Communication Skills As Telephone Seminars

Tips and Techniques for Writing Effective Legal Briefs Benefits Effective writing is one of the most important tools in the legal trade. No matter the strength of your case or your knowledge of the facts and the law, your ability to communicate concisely and powerfully is crucial to your success. With a particular focus on writing legal briefs, this live audio conference will show you how to focus your writing to a specific audience; streamline and  more...

Putting the Finishing Touches on Legal Writing: Editing, Polishing, and Proofreading Essentials BenefitsEffective writing is one of the most important tools in the legal trade. No matter the strength of your case or your knowledge of the facts and the law, your ability to communicate concisely and powerfully is crucial to your success. This live audio conference will show you how to focus your writing to a specific audience; streamline and strengthen your writing; avoid grammar, spelling and  more...

Refining Your Business Writing Skills BenefitsDo your written communications to clients, employees and stakeholders position your message appropriately? Are you getting responses to your business letters and emails that show you are being heard? Without question, your written communications influence the way internal and external audiences view you and your organization. In fact, in today's global marketplace, this may be the only  more...

Techniques to Prepare for Difficult Employee Discussions BenefitsSexually offensive behavior, poor communication and leadership skills, excessive absenteeism, and attitude problems - whether you're encountering commonplace or exceptionally serious employee relations issues, you'll need a down-to-earth strategy to protect yourself and your organization. Verbally addressing problems head-on can be a daunting task because of their confrontational nature,  more...

De-Escalation Tactics When Responding to Individuals with Mental Illnesses BenefitsBecause officers have to protect their own safety as well as the safety of others, they often have limited time in which to establish a communication mode that minimizes risk of violence. Agitated individuals can often be directed away from violence by specific communication skills. Verbal de-escalation techniques are geared to 'set up' those being contained so that physical control  more...