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From Online Training Directory
Wordtracker Tutorial - Sneak past your competition with the right keywords on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Keyword selection is the first step in any successful search engine optimization strategy. more...
Build a Powerful Marketing Strategy--Instructor-Led on-line e-learning cbt (computer based) ...e right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to more...
Build a Powerful Marketing Strategy--Self-Directed on-line e-learning cbt (computer based) ...e right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to more...
From Serebra Learning Corporation
Customer Service : Why Care for Customers? on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...or that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you understand why customer care is important to you. It will help you understand how and why you can make a more...
Customer Service : Who are your Customers? on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...or that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you understand who your customers are and what they need from you. You can explore why it's important to provide more...
Customer Service : Preparing for Customer Contact on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...or that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you prepare for contact with customers so you're ready to beat those expectations. You can explore your role and more...
Customer Service : First Impressions on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...or that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. First impressions last...and last and last. And it's an uphill struggle to beat customer's expectations when they've had a poor first more...
Customer Service : CARE Brain-teasers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...or that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course provides an opportunity for students to test their customer care skills through a variety of scenarios and exercises. It more...
Customer Service : CARE for your Customers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...or that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course introduces the mnemonic CARE - make Contact, Analyse, Respond and Exceed. It will help you enhance your communication more...
Colt and Winchester Case Study 4: Accounting for Competitors on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In business making the right financial decisions can mean the difference between win or lose, success or failure. Successful organisations rarely win by accident. They manage their financial strategy and decisions -- balancing risks and rewards -- satisfying the financial needs of the business as well as the expectations of investors. This course explores the relevance of competitor activity to an more...
Windmaster Case Study 3: Company Analysis on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to company analysis and explains its more...
Coping with Stress Series: Short-Term Coping Strategies on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd People are working under more and more pressure... whether the cause is difficult colleagues, priorities and deadlines, or just life in general. We all need a certain degree of pressure, and pressure can have positive effects - deadlines, confrontations, competition - all add depth and colour to our lives. But they can also lead to stress. Even if you think you can cope, sudden and unexpected more...
Coping with Stress Series: Your Attitude to Stress on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd People are working under more and more pressure... whether the cause is difficult colleagues, priorities and deadlines, or just life in general. We all need a certain degree of pressure, and pressure can have positive effects - deadlines, confrontations, competition - all add depth and colour to our lives. But they can also lead to stress. But you can control your reaction. How you perceive more...
Overview of Business Process Management on-line e-learning cbt (computer based) ...competition is tough. Organizations are under a great deal of pressure to become more productive and more efficient while developing new, innovative products and services more rapidly than ever before. Management is demanding improved quality, reduced costs, and increased productivity with fewer resources. How can organizations respond to these pressures while remaining competitive in the more...
From Executive-level Sale to Strategic Partnership on-line e-learning cbt (computer based) ...gned. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue. Salespeople who sell at an executive level and obtain and maintain key accounts; salespeople who want to move into executive sales more...
The Automotive Industry Overview Version 2 on-line e-learning cbt (computer based) Trends in the automotive industry are considered a barometer of a mature economy. The industry has been going through some dramatic changes in the last few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) ...e future, while coping with regulatory compliance, global competition, and financial and operational risk.This course provides an overview of the banking industry. First, this course provides an introduction to the banking industry's value chain, business model, and trends. Second, this course examines the business and regulatory issues and challenges facing the banking industry. Finally, this more...
The Manufacturing Industry Overview Version 2 on-line e-learning cbt (computer based) Business has only two functions - marketing and innovation. Companies in the manufacturing industry seem to be taking this lesson from the legendary management guru, Peter F. Drucker, very seriously now. The manufacturing industry - the powerhouse driving many economies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete more...
The Telecommunications Industry Overview Version 2 on-line e-learning cbt (computer based) Connecting the globe, the telecommunications industry is an essential element of the modern business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly more...
Using Surveys to Measure Customer Satisfaction on-line e-learning cbt (computer based) ...tomer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will give you the tools to do this. Once you have established the attributes of your service that customers value the most, by gathering their qualitative feedback, you need to gauge how they rate your company's ability to deliver them. This course more...
Measuring Customer Satisfaction Simulation on-line e-learning cbt (computer based) ... and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time for Stratoscape, and they've begun an intensive marketing outreach, reevaluating their customer base from every angle. Stratoscape sells primarily to end-users, but they do more...
Leadership Without Authority on-line e-learning cbt (computer based) Lily Tomlin said, "I always wondered why somebody doesn't do something about that. Then I realized I was somebody." Tomlin could have been speaking on behalf of many employees in the corporate world who, despite having little authority, take it upon themselves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate more...
Writing a Business Case on-line e-learning cbt (computer based) ...or your project. Otherwise, you may be eaten alive by the competition In this course, you will learn how to plan, write, and present a business case to persuade key decision makers in your organization that your proposal is a winning initiative. This course will show you the principles for preparing an effective business case, and it will guide you through the writing process, from defining more...
Managing in a Global Business Environment on-line e-learning cbt (computer based) ...competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic drivers for change is more...
Managing For High Performance on-line e-learning cbt (computer based) ..., most importantly, how to avoid losing the talent to the competition. In addition, managers need to be able to evaluate an individual's performance and provide clearly defined outcome-based performance standards that create a benchmark for success. This requires managers to learn how to develop, coach, motivate, and inspire their high performers. The target for this path is senior level more...
Investment Project Analysis and Selection on-line e-learning cbt (computer based) Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis tools. This course is designed specifically for business managers, financial more...
Sustaining Competitive Advantage on-line e-learning cbt (computer based) ...'s competitive business environment, being as good as the competition is not enough. An organization must devise strategies and develop the skills, knowledge, and competencies to set it apart from the competition. In this course business strategies are examined that can help a company gain and sustain competitive advantage. Companies build their strength around three key strategic areas: more...
Pricing for Profitability on-line e-learning cbt (computer based) Nothing can be more harmful to the success of your new product or service than incorrect pricing and other financial projections In this course, you will not only learn how to gather pertinent revenue and expense information to help you price your product, but also how to determine your objectives and policies to correctly position your product in its market niche. You'll examine three methods and more...
Six Sigma and the Voice of the Customer on-line e-learning cbt (computer based) ...umers. Fortunately, the tide has turned. Increased market competition, modern consumer protection laws, and expanded customer awareness have helped negate the influence of this business maxim. Today, organizations are admonished to heed the voice of customers and give them what they really want. "Voice of the customer," or VOC, is a Six Sigma term that refers to customers' actual, as opposed to more...
Six Sigma Listening to the Voice of the Customer on-line e-learning cbt (computer based) ...hearts of many wary consumers. Now there's a new reality: Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and want. In "Six Sigma: Listening to the Voice of the Customer," Six Sigma Green Belts and more...
Competitive Factors in Strategic Marketing on-line e-learning cbt (computer based) You've got a great idea for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor more...
Antitrust--Overview on-line e-learning cbt (computer based) ...es that unreasonably deprive consumers of the benefits of competition, resulting in higher prices for inferior products and services. The Antitrust Division of the U.S. Department of Justice (DOJ) and the Bureau of Competition of the Federal Trade Commission (FTC) share responsibility for enforcing antitrust laws. This one-hour course enables participants to recognize the basic provisions of more...
Antitrust--Talking with the Competition on-line e-learning cbt (computer based) Collaboration is an agreement to engage in some form of economic activity with another party. In modern markets, competitors may decide to collaborate for a number of reasons. These include funding innovation projects, sharing marketing or distribution costs, or implementing best practices in production or services. Collaborating with a competitor can help your company to cut costs and deliver a more...
Project Management Fundamentals on-line e-learning cbt (computer based) ...competition in the business world has grown to an extent where you need to deliver the best products and services in order to sustain your business. To meet the demands of modern businesses, you need to prioritize the projects in hand, ensure smooth project execution, and develop quality products in the stipulated time and within the allocated budget. To achieve these goals, you must use the more...
Strategic Sales - Developing Executive Proposals on-line e-learning cbt (computer based) In Strategic Selling: Developing Executive Proposals you will learn the keys to preparing an effective written proposal the questions to answer before writing a sales proposal and the components necessary to include in a written proposal. You will also learn the steps to follow to create a winning proposal. Finally you will identify ways to differentiate your proposal from those of the more...
Business Code of Conduct: Ethical Responsibility on-line e-learning cbt (computer based) This course examines ethical responsibility in the workplace by focusing on relationships with customers prospects competition suppliers creditors and employees. identify effects of ethical behavior on the internal constituencies of a company. identify effects of ethical behavior on the external constituencies of a company. identify features of a corporate code of conduct. identify issues that a more...
Strategic Management: Analyzing Strategic Options on-line e-learning cbt (computer based) Strategic Management: Analyzing Strategic Options offers the student an overview of the information required to develop an effective strategic option consider appropriate issues when performing a strategic audit and use the SWOT review to analyze a company's situation. The program describes how to evaluate internal resources capabilities and core competencies and analyze external factors such as more...
Team Management: High Performance Teams on-line e-learning cbt (computer based) In Team Management: High Performance Teams you will learn the concepts behind effective team leadership. Your goal is to adjust your leadership abilities to meet the needs of a diverse collection of individuals as you lead them through a team project. If you are a strong team leader you will successfully release your company's product before the competition and save your company.  more...
From 123-CBT Computer Based Training
Brand Management Developing a Brand Strategy on-line e-learning cbt (computer based)cd rom ... Match ways to identify brand competition with descriptions of each. Given a situation, identify the action that is being taken to protect a brand. Create a brand vision. Create a sub-brand. Given a scenario, analyze why your new product failed. Audience more...
Strategic Management Analyzing Strategic Options on-line e-learning cbt (computer based)cd rom ...and analyze external factors, such as industry trends and competition. Learn To Identify reasons to conduct a strategic analysis. Recognize the definition of a strategic audit. Review the appropriate information when conducting a strategic audit. Identify the elements that form the more...
Strategic Sales Developing Executive Proposals on-line e-learning cbt (computer based)cd rom ...ify ways to differentiate your proposal from those of the competition and understand the keys to successfully presenting a proposal. Learn To: Identify ways to differentiate your proposal from those of the competition. Identify ways to prepare an effective written proposal. Identify keys to present a winning proposal. Audience: This course is for senior sales professional more...
Economics Products and Markets on-line e-learning cbt (computer based)cd rom ...e them through some business concepts. Unit 2: Market Competition (1 - 2 hours) Identify the characteristics of perfect competition. Identify the relationship between the demand curve and the marginal revenue curve in a perfectly competitive market. Recognize how price is determined in a perfectly competitive industry. more...
Team Management High Performance Teams on-line e-learning cbt (computer based)cd rom ...ll successfully release your company's product before the competition and save your company. Learn To Set challenging, but achievable, team goals. Resolve conflict among team members. Build trust in your team members. Build trust in your team members. more...
Business Code of Conduct Ethical Responsibility on-line e-learning cbt (computer based)cd rom ...e by focusing on relationships with customers, prospects, competition, suppliers, creditors, and employees. identify effects of ethical behavior on the internal constituencies of a company. identify effects of ethical behavior on the external constituencies of a company. identify features of a corporate code of conduct. identify issues that a corporate code of conduct addresses. identify more...
From JED New Media inc.
Attracting Attention to Your Web Site on-line e-learning cbt (computer based) Placing your business on the Web is a costly enterprise. You need to capitalize on your investment by attracting significant traffic to your site. You can achieve this by implementing a number of marketing strategies that are tailored to this medium. Outlined here are five different methods you can implement immediately. more...
Breaking Barriers by Brainstorming on-line e-learning cbt (computer based) Incorporate brainstorming as an effective problem-solving tool to conquer business challenges. Whether you are a small business owner, department head, or team leader, you can benefit from this invaluable asset in today s competitive business environment. Learn how to creatively generate ideas and conduct productive brainstorming sessions. more...
Buying Advertising on-line e-learning cbt (computer based) Get maximum value from your advertising budget by implementing the tips offered here. Learn some pointers on how to buy advertising in print, radio, television, billboards, transit, and on the Internet. Get all the necessary tools to manage your advertising budget cost-effectively. more...
Cold Calling with Confidence on-line e-learning cbt (computer based) Brush up on successful methods for cold calling to market products or services. Learn effective techniques for landing that first appointment, turning rejection into a potential sale, and building strategies for maintaining contact over time. Whether you are a beginner in sales, or in need of a refresher, developing a wide array of skills and strategies helps build confidence throughout the sales more...
Eliminating Feedback Filters on-line e-learning cbt (computer based) Communication filters serve to protect our self-image, reinforce the perceptions we hold, and shield us from negative or threatening feedback. Gain greater perspective on interpersonal work dynamics by successfully identifying and overcoming the most common information feedback filters. more...
Exploring Recruitment Options on-line e-learning cbt (computer based) Find out about the principal recruitment options and innovations available to you. Perhaps you have never recruited before, or feel that your techniques need updating? Do you wonder where other companies look? This JEDlet provides you an abundance of recruiting ideas and tips for finding the right person for your job opening. more...
Simple Steps to Super Slogans on-line e-learning cbt (computer based) To develop and preserve a positive corporate image, organizations inevitably rely on slogans. The information presented here offers valuable tools on how to identify a successful slogan, determine the right type of slogan to use for your product, and how to go about writing and testing effective slogans. more...
From Backup Training Corporation
Use of Force on-line e-learning cbt (computer based)cd rom From zero to deadly force in a heartbeat. Ed Nowicki explains the "Use-of-Force" matrix in a hands-on manner that is as close as you can get to reality in a CD-ROM format. Use of Force ( 8-hour course ) Instructed by Ed Nowicki From zero to deadly force in a heartbeat. Ed Nowicki explains the "Use-of-Force" matrix in a hands-on manner that is as close as you can get to reality in a CD-ROM more...
From Baytek LLC
MAS90/MAS200/MAS500 on-line e-learning cbt (computer based)Onsite at your location Learn how to manage inventory for greater profit; gain greater control over operations using the work Order module; get the best and leanest cost out of every job; and stay on top of your business and ahead of your competition. Let our certified trainers customize your training solution for MAS90/200/500. more...
From Summ it up
Make your customers happy and increase sales on-line e-learning cbt (computer based) Workshop shows how to use customer service as an Unique Selling Point for small businesses to help them be different from their competition and to help them have a conmpetative advantage over bigger competition. more...
From Grammar Counts
Grammar counts on-line e-learning cbt (computer based) Write and speak with confidence. A yearlong grammar seminar for your entire workforce for just $10 a week. Grammar Counts provides to your company a daily e-mail with a grammar, punctuation, or usage tip. The e-mail can be distributed to any or all of your employees for no extra charge. The lessons take only minutes a day to read, and the knowledge accumulates at an amazing rate. Give your more...
From Affordable Training
MCSE 2003 on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewarecomputer labCBT, e-learning, online learning, internet-based learning, computer-based training ... and other Microsoft Server products. Get ahead of the IT competition and gain the latest technology skills by getting certified as an MCSE for Windows 2003! Along with these skills come increased job opportunities and financial rewards. Microsoft s Windows Server 2003 MCSE certification (Microsoft Certified Systems Engineer) is for professionals who analyze the business requirements and more...
From JED New Media inc.
Managing Your Time in Style on-line e-learning cbt (computer based) Managers, small business owners, team leaders, and team members alike can all benefit from becoming more efficient. Learn how to identify your time-robbing habits in order to trim wasted minutes from your day. Make time spent at work more productive, reduce time constraints, and secure leisure time. more...
Marketing: Tired Products on-line e-learning cbt (computer based) Are you experiencing difficulties with the sales and marketing of some of your products? Examine the key components of a thorough product analysis and the symptoms of tired products. Explore creative ways to improve tired products, such as product innovation, product differentiation, and product extension. more...
Probing for Business Intelligence on-line e-learning cbt (computer based) Discover how to apply basic investigative reporting techniques to your business needs and purposes. Learn to break down investigative skills and tools into a simple process. Gain tips and hints on how to creatively implement the every day research tools already at your disposal. more...
From Backup Training Corporation
Cultural Diversity for Supervisors on-line e-learning cbt (computer based)cd rom The course will help better handle the business climate of today that offers new sets of challenges for employers. Corporate downsizing, growth of manufacturing overseas, international competition, and an ever-evolving U.S. economy create new and old pre more...



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