Custom Search

> > > >

Instructor Led Communication Skills Training - Training Resources

Communication Skills Training Provider? - Tell us about your Training!

Please select the location nearest to you: United Kingdom United States Egypt China United Arab Emirates Canada India Singapore Australia Pakistan South Africa New Zealand Malaysia Ireland Hong Kong Indonesia Thailand Phillipines

online course

instructor-led class

learn at home

group study

self-directed study

cd-based training

DVD video training

printed book

e-book digital book

workshop seminar

train the trainer

computer-based learning

discount pricing

online tutorial

Communication Skills Training Seminars and Classes

From Impact Factory

Advanced Presentation Skills Course

This one-day course is for people who have considerable experience as presenters, and may well have been presenting for many years and for those who would like to 'freshen up' their presenting style. We will look at the value of preparation - and paradoxically, how the better prepared you are the better equipped you are to change your mind about which option to take when you are up against more...

Advanced Presentation Skills Training

Influencing and Negotiating Skills Training This one-day Public Influencing and Negotiating Skills Course looks at Influencing and Negotiation as skills that work differently for each individual. Let's face it there are times when all of us need to get other people to see things slightly differently, or to get them to do something we need them to do. There are also times when we need to negotiate conditions, timings or price and here it more...

Influencing and Negotiating Skills Course

This one-day Public Influencing and Negotiating Skills Course looks at Influencing and Negotiation as skills that work differently for each individual. Let's face it there are times when all of us need to get other people to see things slightly differently, or to get them to do something we need them to do. There are also times when we need to negotiate conditions, timings or price and here it more...

Assertiveness Training Course

This one-day public course is designed to explore and understand issues around assertiveness. It's not possible to turn a gentle soul into Anne Robinson - thank goodness! Instead we look at how to be less accommodating and set clearer boundaries for others. The idea is to feel better about saying 'no' without having to change who you are. This is a practical assertiveness training more...

Assertiveness Skills Training

From Alan Mars

Confidence Ticks! Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN3. February 8th 2009

... your personal presence? Improve your presentation and communication skills! Speaking with confidence, colour and conviction. Alexander Technique principles for public speaking & performance. Freeing your voice: volume, resonance, variation and clarity. Body language: using posture, gesture and personal space with increasing impact. Reading and building rapport with your audience. more...

From Learning Technologies, Inc.

Sales Success

...tch your style to your customer, and how to enhance basic communication skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, more...

Essential Listening Skills

...communication skills we possess. Unfortunately, the ability to do it well does not come naturally. In our listening skills programs we focus on assessing how well you listen, different listening tips and techniques, and what non-verbals can tell you (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By more...

From Mitchell Phoenix

Expert Presentation Skills Development

...r trainers, speakers and presenters wishing to take their communication skills to the next level. Gaining immediate buy-in Audience engagement Persuasive content Gaining commitment Creating active reference Dealing with interruptions Handling difficult questions Confidence boosters The program develops world class skills and insight into the art of public speaking. The level of more...

From Contacts Plus

AT&T Diploma for Agents

Even the best communicators in the world have their pitfalls. Through this course, you will gain the knowledge of how to better communicate with others as well as avoid misunderstanding. You will enhance your understanding people and know the power of empathy towards them. This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path more...

Communication Skills Program ...n order to speak in an effective way, how to improve your communication skills and how to create a well communicating team which can benefit your organization. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: - Understand the communication definition and the importance of communication Skills. - Identify the communication process. more...

Business Writing Skills Program

... are living in a time when effective business writing and communication skills are essential. Business writing styles have changed. If you or your team are not using updated business writing techniques, you may be jeopardizing a new deal, an ongoing project, or a successful client relationship. A great deal of our business is now done over the Internet and through email. Business people are more...

From Expat 2 Expat Co. Ltd.

Conversational English - Level 3 to 6

This course is designed to develop the studenta s conversational skills, pronunciation, vocabulary and grammatical knowledge. The course is based on different books from Cambridge and Oxford depending on needs of the student(s) All classes can be tailor made depending on the needs of both students and enterprises. The levels begin a 3; students who can talk in shorter paragraphs and limited more...

From H2 Training & Consultancy Ltd

Report Writing

...s. This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English. It is particularly recommended for anyone required to write reports on behalf of their company, and who would like to improve the quality, clarity and effectiveness of all their more...

From SETTEC

Advanced Presentation Skills Workshop

Are Presentations important in your organization to be noticed amongst colleagues, management and customers? Did you know that the "Fear of Public Speaking" is ranked the highest, whereas, "fear of death" is ranked number seven? "Presentations" play a vital role in projecting the company's image to customers. It is also a tool through which leaders determine potential for higher management more...

Effective Communication Skills

Communication and conversation are around us every day. In order to accomplish most things, communication and conversation are employed. At work we must communicate with our employers as to the status of our work, or as employers, we must communicate with our employees regarding responsibilities and expectations. We must communicate with our childrena s teachers in order to best help them in more...

From Dale Carnegie Training of Ohio and Indiana

Strictly Business The Dale Carnegie Immersion Seminar

If you've always wanted to take the Dale Carnegie Course but could never find the time, then this program is the one for you. Focusing strictly on business issues and communication, you will gain the benefits of the Dale Carnegie Course to enhance your business operations. In this program, you will focus on building stronger teams, communicating for clarity and becoming more effective in your more...

The Leadership Advantage

This 3-day program gives you the essential pieces for understanding and cultivating leadership abilities. It emphasizes the principles of superior leadership - from listening creatively and fostering trust to forging collaborative relationships and boosting team results. But this training goes beyond theory - giving you the practical tactics and techniques to become an effective leader. Fully more...

From The Training AdvantEdge

Getting Boomers, Gen Xers, and Gen Yers to Work Together

There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of more...

Avoid Toxic Communication Becoming a More Skilled Communicator

This two-day workshop is designed to help participants improve his or her communication skills with other people in their workplace or at home. This workshop will also help participants who are struggling to find that middle ground between being too aggressive and too passive and how to counter the manipulative tactics of difficult people. more...

From Dale Carnegie Training of Ohio and Indiana

The Dale Carnegie Course on Effective Communications and Human Relations

Look around you at successful business people, world leaders, professional athletes and entertainers. You'll find a disproportionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates. This course will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress more...

From Meirc Training and Consulting

Certified Customer Service Executive - Customer Service

Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Understand the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and more...

Customer Service Mindset - Customer Service

Analyze basic behavioral patterns of different customer personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization. more...

Project Management Skills - Contracts and Projects

By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses while more...

Advanced Communication Skills - Dubai

By the end of the program, participants will be able to: Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different more...

Advanced Presentation Skills - Communication Skills

Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different personalities through rapport. more...

Public Relations and Media Skills - Public Relations

Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques. more...

Advanced Public Relations - Public Relations

Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization. more...

Making Powerful Presentations - Communication Skills

Practice the basic techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the qualities of a dynamic presenter and ways for achieving them. more...

How to Conduct Productive Meetings - Communication Skills

Identify the correct structure and correct purpose of a meeting. Learn how to properly lead a meeting. Discover the various responsibilities of participants in a meeting. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting. more...

Facilitation Skills Managing Group Dynamics - Communication Skills

Identify and explain the process and value of facilitation. Examine the core concepts and competencies required to understand the dynamics of group process and facilitation. Recognize groups dynamics and balance between task and maintenance functions. Apply facilitation tools and techniques in a variety of situations. Ultimately improve their role as facilitators. more...

Efficient Administration and Secretarial Skills

...participants will be able to: Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/ her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for more...

Interpersonal Communication Skills

By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the human communication process. Develop skills in listening actively and empathetically to others. Apply effective ways to deal with more...

Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are more...

Efficient Administration Skills ...ram is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways more...

Project Management Skills

Objectives: By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses more...

From Primer Business Solutions Inc.

Business Skills Business Communications

...le overlook this fact by not learning how to do it. Solid communication skills can give any organization a huge competitive edge. This Business Communication Course is designed to give you the skills you need to communicate your desires and needs both effectively and efficiently. The course is great fun and engages the students in activities and scenarios to better demonstrate the techniques more...

From KnowledgeWoods Consulting Pvt. Ltd.

Business Communication Training

...COMMUNICATION SKILLS is a ONE DAY Interactive Program that provides a practical foundation for enhancing your Business Communications. It relies on proven organizational learning principles - Slides, Discussions, Systematic Trainer Inputs & presents content in a Straightforward, Informative, and Entertaining way DURATION: ONE (1) Day Our Focus is on not just providing theoretical Information more...

From Global Training Partners

Cross Cultural Intercultural Diversity Management and Awareness Understanding "culture", it's visible and invisible aspects; basics of effective intercultural communication; personal, national and organizational cultures; hidden values that drive behavior; how cultural filters shape assumptions, perceptions, stereotypes, behaviors and ways of communicating; cultural ethnocentrism and how to overcome it; cross cultural differences in verbal and nonverbal more...

Cross Cultural Intercultural Training Living and Working In Other Cultures Strategy and Competency Cross cultural intercultural business practices in global contexts; gaining insights on working across cultures by understanding different communication styles, decision making patterns, negotiating styles, management practices, gift giving and greeting rituals; acquire skills for conducting business across cultures; using cultural informants; women in management; developing cultural strategies more...

From Trainers 'n' Mentors

Corporate soft skill training - Delhi NCR

> Basic etiquettes > Basic etiquettes for dining, party, formal and informal interaction > Business writing > Communication skills > Cultural sensitisation for coming to India > Cultural sensitisation for going abroad > Customer service > Dressing for success > E - mail etiquettes > Presentation skills > Recruiter training for IT industry > Team building exercises more...

Communication Skills

...Communication Skills What to Say and How to Say It Program Overview Some people seem to be able to say the right thing no matter what the situation. Their ability to navigate through tense discussions opens doors in the business world that may have otherwise closed. During this training program, participants will learn the secrets of communication pros, including building personal more...

From Matrix Essential Training Alliance

Adventures in Neuro Hypnotic Repatterning

...communication skills, beyond persuasion and enables you to utilize the chemistry and neurology of your own brain and body to bring changes in your beliefs, thoughts and feelings, moving you swiftly, painlessly and with laughter into the life you dreamed of. Business, Sales, Traditional and Complementary Medicine, Teaching, Training, Media and Advertising, Parenting, Psychology, Therapy, more...

From Skillstudio Limited

Essential Interview Skills - Central London

...communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation - like how well you are more...

Effective Communication Skills - Manchester

...Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays more...

Effective Communication Skills - Central London

Effective Communication Skills - Glasgow

Essential Interview Skills - Leeds

Effective Communication Skills - Birmingham

From Illumine Training

Writing Dynamics - Written Communication Skills

This course will radically transform your business writing skills and plan, draft and edit technical and non-technical documents (including reports, emails, letters, manuals and guides, proposals and many more) more efficiently. You will write with authority and impact - and do it faster! more...

Smarter Selling - Building Better External and Internal Relationships

Whether selling products or services to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success. Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that: -Sell products and want to understand customers' personal needs, build rapport more...

Think On Your Feet - Verbal Communication Skills

This course will help you to communicate your ideas and knowledge clearly, concisely and persuasively when you are in the many informal, unplanned discussions, meetings, briefings AND the formal planned ones. The ability to a think on your feeta is one that can be learnt and developed. This is the globally acclaimed 2 day workshop that will help you master it. more...

From Taylor Performance Solutions, Inc.

Professional Customer Service Skills ...educe turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and focused on skill development. Your employees will practice enhancing their skills using case studies and exercises that make them feel as if they are having actual interactions with your more...

Communications and Customer Relations

Our customized customer service training programs help businesses achieve the following goals: Increase first point of contact resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are more...

From Last Minute Training

Essential Communication Skills - computer help A major goal of this workshop is to help participants understand the impact their communication skills have on other people, and how improving these skills can make it easier for them to get along in the workplace. more...

Interviewing Communication Skills - High Impact Client Interviews Theory - Elite This workshop focuses on proven sales strategies that should be utilized in a customer interaction prior to the recommendation or presentation phase of the selling process. more...

Communication Skills Managing time is a myth. We need to manage ourselves in the fixed amount of time we are given. This workshop will help participants zero in on the areas that will provide them with the greatest return. more...

Advance Customer Service- Elite Training Systems Learn how to keep the clients you have and how to get them working on your behalf to land more business! Gain the knowledge you need to be better armed to qualify clients through enhanced communication skills. more...

Advanced Customer Service Learn how to keep the clients you have and how to get them working on your behalf to land more business! Gain the knowledge you need to be better armed to qualify clients through enhanced communication skills. more...

Interviewing and Communication Skills Interviewing skills are essential and our discussion will include ways that you can improve your skills in this area for increased success. This workshop will focus on that, and much, much more. more...

Communicating Confidently in Business ...course you will raise both your personal and professional communication skills to the top 10% of the world a and that is where you will find the most successful people in business and in life. Confident communicators are given more responsibility at work, are given promotions and raises more often, and become great business leaders. When you can communicate clearly and confidently, but more...

Client Care Representative CCR Certified Training Program 2 Days ...Council. Course Objectives include 1. Learn effective communication skills to improve the agenta s ability to deal with customers and co-workers. 2. Identify and practice strategies for effectively managing difficult customer situations. 3. Be better prepared to ask the right questions leading to higher problem resolution on first contact. 4. Formulate customer information for effective more...

Telemarketing Using A Telephone as a Sales Tool We never stop learning how to improve our selling skills. Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. The telephone can supplement, enhance, and sometimes replace other means of marketing and selling. This personal approach can dramatically more...

Telemarketing - Using A Telephone as a Sales Tool The telephone can supplement, enhance, and sometimes replace other means of marketing and selling. This personal approach can dramatically increase your sales success. This one-day workshop will help you hone your communication skills, your ability to persuade, and your ability to personalize each sales call to the person and to each situation. more...

Public Speaking Presentation Survival School ...ing what you want to say, and being comfortable with your communication skills. In this comprehensive two-day workshop, you will master the skills that will make you a better speaker and presenter. It s like preparing every detail of a party. You are prepared, and it s going to be a smashing success. Learning Objectives * Identify ways to gain rapport with your audience * Learn more...

Powerful Sales Presentations Theory This course is intended for those wanting to learn a systematic approach to presenting that will simplify their presentations and make it easier to deliver their message in a professional, logical manner. Participants will learn techniques to improve their communication skills. Participants will explore Important facts about how people learn, retain information and make decisions.We will also more...

The Art of Excellent Communication for Business or Pleasure * Learn the art of small talk to help you make friends and business acquaintances * Influence others to get buy-in without feeling like a bully * Make a winning first impression - every time * As a manager or leader, ensure your message comes across the right way * Run relevant, inclusive meetings * Advance your public speaking & presentations more...

From Ripley Training Limited

Making the Most of Meetings

Making the Most of Meetings - Ripley Training Ltd specialises in designing and delivering effective learning interventions including public/ in-house training programmes and professional consultancy. We offer learning solutions to optimise performance in small, medium or large businesses across Yorkshire. What are the benefits? This one-day workshop shows you how to: When attending someone more...

From Verve Training

Effective Business Writing for Managers

A two to three day course, designed for middle managers and above, to develop the writing skills and tools they need to communicate clearly and effectively. This course has a heavy emphasis on interactive teaching and much of the time during the course modules will be spent on practical writing exercises, which will be individually assessed throughout. Whatever type of document is being written more...

From Karen Denega Training & Coaching

Enhancing My Effectiveness Using MINDEX Thinking Styles

A Powerful Tool for Transformation... Our thinking style is our characteristic way of processing information. It's the way we acquire our knowledge, organize our thoughts, form our opinions, solve problems, make decisions, plan, and express ourself to others. The Mindex Thinking Style Profile enables a person to better understand his or her primary patterns of thought. Based on a combination of more...

From Talent Tools

DISC Certification Training

Extended DISC - TWO Day Certification Training Early Bird Registration from $2800 (+gst where applicable) available now. Standard Registration from $3000 (+gst where applicable) Registration investment includes over $2000 in resources and retail products for on-sale or use in your organisation including o 5 Personal Analysis Reports o 1 Team Analysis Report See the list of more...

From Who are you now?

Introduction to Counselling Theory (Exploring Personality and the Person Centred Approach) Starting 24th November 2009 Dates/ Times: Tuesdays: November 24; December 1, 8 (10. 00-14. 00) Saturday: December 12 (10. 00-17. 00) Tuesday: December 15 (10. 00-14. 00) Venue: To be advised Starting 24th March, 2010 Dates/ Times: Wednesday: March 24, 31; April 21 (10. 00-14. 00) Saturday: April 24 (10. 00-17. 00) Wednesday: April 28 (10. 00-14. 00) Venue: St Thomas' Church Hall, more...

Introduction to Counselling Skills (Listening Skills and Self Awareness) Starting 4 February, 2010 Dates/ Times: Thursday: February 4 (10. 00-13. 00) Saturday: February 6 (10. 00-16. 00) Thursdays: February 11, 25; March 4, 11, 18, 25; (10. 00-13. 00) Venue: St Luke's Church, Aylsham Road, Norwich, NR3 2HF Starting 29th April 2010 Dates/ Times: Thursday: April 29, May 6 (10. 00-13. 00) Saturday: May 8 (10. 00-16. 00) Thursdays: May 13, 20, 27; June 17, 24 more...

From BodhiH Training Solutions

Time Management ...iorities, decision-making, desk and paper management, and communication skills. They will have the skills to manage their priorities; manage themselves to get things done on time; be assertive with colleagues and managers and learn how to say a noa ; gain sufficient time to complete their most important tasks; effective daily planning; prioritize and schedule tasks; learn to allocate time to more...

Communication Skills and Presentation Skills ... Mysore, Hyderabad and other cities across South India Communication Skills and Presentation Skills This training focuses on developing participantsa skills in an encouraging, positive and patient environment whilst maintaining an element of fun and active participation. Everyone has the potential to excel if they are given the necessary skills and support. We realize the importance of more...

corporate training in bangalore chennai coimbatore ernakulam mysore hyderabad and other cities across south india ...ive Skills Positive Mental Attitude Business Etiquette Communication Skills Time and Stress Management Leadership Training (Front line/ Junior Level Managers) Leadership Training (Middle and Senior Level Managers) Coaching Skills for Managers Finishing School (Campus to Corporate Program) Personality Development Program One-day Fun-Filled Team Building Workshops Accelerated Learning more...

Leadership Skills and Management Skills Corporate Training Programs in Bangalore, Chennai, Coimbatore, Ernakulam, Mysore, Hyderabad and other cities across South India Leadership Skills and Management Skills Leadership and Management Skills, a three-day Program, enables the Participants to learn from the general literature of leadership theory. The Participants develop a list of generally acceptable characteristics of what makes more...

Communication Skills ... Mysore, Hyderabad and other cities across South India Communication Skills Course Content: a Verbal Communication a Written Communication a Business Communication a Body Language a Para-verbal skills a NLP based communication a Communication exercises a Listening skills a Communicating across cultures All our corporate training programs are customized to more...

Personality Development Program ... s Transformation a Sensitivity - Sharpen your senses (Communication Skills) a Creativity and Lateral thinking a Developing Positive Mental Attitude a Emotional Quotient a Accelerated Learning - Memory and Intuition enhancement a Team Building a Time and Stress Management a Handling Criticism a Positive Health a Food habits and Meditation a Goal setting - more...

From ITSM Academy

ITIL Service Manager Course Objectives: The ITIL Service Manager is the highest achievement in ITIL training and certification. The path to earning an ITIL Service Manager certification is an intense 10 day in-course learning experience with expected interim self study. The class covers 40% theory, maintaining 60% of the curriculum for practical application through case studies. Candidates are also evaluated more...

From Corporate Coach Group

Communication Skills Training

Clear and confident communication is a vital skill to everyone in business. Poor communication costs time, money and effort. This Communication Skills Training Course will provide you with essential skills to communicate more effectively. Clear and confident communication will make your team function more effectively. Learn how to be more accurate and persuasive. Explain your ideas with more...

Management Training

The programme is designed for managers who need a practical method to help them to become immediately more effective. The purpose of the training is to help managers interact with people in such a way as to improve productivity and create a good atmosphere. Team leaders will achieve additional skills that will help them to be more effective and confident. The training style is practical, more...

Conflict Management Training

Some managers do not manage conflict very well. Instead, they sometimes mismanage conflict and make the situation worse. Conflict in a team is inevitable and could even be beneficial, but only if it is managed according to correct principles. On this course, you will learn exactly how to handle conflict situations and difficult people. The purpose of the training is to help managers interact more...

From Treeline Training, Inc.

Conflict Resolution This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures more...

The Communication Mystery Solved This is an accelerated learning program in which learners will complete a series of activities through which they will learn communication skills, as well as uncover a murder mystery. In this course the instructor plays both the trainer, as well as a cantankerous police chief. The theme transports participants through assertive speaking skills, active listening skills and appropriate conflict more...

The Art and Science of Communication This program will provide methods and information to analyze and improve your own communication and help you assist others. We communicate in many ways: with our words, tone, eyes, and bodies to name a few. Understand the hidden meanings behind the various communication methods and devise strategies to communicate more effectively and avoid unnecessary conflict. more...

Communication Skills for Technical Professionals ...communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the ability to perform the technical aspects of the job. This program will help technical employees build rapport with a wide variety of individuals, prepare effective business documents and prevent more...

Communication Skills for Emerging Leaders This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various personalities. more...

From Centre for Creative Thinking

Conflict Management Working with people had never been easy. For organizations to continue to perform well and meet their stakeholdersa expectations, employees at all levels need to bring out the best from the people they manage. Unfortunately in the process of getting things done, we have to deal with conflicts as well. Conflict is inevitable in work life. Each of us needs to master the critical skills so that we more...

From MotivatedMinds, Inc

The Genius Inside Workshop Series The Genius Inside Workshop Series is an adapted version of a leadership development coaching program designed for groups. Ita s the perfect solution for organizations with budgetary constraints who want coaching for managers, executives and leaders. The workshops are interactive and efficient. At the outset of the program, personal effectiveness is linked to job more...

The Genius Inside Coaching Program

The Genius Inside Coaching Program The Path to Your Natural Power a This program helped me refine my a Inner Gamea which gave me clarity, focus and higher levels of confidence. Proper coordination of my talents allowed me to take some big leaps - I now have an incredible job where my strengths are highly valued and provides a passionate life that Ia m energized about every day." more...

From Asktenali.com

Effective Leadership

This highly interactive workshop explores Leadership attributes and behaviors as they relate to successful management practices. Participants experience team-building activities and discuss team stages, communication, conflicts, roles and motivation. Workshop Information The workshop is intended to be provided in a Workshop format. A variety of practical examples and case studies will also be more...

Workshop on Effective Communication

...s, Supervisors or for anyone who desires to enhance their communication skills. The Topics covered are Understanding Self, Role and Environment/Verbal and Non Verbal Communication (Body Language), Assertive Communication, /Listening Skills, /Effective Writing and Presentation, /Public Speaking, Phone Etiquettes, /Email Writing/Interpersonal Skills (with emphasis on business more...

Team Building

Asktenali.com - HRD Trainers and Consultants offers full-day and multi-day team building workshops. All of our corporate team building activities are interactive, full of adventure and emphasize business applications. We make your event fun, memorable and - most importantly - results oriented. Workshop Content This highly interactive workshop explores Leadership attributes and behaviors as more...

From National Conflict Resolution Center

NCRC presents 2010 Winter Institute on The Art Practice of Mediation

NCRCa ™s classic facilitative mediation model is introduced and reinforced over two weeks of sequential learning. The courses can be taken separately or together for a total of 64 hours of mediation training. Introductory Mediation Skills Training (32 hours) in the first week is followed after a weekend break with Advanced Mediation Skills Training (32 hours) which introduces new techniques more...

From Capital Training (South Wales) Limited

Preparing to Teach in Lifelong Learning PTTLS At Capital Training (SW) Limited we offer BTEC Level 3 Preparing to Teach in the Lifelong Learning Sector. This course is the starting point for anyone involved in the delivery of adult learning. The course is part of the National Qualifications Framework and is set at Level 3 and 4. There are no specific entry requirements for this qualification. However, there is a considerable amount of more...

From Target Learning

Target Listening - Listen, Learn & Remember

In this 4, 6 or 8-hour seminar you will learn how to: * Identify your listening mistakes before they happen * Identify the true intentions of speakers to avoid misinterpretation * Take effective notes during meetings and classroom sessions * Improve your overall concentration skills You will also learn how to listen and respond appropriately during: * Meetings and presentations * more...

Target Writing: Communicating for Results

Poor written communication among staff, vendors and customers will always cost you time and money. For instance, calculate the amount of time required to create a document (i.e. e-mail, letter, memo or report). Now calculate the time it takes to send out clarifications, or answer questions because your readers failed to comprehend a message you thought was clearly stated. The primary more...

From Leaders Workshop

Effective Communication Skills

...COMMUNICATION SKILLS ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Communicating effectively is perhaps the most basic critical skill to an organization s success. Good communication is not just about speaking well. It is also what you do not speak. Your Body Language speaks louder than your words. It is what you speak and how you speak that needs to be worked on.The strongest influence more...

From Market Leader Corporate English Training

Corporate English Training

...iding courses and workshops focusing on targeted business communication skills. Our training needs analysis identifies the communication skills used most often by your staff in performing their jobs. Then we suggest training materials focused on improving those communication skills that add most value to our clients. Our academic coordinator may recommend a course textbook or he may work with more...

From The First Institute Of Dynamic Learning

Charismatic Public Speaking training "Since 1997 I have taught hundreds of people like you, how to walk into any room full of people & speak with total confidence, conviction & authority. I can do the same for you" - Kamran Sultan ATTEND Charismatic Public Speaking Training Irrespective of your profession, to achieve success in this competitive world, you must possess certain key skills such as.... 1. Skills to more...

NLP Practitioner Training NLP is a set of incredibly powerful skills and amazingly simple techniques anyone can learn & use to be more effective and proficient in all areas of their life. People learn NLP to increase their success in influencing & persuading anyone they want (children, spouse, clients etc. )as well as to make powerful and lasting changes, easily, quickly, and permanently. What will you take home more...

From Ora Solution

Oracle Application 11i Technical Trained Resource Programe ...ting Academic MCA, MSc, BE, BTech (With excellent communication skills) Location of Work Willingness to work accorss the Globe Date of Joining One month prior notice Commercials To Sign up an agreement, where by the resouce shall work with you for no cost for one month, there after an contract agreement with cost. Other Functional Program HRMS - Finance - more...

From Sridhar's Quality Academy

Public Training Programs in Chennai, Hyderabad, Bangalore, Trivandrum, Pune, Mumbai and Delhi

...les & Marketing Strategy Organizational Orientation Communication Skills Presentation Skills Working in Teams Telephone & e-mail etiquette Time & Stress Management Boot camp for Induction Business Etiquette Advanced Communication Skills Advanced Presentation Skills Working in Teams Emotional Intelligence for increased productivity Time & Stress more...

From TrainSmart, Inc.

Conversation Skills Training - Conversation SMART ...MARTa is to provide you with techniques to enhance your communication skills and increase your results during critical conversations. a Supervisors, team leaders, all levels of management will learn how to conduct those challenging conversations by using tact and confidence. This is accomplished by planning and rehearsing the conversation which will be practiced using specific strategies more...

Communicating Effectively This workshop looks at behavior as a choice and increases awareness of the consequences behavioral choices have on others. more...

From Fathom Corporate Training

ASSERTIVE COMMUNICATION SKILLS WORKSHOP

It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that more...

From Advanced Concepts

Presenting with Confidence ...ve presentation X demonstrate effective presentation and communication skills X identify the guidelines for communicating X speak clearly and confidently X evaluate effectiveness of the presentation X identify the elements that influence first impressions X build rapport and establish credibility X use paraphrasing effectively Designed For: Any staff conducting presentation Content: more...

Effective Communication ...dback X Plan the flow of communication X Describe how communication skills an leadership are related X Identify the impact of non-verbal behaviour as well as other barriers to effective communication X Understand communication and its impact on motivation X Manage stress and anger X Mediate conflict Designed For: All Staff Content: Communication basics Effective more...

From Mobile Technical Institute

Interpersonal Communication

Interpersonal communication ability can have a major impact on both professional and personal effectiveness and success. Develop a better understanding of the processes and functions of communication and learn keys to increasing your communication competence. Topics covered will include interpersonal perception and response, verbal and nonverbal communication, and tips for improving listening more...

From Credit Management Services Limited

A Credit & Collection Workshop/ How to Collect MONEY!

...one Techniques Pre and Post Call Action Effective Communication Skills Understanding the reasons why accounts become overdue and the psychology of debtors. These skills, and much more, will all be revealed during the following Seminar proudly presented by Credit Management Services Ltd V A CREDIT & COLLECTION WORKSHOP/ HOW TO COLLECT MONEY! This very popular one day seminar more...

From Human Xpression - Fast Track NLP & Hypnosis Training

Secrets of Success

...www.humanxpression.co.uk Discover your exciting advanced communication skills as you learn about this amazing subject. These are essential skills for improving sales, managing people and developing a winning attitude yourself. In this experiential seminar you will discover enjoyable ways of changing yourself, and learn powerful skills for developing your personal and professional more...

From Human Resources Services

G K Lim's "Getting The Message Across"

You can have the most up-to-date state-of-art equipment, you can have a number of ISO certifications, and you can have highly qualified people in your company. But if your people don t communicate well, you end up with low productivity levels, unending interdepartmental and intradepartmental conflicts, and high stress levels. In other words, you cannot sleep well at night. Bad or ineffective more...

From Miracle Infocom

Corporate Trainings From Miracle Infocom ...ning Conflict Resolution Skills training Effective Communication Skills training Effective Time Management training Interpersonal Skills training Leadership and Team Work training Leadership Skills training Networking skills training Personal Effectiveness training Personality Development Workshop Positive-Mental Attitude training Professional Etiquette more...

From Fire Dragon Coaching Limited

ABNLP Combined NLP Timeline Practitioner Course 15th Nov-21st November Cairo Egypt NLP is the worlda ™s fastest growing training phenomenon helping thousands of people to achieve success and attract abundance. Neuro-Linguistic Programming (NLP) is a powerful, practical and results-orientated method of delivering excellence in personal and business behaviour. NLP tools and techniques are used widely around the world in business, personal development, psychology, sports and more...

From Spectra Mind Solutions

Prep Courses for CSQA , CSTE , CSPM Certifications

...Business Analyst Principles and Concepts Management and Communication Skills Define, Build, Implement and Improve Work Processes Business Fundamentals Requirements Software Development Processes, Project and Risk Management Acceptance Testing Commercial Off-the-Shelf Software and Performance Based Contracting Business Partner and Customer Support Fees: USD 285 (Inclusive of more...

From Service Strategies

Problem Solving and Troubleshooting Workshop ...ive technical problem resolution includes using excellent communication skills with customers at different knowledge levels while simultaneously making judgments about the information provided and asking key questions to gather the appropriate information. This can present a significant challenge to support professionals - especially in today's market where customer satisfaction is derived from more...

From ProComm Ltd

Present with Confidence Confidence, credibility and your personal style are essential components in connecting with your listener. In Present with Confidence, you will learn how to o Project confidence and credibility o Organize information that motivates your listener to take action. o Deliver your messages in a compelling, believable and confident manner utilizing your personal style. more...

Training with Confidence ProComm Ltd.'s Training with Confidence Program, was designed with the philosophy that learning should be fun as well as effective. This program will enable trainers to be more focused, more interactive and more creative when conducting their training sessions. Your Trainers will learn to: * Establish a productive, adult learning climate * Hone their delivery skills to become more more...

From CampCorp Pvt. Ltd

Communication Skills

The program teaches students the basics of communication, the importance of communication, advanced communication and also specific tips on improving the communication. This is an interactive workshop with role plays. This can be a 4 hour or 8 hour session depending on the need of the students and time available. The program also touches on various modes of communication like written, more...

From Success Partners

NLP Practitioner Training

..., persuade and connect with people through enhancing your communication skills. If you are interested in and committed to your personal development these powerful techniques are for you. Just suppose you knew what makes both yourself and other people tick, that would be invaluable, wouldna ™t it. This NLP training is structured in an accelerated format because you want to learn more...

From Core Excellence

Delhi NCR India Customised Executive Management Learning Development Programmes

Motivation Time Mgt. Retail Mgt. Strategic Mgt. Team Building Coaching Skills Interview Skills Problem Solving Decision Making Managing Stress Negotiation Skills Performance Mgt. Winning Attitudes Work Life Balance Customer Service Presentation Skills Business Etiquette Conflict Resolution Sales Effectiveness Interpersonal Skills Planning & Execution Communication Skills more...

From The Leaders Institute

High Impact Leaders

...ng how to remember names Eliminate public speaking fear Communication skills and listening Clear and concise presentations Shorter, faster, more productive meetings How to persuade individuals and groups How to gain enthusiastic cooperation from others Day Two: 8: 00 AM - 4: 30 PM Add enthusiasm / energy to your projects and presentations Gestures and body language to sell your ideas more...

From PsyAsia International

Managing conflict at work Training Course

Workplaces are full of conflict. Conflict occurs between team members, between those of different teams and departments, between management and lower level staff and between the front-line and the external environment - the client/ customer. This one-day event tackles conflict and provides attendees with a toolbox of skills for reducing, managing and negotiating conflict. The course has been more...

From Executive Solutions Ltd

Boost Communication Skills and Professional Image ...ay workshop with practical tools and insights on improved communication skills for busy professionals. Training will provide solutions to increasing confidence and fluency when communicating, being assertive and professional in meetings and interview situations, skills for communicating with teams, strengthening your personal brand and projecting positive image. Action based, interactive more...

From Priestley Training

COMMUNICATING & INFLUENCING FOR RESULTS

Course Overview/Aim The course looks at how to communicate and influence others, and how effectively you are doing so. Delegates will gain a greater understanding of themselves but also others in order to be more effective as both a leader and a communicator. more...

COMMUNICATION SKILLS

Outline This proposal is designed to train delegates to be effective communicators. This programme is designed and tailored to meet the organisation s objective, which is to ensure information is passed in a constructive manner, enabling two-way communication. The emphasis will be placed on clear communication and structure, with use of props/materials to aid impact. more...

ASSERTIVENESS SKILLS

Outline The programme is designed to improve communication skills and assist individuals in understanding the communication process, to increase confidence and be more assertive. This course specifically highlights dealing with difficult situations, developing the ability to say no and what being assertive means. more...

From Vserve Global

6 Months Industrial Training For MCABtech Students in Delhi NCR Vserve is an ISO 9001: 2000 certified company working in three different verticals like Development, Staffing, IT Training. For MCA final year student Vserve corporate service and Vserve technology provide Industrial Training for 6 months. The course detail: We can provide you 3 month training on PHP/.Net/ Java technologies and 3 month live project training. The course includes: a more...

From Venues & Avenues

Public Speaking Workshop

...n ideal workshop for kids who want to improve in his/ her communication skills. They will overcome their fear of speaking by attending this interesting and fun filled 5-days workshop programme. Students will be given ample opportunities to deliver speeches and be evaluated by their peer and the trainer. This will allow them to deliver in a practical approach during their course of lesson. more...

From FOCUS Traco Indonesia

Presentation Skills Trainings

Become the presenter everyone enjoys listening to. In business, tough times bring about rapid changesa and they must be communicated effectively. Being well-prepared to give a polished and persuasive presentation keeps you composed and ready for any audience at any time. Develop and enhance your public speaking style and turn even the driest, most mundane information into a dynamic, compelling more...

From NLP Centre of Excellence ltd

NLP Foundation diploma ...utcome. The NLP Diploma will help you gain: Excellent communication skills Discover what people are REALLY saying and understand the real meaning behind their words Listening and Questioning Skills Tune in to how people are talking to you Forward-moving thinking Remove the barriers that hold you back and boost your confidence The tools to reach your full potential Change your more...

From Learningminds!

Break Through Your Communication Barriers ...t aside-all good leaders share the same quality: superior communication skills. Through observation, trial and error, or schooling from mentors, theya ve mastered the art of "connecting" with people in ways that almost always yield positive results... * They realize that diplomacy works far better than brute force. * They know how to help people "get it" the first time. * They can more...

From Advanced Corporate Services (ACS)

ACS CONSULTANTS offers Customized Training Programs on the following lines subjects ...Leadership Skills Development Work Life Balance Communication Skills & Body language for Success, Positive attitude. Self Motivation & Productivity Enhancement. Turn Fear & Self Doubt into Confidence & Success. How to negotiate a Win-Win situation. Program yourself for Total Success. Stress Management & Effective Relaxation Techniques. Senior Management more...

From Canvas InfoTech Inc

QA Training at CANVAS INFOTECH STARTING MID DECEMBER 08 ...nd Citizens welcome) with average or above average Communication skills and want to get into IT field with minimal effort. a H1 B Filing for eligible candidates / Green Card Processing through PERM a You are a Consultant with a valid H1B Visa & your employer is not giving you any support a You are a Candidate with valid working status & want to start their career with more...

Business Analyst Training Starting December 1st at Canvas Infotech Inc (Bay Area, CA) ...mputer MS Office skills background coupled with excellent communication skills. Education: Bachelors/ Masters Degree (Any Major/ University) Experience level: Open Training Providers: Experienced Senior Project Manager and QA Manager. Training Location: Union City, CA [SILICON VALLEY; BAY AREA] (near Union City BART station) Training Results: Training that will guarantee a more...

From Megamind Consultants

POWERFUL PRESENTATIONS ...tion skills Program Details: v Communication skills v Goal of presentation v Problems one might encounter v Knowing your audience v The 3 Ps of presentation v Body language and eye contact v Dos and don'ts of a presentation v Utilize PowerPoint and simple visual aids for more...

ESSENTIAL CORPORATE SKILLS "ESSENTIAL CORPORATE SKILLS" Workshop on corporate grooming and business etiquette Program Outline: v Verbal & Non-Verbal Communication skills v How To Greet, Meet & Introduce people v Formal Dressing v Grooming For Men And Women v Workplace Etiquette v Telephone etiquette v more...

From TOPS Technologies

Software Testing Manual Software Engineering and UML Introduction to SDLC, Process Models. Testing Concepts, Project Management Overview of UML, Use Case Diagram Class Diagram, Object Diagram, Interaction Diagrams Software Testing Fundamentals of testing Why Testing is Necessary What is Testing General Principles of Testing Fundamental Test Process The Psychology of more...

From Turning Point Management Consultants Pvt. Ltd.

Intra-Personal Effectiveness

5 different trainings and workshops are conducted to enhanced your employee's performance capacity.Develop competencies that are essential for achieving peak performance as group - working in groups Variety of Training programs offered by Turning Point Management Consultants - # Handling Difficult People People skills # Understanding body Language # Customer Relationship skills # more...

From Metis ERC India Pvt Ltd

Communication Skills

Conversation skills How to become a great communicator High Impact communication skills Communicating with confidence Team communication tactics How to speak with confidence and clarity Lost art of listening Communicating in groups Communication for sales more...

Soft Skills

Supervisory Development programme Managing Performance Project Management Organizational Climate Leadership Customer Care Communication Skills Managing Change Business Writing Improving Personal performance & effectiveness People management Facilitation Skills Workplace issues Improving professional performance Team development Marketing & sales Finance Manufacturing Industry specific more...

From Pearlcatchers Ltd

Crucial Conversation - personal effectivenss and communication skills

Learn how to maintain effective working relationships by tackling those difficult conversations promptly and confidently Every day, most people communicate easily with lots of people. But every so often we are faced with a difficult conversation where it is essential to get it right . This might be dealing with an under-performing employee, asking for a pay rise or resolving conflict more...

From Writing Development Associates

Clear Business Writing

CLEAR BUSINESS WRITING This workshop is appropriate for any employee who writes e-mails, memos, letters or proposals. It is a very interactive and entertaining workshop that will help people get started more quickly by planning their writing and organizing ideas in a clear, flowing way.Participants will learn to put the main point of their writing up front and support this point concisely by more...

From Learning LAB Associates

Assertive Communication

In our Assertiveness a Communication Skill Workshop, we identify three major factors that keep us from communicating assertively (rank, intimidation, fear of change). We explore the current communication style of your organization to identify how this style influences day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman? more...

From Iridium HRD Consulting Limited

Communicating and Influencing with Integrity

This two day workshop covers : understanding how different people communicate because they have different filters, building rapport, excellence in listening, handling conflict, assertiveness. more...

From Wintrac Inc.

Communication Skills for IT Professionals ...communication skills are the key to influencing others and to establishing and maintaining good relationships. This interactive workshop describes how to achieve mutual understanding and greater clarity in interpersonal communication, identifies and develops communication skills, and provides opportunities for refining skills through role-playing activities. You can get a complete list of more...

From inlingua Corporate Training (Thailand)

Essential Email Writing Workshop This workshop will help participants learn the essential language they need for different types of business messages. The workshop will improve both the competence and the confidence of staff who need to write in English. more...

From Wintrac Inc.

Survival Skills for Analysts ...dynamics and resolving interpersonal conflicts; improving communication skills; planning and managing meetings more effectively and achieving greater consensus and commitment. To help ensure students continue to cultivate these critical skills after completion of the workshop, an action plan is developed for ongoing personal development in the workplace environment. PDUs = 16. You can get a more...

From Dalian Smile Chinese International Language Training Institution

Pre-HSK Training This course, including listening, reading, comprehensive filling excise, composition, oral test and examination guidance sticks closely to HSK outlines. In order to improve studentsa ™ exam skills and Chinese communication skills in short term, we provide pertinent explanation and tutoring according to a series of sample HSK tests. more...

From Karen Golob Anger Management Services

Anger Management Private Sessions All Anger Management Programs are private and one-to-one. I utilize the Anderson & Anderson model when working with Anger Management and Executive Coaching clients referred by the Superior Court, as well as clients coming from the private sector and workplace referrals. I am located in the Palm Springs and Palm Desert, CA areas. I am a member of the American Counseling Assoc., CAADAC, NAADAC, more...

From Treesha

Business Analysis ...provement & Quality Assurance 14. Test Management 15. Communication Skills 16. Interviewing 17. Team Management 18. Conflict Resolutions 19. Project Duration - 30 Hours Batches: Sunday [10 a 5] Suitable for a MBA Systems / Presales / Content Management Professional / QA Professional / Testers / IT 2 years experience candidates Material a CD Charges a 10 K more...

From LearningDB. com

Being a World Class Communicator ...communication skills are essential for professional and personal success in today's hyper-connected and hyper-accelerated world. It is time to stop wondering . - What is at the heart of being a World Class Communicator? - What do World Class Communicators know that everyone else doesn't? - What do World Class Communicators instinctively do that the rest of world simply does more...

From Peoplesmart Softskills Incorporation

Softskills & Personal Development Taining Program

...le Smart Techniques. Develop effective Presentation & communication skills (Listening, reading, speaking, writing & Non-verbal) Improve Creative and Critical Thinking Become a self confident person by mastering Leadership, Inter-personal relationships, Team skills & Goal setting Develop broad career plans, evaluate the employment market, identify the organizations to get good more...

From Faranani Facilitation Services (PTY) LTD

Presentation Skills and Public Speaking Course ...efing sessions. The person doing this course should have Communication skills at an NQF Level 4 or equivalent. The course is based on a unit standard that forms part of the National Diploma in Fitness at NQF Level 5, ID 21890 and is also a fundamental in a number of educational qualifications at Level 5 and 6. Many situations in our lives require that we a do presentations.a It is more...

From Srivatsa Consultants

ARJUNA - AN OUTBOUND TRAINING PROGRAMME FOR STUDENTS Training for employability, mock interviews, mock group discussions by experts in the field who also teach Recruiters to ask interview questions. more...

From FiTA - The Final Touch Academy

In-house customized programs Programs we offer as in-house cusotmized programs We welcome enquiries from corproate houses for our services in the areas mentioned below Communication skills Presentation skills Interpersonal skills Written communication Conversational skills Creativity Sales Negotiation skills Stress management Time management Work-life balance Personality development Media training MS-Word more...

From JEM Business Solutions

Effective Communication

Effective communication is an essential skill in today s fast-paced business world. Effective communicators understand that communication is a complex process that can often be challenging. Creating an organization in which communication is truly valued in more than just a good idea; it s good business. Organizations that choose to foster good communication skills will aid their employees in more...

Communication Skills for Supervisors

Organizations that are strategically positioned to effectively compete in the global marketplace recognize that they must have supervisors who can communicate effectively. This module will help supervisors understand the role communication plays in leadership. The role of a supervisor requires additional communication skills and developing those skills takes time and effort, but results in more more...

From Yaxley Education

Industry Specific English Language Training Whether your staff need to improve their English writing skills or require advanced telephone communication skills, Yaxley Education have the people and the expertise to deliver training that will provide your company with noticeable and lasting results. more...

From Talent Shout Business Consultancy

Basic Customer Service Program

Course Outline I. Ita s Our Client a The Customer Service Perspectives II. Communication Skills a. Active Listening b. Asking Questions c. Paraphrasing d. Telephone Etiquette i. Handling Incoming Calls ii. Handling Outgoing Calls III. Suspending Frame of Reference IV. Handling Complaints a. Types of Customer Complaints b. Factors in Complaint Handling c. Golden Rules for more...

From Victoria International College of Business and Technology

Business Analysis BA Training Class in Toronto Business Analysis (BA) Training Business Analysts Are In Demand!!! Class Schedule: Each Sat 6: 30pm-9: 30pm (Total 21 hours, last 7 weeks) Welcome you to attend the first free trial class. Please call David Li at 647-290-5809, 416-665-1888 or email at davidli@viccollege. com for further inquiry and reservation of the seminar. Business analysts with derivatives experience and more...

From WinProTech Pvt. Ltd.

Technical Writing Training program

...ds. Do you have passion for writing? Do you have good communication skills? Do you want to achieve something in life? Do you enjoy speaking with people? Do you enjoy learning? If your answer is YES to the above questions, then you have found the right path. That's correct. Technical Writing Technical writing is "translating technical ideas into words that a specific audience more...

From Morningstar Ventures

Advanced Consulting Skills Course Individuals responsible for acting as catalysts for growth and change have development needs that are unique and demanding! Are you someone who gets results through influence rather than reporting authority? Are you a catalyst that helps other people in the organization achieve business goals? Does your effectiveness depend upon developing a shared understanding of your internal clientsa more...

From Noetic Training Solutions

Personality Development Courseware ...d into one complete personality enhancement program. Communication Skills The Art of Etiquette Image Enhancing and Evaluation Personal Marketing International Cultural Awareness Mental and Physical Fitness Confidence Building Body Language SWOT Analysis Active Listening Vocabulary General Awareness Positive Approach Voice and Accent Personality more...

From Onsite Performance Solutions

Powerful Communication Skills for Health Care Professionals ...Communication Skills for Health Care Teams Course Overview Powerful Communication Skills for Health Care Teams uses the FLEX Care communication model, a practical and valuable tool created specifically for medical staff. FLEX Care was developed from researched data collected from both patients and health care professionals over a six-year period. It is based upon the well-known and more...

From Launsby Consulting

Design of Experiments - Public Seminar

... key skills. Knowledge of the relevant technologies, team communication skills, and some simple mathematical tools all come into play (in this session we rely upon the computer to crunch the numbers while we focus on interpretation of key graphics and output tables). The following is what makes our session world class: Our dynamic instructors will share their expertise in lively sessions filled more...

From Metrofuser

HP Laser Printer Repair Training & Certification HP Laser Printer Repair Training & Certification Theses classes are for the novice technician. Class will cover: Brief history of laser printing technology with an introduction to major manufacturers equipment, theory of laser printer technology with an emphasis on major components, high mortality parts, evolution of design, and industry terminology, Basic troubleshooting, use of manuals and more...

Basic color laser theory and troubleshooting basic color laser theory and troubleshooting This is a class for the beginning technician. Class will cover: Brief history of color laser printing technology with an introduction to major manufacturers equipment, theory of color laser technology with an emphasis on major component differences, major components, high mortality parts, evolution of design, and industry terminology, basic more...

From The Stein Advantage, Inc.

Retooling Yourself to Win

Understand the Timeless Truth about Sales: It's All About Money Learn to See Things Objectively Get into Shape for Selling Bigger Enhance Your Communication Skills Transform Yourself from a Salesperson into a Businessperson Become an Expert in the Industry into Which You Sell Get into a Competitive State of Mind more...

From Training Connection

Communication Training

...yet so few bother to put in the time to learn how. Solid communication skills can give any organization a huge competitive edge. This one-day course is designed to help you improve your communication skills with other people in your workplace. The course is interactive, fast-paced, fun, and full of tips and techniques you can use immediately. What you will learn Different more...

From Rachael Whittle Associates

Training for Sales Professionals

Whether it is short-term training that is required, or longer term training objectives that require supporting, Rachael is able to offer quality-training skills and project management to help to write and deliver a package to meet your set objectives. Whether you have a firm idea of the training needed and the structure of this, or whether you are in need of new idea s and inspiration, Rachael more...

From DGrid

Communication Workshop

To take your existing communication skills and transform them into making you an impactful communicator. It's not about what you say as much as it is about how you say it. This program deals with improving existing levels of communication to a point where people will listen to you not because they have to, but because they want to. more...

From Burgis Successful Solutions

Recognizing and Handling Workplace Stress: Are Temperatures Up in Your Workplace

...y stressful job really benefit from stress management and communication skills training. We need some stress in our life. Hans Selye, one of the pioneers of stress research said, "The absence of stress is death.". The 21 th century has been called the age of anxiety. Stress related diseases are on the increase. It is estimated that 85 of the mental and physical ailments today are related to more...

From Jacobsen Business Programs

Communications Mastery

WHAT YOU'LL LEARN: Create instant rapport with everyone you meet Learn to create trust, credibility, and respect among your co-workers The eight cardinal mistakes of communication How to be a better listener How to get heard with People-Plotting Understanding subconscious and subliminal body language Promote cooperation between you, your co-workers, managers and staff How to make a more...

From HRDFusion

The Discovery Process: Recruiting & Interviewing

The Discovery Process is a course on the art of interviewing and hiring skills, covering: question development, legal questions, probing, resume screening, establishing priorties and competencies and communication skills. Participants are videotaped while practicing a live interview, and receive details feedback on their skills. This seminar is available only to contracting clients on an more...

From Live to Learn

Communications

... biggest challenge in most organizations! Proficiency in communication skills is critical to success. Communication is a 2-way street to understand and to be understood. This program discusses how to overcome communication barriers such as selective attention, selective interpretation and selective retention. Employees benefit by understanding the various components of communications more...

Sales Strategies

You re on top of the world when sales exceed forecasted expectations. But what do you do when they don t? Hire new people? Put on the pressure? Spend more money on advertising and marketing? Why not invest in the people who already know your business, product, culture and competition?!! Whether you identify a need to further develop your sales professionals or enhance the skills of your more...

From Motivational Training

Re-inventing Leadership

...on, who are needing energizing with new ideas, and better communication skills. It will also be of great benefit to anyone who wants to create better communications or for human resource and training officers, searching for breakthrough ideas and tools they can use, to transform others within their organisation. � Master Class objectives - more...

From People Tree Training Northampton

Interpersonal Skills

Interpersonal Skills are core skills for the modern business professional. If you work with people having top notch communication skills maximises both your performance & the performance of your team or department. From motivating teams to building positive relationships these are tools and skills that your people need in order to enhance organistional performance. more...

From Boston University Corporate Education Center

Project Management for Everyone A non-technical approach

Increased productivity, reduced stress, greater confidence; these are some of the benefits of gaining control of your projects and your project team. This two day course provides practical skills which enable you to better manage all aspects of your projects and increase your team s performance by utilizing effective communication skills. more...

From Play4Real

One-to-One Coaching in Vocal Presentation

A series of individual sessions, tailor-made to: BOOST YOUR CONFIDENCE CALM YOUR NERVES MAXIMISE THE POWER OF GESTURE AND BODY LANGUAGE GIVE YOU REAL 'PRESENCE' DEVELOP YOUR VOCAL SKILLS ENABLE YOU TO BE INSPIRED AND INSPIRING You'll also be able to... think more creatively about presentations present equally well to audiences large or small deliver a message that stands out more...

From ClarkMorgan Corporate Training

Business English

...communication skills are among the most essential abilities for an employee in an international working environment and the ClarkMorgan Business English modules will assist in the development of Chinese nationals working in multinational companies. All levels of staff in companies with an international focus, or who wish to extend into foreign markets; staff who report to a foreign manager more...

From CSED/Culturally Sensitive to Ethnic Diversity, Inc.

Emotional Intelligence: In relationship building

Teach great communication skills for better relationship building. more...

From SAI Global

RABQSA Certified Quality Management System Internal Auditing for ISO 9001:2000

This internal auditing course is designed to increase your understanding of auditing techniques. Using interactive workshops, simulated audits, tutorials and case studies, you will develop practical audit skills, improve your evaluation and communication skills, refine your reporting skills and increase your ability to implement corrective action programs. This three-day course includes continuous more...

From Training To Go, Inc.

Advanced Communication Skills

...Communication Skills Workshop For many of us, communicating with others is a hit and miss affair. With some people, you may feel you have no communication problems. With others, you may feel like you're never really "getting through". This seminar will equip you with the skills you need to communicate more effectively with others both one-on-one and in group settings. Employees of all skill more...

From Zenergy PD Inc.

Creating Your Resilient Personality

Resiliency is critical to effective leadership in changing times. This worksho explores the components and skill sets of the resilient leader. These include: Communication Skills, Self Management, Mental Flexibility, Alignment and Connection. more...

From Business Training Works, Inc.

Communication Skills Course

...Communication Skills Training, Communication Training, How to Communicate, Interpersonal Skills, Improving Interpersonal Skills, Communication Skills Seminar, Communication Skills Workshop, Communication Skills Class, Better Interpersonal Skills, Reading Body Language Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for more...

Cross-Cultural Communication Skills Course

...Communication Skills Training, Cultural Awareness Training, Communicating Across Cultures, Intercultural Communication, Intercultural Communication Skills Training, Effective Cross-Cultural Communication Skills Training, Cultural Savvy Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, more...

Executive Cross-Cultural Communication Skills Course

United States Cultural Briefings

Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend. more...

Communication Skills for Technical Professional

Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend. more...

Communication Skills for Managers and Supervisors

Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend. more...

From CDI College of Business Technology & Healthcare

Banking and Financial Services

In this age of specialization, it is not surprising to discover that a higher degree of technology is rapidly entering all aspects of the business world. The objective of this program is to expose the students to the most relevant aspects of general banking and finance in order to provide a good foundation knowledge and the skills required for a position in banking or finance-related environment. more...

Business Administration

...izes the development of critical-thinking, analytical and communication skills that allows you to solve problems and make sound business decisions. You are encouraged to remain up-to-date with current business developments and trends through the use of financial newspapers, magazines and books. Additionally, your active participation in our Learning System will enable you to develop the more...

Executive Office Assistant

...vel of competency in administrative, word processing, and communication skills. The successful graduate will have been exposed to the skills necessary to function in an executive office in either a large or small organization. Furthermore, your active participation in our Learning System will help you to develop confidence in your abilities as a Business professional. Career Opportunities more...

Legal Administrative Assistant

This program is very intensive and covers many aspects of the legal profession. Students will not only enhance their keyboarding and transcription skills, but will also receive hands-on training in the two major word processing programs. Students will learn the proper procedures and terminology used in the legal system. Subject areas will include wills and estates, real estate, corporate and more...

From Entelechy, Inc.

Enhancing Customer Courtesy Skills

Enhancing Customer Courtesy Skills Overview Some skills help elevate your customer relationship to the next level; others are prerequisites — they re simply tickets into the big game! Acting in a professional, predictable, and respectful manner is not just good sense, it s a business requirement. However, bad habits are hard to break and even the best of us need a refresher from time more...

Communicating Effectively

Communicating Effectively Overview How do you make sure that the customers are receptive to us? Approach each interaction with the right mindset AND with a strong set of communication skills — presence, listening, questioning, relating, and checkbacks. Customers expect to be heard. Customers expect to be dealing with a competent, knowledgeable rep. Customers expect you to be more...

From Synerflex Consulting

Dynamic Team Building

Synerflex Consulting Dynamic Team Building Program Objectives: To motivate your team of supervisors and executives To align your teams with your organizational and departmental goals & strategy To build trust & rapport, especially cross functional and horizontal cooperation To improve communication skills To instill teamwork and fun in working together more...

From TACH Solution

Interpersonal Communication Skills

This program is designed to assist in building successful interpersonal relationships and building skills in face-to-face communications, both professionally and personally. The course addresses three major skill area: analyzing and understanding yourself and others; listening productively; and asserting your thoughts and feelings in a constructive manner. Participants learn modes of more...

From Highland Body Language Training Consultancy

Communication Skills

MY BODY IS MY LANGUAGE This popular course teaches the building blocks of non-verbal communication skills, and is essential for all levels of staff. Learn how to improve your communication skills, see yourself as others see you, and use someone else's non-verbal behaviour to your advantage. more...

From Blueprint Intelligence IT Training

Positive and Effective Conflict Management Skills (for the workplace)

...people without priming the conflict pump Learn conflict communication skills for a variety of situations Improve your business and personal relationships Leverage the professional credibility of your person and your business. Be Honest. Do you o Allow mounting resentment to spoil your promotional chances at work? o Find yourself unable to respond to the anger of other people? o more...

From Boston University Corporate Education Center

Communicating with Influence Building Successful Interpersonal Team Communication

Individual and team success depends upon the ability of individuals to communicate with others and be understood. The communication skills covered in this course are required to successfully exploit individual and group potential, focus a team s efforts, maximize creativity, influence another s thoughts and actions, and continually improve quality and productivity. more...

From HRDFusion

Leadership Choices for the First Line

Leadership Choices for the First Line covers the fundamentals of leadership for new supervisors and managers as well as those people in the organization who have been identified as potential leaders. The course covers leadership practices, legal aspects of management, managerial communication skills, performance management and organizational skills. This course is offered only on an "in-house" more...

From Komark Education Services

Public Speaking Programme

...Communication skills are often the only difference between success and failure in life. It is well known that leadership goes hand in hand with effective communication skills. Leaders do not necessarily know more than their followers, but they can usually convey what they do know much more effectively than their followers. Komark s Public Speaking programme is designed to address the needs of more...

From TrainUtopia

Outstanding Customer Service

Just servicing customers is not enough. This Outstanding Customer Service course gives all participants a powerful new insight into client behavior, effective tools, and easy to learn skills for creating lasting client satisfaction, relationships, and repeat business. This focused, practical course is useful for anyone who operates or manages any business or department that deals directly with more...

From WorkPlace Dynamics, Inc.

Emerging Leaders

... The next step to emerging as a leader is to develop your communication skills and learn how to adapt to the communication (or learning) styles of others. You will develop a style of communication that will lead to a greater understanding of yourself and those around you. Clear understanding and communication is essential to successfully leading others. Level III Leadership - Leading Others more...

From Calyptus Consulting Group

Communication and Interpersonal Skills

... interactive and participants will learn to improve their communication skills and change behaviors to create a people-oriented environment. The need to be receptive to new ideas and selling ideas to others will be highlighted. Participants will learn how to motivate others and build a successful team; give and receive constructive criticism and use positive reinforcement. Learning how to more...

From Speech Advantage, LLC

Foreign Accent Modification

... apply rules of their native language to English. Poor communication skills can impede productivity and sometimes even inhibit advancement within companies. Companies value employees who effectively communicate with co-workers, customers, and clients. Don't let marginal communication skills slow down your professional achievements! Learn to communicate your ideas more efficiently and more...

From TrainingConnections.ORG

Inside Selling (Retail Sales)

Inside selling focuses on transaction or retail sales. The target participant for this training is the retail rep who is new (less than 3 years) in their position, one performing at or below quota or for the seasoned rep looking for new ideas. It addresses the selling process, handling customer complaints, communication skills and the importance of profit. more...

From Proven Training Solutions

Defusing Difficult & Demanding Customers

More successfully handle the difficult, angry, emotional and demanding customers. Improve the quality of customer service and customer experiences through effective training in interpersonal communication skills, telephone techniques and soothing difficult personalities. more...

From Alliance Training and Consulting, Inc.

Handling People with Tact and Diplomacy

This is a course for career minded professionals who want to excel in the interpersonal and communication skills needed to build a positive / influencing image. Learn how to resolve conflict, project self confidence and gain an understanding of non-verbal communication types. more...

Customer Service in the Public Sector

Learn positive communication skills to deal effectively with the most demanding customers and difficult situations. more...

Developing Essential Management Communication Skills

Learn the strategies needed to communicate to maximize results with minimum time while increasing the respect level for management. more...

From Morris Interactive

Harmony in the Workplace

This course looks at managing and motivating staff, as well as hiring quality Sales people. We look at the characteristics of good managers, and what makes a good manager. The differences between leaders and managers are examined. The hiring component talks about clarity in the hiring process, and a number of must-ask interview questions to ensure that the Sales person that you hire is the same more...

From Henderson Training

Pinpointing Facts

Pinpointing Facts "Saying what you mean and meaning what you say" When you think about it, clear communication is critical to the success of managers and employee alike. There is not a single management activity that is effective unless the manager clearly communicates. Can you imagine a manager trying to teach or delegate a task if he/she is not clear? What happens when a manager gives more...

Correcting/Counseling Performance Problems

Correcting/Counseling Performance Problems "Leading Improvement" Many managers have been known to ignore employee performance and behavior problems. When this happens, managers pay the price in lowered employee morale, inconsistent levels of performance and ultimately poor results. Counseling poor performance or dealing with other disciplinary problems involves several skills: objective problem more...

From Calyptus Consulting Group

Improving Communication in Procurement

...am will focus on improving participants' written and oral communication skills, including effective listening skills. Participants will learn to improve letter and memo writing, as well as the keys to writing effective reports. Resolving communication problems and conflict resolution will be discussed. An assessment tool will be used to provide feedback to participants on their communication more...

Written Communications in Purchasing

...communication skills. The principles behind clear and dynamic writing will be covered. Participants will learn how to organize writing projects; assess the audience for communications; apply various tools for writing projects; and evaluate written materials to improve results. Exercises, together with a self-assessment tool, will be used to provide feedback to participants on their more...

From Bonnie Ross Coleman

Business Writing and Communication

A course on effective written and oral communication. Participants learn how to write an effective business letter, memo, and email. This includes developing the appropriate tone of the letter, standard paragraph format of a business letter, how to effectively communicate information, and ensuring understanding through clear and concise writing styles. Participants are asked to bring samples of more...

From Evolv Services Ltd

Effective Communication

The participants will be able to understand and appreciate the communication process, hone their communication skills, improve listening skills, develop conversational styles and be able to handle difficult situations. The program will also cover Telephone etiquette and Email etiquette. more...

From MMS Training & Consultancy (M) Sdn.Bhd.

Effective Communication Skills for Engineers

...Communication skills are so vital in the workplace because you always need to get results and outcomes with the help of others. This course is aimed towards improving your skills in your communications with colleagues and customers. You will learn how to build up effortless rapport, how to ask for what you want, how to be assertive without being pushy and how to make small talk and hold a more...

online course

instructor-led class

learn at home

group study

self-directed study

cd-based training

DVD video training

printed book

e-book digital book

workshop seminar

train the trainer

computer-based learning

discount pricing

online tutorial

> > > >

tcw11-gfc--11/09/09-04:30:27-(18782)[A]-[B]-[A]

	Advertise with Us \| About Us \| Privacy Policy \| Copyright & Trademarks \| Contact Us \| Blog \| iSeminars^TM \| Site Map
	Training-Classes.com by skillbox® 2009 - Terms of Use Copyright 1998-2009 skillbox, inc. All rights reserved. Find Your Genius!® and skillbox® are registered trademarks of skillbox, inc.