Instructor Led Communications Skills Training

Conflict Resolution This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures  more...

Eldercare - Physical Interventions Description: This is an assessed 3 day course aimed at the restraint of an older person. Delegates are assessed on both theory/ knowledge and practical skills which include communication skills, attitude, practical skills, safe practice and teamwork. There is a written test on the last day along with assessments using scenarios. This is a physical course and therefore you will receive  more...

Fundamentals of Internal Auditing In this three-day seminar you will learn the concepts of traditional and operational auditing and gain proven tools and techniques for performing effective audits. You will get a solid background in the basics of documenting and evaluating internal control/ fieldwork techniques. Using specifically formulated case exercises, you will examine the critical elements of internal auditing: assessing  more...