Instructor Led Company Training in Suffolk, uk

Effective Telephone Techniques ...ge to your potential customers and clients, ensuring your company stands out from the crowd. It is written with both the customer and the organisation in mind and focuses on maximising service and customer care. Target group This course is aimed at any personnel who use the telephone as a means of communication within their working role. Objectives By the end of this course, delegates  more...

Basics of Employment Law This practical one day course will enable delegates to gain an appreciation of employment law and confidence to handle employment issues on a day-to-day basis. Target Group This course is aimed at any personnel who need to get to grips with the fundamentals of practical employment law quickly Objectives By the end of the course, delegates will be able to: Understand key areas of  more...

Selection Recruitment ...ility for the recruitment & selection of staff within the company. Maybe your interview skills require a major overhaul or you simply wish to improve upon your existing skills. Objectives By the end of this course, delegates will be able to; Understand relevant employment law; Identify the benefits and limitations of selection interviews; Demonstrate the key skills and techniques  more...

Finance for Non Finance Managers This one-day course provides managers with the awareness and basic understanding of the way finance affects their business objectives. It enables delegates to interpret and use accounts, budgets and financial information in an easy-to-understand way. Target Group This course is designed for managers and senior staff who are responsible for financial matters, without necessarily having a  more...