Communication And Understanding

IT Project Management: Process Tools and Techniques Today s IT and Communication projects present unique challenges to the project manager requiring coordination with many stakeholders and integration of various technological capabilities. Industry research shows that only approximately 30% of IT projects achieve their time, cost and specification goals. This statistic demonstrates an obvious need for IT professionals to supplement their  more...

Effective Communication Workshop General Description of the Workshop You can develop your effectiveness by understanding the impact of your communication style. In this 2-day workshop, participants will be able to gauge their own communication styles, and affirm and understand not only their own personalities and preferences and of the others. Objectives: Learn to identify and meet the informational and relational needs of  more...

Managing Strategic Change: A CHANGE LEADER S WORKSHOP An innovative three-day program incorporating an interactive change management simulation designed to introduce management concepts and skills critical to leading organizational transformation. Who Should Attend? Everyone effects change or is affected by it, so this workshop benefits executives, managers, leaders and change agents wherever they reside in an organization. Anyone leading or  more...

Working Remotely: How to Stay Connected and Effective Overview Remote workers face a completely different set of challenges than co-located ones. Opportunities for miscommunication abound, and anxiety arises about missing out on the natural networking and visibility that come with being in the office. How do you build relationships with peers and coworkers when you re not there to sign the group birthday cards? Successful remote leaders and workers  more...

Embracing the Future: Successfully Navigating Change and Transition Overview Change or die is an evolutionary imperative for organizations today. Employees can act as facilitators, barriers, or saboteurs, depending on how they view a change. Companies can t afford to ignore the power the change targets have on the overall success of the organizational transition process. A successful outcome depends on the ability of employees to accept and rally around the  more...

Creating a Collaborative Culture: Improve Results by Pulling Together Overview Conflict between corporate departments is a hidden cost that drains organizational productivity and directly impacts the bottom line. Different functional areas are in the awkward position of competing for resources while depending on each other for support. Customer Service is frustrated with Sales, Operations is at war with HR, Marketing can t get Legal to approve the advertising it s  more...

Five Essentials for Building High Performance Teams Overview The sooner team members make the transition from I to we, the more productive the team will be. The team s chemistry and culture have as much influence on its success as any other aspect. Ultimately, its success depends on each member understanding and maximizing his or her own value on the team and capitalizing on contributions of those who are different. Teams are the most effective  more...

Groundbreaking Sales II: The Power of Understanding Core Needs Overview Zig Ziglar had it right you really can have everything you want if you are first willing to help others get what they want. Did you know that addressing the core needs and values of potential clients has a direct impact on sales success? It s one thing for a client to face a choice among a group of similar competitors and quite another if one of the options is presented with an  more...

Incident Command System The Incident Command System is an efficient, flexible and standardized response management system. It is an 'all hazard - all risk' approach to managing crisis response operations such as chemical spills, fire, floods, earthquake, as well as non-crisis events like concerts or any planned event. The ICS emphasizes effective cooperation, coordination and communication among the responsible  more...

Managing Relationships at Work Description This workshop helps participants improve relationships with managers, peers, and staff so that they work more effectively within the organization to accomplish business and department objectives. Content Social Style : Understanding the model; The four social styles; Identifying your own style; Recognizing the style of others; Flexing your style; Identifying relationship challenges;  more...