Instructor Led Communication Skills Workshop For Training

Communication Skills Workshop For Training Provider? - Tell us about your Training!
Communication Skills Workshop For Training Seminars and Classes
From Jack Quinn Solutions, L. L.C
CPSM Certification Bridge Exam Preparation Course instructor led trainingon-line e-learning cbt (computer based)group study and discussionbook For those with the Certified Procurement Manager (CPM) designation, this 2-day course prepares participants for success on the Bridge Exam of the Certified Professional in Supply Management offered by the Institute for Supply Management. CPSM Certification Courses - CPSM Bridge Exam 2-Day Review For Bridge Exam a I passed the CPSM Certification Tests in less than 30 days using the  more...
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Modern Quality Systems and ISO 9000 instructor led trainingon-line e-learning cbt (computer based)self directed The details of the course: Objectives: - Demonstrate their appreciation for consumer and client demand for quality - Demonstrate their awareness of consumersa ™ increasing quality consciousness - Exhibit an understanding of the role of Quality Systems in: a. Creating a positive organisational image b. Lowering operational costs c. Reducing or averting product or service liability  more...
From Vzoomin
Voice And Accent instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab Voice and Accent course allows you to pick 4 different accents *UK *US *Australia *Neutral This Program is designed for 10 days training Module each. Voice and accent training imparts the basic concepts of the English alphabet and its corresponding letters, which further represent their respective sounds, and thereby improves overall conversational skills. several other factors like  more...
From Jef Menguin Workshops and Seminars
Secrets of Master Presenters instructor led traininggroup study and discussionworkshop / seminarGames, role plays, demonstration, and other experiential activities The Art and Science of Selling Your Message "The effective presenter makes it easy for the audience to grasp ideas without having to work. The effective presentation story leads the audience to an irrefutable conclusion. The journey gives the audience a psychological comfort level that makes it easy for them to say 'YES' to whatever the presenter is proposing. Presenting...is selling." --Jerry  more...
Effective Communication Getting Your Message Across instructor led traininggroup study and discussionworkshop / seminarGames, roles plays, and other experiential activities One of the greatest barriers to effective communication is the assumption that message sent = message received. Too often, we presume that the words and ideas we choose for communicating a message hold the same meaning to others as they do to us. In addition, we are often unaware of how our nonverbal communication influences our message. As a result, we are often confused by the reactions we  more...
You Can Speak with Confidence instructor led traininggroup study and discussionworkshop / seminarGames, role plays, demonstration, and other experiential activities How often have you admired and envied those who speak before groups with such ease and confidence? Do you find yourself wishing that you had the talent to motivate, persuade, and hold the attention of a group? You can have it. Confident speaking is not strictly for talented naturals or geniuses or loud people. Speaking is for everyone who has a message to impart; a purpose to fulfill, and  more...
From Bold New Directions
Powerful Presentations Training Seminar instructor led trainingon-line e-learning cbt (computer based)group study and discussionbookworkshop / seminaron site Powerful Presentations Improve your face-to-face presentation skills with public speaker training that focuses on: - Public Speaking Training Skills - Presentation Training - Sales Presentations - Technical Presentations - IT Training - Executive Presentations - Scientists and Engineers Presentation Training Seminar & Workshops: Our presentation skills workshop will  more...
Negotiating Success instructor led trainingon-line e-learning cbt (computer based)group study and discussionbookon site Negotiating Success! is a two day training workshop that transforms the way professionals negotiate. The old ways of highly competitive negotiations that produce win-lose results are history. In the long run, win-lose is lose-lose! Negotiating Success! is based on the three pillars of Mutuality, Proactivity and R. E. S. P. E. C. T. Mutuality encourages negotiators on both sides to look for  more...
Think On Your Feet ® instructor led trainingon-line e-learning cbt (computer based)group study and discussionbookworkshop / seminaron site in CT and MA Think On Your Feet ® is a core competency in leading edge organizations. It is the platform on which to build speaking, presenting, writing & negotiation skills. Think On Your Feet ® introduces the capsules-of persuasion concept along with 10 plans that structure ideas quickly for Clarity, Brevity, and Impact. This globally acclaimed workshop actually trains leaders and front line  more...
Creating Customer Loyalty instructor led trainingon-line e-learning cbt (computer based)group study and discussionbook Creating Customer Loyalty is a one day training program that transforms the way professionals see opportunities for customer service. Creating Customer Loyalty is based on the premise that EVERYONE is our customer; and both internal and external customers need to be satisfied. To truly serve, one must first become more intensely self-aware and then heighten onea ™s ability to notice their  more...
Situational Frontline Leadership instructor led trainingon-line e-learning cbt (computer based)group study and discussionbook Situational Frontline Leadership is designed to foster successful frontline managers. It teaches them how to build people. Build trust. Build teamwork. To bridge the gap between what is and what could be for each employee and the company. Situational Frontline Leadership shows frontline managers how to diagnose individual situations and employ core communications skills to partner for performance.  more...
Thriving In Times of Change instructor led trainingon-line e-learning cbt (computer based)group study and discussionbook Thriving in Times of Change is an experiential training workshop for professional teams. It enables participants to master the competencies of workplace resilience to see how resilience impacts team dynamics in the midst of rapid change. Participants explore the dynamics of team resilience from relationships to solution-finding to corporate culture, utilizing components of the S. U. P. P. O. R. T.  more...
From Management Training Institute
Powerful Presentation Skills For Managers instructor led traininggroup study and discussionbookworkshop / seminartrain the trainer Improve your face-to-face presentation skills with our presentation training seminar that focuses on: a Management Presentations a Overcoming Challenges a Presenting Technical Information a Board Level Presentation Skills a Executive Presentation Skills Presentation Training Seminar For Managers This highly interactive presentation training seminar focuses on professional  more...
Situational Frontline Leadership instructor led traininggroup study and discussionbookworkshop / seminar We provide the worldclass management training seminar Situational Frontline Leadership. Situational Frontline Leadership is designed to foster successful frontline managers. It teaches them how to build people. Build trust. Build teamwork. To bridge the gap between what is and what could be for each employee and the company. Situational Frontline Leadership shows frontline managers how to  more...
Coaching Skills For Managers instructor led trainingon-line e-learning cbt (computer based)group study and discussionbookworkshop / seminar Coaching Skills For Managers Coaching Skills For Managers is a program designed to shift leadership practices from the old command & control model to a more inclusive and participative style. This interactive training program delivers powerful tools for leaders at all levels. It helps leaders better access and align their staffa ™s personal experiences, traits and skills. Participants  more...
From Alan Mars
Confidence Ticks! Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN3. February 8th 2009 Practical exercises Have you ever wished that you could present with more impact? Speak more powerfully without strain? Communicate with more ease and less effort? Increase your personal presence? Improve your presentation and communication skills! Speaking with confidence, colour and conviction. Alexander Technique principles for public speaking & performance. Freeing your voice: volume, resonance, variation and  more...
From Contacts Plus
Critical Elements of Customer Service Critical Elements of Customer Service Target Audience: All staff in customer service environment. Program Duration: 4 days Program Overview: Have you ever encountered an unpleasant customer and not known what to do? Do you worry that youa ™re not assertive enough with demanding people? Do you struggle to solve problems? Do you know who your customers are? Do you have individual  more...
Managing Customer Service Managing Customer Service Target Audience: HR Team, Managers, Heads of Department and Directors in customer service environment Program Duration: 2 days Program Overview: The need for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This two days workshop will provide you with an opportunity to explore your responsibilities within  more...
Overcoming Objections to Nail the Sale Overcoming Objections to Nail the Sale Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This two days workshop will help you plan, prepare, and execute proposals and presentations that address  more...
Telemarketing Using the Telephone as a Selling Tool Telemarketing: Using the Telephone as a Selling Tool Target Audience: All Staff in call center environment. Program Duration: 2 days Program Overview: Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This workshop will show you how  more...
Building Relationships for Success in Sales Building Relationships for Success in Sales Target Audience Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is  more...
The Art of Delegating Your Workforce The Art of Delegating Your Workforce Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This two days workshop will explore many of the facets of delegation, when to delegate, and who to delegate to. We will  more...
Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet  more...
Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of  more...
Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,  more...
Negotiating For Results Negotiating For Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental  more...
The Minute-Takers Workshop The Minute-Takera ™s Workshop Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are  more...
Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly  more...
Conflict Resolution Getting along in the Workplace Conflict Resolution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that  more...
How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:  more...
Managing Employee Performance Managing Employee Performance Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into  more...
From Tools 2 Succeed, Inc
Listen Up Communication instructor led traininggroup study and discussionworkshop / seminar Through communication, we share information, make decisions, solve problems, and accomplish our day-to-day jobs. Learn to develop your communication skills to collaborate, make decisions, and solve problems more effectively. Make sure your communication is truly understood and that you truly understand what others tell you. In our fun and interactive Listen Up! Communication workshop, you will  more...
From Contacts Plus
Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with  more...
Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to  more...
Facilitation Skills Facilitation Skills Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time. There has been a growing realization that we have to pay attention to the process elements of  more...
Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita  more...
Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and  more...
Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date  more...
Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra  more...
Understanding Project Management Understanding Project Management Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that  more...
Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly  more...
Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you  more...
Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.  more...
Business Writing That Works Business Writing That Works Target Audience : All Staff in work environment. Program Duration: 2 days Program Overview: For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about  more...
Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest  more...
Problem Solving Decision Making Problem Solving & Decision Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then  more...
Building Your Self Esteem and Assertiveness Skills Building Your Self Esteem and Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be  more...
Developing High Performance Teams Developing High Performance Teams Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been  more...
Business Leadership Becoming Management Material Business Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its  more...
The Professional Supervisor The Professional Supervisor Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In todaya ™s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena ™t had the  more...
Building Better Teams Building Better Teams Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an  more...
From SETTEC
Advanced Presentation Skills Workshop group study and discussioncourseware Are Presentations important in your organization to be noticed amongst colleagues, management and customers? Did you know that the "Fear of Public Speaking" is ranked the highest, whereas, "fear of death" is ranked number seven? "Presentations" play a vital role in projecting the company's image to customers. It is also a tool through which leaders determine potential for higher management  more...
From Talent Tools
DISC Certification Training instructor led trainingworkshop / seminar Extended DISC - TWO Day Certification Training Early Bird Registration from $2800 (+gst where applicable) available now. Standard Registration from $3000 (+gst where applicable) Registration investment includes over $2000 in resources and retail products for on-sale or use in your organisation including o 5 Personal Analysis Reports o 1 Team Analysis Report See the list of  more...
From The Training AdvantEdge
Survival Skills for the New Trainer study at homeself directedworkshop / seminartrain the trainer Few people choose training and development while they are still in school and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing  more...
From Leadership Management Institute
Time Transformation Workshop instructor led trainingon-line e-learning cbt (computer based)group study and discussion What would you do with an extra month? Would you use it to accomplish more at work or would you spend it pursuing another passion? Most people dona ™t control their "free" time and so it ends up filled with other peoplea ™s agendas. Competing priorities, critical deadlines, and an ever-growing mountain of e-mail often leave todaya ™s executive feeling overwhelmed. Being able to  more...
From Power Diversity, LLC
The Secret Language of Personality Types instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directedcd romDVDworkshop / seminartrain the trainerDan is an international trainer who comes to your organization; many of his programs can also be accessed online. This program deals with identifying and handling the nine different personality types--thus the title Enneagram, which comes from Enneas, the Greek word for nine. If you can answer Yes to any of the following questions, this program will be of help to you. 1. Do you find yourself having the same arguments with your family, co-workers, and friends, over and over? 2. Do you find the same  more...
From Skillstudio Limited
Job Interview Skills Training Course (1-day Interactive Workshop in Leeds) workshop / seminar OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...
Job Interview Skills Training Course (1-day Interactive Workshop in Glasgow) instructor led trainingworkshop / seminar OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...
Job Interview Skills Training Course (1-day Interactive Workshop in Birmingham) instructor led trainingworkshop / seminar OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...
Job Interview Skills Training Course (1-day Interactive Workshop in London) instructor led trainingworkshop / seminar OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...
From Spectrum Training Services
Working in a World of Difference workshop / seminar Introduction: Congratulations on your exciting new appointment you must be excited about the opportunity to work in the Middle East! Perhaps you feel a little apprehensive, maybe you are uncertain about etiquette confused by religious beliefs and baffled by media coverage of the region. These concerns are an indication of your professionalism you have recognised that the ability to work across  more...
Effective Communication Skills workshop / seminarIn House Workshop If you wish to develop powerful communication techniques and strategies, this workshop will enable you to explore, practice, and perfect the skills of becoming an outstanding communicator. From interpersonal communications, to influencing larger groups during negotiations, and meetings, you will be exposed to dozens of ways to dramatically improve your communication effectiveness! Course Aims:  more...
From Turpin Communication
Open Enrollment Presentation Skills Workshop 2 days in Chicago Blended learning opportunities for 12 months following the course Presentation skills training for yourself, or bring your team. During this highly interactive workshop, we'll help you find your focus and be yourself. No one-size-fits-all rules here. Instead, you'll learn to capitalize on your own communication strengths and develop the skills you need to overcome your weaknesses. The main building blocks of the training include developing a clear & concise  more...
From Spectrum Training Services
Discover the leader in you workshop / seminar Introduction Leadership always has been a key differentiator between successful and unsuccessful organisations. But what is leadership? One of the best definitions is the one that is said to have been used by the great Arab leader Tariq Ibn Ziyad who said that: Leadership is the art of getting people to do willingly what they would not ordinarily do. This exciting event will provide total  more...
From Cosensa Learning & Development Ltd
Assertiveness at Work This comprehensive one day assertiveness training course is designed to enable delegates to use a more confident approach when developing productive working relationships. "Assertiveness at Work" defines assertive behaviour, and shows how assertiveness can assist in dealing with others and different situations. It encourages delegates to take responsibility for their own development, and enables  more...
Training for PAs Course Objectives: This one day workshop looks at management from the PA's perspective. The trainer uses a number of lively discussion led examples combined with a variety of exercises and case studies. This programme is an excellent platform to help PAs succeed in their demanding role. Contents: There are a variety of modules that are included within this programme, including;  more...
Ethical Selling Techniques Course Objectives: Ethical Selling Techniques is an excellent one-day, hands-on workshop that introduces new sales people to the concept of effective selling, including identifying the needs of the customer and demonstrating to them the value of your product or service in meeting their need. We concentrate on the fundamentals of salesmanship whilst going well beyond traditional sales concepts.  more...
From John Sturtevanta ™s Business Writing Seminars
Write What You Mean instructor led traininggroup study and discussionworkshop / seminar Information is plentiful in every business. But how you communicate that information is critical. Business people must continually turn information into knowledge to help their managers, colleagues, and clients understand often complex ideas and make educated decisions. Write What You Mean! is a lively full-day session for groups of employees. It's ideal for people who want to learn practical  more...
10 Clear Ideas for Writing Well 10 Clear Ideas How to think clearly & write what you mean! Information is plentiful in business. But how you communicate that information is critical. People at all levels and in every department in must continually turn information into knowledge to help their colleagues, managers, staff, and clients make the right decisions. In this high-energy 60-minute presentation, you will learn  more...
From Asktenali.com
Innovation and Creativity instructor led trainingworkshop / seminar A unique workshop on Innovation and Creativity. Asktenali. com - HRD Trainers - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is  more...
Supervisory skills instructor led trainingworkshop / seminar .Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
Interpersonal skills Training instructor led trainingworkshop / seminar Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
Personality Development workshop / seminar Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
Effective Leadership group study and discussioncoursewareself directedworkshop / seminartrain the trainer Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
Soft Skills Training instructor led traininggroup study and discussionworkshop / seminar Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
Stress,Time and Fear management instructor led traininggroup study and discussionworkshop / seminar . Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
Soft skills Training activities coursewareworkshop / seminartrain the trainer Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
Faculty Development Program workshop / seminartrain the trainer Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
Communication Workshop self directedworkshop / seminartrain the trainer Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
Time Management workshop / seminartrain the trainer Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
Motivation workshop / seminar Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
Team Building workshop / seminartrain the trainer Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
Leadership,Effective Communication, Team Building, Motivation and Time Management by S.Swaminath instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
People skills Training instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
Soft skills instructor led traininggroup study and discussionworkshop / seminar A unique workshop on soft skills for professionals by Asktenali. com Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of  more...
Behavioural Skills Training workshop / seminar Asktenali. com - HRD Trainers presents a unique workshop on behavioural skills. Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development  more...
From Illumine Training
Building Better Relationships for Sales Negotiation instructor led training Whether selling products or services to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success. Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that: -Sell products and want to understand customers' personal needs, build rapport  more...
From mindXCEL Consultancy
mindXCEL PresentationsPublic Speaking instructor led training Content: This is an intensive and highly interactive 2-day training workshop to help ensure delegates get the most from all presentation opportunities. It is a training ideal for people who need to present or speak in public and who now want to achieve more through their presentations. Throughout the workshop delegates will gain a wide range of practical experience through numerous  more...
From Illumine Training
Think On Your Feet - Verbal Communication Skills instructor led training This course will help you to communicate your ideas and knowledge clearly, concisely and persuasively when you are in the many informal, unplanned discussions, meetings, briefings AND the formal planned ones. The ability to a think on your feeta ™ is one that can be learnt and developed. This is the globally acclaimed 2 day workshop that will help you master it. For more information go to  more...
From mindXCEL Consultancy
mindXCEL Set Direction Take Action Goals/ directions/ outcomes are the beginning of change, they are the ones that get you out of the dumps and they are the ones that will XCEL you to wherever you want to go. Goals/ directions/ outcomes are vital in life to achieve the things we want to achieve. Knowing what you want and need is the key to any success in any area! After all, the brain needs direction, so we want to make sure  more...
From Skills Matter
Udi Dahan Advanced Distributed Systems Design with SOA Leader and Nservice Bus project extraordinaire Udi Dahan, will be delivering his 5-day Advanced Distributed Systems Design with SOA course at Skills Matter. This advanced and highly intensive workshop, focuses on how to best build large scale distributed systems. You will learn a range of techniques on how to avoid common pitfalls in distributed systems and use loosely coupled messaging  more...
From Last Minute Training
Powerful Communication Strategies Would having the ability to build instant rapport with associates and clients be of value to you? Do you a manager, supervisor or team leader want to increase your leadership capability? Do you want to learn how to communicate more effectively with customers and employees? Are you looking to ease frustration and reduce conflict in the workplace? Do you want to be better understood up, down, and  more...
The Leading Edge: Leadership through Effective Communication Participants who complete this workshop will: * Learn the key competencies of leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate accountability and courage when executing decisions and communicating with staff. * Improve staff performance by identifying and  more...
How to Boost Communication for Productivity and Project Management This course is intended for anybody wanting to improve their interpersonal skills. It can include those who belong to the manufacturing engineer industry, or that of a plant mager, or team leader, or supervisor, project manger or sponsor, project engineer, and so on. This course will teach you how to assemble and lead effective project and work teams. You will gain insights that you can use  more...
Conflict Resolution Negotiating Win-Wins Having the ability to resolve conflict, negotiate and problem solve are an invaluable set of skills that all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see. Participants will gain  more...
Telemarketing Using A Telephone as a Sales Tool We never stop learning how to improve our selling skills. Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. The telephone can supplement, enhance, and sometimes replace other means of marketing and selling. This personal approach can dramatically  more...
The Leading Edge Leadership through Effective Communication This workshop addresses the needs of individuals who want to lead and inspire others in the corporate world. Learning Objectives Participants who complete this workshop will: * Learn the key competencies of leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate  more...
Interviewing and Communication Skills Interviewing skills are essential and our discussion will include ways that you can improve your skills in this area for increased success. This workshop will focus on that, and much, much more.  more...
Essential Communication Skills - computer help A major goal of this workshop is to help participants understand the impact their communication skills have on other people, and how improving these skills can make it easier for them to get along in the workplace.  more...
From Daya Cipta Optima (DCOLearning)
Robust Project Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Robust Project Management (4 Days) This workshop is one of the most unique competency development programs specially designed by DCOptima Principal Consultant and DCOLearning Lead Facilitator, in order to meet client needs in developing their human capital in project environment. The most seek and wanted targets that can be achieved through this program are the enhancement of communication  more...
From DJH & Associates Consulting
How to Become a Successful Supervisor instructor led trainingon-line e-learning cbt (computer based)study at homeself directedbooktrain the trainer Front line supervisors are the linchpin to success for any organization regardless of size. They are the individuals who are responsible for implementing plans developed by managers many levels above them. When plans are not executed as designed, the front line supervisor is the one who shoulders all of the blame. When things go well, they dona ™t share in the rewards. In many instances good  more...
From Ignite Success
Your Attitude is Showing For years, the business world has been focused on building skills and work experience. However, the rules are beginning to change and we're seeing greater emphasis being placed on interpersonal relationships, teamwork, communication, and motivation. Have you ever experienced a a difference in opiniona ? Have you ever been in a situation where everyone seemed to have a completely different  more...
From Amplios Academy
Change Management Workshop 1 Day instructor led traininggroup study and discussioncoursewareworkshop / seminar Training objectives The purpose of this seminar is to: > Communicate the importance of change management as a skill > Equip the participants with fundamental change management skills > Explain how to assess the change management requirements of events, situations and projects and how to evaluate the success of the change efforts Training method The training method involves: > Description  more...
From Leaders Workshop
Business Presentation Skills instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer labCustomised In House Program TRAINING WORKSHOP ONHIGH IMPACT BUSINESS PRESENTATION SKILLS" With Live Video Recording and one-to-one Feedback after each Presentation" Presentation is one of the most important tools you have in Business for getting things done. Whether you are persuading colleagues, selling a client, energizing a team or showing an idea to senior management, the power of your presentation makes the  more...
Excellence in Managerial Skills instructor led trainingworkshop / seminarCustomised In House Program Training Workshop on Managerial Skills ************************************** Introduction: ************* In most Organizations, people are chosen for a Managerial Position not because of their Technical Knowledge. They are chosen because someone has seen the spark of Leadership in them. That is the Spark we must develop in ourselves to be Successful Managers. Leaders are not born; they  more...
From Treeline Training, Inc.
The Art of Influencing Others Lay the foundation for more effective communication in this highly interactive workshop. Develop creative ways to establish rapport and build relationships through a deeper awareness of the power of nonverbal communication. Learn how to avoid common communication barriers. Recognize communication styles preferences, and tailor your communication to be more effective with each style. Learn  more...
From People Biz Inc.
Inspired Goals Workshop instructor led trainingworkshop / seminar Join Alicia Marie with Profit Consulting Co., for an empowering morning on January 22nd from 9: 00am to 12: 30pm You Will Learn: * Why people dona ™t set goals * Complete the past * The process of focus and attention * Goal setting tips * The language of powerful goal setting * Strategy for what will likely stop you from achieving your goals * How to set goals that inspire and  more...
The Coaching Clinic - Coaching Skills for Managers 314 East Highland Mall Blvd. Ste #403 Austin Tx workshop / seminar Coaching is the quickest and most effective method for developing your employees. Coaching leads to initiative and motivation. Coaching develops a solutions oriented attitude rather than problems and avoidance. A fun, highly participative and practical course designed to provide you and your managers wit the tools and skills needed to become an outstanding coach. Participants will go  more...
Ask an Expert- Jefferson Flanders Free Conference Call @ 2 pm May 21st CST Ask an Expert-Jefferson Flanders Business Communication Wednesday May 21, 2008 @ 2 pm CST No Cost to Attend Join Alicia Marie as she interviews expert Jefferson Flanders. Jefferson Flanders is an author, educator, independent journalist, and publishing executive. During the course of his career, he has been an editor, newspaper columnist, sportswriter, radio commentator, and college  more...
DISC 4 Week Tele-Classes March 4th, 11th, 18th, and 25th @ 3 pm CST instructor led training Learn about behavioral styles Understand your own strengths and weaknesses How to manage different styles How to match behavior to job roles How to use DISC in the hiring process How to read a DISC Graph How to sell and service different styles  more...
Team Building Teleclass April 8th, 15th, 22nd, and 29th @ 3 pm CST Join us for a 4 week teleclass on Teambuilding Who should attend? Leaders and managers who want to move their team to the next level! Learn the Five Keys to Effective Teambuilding Team vs. a Group Behaviors of a Team -What to Model as a Leader Language of Teambuilding Principles of Teamwork The Result of Effective Team Building is that your role changes! Call us to reserve your  more...
Healthy Body-Healthy Business Ask An Expert Free Conference Call @ 2 pm March 12th Join Alicia Marie as she interviews Brenda Thompson RD, LD, Professional Chef about the connection between a healthy body and a healthy business. Brenda studied to become a registered dietitian at the University of Idaho to not only create her own healthy lifestyle plan, but to help motivate others, because she understands how difficult it can be to make a change. While working as a clinical  more...
Ask an Expert- Mel Kleiman Free Conference Call @ 2 pm March 5th Certified Speaking Professional Mel Kleiman is North America s leading authority on how best to recruit, select, and retain top-quality employees. A renowned consultant, speaker, author, and trainer for over 25 years, Mel is also the founder and president of Humetrics, a leading developer of systems, training processes, and tools for recruiting, selecting, and retaining an exceptional workforce.  more...
From Leaders Workshop
Leadership Skills instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer labCustomised In House Program Training Workshop on Leadership Skills Introduction: Leadership has been called "The ability to get followers." One of the deepest cravings of human nature is the need to feel important, to have a sense of meaning and purpose in life and work. Leaders are invariably those who can tap into the deeper emotions of others and get them to rise above and beyond anything they may have accomplished in  more...
From IIHT-Vadapalani
Oracle DBA Training in Chennai Phone: 9677055562 / 8939992936. IIHT (Indian Institute of Hardware Technology) is a No. 1 Hardware & Networking Training Company in India. With 220+ branches around world, IIHT is delivering International Standard training to students & corporate. IIHT has partnered with around 13 MNCa ™s of world which includes Microsoft, Cisco, Red hat, Sun Microsystems, etc to deliver High End training in  more...
From Ripley Training Limited
Making the Most of Meetings instructor led training Making the Most of Meetings - Ripley Training Ltd specialises in designing and delivering effective learning interventions including public/ in-house training programmes and professional consultancy. We offer learning solutions to optimise performance in small, medium or large businesses across Yorkshire. What are the benefits? This one-day workshop shows you how to: When attending someone  more...
From People Skills Institute
Being an Effective Team Member An effective team is a group of interdependent people who agree on a goal and affirm that the best way to achieve that goal is to work together. An effective team also creates an enjoyable experience for its members, who look forward to team meetings and feel a real sense of progress and accomplishment. These characteristics of a team dona ™t just happen. They require contributions from each  more...
From Edista Testing Institute
Manual Testing Skills for Better Productivity The course is suitable to those who test and supervise testers. Manual testing skills arena ™t Functional Testing, Performance testinga They are approaches and techniques. Manual testing itself is an approach to test, just like automation. In India, tremendous myths surround manual testers. Here are some of the skills that expert testers like James Bach, Michael, Ben Simo practices to  more...
From Created Life Strategies LLC
Living A Created Life instructor led traininggroup study and discussionself directedworkshop / seminar Living on Oughta-Pilot is letting an "ought to" or a "should" be the primary motivation for how you live your life, the choices and decisions you make and the attitudes and feelings that arise. It IS possible to walk your own path instead of one chosen for you that youa ™ve been taught you ought to follow. You can either spend your life chasing dreams or disconnect your Oughta-Pilot(tm)  more...
From Pearlcatchers Ltd
Crucial Conversation - personal effectivenss and communication skills instructor led traininggroup study and discussionworkshop / seminarexperiential learning, using actors Learn how to maintain effective working relationships by tackling those difficult conversations promptly and confidently Every day, most people communicate easily with lots of people. But every so often we are faced with a difficult conversation where it is essential to get it right . This might be dealing with an under-performing employee, asking for a pay rise or resolving conflict  more...
Telling the Story - Advanced Presentation Skills instructor led traininggroup study and discussionaccelerated and experiential learning Hands up who dreads public speaking? Well you re not alone. The heart of any successful business person is the ability to communicate with ease and engage your audience but this is often easier said than done. Many managers have been on presentation skills training and know how to structure what they say / use visual aids, but few have learned how to make the best of the most powerful tool  more...
From Multidimension Training & Consulting
Towards 5-Star Communication Skills in Providing Excellent Service instructor led traininggroup study and discussionworkshop / seminar We offer 'Towards 5-Star Communication Skills in Providing Excellent Service' training course conducted by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. This workshop includes lectures, reading materials, case studies discussions, simulation exercises, presentation by participants. It is an interactive session which gives lots of room for participants to make the best of the  more...
Marketing 101 instructor led traininggroup study and discussionworkshop / seminar We offer 'Marketing 101' training course conducted by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. Kamal Kenny is a trainer and consultant, specializing in customer service, communication skills and stress management. He has given many training workshop throughout the country and have conducted teambuilding workshops for both working class and adolescents.  more...
Sales 101 instructor led traininggroup study and discussion We offer 'Sales 101' training course conducted by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. Kamal Kenny is a trainer and consultant, specializing in customer service, communication skills and stress management. He has given many training workshop throughout the country and have conducted teambuilding workshops for both working class and adolescents.  more...
Powerful Presentation Skills instructor led traininggroup study and discussionworkshop / seminar We offer 'Powerful Presentation Skills' training course conducted by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. Kamal Kenny is a trainer and consultant, specializing in customer service, communication skills and stress management. He has given many training workshop throughout the country and have conducted teambuilding workshops for both working class and adolescents.  more...
From Centre for Creative Thinking
Conflict Management Working with people had never been easy. For organizations to continue to perform well and meet their stakeholdersa ™ expectations, employees at all levels need to bring out the best from the people they manage. Unfortunately in the process of getting things done, we have to deal with conflicts as well. Conflict is inevitable in work life. Each of us needs to master the critical skills so  more...
From Manufacturing Executive Institute
Stop Hiring Misfits A Proven Recruiting Framework for Identifying Evaluating High Performance Job Candidates This MEI Special workshop has three distinct objectives: a First Objective to define the critical importance of understanding and quantifying certain critical competencies and personal characteristics BEFORE a person is hired. a Second Objective to present a useable framework for evaluating job candidates that will lead to substantially better results. a Third Objective to stimulate  more...
Project Management Fundamentals A project is a temporary endeavor, having a defined beginning and a defined end, usually constrained by date, but can be by funding or deliverables. It is performed to meet unique goals and objectives, usually designed to bring about beneficial change or added value. The temporary nature of projects stands in contrast to ongoing business operations which are repetitive, permanent or semi-permanent  more...
From Knowledge Harvester
Leadership - Born To Lead The need of the contemporary organizations have changed wherein technically qualified employees are expected to play in roles that require them to manage people for superior performance. It is the ability of the leaders to motivate the learn members to perform better, with an understanding of the teama s strengths and weaknesses, that will define the success of any project. This practical  more...
From The Ryan Group
Sales Negotiations instructor led trainingworkshop / seminar Whether you are the District Sales Manager at a Fortune 100 Pharmaceuticals Company or a Sales Trainee at a startup High Technology Firm......this critically acclaimed Sales Negotiations Workshop will help you become more successful in both your professional and personal lives. This Workshop is an extremely practical, results-driven and fast-paced program that develops your Problem Solving  more...
From MotivatedMinds, Inc
The Genius Inside Workshop Series The Genius Inside Workshop Series is an adapted version of a leadership development coaching program designed for groups. Ita s the perfect solution for organizations with budgetary constraints who want coaching for managers, executives and leaders. The workshops are interactive and efficient. At the outset of the program, personal effectiveness is linked to job  more...
From PowerVision Counseling Services
Counseling & Coaching Skills for Leaders instructor led traininggroup study and discussionworkshop / seminar Many people rise to positions of leadership out of their ability to perform their tasks and achieve excellent results. People skills may not be their forte, but now they have to motivate their team members to reach ambitious targets, correct bad attitudes or behaviors, and even counsel people with personal problems! Leaders have the opportunity to make an impact on the people they lead. In  more...
From Harbinger Consulting Solutions
Program Management Certification Objective: a This workshop will help leadership and senior management team participants to conceive a effective Program aligned with organization objectives and enable them to reap benefits accordingly. a These skills will empower them to assist the organizational business units and departments to create right program through structured processes and communicate effectively to the team.  more...
From Peaceful Living
Reiki Mentorship instructor led traininggroup study and discussioncoursewareself directedworkshop / seminar This is a 6 month programme currently for those attuned to Reiki 2 or above designed to help you to develop your skills and confidence with Reiki so that you can set up your own business. It includes a Reiki with Crystals workshop, Reiki meditation, communication skills, Business skills and practical experience of working with 2 case studies with your mentor.  more...
From Human Resources Services
G K Lim's Key Account Management workshop / seminar KEY ACCOUNT MANAGEMENT a 2 + 1 days workshop for sales professionals on key account management and how to sell by solving customers problems thru consultative & solution selling approached facilitated by G. K. Lim, MBA, FInstSMM, CMS, CEI, assisted by Danniel Lim INTRODUCTION "We want every single dollar of the client's budget," that's the CEO's battle-cry. To achieve that  more...
G K Lims Relationship Management For Sales Managers instructor led traininggroup study and discussionworkshop / seminar a two-day seminar-workshop conducted by G K Lim, FInstSMM, CEI, CMS Learning outcomes By the end of this training session, participants will have reliably demonstrated an ability toa . o Be an informal leader and reap personal benefits there from o Raise onea s own self esteem as a prerequisite to earning other peoplea s S. T. A. R. (support, trust, admire, and respect) o Use  more...
From Pierson Requirements Group
Process Modeling Skills This two day workshop provides training in process modeling skills through the use of exercises and lectures. After completing this course, you will be able to create and interpret process models for Object-Oriented requirements gathering, Information Engineering, Business Process Re-engineering, Total Quality Management and Continuous Process Improvement initiatives. The workshop: - Provides  more...
Writing Effective Requirements This 2-day seminar focuses on how to write effective requirements using UML techniques and use cases. The workshop provides training and exercises in writing project scope, requirements and system requirements (functional and nonfunctional requirements) definitions. The Writing Requirements That Work Seminar focuses on UML diagramming techniques and industry standards and best practices for  more...
From FranklinCovey South Asia
Situational LeadershipR II TTT on 21st May - 25th May 2012 Situational LeadershipR II Workshop - 7th - 8th May 2012 in Mumbai train the trainer We are glad to share with you that we are organizing Situational Leadership II Train The Trainer Program in Mumbai on 21st May - 25th May 2012. For more details, contact us at: rakhik@blanchardinternational. co. in In order to accomplish more with fewer resources, and in real-time, organizations need strong, yet flexible leaders. They require leadership principles that are understood and  more...
From Intentional Leaders
The Intention Experience workshop / seminar The Intention Experience An Equine Experiential Learning Workshop Discover the power of Intention in Relationship By engaging in the dynamic dance of relationship with a horse, we have the opportunity to see how awareness, presence and intention work together as a recipe for empowerment, resulting in authentic communication and creative expression. Working with horses provides a fun,  more...
From Tranzition Institute for Excellence
Summer Classes May 2011 at Dwarka Gurgaon Personality Development Public Speaking Tranzition Summer Classes are back - 16 May to 28 May 2011. summer workshop on PUBLIC SPEAKING, COMMUNICATION SKILLS, Age Group -- Class 3 to class 12th..... Visit website http://tranzition. org for more details.  more...
From Practicum Strategic Training Provider
Supervisory Skills Mastery Lead Empower Motivate "A 2008 study conducted by the Economist Intelligent Unit, entitled Growing Global Executive Talent, showed that the top three leadership qualities that will be important over the next five years include: the ability to motivate staff (35%); the ability to work well across cultures (34%); and the ability to facilitate change (32%). The least important were technical expertise (11%) and "bringing  more...
From Jeffery Communications Speech and Accent Academy
Accent Reduction Courses on-line e-learning cbt (computer based)coursewarecd romDVDbookworkshop / seminar Accent Reduction Workshop For non-native English speakers Course Description In this intensive workshop, students will get an assessment on their problem sounds and habits and learn techniques on how to correct their speech. Accent Reduction training helps non-native English speakers learn how to make the sounds correctly and improve their accent. In each language, we make different  more...
Public Speaking Workshops and Executive Coaching Learning public speaking skills helps you build confidence, overcome communication anxiety, and master methods on how to present your thoughts clearly, so they have an impact on your listeners or audience. Good speakers have influence, and this is why we learn public speaking. In this three-day boot camp, you will learn to organize your ideas and polish your delivery skills as you begin to  more...
From Fathom Corporate Training
CUSTOMER SERVICE SKILLS WORKSHOP instructor led traininggroup study and discussionworkshop / seminar Never before in history has the customer been faced with such a wide range of choice in the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening "sea of competition" are not only slim, they will continue to get slimmer in the future! Studies  more...
MANAGEMENT SKILLS TRAINING WORKSHOP instructor led trainingworkshop / seminar Happy employees make happy customers! This leadership skills workshop helps managers understand that increased communication and trust are the keys to leading team members and long-term organizational success. Our supervisory skills workshop is critical for managers who are leading through rapid change such as merger, acquisition or increased employee turnover. This hands-on management training  more...
From Anchor Planning Group
Customer Service instructor led trainingon-line e-learning cbt (computer based)group study and discussion Customer Service is key to an organizationa ™s success at every touch point. To cultivate a spirit of exceptional customer care within your organization, Anchor offers the CARE Customer Service Workshop. This workshop is designed to introduce your entire organization to a customer service model that is applicable at all levels while complementing and building on your own customer service  more...
From Spearhead Training Group Ltd
Business Writing Training Clear and effective communication is vital to the success of all organisations, large and small. Yet billions of pounds are lost each year because of poor quality writing. This one day course is the ideal way to brush up your written communication skills. The course focuses on the key principles of effective written business communication and provides positive guidelines for writing business  more...
From The Training Experts Ltd
Self Management Delegates will analyse how they are using their time and the methods they use when working towards achieving goals. They will determine what their objectives should be, what success looks like and what they need to put in place to achieve this. They will learn how to be more resilient to pressure and set backs, and how to use this learning with others who work with them. Target Group An  more...
From Fathom Corporate Training
CULTURAL DIVERSITY SKILLS TRAINING instructor led traininggroup study and discussioncd romworkshop / seminar This course is a series of training tools and cultural diversity activities that can help build cultural diversity in the workplace and with clients. This cultural competence skills workshop is critical for managing cultural diversity and enables your organization and your leaders to meet the high-performance demands of an increasingly global economy. The most popular programs are American  more...
SEMINARS HOW TO GIVE GREAT CUSTOMER SERVICE instructor led traininggroup study and discussionworkshop / seminar Never before in history has the customer been faced with such a wide range of choice in the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening sea of competition are not only slim, they will continue to get slimmer in the future! Studies  more...
ASSERTIVE COMMUNICATION SKILLS WORKSHOP instructor led traininggroup study and discussionworkshop / seminar It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that  more...
From Credit Management Services Limited
A Credit & Collection Workshop/ How to Collect MONEY! instructor led traininggroup study and discussioncoursewareworkshop / seminar DO YOU OR YOUR STAFF WANT OR NEED TO KNOW MORE ABOUT THE EFFECTIVE COLLECTION OF YOUR ACCOUNTS? Strong Negotiation Skills Excellent Telephone Techniques Pre and Post Call Action Effective Communication Skills Understanding the reasons why accounts become overdue and the psychology of debtors. These skills, and much more, will all be revealed during the following Seminar  more...
From Performance Evolution, Inc.
Performance Management instructor led training This powerful two-day workshop for management teams covers the fundamental principles of human capital management and performance improvement. In the context of the manager s environment, we build a common framework for developing skills in communication, influence, behavioral, conflict and change management. This workshop also explains the use of the Performance Management Tools and explores how  more...
From Celtem Private Limited
PMP Exam Prep Workshop - 18, 19, 25, 26 (2 weekend batch) & regular batch 23, 24, 25, 26 June- 2011 B'lore [35 Contact Hours] +9 workshop / seminar Dear All, We have scheduled PMP exam prep workshop on 18, 19, 25, 26 June- 2011 (2 weekend batch Saturday & Sunday) PMP exam prep workshop we have scheduled on 23, 24, 25, 26 June- 2011 (regular batch Thursday - Saturday ) Please let me know if I can block your seat. Payment Options: You can make the payment in the name of a Celtem Knowledge Solutions Pvt. Ltd a either  more...
From Holistic Directions Inc
Focusing Charisma for a Dynamic Stage Presence instructor led trainingworkshop / seminar Focusing Charisma for a Dynamic Stage Presence! Our Special Offer for both Business Professionals and Actors! Do you want command of the energy you put out into the world? Do you want to be remembered for who you are as well as what you do? Do you want deeper and more meaningful relationships in all aspects of your life? Do you want to take your work to a level you never thought possible?  more...
From New Skilz Corporate Training (Shanghai)
Tailored Communication Skills Training Tailored Communication Skills 24 Hours | Business English Skills (Workshops) Customized Content Does your company staff need to communicate professionally in English with Westerners? You can get tailored and cost-effective skills development workshops designed for your specific needs and training objectives. Business English Skills that are practiced within the relevant context of  more...
Expatriate China Orientation Workshop Expatriate China Orientation 2 days | Cross Culture Soft Skills New Skilz Corporate Training specializes in cost effective tailored training solutions for companies in Shanghai. IT professional training, cross cultural soft skills and tailored business English skills in the form of skills development workshops and in-house company training. Our corporate training experts deliver a  more...
From Miracle Infocom
Corporate Trainings From Miracle Infocom Object Technologies: OOAD training Design Patterns training UML 2. 0 training Extreme Programming (XP) training Programming Logic training Agile Methodology training Sybase Technologies: Sybase Essential 12. 5 training Sybase DBA 12. 5 training Sybase Performance tuning 12. 5 training Sybase Replication Server training Microsoft Dot. Net  more...
From Next Levels Consulting
Assertiveness and Self-Confidence Duration: 2 days Description and Learning Objectives By the end of this workshop, you should be able to: -Define assertiveness and self-confidence, and list the four styles of communication -Describe the types of negative thinking, and how one can overcome negative thoughts -Explain the difference between listening and hearing, and understand the importance of body language and  more...
From Sold Out Trainers
golden for sales Duration: 2 Day course Facilitators: 1 Role-play Actors: 2 Golden is a short, self-report questionnaire used to measure and describe preferences for how sales representatives like to get information, make decisions and orient their lives. Administered worldwide by organizations and schools, the Golden Personality Type Profilera is the most modern and comprehensive personality type  more...
From QED Training
Equality and Diversity Portfolio of Courses instructor led traininggroup study and discussionbookworkshop / seminartrain the trainer 1. Training Course One - Equality Laws and Diversity Issues(including a look at cultural communication) This one day training workshop is designed to raise awareness and understanding of Equality and Diversity amongst people working in the public, private, voluntary and not for profit sectors. It aims to highlight rights and responsibilities of everyone within a company or organisation from a  more...
From Writing Development Associates
Clear Business Writing instructor led trainingworkshop / seminarone-on-one coaching CLEAR BUSINESS WRITING This workshop is appropriate for any employee who writes e-mails, memos, letters or proposals. It is a very interactive and entertaining workshop that will help people get started more quickly by planning their writing and organizing ideas in a clear, flowing way.Participants will learn to put the main point of their writing up front and support this point concisely by  more...
From Object Knowledge, Inc
Requirements Modeling Analysis Workshop Requirements Modeling & Analysis is one of the most important and often most neglected activities of the software development life cycle. A good requirements model fosters communication between the business and IT by enabling them to share a common vision of the system's solution prior to implementation. This will ensure that the systems meets the business needs, can be delivered on time, and have  more...
Business Process Modeling and Analysis Business Process Modeling & Analysis is a crucial component of Business Process Improvement (BPI) efforts. It is also a critical but often overlooked activity in new systems development. The next generation of e-Business mandates rigorous business process modeling. In this seminar, you will learn the process modeling and analysis skills necessary to lead your team through a breakthrough  more...
From Learningminds!
Break Through Your Communication Barriers Upbringing, education, and talent aside-all good leaders share the same quality: superior communication skills. Through observation, trial and error, or schooling from mentors, theya ™ve mastered the art of "connecting" with people in ways that almost always yield positive results... * They realize that diplomacy works far better than brute force. * They know how to help people "get it"  more...
From KalaAnantarupah Dance School
Mime-Theatre-Acting Training by Legend Thiyagarajakumar Ramaswamy Thiyagarajakumar Ramaswamy BTech, MBA, MBL, SAP, PMP, PH. D One of the best Legendary mime artist, one of the most acclaimed representatives of this form of art in the world today. Maestro of Mime/ Theatre, Street play artist, Actor, Speaker, Coach, Corporate Mime Theatre trainer, Mime-Theatre Therapy Specialist, Story teller, Children Specialist, Special children trainer, choreographer, teacher,  more...
From Career Wit
Career Workshops Workshops are self-paced online training sessions or consultant-led. Includes activities to better help the understanding of the steps of the job search process, interviewing, resume writing, and professional development. Completion time will vary based on selected workshop and method of delivery. User and password log in information will be provided to access each purchased online training  more...
From Excel Thru Learning
Leading for Success This program gives leaders enhanced skills in motivation, communication, getting along with others, leadership, coaching, hiring, managing performance, training, conflict resolution, understanding personalities and diversity. Program Content: Leading for Today a Workshop - Leader vs. Manager a The Seven Laws of Being a Leader a Errors Leaders Make a How Do You Avoid Them  more...
From Case Western Reserve University - Executive Education
Beyond Conflict Management Transforming Conversations and Relationships Apr 18 2012 Conflict is natural and inevitable in all human systems. Whether at a personal or professional level, conflict can be challenging and detrimental to relationships and productivity. When faced and handled well, however, conflict can be a motor for positive change and a source of creativity and renewal. Our view of conflict determines, to a large extent, whether or not a creative solution will be  more...
From Your Excellency Limited
Big Duster Events for Polished PAs Brought to you by Your Excellency Big Duster Events are the brainchild of Lindsay Taylor, a former PA and now a Coach and Trainer specialising in delivering fun, experiential training to PAs, EAs, Secretaries and Administrators. Big Duster Events are free networking sessions for PAs held across the country in top hotel/ conference venues. They incorporate a fun learning opportunity with the chance to view superb hotel/  more...
From CJ System Solutions, Inc
Software Testing Quality Assurance Skills instructor led traininggroup study and discussioncoursewarebookworkshop / seminar C/ J System Solutions has presented over 500 workshops on Improving Software Testing and Quality Assurance Techniques, Designing and Implementing Testable Requirements, Enhancing Business Analysis Processes, Testing Commercial Off The Shelf Software (COTS), Software Support, Test Planning, AGILE Development and Testing, Improving Customer Satisfactions Skills and more. These workshops are designed  more...
From Simitri Group International
Influencing Skill Workshop instructor led traininggroup study and discussionworkshop / seminar The Simitri Influencing Skills Workshop gives participants the interpersonal skills and communication techniques to effectively a influencea ™ other people in the workplace. Whether colleagues, employees, managers, clients or suppliers, the participants learn how to get other people to accept their requests, support their projects and adopt their recommendations. The Influencing Skills  more...
From Basic Learning Systems
Powerful Presentation Skills Training Kit instructor led traininggroup study and discussionbookworkshop / seminar Is your training budget tight this year? Need a highly effective training kit that will make your job as the facilitator easy and stress-free? Our "Powerful Presentation Skills" kit was designed with you in mind! Includes all the materials for a full-day workshop: - 33-page word-for-word leader's guide - 26-page participant manual - 70-page workbook on presentation anxiety - 38-slide  more...
From The Sound Center, Inc
Accent Modification Live Demo instructor led trainingworkshop / seminar Would you like to speak more clearly so that others can understand you? This workshop provides the opportunity to learn and practice important skills to speak more clearly with an accent. Join us for a free 1 1/ 2 hour workshop that will help you make immediate changes to become a better communicator in English.  more...
From Global Strategic Management Solutions, Inc
Effective Communications in the workplace Communication gaps erode your company's bottom-line. How can your company... Minimize on the job conflict and stress? Maximize leadership potential? Dramatically increase productivity? Benefits of Communication Effectiveness (CE) workshop Lay the foundation for positive and profitable change Powerful tool to understanding how to communicate across diversity issues in your  more...
From Srivatsa Consultants
MME FOR SMES workshop / seminar This unique HR Workshop, to be held as an Outbound Intervention, will appeal to Owners and Directors of Small and Medium Enterprises and anyone in the business with the responsibility of HR. MBA students aspiring to get into the HR function will benefit a lot. We will give clear and practical advise on what you need to do back at the workplace. We will also hand hold you in implementing the  more...
From Segullah and Company Limited
MOTIVATING YOUR TEAM This workshop addresses the needs of individuals who want to lead and inspire team members in the corporate world. Participants who complete this workshop will: a Learn the key competencies of team leadership. a Explore the five stages of group development and the ground rules for a highly effective team. a Integrate the skills of others to create an optimum team environment. a  more...
From Hexcel & Associates
Coaching Skills Workshop - Building Partnerships in the Workplace WHY A WORKSHOP ON COACHING SKILLS Now, more than ever, leaders must be successful for organizations to create a competitive edge. Leaders are confronted with enormous challenges to do more with less, to create a culture for success, continually increase performance, improve quality and productivity, and improve the bottom line. To achieve this high level of performance, leaders need to be  more...
From Persona International
In-House Freelance Soft Skills Trainers Development Program a Level 1 a Initiating the Trainer a Trainera s Kick-Off Training This workshop is designed to help the individual who is nota or at least not yeta a professional trainer. The focus is on the supervisor, manager or brand new trainer who has been asked to present or train a group of individualsa a task for which he or she has little prior experience. This a on the joba training can  more...
From Sapphire Consulting Services
Design Patterns Course Overview: Patterns are a recent software engineering problem-solving discipline that emerged from the object-oriented community. Design patterns are recurring solutions to software design problems you find again and again in real-world application development. Patterns are about design and interaction of objects, as well as providing a communication platform concerning elegant, reusable  more...
From Megamind Consultants
POWERFUL PRESENTATIONS "POWERFUL PRESENTATIONS" A workshop on public speaking and presentation skills Program Details: v Communication skills v Goal of presentation v Problems one might encounter v Knowing your audience v The 3 Ps of presentation v Body language and eye contact v Dos and don'ts of a  more...
ESSENTIAL CORPORATE SKILLS "ESSENTIAL CORPORATE SKILLS" Workshop on corporate grooming and business etiquette Program Outline: v Verbal & Non-Verbal Communication skills v How To Greet, Meet & Introduce people v Formal Dressing v Grooming For Men And Women v Workplace Etiquette v Telephone etiquette v  more...
From Infopace Management Pvt Ltd
A Six Sigma Training Programme A Six Sigma Training Programme Orientation to Green Belt Certification A two day workshop How do you benefit Are you looking for a right career path? If you are a graduate of any discipline and have basic work experience then you could try this career and become a six sigma professional. There is a very huge demand for certified professionals in MNCs and organizations across the  more...
From Live to Learn
Team Building instructor led traininggroup study and discussionworkshop / seminartrain the trainerblended learning A team is a group of people with complimentary skills who are committed to a common, shared goal. Its members are individually responsible as well as committed to working with each other to achieve the team s purpose and hold each other fully and jointly accountable for the team s results. ' The Wisdom of Teams' Organizations rely more and more on teams to innovate, problem-solve, produce and  more...
From Take Charge Sdn Bhd
Get That Job! instructor led trainingPersonal coaching This one-day workshop approaches the subject matter of job application and interview skills from a fresh and uncommon point of view. Among the eye-opening but effective techniques presented in this workshop are: 1. Your resume WILL be read by the potential employer. 2. Don t send a passport-sized photograph with your resume; send a 4R one. 3. Match your application letter with the recruitment  more...
From Moulik It Services Llp
PMP Exam Preparation Workshop at Hyderabad Project Management Professional (PMP ®) is the most important industry-recognized certification for project managers. Professionals possessing certification gain credibility with the customers for possessing a solid foundation of Project management knowledge, which can be productively applied in the workplace and guarantees successful project delivery. Enrolling in PMP offers individuals a  more...
From Effective Outsource Networks
Effective Email Writing 7 Dec 2012 A great part of communication in today's workplace is done through emails. However, much time is wasted or meaning is misinterpreted when the messages are not clearly written. This one-day workshop will help participants enhance organisational efficiency by writing clear, concise and courteous emails in a professional manner. It covers strategies and techniques that email writers can use to  more...
Effective Office Administrative Skills and Duties 11 12 Dec 2012 Rapidly changing technology and working practices mean that job roles today are very different from those encountered five or ten years ago. Administrators need to learn, unlearn and relearn and be equipped with the relevant knowledge and skills in order to remain competent in the workplace. You are important to your organisationa ™s success and you are in a position to learn management  more...
Managing Challenging Customers Professionally 28 29 Nov 2012 Do you have to face demanding and unreasonable customers who drive you up a wall? Are you finding it impossible to keep your cool when interacting with such difficult customers? Managing challenging customers is a fact of life for customer service personnel. It is not uncommon to meet customers who are rude, frustrated or angry. Failing to manage them properly will not only result in the loss  more...
Telephone Etiquette Techniques on Handling Difficult Callers 2 Nov 2012 Love the phone or hate it, it is becoming clear that it is the way to do business and it is here to stay. As the telephone is now widely used in business, it is important that we excel in areas of telephone communication. So being able to handle telephone calls efficiently and effectively will let you go a long way to enhance not only your own image but also the image of your organisation.  more...
Essential Writing Skills for the Workplace 15 16 Nov 2012 Writing as a part of everyday communication has become an essential skill for everyone in the modern workplace. Regularly, we are expected to 'put it in black and white'. The modern use of email as a prime communication tool adds on to the need to master writing skills to get the right message across. This comprehensive two-day course is designed to help you deal with common difficulties in  more...
Workplace Communication From Singlish to Standard English 30 Nov 2012 English is recognised as the primary language in our daily communication. However, many of us failed to recognise that we are using a lot of Singlish in our communication with colleagues, customers and foreign delegates. The rampant usage of Singlish may unwittingly give unclear or wrong information to the listener and create a negative image of us and our organisation. In this one-day course,  more...
Working with Different Personalities 28 Nov 2012 An office environment, small as it might be, will have people working together to achieve similar goals. There are going to be employees that bring with them personality traits that are unique to the individual. While some characteristics are welcome, there are others that can result in unnecessary challenges and ultimately affect the dynamics of the office environment. Therefore, if we were  more...
Customer Service Tool Kit Perfect Phrases in Practice 11 Oct 2012 Communication is a key to customer service success. Most of us are able to recognise that the words and tone we use can impact how others perceive us. But still, many customer service personnel are unable to choose the right phrases and set the right tone in their day-to-day interactions with customers. As a result of such lack in communication skills, customers may be offended and leave for good.  more...
Effective Report Writing 31 Oct 2012 In business, reports are indispensable communication tools. A well-structured report that has clear objectives will receive more attention and produce the intended result. Therefore, managers and executives need to acquire the skills needed in writing them. This course covers all aspects of the subject in a practical and realistic fashion. It not only discusses language and style but also  more...
Effective Email Writing 2 Oct 2012 A great part of communication in today's workplace is done through emails. However, much time is wasted or meaning is misinterpreted when the messages are not clearly written. This one-day workshop will help participants enhance organisational efficiency by writing clear, concise and courteous emails in a professional manner. It covers strategies and techniques that email writers can use to  more...
Effective Office Administrative Skills and Duties 4 5 Oct 2012 Rapidly changing technology and working practices mean that job roles today are very different from those encountered five or ten years ago. Administrators need to learn, unlearn and relearn and be equipped with the relevant knowledge and skills in order to remain competent in the workplace. You are important to your organisationa ™s success and you are in a position to learn management  more...
Coaching for Peak Performance 10 Oct 2012 Effective management is about coaching and motivating your staff to achieve personal excellence and satisfaction in their work. Effective coaching will help to grow your staff's potential and develop cohesion and trust among your team members. Therefore, being a good coach will help you create a happy and high performance team. This one day course will point out all the essentials in how  more...
Conducting Performance Appraisal Sessions Successfully 3 Oct 2012 Performance appraisal is an unavoidable supervisory activity as employees look forward to understand how their superior views their performance. Linking performance appraisal to rewards makes the session even more sensitive to handle. Just how can the appraiser handle such a delicate situation with control and confidence? How can the appraiser deal with different employee styles? How can the  more...
Essential Skills for Managers 18 19 Sep 2012 A manager's job is varied and complex. To complete their daily duties and responsibilities, they will need technical, people and conceptual skills. A lot of people are well-equipped with the technical skills but lack of the people aspects. In this highly interactive 2-day training, the participants will learn how to communicate, motivate and lead his team. Managers with good people skills  more...
Result-Oriented Writing 28 Sep 2012 What do you want your reader to understand, appreciate, feel, or even respond to your letter or email? Communication is not just conveying a message, communication is coding the message with the interpretation in mind. This course is designed to help learners understand and respond to different reader expectations in different situations. This includes knowing the readers' concern and  more...
Managing Challenging Customers Professionally 25 26 Sep 2012 Do you have to face demanding and unreasonable customers who drive you up a wall? Are you finding it impossible to keep your cool when interacting with such difficult customers? Managing challenging customers is a fact of life for customer service personnel. It is not uncommon to meet customers who are rude, frustrated or angry. Failing to manage them properly will not only result in the loss  more...
Telephone Etiquette Techniques on Handling Difficult Callers 24 Aug 2012 Love the phone or hate it, it is becoming clear that it is the way to do business and it is here to stay. As the telephone is now widely used in business, it is important that we excel in areas of telephone communication. So being able to handle telephone calls efficiently and effectively will let you go a long way to enhance not only your own image but also the image of your organisation.  more...
Essential Writing Skills for the Workplace 30 31 Aug 2012 Writing as a part of everyday communication has become an essential skill for everyone in the modern workplace. Regularly, we are expected to 'put it in black and white'. The modern use of email as a prime communication tool adds on to the need to master writing skills to get the right message across. This comprehensive two-day course is designed to help you deal with common difficulties in  more...
Workplace Communication From Singlish to Standard English 3 Aug 2012 English is recognised as the primary language in our daily communication. However, many of us failed to recognise that we are using a lot of Singlish in our communication with colleagues, customers and foreign delegates. The rampant usage of Singlish may unwittingly give unclear or wrong information to the listener and create a negative image of us and our organisation. In this one-day course,  more...
Working with Different Personalities 15 Aug 2012 An office environment, small as it might be, will have people working together to achieve similar goals. There are going to be employees that bring with them personality traits that are unique to the individual. While some characteristics are welcome, there are others that can result in unnecessary challenges and ultimately affect the dynamics of the office environment. Therefore, if we were  more...
Customer Service Tool Kit Perfect Phrases in Practice 13 July 2012 Communication is a key to customer service success. Most of us are able to recognise that the words and tone we use can impact how others perceive us. But still, many customer service personnel are unable to choose the right phrases and set the right tone in their day-to-day interactions with customers. As a result of such lack in communication skills, customers may be offended and leave for good.  more...
Effective Email Writing 27 July 2012 A great part of communication in today's workplace is done through emails. However, much time is wasted or meaning is misinterpreted when the messages are not clearly written. This one-day workshop will help participants enhance organisational efficiency by writing clear, concise and courteous emails in a professional manner. It covers strategies and techniques that email writers can use to  more...
Effective Office Administrative Skills and Duties 19 20 July 2012 Rapidly changing technology and working practices mean that job roles today are very different from those encountered five or ten years ago. Administrators need to learn, unlearn and relearn and be equipped with the relevant knowledge and skills in order to remain competent in the workplace. You are important to your organisationa ™s success and you are in a position to learn management  more...
Coaching for Peak Performance 11 July 2012 Effective management is about coaching and motivating your staff to achieve personal excellence and satisfaction in their work. Effective coaching will help to grow your staff's potential and develop cohesion and trust among your team members. Therefore, being a good coach will help you create a happy and high performance team. This one day course will point out all the essentials in how  more...
Managing Challenging Customers Professionally 31 May - 1 June 2012 Do you have to face demanding and unreasonable customers who drive you up a wall? Are you finding it impossible to keep your cool when interacting with such difficult customers? Managing challenging customers is a fact of life for customer service personnel. It is not uncommon to meet customers who are rude, frustrated or angry. Failing to manage them properly will not only result in the loss  more...
Effective Report Writing 20 June 2012 In business, reports are indispensable communication tools. A well-structured report that has clear objectives will receive more attention and produce the intended result. Therefore, managers and executives need to acquire the skills needed in writing them. This course covers all aspects of the subject in a practical and realistic fashion. It not only discusses language and style but also  more...
Result-Oriented Writing 13 June 2012 What do you want your reader to understand, appreciate, feel, or even respond to your letter or email? Communication is not just conveying a message, communication is coding the message with the interpretation in mind. This course is designed to help learners understand and respond to different reader expectations in different situations. This includes knowing the readers' concern and  more...
Essential Writing Skills for the Workplace 7 8 June 2012 Writing as a part of everyday communication has become an essential skill for everyone in the modern workplace. Regularly, we are expected to 'put it in black and white'. The modern use of email as a prime communication tool adds on to the need to master writing skills to get the right message across. This comprehensive two-day course is designed to help you deal with common difficulties in  more...
Conducting Performance Appraisal Sessions Successfully 8 June 2012 Performance appraisal is an unavoidable supervisory activity as employees look forward to understand how their superior views their performance. Linking performance appraisal to rewards makes the session even more sensitive to handle. Just how can the appraiser handle such a delicate situation with control and confidence? How can the appraiser deal with different employee styles? How can the  more...
Working with Different Personalities 23 May 2012 An office environment, small as it might be, will have people working together to achieve similar goals. There are going to be employees that bring with them personality traits that are unique to the individual. While some characteristics are welcome, there are others that can result in unnecessary challenges and ultimately affect the dynamics of the office environment. Therefore, if we were  more...
Telephone Etiquette Techniques on Handling Difficult Callers 15 May 2012 Love the phone or hate it, it is becoming clear that it is the way to do business and it is here to stay. As the telephone is now widely used in business, it is important that we excel in areas of telephone communication. So being able to handle telephone calls efficiently and effectively will let you go a long way to enhance not only your own image but also the image of your organisation.  more...
Effective Email Writing 30 May 2012 A great part of communication in today's workplace is done through emails. However, much time is wasted or meaning is misinterpreted when the messages are not clearly written. This one-day workshop will help participants enhance organisational efficiency by writing clear, concise and courteous emails in a professional manner. It covers strategies and techniques that email writers can use to  more...
Workplace Communication From Singlish to Standard English 24 May 2012 English is recognised as the primary language in our daily communication. However, many of us failed to recognise that we are using a lot of Singlish in our communication with colleagues, customers and foreign delegates. The rampant usage of Singlish may unwittingly give unclear or wrong information to the listener and create a negative image of us and our organisation. In this one-day course,  more...
Essential Skills for Managers 24 25 May 2012 A manager's job is varied and complex. To complete their daily duties and responsibilities, they will need technical, people and conceptual skills. A lot of people are well-equipped with the technical skills but lack of the people aspects. In this highly interactive 2-day training, the participants will learn how to communicate, motivate and lead his team. Managers with good people skills  more...
From AstroTech Training
The Ultimate Sales Manager Overview: You already excel at selling: Now you need to develop a completely different set of skills to inspire, motivate and manage a sales team for maximum productivity and profit. The critical role of the Sales Manager transcends the mere tracking and reporting of statistics and has evolved into a role which requires proactive leadership, outstanding communication, effective decision making,  more...
From Phone Pro
Customer Service Training and Telephone Etiquette instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer PhonePRO's customer service and telephone etiquette training is the best way to get your people motivated to do their best on each and every phone call and customer interaction! Our training is a 1 day workshop led by your enthusiastic and fantastic PhonePRO trainer. Our trainers are the best in the business and will get your staff fired up with our practical tools and techniques to improve  more...
From PEN South Africa
Business Writing Skills workshop In our fast-paced business world, it is important to clearly and concisely express your ideas to others. This one day workshop is designed to achieve effective communication through the proper use of the written word. The workshop focuses on the different stages of the business writing process, from planning correspondence to the use of specific writing tools. Although there is an element of  more...
Presentation Skills workshop workshop / seminar While public speaking ranks as one of the greatest fears in the world, only a small percentage of communication actually involves the spoken word. 55% of communication is visual (including body language and eye contact) and 38% is vocal (including speed and tone of voice). The world's best business communicators know that the real secret to a great presentation is confidence but not everyone is a  more...
From Key-kits
GISD GENERAL INDUSTRY SAFETY DIPLOMA instructor led trainingon-line e-learning cbt (computer based)self directede-bookbooktrain the trainer GISD General Industry Safety Diploma Duration 5 days Accreditation GISD diploma has accreditation by IASP. GISD Diploma description The purpose of GISD Diploma is to prepare the attendances for as safety Inspectors, Officers, Supervisors, Managers or to promote supplemental training for personnel previously or currently employed in construction industries  more...
From Keystone Training Solutions
Make the Most of Your Life -1 A program to help one cope with and energise oneself with the right tools to get ahead in life and maximise life's opportunities. The program will cover negotiations, leadership, self-motivation, presentation and communication skills for junior and mid-level professionals specifically. Self-employed business people are also encouraged to attend. The program will be delivered in a very interactive  more...
From Sandbox Advisors
Leadership Training Development in Singapore Our courses for Leadership Development & Leadership Training in Singapore, are aimed at managers, team leaders, supervisors and anyone who leads a group of people. The leadership training courses are also suitable for those who wish to prepare themselves for positions of leadership. These courses develop the competencies required to motivate and lead teams of people in either the private,  more...
From Stellenbosch University Language Centre
Web texts and web sites the complete package workshop / seminar Web sites are an all-important communication medium for any institution or company. Therefore an effective web site that answers to the needs of readers and clients is non-negotiable. From 6 a 10 June 2011 the Stellenbosch University Language Centre will be presenting a comprehensive workshop series on the design, development and maintenance of a web site. We will aim to equip participants to  more...
From Eloquence
Eloquence Communicative English Personality Enhancement a Eloquencea ™ looks beyond academics. Simply put, we believe Communication is the process of exchanging information and ideas. Since formal education and the environment have fallen short of helping communication in English, we have decided to do the needfula . And do it in a manner that is most interactive, with times, situational and real; without the fear of grammar. Our learners  more...
From Kwapele Learning & Consulting (Pty) Ltd
People Management and Leadership 3 Days Aligned to SAQAa ™S Unit Standard ID 14667, NQF Level 4, Credits 10 This workshop increases your awareness of your current leadership style and abilities. You will also appreciate the impact your leadership style has on those who work with you. The course then provides you with a tool-kit of ideas to increase your leadership skills back in the workplace. Training course objectives for  more...
From Mike Schwarzer of StreetwisePeople
Want Your People to Work More with You and Less Against You? workshop / seminar Want Your People to Work More with You and Less Against You? a then this Dynamic Leadership Approach for Organisations that want to Grow from and through Their People will help You to find the answers! Ideal for the key influencer who has to lead, coach and mentor. What does poor people management lead to? Poor staff (talent) retention, poor financial awareness & performance, poor  more...
From Nice Professionals
Google Products Professional Course on-line e-learning cbt (computer based)group study and discussioncoursewaree-bookcomputer lab NICE PROFESSIONALS We are an education institution that offers career oriented courses for Fresher and Working Professionals which aims to educate people on how they can improve their career and development skills. LEARNING CENTER Nice, is a well established institute delivering quality education in various fields for over a decade, we have been active in training and career development,  more...
From Training FOR YOU
Leadership and influence Overview Leadership became an integral part of all kinds of organisationsal practices. Both managers and team members are expected to lead to their teams and colleagues and leadership skills are among the most desired qualities of potential candidates at all organisational levels. Abilities to provide a sense of direction and motivate others to make collective efforts and achieve the defined  more...
From Headway
Business English Writing Skills in Islamabad on 16th Oct 2010 No business can afford employees who cannot communicate clearly, effectively and consistently in writing. Frustrations with unclear, poorly written business letters are quite evident with the management. The Business English Writing course is specifically designed to fulfill this need. It will help professionals in planning, drafting and editing business letters effectively. Course  more...
From The Koenig Group
Managing Conflict in the Workplace Managing Conflict in the Workplace By The Koenig Group tom@koeniggroup. net How to Handle Conflict and Confrontation Learn a positive approach that takes the stress, anxiety and frustration out of dealing with disagreements and conflict. If you dread confrontation, chances are you could be paying a heavy price, at the expense of your career success your personal happiness and  more...
From CBP Training
Introduction to NLP - FREE 2 day Workshop instructor led training Learn the Secrets of NLP for Free and Release Your Full Potential On this Nationally Accredited two-day Diploma course in London you will discover how NLP will help you to: Change unwanted habits Find creative ways to solve personal problems quickly and easily for ever. Create compelling goals Establish effective rapport and improve your personal and professional relationships  more...
From NISS Institute of Soft Skills PVT LTD
Workshop of Counselling Skills instructor led trainingstudy at homegroup study and discussioncoursewareself directedworkshop / seminar A workshop for all human service personnel who need basic counselling and communication skill to handle psychological and emotional aspects of the individuals at their work or life. The training is meant for Teachers, Trainers, Customer Support Executives, Managers, HR Personnel, Medical Practitioners, Paramedics, Career Counsellors, Psychological Counsellors, Sales Executives, Call Center /  more...
From NBA4Business
Leadership Development 3 Day Workshop Programme A three day leadership development workshop programme designed to develop the leadership and communication skills and styles of anyone with a responsibility for supervising, managing or leading a team. Ideally delivered in three separate sessions with some time allocated between each session for reflection and activity, if operationally necessary, the programme can be delivered in back-to-back  more...
From Unisource Knowledge Management
Leadership Development - Reading others to Leading them Why this workshop? The activity of leading others is a very human activity. Therefore, there are a wide range of everyday and on-the-job activities from which one can learn about leadership and even enhance leadership skills. However, leading others means understanding them; hence, this workshop focuses on understanding our own personality type as well as reading other who work with us for  more...
From SK-HR Consulting SPRL
Hogan Results in Practice Improving your Competencies in Communication Influencing Negotiation and Decision Making instructor led traininggroup study and discussionworkshop / seminar Prework: Each participant completes the 3 Hogan Assessments (HPI, HDS, MVPI) and will receive individual feedback over the phone. Workshop: Very often we find people in Leadership Positions that have no problem with understanding the theory of good leadership, yet when it comes to the practical application and implementation of these behaviors they struggle. This workshop has a unique  more...
From Add Excellence Training and Consultancy Ltd
ADHD Training Calming the Chaos at Home Practitioners supporting families whether in universal services or targeted services. ADHD affects up to 5% of the school age population and both Practitioners and Parents require specialist knowledge and skills to support children and young people with ADHD to reach the Every Child Matters Outcomes. ADHD affects approximately 5% of school age children and has a negative impact on educational  more...
From Wintrac Inc.
Communication Skills for IT Professionals Effective communication skills are the key to influencing others and to establishing and maintaining good relationships. This interactive workshop describes how to achieve mutual understanding and greater clarity in interpersonal communication, identifies and develops communication skills, and provides opportunities for refining skills through role-playing activities. You can get a complete  more...
From inlingua Corporate Training (Thailand)
Essential Email Writing Workshop This workshop will help participants learn the essential language they need for different types of business messages. The workshop will improve both the competence and the confidence of staff who need to write in English.  more...
From Wintrac Inc.
Survival Skills for Analysts This comprehensive workshop helps business analysts complement their practical systems thinking with a thorough understanding of effective people skills. A few of the many important topics covered in Survival Skills for Analysts include understanding team dynamics and resolving interpersonal conflicts; improving communication skills; planning and managing meetings more effectively and achieving  more...
From Success NI Ltd
Tools for People Helpers Helping others to make lasting changes in thoughts, feelings and behaviours is a key aspect of the day job for many. Social, health or youth workers, probation officers, community mental health teams, addictions teams and many others are charged with helping their clients and service users to manage and hopefully change their dysfunctional living. Helping another person change is a hugely  more...
From Vantage Corporate Education
Difficult Conversations - Communicating for Results When faced with a difficult conversation in the workplace, people tend to do one of two things a they either take no action and avoid the conversation, or they approach the conversation ineffectively. Both options lead to negative results: * Weakened relationships * Damaged team morale * Damaged credibility Given the bottom-line impacts, addressing this  more...
From Interaction Associates, Inc
Essential Facilitation The Essential Facilitation workshop is a three-day, highly experiential workshop that provides a solid foundation of facilitation theory and practice. During the workshop participants will learn to: * Keep discussions on track. * Design results-focused agenda, group processes, and implementation plans. * Design and conduct planning sessions and cross-functional team meetings. * Use a  more...
From LearningDB. com
Presenting you workshop / seminar How do you master communication? How do you cultivate an empowering voice? How do you influence others to embrace your ideas and act on them? How do you inspire, motivate and achieve positive results while honouring other peoplea s values and needs? In many situations today, you are required to present on the telephone, to your boss, to clients, to your peers, to your staff. If you want to do  more...
From Peoplesmart Softskills Incorporation
Softskills & Personal Development Taining Program instructor led traininggroup study and discussionworkshop / seminartrain the trainer FACILITATED BY NARENDRAN ACCREDITED BY Andhra Pradesh State Council For Higher Education HYDERABAD INDIA E-mail: babu_n21@yahoo. co. in Ph: +91-9949208889 OBJECTIVES: To deliver a Powerful People Smart Personal Development Workshop that impacts the mind, heart and behavior for lasting success and also at the program conclusion participants should be able to: Develop all round  more...
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tcw11--05/31/12-21:47:28-(20382)[A]-[B]-[A]