effective at handling specific challenges, from delivering unpopular news to increasing team motivation. Communicate confidently in any environment,  more...

Project Management Skills Plan, schedule, implement and control projects in a structured and professional style. Review the financial aspects of the projects they are currently handling. Deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses while managing projects. Work with the problems and constraints related to  more...

Advanced Public Relations Strategies Understand the functions of Public Relations (PR) in a changing environment. Practice the key communication skills and techniques essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the  more...

Public Relations and Media Skills Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques. Improve their awareness  more...

New Product Launch using Marketing Communication Proven Strategies and Techniques Examine all aspects of the New Product Development (NPD) process, and the factors influencing all the stages involved in a successful NPD. Identify a variety of launch success factors that will improve launch process planning and execution. Suggest ways for companies to avoid launch ruts by adopting techniques that appeal to today's consumers. Understand the importance of using media  more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...

Public Relations and Media Skills ' This program is designed for Public relations officers and other key personnel in the organization whose work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and  more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...

Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle  more...

Efficient Administration Skills ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in  more...

Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle  more...

Fundamentals of Business Writing ' This program is designed for All persons who, as part of their work, need to express themselves effectively in written English. This program is worth 25 NASBA CPE?s. Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being  more...

Efficient Administration Skills ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in  more...

Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle  more...

Efficient Administration Skills ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in  more...

Efficient Administration Skills ' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in  more...

Managing Meetings Objectives: By the end of the program, participants will be able to: Identify the correct structure and correct purpose of a meeting. Learn how to properly lead a meeting. Discover the various responsibilities of participants in a meeting. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting.  more...

Supervisory Skills: Level 2 Objectives: By the end of the program, participants will be able to: Plan and control work and contribute towards the attainment of company's objectives. Use effective communication techniques. Work in teams and resolve conflicts. Practice professional techniques in policy enforcement and corrective guidance. Use time in an effective way.  more...

Project Management Skills Objectives: By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses  more...

CPSM Certification Bridge Exam Preparation Course For those with the Certified Procurement Manager (CPM) designation, this 2-day course prepares participants for success on the Bridge Exam of the Certified Professional in Supply Management offered by the Institute for Supply Management. CPSM Certification Courses - CPSM Bridge Exam 2-Day Review For Bridge Exam a I passed the CPSM Certification Tests in less than 30 days using the  more...

Managing Conflict Understand the elements of conflict, recognize conflict management styles, tips for handling conflict, tips for avoiding conflict, enhance conflict management skills. 1/2 day for staff and additional 1/ 2 day for managers.  more...

Professional Customer Service Skills Our customized training programs help businesses: Increase first point of contact problem resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction to reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and  more...

Communications and Customer Relations Our customized customer service training programs help businesses achieve the following goals: Increase first point of contact resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The  more...

Target Listening - Listen, Learn & Remember DO YOU... * "Zone out" during meetings or discussions? * Have difficulty "reading" a person's body language? * Respond inappropriately during meetings or discussions? * Take poor notes during meetings or discussions? * Avoid speaking with certain people because of personality conflicts? * Have trouble retaining complex information during meetings or discussions? If "YES" to any of  more...

Target Writing - Getting the Reader to Take Action As busy writers, we tend to think mainly about efficiently disseminating information and not how the readers will react to the formatting, the sentence structure, and the writing tone. For example, if a document is poorly formatted, readers can't quickly find the relevant information they need (or want); consequently, they'll put the document aside with the intention of "reading it later when they  more...

Target Supervision - Leadership by Design Many managers remain stuck in their "comfort zone" - a thinking style that prevents them from accepting new ideas and from working effectively with different personalities. EXAMPLE: An employee approaches a linear-oriented (i. e. detail-oriented) manager with a request - and the manager is currently working on another project - the manager's "comfort zone" would be to tell the employee,  more...

Advanced Agricultural Project Management The short content of the course: Advanced Agricultural Project Management (1): Project Management Issues: Setting the Stage for Agricultural Project Management Concept of Project Management Project Sustainability Developing a Project Project Planning Project management methodologies, tools and techniques Some problem solving techniques Project control Project  more...

Telephone Etiquette Training The way your staff handles phone calls is critical to your company's success. How well your personnel entertains the call may help close a sale or offend a customer if not done well. This seminar-workshop on telephone communication skills will provide the proper training so that your staff will know what to say and how to say it positively to your valued callers.  more...

Project Management in Action Managing World Bank Projects Programme for - Project Management in Action: Managing World Bank Projects Leading to Diploma a Postgraduate a in World Bank Project Management Objectives Contents, Concepts and Issues Module 1 - Team Dynamics: Introducing Team leadership Module Duration: 1 Day Module 1 Objectives Contents, Concepts and Issues By the conclusion of the specified learning and development activities,  more...

Comprehensive Real Estate Management The content of the course: 1.) Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management) - Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management) - Real Estate Management: An Introduction - Deconstructing real estate management - Factors constituting an effective real estate management; - The Role of Real Estate  more...

Communication Dynamics and Networking in Organisation A. OBJECTIVES: 1. Oral-Visual Presentation By the conclusion of the specified learning activities, participants will be able to: - a Explicitly demonstratea ™ that they took the necessary steps in the preparation for their oral-visual presentation - Prepare and deliver electronic presentations - Demonstrate their understanding of the importance of the introduction - in  more...

Change Management and Executive Leadership in Organisations OBJECTIVES: 1. Executive High Performance Leadership By the end of the specified learning and development activities, delegates will be able to: - Distinguish between the concepts of a leadera ™ and a managerial leadera ™ - Demonstrate their understanding of at least 2 approaches to leadership - Demonstrate their understanding of the relationship between fieldera ™s  more...

Public Relations in Principle and Practice Course MODULE CONTENTS, CONCEPTS AND ISSUES: 1. Public Relations and Pertinent Evolutionary Issues - Defining Public Relations - The Growth and Future of Public Relations 2. Preparing for Your Public Relations Role - Communication in Public Relations - Public Opinion and Public Relations - People Management in Public Relations - Employing Ethics in Public Relations - The Legal  more...

Executive Leadership and Corporate Communication 1. Objectives A. Team Dynamics By the end of the specified learning and development activities, delegates will be able to: - Distinguish between groups and mere aggregations - Suggest the difference in interpretation of groups and teams - Demonstrate your understanding of the social and psychological relevance of the stages of formation of a group - Distinguish between  more...

Tourism and International Relations A. COURSE OUTLINE: Module One - INTERNATIONAL ORGANISATIONS Objectives: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the objectives and principles of the United Nations - Illustrate, with period or dates, the progressive development of International Organizations - Exhibit their comprehension of The United Nations, as an  more...

National and International Economic Competitiveness Towards Economic Growth and Sustainability CONTENTS, CONCEPTS AND ISSUES: Module 1 - The Relationship Between Microeconomics and Macroeconomics - Fundamental Microeconomic Factors and their relevance to Macroeconomic Development - Infrastructural Development - Inflation and Money Supply - Controlling a M1a ™ - Gearing Monetary and Fiscal Policies - Economic a Kick-starta ™: Strategic Imperatives - The  more...

Managerial Facilitation of Value-Added Customer Service Excellence Course CONTENTS, CONCEPTS AND ISSUES: 1. CONTRIBUTION OF GOOD CUSTOMER SERVICE TO ORGANISATION MISSION & VISION ESTABLISHING GOOD STRATEGY POLICY - Benchmarking And Good Practice In Customer Care - Balanced Scorecard - Internal & External Factors Influencing Client Behaviour - Client Motivation - Responsibility Of The Service Provider And Manufacturer - Value Of Front-Line  more...

Tourism and International Relations Module 2 A. Course Outline International Relations and Conflict Resolution 1. OBJECTIVES: By the conclusion of the specified learning experiences, delegates will be able to: - Demonstrate an understanding of the extent to which International Relations affects our daily lives; - Conceptualize International Relations as a field of political science that is concerned mainly with explaining  more...

Tourism and International Relations Modules 2 and 4 A. Module 2 A. 1 International Relations and Conflict Resolution Module Contents, Concepts and Issues - International Law - Theories of International Relations - The effect of International Relations on Daily lives - International Relations as a field of political science - Role and intended outcome of political science in international security affairs - Role of political  more...

Tourism and International Relations - Module 4 Module 4 International Tourism and International Relations 1. Objectives: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the economic values that are associated with tourism; - Calculate the likely contribution of tourism to a countrya ™s overall gross domestic product; - Position tourism as an a economic growth factora  more...

Travel and Protocol Management COURSE CONTENTS, CONCEPTS and ISSUES: I. Visa and Immigration Formalities - Visa Processing - Visa Arrangements - Passport Processing - Hotel Visa Processing - Business Travel Requirements - reservation II. General Travel Management - Nature of Strategic Public Relations III. Booking Arrangement - Hotel Reservation - Airline Reservation - Corporate Hotel  more...

Human ResourceTraining and Development Management THE PROGRAMME: Week # Module Title Objectives Contents 1 . Human Resource Planning By the conclusion of the established learning activities, delegate will be able to: a Determine the factors influencing human resource planning a Suggest the importance of human resource planning in organisation management. a Illustrate the significance of effective human resource. a Determine the  more...

Organisation and Management an Introduction The details of the modules: 1.) Fundamentals of Organisational Analysis OBJECTIVES: - Distinguish between formal & social organisations - Distinguish between business and non-business organisations - List at least three characteristics of a formal organisation - List the key features of a collegia - Distinguish between power and authority - Distinguish - Between social & business  more...

Women In Management PROGRAMME OUTLINE: - Gender Disparity In Organisations - Women and 'The Class Ceiling': Why Does It Exist and What We Can Do About It? - Overcoming Negative Perceptions About Women - Halting The Perpetuation Of The a Queen Bee Syndromea ™: Women Acknowledging The Plight Of Their Less Successful Female Counterparts. - Women and Leadership Styles: Creating Compatibility Between  more...

Training Needs Analysis Determining Training Needs Seminar Contents, Concepts and Issues - Rationale For and Definition of Training Needs Analysis (TNA) - Organisational Training Needs Analysis - Subsystem Training Needs Analysis -Individual Training Needs Analysis - Approaches, Methods and Techniques of Training Needs Analysis. - Approaches to and Methods of Training Needs Analysis - Approaches to Training Needs Analysis  more...

Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return Seminar Contents, Concepts and Issues - Organisational Control - Organisational Control Systems - Operational Control - Loading a - Sequencing - - Detailed Scheduling: a) Other control mechanism include: b) Inventory control c) Cost control d) Quality control - Budgeting As an Control Mechanism - Budgeting and the Controlling of  more...

Team Dynamics Team Leadership 1. Course Objectives By the end of this presentation and its related activities, you will be able to: - Distinguish between groups and mere aggregations - Suggest the difference in interpretation of groups and teams - Demonstrate your understanding of the social and psychological relevance of the stages of formation of a group - Distinguish between task forces, committees, command  more...

Talent Management The details of the modules: 1.) Fundamentals of Talent Management OBJECTIVES: - Demonstrate an understanding of the bases of organisational talent management - Determine the role that might be identified as talent management positions - Assume the correct perimeters within which the psychological contract will be applied - Make assumptions regarding the perceptions and expectations of  more...

Strategic Management and Project Management The details of the modules: Objectives: 1. The Individual In A Dynamic Environment By the end of the specific learning activities delegates will be able to: - Develop an awareness for their own strengths and weaknesses - Develop a strategy for maintaining their strengths while developing their weak areas. -Determine factors within their work environments that are stressors  more...

SAP and Joint Venture Accounting Training methodology The seminar provides the conceptual framework and theoretical background to some key areas of financial management and decision making, which are put into a real world context by providing a practical a toolkita ™ of financial techniques. It includes many worked examples and case studies of real companies relating to each of the topics covered. Delegates are therefore  more...

Planning Costing and Budgeting for Executive Decision-Making PROGRAMME OBJECTIVES: Participants attending the programme will: - Understand stages in the planning process - The multiple functions of budgets - Understand the importance of a well-defined budget process - Learn planning, costing and budgeting terminology used in business - Master techniques for cost-benefit analysis - Learn how to construct profit, cash and balance sheet plans and  more...

Organisational Structure and Control Systems The details of the modules: 1.) Organisational Control Systems OBJECTIVES: - Demonstrate their understanding of the different bases of co-ordination - Determine the organisational benefits of Zero base budgeting - Determine the place of mutual adjustment, as a co-ordinating mechanism within specific organisational settings a determined by their sizes and stages of development, and work  more...

Organisational Improvement Revitalising Organisations Through Organisational Development and Change The details of the modules: 1.) Organisational Development OBJECTIVES: - Demonstrate an understanding of organisational development as a process; - Exhibit a heightened awareness of the constituents of organisational development; - Demonstrate an understanding of organisational climate and how it can be gauged; - Be able to strike a balance between macro organisational development and  more...

Organisational Design Structuring and Restructuring Organisations The details of the course: Course Objectives: - Suggest the approaches which might be adopted in designing an organization - Design an organisation adhering to the principles of horizontal and vertical relationship - Distinguish between the basic types of structure - Appropriately define organisational structure - Distinguish between organismic and mechanistic structures; - Explain the  more...

Modern Quality Systems and ISO 9000 The details of the course: Objectives: - Demonstrate their appreciation for consumer and client demand for quality - Demonstrate their awareness of consumersa ™ increasing quality consciousness - Exhibit an understanding of the role of Quality Systems in: a. Creating a positive organisational image b. Lowering operational costs c. Reducing or averting product or service liability  more...

Modern Quality Systems The details of the course: Objectives: - Demonstrate their appreciation for consumer and client demand for quality - Demonstrate their awareness of consumersa ™ increasing quality consciousness - Exhibit an understanding of the role of Quality Systems in: - Creating a positive organisational image - Lowering operational costs - Reducing or averting product or service liability  more...

Managing Internal and External Cultural Diversity The details of the modules: 1.) Communication in Organisation OBJECTIVES: - Develop a working definition of communication - Determine the important role that an initiator plays in contributing to an effective communication process - Determine when communication attempt has been successful - Determine the factors that contribute to successful communication - Make a definite judgement as  more...

Leadership Styles Seminar or Course Details of the course: Objectives By the conclusion of the specific developmental and learning activities, delegates will be able to: 1. Distinguish between control and influence administrative strategies 2. Demonstrate their understanding of the positive and negative implications of a managera ™s choice of administrative strategy for the management of his or her organisation  more...

Corporate Governance Principles and Practice A. COURSE OBJECTIVES: 1. Functions of Management: An Introduction At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Accurately profile managers at different organisational levels - Outline, with examples, the planning process, as it applies to different organisational levels - Outline the planning  more...

Corporate Governance and Strategic Management A. COURSE OBJECTIVES: 1. Functions of Management: An Introduction At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Accurately profile managers at different organisational levels - Outline, with examples, the planning process, as it applies to different organisational levels - Outline the planning  more...

Communication Information Gathering Analysis and Report Writing A. COURSE OBJECTIVES A. 1. Use of English By the end of the specified Learning and development activities, delegates will be able to: - Demonstrate their ability to spell unusual words - Demonstrate their Mastery of the English a Peculiarsa ™ - Identify words with silent consonants, reflecting this factor in their spelling - Demonstrate their ability to  more...

Anti-Dumping In Practice Hypothesising Case Reporting Case Investigation Countervailing Actions Sunset Review and Suspension 1. Module Objectives: A. Dumping, Anti-Dumping and Anti-Subsidy: A Conceptual and Practical Review By the conclusion of the specified learning and development activities, delegates will be able to: - Discuss, with confidence, the value of international trade and those who are poised to benefit from the various activities involved - Determine the degree to which international  more...

Financial Accounting and Management Accounting PROGRAMME OUTLINE FINANCIAL ACCOUNTING Part One: A conceptual framework: setting the scene Module 1: Who needs accounting? Learning outcomes - Introduction - The development of a conceptual framework - The Statement of Principles - Types of business entity - Users and their information needs - General purpose or specific purpose financial statements? - Stewards  more...

Executive Leadership and High Performance Team Management The details of the course: Objectives: 1.) Team Dynamics - Distinguish between groups and mere aggregations - Suggest the difference in interpretation of groups and teams - Demonstrate your understanding of the social and psychological relevance of the stages of formation of a group - Distinguish between task forces, committees, command groups and boards - Suggest how informal  more...

Comprehensive Project Management A. OBJECTIVES AND RATIONALE 1. The Individual In A Dynamic Environment By the end of the specific learning activities delegates will be able to: - Develop an awareness for their own strengths and weaknesses - Develop a strategy for maintaining their strengths while developing their weak areas. - Determine factors within their work environments that are stressors - Manage  more...

Client or Customer Care By the conclusion of the specific learning & development activities, delegates will be able to: 1. Demonstrate an understanding of value of front-line staff to organisational effectiveness; 2. Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa ™ needs; 3. Exhibit a a functionala ™ level of interpersonal relationship; 4.  more...

Advanced Financial Accounting Seminar Objectives: Understand strategic planning and decision-making framework Provide a strategic view of the business environment Understand and explain the nature and role of financial statements and their interpretation Understand accounting and finance terminology and use the necessary accounting and financial jargon to communicate effectively with the financial professionals  more...

MSc Human Resource Training and Development Management A. Semester 1 A. 1 OBJECTIVES: A. 1. 1 Human Resource and Personnel Management By the conclusion of the established learning activities, delegate will be able to: - Demonstrate understanding of distinction between personal management and human resource management. - Indicate the significant aspects in development of human resource management and personal management. -  more...

Organisational Development OD in Action Improving Organisational Effectiveness OBJECTIVES: By the conclusion of the specified learning and development activities, delegates will be able to: - Demonstrate an understanding of organisational development as a process; - Exhibit a heightened awareness of the constituents of organisational development; - Demonstrate an understanding of organisational climate and how it can be gauged; - Strike a balance between  more...

Production Technology for Non-Production Engineers 23-27 April 2012 Kuala Lumpur In this 5 day training course, the core functions and activities within Production Technology will be addressed and made clear to Non-production professionals working with the Exploration & Production value chain. The program is designed to give Nonproduction professionals the basic knowledge of this engineering discipline in order to improve their communication among the  more...

Introduction to Exploration and Production for New Engineers and Non-Technical Professionals 20 - 21 Feb 2011 KL As exploration and production activities in Asia continue to grow, new engineers and supporting professionals like yourself must grasp the language and technology of exploration and production. Exploration and production technology, equipment specification and processes have a unique language that must be conquered by executives such as you. A confident understanding of the technical jargon used  more...

Introduction to Exploration and Production for New Engineers and Non -Technical Professionals 28 Feb - 01 March 2011 As exploration and production activities in Asia continue to grow, new engineers and supporting professionals like yourself must grasp the language and technology of exploration and production. Exploration and production technology, equipment specification and processes have a unique language that must be conquered by executives such as you. A confident understanding of the technical jargon used  more...

Drilling Essentials for New Engineers Non-Technical Professionals 27 - 28 January 2011 Time is money in the oil business. Drilling time is big money. Whether in a technical, managerial or supporting role, you are a valuable asset to ensuring that project delivery targets are met and profits are realised. As drilling activities continue to increase, professionals like you must grasp the language and technology of drilling operations in order to maximise expenditures throughout the  more...

Drilling Essentials for New Engineers Non-Technical Professionals 29th November 2010 - 3rd December 2010 Time is money in the oil business. Drilling time is big money. Whether in a technical, managerial or supporting role, you are a valuable asset to ensuring that project delivery targets are met and profits are realised. As drilling activities continue to increase, professionals like you must grasp the language and technology of drilling operations in order to maximise expenditures throughout the  more...

Introduction to Oil & Gas Exploration and Production for New Engineers and Technical Professionals 26 - 27 July 2010 As exploration and production activities in Asia continue to grow, new engineers or supporting professionals like yourself must grasp the language and technology of oil & gas exploration and production operations in order to proactively support your organisationa ™s key business activities. Exploration and production technology, equipment specification and processes have a unique language  more...

Introduction to Oil Gas Exploration Production For New Engineers Non-Technical Professionals 19 20 August 2010 Singapore Ex As exploration and production activities in Asia continue to grow, new engineers and supporting professionals like yourself must grasp the language and technology of exploration and production. Exploration and production technology, equipment specification and processes have a unique language that must be conquered by executives such as you. A confident understanding of the technical jargon  more...

Drilling Essentials for New Engineers and Non-Technical Professionals in Oil Gas Vietnam 23 - 24 August 2010 Drilling Essentials for New Engineers and Non-Technical Professionals in Oil Gas! Time is money in the oil business. Drilling time is big money. Whether in a technical, managerial or supporting role, you are a valuable asset to ensuring that project delivery targets are met and profits are realised. As drilling activities continue to increase, professionals like you must grasp the language  more...

Casino Team Building With a fist full of fun money you will enter into the world of gambling where you can chance your hand at blackjack, or have a flutter on the roulette wheel, where nerves of steel are needed to become the ultimate winner. How will the ball land on the roulette wheel? Do you hold or draw on 16 when playing Black Jack? How will the spinner perform at our unique Dice Two Up? At Dragon Team  more...

The Hollywood Challenge Hollywood blockbusters require countless months and millions of dollars to produce. Replicating this high pressure environment a with everything on the line a the Hollywood Challenge requires each team to plan, script, direct, perform and edit a 5 minute Hollywood blockbuster of their own. With a deadline to meet and pitfalls every step of the way, anything and everything can go wrong in this  more...

The Chocolate Challenge The Chocolate Challenge is a great team development activity. It simulates a complete business process from initial concept through design, production, marketing and promotion. Ita ™s all done in a light-hearted and highly creative environment requiring co-operation, mental and artistic skills (and several kilos of chocolate!). In this chocolate team building activity participants are  more...

Corporate Outdoor Teambuilding Training & Events Organization Dragon Teambuilding Int. Ltd. has been created in June 2004 by Charles GEORG, from France. Big enough to be the best - Small enough to be personal and attentive, Dragon Teambuilding is one of the Shanghai's largest providers of interactive Teambuilding events, specialized in Corporate HR Team Building and Team Development through Problem-Solving and Strategy-Planning activities in a fun/  more...

Leadership Skills for Technical and Professional Managers Course Description: The high performance organization requires dynamic leaders who can fully develop the potential of the firma ™s most valuable assets a its employees. This seminar looks at the specific skills needed to manage and motivate professional and salaried employees. Managers, Directors and staff will explore their roles and how they relate to your companya ™s mission.  more...

Diploma in Instructional Designing KBuffer, as you may be aware, is one of the leading institutes in India providing many job-oriented courses. Instructional Designing is one of the major process of E Learning. There are many good opportunities available for Instructional Designers (IDs). We have signed up with many companies for placing our successful candidates. Any graduate who clears our English Admission Test is eligible to  more...

Comptia A The CompTIA A Certification course is the first step in the preparation for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician. The course will present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure,  more...

Making Google Work For You You are familiar with computers and the way they work. Computers have contributed to the rise and spread of the Internet, which has now become the driving force for the networked communities around the globe. In this course, you will use products from Google such as Google Chrome, Google Mail, Google Desktop, iGoogle, and Google Maps to take full advantage of all that the Internet has to offer.  more...

Microsoft Powerpoint 2007 Level 2 As a Microsoft Office PowerPoint 2007 user, you are familiar with the basics of creating a presentation, and you are able to convey information effectively in a simple way. Static content in presentations, however, will not keep your Audience interested. In this course, you will enhance presentations with features that will transform basic presentations into a powerful means of communication.  more...

Microsoft Powerpoint Level 2 2010 This course is designed for professionals who will use Microsoft Office PowerPoint 2010 to prepare presentations and be more productive in their work. Course Objective: You will enhance your presentation by using features that will transform it into a powerful means of communication. You will customize the PowerPoint interface to suit your requirements and use features to create dynamic and  more...

Personality Development this program covers overall personality development. Major topic's that are covered in the courses are body language, soft skills, telephone etiquette, dressing sense, communication skills, voice modulation etc This Program is designed for 3 hours training which cover's the main area's of personality development training. This program also help's in confidence building and over all  more...

Communication Skills This program covers communication skills, which provides enhancement to all the communication barriers like public speaking, etiquette, body language, soft skills, telephone etiquette, dressing sense, communication skills, voice modulation etc This Program is designed for 5 hours training which cover's the main area's of communication skills training. This program also help's in confidence  more...

Interview Management Job Interview "Secret" Gets You Hired Fast. its a fast track program which helps you get hired soon and make you understand every thing about resume / cv, questions, interviews skills, Management job interview questions, explore the candidate's management-related competencies, personal management style, Popular interview questions are outlined with practical answer guidelines. This Program  more...

Voice And Accent Voice and Accent course allows you to pick 4 different accents *UK *US *Australia *Neutral This Program is designed for 10 days training Module each. Voice and accent training imparts the basic concepts of the English alphabet and its corresponding letters, which further represent their respective sounds, and thereby improves overall conversational skills. several other factors like  more...

Registration open for PMP Training on 29th April to 3rd May At Qatar Call us Now 1800-200-2003 The Project Management Institute is known as the PMI organization. Their professional certification is called PMP which stands for Project Management Professional. PMI credentials certify your knowledge and experience in project management so you can be more confident at work and more competitive in the job market. Target Group Individuals new to project management or project managers, team  more...

Do PMP Training In Qatar on 29th April to 3rd May Call Us 1800-200-2003 Course Overview The Project Management Institute is known as the PMI organization. Their professional certification is called PMP which stands for Project Management Professional. PMI credentials certify your knowledge and experience in project management so you can be more confident at work and more competitive in the job market. Target Group Individuals new to project management or  more...

Registration open for PMP Training on 29th April to 3rd May Qatar Call us Now 1800-200-2003 Course Overview The Project Management Institute is known as the PMI organization. Their professional certification is called PMP which stands for Project Management Professional. PMI credentials certify your knowledge and experience in project management so you can be more confident at work and more competitive in the job market. Target Group Individuals new to project management or  more...

Do PMP Training Qatar on 29th April to 3rd May 2012 Call Us 1800-200-2003 Project Management Professional V 4. 0 Program Course Overview The Project Management Institute is known as the PMI organization. Their professional certification is called PMP which stands for Project Management Professional. PMI credentials certify your knowledge and experience in project management so you can be more confident at work and more competitive in the job market. Target  more...

Registration open for PMP Training on 29th April to 3rd May by QLogy Qatar Call us 1800-200-2003 Project Management Professional V 4. 0 Program Course Overview The Project Management Institute is known as the PMI organization. Their professional certification is called PMP which stands for Project Management Professional. PMI credentials certify your knowledge and experience in project management so you can be more confident at work and more competitive in the job market. Target  more...

Supplier Development This 1 and 1/2 day Supplier Development workshop provides direction on world-class ways of working with suppliers to improve supply chain performance in all areas that will benefit the cross-functional interests of the organization. Topics to be covered include defining supplier development; examples of effective supplier development and evaluation systems; components of implementation activities;  more...

Communication and Interpersonal Skills This 2-day Communication and Interpersonal skills is highly interactive and participants will learn to improve their communication skills and change behaviors to create a people-oriented environment. The need to be receptive to new ideas and selling ideas to others will be highlighted. Participants will learn how to motivate others and build a successful team; give and receive constructive  more...

Customer Service Skills This 2-day Customer Service Skills program is highly interactive and participants will learn the importance of a customer-focused attitude, building relationships, and using positive language, voice/tone, projection, posture, and gestures. The organization's mission will be covered, and the keys to customer service will be employed. Hands on exercises will be used to demonstrate the appropriate  more...

Improving Communication in Procurement This 1-day program will focus on improving participants' written and oral communication skills, including effective listening skills. Participants will learn to improve letter and memo writing, as well as the keys to writing effective reports. Resolving communication problems and conflict resolution will be discussed. An assessment tool will be used to provide feedback to participants on their  more...

Written Communications in Purchasing This 1-day program will focus on improving written communication skills. The principles behind clear and dynamic writing will be covered. Participants will learn how to organize writing projects; assess the audience for communications; apply various tools for writing projects; and evaluate written materials to improve results. Exercises, together with a self-assessment tool, will be used to  more...

Social Media Law Benefits strong Stay ahead of the new challenges and opportunities social media presents by addressing them now! /strong With the recent explosion in the use of social networking, attorneys and litigants are quickly learning the risks and rewards of participating in social networking. It is important for attorneys to understand the trends in this new platform when advising their clients of the  more...

Secrets of Master Presenters The Art and Science of Selling Your Message "The effective presenter makes it easy for the audience to grasp ideas without having to work. The effective presentation story leads the audience to an irrefutable conclusion. The journey gives the audience a psychological comfort level that makes it easy for them to say 'YES' to whatever the presenter is proposing. Presenting...is selling." --Jerry  more...

Effective Communication Getting Your Message Across One of the greatest barriers to effective communication is the assumption that message sent = message received. Too often, we presume that the words and ideas we choose for communicating a message hold the same meaning to others as they do to us. In addition, we are often unaware of how our nonverbal communication influences our message. As a result, we are often confused by the reactions we  more...

You Can Speak with Confidence How often have you admired and envied those who speak before groups with such ease and confidence? Do you find yourself wishing that you had the talent to motivate, persuade, and hold the attention of a group? You can have it. Confident speaking is not strictly for talented naturals or geniuses or loud people. Speaking is for everyone who has a message to impart; a purpose to fulfill, and  more...

Practical and Legal Issues of Employee Wellness Programs Benefits strong Ensure nothing gets overlooked - get on the road to success in employee wellness programs. /strong With health benefit costs on the rise, many employers are using targeted, coordinated wellness programs as a last line of defense to their burgeoning health insurance budgets. When designing and implementing such programs, most employers don't think about the ADA, HIPAA, EEOC, DOL,  more...

Powerful Presentations Training Seminar Powerful Presentations Improve your face-to-face presentation skills with public speaker training that focuses on: - Public Speaking Training Skills - Presentation Training - Sales Presentations - Technical Presentations - IT Training - Executive Presentations - Scientists and Engineers Presentation Training Seminar & Workshops: Our presentation skills workshop will  more...

Negotiating Success Negotiating Success! is a two day training workshop that transforms the way professionals negotiate. The old ways of highly competitive negotiations that produce win-lose results are history. In the long run, win-lose is lose-lose! Negotiating Success! is based on the three pillars of Mutuality, Proactivity and R. E. S. P. E. C. T. Mutuality encourages negotiators on both sides to look for  more...

Think On Your Feet ® Think On Your Feet ® is a core competency in leading edge organizations. It is the platform on which to build speaking, presenting, writing & negotiation skills. Think On Your Feet ® introduces the capsules-of persuasion concept along with 10 plans that structure ideas quickly for Clarity, Brevity, and Impact. This globally acclaimed workshop actually trains leaders and front line  more...

Creating Customer Loyalty Creating Customer Loyalty is a one day training program that transforms the way professionals see opportunities for customer service. Creating Customer Loyalty is based on the premise that EVERYONE is our customer; and both internal and external customers need to be satisfied. To truly serve, one must first become more intensely self-aware and then heighten onea ™s ability to notice their  more...

Situational Frontline Leadership Situational Frontline Leadership is designed to foster successful frontline managers. It teaches them how to build people. Build trust. Build teamwork. To bridge the gap between what is and what could be for each employee and the company. Situational Frontline Leadership shows frontline managers how to diagnose individual situations and employ core communications skills to partner for performance.  more...

Thriving In Times of Change Thriving in Times of Change is an experiential training workshop for professional teams. It enables participants to master the competencies of workplace resilience to see how resilience impacts team dynamics in the midst of rapid change. Participants explore the dynamics of team resilience from relationships to solution-finding to corporate culture, utilizing components of the S. U. P. P. O. R. T.  more...