Instructor Led Communication Skills Training in Indiana, USA
Communication Skills Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Phone Pro
Customer Service Training and Telephone Etiquette
... with our practical tools and techniques to improve their communication skills.
Topics include telephone etiquette, the importance of a positive tone of voice, positive vocabulary and word choices, handling upset and angry callers and much more. Our training is customized for your company through our Observation and Assessment process where our trainers gather real world examples to use
more...
... with our practical tools and techniques to improve their communication skills.
Topics include telephone etiquette, the importance of a positive tone of voice, positive vocabulary and word choices, handling upset and angry callers and much more. Our training is customized for your company through our Observation and Assessment process where our trainers gather real world examples to use
more...
