Instructor Led Competition Training Classes in United States

The Total Leader The Total Leader Concept is a new paradigm for 21st century leaders. As global competition heats up, change accelerates to breakneck speed and customer demands escalate, the need for effective leaders is reaching epidemic levels. The Total Leader develops the four quadrants of leadership: Personal Productivity Personal Leadership Organizational Leadership Motivational Leadership  more...

Ask an Expert- Connie E Brubaker Free Conference Call 3 pm August 13th CST Ask an Expert-Connie E. Brubaker "The Secret to Outstanding Customer Service" Join Alicia Marie as she interviews expert Connie E. Brubaker. Connie Brubaker began her training and speaking business because she is passionate about the power of relationships to make a business successful. Connie is the owner of Integrity Training Solutions since 1999 where she helps business get and keep  more...

Strengthening YOUR Business Through Online Marketing ... exactly how to do things like: Reverse engineer your competition s website and marketing strategies Get 1st page rankings on Google in as little as a few hours Conduct an entire search engine optimization campaign successfully without knowing ANYTHING about search engines or marketing to them Increase your website s conversions by 200% or more Get instant traffic to your  more...

Right-On Customer Service As our economy diversifies globally, sometimes we can only guess at the competition. One thing that sets businesses, organizations and governmental entities apart is the quality of the customer service they offer. This one-day training experience introduces employees to the fundamentals of customer service and reinforces the concept of "customer delight," even when the customer may be irate or  more...

Markets in Financial Instruments Directive (MiFID) Training and Presentations ...uropean Union MIFID: Tomorrow * Increased competition * Pre- and post-trade transparency * New risks and opportunities * Hedge Funds and Alternative Investments after MiFID * The Fund of Funds opportunity for regulators Our Policy Fixed fees, fixed terms. You know the exact final cost. Everything is included in this price  more...

Lydia Ramseys Six Secret Sales Weapons Don't make it easy for the competition to steal your key customers. Keep customers and increase the bottom line by teaching your employess the six critical secret sales weapons from Lydia Ramsey.  more...

Bottom-Line Targeted Demo Skills Workshop ... solution, and shows why your solution is better than the competition s embodies one of the most important skills Sales Engineers can develop. It is usually the first look your customer has at your solution and first impressions are vital. An exceptional demo can significantly reduce the length of your costly sales cycle. It can mean the difference between quickly generating profitable business  more...

Lean Leadership Certification Program By implementing a Lean program, you have the ability to provide your customers with consistent, measurable quality, competitive pricing and appropriate lead-time responses that will set you apart from the competition.  more...

How to Market Your Business . . . Without Traditional Advertising ...t work, what does? How to outsmart, not outspend, your competition. Learn about the new marketing tools for the 21st century: blogging, podcasts, vodcasts, Google AdWords, Google AdSense and viral marketing. Why Businesses Lose Customers (and what YOU can do about it). PyroMarketing - The Four-Step Strategy to Ignite Customer Evangelists . . . And Keep Them for Life! Looking to the  more...

Lateral Thinking ...he status quo. If you face fast-changing trends, fierce competition, and the need to work miracles, you need Lateral Thinking. The Lateral Thinking Techniques Alternatives: Use concepts to breed new ideas Focus: Sharpen or change your focus to improve your creative efforts Challenge: Break free from the limits of accepted ways of operating Random Entry: Use unconnected input to  more...

Professional Services Program (PS) At the heart of the PS program are courses helping people to better frame their business context, listen to client needs, facilitate to consensus, articulate value, collaborate and present solutions with confidence! Workshops (10 days): The Professional s Toolkit Creating Valued Solutions Making the Business Case Collaborative Consulting Presentations That Count In many companies, the job of  more...

SELLING BRAND VALUE ...Does it feel like your brand is a "commodity" in a sea of competition? Your brand is the mental and emotional "real estate" held in the minds and hearts of your customers. Communicating your TOTAL BRAND VALUE vs. PRICE alone to current and potential customers drastically improves your ability to compete in a saturated marketplace. When your firm s brand and its products and services are  more...

SEMINARS HOW TO GIVE GREAT CUSTOMER SERVICE ...our chances of being noticed in an ever deepening sea of competition are not only slim, they will continue to get slimmer in the future! Studies show that 70% of the customer s will return is based upon their interaction with your staff. That means that only 30% of your ability to keep customers happy is based upon your products or services features alone. This Customer Service Skills  more...

CUSTOMER SERVICE SKILLS WORKSHOP ...our chances of being noticed in an ever deepening sea of competition are not only slim, they will continue to get slimmer in the future! Studies show that 70% of the reason a customer will return is based upon their interaction with your staff. That means that only 30% of your ability to keep customers happy is based upon your product or service features alone. This Customer Service  more...

LEAN SIX SIGMA EXECUTIVE OVERVIEW Six Sigma goes beyond traditional quality improvement because it is first and foremost a business initiative. Each Six Sigma project must result in a positive financial impact on the organization's bottom line. For a Six Sigma implementation to be successful, however, management must not only support the Six Sigma initiative but also understand it. This course introduces executives to Lean Six  more...

Fundamentals of Project Management Workshop ...rojects thus giving you the edge over your competition. This course follows the best practices for Project Risk Management as outlined in the Guide to the Project Management Body of Knowledge (PMBOK Guide ) from the Project Management Institute (PMI )  more...

Fundamentals of Project Management Workshop ...rojects thus giving you the edge over your competition. This course follows the best practices for Project Risk Management as outlined in the Guide to the Project Management Body of Knowledge (PMBOK Guide ) from the Project Management Institute (PMI )  more...

Setting C-level Business Appointments The 'X2 Way' ...aining a phone sales skill competency 5X better than your competition allows a sales rep to increase capacity and pursue higher-value, solutions-based selling opportunities. Audio Testimonials Don t expect being handed a Training manual at Jeff s Workshop. You probably have enough of those collecting Dust in the closet. Do expect receiving a Blended Learning System encompassing (4) distinct  more...

X2 Sales System ; a Blended Sales Performance System for Sales Prospecting and 'Top-Down' Appointment Setting ...Gaining a sales Prosecting competency 5X better than your competition allows a sales rep to increase capacity and pursue higher-value, solutions-based selling opportunities. Penetrating Business Accounts at the 'C-Level' for Sales Organizations JDH Group, Inc. company-to-date training results is an average Competency improvement of 596% and an average Appointment conversion ratio of 57%. This  more...

Focusing on the Customer ...competition has given customers more choices than they have ever had before. Good customer sales and service have become the norm in the past 15 years. As a result, customers expect more. In a competitive environment, we need to be better than the competition. Each customer needs to feel that he or she has all of your attention as if he or she is the only person you are talking with this  more...

ATI Strategic Planning ...invest in the inventories that are most difficult for the competition to copy -- their human inventories. During this workshop, participants will explore the trends that affect organizations the most and the implications on the workforce of these trends. Participants will discover how to build stategic plans for the training and development department that support the mission, vision, values  more...

CWSP - Certified Wireless Secuity Professional As wireless LANs explode in popularity and implementation, so does the need for securing these networks. Wireless security, and the lack thereof, is a daily headline in IT news. Security for wireless solutions cannot come from a single s The Certified Wireless Security Professional (CWSP) certification builds on the foundation of wireless LAN knowledge from the CWNA certification by educating the  more...

Prospecting: Love It or Hate It, Gotta Do It ...elling tools to use, when to use them, and to do what the competition isn t. It will increase skills, confidence in meeting resistance, and increase closing ratios/profit margins. Sales professionals must add value to prospects and be seen as a consultant who can help improve their business s bottom line and market share, as a partner working with them...while winning the sale over the  more...

Questioning: The Key to Winning Sales ...elling tools to use, when to use them, and to do what the competition isn t. It will increase skills, confidence in meeting resistance, and increase closing ratios/profit margins. Sales professionals must add value to prospects and be seen as a consultant who can help improve their business s bottom line and market share, as a partner working with them...while winning the sale over the  more...

Closing & Objections: Win the Sale ...elling tools to use, when to use them, and to do what the competition isn t. It will increase skills, confidence in meeting resistance, and increase closing ratios/profit margins. Sales professionals must add value to prospects and be seen as a consultant who can help improve their business s bottom line and market share, as a partner working with them...while winning the sale over the  more...

Know Your Buying Team Members & Their Hot Buttons ...Competition,Part 2, covers all aspects of selling large accounts, with high dollar sales, with a sales executive as the account manager driving the selling efforts of your own company s team as well as selling to a buying team. This program has sales professionals roll up their shirt sleeves , to design and implement a proactive planning and implementation selling process to win the  more...

Four Selling Strategies to Match Your Buyer s Mind Set Part 2 in our series covers all aspects of selling large accounts, with high dollar sales, with a sales executive as the account manager driving the selling efforts of your own company s team as well as selling to a buying team. This program has sales professionals roll up their shirt sleeves , to design and implement a proactive planning and implementation selling process to win the  more...

Uncover Buying Team Members Expectations Better Than Your Competition This program will help you uncover the specific expectations that each person on the buying team has regarding technical expectations, business expectations, operationally, vendor expectations. It also covers how to tailor and customize your sales presentations & demo's to make sure that you are addressing each buyer's specific agenda.  more...

Selling is War: Learn Who the Buying Team Members Prefer & Conquer the Competition ...e sale Develop trust, strengthen relationships over the competition Learn what to ask from each buyer to win the sale Use strategies and techniques to block the competition Ask targeted questions to learn what each buyer thinks of the competitions proposals Raise the level and quality of your own selling abilities and style Increase your number of winning sales versus lost sales  more...

Successful Change Management Program ...s, deregulation, downsizing, new technology and increased competition are daily occurrences. As a manager and leader, you are responsible to maintain performance under chaotic conditions. Your workforce can be confused, resistant and disheartened. Job security, company loyalty and career development are no longer rewards for performance. This module is to help you manage the people side  more...

Object and Data Modeling Workshop ...e business.   What makes this course stand out from the competition? Focus on Business Analysis: Unlike other courses in object and data modeling, this is not a course in design for developers. Our course is focused squarely on the needs of the Business Analyst, clearly explaining where and how object and data modeling benefits the gathering and documenting of business requirements by the  more...

Consultative Selling Skills ...tting harder to come by in the so-called new economy. The competition is tougher than ever, and the pace is much faster. It is no longer enough to just have a great product and deliver a persuasive presentation on the features and benefits you offer. These days, selling isn t about convincing the customer to buy your product. Instead, you must learn to function as an expert consultant who has  more...

Gateway Leadership Certificate Program ...o commitment and dedication; understanding the effects of competition and collaboration on the effectiveness of a team: and appropriately empowering people to make the right decisions for the team and the organization. Companies who are market leaders and have achieved sustained success claim that successful team leadership is one of the most critical factors contributing to their success.  more...

Strategic Marketing Concepts Strategies This course relates both traditional and new marketing concepts to today s fast-paced, competitive and segmented business environment, with the emphasis on relating marketing theory to practical and effective real-world solutions. Both industrial and consumer situations will be considered with a strong focus on new product/service introduction, and product/service life cycle extension.  more...

The Business Analyst s Crash Course ...k on the job. What makes this course stand out from the competition? Value for money: No course on the market offers this amount of content in so little time. How can we do this?  By removing all of the fat traditionally found in BA courses. Scenario-based training: One integrated case study is used throughout the course to provide a consistent context for learning. Experience: Our  more...

Maximizing Global Success Designing and Managing Remote Operations ...competition requires companies to become more efficient and effective in a boundaryless manner. The remote individual and manager of remote operations needs new skill sets and tool kits to be successful. Technology tools may help to mitigate time and distance but, have limited effectiveness used absent of other methods. Project task design, communication strategies, problem solving methods,  more...

Deliver World-Class Customer Service Improve the level and quality of customer service through proven and effective training. Deliver good, old-fashioned world class customer service that sets you apart from the competition. Interpersonal and telephone techniques that leave our customers impressed and coming back for more.  more...

Maximizing Value Added Sales Skills This course demonstrates the sales skills necessary to successfully expand your customer base and move ahead of your competition. Develop strategies that position you as a key element to your customers' success.  more...

Ultimate Customer Service ...elates to the service you give How to determine who your competition is The importance and the correct way to handle customer complaints Training your team to handle customers with skill and tact How to keep your customers coming back to you This seminar is hosted by leaders in the customer service industry who not only have the education to help you succeed, they also have been through  more...

Managing Up, Through or Around: Influence at Work This session is about creating and extending your influence in the organization by giving you positive choices for dealing with higher-ups and peers. Instead of engaging in competition or passive aggressive behavior, we give you the skills you need to make it more likely you will get things done, get the respect you deserve, and build positive relationships. This program is offered "in-house"  more...