From Serebra Learning Corporation
What Is Emotional Intelligence 
Does IQ determine your destiny? For years, that was an overriding belief. However, new behavioral research shows that IQ provides, at best, a narrow view of human intelligence. Factors such as self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness contribute greatly to an individual's success. These qualities, termed "emotional intelligence," often
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Talent Management Selecting Talent 
This course will provide an overview of the talent management process, focusing on the three areas of attracting, developing, and retaining talented people in an organization. The course deals with the issue of talent management from the company?s, as well as the employee?s perspective. This course will emphasize on developing the individuals within a company. HR professionals and managers within
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Developing as a Manager The Many Roles of a Manager 
This course introduces the multi-faceted role of an effective manager. A series of self evaluation exercises assist the participant to create a personal development plan to enhance their current managerial skill set. All levels of professionals who supervise the performance of other staff members.
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Hiring Considerations 
Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment
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Emerging Web Service Standards 
To understand the roles and implementation approaches implemented by various emerging web services
Application and web developers wishing to attain competency in developing web services using the main web service technologies
SOAP,
WSDL, and
UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Web Services and Service-oriented Architecture 
To understand the concepts underpinning web services
Application and web developers wishing to attain competency in developing web services using the main web service technologies
SOAP,
WSDL, and
UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Using SOAP 
To understand how to create
SOAP documents that support web services
Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP,
WSDL, and
UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Using WSDL 
To understand how to implement the
WSDL specification
Application and web developers wishing to attain competency in developing web services using the main web service technologies
SOAP, WSDL, and
UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Using UDDI 
To understand the concepts behind and the implementation of the
UDDI 2.0 and 3.0 specifications
Application and web developers wishing to attain competency in developing web services using the main web service technologies
SOAP,
WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Web Services Security 
To understand how to use the various specifications developed for web services security
Application and web developers wishing to attain competency in developing web services using the main web service technologies
SOAP,
WSDL, and
UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Working with Text and Paragraphs in Word 2007 
Word 2007 makes it easy to apply formatting to documents by providing a live visual preview of various formatting options. This enables you to view the formatting change before actually committing to it. This course explains the
Font and
Paragraph formatting options, as well as the
Mini toolbar and live preview features. In addition, the creation and formatting of bulleted, numbered, and
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Structuring Editing Saving and Opening Documents in Word 2007 
Word 2007 provides many options for structuring and editing documents which are complemented by a variety of editing tools. There are also options for saving documents which can be customized to suit your word processing needs. This course explains the use of page and section breaks, spacing adjustment, and column insertion, and explores the basic editing tools packaged with
Word 2007. A new
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Working with Documents in Word 2007 
Microsoft
Office Word 2007 has various design features that can be used to enhance your
Word documents. These include
Clip Art,
SmartArt,
WordArt, shapes, curves, lines, and diagrams to name a few. This course explains how to use
Word 2007's
Drawing Tools, including working with WordArt, AutoShapes, Pictures, Clip Art, and SmartArt. It also demonstrates the use of headers, footers, and page
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Business Contact Manager with Outlook 2007 
Microsoft
Outlook 2007 with
Business Contact Manager helps to save time and improve sales and marketing to ensure excellent customer service by providing customer and contact management in one central location. It allows you to easily manage all your contacts, customer information, and opportunities in one location making it easier to find and manage. It also allows you to create marketing
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ECDL ICDL 4 Module 1 Concepts of Information Technology IT - Computers and IT 
...me familiar with IT concepts; end users wanting to attain competency in the use of computers; end users wanting to attain an
ECDL or
ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or other students needing to attain a basic IT qualification; staff of public bodies or organizations seeking to reskill
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ECDL ICDL 4 Module 1 Concepts of Information Technology IT - IT in Daily Life 
...me familiar with IT concepts; end users wanting to attain competency in the use of computers; end users wanting to attain an
ECDL or
ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or other students needing to attain a basic IT qualification; staff of public bodies or organizations seeking to reskill
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ECDL ICDL 4 Module 5 Database - Basic Access 2003 Forms 
...ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain competency in using
Microsoft Access 2003; end users wanting to attain an
ECDL or
ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer
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ECDL ICDL 4 Module 6 Presentation - Introducing PowerPoint 2003 
...ecdl.com for further details. End users wanting to attain competency in using a presentation application; end users wanting to attain competency in using
PowerPoint 2003; end users wanting to attain an
ECDL or
ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or other students needing to attain a basic IT
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Client Access/400 for Windows 3.1 (Library) 


...Competency
Exam tests your mastery of the objectives for the courses that make up the
Client Access/400 for
Windows 3.1 series:
Introduction to Client Access/400 for Windows 3.1, Basic Terminal Emulation Using RUMBA/400, Advanced RUMBA/400 Terminal Emulation Functions, Transferring Files Between Your PC and the AS/400, Client Access/400 Printer Support. The exam is divided into seperate parts,
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