Instructor Led Competitive Training - Training Resources

Business Selling and Pitching Course ...lient's needs. You didn't sell yourself. Your biggest competitive advantage is the quality of the people that represent your product or service. Ultimately a prospects decision is based on their perception of the total package that you have to offer. Your chances of getting the work are greatest when your pitch demonstrates the unique attributes of your product or service combined with  more...

Business Selling and Pitching Skills Training ...lient's needs. You didn't sell yourself. Your biggest competitive advantage is the quality of the people that represent your product or service. Ultimately a prospects decision is based on their perception of the total package that you have to offer. Your chances of getting the work are greatest when your pitch demonstrates the unique attributes of your product or service combined with  more...

Quality Function Deployment (QFD) ...competitive market, quality and the customer are tightly intertwined. Customers are demanding consistently higher performance quality products at lower costs. Delivering quality to customers while designing and producing new products ahead of the competition is a steep challenge facing many companies today. This is a general course that will introduce the participant to features of Quality  more...

AT&T Diploma for Agents ...singly becoming a key issue for most companies in today s competitive market place where customers demand immediate access to information and efficiency of response. Call centers are one of the most powerful tools for improving the quality of customer contact. The advent of Computer Telephony due to the convergence of Computing and Telecommunications has created new avenues for companies to  more...

Presentation ...t your career, especially when you are working in the big competitive world. This program is designed to improve your presentation skills to get things done! Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Learn presentation techniques and preparation. Identify the structure of the presentation. Use visual aids in  more...

Change Management ... break the organizationa s ability to survive and remain competitive. This program provides the knowledge and skill practice to empower and equip managers to help their employees meet the challenges and opportunities of their ever changing environment. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Plan for the implementation  more...

Customer Relationship Management ...avigation is becoming increasingly important in todaya s competitive business world. Customer expectations are always increasing, and business services must increase along with these expectations. CRM is the method through which businesses can connect with their customers and therefore serve them better. Businesses with successful CRM strategy and applications will notice a large increase in  more...

Compliance Training and Presentations for the Board of Directors ...ices. But, they can do more: They can use compliance as a competitive advantage Our Proposal Compliance LCC is a leading provider of compliance training and presentations, executive coaching and consulting at more than 30 countries Areas of Expertise: * The Basel ii Capital Accord * The Markets in Financial Services Directive (MiFID) * The US Sarbanes-Oxley Act  more...

Introduction to Critical Care Nursing ..., nurses must have sophisticated nursing skills to remain competitive in the workplace. Through lecture, discussion, audio-visuals, and equipment demonstration, this 64-hour program will address the theoretical concepts needed to begin a preceptorship in the critical care unit. The course curriculum was developed by the American Association of Critical Care Nurses and follows a modular systems  more...

Solvency ii Training and Presentations ...discuss how to use these obligations as opportunities and competitive advantage. Duration: 3 Days, 09:00 to 17:00 Course Synopsis: Introduction - From Solvency i to Solvency ii * The current Solvency I framework and the calculation of capital requirements * Too simple, no risk sensitive * Differences across Europe * Lessons learned from 2002 2003  more...

Training for the Risk Committee of the Board ...ons * Using Compliance and Risk Management as a competitive advantage There are modules based on laws, directives, regulations and best practices Example: Basel ii * Basel ii and Risk Management * Basic, standardized or advanced approack? And when? * The cost for compliance. * Operational Risk Management Contact Us to learn more B. The  more...

Markets in Financial Instruments Directive (MiFID): Due Diligence for Directors and Executive Management ... not only to understand MiFID, but also to use MiFID as a competitive advantage Target Audience: This course is intended for potential, new and sitting directors and executive management. It is highly recommended for management consultants. Duration: 4 Hours. It can be tailored to your needs. Course Description A. Overview From the Investment Services Directive (ISD) to the Markets in  more...

Introduction to Team Leadership and Management ... teamwork these days. Organisations that wish to retain a competitive advantage need teams that don t just work well, but they need teams that exceed expectations and deliver results faster. This course will provide delegates with a better understanding of team dynamics, and the essentials of leading and managing a team. It will focus on the needs of the individuals within the team, and on the  more...

Developing Mortgage Loan Products "Developing Mortgage Loan Products" a 3 Day Workshop is an intensive interactive training designed to provide insight, knowledge, skills and techniques in developing new mortgage loan products or enhancing features to existing mortgage products to provide Banking Institutions a competitive edge in generating larger units in loan production and increasing company profitability.  more...

Credit Risk for Private Banking ... High Net Worth Individuals is a 3 Day Workshop to gain a competitive edge by better managing and assessing credit risk. This workshop will ensure client managers have a comprehensive understanding of credit risk in private banking. Training Materials include workbook and tools to assess and manage credit risk for the benefit of your bank and your client. The workshop includes exercises  more...

Fundamentals of Derivatives Valuation and Pricing ... understanding of the rules and how best to implement for competitive advantage. WHAT DO I GET FROM THIS COURSE? * Gain an understanding of the mechanics and uses of financial derivatives, including forwards, futures, options, and swaps * Understand the basic concepts of derivative valuation and their applications * Learn how to value financial derivatives using widely  more...

Evasive Driving ...ion of a company with no accidents means a lot in today's competitive market. The training of evasive driving provides trainees with its basics and helps to decrease the number of accidents. Also it protects the company's belongings from dangers that could threaten the safety of assets and lives of VIPs lifted by these cars. So, drivers should understand the importance of their role in  more...

General Defensive Driving ...on to increasing the insurance premium. In todaya ™s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The defensive driving seminars conducted by Settec should give the participants the basics of defensive driving and will help in  more...

Basel II From Fundamentals to Latest Thinking ... the minimum possible cost and how to use compliance as a competitive advantage * Discuss the challenges in implementing Basel II, and in integrating with senior management and board decision making and oversight. * A detailed look at modern operational risk management, including quantification, loss modelling, key risk indicators and risk assessment. * Latest thinking on  more...

Basel II and Operational Risk ... the minimum possible cost and how to use compliance as a competitive advantage a Discuss the new challenges for the board of directors and executive management a A detailed look at modern operational risk management, including quantification, loss modelling, key risk indicators and practical methods for operational risk managers a Latest thinking on approaches to stress testing and  more...

Refreshment Defensive Driving ...ddition to increasing the insurance premium. In todaya s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The defensive driving seminars conducted by Settec should give the participants the basics of defensive driving and will help in  more...

Intensive Defensive Driving ...ddition to increasing the insurance premium. In todaya s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The defensive driving seminars conducted by Settec should give the participants the basics of defensive driving and will help in  more...

Compressed Defensive Driving ...ddition to increasing the insurance premium. In todaya s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The defensive driving seminars conducted by Settec should give the participants the basics of defensive driving and will help in  more...

Marketing Planning and Implementing Marketing Strategy ...ting strategy: * How your enterprise will address the competitive marketplace * How you will implement and support your day to day operations. * Having a marketing strategy can be the life or death of a business. In order to get the best out of opportunities presented by strategic * Windows it requires a systematic approach to planning and implementing marketing  more...

Logistics Management More and more organizations worldwide want to develop products for global markets. At the same Time, they need to source material globally to be competitive. One of today's trends to solve this problem is outsourcing logistics or using third-party logistics (3PL) to manage complex distribution requirements. Organizations have developed strategic alliances with 3PL companies all over the  more...

Defensive Driving First Aid on the Road ...ddition to increasing the insurance premium. In todaya s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The defensive driving seminars conducted by Settec should give the participants the basics of defensive driving and will help in  more...

Certified Risk and Compliance Professional In partnership with the International Association of Risk and Compliance Professionals (IARCP), we have the opportunity to offer this exciting new course. The CRCP course and exam is designed to provide you and your team with the knowledge and skills needed to understand and support regulatory compliance and enterprise wide risk management, and to promote best practices and international  more...

Intelligent Dressing Intelligent Dressing workshops are designed around the highly successful work of Peter Landau - the creator of Intelligent Dressing. In these workshops Peter (or a lead trainer) will demonstrate the power of Intelligent Dressing to gain a competitive advantage over others. Help you convert more sales meetings, build rapport faster than ever before.  more...

Strategic Logistics Planning and Management ...tween an organization a a s logistics strategy and its competitive advantage. Understand the challenges of managing logistics and supply chains. Develop a customer-focused orientation in managing logistics. Identify the performance drivers of supply chains and their impact on responsiveness and efficiency. Identify the major network designs and match the best design with an  more...

Certified Customer Service Executive - Customer Service Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Understand the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and  more...

Certified Marketing Professional - Sales and Marketing Understand the marketing framework of a business organization. Focus on best practices, tools and models to implement an effective marketing and sales management system. Emphasize planning and executing advanced marketing strategies. Develop strategies, initiatives and programs to build and sustain a competitive market advantage.  more...

Customer Service Excellence By the end of the program, participants will be able to: Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Agree on a strategy to recover from major setbacks and regain the loyalty of customers.  more...

Marketing for Better Results - Dubai By the end of the program, participants will be able to: Define the nature and concept of marketing in a competitive environment. Understand the process of planning for marketing activities. Apply the techniques used in assessing market opportunities Gather information necessary for implementing successful marketing strategies. Understand the implications of the 4Ps in marketing.  more...

Leadership Middle Management By the end of the program, participants will be able to: Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in todaya s increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change leading  more...

Customer Service Excellence: How to win & keep customers Objectives: By the end of the program, participants will be able to: Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting them. Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.  more...

Basics of Human Resources Management Objectives: By the end of the program, participants will be able to: Explain the main functions in Human Resources and the role of each. Learn the basics of the recruitment and selection function and explain the main steps in attracting and hiring qualified candidates. Learn the cycle of the training and development function and how T&D works from identification of training needs to evaluation  more...

CFD Internship Program Because of the exponential growth in computational power and development in numerical algorithms, CFD is becoming more and more extensively used virtual simulation technique. Almost all design companies are using these tools directly or indirectly in their design activities. If an engineering student is aware of this technique, he/ she will have endless opportunities in the core engineering  more...

Business Skills Business Communications Course Description It takes less time to communicate effectively, yet so many people overlook this fact by not learning how to do it. Solid communication skills can give any organization a huge competitive edge. This Business Communication Course is designed to give you the skills you need to communicate your desires and needs both effectively and efficiently. The course is great fun and engages  more...

ON SITE TRAINING PROGRAM ON AUTOMATION ...e cost of production and sail smoothly through the highly competitive Business World. Hence, Automation has become a must for all the Industrial Sectors i. e. SME & Large in all the Industry Verticals. As a result, Programmable Logic Controllers (PLC), Supervisory Control & Data Acquisition System (SCADA), Human Machine Interface (HMI), Networking, Variable Speed AC Drive (VVVF Controller) etc.  more...

Business Development Making the link between training and business performance, whether you are new to sales or have years of experience, develop best practice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly competitive  more...

Excellent Customer Service The global marketplace and other changes in society have created a heightened need for businesses to compete on many levels. There is a growing awareness that companies need to improve customer service to distinguish themselves in a competitive marketplace. Business need to find a way to stand out from the crowd and a good way to do this is when their staff has excellent customer service. This  more...