Instructor Led Companies Training in Indiana, USA
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From Carpenter Group LLC
ISO 9001 Internal Quality Auditor


In this two day seminar students become familiar with the ISO 9001: 2008 standard, its structure, and the requirements necessary for registration. Students also learn a what is a process audit,a how to develop a checklist, how to ask leading questions, how to conduct the audit and how to create an audit report. This seminar is available as a public class or on-site at your facility.(1. 6 CEUa
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From The College of Call Center Excellence
Call Center Social Media Certification




...or in history, resulting in fundamental shifts in the way companies communicate and interact with consumers. This course provides the practical knowledge and insights required to establish objectives and strategies, properly select the social media platforms to engage consumers, while monitoring and measuring the results of these efforts.
You will learn about the multi-disciplinary
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