> > > > >

Instructor Led Communications Training in Canada

Communications Training Provider? - Tell us about your Training!

Please select the location nearest to you: Ontario Alberta British Columbia Saskatewan

online course

instructor-led class

learn at home

group study

self-directed study

cd-based training

DVD video training

printed book

e-book digital book

workshop seminar

train the trainer

computer-based learning

discount pricing

online tutorial

Communications Training Seminars and Classes

From VoiceBootcamp

CCNA Voice Bootcamp

...o medium sized IP Telephony solutions using Cisco Unified Communications Manager Express, Cisco Unity Express, and the UC500 Smart Business Communications System solutions. In this hands-on, administrator-level course, you will get an introduction to Cisco's UC systems and its components, including: Cisco Unified Communications Manager (CUCM) CUCM Express Cisco Unity Connection Cisco more...

CCNP Voice (formally CCVP) Plus Bootcamp

...twork. The certification content focuses on Cisco Unified Communications Manager (formerly Unified Call Manager), quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. Course Fee: Based on Locations. Contact Us This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more...

From Software Training Academy, Inc

Windows Workflow Foundation (WWF) Using C#

...icy activities in workflows Provide bi-directional communications between the workflow and the host Understand the difference between sequential and state machine workflows Learn when and how the workflow runtime persists information about a workflow Learn when and how the workflow runtime tracks information about a workflow Understand how to group activities more...

NET Framework Using C# (VS2010)

... XML Programming, Windows Presentation Framework, Windows Communications Framework and ASP. NET. The course starts with an introduction to the architecture and key concepts of .NET. It then discusses class libraries, assemblies, versioning, configuration, and deployment, which constitute a major advance in the simplicity and robustness of deploying Windows applications, ending the more...

NET Framework Using Visual Basic

...g, Windows Forms, Windows Presentation Framework, Windows Communications Framework, ASP. NET and Web services. The course starts with an introduction to the architecture and key concepts of .NET. It then discusses class libraries, assemblies, versioning, configuration, and deployment, which constitute a major advance in the simplicity and robustness of deploying Windows applications, more...

From Global Innovative Campus

PMP CAPM Exam Preparation 4th Edition - Evening Class 385 PDUs ...llers Contract administration Contract closure Project Communications Management Communications planning Information distribution Performance reporting Manage stakeholders Professional Responsibility Ensuring individual integrity and professionalism Contributing to the project management knowledge base Enhancing individual competence Balancing stakeholdersa ™ interests more...

From Last Minute Training

Implementing Cisco Unity Connection v8xIUC Learn how to implement, integrate, administer, and manage Cisco Unity Connection release 8. x. Cisco Unity Connection is a feature-rich voice messaging platform based on the same Linux operating system as Cisco Unified Communications Manager. more...

ICOMM - Introducing Cisco Voice and UC Administration v80 In this hands-on, administrator-level course, you will get an introduction to Cisco's UC systems and its components, including: Cisco Unified Communications Manager (CUCM) CUCM Express Cisco Unity Connection Cisco Unified Presence more...

50024A Office Communications Server 2007 Ignite Tour Workshop MS Certification This two-day instructor-led workshop provides students with the knowledge and skills to understand 200-level baseline information on Microsoft Office Communications Server 2007. more...

Communications Skills This one-day course will give participants new insights and practical techniques for communicating more effectively on the job. more...

Implementing Cisco Unity Connection v70IUC Learn how to implement, integrate, administer, and manage Cisco Unity Connection release 7. 0. Cisco Unity Connection is a feature-rich voice messaging platform based on the same Linux operating system as Cisco Unified Communications Manager. more...

CIPT1 v6x7x - Implementing Cisco Unified Communications IP Telephony Part 1 Prepare to install and configure a Cisco Unified Communications Manager (CUCM) solution in a single site in this course, focusing primarily on CUCM Release 6. x/7. x, the call routing and signaling component for the Cisco Unified Communications solution. more...

CIPT2 v6x7x - Implementing Cisco Unified Communications IP Telephony Part 2 Prepare to configure a Cisco Unified Communications Manager (CUCM) solution in a multisite environment in this course. You ll focus on CUCM Release 6. x/7. x, the call routing & signaling component for the Cisco Unified Communications solution.... more...

Microsoft Office Outlook 2007 with Business Contact Manager Topics included: Configuring Business Contact Manager; Using Business contact manager accounts & contacts; Business Projects & Project Task; Communications History & Linking; Customizing the Dashboard; information Management Tools; Marketing Campaigns.. more...

Communications and Soft Skills

September 12, 2006. Executive Briefing, with hands-on mini-analysis for immediate insight and use. For executives who wish to learn about an additional way to increase the success and productivity of their teams, whether in sales, project work, customer service, etc. For trainers and coaches to experience the simplicity and power of a new communications and soft-skill tool. more...

Branding 101 - What you NEED to Know

Location: Toronto Date: 2007-09-20 List Price: $149.95 Offered Price: $104.00 Seats Available: 2 Branding is a business strategy that the majority of small and medium sized business fail at. This is because of a variety of reasons, namely: * They don t understand it, or think it s a logo * They don t know how to execute a branding strategy * They don t know how to measure it more...

Microsoft Outlook 2003 Level 2 (1 Day) Location: Vancouver Date: 2008-03-14 List Price: $199 Offered Price: $139.00 Seats Available: 2 Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using more...

Microsoft Excel XP 2003 Level 3 Location: Vancouver Date: 2008-03-14 List Price: $199 Offered Price: $139.00 Seats Available: 2 Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using more...

Adobe Illustrator CS3 - Level 1 This course is intended for designers, publishers, pre-press professionals, marketing communications professionals, or people switching to a design job or taking on design responsibilities, who need to use Illustrator to create illustrations, logos, advertisements, or other graphic documents. more...

Negotiating for Results Negotiating is a fundamental fact of life at every level. Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as more...

How to Boost Communication for Productivity and Project Management This course is intended for anybody wanting to improve their interpersonal skills. It can include those who belong to the manufacturing engineer industry, or that of a plant mager, or team leader, or supervisor, project manger or sponsor, project engineer, and so on. This course will teach you how to assemble and lead effective project and work teams. You will gain insights that you can use more...

Implementing Unified Communications SecurityIUCS This course prepares the student for installing, configuring, and maintaining security on a Cisco Unified Communications solution. This course focuses primarily on enabling security on Cisco Unified CallManager 5. 0 and its components and applications. more...

Client Care Representative CCR Certified Training Program 2 Days ...teractive learning sessions, participants learn effective communications skills, active listening and problem solving skills which is immediately transferable to daily work. Participants will learn the best format for quick problem resolution in a team environment. Gathering information in an orderly manner promotes confidence in agents to resolve issues, builds cooperation in the group and more...

Skills for the Administrative Assistant Understand the importance of professional presence on the job; learn how to self-manage to become more effective & efficient; Improve their communications skills, including listening, questioning, & being more assertive; Increase their effectiveness... more...

Attitude is a Choice Participants who complete this workshop will: Take initiative and lead attitudinal changes through personal accountability. Inspire success strategies throughout the organization. Make decisions and set goals. Maintain a positive attitude before, during and after communications with more...

Implementing and Maintaining Instant Messaging Using Microsoft Office Communications Server 2007 ...uld attend This course is intended for current real-time communications IT Professional and infrastructure specialists who want to learn how to implement Microsoft Office Communications Server 2007 Performance Objectives After completing this course students will be able to: Implement and deploy an instant messaging solution by using Office Communications Server 2007 Standard Edition. more...

Adobe InDesign CS3 Level 1 Who should attend This course is intended for graphic designers, creative professionals, print professionals, publishers, pre-press professionals, and marketing communications professionals. Performance Objectives Upon successful completion of this course, students will be able to: Manage the InDesign environment Design documents Enhance documents Add tables Finalize documents more...

Project Leadership Management and Communications 3 day course In this 3 day course, you'll learn how to: lead project teams through more effective communication, Identify motivational value systems to improve productivity & cooperation, recognize the role of business & personal ethics in leadership & more. more...

Microsoft Outlook 2003 Level 1 - inet Microsoft Outlook can do so much more than just send and receive email! It is a powerful communication and personal organization tool. Streamline your communications by taking advantage of some of Outlook's versatile features. more...

Microsoft Outlook 2003 Level 1 - nexient Upon completion, participants will: Explore the Outlook 2003 environment & create customized notes, Manage contact information & track communications; Address, distribute, file, sort, find, & manage messages efficiently; Record, prioritize & track tasks more...

Effective Communications for Consultants Designed for project managers, business analysts, IT professionals, engineers & others in technical roles who are either seeking to become practitioner technical consultants, or who wish to become more consultative in their work. more...

Mindsharp - Core Technologies in MS Office Communications Server 2007 This 5-day unified communications course focuses on the design, deployment, configuration, and troubleshooting of the core components of unified communications. more...

Adobe InDesign CS3 Level 1 1 day course nexient This 1 day course is intended for graphic designers, creative professionals, print professionals, publishers & marketing communications professionals that want to manage the inDesign environment, add tables, design, enhance & finalize documents. more...

Negotiating for Results - comphelp This workshop will give participants confidence when negotiating with both internal & external clients. It also includes techniques to promote effective communications & to turn face-to-face confrontation into side-by-side problem solving. more...

Administering Cisco Communications Manager and UnityACUCMU Learn to add, move, change & troubleshoot IP telephony devices. Support IP phone users & identify network & server impact when administering changes; Configure the latest version of Cisco Communications Manager with Cisco 7960 & 7961 IP Phones & more more...

Implementing Cisco IOS Unified CommunicationsIIUC This course provides students with the Unified Communications concepts, component definition & high level designs. This is also the core technology course in the certification path to achieve the CCNA Voice designation. more...

Administering Cisco Unified Communications ManagerACUCM Learn to add, move, change, & troubleshoot IP telephony devices. Learn to support IP phone users & identify network & server impact when administering changes. Configure the latest version of Cisco Unified Communications Manager with Cisco IP Phones... more...

Implementing Cisco Unified Communications Manager Part 1CIPT1v7 - arp This course prepares students for installing & configuring a Cisco Unified Communications Manager solution in a single site. It focuses primarily on CUCM Release 6, the call routing and signaling component for the Cisco Unified Communications solution. more...

Cisco Unified Communications Architecture and DesignUCAD This course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that brings order to approaching the problems faced by planners and designers. more...

Implementing Cisco Unified Communications Manager Part 2CIPT2v7 This course prepares students for installing & configuring a Cisco Unified Comm. Manager solution in a multisite environment. It focuses on Cisco Unified CallManager Rel 6, the call routing &signaling component for the Cisco Unified Comm solution. more...

Troubleshooting Cisco Unified Communications SystemsTUC Get the knowledge required to troubleshoot Unified Communications Systems/ Solutions in Enterprise, Mid-Market, & commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools, & fixes at the integrated System/ Solution level.. more...

50232 Office Communications Server 2007 R2 Ignite MS Certification This three-day instructor-led workshop provides students with the knowledge and skills to understand 300-level information on Microsoft Office Communications Server 2007 R2. more...

Network Technical Upon successful completion of this course - Identify the basic components of network theory. - Identify the major network communications methods. - Identify network data delivery methods. - List and describe network media and hardware components. more...

Cisco Unified Presence Design and ImplementationPRSDI This course prepares you for installing & configuring Cisco Unified Presence Release 6. 0. It also includes integration options with other Cisco Unified Communications products as well as third-party presence solutions including MS Live Communications... more...

Implementing Cisco Unified Communications ManagerUCM70 Designed to provide you with necessary knowledge to install & upgrade Cisco Unified Communications Manager v7. Implementation of the new features are introduced with this new release in large, multisite Cisco Unified Communications Manager deployments. more...

Implementing Cisco IOS Unified Communications Part 2IIUC2 Learn to install Cisco Unified Communications Manager Express & Cisco Unity Express, with support for both SCCP & SIP endpoints, Unified Call Connector, Call Connector Mobility, & PSTN Calling. Performance monitoring & maintenance tasks are explored... more...

The Winning Ways of Negotiating Negotiating is a fundamental fact of life at any level. This interactive workshop will help you give participants confidence when negotiating with both internal & external clients. It also includes techniques to promote effective communications... more...

From Ignite Success

DiSC Dynamic Communications

Achievers throughout history have one thing in commona they know themselves. Dynamic Communication teaches people how to communicate using the DISC model as a way of understanding themselves and others. The workshop includes a behavioral assessment with report to give a more complete understanding of what DISC behavior is and how to use it. Anyone attending the workshop learns how to interact more...

From PMC - Project Management Centre Inc

Accelerated PMPCAPM Certification Exam Preparation

Providing essential accelerated preparation for attaining the PMI ® (Project Management Institute) PMP ® (Project Management Professional) or CAPM ® (Certified Associate in Project Management) credentials. Emphasis is placed on project management best-practice sources including the latest edition of the PMI ® PMBOK ® (Guide to the Project Management Body of Knowledge). This more...

How to Communicate Successfully with Project Teams - Accelerated

Participants will be introduced to various forms of communication and the skills to effectively communicate critical project information in a concise, timely and targeted format. Participants are provided examples taking into consideration communication barriers, verbal and non-verbal messaging, and intercultural diversity. This is a beginner/ intermediate course. Participants will receive 7 PDUs more...

From PowellDorian Services Inc.

Advanced Report Writing Skills

Advanced Report Writing Skills: This day workshop is designed to assist auditors in writing reports to best effect. Topics covered include writing for your reader, writing style and grammar. This seminar aims to develop and enhance the softer internal audit skills of report writing. This seminar will be particularly valuable to members who are newer to the senior levels of internal more...

From Interthink Consulting Incorporated

Facilitation Skills for Project Managers

Approximately 50% of your role as a project manager is centred upon leading meetings and individual coaching sessions. The ability to effectively facilitate is one of the greatest contributors to your project success. Most of us have seen excellence in facilitation and have consciously wondered: What is it that they know that I dona ™t know? This workshop is designed to teach the many more...

People Managment and Motivation

Successful project management requires successful people management - often including those people over whom the PM has little or no direct authority or control! This workshop focuses on understanding and communicating well with others in order to get the results you need for your projects. more...

From CorEmpower

Professional Development Workshops

Time Management Stress Management Conflict Resolution Interacting with Difficult People Effective Communications Skills Customer Service Team Building more...

From The English Language Consultant

Quality Writing for Quality Business ...bout a person as do spoken words. People judge you by the communications they receive from you. Most business writing can be broadly put into two categories: External Communications and Internal Communications. This seminar/ course details the objectives, content and language of both these forms of communications, beginning with an in-depth grammar review and demonstrating how the use of more...

From Live to Learn

Management Development

The challenge for all management today is to gain the respect, trust, enthusiasm and commitment of their employees. The Management Development Program is designed to help individuals increase their productivity and ability to manage other people, processes and performance within a complex and changing workplace. As with most of our programs, the MDP is customized to address your specific more...

Communications

...circumstances, education and values & beliefs. No wonder Communications is the biggest challenge in most organizations! Proficiency in communication skills is critical to success. Communication is a 2-way street to understand and to be understood. This program discusses how to overcome communication barriers such as selective attention, selective interpretation and selective retention. more...

Time Management

Setting priorities and managing time effectively is basic to managing individual and organizational performance. The pressure to find innovative ways to achieve goals, pay attention to the competition, respond quickly to customer needs, and enjoy life outside of work is even more intense in today's less structured, information-driven workplace. Meeting the daily challenge of managing professional more...

From Affinity Consulting and Training Group

Getting The Most From Your Key Contributors

Even the best performers get stagnated from time to time. But before managers can help them out of their rut, they need to understand the situation and why the person is having difficulty. Sometimes they don t have the skills or know-how. This program helps managers use DiSC to read the situational needs of their key contributors and adjust their management style accordingly. They ll learn some more...

Building Bridges to Understanding: Discovering the Power of Diversity

Businesses and corporations, both large and small, seek employees who have knowledge, practical skills, and a professional commitment to work effectively with peers,subordinates, and supervisors. Shifting demographics have changed the face of business,and as a result, we must respond. Changes in employment practices require the rapid adjustment of employers and employees. Given the reality of more...

From Morris Interactive

Harmony in the WorkPlace

This session is based on clarity in the workplace, good two-way communications, giving and taking criticism in a constructive manner, and how to create good rapport with employees, co-workers, prospects and customers. It addresses how to get on the same page as the group listed above to get the most out of business relationships. more...

From Victoria International College of Business and Technology

PMP Project Management Professional Certificate Exam Training in Toronto ...t 5 Cost Management 6 Quality Management 7 Communications Management 8 Human Resources Management 9 Risk Management 10 Contracts and Procurement Management 11 Professional Responsibility 12 Sample Projects Analysis Instructor: Mr. Chen, PMP, Senior Project Manager from IT consulting company, government and Financial institute in last 8 years. 4 more...

From Thinking for Results

Why Don't They Get It? Understanding and Influencing Others

What are these people thinking? Are they thinking at all? In order to influence how someone acts, you must understand how they think - chances are, it's not like you do. Lively, interactive, and fun, Randy takes a look at how to create common ground. more...

From Zenergy PD Inc.

NLP In Business

Most influence is random and purposeless. It is influence all the same. In our culture there is a misconception that once you apply influence it automatically becomes manipulation. ALL communication is influence. The only distinction is whether it leads to a mutually beneficial outcome or not. NLP provides a system through which creating and achieving dovetailed outcomes is not only possible more...