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Competition Training Seminars and Classes
From 123-CBT Computer Based Training
Six Sigma and Lean in the Organization on-line e-learning cbt (computer based)cd rom ...and more companies are embracing Six Sigma in a time when competition and sluggish markets have left operational efficiency and quality improvement as the only way to protect margins and win customer loyalty. Originally developed in Toyota's manufacturing operations, Lean is a continuous improvement approach that focuses activities on reducing wastes. Whereas Six Sigma helps companies  more...
Antitrust - Overview on-line e-learning cbt (computer based)cd rom ...es that unreasonably deprive consumers of the benefits of competition, resulting in higher prices for inferior products and services. The Antitrust Division of the US Department of Justice (DOJ) and the Bureau of Competition of the Federal Trade Commission (FTC) share responsibility for enforcing antitrust laws. This course enables learners to recognize the basic provisions of antitrust  more...
Antitrust - Talking with the Competition on-line e-learning cbt (computer based)cd rom ...Competition Collaboration is an agreement to engage in some form of economic activity with another party. In modern markets, competitors may decide to collaborate for a number of reasons. These include funding innovation projects, sharing marketing or distribution costs, or implementing best practices in production or services. Collaborating with a competitor can help your company to cut  more...
Writing a Business Case on-line e-learning cbt (computer based)cd rom ...or your project. Otherwise, you may be eaten alive by the competition In this course, you will learn how to plan, write, and present a business case to persuade key decision makers in your organization that your proposal is a winning initiative. This course will show you the principles for preparing an effective business case, and it will guide you through the writing process, from  more...
Using Surveys to Measure Customer Satisfaction on-line e-learning cbt (computer based)cd rom ...tomer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will give you the tools to do this.Once you have established the attributes of your service that customers value the most, by gathering their qualitative feedback, you need to gauge how they rate your company's ability to deliver them. This course  more...
From Executive-level Sale to Strategic Partnership on-line e-learning cbt (computer based)cd rom From Executive-level Sale to Strategic Partnership Selling at an executive level doesn't stop when the contract is signed. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue.  more...
Sustaining Competitive Advantage on-line e-learning cbt (computer based)cd rom ...'s competitive business environment, being as good as the competition is not enough. An organization must devise strategies and develop the skills, knowledge, and competencies to set it apart from the competition. In this course business strategies are examined that can help a company gain and sustain competitive advantage. Companies build their strength around three key strategic areas:  more...
The Capital Markets Industry Overview Version 1 on-line e-learning cbt (computer based)cd rom ... a more stringent regulatory environment, stronger global competition and an increased need for risk management among other challenges. By consolidating and reorganizing their corporate structures, improving existing risk management processes, deploying new technologies, and by expanding their operations in developing markets, industry players are adopting unique strategies to succeed in the  more...
The Information Technology Industry Overview Version 3 on-line e-learning cbt (computer based)cd rom ...pplication solutions to keep their customers ahead of the competition. It must also be sensitive to changing customer needs and be driven by new business opportunities as they emerge. Although the industry is continually challenged by intense competition, cost pressures, emerging markets, and security threats, industry players provide solutions through innovation, outsourcing, and strategic  more...
Competitive Marketing Strategies Selecting Implementing Strategies on-line e-learning cbt (computer based)cd rom Competitive Marketing Strategies: Selecting & Implementing Strategies Competitive marketing strategies can help your organization gain market share, minimize the impact of competitors, and increase revenues. These outcomes can only be achieved, however, if organizations understand how to translate their competitive advantages into winning strategies. This course describes the different types  more...
Customer Driven Process Improvement Identifying Customer Needs on-line e-learning cbt (computer based)cd rom ...Identifying Customer Needs Rapid change and intense competition mean that organizations have to establish and maintain a clear, consistent understanding of their customers' requirements, and then meet those requirements on an ongoing basis. Information about what customers need should drive strategy and core process improvements. But the first step in any customer-driven process  more...
Sales Team Management Simulation on-line e-learning cbt (computer based)cd rom Sales Team Management: Simulation During the course of this simulation, you will assume the responsibilities of a sales manager for Upper Crust Delectables--a thriving business that distributes gourmet baked goods to hotels and restaurants nationwide. Management has found a high degree of success with its sales force by employing a team approach, and you, a longtime employee of the company,  more...
The Fundamentals of Globalization Analyzing the Global Environment on-line e-learning cbt (computer based)cd rom ... to navigate. Similarly, an accurate understanding of the competition faced in international contexts allows managers to identify and develop the key skills and resources that are a prerequisite to success in specific territories. This course deals with the global environmental factors influencing an organization's strategies and management. It explains how to analyze these factors and also  more...
From Online Training Directory
Wordtracker Tutorial - Sneak past your competition with the right keywords! on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This tutorial will show you how to efficiently and effectively use the Wordtracker keyword search service to identify those keywords and keyword phrases that few websites are indexed for in the search engines. Optimizing your site for these keywords or phrases greatly increases your chance for ranking high in search engine results!  more...
Wordtracker Tutorial - Sneak past your competition with the right keywords! on-line e-learning cbt (computer based)study at homecourseware Learn HTML all by yourself! A 5 week introductory "Lite" course.  more...
Build a Powerful Marketing Strategy--Instructor-Led on-line e-learning cbt (computer based) ...e right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to  more...
Build a Powerful Marketing Strategy--Self-Directed on-line e-learning cbt (computer based) ...e right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to  more...
Fair & Unfair Competition Rules on-line e-learning cbt (computer based) ...competition affect virtually all of a company's business decisions hiring, marketing, sales, customer-relations, and research and development, among others and are important for employees to understand. Violations of these rules can be very damaging to a company generally and, in some cases, to individual employees. Unfair Competition The rules regarding what is fair and unfair competition  more...
Trade Secrets & Their Protection on-line e-learning cbt (computer based) ...ompanies look for ways to get ahead and stay ahead of the competition. Prudent companies are recognizing the need not only to protect their own confidential business information as trade secrets, but also to guard against the misappropriation of others` trade secrets. Trade Secrets Protecting trade secrets is more important than ever today, as companies look for ways to get ahead and stay  more...
Build Your Own BIZ - Branding and Beyond ...se branding to set your product or service apart from the competition and build value. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...
From 123-CBT Computer Based Training
Managing in a Global Business Environment on-line e-learning cbt (computer based) ...competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic drivers for change is  more...
Managing for High Performance on-line e-learning cbt (computer based) Managers today must deal with a myriad of business challenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing  more...
Surpassing the Competition on-line e-learning cbt (computer based) ...mpeting against? What are your competitors' capabilities? Competition plays a major role in corporate success. Failure to take into account your competition's strengths, weaknesses, capabilities, and strategies can leave your company vulnerable to unexpected competitive moves. This course presents you with the tools and methods for identifying competitors; collecting competitor information;  more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) ...e future, while coping with regulatory compliance, global competition, and financial and operational risk. This course provides an overview of the banking industry. First, this course provides an introduction to the banking industry's value chain, business model, and trends. Second, this course examines the business and regulatory issues and challenges facing the banking industry. Finally,  more...
Managing Technical Professionals Simulation on-line e-learning cbt (computer based) ...ers, Beech & Stern is at a crossroads in its development. Competition is fierce, and the company is experiencing difficulty in its recruitment efforts and in the day-to-day management of its highly specialized staff. To help remedy the situation, they have contracted with a firm that specializes in the management of high-tech personnel. You will assume the role of consultant for the duration of  more...
Measuring Customer Satisfaction Simulation on-line e-learning cbt (computer based) ... and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time for Stratoscape, and they've begun an intensive marketing outreach, reevaluating their customer base from every angle. Stratoscape sells primarily to end-users, but they do  more...
Standard Business Etiquette on-line e-learning cbt (computer based) ...g replaced by a flat organizational structure and intense competition. Such an environment makes the need for appropriate behavior especially crucial, particularly if you're looking to advance your career. How do you maintain your private "space" when you sit in one of a dozen cubicles? How should you address your peers and superiors, and what's the proper attire for today's corporate culture?  more...
Brand Management Developing a Brand Strategy on-line e-learning cbt (computer based)cd rom ... Match ways to identify brand competition with descriptions of each. Given a situation, identify the action that is being taken to protect a brand. Create a brand vision. Create a sub-brand. Given a scenario, analyze why your new product failed. Audience  more...
Strategic Management Analyzing Strategic Options on-line e-learning cbt (computer based)cd rom ...and analyze external factors, such as industry trends and competition. Learn To Identify reasons to conduct a strategic analysis. Recognize the definition of a strategic audit. Review the appropriate information when conducting a strategic audit. Identify the elements that form the  more...
Strategic Sales Developing Executive Proposals on-line e-learning cbt (computer based)cd rom ...ify ways to differentiate your proposal from those of the competition and understand the keys to successfully presenting a proposal. Learn To: Identify ways to differentiate your proposal from those of the competition. Identify ways to prepare an effective written proposal. Identify keys to present a winning proposal. Audience: This course is for senior sales professional  more...
Economics Products and Markets on-line e-learning cbt (computer based)cd rom ...e them through some business concepts. Unit 2: Market Competition (1 - 2 hours) Identify the characteristics of perfect competition. Identify the relationship between the demand curve and the marginal revenue curve in a perfectly competitive market. Recognize how price is determined in a perfectly competitive industry.  more...
Team Management High Performance Teams on-line e-learning cbt (computer based)cd rom ...ll successfully release your company's product before the competition and save your company. Learn To Set challenging, but achievable, team goals. Resolve conflict among team members. Build trust in your team members. Build trust in your team members.  more...
Business Code of Conduct Ethical Responsibility on-line e-learning cbt (computer based)cd rom ...e by focusing on relationships with customers, prospects, competition, suppliers, creditors, and employees. identify effects of ethical behavior on the internal constituencies of a company. identify effects of ethical behavior on the external constituencies of a company. identify features of a corporate code of conduct. identify issues that a corporate code of conduct addresses. identify  more...
Six Sigma and the Voice of the Customer on-line e-learning cbt (computer based) ...umers. Fortunately, the tide has turned. Increased market competition, modern consumer protection laws, and expanded customer awareness have helped negate the influence of this business maxim. Today, organizations are admonished to heed the voice of customers and give them what they really want. "Voice of the customer," or VOC, is a Six Sigma?? term that refers to customers' actual, as opposed  more...
Six Sigma Listening to the Voice of the Customer on-line e-learning cbt (computer based) ...hearts of many wary consumers. Now there's a new reality: Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and want. In "Six Sigma: Listening to the Voice of the Customer," Six Sigma Green Belts and  more...
From Certified Foreclosure Agent Program
Foreclosures for REALTORS 105 on-line e-learning cbt (computer based) Insanity has been characterized as doing the same thing over and over again, but expecting different results. Is your current approach to real estate sales driving you crazy? It's more than likely possible in today's market if you have not yet made the effort to target foreclosure buyers. hat's because the interest in distressed real estate is at an all-time high. Agents and brokers who have  more...
From Serebra Learning Corporation
Overview of Business Process Management on-line e-learning cbt (computer based) ...competition is tough. Organizations are under a great deal of pressure to become more productive and more efficient while developing new, innovative products and services more rapidly than ever before. Management is demanding improved quality, reduced costs, and increased productivity with fewer resources. How can organizations respond to these pressures while remaining competitive in the  more...
From Executive-level Sale to Strategic Partnership on-line e-learning cbt (computer based) ...gned. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue. Salespeople who sell at an executive level and obtain and maintain key accounts; salespeople who want to move into executive sales  more...
The Automotive Industry Overview Version 2 on-line e-learning cbt (computer based) Trends in the automotive industry are considered a barometer of a mature economy. The industry has been going through some dramatic changes in the last few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational  more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) ...e future, while coping with regulatory compliance, global competition, and financial and operational risk.This course provides an overview of the banking industry. First, this course provides an introduction to the banking industry's value chain, business model, and trends. Second, this course examines the business and regulatory issues and challenges facing the banking industry. Finally, this  more...
The Manufacturing Industry Overview Version 2 on-line e-learning cbt (computer based) Business has only two functions - marketing and innovation. Companies in the manufacturing industry seem to be taking this lesson from the legendary management guru, Peter F. Drucker, very seriously now. The manufacturing industry - the powerhouse driving many economies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete  more...
The Telecommunications Industry Overview Version 2 on-line e-learning cbt (computer based) Connecting the globe, the telecommunications industry is an essential element of the modern business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly  more...
Using Surveys to Measure Customer Satisfaction on-line e-learning cbt (computer based) ...tomer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will give you the tools to do this. Once you have established the attributes of your service that customers value the most, by gathering their qualitative feedback, you need to gauge how they rate your company's ability to deliver them. This course  more...
Measuring Customer Satisfaction Simulation on-line e-learning cbt (computer based) ... and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time for Stratoscape, and they've begun an intensive marketing outreach, reevaluating their customer base from every angle. Stratoscape sells primarily to end-users, but they do  more...
Leadership Without Authority on-line e-learning cbt (computer based) Lily Tomlin said, "I always wondered why somebody doesn't do something about that. Then I realized I was somebody." Tomlin could have been speaking on behalf of many employees in the corporate world who, despite having little authority, take it upon themselves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate  more...
Writing a Business Case on-line e-learning cbt (computer based) ...or your project. Otherwise, you may be eaten alive by the competition In this course, you will learn how to plan, write, and present a business case to persuade key decision makers in your organization that your proposal is a winning initiative. This course will show you the principles for preparing an effective business case, and it will guide you through the writing process, from defining  more...
Managing in a Global Business Environment on-line e-learning cbt (computer based) ...competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic drivers for change is  more...
Managing For High Performance on-line e-learning cbt (computer based) ..., most importantly, how to avoid losing the talent to the competition. In addition, managers need to be able to evaluate an individual's performance and provide clearly defined outcome-based performance standards that create a benchmark for success. This requires managers to learn how to develop, coach, motivate, and inspire their high performers. The target for this path is senior level  more...
Investment Project Analysis and Selection on-line e-learning cbt (computer based) Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis tools. This course is designed specifically for business managers, financial  more...
Sustaining Competitive Advantage on-line e-learning cbt (computer based) ...'s competitive business environment, being as good as the competition is not enough. An organization must devise strategies and develop the skills, knowledge, and competencies to set it apart from the competition. In this course business strategies are examined that can help a company gain and sustain competitive advantage. Companies build their strength around three key strategic areas:  more...
Pricing for Profitability on-line e-learning cbt (computer based) Nothing can be more harmful to the success of your new product or service than incorrect pricing and other financial projections In this course, you will not only learn how to gather pertinent revenue and expense information to help you price your product, but also how to determine your objectives and policies to correctly position your product in its market niche. You'll examine three methods and  more...
Six Sigma and the Voice of the Customer on-line e-learning cbt (computer based) ...umers. Fortunately, the tide has turned. Increased market competition, modern consumer protection laws, and expanded customer awareness have helped negate the influence of this business maxim. Today, organizations are admonished to heed the voice of customers and give them what they really want. "Voice of the customer," or VOC, is a Six Sigma term that refers to customers' actual, as opposed to  more...
Six Sigma Listening to the Voice of the Customer on-line e-learning cbt (computer based) ...hearts of many wary consumers. Now there's a new reality: Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and want. In "Six Sigma: Listening to the Voice of the Customer," Six Sigma Green Belts and  more...
Competitive Factors in Strategic Marketing on-line e-learning cbt (computer based) You've got a great idea for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor  more...
Antitrust--Overview on-line e-learning cbt (computer based) ...es that unreasonably deprive consumers of the benefits of competition, resulting in higher prices for inferior products and services. The Antitrust Division of the U.S. Department of Justice (DOJ) and the Bureau of Competition of the Federal Trade Commission (FTC) share responsibility for enforcing antitrust laws. This one-hour course enables participants to recognize the basic provisions of  more...
Antitrust--Talking with the Competition on-line e-learning cbt (computer based) Collaboration is an agreement to engage in some form of economic activity with another party. In modern markets, competitors may decide to collaborate for a number of reasons. These include funding innovation projects, sharing marketing or distribution costs, or implementing best practices in production or services. Collaborating with a competitor can help your company to cut costs and deliver a  more...
Customer Service : Why Care for Customers? on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...or that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you understand why customer care is important to you. It will help you understand how and why you can make a  more...
Customer Service : Who are your Customers? on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...or that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you understand who your customers are and what they need from you. You can explore why it's important to provide  more...
Customer Service : Preparing for Customer Contact on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...or that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you prepare for contact with customers so you're ready to beat those expectations. You can explore your role and  more...
Customer Service : First Impressions on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...or that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. First impressions last...and last and last. And it's an uphill struggle to beat customer's expectations when they've had a poor first  more...
Customer Service : CARE Brain-teasers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...or that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course provides an opportunity for students to test their customer care skills through a variety of scenarios and exercises. It  more...
Customer Service : CARE for your Customers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...or that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course introduces the mnemonic CARE - make Contact, Analyse, Respond and Exceed. It will help you enhance your communication  more...
Colt and Winchester Case Study 4: Accounting for Competitors on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In business making the right financial decisions can mean the difference between win or lose, success or failure. Successful organisations rarely win by accident. They manage their financial strategy and decisions -- balancing risks and rewards -- satisfying the financial needs of the business as well as the expectations of investors. This course explores the relevance of competitor activity to an  more...
Windmaster Case Study 3: Company Analysis on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to company analysis and explains its  more...
Coping with Stress Series: Short-Term Coping Strategies on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd People are working under more and more pressure... whether the cause is difficult colleagues, priorities and deadlines, or just life in general. We all need a certain degree of pressure, and pressure can have positive effects - deadlines, confrontations, competition - all add depth and colour to our lives. But they can also lead to stress. Even if you think you can cope, sudden and unexpected  more...
Coping with Stress Series: Your Attitude to Stress on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd People are working under more and more pressure... whether the cause is difficult colleagues, priorities and deadlines, or just life in general. We all need a certain degree of pressure, and pressure can have positive effects - deadlines, confrontations, competition - all add depth and colour to our lives. But they can also lead to stress. But you can control your reaction. How you perceive  more...
Project Management Fundamentals on-line e-learning cbt (computer based) ...competition in the business world has grown to an extent where you need to deliver the best products and services in order to sustain your business. To meet the demands of modern businesses, you need to prioritize the projects in hand, ensure smooth project execution, and develop quality products in the stipulated time and within the allocated budget. To achieve these goals, you must use the  more...
Strategic Sales - Developing Executive Proposals on-line e-learning cbt (computer based) In Strategic Selling: Developing Executive Proposals you will learn the keys to preparing an effective written proposal the questions to answer before writing a sales proposal and the components necessary to include in a written proposal. You will also learn the steps to follow to create a winning proposal. Finally you will identify ways to differentiate your proposal from those of the  more...
Business Code of Conduct: Ethical Responsibility on-line e-learning cbt (computer based) This course examines ethical responsibility in the workplace by focusing on relationships with customers prospects competition suppliers creditors and employees. identify effects of ethical behavior on the internal constituencies of a company. identify effects of ethical behavior on the external constituencies of a company. identify features of a corporate code of conduct. identify issues that a  more...
Strategic Management: Analyzing Strategic Options on-line e-learning cbt (computer based) Strategic Management: Analyzing Strategic Options offers the student an overview of the information required to develop an effective strategic option consider appropriate issues when performing a strategic audit and use the SWOT review to analyze a company's situation. The program describes how to evaluate internal resources capabilities and core competencies and analyze external factors such as  more...
Team Management: High Performance Teams on-line e-learning cbt (computer based) In Team Management: High Performance Teams you will learn the concepts behind effective team leadership. Your goal is to adjust your leadership abilities to meet the needs of a diverse collection of individuals as you lead them through a team project. If you are a strong team leader you will successfully release your company's product before the competition and save your company.  more...
From JED New Media inc.
Five Star Customer Service on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab Synopsis Have you ever thought about the consequences of not focusing on the customer who buys products and services from you and your company? Over time, customers who are dissatisfied seek alternatives and buy from the competition. Learn the ins and outs of providing five star customer service in order to retain your customers by surpassing their expectations. (Audio player is required.)  more...
Marketing Tired Products on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Are you experiencing difficulties with the sales and marketing of some of your products? Examine the key components of a thorough product analysis and the symptoms of tired products. Explore creative ways to improve tired products, such as product innovation, product differentiation, and product extension. This is a 40-minute online tutorial useful to individuals as well as within a group  more...
Managing Your Time in Style on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Managers, small business owners, team leaders, and team members alike can all benefit from becoming more efficient. Learn how to identify your time-robbing habits in order to trim wasted minutes from your day. Make time spent at work more productive, reduce time constraints, and secure leisure time. This is a 40-minute online tutorial useful to individuals as well as within a group learning  more...
Simple Steps to Super Slogans on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab To develop and preserve a positive corporate image, organizations inevitably rely on slogans. The information presented here offers valuable tools on how to identify a successful slogan, determine the right type of slogan to use for your product, and how to go about writing and testing effective slogans. This is a 40-minute online tutorial useful to individuals as well as within a group  more...
Exploring Recruitment Options on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Find out about the principal recruitment options and innovations available to you. Perhaps you have never recruited before, or feel that your techniques need updating? Do you wonder where other companies look? This JEDlet provides you an abundance of recruiting ideas and tips for finding the right person for your job opening.  more...
Eliminating Feedback Filters on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Communication filters serve to protect our self-image, reinforce the perceptions we hold, and shield us from negative or threatening feedback. Gain greater perspective on interpersonal work dynamics by successfully identifying and overcoming the most common information feedback filters. This is a 40-minute online tutorial that can be used by individuals as well as in a group learning setting.  more...
Cold Calling with Confidence on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Brush up on successful methods for cold calling to market products or services. Learn effective techniques for landing that first appointment, turning rejection into a potential sale, and building strategies for maintaining contact over time. Whether you are a beginner in sales, or in need of a refresher, developing a wide array of skills and strategies helps build confidence throughout the sales  more...
Buying Advertising on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Get maximum value from your advertising budget by implementing the tips offered here. Learn some pointers on how to buy advertising in print, radio, television, billboards, transit, and on the Internet. Get all the necessary tools to manage your advertising budget cost-effectively. This is a 40-minute online tutrial. Can be used individually or as part of a group session.  more...
Breaking Barriers by Brainstorming on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Incorporate brainstorming as an effective problem-solving tool to conquer business challenges. Whether you are a small business owner, department head, or team leader, you can benefit from this invaluable asset in today? s competitive business environment. Learn how to creatively generate ideas and conduct productive brainstorming sessions. 40-minute online tutorial  more...
Attracting Attention to Your Web Site on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Placing your business on the Web is a costly enterprise. You need to capitalize on your investment by attracting significant traffic to your site. You can achieve this by implementing a number of marketing strategies that are tailored to this medium. Outlined here are five different methods you can implement immediately. 40-minute online tutorial  more...
Probing for Business Intelligence on-line e-learning cbt (computer based) Discover how to apply basic investigative reporting techniques to your business needs and purposes. Learn to break down investigative skills and tools into a simple process. Gain tips and hints on how to creatively implement the every day research tools already at your disposal.  more...
From Baytek LLC
MAS90/MAS200/MAS500 on-line e-learning cbt (computer based)Onsite at your location Learn how to manage inventory for greater profit; gain greater control over operations using the work Order module; get the best and leanest cost out of every job; and stay on top of your business and ahead of your competition. Let our certified trainers customize your training solution for MAS90/200/500.  more...
From BossInGame Business Game
Online business game on-line e-learning cbt (computer based)study at homegroup study and discussionself directed Participants in an online business game manage a virtual company in a simulated environment, competing with other players. Participants learn economical concepts and develop managerial soft-skills by using an intuitive online tool which puts the participant in the role of the CEO of a virtual company. BossInGame. com is an online business game where participants manage the following  more...
From Coaching Ourselves
The Rewards of Recognition ...hould see this as a huge opportunity. Statistically, your competition probably hasna ™t figured this out, so you still have time! Take recognition seriously and the result will be increased motivation, greater acceptance for ongoing change, and improved organizational performance. The objectives of this session are to: * Appreciate the importance of recognition on the performance  more...
Leading Change in Difficult Times ...s intense pressure to be profitable and keep ahead of the competition. In times like these, managementa ™s task is to motivate employees to maintain productivity and performance. But how can you ensure employees feel inspired and genuinely appreciated when the budget is being cut and people are uncertain about the future of their jobs? This CoachingOurselves session explores simple yet  more...
From Teracom Training Institute
Online Learning Management System-CTA Certified Telecommunications Analyst Certification Path instructor led trainingon-line e-learning cbt (computer based)study at homecoursewareself directedcd rome-bookDVDbookworkshop / seminar The CTA Certification Path is telecom training for non-engineers. It will get you up to speed on virtually all aspects of telecom, datacom and networking, from fundamentals and jargon to the latest technologies. Thousands of people from organizations ranging from Intel to AT&T, the CIA, NSA, IRS, FAA, US Army, Marines and Air Force, to Bank of America, Oneida Tableware and the SF Giants and  more...
From Image And Me
Image Consultancy Online Training - Female and Male Style ...ive consultant or stylist a and sets you apart from the competition. Upon completing the Image And Me training program, our graduates are equipped for success and are ready to start as a consultant in business for him/ her self. Image And Me produces first-rate certified consultants a the very best in the fields. Style Analysis for women Image And Me Style Analysis for women is  more...
From The international center for education technology (ICETC)
Marketing Marketing Concept Marketing Strategy Product Mix Marketing segmentation Competition and its effects on the Market Share New trends in marketing philosophy Global marketing e-marketing  more...
From PDHengineer. com-Decatur Professional Development, LLC
The Last Straw Water Use by Power Plants in the Arid West on-line e-learning cbt (computer based) ... U.S. How power plants use water in the process Water competition and water use conflicts Environmental impacts of power plant water suctions and discharges Technologies available for power plants to reduce water consumption State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur  more...
Using Membrane Bioreactors MBR for Water Reclamation on-line e-learning cbt (computer based) ...e several leading manufacturers in an effort to encourage competition within the MBR industry. In addition, the study focused on optimizing MBR operation for water reclamation. The study included a parallel comparison of four leading MBR suppliers. This study provides the student with information on MBR design and operation and information about four leading MBR equipment manufacturers. This  more...
Introduction to World Class Machine Maintenance Methods on-line e-learning cbt (computer based) ...competition for consumer goods has placed enormous burdens on American manufacturing companies to improve their productivity or lose market share. Companies have responded in recent years with improvements in the way they manage suppliers, inventories, planning, manufacturing, and even the methods used for design and development of products. Although these changes have proved to be positive  more...
Protecting Technology on-line e-learning cbt (computer based) ...turing plant by 25 . Now you're able to undersell the competition and still make a handsome profit. What should you do next? Should you keep the invention a secret within your company? But, how do you ensure that one of your workers doesn't sell your widget idea to a competitor. Maybe you should patent your widget? But, then your competition will find out about your secret weapon. They  more...
Applications of Wind Energy for Municipal Water Systems on-line e-learning cbt (computer based) ...th in the United States is therefore expected to heighten competition for water resources. Many parts of the United States with increasing water stresses also have significant wind energy resources. Wind power is the fastest-growing electric generation source in the United States and is decreasing in cost to be competitive with thermoelectric generation. Wind energy can offer communities in  more...
Financial Principles of Project Management on-line e-learning cbt (computer based) ...s becoming more and more difficult in the face of stiffer competition, more demanding clients, and more onerous liability clauses. This course is designed to take some of the mystery out of computing cost, and estimating revenue and profit. The course also describes the various types of common contracts and associated key financial and managerial issues. The material is divided into three  more...
From Backup Training Corporation
Use of Force on-line e-learning cbt (computer based)cd rom From zero to deadly force in a heartbeat. Ed Nowicki explains the "Use-of-Force" matrix in a hands-on manner that is as close as you can get to reality in a CD-ROM format. Use of Force ( 8-hour course ) Instructed by Ed Nowicki From zero to deadly force in a heartbeat. Ed Nowicki explains the "Use-of-Force" matrix in a hands-on manner that is as close as you can get to reality in a CD-ROM  more...
From Summ it up
Make your customers happy and increase sales on-line e-learning cbt (computer based) Workshop shows how to use customer service as an Unique Selling Point for small businesses to help them be different from their competition and to help them have a conmpetative advantage over bigger competition.  more...
From Affordable Training
MCSE 2003 on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewarecomputer labCBT, e-learning, online learning, internet-based learning, computer-based training ... and other Microsoft Server products. Get ahead of the IT competition and gain the latest technology skills by getting certified as an MCSE for Windows 2003! Along with these skills come increased job opportunities and financial rewards. Microsoft s Windows Server 2003 MCSE certification (Microsoft Certified Systems Engineer) is for professionals who analyze the business requirements and  more...
From Backup Training Corporation
Cultural Diversity for Supervisors on-line e-learning cbt (computer based)cd rom The course will help better handle the business climate of today that offers new sets of challenges for employers. Corporate downsizing, growth of manufacturing overseas, international competition, and an ever-evolving U.S. economy create new and old pre  more...
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