Instructor Led Company Training

IPC-610 ...rtification, based on the IPC-A-610, is available to your company. This certification will demonstrate your commitment to customer requirements and greatly assists any company dedicated to ISO-9000 or other quality assurance initiatives. IPC-A-610, "The Acceptability of Electronic Assemblies", is the most widely used standard published by the IPC, with an international reputaiton as the  more...

ISO 14001 ...company review, comparing ISO 14001 environmental requirements to the QMS (Quality Management System). STM auditor will review documentation, interview employees, etc. to assess if ISO principles are understood and put in practice. A formal report will be submitted within 2 business days to assist management alignment of the organizationa ™s procedures and practice. Following receipt  more...

Iso 9001-2008 ...company review, comparing ISO requirements to the QMS (Quality Management System). STM auditor will review documentation, interview employees, etc. to assess if ISO principles are understood and put in practice. A formal report will be submitted within 2 business days to assist management alignment of the organizationa ™s procedures and practice. Following receipt of gap analysis  more...

Safety Manager Training - Denver, CO ...ty committees, safety managers, facility managers, or the Company Man. The Safety Manager course teaches students the applicability of OSHA regulations and the importance of a comprehensive safety management system. The course is a one day, Instructor-Led training session that takes place in Denver, CO. Topics of Discussion in the Safety Manager's Course: * Record Keeping * Safety  more...

Janitorial Services Business Seminar One of the most frequently outsourced job is janitorial services. Companies do this to save on cost and so you must be very efficient in your operations if you are to be successful in this business. This seminar will be an excellent guide for you to make money in this venture.  more...

Effective Collection Management and Strategies The course contains very relevant and practical scenarios on collection of receivables and negotiation. It is designed to challenge the creativity and resourcefulness of collection specialists. It can be used to train new collectors and at the same time serve as a refresher course for the more experienced workers. This course is highly recommended for any company or individual involved in the  more...

Upstream Oil & Gas Accounting & Contracts ...efforts accounting Chart accounts for successful efforts company Oil and Gas subsectors a Upstream, Mid-Stream and Downstream Horizontal, Vertical and Full Integration within the Oil and Gas Industry. Addressing Problems associated with Oil and Gas Accounting Part 4 a NONDRILLING EXPLORATION COSTS a SUCCESSFUL EFFORTS Introduction to Full Cost (FC) Accounting Distinguishing  more...

How to Make a Newsletter The seminar will tackle how to make a newsletter with the focus on making company newsletters. This is a highly practical session that will help the participant make an excellent newsletter.  more...

Computing Salaries, Wages, and Benefits Course Description: This course aims to provide participants with a functional knowledge of computing compensation and administering both legally mandated (e. g. SSS, Philhealth, Pag-ibig) as well as company initiated benefits. The details of each of these benefits will be discussed in-depth. Lastly, actual sample policies on some of these benefits will be shared with the participants to enable  more...

How to Invest in the Philippine Stock Market Seminar ...lippines. The stock market is where ownership shares in a company is bought and sold. This is vital to our economy as the capital needed for business expansion is often sourced through the stock market. Having a share in the company means you participate in the growth or decline of the value of the firm. Many people are interested in how to make money in the stock market since the potential  more...

Human Resource Management Human resouce management is a vital function in every company and this concise course spans its broad scope. Important concepts and their application will be discussed along with the relevant laws dealing with employment. Organizational development will also be tackled along with talent and career management of employees to maximize your manpower resource.  more...

Training Needs Analysis Good training needs analysis is essential if the organization is to align the skills currently available with those required to meet strategic objectives. If conducted properly, it will also help you to diagnose when training will solve certain problems and issues and when alternative interventions might be needed. This thoroughly practical one-day workshop will help prepare all those involved in  more...

Competency-Based Development of HR Policies Procedures This seminar was designed to help the participant develop or improve HR policies and procedures in their company. Particular emphasis is place on competency based development.  more...

Accounting and Finance World Bank Compliant Course ...iness Entity Sole Trader Partnership Limited liability Company Formation of Business Entity Running the Business Accounting Information Meeting Obligations Users and Their Information Needs General and Specific Purpose Agency Theory Day 2: A System Approach To Financial Reporting: The Accounting Equation Assets and Liabilities The Accounting Equation a Statement of Financial  more...

Internal Audit - Incorporating Corporate Governance and Financial Risk Management ...sess the implications of the a Receivershipa ™ of a company for its statutory, primary and secondary creditors - Explain the order in which the proceeds of a companya ™s assets will be distributed among its creditors, in the event of it falling into a Receivershipa ™ - Exhibit an understanding of what constitutes the rights and equitable treatment of shareholders - Explain  more...

Evaluating the Performance of Industrial Investments ...uity Analysis and Valuation - Determining the value of a company - Models for valuing companies - Value drivers, historical analysis & financial forecasting 7.) General Business Performance Analysis Tools - Measuring weighted average cost of capital (WACC) - Measuring Knowledge-based Assets - Valuing Intangible Assets - Analysis of customer preferences to determine on-time delivery  more...

Telecommunication Systems ...tched PBXs-Proprietary Platforms - Centrex-Telephone Company Supplied Service - IP Centrex-Phone Companies Hosting Voice Over IP - Direct Inward Dialing-Bypassing the Operator for Incoming Calls - Key Systems-Multi-featured for Smaller Organizations - Hybrid PBX/ Key Systems - Wireless Options for PBXs - Advanced Applications for Telephone Systems - Call  more...

Modern Marketing in a Consumer-Lead Environment ...- Marketing: Creating and Capturing Customer Value - Company and Marketing Strategy: Partnering to Build Customer Relationships - Marketing Strategy in recessionary Periods - a Current Valuea ™ modification and pertinent microeconomic issues - Analyzing the Marketing Environment - Managing Marketing Information to Gain Customer Insights - Understanding Consumer  more...

Small Business Start-Up Expansion and Management 2 ...evelopment; - Describe the circumstances under which a company might attract UNESCO funding; - Explain the function of Venture Capitalists in Entrepreneurial Support; - List the most popular International Venture Capitalists and the type of funding that they provide to business start-ups and business expansions; - Explain the way in which Business a Angelsa ™ operate and their  more...

Small Business Start-Up Expansion and Management 1 ...of their a market entrya ™; Course Objectives Company Formation and Legal Status: Important Issues to Consider At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Determine the most appropriate legal form for particular entrepreneurial setting; - Illustrate the problems and benefits of different legal  more...

Corporate Governance Principles and Practice ...sess the implications of the a Receivershipa ™ of a company for its statutory, primary and secondary creditors - Explain the order in which the proceeds of a companya ™s assets will be distributed among its creditors, in the event of it falling into a Receivershipa ™ - Exhibit an understanding of what constitutes the rights and equitable treatment of shareholders -  more...

Corporate Governance and Strategic Management ...sess the implications of the a Receivershipa ™ of a company for its statutory, primary and secondary creditors - Explain the order in which the proceeds of a companya ™s assets will be distributed among its creditors, in the event of it falling into a Receivershipa ™ - Exhibit an understanding of what constitutes the rights and equitable treatment of shareholders -  more...

Employee Resourcing Recruitment and Selection By the conclusion of the specific learning activities delegates will: - Exhibit an understanding of the desirability of a limited turnover of staff. - Demonstrate their ability to determine the type of commitment that motivate particular individuals to join an organisation - Have designed ways of stabilizing staff turnover/ high turnover - Be aware of how personnel demand forecast (PDF) is  more...

Diversity Management a Value Added Inclusion ...onments (Wall Street Journal, Lockheed Martin Aeronautics Company, Clairol, Quaker Oats, IBM, Ciba-Geigy, Pacific Telesis, Mercedes Benz, Levi Strauss) - Managing Cultural Differences: Promoting An Understanding of Sensitivity Towards Differences Existing Among Workers (Culture, Gender, Ethnicity, Race, Sexuality, Age, Disability) - Taking Advantage of The Opportunities Which Diversity  more...

Creating Investment Project in the Industrial Sector ...ment Projects A) Legal Issues For Potential Investors - Company legal status categorisation - Factors associated with a choice of legal status of a company - Issues in favour of and mitigating against particular legal status - Legal requirement for company formation - Company legal status and reporting requirement - Company legal status and accounting requirement - Company legal status  more...

Writing Effective Standard Operating Procedures for Oil Gas Professionals Engineers 19 20 January 2012 Kuala Lumpur Malaysia A Standard Operating Procedure (SOP) is a set of instructions having the force of a directive, covering those features of operations that lend themselves to a definite or standardized procedure without loss of effectiveness. The presence of these quality documents is essential when inspections take place since the most frequent reported deficiencies during inspections are the lack of written SOPs  more...

Strategies for National Oil Companies with Willy Olsen 21-23 November 2011 The current strategies, policies and requirements of National Oil Companies (NOCs) are having a substantial impact on the direction and dynamics of the present-day petroleum sector. The 60+ NOCs are rapidly emerging as major factors in todaya ™s demand driven environment, with sovereign control over considerable resources yet to be developed and produced. International Oil Companies (IOCs)  more...

LEADERSHIP TEAM DYNAMICS in Oil Gas 1 3 November 2011 Kuala Lumpur Malaysia This uniquely designed 3 day training course will help you overcome the challenges that you face, enabling you to optimise your success strategies. Days 1 & 2 are designed for team leaders, supervisors or managers working in a team based environment, whether you work for an operator company or for non-operator partners. Day 3 is separately bookable, and is specifically designed for those who  more...

Essential EPC Contract Management and Law for EPC Engineers Procurement and Non-Legal Professionals in Oil Gas .../ phrases in the contracts of others that could cost your company millions 3. Effectively manage risk on your project with your companya ™s contract by learning the purpose and potential pitfalls of key contract clauses 4. Learn the contract secrets of owners and the claim techniques of contractors from a practitioner who has worked and consulted for major EPC contractors and Oil &  more...

Advanced Turnaround Shutdown Outage Management 26 28 April 2011 Kuala Lumpur Malaysia A 3 day training course derived from the Turnaround Model of Excellence developed by practitioners that guarantee the reliability of your operations. The course six modules develop and expand the basic ideas of the Model of excellence and introduce some new concepts to further enhance performance. The aim of the course is to expand the knowledge and give new insights on Turnaround Management to  more...

2nd run in Asia Negotiation Skills Techniques for Engineers and Technical Professionals 27 28 January 2011 This is a two day training course that is aimed at providing professionals in the oil & gas business with a comprehensive set of core negotiating skills. Negotiations take place in many situations e. g. between peers, manager and subordinate, company and trade unions, company and government. The skills learnt on this course will be useful in all of these situations. However the course puts a focus  more...

WRITING EFFECTIVE STANDARD OPERATING PROCEDURES SOP FOR OIL GAS PROFESSIONALS ENGINEERS A Standard Operating Procedure (SOP) is a set of instructions having the force of a directive, covering those features of operations that lend themselves to a definite or standardized procedure without loss of effectiveness. The presence of these quality documents is essential when inspections take place since the most frequent reported deficiencies during inspections are the lack of written SOPs  more...

Essential EPC Contract Management and Law For EPC Engineers Procurement and Non-Legal Professionals in Oil Gas 1 - 3 December .../ phrases in the contracts of others that could cost your company millions 3. Effectively manage risk on your project with your companya ™s contract by learning the purpose and potential pitfalls of key contract clauses 4. Learn the contract secrets of owners and the claim techniques of contractors from a practitioner who has worked and consulted for major EPC contractors and Oil &  more...

4th run in Asia EFFECTIVE PLANT TURNAROUND MANAGEMENT 13th December 2010 - 15th December 2010 ...he maintenance function. They are an integral part of any companya ™s business strategy This highly complex, hazardous and, at times, technically difficult undertaking that affects so many companies and engages so many people at all levels of the company, is one critical activities within a life-cyle of plant. Compared with the wealth of information available on general maintenance  more...

INTERNATIONAL PETROLEUM CONTRACTS PRACTICE IN NEGOTIATIONS 29 September - 1 October 2010 Kuala Lumpur Malaysia You will learn the philosophy, evolution and fundamentals of international petroleum contracts. You will take part in life-like negotiating sessions mastering many negotiating techniques, where a mistake is a learning experience not a disaster. This course will help you develop an in-depth knowledge of the legal and contractual framework in which the upstream oil industry conducts its  more...

Training to Reduce Unscheduled Events (T.R.U.E) This highly acknowledged 5 day training course promotes the reduction of downtime in rig operations. It aspires to increase the understanding of this occurrence and the causes behind it. The course examines in detail how to develop a well and its rig specific action plan in order to create a clear plan to control escalating costs.  more...

RELIABILITY CENTERED MAINTENANCE MASTER CLASS Kuala Lumpur There is a separately book-able introductory 2-day workshop where the RCM process will be discussed in sufficient depth to gain a good working knowledge. There will be a number of short exercises and one brief RCM exercise. Those who seek a higher level of proficiency will continue into the 3rd day master class. The 3 days will feature a detailed case study on a plant sub-system. This is a  more...

Corporate Outdoor Teambuilding Training & Events Organization ...ages: 1) We are the only Foreign (French) Teambuilding company SPECIALIZED in teambuilding activities through Problem-Solving and Strategy-Planning activities in a fun/ competitive atmosphere. 2) Organizational Skills: - We have strategic partnerships with the best Travel Agencies in an extensive resources of evenues everywhere in China - We benefit from very good relationships with  more...

Text Analytics World Topics & Case Studies a March 6-7, 2012 in San Francisco ...ner Music Group, Samsung, a Fortune 500 global technology company, hedge funds, emergency response companies, plus special examples from U. S. government agencies DoD, DHS, and SSA. For more information: tawgo. com Save $400 on Predictive Analytics World and Text Analytics World 2-Day Combo Pass: 1. Super Early Bird Registration by December 16th a Save up to $400. 2. Take $150  more...

Predictive Analytics World, April 25-26, 2012 in Toronto ...sociation, Canadian Imperial Bank of Commerce, Crawford & Company, Galorath, Lawrence Livermore National Laboratory, Pfizer, Topsy Labs, U. S. Federal Government and true-to-life anecdotes based on miscellaneous enterprise successes, plus insights from projects for Anheuser-Busch, Disney, HSBC, Pfizer, U. S. Govt., and others. HOT TOPICS AND ADVANCED METHODS: PAW Torontoa ™s agenda  more...

Predictive Analytics World, March 4-10, 2012 San Francisco ...dditional $200 for each additional attendee from the same company registered at the same time. View the PAW overview video: www. pawcon. com/ newyork/ 2011/ video_about_predictive_analytics_world. php What is predictive analytics? See the Predictive Analytics Guide: www. predictiveanalyticsworld. com/ guide If you'd like our informative event updates, sign up at: www.  more...

Predictive Analytics World for Government Sept 12-13 in Washington DC ...additional 25% for each additional attendee from the same company registered at the same time Register Today! http://www. predictiveanalyticsworld. com/ gov/ register. php What is predictive analytics? See the Predictive Analytics Guide: www. predictiveanalyticsworld. com/ guide If you'd like our informative event updates, sign up at: www. predictiveanalyticsworld. com/ signup-us.  more...

QuickBooks 2010 ...tion of this course, students will be able to: Set up a company Work with lists Set up inventory Sell your product Invoice for services Process payments Work with bank accounts Enter and pay bills Memorize transactions Use the EasyStep Interview Use online banking Share files with an accountant Customize forms Use other QuickBooks accounts Create reports Create graphs Track  more...

SQL ...company databases and your job may require you to retrieve data from those databases. Retrieval of information from a database is dependent on precisely ordered logic and specific information. This course will help you to use - SQL: Structured Query Language as a tool to implement that logic, define instructions, and compose SQL queries to retrieve information from the database. Upon  more...

CCSA - Checkpoint Certified Security Admin (NG) ... These skills enable CCSA NGs to configure and manage a company's firewall to allow appropriate access to the right people. CCSA NGs offer valuable assistance to their employers or customers by ensuring the company receives a firewall implementation that enables secure access to information across the network. By completing training and certification, you will have the skills to set up  more...

Peachtree Accounting A-Z ... Windows features. Participants will learn how to use New Company Set-up, review basic accounting functions, Level one General Ledger Functions, Level 1 Accounts Payable Functions, Level 1 Inventory features, and Level 1 Accounts Receivable Functions. Upon successful completion of this course, students will be able to: Perform New Company Set-Up Understand basic accounting functions  more...

ITIL V3 FOUNDATION TRAINING AT BANGALORE-1800-200-200-3 ...r module we have training tie-up with accredited training company Purple Griffon from UK. You can see the details at http://www. purplegriffon. com/ news/ purple-griffon-signs-new-partner-in-india. php Why QLogy: 1. Best in class instructors. All certified ITIL expert. 2. 100% Passing Warranty 3. World class course material with inputs from Subject Matter Expert who scored 100% at  more...

ITIL Training in Hyderabad with 100 Passing Warranty ...er: 040-40157326 Dear Professionals, QLogy is first company at India to deliver all Advance Modules of ITIL V3, We have credit of first batch of ITIL V3 Experts through V3 Track..... QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO  more...

ITIL Intermediate Training Service TransitionRCV Hyderabad with 100 Passing Warranty - QLogy ...er: 040-40157326 Dear Professionals, QLogy is first company at India to deliver all Advance Modules of ITIL V3, We have credit of first batch of ITIL V3 Experts through V3 Track..... QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO  more...

ITIL V3 Training in Bangalore Starts From 12th 13th June ...r module we have training tie-up with accredited training company Purple Griffon from UK. You can see the details at http://www. purplegriffon. com/ news/ purple-griffon-signs-new-partner-in-india. php Why QLogy: 1. Best in class instructors a All certified ITIL expert. 2. 100% Passing Warranty 3. World class course material with inputs from Subject Matter Expert who scored 100% at ITIL  more...

ITIL V3 Intermediate Level - Lifecycle Module - Service Operation by QLogy ...r module we have training tie-up with accredited training company Purple Griffon from UK. You can see the details at http://www. purplegr iffon. com/ news/ purple-griffon-signs-new-partner-in-india. php Why QLogy: 1. Best in class instructors a All certified ITIL expert. 2. 100% Passing Warranty 3. World class course material with inputs from Subject Matter Expert who scored 100% at  more...

ITIL V3 Intermediate Lifecycle Modules - Service Transition Training in Mumbai ...r module we have training tie-up with accredited training company Purple Griffon from UK. You can see the details at http://www. purplegr iffon. com/ news/ purple-griffon-signs-new-partner-in-india. php Why QLogy: 1. Best in class instructors a All certified ITIL expert. 2. 100% Passing Warranty 3. World class course material with inputs from Subject Matter Expert who scored 100% at  more...

ITIL V3 RCV Training ...company at India to deliver all Advance Modules of ITIL V3, We have credit of first batch of ITIL V3 Experts through V3 Track..... QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering  more...

ITIL V3 Expert Package Trainings and Exams - QLogy - Hyderabad ... or Lifecycle route to become Expert. QLogy is first company at India to deliver all Advance Modules of ITIL V3, We have credit of first batch of ITIL V3 Experts through V3 Track..... Below are the details for the same: - ITIL V3 Capability Modules+ ITIL V3 MALC (Expert) Trainings and Examination Cost: - Rs 1, 75, 000 + 10. 3% S. T i. e. Rs 193025. 00 ITIL V3 Life Cycle Modules +  more...

ITIL training in Hyderabad ...ng warranty by QLogy Management Services. QLogy is first company at India to deliver all Advance Modules of ITIL V3, We have credit of first batch of ITIL V3 Experts through V3 Track..... IT Infrastructure Library ® (ITIL) best practices are globally recognized as the preferred way of managing and delivering IT Services within an organization. Certification shows you not only understand  more...

EXIN CERTIFIED ITIL WORKSHOP IN PUNE ON EVERY WEEKEND BY QLOGY ...r module we have training tie-up with accredited training company Purple Griffon from UK. You can see the details at http://www. purplegriffon. com/ news/ purple-griffon-signs-new-partner-in-india. php Why QLogy: 1. Best in class instructors. All certified ITIL expert. 2. 100% Passing Warranty 3. World class course material with inputs from Subject Matter Expert who scored 100% at  more...

ITIL V3 Foundation Training Certification In Hyderabad QLogy 1-800 200 200-3 ...r module we have training tie-up with accredited training company Purple Griffon from UK. You can see the details at http://www. purplegriffon. com/ news/ purple-griffon-signs-new-partner-in-india. php Why QLogy: 1. Best in class instructors. All certified ITIL expert. 2. 100% Passing Warranty 3. World class course material with inputs from Subject Matter Expert who scored 100% at  more...

ITIL V3 Foundation Training In Pune on 15th 16th Jan 2011 QLogy ...r module we have training tie-up with accredited training company Purple Griffon from UK. You can see the details at http://www. purplegriffon. com/ news/ purple-griffon-signs-new-partner-in-india. php Why QLogy: 1. Best in class instructors. All certified ITIL expert. 2. 100% Passing Warranty 3. World class course material with inputs from Subject Matter Expert who scored 100% at  more...

ITIL V3 Foundation Training Certification In Hyderabad QLogy 02022933336 ...r module we have training tie-up with accredited training company Purple Griffon from UK. You can see the details at http://www. purplegriffon. com/ news/ purple-griffon-signs-new-partner-in-india. php Why QLogy: 1. Best in class instructors. All certified ITIL expert. 2. 100% Passing Warranty 3. World class course material with inputs from Subject Matter Expert who scored 100% at  more...

ITIL V3 Foundation Training Certification In Mumbai QLogy 02022933336 ...r module we have training tie-up with accredited training company Purple Griffon from UK. You can see the details at http://www. purplegriffon. com/ news/ purple-griffon-signs-new-partner-in-india. php Why QLogy: 1. Best in class instructors. All certified ITIL expert. 2. 100% Passing Warranty 3. World class course material with inputs from Subject Matter Expert who scored 100% at  more...

ITIL TRAINING AND CERTIFICATION AT CHENNAI ON FEBRUARY 2011 ...r module we have training tie-up with accredited training company Purple Griffon from UK. You can see the details at http://www. purplegriffon. com/ news/ purple-griffon-signs-new-partner-in-india. php Why QLogy: 1. Best in class instructors. All certified ITIL expert. 2. 100% Passing Warranty 3. World class course material with inputs from Subject Matter Expert who scored 100% at  more...

ITIl V3 Foundation Training In Bangalore - Contact Service Desk1800-200-2003 ...r module we have training tie-up with accredited training company Purple Griffon from UK. You can see the details at Why QLogy: 1. Best in class instructors. All certified ITIL expert. 2. 100% Passing Warranty 3. World class course material with inputs from Subject Matter Expert who scored 100% at ITIL Manager's Bridge to achieve ITIL Expert Certification. 4. Great support Team.  more...

ITIL V3 Foundation Training Certification with 100 Passing Warranty QLogy - 1800 200 200-3 ...r module we have training tie-up with accredited training company Purple Griffon from UK. You can see the details at ITIL ® is collection of good practices in IT Service Management, developed by OGC and supported by publications, qualifications and an international user group. The course will guide the design, development and use of training materials as well as training aimed at raising  more...

Predictive Analytics for Business Marketing and Web 2011 ...cally deploy predictive analytics and data mining at your company a How to bridge the prevalent gap between technical understanding and practical use a How a predictive model works, how it's created and how much revenue it generates a Several detailed case studies that demonstrate predictive analytics in action and make the concepts concrete a Five ways to lower costs with  more...

Predictive Analytics for Business Marketing and Web 2011 San Francisco ...cally deploy predictive analytics and data mining at your company a How to bridge the prevalent gap between technical understanding and practical use a How a predictive model works, how it's created and how much revenue it generates a Several detailed case studies that demonstrate predictive analytics in action and make the concepts concrete a Five ways to lower costs with  more...

Strategic Sourcing Process ...company-wide cross-functional Strategic Sourcing Process program is aimed at providing the framework for supply management activities. The sourcing process, supplier development, supply management, guiding principles, and partnering are four key elements of this program. The participants are provided information on how to manage a sourcing project. The objective will be to explain the tie  more...

Supplier Implementation This 2-day Supplier Implementation program defines the requirements for an effective implementation of a negotiated contract with a specific supplier. During this program, the participant will learn the various steps to follow when transitioning from an existing supplier or suppliers to a new supplier. Implementation at a multitude of company locations will be addressed. Checklists and formats  more...

Advanced Procurement Law This 1-day Advanced Procurement Law program focuses on legal rights, liabilities and responsibilities. As a result of attending this program, participants will understand the key aspects of the Uniform Commercial Code, and other laws and regulations governing purchases. This course will enable participants to evaluate the standard terms and conditions of contracts and purchase orders; identify the  more...

Commodity Strategy ... covers the process of developing the elements of a cross-company commodity strategy. The focus is to develop a strategy of procuring all the requirements for a specific commodity of products or services across the company. The various elements of the commodity strategy will be covered in detail and formats will be provided to guide the participant through the strategy development process. The  more...

Continuous Improvement in Purchasing This 2-day Continuous Improvement in Purchasing program focuses on a 7-Step continuous process improvement model that can be used to improve purchasing processes and supplier relationships. Participants will learn to create process flowcharts and develop implementation plans to improve results. As a result of attending this course participants will be able to assist their company in creating  more...

Cost and Price Analysis This 2-day Cost and Price Analysis program teaches participants the fundamentals of cost analysis techniques so they are better able to effectively evaluate supplier proposals and perform value analysis. We will define the concepts of price analysis, cost analysis, and best value. Examples of effective tools and techniques will be considered in the analysis of direct labor, materials, overhead,  more...

Managing Suppliers This 1-day program provides an understanding of the steps of the entire purchasing cycle. Participants will learn to develop accurate and complete specifications and RFQs; employ the company's purchasing policies and procedures so that more effective purchases are made; select the best suppliers to perform work for and provide services to the company; and more effectively and efficiently manage  more...

Procurement and the Law, Contracts, and Ethics ... assess how their contracts and their actions impact your company and its bottom line. Contracts are the basis for our relationships with vendors. Their enforceability depends on the laws that govern them and the terms we use. Understand the laws of agency, find out what happens if you leave key terms out of your agreement, understand how to work with legal staff, and learn how to act ethically  more...

Purchasing Law ...articipants processes and techniques to ensure that their company and its suppliers reach mutually acceptable terms. They will learn to understand the aspects and application of the Uniform Commercial Code to organization purchases; and the legal responsibilities of the organization and its suppliers. The dynamics of contract administration and the legal aspects of problems encountered will be  more...

Value Analysis This 1-day program provides an overview of the opportunities found when using value analysis techniques. These opportunities pertain to both products and services and require cross-functional company involvement and supplier cooperation. The techniques can also be applied to improve supply chain processes and internal processes. Participants will use a proven tool and apply the tool to a case  more...

Siebel CRM 80 Essentials ...on software to set up your enterprise a Define your company structure a Describe the Siebel application architecture a Navigate the Siebel application user interface a Populate and migrate data into the Siebel database a Automate business rules in your Siebel application a Secure access to Siebel applications and data a Migrate data between environments  more...

Implementation Case Study Siebel 80 ...er reading a detailed case scenario involving a fictional company, course participants install the Siebel software, use Siebel Tools to create a custom Siebel application that meets a defined set of business requirements, perform an initial data load for the customized application, and implement the required business process automation. Students form teams and use the background information  more...

Fundamentals for Business Analysts Siebel 80 ...nd customer data in a Siebel application a Create a company structure a Use Siebel Tools to examine object definitions a Describe how business and UI layer objects can be modified to meet user requirements a Use Siebel Workflow, Assignment Manager, and Task UI to meet user automation requirements a Design iHelp items to assist end users a Specify global  more...

Sales and Use Tax ... and use tax essentials now that will save money for your company or clients tomorrow. /strong You can avoid crippling fines and make tax audits manageable with an updated knowledge of Ohio sales and use tax rules and regulations. Attend this seminar and we will help you identify a myriad of sales and use tax issues relevant to your company or clients. Register today and understand the sales  more...

Labour Standards Code ...this seminar and get the Labour Standards Code savvy your company has been looking for. Let local experts teach you how to create compliant practices and bulletproof policies. With a slew of responsibilities already on your plate, how can you keep up with all the latest developments? Easy - enroll today and discover the latest techniques to keep your company out of trouble. Benefits for You -  more...

AIA Contracts ...to minimize your liability. Discover how to protect your company and avoid pitfalls such as delays, cost issues, payment disputes and much more. Know exactly what will happen if things go wrong - and how AIA contracts can help you avoid these disasters by addressing the issues upfront. Register today to get the insight you need to sign your next contract with your eyes wide open. Benefits for  more...

Insurance Bad Faith Claims ...rney, in-house counsel or representative for an insurance company, you are expected to know and understand the current status of bad faith claims. This seminar will provide you the information you need and are expected to know. Benefits for You - Get up to speed on recent developments in bad faith law - Learn about the current trends in bad faith discovery - Navigate the intersection of  more...

Financial Statement Analysis: Interpret Financial Results for Better Management, Investment and Credit Decisions ...t is a key means of determining the financial health of a company. Financial statements often contain a gold mine of information if you know what to look for. Join us for this seminar and our experts will help you see financial statements in a different light - one that will lead to improved investment, credit or management decision making. Find out what financial statements really reveal  more...

Employment Law Update ...is seminar and get the money-saving employment savvy your company has been looking for. Let local experts teach you how to create compliant practices and bulletproof policies. With a slew of responsibilities already on your plate, how can you keep up with all the new developments? Easy - enroll today and discover the latest techniques to keep your company out of trouble. Benefits for You -  more...

Unclaimed Property Reporting ... and prevent costly state audits. /strong How does your company account for uncashed payroll and accounts payable checks? How does your company handle aged customer credits? Do you have unclaimed dividends, gift certificates or unidentified remittances that have not been claimed by the owner? These items may represent unclaimed property liability. As states struggle to meet their annual  more...

Fundamentals of Construction Contracts: Understanding the Issues ...devastating financial loss. Benefits for You - Give your company the best chance to succeed - take advantage of alternative dispute resolution provisions - Tips on getting through the project closeout phase - Learn the basic rules of bid preparation - what does it all mean? - Assert and defend against claims - Navigate your way through the claims and changes process Learning Objectives - You  more...

Administering the Family and Medical Leave Act Under the Current Regulations ...conomic climate, attendance and productivity are key to a company's survival. Take the first step toward protecting your bottom line and minimizing your liability - attend this seminar and get practical tips on how to update your policies to comply with FMLA regulations. Don't let your company take compliance risks during this historically difficult time in our nation. Given the high cost of  more...

Basic Commercial Leases ...and get a game plan for ensuring success for you and your company. Benefits for You - Explore key issues in commercial leasing - Get a practical overview of the pertinent provisions in leases from both the tenant and the landlord's perspective - Learn how you can use brokers to make your job easier - Discover how a commitment to ethical practices is important for attorneys, brokers and owners  more...

Immigration Law and Employer Compliance: A New Era for Employer Liability ...id problems down the road by protecting yourself and your company - find out exactly what the critical issues are and how to best handle them. You will gain the practical insight you need to deal with any challenges that come your way, including tips on working with the provincial nominee program. Don't wait - register today to make sure you stay on the cutting-edge of your field. Benefits  more...

Drugs and Alcohol in the Workplace ...and get a game plan for ensuring success for you and your company. Benefits for You - Make sure you have the needed policies in place - Hear best practices in pre-employment issues - Discover how workplace drug and alcohol issues interact with employment laws - Stay up-to-date on recent legislation This seminar is designed for human resource managers, personnel managers, controllers, business  more...

Medical Marijuana and the Workplace ...and get a game plan for ensuring success for you and your company. Benefits for You - Discover how medical marijuana laws interact with other employment laws - Stay up-to-date on recent court decisions - Get tips on avoiding issues in drug testing - Learn how to navigate workers' compensation issues involving medical marijuana This seminar is designed for human resource managers, personnel  more...

Pay Equity Act ...pay equity exists in their establishments. /strong As a company changes, positions can be added or positions can change. Failure to stay in compliance with the Pay Equity Act can be costly, both financially and to your company's reputation. Attend this seminar and get the tools you need to assess your compensation program and ensure that you are in compliance with the Pay Equity Act. You  more...

Employment Law Update ... this seminar and get the employment law information your company has been looking for. With a slew of responsibilities already on your plate, how can you keep up with all the new developments? Let local experts teach you how to create compliant practices and bulletproof policies. Enroll today and discover the latest techniques to keep your company out of trouble. Benefits for You - Stay  more...

Americans With Disabilities Act ... your risk. Attend this seminar and get the guidance your company needs to avoid costly and time-consuming discrimination lawsuits. Register now and get up to speed on recent developments under the ADA Amendments Act of 2008. Find out what you need to know to prevent employee abuse of complicated disability and leave statutes - and position your company for the best possible outcome if a  more...

Trucking Litigation and D.O.T. Regulations Benefits strong Jump-start your next case by getting up-to-date on trucking regulations and litigation tactics. /strong Drug and alcohol testing, CDL standards, driver qualification rules, hours of service, hazardous materials - navigating the labyrinth of trucking regulations and thorny issues is a challenge even for experienced professionals. Maneuvering through this maze in the dark is just  more...

Exploring the International Financial Reporting Standards ...oid problems down the road by preparing yourself and your company - find out exactly what the critical issues are and how best to handle them. You will gain the practical insight you need to deal with any challenges that come your way in your IFRS conversion. Don't wait - register today to make sure you stay on the cutting-edge of your field. Benefits for You - Explore the key differences  more...

False Claims Litigation ...id problems down the road by protecting yourself and your company - find out exactly what the critical issues are and how to best handle them. You will gain the practical insight you need to deal with any challenges that come your way, including tips on state and municipal statutes. Don't wait - register today to make sure you stay on the cutting-edge of your field. Benefits for You -  more...

Five Star Teamwork - Team building workshop in the Philippines Ita ™s a commonly used term in the language of business. Ita ™s essential for successfully competing in an ever-changing global marketplace. Ita ™s necessary in order to combat the tide of shrinking resources and meet the need of doing more with less. Ita ™s a strategy a a tool a a buzzword. The a ita is TEAMWORK. And it also happens to be one of the most misunderstood  more...

Discovery Skills for Legal Professionals Benefits strong Do you have the latest and most effective strategies for navigating the discovery process? /strong Join us for this must-attend seminar and get valuable information to help you develop and enhance your litigation skills in order to better assist attorneys. You will get helpful hints and key tools of the trade to help you become more efficient and effective as a key member of the  more...

Commercial Lender Liability ...r liability and take away information that will save your company money. Benefits for You - Get important information on lender liability in bankruptcy cases - Understand the laws and regulations that apply to lender liability - Learn valuable tips in preventing liability claims from the beginning - Stay up-to-date with the latest trends and case law This seminar is primarily designed for  more...

Collection Law: The Good, the Bad and the Profitable ...id problems down the road by protecting yourself and your company - find out exactly what the critical issues are and how to best handle them. You'll gain the practical insight you need to deal with any challenges that come your way, including tips on what to do when you get a notice of bankruptcy. Don't wait - register today to make sure you stay on the cutting-edge of your field. Benefits  more...

Advanced Sales and Use Tax ... and use tax essentials now that will save money for your company or clients tomorrow. /strong You can avoid crippling fines and make tax audits manageable with an updated knowledge of Arkansas sales and use tax rules and regulations. Attend this seminar and we'll help you identify the myriad of sales and use tax issues relevant to your company or clients. Register today and understand the  more...

Loan Workout and Collateral Liquidation ...id problems down the road by protecting yourself and your company - find out exactly what the critical issues are and how to best handle them. You'll gain the practical insight you need to deal with any challenges that come your way. Don't wait - register today to make sure you stay on the cutting edge of your field. Benefits for You: - Understand the role of the receiver - Make informed  more...

Wetland Regulation ...id problems down the road by protecting yourself and your company - find out exactly what the critical issues are and how to best handle them. You'll gain the practical insight you need to deal with any challenges that come your way, including the latest on local government methods of wetland protection. Don't wait - register today to make sure you stay on the cutting edge of your field.  more...

Connecticut State and Local Tax Issues ...the myriad of state and local tax issues relevant to your company or clients. Register today and understand the state and local tax complexities that confound many business owners. You'll find out what's taxable, the best way to handle multistate issues and how to survive state and local tax audits. Don't end up with the penalties and interest that are so dangerous for your budget in this  more...

Managing Absenteeism ...ost effective strategies for managing absenteeism in your company? /strong Join us for this innovative seminar and get up to speed on managing employee absences in Alberta. Understand the intricacies of attendance management. Get a handle on complicated issues surrounding human rights. Avoid problems down the road by protecting yourself and your company - find out exactly what the critical  more...

Legal Hot Topics and Current Issues in the Construction Industry ...id problems down the road by protecting yourself and your company - find out exactly what the critical issues are and how to best handle them. Don't wait - register today to make sure you stay on the cutting edge of your field. Benefits for You - Ease your worries concerning recent changes in employment laws - Minimize heavy losses by understanding key insurance and indemnification issues -  more...

Situational Frontline Leadership ...tween what is and what could be for each employee and the company. Situational Frontline Leadership shows frontline managers how to diagnose individual situations and employ core communications skills to partner for performance. How to provide clear direction. To be specific. Actively listen. Give feedback. Enhance self-esteem. Participants practice and use these skills. In real time. With  more...

Thriving In Times of Change ...ility to prevent conflicts - Better ability to focus on company priorities - Commitment to create a positive team culture - Capacity to respond positively to change - Improved understanding of clientsa ™ challenges - Development of action plans for further growth Who Should Attend? - Teams from all levels of the organization - Team Leaders & Individual Contributors -  more...

Human Resource Fundamentals ...is seminar and get the money-saving employment savvy your company has been looking for. Let local experts teach you how to create compliant practices and bulletproof policies. With a slew of responsibilities already on your plate, how can you keep up with all the new developments? Easy - enroll today and discover the latest techniques to keep your company out of trouble. Benefits for You -  more...

Fully Funded vs. Self-Funded Health Benefits: Which Option Is Best for Your Organization? ...id problems down the road by protecting yourself and your company - find out exactly what the critical issues are and how to best handle them. You'll gain the practical insight you need to deal with any challenges that come your way, including ERISA and pre-emption issues. Enhance your benefit plans and protect your company's bottom line by registering today! Benefits for You - Learn how to  more...

Four Most Common Injuries in Workers' Compensation ... advantage of this opportunity to make sure you keep your company current and injury-free. Benefits for You - Insight on the latest in carpal tunnel treatment - Avoid the hotbed of legal issues related to occupational disease and work-related accidents - Find out what you need to know about knee and shoulder injuries - including assessment and treatment - Learn a global approach with respect  more...

Real Estate Law From A to Z ...id problems down the road by protecting yourself and your company - find out exactly what the critical issues are and how to best handle them. You'll gain the practical insight you need to deal with any challenges that come your way, including tips on resolving problems at or prior to closing. Don't wait - register today to make sure you stay on the cutting edge of your field. Benefits for You  more...

Human Resource Audits: Auditing Your Procedures, Documentation and Policies ... human resource audits can help keep your office and your company on the cutting edge of human resource administration. Attend and you'll discover a road map that will guide you through the process of efficiently auditing your practices. Whether you are new to the field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face. Benefits for  more...

Change Orders ... opportunity to get the information you need to help your company avoid the added time and expense of resolving and renegotiating unexpected claims when projects are completed. Enroll today! Benefits for You - Steer clear of disputes - get a practical approach to handling changes in the contract - Get pricing change and drafting tips from the experts - Tips on using documentation to prevent  more...

How Design Documents Can Prevent or Cause Construction Claims ...and get a game plan for ensuring success for you and your company. Benefits for You - Get a one-of-a-kind briefing on why design documents can prevent - or cause - construction claims - Take the headaches out of handling claims for defective design and construction - Learn the do's and don'ts of risk management through contract provisions - Effective strategies for preventing and minimizing  more...

Multistate Taxation: Income, Sales and Use, and Beyond ...oad map for meeting all your obligations and keeping your company in safe harbors. Benefits for You - Find out what you need to know about filing obligations inside and outside of Indiana - Stay current on significant developments in various states' income and business taxes - Determine what is taxable and what is exempt - the easy way - Explore legislative, administrative and judicial updates  more...

Preparing for the Next Wave of Real Estate Closings The buyers' market is coming - be prepared for it! If you're not equipped to address the vast array of factors that can affect real estate closings, the closing experience can be unpleasant at best - and devastating at worst. Join us for this comprehensive seminar and get a detailed picture of closing issues from start to finish. Experienced professionals will give you essential information on  more...

Top Techniques for Working With Children Who Have Sensory Dysfunction ...ns and medical practitioners find themselves often in the company of patients who present with sensory dysfunction deficits. Attend this enlightening seminar and stay abreast of the latest techniques for treating sensory disorders. Our seasoned professionals will provide practical answers to your most pressing questions about applied behavior analysis. You'll get a road map to sensory  more...

Coastal Engineering and Land Use Issues ...id problems down the road by protecting yourself and your company - find out exactly what the critical issues are and how to best handle them. You'll gain the practical insight you need to deal with any challenges that come your way, including tips on defending challenges to your project and dealing with permit denials. Don't wait - register today to make sure you stay on the cutting edge of  more...

Payroll Management ...ity to effectively, economically and lawfully manage your company's payroll and leaves is paramount. You must stay current on the latest laws and trends - including Employment Standards Act issues - to keep labour costs down and consistent with legal requirements. Attend this seminar and get the essential guidance and insight you need to navigate the minefield of laws governing proper  more...

Cross-Border Tax Issues Cross-Border Tax Issues - Cross-border tax rules are confusing and numerous is your business at risk? Mistakes made in cross-border tax can result in your business incurring serious liabilities for taxes, interest and penalties. This seminar provides the perfect opportunity to get the most current information on all aspects of complicated cross-border issues. Learn from leading tax experts  more...

Fundamentals of Acquisition Transactions ...id problems down the road by protecting yourself and your company find out exactly what the critical issues are and how to best handle them. You ll gain the practical insight you need to deal with any challenges that come your way, including tips on due diligence. Don t wait register today to make sure you stay on the cutting edge of your field. Benefits for You Hear about lessons  more...

Understanding Land and Title Surveys ...id problems down the road by protecting yourself and your company find out exactly what the critical issues are and how to best handle them. You ll gain the practical insight you need to deal with any challenges that come your way, including tips on obtaining record information and locating visible evidence. Don t wait register today to make sure you stay on the cutting edge of your field.  more...

How To Write A Response-Producing Sales Letter ...mailer sales letter pulled a 5% response rate (b) How one company s series of uniquely delivered sales letters generated a 14% response rate, and new accounts with 5% of the people they mailed (c) How a commercial photographer s dimensional mail piece got him face-to-face meetings with 51% of the people he targeted. Get in the know. Get the knowledge and know-how to make your mail multiply  more...

Advanced Issues in Payroll: Problem Solving and Beyond ...ity to effectively, economically and lawfully manage your company s payroll and leaves is paramount. You must stay current on the latest rules and regulations such as the FLSA and compensable working time to keep labor costs down and consistent with legal requirements. Penalties on even small errors can be extremely costly for your business. Attend this seminar and get the essential  more...

Technology in the Workplace HR in the Electronic Age - Protect your organization get strategies that will help you deal with technology at work. In the last several years, issues such as hacking, espionage, stalking and infringement, cyberharassment, weblogs, discovery requests for electronically stored data, identity theft and picture phones have begun to confound businesses. Protecting companies against egregious  more...

The Financial Consultant s Role on Your Construction Projects and Capital Investments ...ost and whether that capital expenditure will benefit the company. You will also learn how to monitor a project budget so that you will have the confidence in knowing that a project can be delivered without a big surprise at the end. Learning Objectives You will be able to explain project cost estimating and why it is important. You will be able to recognize why your project makes sense.  more...

The Basics of Finance Learn to Read and Understand Balance Sheets Income Statements and Cash Flow Statements ...he universal language of business are you fluent? Each company s success is measured by its bottom line a basic knowledge of finance terminology is essential in today s business world. In this information-packed seminar, you ll get an in-depth look at the three basic financial statements the balance sheet, the income statement and the cash flow statement. Find out how they tie together and  more...

HSAs HRAs FSAs How They Can Reduce Your Cost and Increase Your Benefits ...oncerned about rising health insurance costs and how your company may be impacted? Costs of health insurance continue to soar and you need to become ever more creative in establishing your employee benefit programs. Attend this innovative seminar and learn how to supplement your medical insurance plan with other benefit programs to keep costs in check and still offer full medical coverage.  more...

Profitable Strategies for Distressed Real Estate Investment Properties ...id problems down the road by protecting yourself and your company find out exactly what the critical issues are and how to best handle them. You ll gain the practical insight you need to deal with any challenges that come your way, including tips on finding privately held mortgages. Don t wait register today to make sure you stay on the cutting edge of your field. Benefits for You Learn  more...

Performance Evaluations of Employees Is your performance management driving business results? Even with a recession, the talent war rages on. Good people who embody your culture and give you their discretionary effort are hard to find and often hard to keep. Join us for this must-attend seminar and get surefire techniques for overcoming challenges surrounding performance monitoring and coaching. Solve your toughest problems  more...

Buying and Selling a Business and Business Valuations ...id problems down the road by protecting yourself and your company find out exactly what the critical issues are and how to best handle them. You ll gain the practical insight you need to deal with any challenges that come your way, including tips on due diligence. Don t wait register today to make sure you stay on the cutting edge of your field. Benefits for You Navigate the buying or  more...

Revit Architecture 2011 BIM Management ...y component in managing the BIM process is to establish a company foundation for different types of projects by creating standard templates and custom elements. Having this in place makes the process of any new project flow smoothly and efficiently. The objective of the Revit Architecture 2011 BIM Management course is to enable students who have worked with Revit to expand their knowledge  more...

Sexual Harassment Awareness for Supervisors You work for a local company in a supervisory position. You're familiar with the term sexual harassment, but as a supervisor, you want to ensure that you possess the latest information regarding sexual harassment awareness and prevention. In this course, you will obtain that knowledge. You can get a complete list of other Business Skills classes at  more...

Sexual Harassment Awareness for Employees You work for a local company in a non-management position. You're familiar with the term sexual harassment, but you want to ensure that you possess the latest information regarding sexual harassment awareness and prevention. In this course, you will obtain that knowledge. You can get a complete list of other Business Skills classes at  more...

Interviewing Skills for Managers ...company needs to build teams of employees who are the top in their field, work well together, and are happy in the company. However, it is often difficult for managers to find and hire the best people. In this course, you will practice techniques that will empower you to do just thata to hire the best candidate every time through strategies that will improve your success in interviewing. This  more...

Project Management Skills for Non-Project Managers ...lled on to lead a small- to medium-sized project for your company. In this course, you will strategically plan a project so that you can achieve the desired results on time and on budget. You will identify its requirements and the resources you have to work with, monitor the project's progress, and mitigate the related obstacles so that you can lead a team in bringing the project to a  more...

Financial Essentials ...me roles are so different that two people within the same company may never come in contact with each other over the entire length of their employment. All employees, though, are working towards the same goala the financial success of the company. However, individuals cannot be expected to contribute to the financial success of the company unless they understand the principles upon which  more...

CICS Transaction Server for z-OS ...ainframes being excellent servers, it makes sense to have company data in a place known for its integrity and security. CICS/ TS 3. 1 should be the server software of choice when implementing such design; the new facilities provided by this software will make it easier for you to implement applications using HTML, XML, SOAP and WEBSERVICES. You can get a complete list of other Mainframe  more...

Web Site Accessibility (management skills) ... Web Consortium's Accessibility Guidelines will make your company information available to everyone, no matter what their disability. Also, it is a legal requirement that all government agencies and contractors have Web sites that are accessible. In this hands-on course, you will master the site design and specific coding techniques necessary to make your site accessible to all. Students  more...

Web Site Accessibility (enterprise) ... Web Consortium's Accessibility Guidelines will make your company information available to everyone, no matter what their disability. Also, it is a legal requirement that all government agencies and contractors have Web sites that are accessible. In this hands-on course, you will master the site design and specific coding techniques necessary to make your site accessible to all. Students  more...

Effective Management ... outside the organization. The success of a team within a company is often directly linked to the ability of a manager to lead and manage the team effectively. In order to perform the job well, the manager must understand the different roles of everyone involved in the team, and be trained in developing the capabilities of all team members and addressing issues as soon as they surface. This  more...

Web Site Accessibility ... Web Consortium's Accessibility Guidelines will make your company information available to everyone, no matter what their disability. Also, it is a legal requirement that all government agencies and contractors have Web sites that are accessible. In this hands-on course, you will master the site design and specific coding techniques necessary to make your site accessible to all. Students  more...

Fireworks MX 2004-Web Graphics and Interactivity (Macintosh) Over the last decade, the Internet has become a leading communication medium. As a result, Web page design, including graphics development, has become a priority for many businesses, increasing sales and marketing capabilities and improving company images. In this course, you will explore how to create, modify, optimize, and integrate Web graphics with Macromedia Fireworks MX 2004. You can get a  more...

Fireworks MX 2004- Web Graphics and Interactivity Over the last decade, the Internet has become a leading communication medium. As a result, Web page design, including graphics development, has become a priority for many businesses, increasing sales and marketing capabilities and improving company images. In this course, you will explore how to create, modify, optimize, and integrate Web graphics with Macromedia Fireworks MX 2004. You can get  more...

Telephony Voice Over IP ...k (PSTN). This was the system used by the local telephone company. This network was designed to carry only voice traffic. The second type of network was the data communications network found in many private company networks. This network carries data traffic. VoIP combines the two networks into one multiprotocol infrastructure. VoIP technology allows for central administration and management of  more...

Customer Service Over the Phone (sales performance) In today's competitive environment, customer service is often the key that sets a successful company apart from others. This program ensures that your customer interactions will result in satisfied, happy customers by providing skills to manage all types of customer calls and situations. You can get a complete list of other Sales Performance classes at  more...

Customer Service Over the Phone In today's competitive environment, customer service is often the key that sets a successful company apart from others. This program ensures that your customer interactions will result in satisfied, happy customers by providing skills to manage all types of customer calls and situations. You can get a complete list of other Sales Performance classes at  more...

Effective Writing for IT Professionals Companies, teams, and individuals are measured by how well they communicate. This interactive workshop helps IT professionals produce more effective documents. It reviews technical writing techniques and processes and provides examples and templates for continuing use after the workshop. Company specifics, such as style guidelines, can be incorporated. Each topic is reinforced by written  more...

Business Etiquette and Common Courtesy ...company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you dona ™t use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program provides guidelines for common  more...

Advanced Business Writing ...siness documents that will help support the goals of your company. In order to successfully create a variety of business documents, you need to thoroughly understand which documents work best for specific situations and how to produce them. In this course, you will learn how to choose the best document to use and prepare to write the document to help you achieve your business goals. You can  more...