Online Competitive eLearning - Training Resources
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From Online Training Directory
Certified eMarketing Associate Certification (CeMA)


... achievement in this field-is particularly important in a competitive job market. While relatively few advertising, marketing, and public relations managers currently are certified, the number of managers who seek certification is expected to grow. Source: United States Department of Labor Upon enrollment an certification examiner will contact you to help you prepare for the examination. A book
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Turn Your Life Experience Into College Credit
...ife Experience and Adult Education Expert how to gain the competitive advantage and advance your career goals and objectives! Does This Sound Like You? You will benefit from this course if you: Have or have not finished formal schooling Have been out of the paid workforce and are seeking new opportunities Have confidence in your abilities & skills Are interested in returning to school Are
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The Internet - Applying the Basics to your Business


...research. Gathering data on other companies? backgrounds, competitive intelligence, market studies, sales prospecting, stocks and investment research, suppliers, and making new contacts. The participants do a practical exercise so that they understand what they have been taught and will be able to apply it to their own research needs. There will also be an opportunity for each participant to
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Search Engine Training Workshop (With Trial Software)


... your web site comes with achieving a top ranking.
To be competitive on the Internet your site must rank in the top 30 of the top ranking search engines and directories. Search engines are the fastest way for prospective customers to find your site. So do not underestimate what good positioning in the search engines can do for you.
It has been estimated that up to 80 percent of all web site
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Listening Skills for the Workplace
...istening skills. To ignore this important tool in today`s competitive business environment can lead to costly errors, wasted time, an absence of teamwork, unsatisfactory service and misunderstandings at all levels. As the old saying goes, "It pays to listen." Yet, despite its importance, listening is often at the bottom of the hierarchy of communication skills taught at the work place. Most
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Introduction to Customer Relationship Management-Part 1
...competitive business environment, knowing your customers well and effectively interacting with them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer Relationship Management or CRM. This is an Instructor-Led course.
Introduction to Customer Relationship Management (CRM)-Part 1 In today?s highly
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Instructor Led-Search Engine Training Workshop


...o your web site comes with achieving a top ranking
To be competitive on the Internet, your site must rank in the top 30 for search engines and directories. Top ranking is the only way prospects can find your site, so do not underestimate what good positioning in the search engines can do for you.
It has been estimated that up to 80 percent of all web site traffic comes from the major search
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How To Master Performance Management



...challenge facing supervisors and other leaders in today's competitive and fast-paced organizations. Learn how to maximize the contributions of each employee by setting effective goals, monitoring accomplishments, recognizing achievements, and disciplining or redirecting those who are not meeting performance requirements. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use
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Design a Winning Business Based on Your Idea--Instructor-Led
...egy, research and define your target market, analyze your competitive opportunity, plan your marketing strategy, and, ultimately, develop an operating model of the business. Finally, you?ll need to assess whether or not the business is likely to meet your profitability goals?and suggest ways to optimize its chances of success. Your work for each assignment will be reviewed by a Trump University
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Design a Winning Business Based on Your Idea--Self-Directed
...egy, research and define your target market, analyze your competitive opportunity, plan your marketing strategy, and, ultimately, develop an operating model of the business. Finally, you?ll need to assess whether or not the business is likely to meet your profitability goals?and suggest ways to optimize its chances of success. Enroll in this online course if you: Have an idea you want to bring
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Build Your Own BIZ(tm) - Teamwork
...uild teams that perform well and help your company gain a competitive advantage. The class includes video, text, and downloadable resources. Description of Course Teamwork explores the following areas: The costs of teamwork The benefits of teamwork When not to use the team approach What makes teams work Putting your team together Laying the foundation for teamwork Giving the team what it needs
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Build Your Own BIZ(tm) Comprehensive Certificate
...rehensive modules designed to help you work smarter, stay competitive, and make more money. You can complete your course of study sooner than the time period stated. You will have 1 year access to this course from the day of enrollment. Group discounts available.
Build Your Own BIZ? Build Your Own BIZ? is a web-based resource designed to help you work smarter, stay competitive, and make more
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Advanced Customer Relationship Management -Part 2
...mer Relationship Management (CRM)-Part 2 In todays highly competitive business environment, knowing your customers well and effectively interacting with them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer Relationship Management or CRM. CRM has assumed a crucial role in the enterprise. According to
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How To Master Staying Positive



...competitive work environment is loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time managementa and, to keep you focused on
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Basics of Effective Selling



Course description -- Selling is a complex and sophisticated process, but successful sales begin and end with the basic essentials. This course includes an overview of the selling process, and provides worksheets and checklists to take you from contact list through sales call and on to follow-up and referrals. There are tools for identifying the features and benefits of your product and service,
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From 123-CBT Computer Based Training
Strategic Planning
...competitive, with buyers setting stringent criteria by which to judge prospective key suppliers. Success at this level requires knowledge of these criteria and an awareness of what will be required to ensure that your proposition is viewed most favorably. Using "stripped down" project management techniques, this course outlines the analysis and planning processes required to direct
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Strategic Planning
Managing and Maintaining Brand Equity
...ategies to help your brand survive--and even thrive--in a competitive market. So, what opportunities, influences and threats does your brand face? Lesson one explores making the most of your brand's potential by identifying the conditions needed for creating an effective and long-lasting brand extensions. You will also learn of other strategies to revitalize your brand by expanding brand
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Competitive Factors in Strategic Marketing
You've got a great idea for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor
more...
Writing a Marketing Plan Phase 1
This course will define the marketing plan, types of plans and outline the purposes for using a marketing plan. You will then get started on writing the plan by establishing objectives and working on introductory elements. Then, you'll complete a situational analysis that evaluates the overall market, industry, internal and competitive factors pertinent to your product or service. Finally, you'll
more...
Writing the Marketing Plan Creative Strategy
You've completed the first part of your marketing plan. Now it's time to write about your marketing tactics. You'll discover just how to match your product with your target market, determining exactly what the competitive advantages of your particular product are. Then you'll explore the price-setting strategies that will help make your product a success.
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The Role of Critical Thinking in Organizations
In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay
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The Automotive Industry Overview Version 2
...mlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational efficiency, and innovation, automotive companies are challenged to deliver higher value more efficiently than ever before. This dynamic automotive environment is also characterized by increasingly sophisticated consumers and redefined supplier
more...
The Pharmaceutical Industry Overview Version 2
...g and regulatory issues. In order for companies to remain competitive in a highly regulated and rapidly changing pharmaceutical industry, they must constantly improve the way products are developed, produced and marketed, and the way the supply chain is managed. This course provides a high-level overview of the pharmaceutical industry environment, including its key players, business model,
more...
The Telecommunications Industry Overview Version 2
...m carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies poses significant threats to carriers relying upon aging infrastructures and outdated
more...
The Insurance Industry Overview Version 2
...se of technology to cope with the changing regulatory and competitive landscape, and capitalize on opportunities thrown open by emerging markets. This course provides insight into the insurance industry and presents a report on the state of industry affairs. It provides a broad overview of the insurance industry environment, including its key sectors and players, business model, and trends, and
more...
Attracting Motivating and Retaining Technical Professionals
...nical professionals, you're not alone. In our financially competitive and technologically advanced business world, technical professionals are in great demand. Managers need to find ways to attract top-performing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining these technical professionals as one of their
more...
Excellence in Internal Customer Service
...competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning them out into external customer
more...
Identifying Your Customers Expectations
... are usually introduced to save on costs, and keep prices competitive. Companies believe that low prices are what customers value above all else, and they think that the additional efficiency of the automated systems will be appreciated. However, when asked, customers frequently say they would be willing to pay more to be given the opportunity to deal with "real people." The only way to
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The Customer s Voice
... wrote, "Make yourself necessary to somebody." In today's competitive marketplace, it's important to make yourself and your company necessary to a lot of "somebodys". Those somebodys are your customers. This course provides the tools to learn all that you can about your customers. The focus is on recognizing and ultimately anticipating customer expectations. There are any number of ways to hear
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Creating Change Gaining Allies
"If you scratch my back, I'll scratch yours." Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people
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Lean Tools
... Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In addition, the course examines how these improvement tools are used to maintain an
more...
Programs to Benefit Employees HRCI PHR
...rning employee benefits and that the benefit programs are competitive enough to attract and retain employees. These are some of the topics you will need to understand to prepare for the Human Resource Certification Institute's Professional in Human Resources certification examination (HRCI/PHR). This course will help you prepare for the HRCI certification examinations in the areas of benefits
more...
Strategic Approaches to Workforce Planning and Employment HRCI SPHR
...competitive in the business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and objectives. This course
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Tomorrow s Managers Development Tools
"A teacher affects eternity. He can never tell where his influence stops." Henry Brooks Adams gets to the heart of what dynamic senior executives are doing to develop the managers who drive front-line performance. Teaching with influence is the key. Trained managers are more than systems and process supervisors. They lead and develop others. You and your managers will know precisely what to expect
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Managing and Rewarding Top Performers
... companies to retain their top-level employees in today's competitive market. This course examines how to attract and ultimately retain top performers through a combination of benefits packages, performance reviews, improved management policies and other non-financial reward strategies. You will also learn how to promote your company in such a way as to increase interest among prospective
more...
Competitive Strategies for a Global Marketplace
...to effectively compete in the global marketplace. To stay competitive in today's marketplace, companies need to shift their focus from selling products to meeting needs. This course starts by painting a picture of the changing economic landscape and the new consumer. It continues by presenting ways of locating new marketing opportunities, improving marketing performance, and differentiating
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Surpassing the Competition
...trategies can leave your company vulnerable to unexpected competitive moves. This course presents you with the tools and methods for identifying competitors; collecting competitor information; creating a competitor SWOT matrix by determining a competitor's objectives, strategies, strengths, and weaknesses; and developing a competitor response profile by identifying a competitor's current
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Knowledge as Strategy Performance Improvement
In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating
more...
Building an E-Commerce Business Case

This course provides the learner with information which addresses the relationship between costs and benefits.
Learn To:
Build Online Revenues.
About B2B Consumer Transactions.
About Sales and Services.
About Online Customer Relationships.
About the Virtual Value Chain.
Audience:
This course is intended for Managers and technical staff who are in a position to provide
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E-Learning Essentials Part 1 E-Learning and Successful Strategy

...in which an organization's human assets contribute to its competitive advantage. To identify key aspects of e-learning. To identify ways organizations benefit from e-learning. To identify reasons for having a clear e-learning strategy. To identify the need to link the e-learning strategy
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Competitive Intelligence Implementing a Competitive Intelligence System

...Competitive Intelligence: Implementing a Competitive Intelligence System offers the student an overview of what competitive intelligence (CI) entails, and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization, as well as the steps of the CI process. It also covers the types of CI systems and how to select one.
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Competitive Intelligence Analysis Dissemination

...Competitive Intelligence: Analysis and Dissemination offers the student an overview of the competitive intelligence (CI) process and how to analyze and distribute results in an organization. The program covers in detail how to ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI
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Competitive Intelligence Researching Online

...Competitive Intelligence: Researching Online offers the student an overview about the Internet, online technology, and collecting information online. The program covers in detail guidelines for using the Internet, differences between free and commercial online sources, and ways to track new information automatically. It also covers the steps for developing a search strategy, commands for using
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Diversity Managing Diversity in the Workplace

... for leading people toward using diversity as a source of competitive advantage. Learn To: Define diversity and its different facets. Identify business benefits of leveraging diversity. Identify aspects of culture that affect the workplace by using the lens model. Identify the three levels of culture as defined by Schein. Identify the four stages of individual and
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International Business Essentials Succeeding as a Global Manager

...Identify ways a Human Resources department can facilitate competitive advantage. Identify characteristics of a global manager. Identify methods for selecting candidates for international managers. Follow steps managers can take to solve problems cross-culturally. Implement strategies that global managers can use when managing cross-cultural conflict. Audience: Managers who want to
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Competitive Intelligence Series

The Competitive Intelligence Series includes the following courses: Competitive Intelligence: Implementing a Competitive Intelligence System Competitive Intelligence: Analysis and Dissemination Competitive Intelligence: Researching Online To review individual course descriptions, please return to the previous page and select the desired title(s).
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Balanced Scorecard Corporate Strategy

The first course in the Balanced Scorecard series focuses on developing and formalizing strategy in an organization. This course explores why corporate strategy is important, the process of formalizing your corporate strategy, and aligning the organization to the strategy. Learn To: Identify the difference between strategic planning and operational efficiency. Identify the importance of
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Career Development Excelling in Your Career

...of how to excel at work, market personal skills, and stay competitive in his or her career. The program covers in detail the guidelines to maintain productivity, steps to develop self-discipline, steps to develop an effective professional image, the advantages and disadvantages of self-study and formal education, and the guidelines to maintain work performance and morale. Learn To
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Economics Products and Markets

...es short and long-run costs as well as what makes markets competitive. Different market types and producer theory are also explained. Learn To Describe the decisions facing all firms. Recognize how firms maximize profits in the short run. Generate a long run cost curve.
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Customer Relationship Mgt eCRM

...y the definition of eCRM. Identify competitive advantages of eCRM. Identify the features of eCRM. Identify the disadvantages of eCRM. Identify ways to overcome the disadvantages of eCRM. Simulation Overview: In this simulation, you will meet with Dean Kramer,
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Value Chain Management Managing a Value Chain

...management of elements of the value chain in order to win competitive advantage. It provides the learner with specific strategies to maximize the flow of products, services and information, and raw materials to the final point of consumption. It covers methods of winning cost advantage and achieving the value proposition, ways of maximizing collaboration within the value chain, competitive
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Total Quality Management Implementation and Tools

...ew competitor. It has been decided that to maintain their competitive advantage, Icon need to adopt a TQM system. As part of the team set up to implement the system, you have been asked to attend a meeting on whether or not the company is ready for this implementation. Also present at the meeting are Barbara Connor, Quality Assurance Director, Don Hamilton, Regional Vice-President of Sales, and
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Organizational Crisis Mgmt Managing a Crisis

... production problem. The automotive products market is so competitive that customer loyalty is essential. Icon cannot afford to lose its loyal customer base. You are the HR manager and chairperson of the Core Crisis Management Team set up to handle this situation. Present at this first meeting are the CEO, Tara Mills, Operations Manager, John Cameron, and PRO, Kate Taylor. Unit 2: Crisis
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Supply Chain Management Series

The Supply Chain Management Series includes the following courses:
Supply Chain Management: Principles and Concepts
Supply Chain Management: Building a Sustained Competitive Advantage
Supply Chain Management: Using Models
To review individual course descriptions, please return to the previous page and select the desired title(s).
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Supply Chain Management Building a Sustained Competitive Advantage

This course provides the learner with an understanding of utilizing collaboration and technology to maximize the effect of supply chain processing. Product design and product life cycle management as elements of the improvement effort, and performance measures and metrics. Models for improving all major processes within a supply chain, and extensive case examples to validate the principles and
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From Compliance LLC
($297) - Basel ii certification and training program - Become a Certified Basel ii Professional CBiiPro


...ion of Basel ii in European Union.
This is a personal competitive advantage that makes you more important than other Basel ii professionals.
If you understand the Capital Requirements Directive (CRD), you can work not only for the implementation of the Basel ii framework in the 27 countries of the European Union, but also around the world for multinational banks and financial
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From Learn Skills
Retail Training - Interact with customers



... retailers are continually looking for ways to maintain a competitive edge so that their business can continue to prosper. Progressive retailers realise that quality service can provide that competitive edge. As a sales or service assistant you have a key role to play in delivering the type of service necessary to enhance the storea s image and encourage repeat business from the storea s
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Retail Training - Communicate in the workplace



...competitive business. You can possibly think of two or three other retailers in your immediate area who offer similar products and services to your store. Customers do not have to put up with poor service. They can simply choose to take their business elsewhere.
Looking after the needs of customers must always be one of your highest priorities. Being able to communicate with customers is
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Retail Training - Build relationships with customers



...competitive. You need outstanding customer service and selling skills to ensure that your store is a success. Consumers have a wide variety of choice. If they cannot find what they are looking for in your store or dona t like the service, they will go to your competitors. In this section we will look at the skills and techniques you need to build a rapport with customers, maintain a
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Change Management



Properly managing these changes is vital for achieving a successful transformation from how things are to how things should be. Change management plays an important role in any organisation since the task of managing change is not an easy one. When we say managing change we mean to say that making changes in a planned and systemic fashion. With reference to the IT projects we can say the change in
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From Serebra Learning Corporation
Overview of Business Process Management
... organizations respond to these pressures while remaining competitive in the market? The answer is a Six Sigma approach to business process management. This course examines the basics of adopting a Six Sigma approach firmly bound to customer needs and bottom-line results. Six Sigma is a registered Trademark of Motorola Corporation, and all right, title and interest in Six Sigma belongs to
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Preparing for the Executive-level Sale Simulation
You are a regional account representative with DME Corporation, a national direct mail service provider. Your company has recently made a large investment toward the goal of becoming a "one-stop" shop with its new Fulfillment Division. You are charged with selling the new fulfillment service to your existing client base, as well as prospecting for new accounts. As you begin preparing to sell the
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Progressing through the Complex Sale Simulation
You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply
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The Automotive Industry Overview Version 2
...mlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational efficiency, and innovation, automotive companies are challenged to deliver higher value more efficiently than ever before. This dynamic automotive environment is also characterized by increasingly sophisticated consumers and redefined supplier
more...
The Pharmaceutical Industry Overview Version 2
...g and regulatory issues. In order for companies to remain competitive in a highly regulated and rapidly changing pharmaceutical industry, they must constantly improve the way products are developed, produced and marketed, and the way the supply chain is managed.This course provides a high-level overview of the pharmaceutical industry environment, including its key players, business model,
more...
The Banking Industry Overview Version 2
Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash
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The Telecommunications Industry Overview Version 2
...m carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies poses significant threats to carriers relying upon aging infrastructures and outdated
more...
The Insurance Industry Overview Version 2
...se of technology to cope with the changing regulatory and competitive landscape, and capitalize on opportunities thrown open by emerging markets.This course provides insight into the insurance industry and presents a report on the state of industry affairs. It provides a broad overview of the insurance industry environment, including its key sectors and players, business model, and trends, and
more...
Telecommunications Industry Overview Version 1
...m carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies pose significant threats to carriers relying upon aging infrastructures and out-dated
more...
Excellence in Internal Customer Service
...competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning them out into external customer
more...
Identifying Your Customer s Expectations
... are usually introduced to save on costs, and keep prices competitive. Companies believe that low prices are what customers value above all else, and they think that the additional efficiency of the automated systems will be appreciated. However, when asked, customers frequently say they would be willing to pay more to be given Customer service managers, supervisors, and team leaders, and
more...
Selecting Your Strategy Compete to Win
... able to identify the advantages and disadvantages of the competitive game, identify your preparatory steps for a competitive negotiation, identify the guidelines for controlling concessions and commitments and select competitive tactics to improve the negotiation. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving from
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The Role of Critical Thinking in Organizations
...h a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay attention and generate productive ideas. They are intellectually competent to chart new directions. This course introduces the basic concepts, features, and skills associated with critical thinking and explains the roles and propagation of critical
more...
Gaining Allies Creating Change
...e purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people whose help you need most may have no desire to help you, or if they do, they may lack the time. In either case, winning allies, partnering successfully, and creating change require unique strategies when you are not
more...
Attracting Motivating and Retaining Technical Professionals
...nical professionals, you're not alone. In our financially competitive and technologically advanced business world, technical professionals are in great demand. Managers need to find ways to attract top-performing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining these technical professionals as one of their
more...
Managing in a Global Business Environment
Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic
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Managing Cross-Functions
Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of
more...
Managing and Rewarding Top Performers
... companies to retain their top-level employees in today's competitive market. This course examines how to attract and ultimately retain top performers through a combination of benefits packages, performance reviews, improved management policies and other non-financial reward strategies. You will also learn how to promote your company in such a way as to increase interest among prospective
more...
Knowledge as Strategy Performance Improvement
In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating
more...
E-Learning Essentials Pt 1 E-Learning and Successful Strategy
This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective
more...
Strategic Approaches to Workforce Planning and Employment HRCI SPHR
...competitive in the business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and objectives. This course
more...
Employee Benefit Programs HRCI PHR
...rning employee benefits and that the benefit programs are competitive enough to attract and retain employees. These are some of the topics you will need to understand to prepare for the Human Resource Certification Institute's Professional in Human Resources certification examination (HRCI/PHR). This course will help you prepare for the HRCI certification examinations in the areas of benefits
more...
Introduction to Economics Products and Markets
Having covered the basics of markets and consumers, learners can now examine the relationships between producers and the markets in which they sell in this course Products and Markets . Learners discover what drives short and long-run costs as well as what makes markets competitive. Different market types and producer theory are also explained. This course is aimed at Managers, Directors, and
more...
Sustaining Competitive Advantage
...competitive business environment, being as good as the competition is not enough. An organization must devise strategies and develop the skills, knowledge, and competencies to set it apart from the competition. In this course business strategies are examined that can help a company gain and sustain competitive advantage. Companies build their strength around three key strategic areas:
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Thinking Strategically
As business success becomes more difficult to achieve, companies are discovering the importance of strategic thinking. Being lean and mean and process efficient is no good if you don't have the correct business strategy. But what is strategic thinking and what does it look like in the context of your business? This course is focused on discovering and using the key elements of successful strategic
more...
Lean Tools
... Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In addition, the course examines how these improvement tools are used to maintain an
more...
Managing and Maintaining Brand Equity
There's a common saying: "The only thing constant in life is change." This is especially true when it comes to managing brands. Look at Coca-Cola and how it spawned several brand extensions such as Diet Coke and Cherry Coke. Then there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over
more...
Competitive Factors in Strategic Marketing
You've got a great idea for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor
more...
Writing a Marketing Plan Phase 1
This course will define the marketing plan, types of plans and outline the purposes for using a marketing plan. You will then get started on writing the plan by establishing objectives and working on introductory elements. Then, you'll complete a situational analysis that evaluates the overall market, industry, internal and competitive factors pertinent to your product or service. Finally, you'll
more...
Writing the Marketing Plan Creative Strategy
You've completed the first part of your marketing plan. Now it's time to write about your marketing tactics. You'll discover just how to match your product with your target market, determining exactly what the competitive advantages of your particular product are. Then you'll explore the price-setting strategies that will help make your product a success. Marketing managers, supervisors or team
more...
Supply Chain Management
...a vital role in the success of organizations, providing a competitive advantage in today's aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your supplier can quickly deteriorate.This course explores many aspects of the organization-supplier relationship, including supplier selection and communication strategies.
more...
Introduction to Brand Management
There are three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager,
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Business Ethics - How We Do Business
This course teaches you the ethical standards that govern honest and fair business conduct, the different types of anticompetitive conduct that violate US antitrust law, the guidelines for avoiding insider trading, and the rules to which management and employees must adhere to avoid conflicts of interest with the company. All employees within an organization, whether new hires or as a refresher
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Trade Secrets
...itors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that have adopted it, and by common law principles in others. Owners may take legal action if their trade secrets are violated. The single most effective step
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Usability Engineering
This WestNet e-Learning module presents the concept of usability engineering and also explores the various forms of testing and measurement, measurement devices, and methodology.
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Antitrust--Overview
... laws legislate against business practices that undermine competitiveness or are considered to be unfair. The term "antitrust" derives from U.S. legislation that was originally formulated to combat business trusts--now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act. Essentially, these laws
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Non-Cellular Wireless Technology
To explain non-cellular wireless technology Technical professionals; IT and business managers who need to learn about emerging broadband wireless technologies; students studying or researching broadband wireless communications and technologies
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Overview of the Telecommunications Industry
This WestNet e-Learning module will trace the development of the telecommunication industry from the early Bell monopoly to today's competitive marketplace. We will explore how regulatory rulings, the Telecommunication Act of 1996, and changing market demands have affected both telecommunication carriers and consumers.
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The Eurocamp Case Study 1: Overview


... strategy Examine how financial strategy contributes to competitive advantage and overall corporate strategic planning Look at the importance of understanding and distinguishing between financial and business risk Examine the principles of the Boston Consulting Group matrix and the Product Life Cycle Matrix, and Examine the implications of these models on the management style, risk
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Colt and Winchester Case Study 4: Accounting for Competitors


...tivity to an organisation's ability to grow and develop a competitive advantage. The course covers: The deficiencies of traditional information systems in monitoring competitor activities Identifying who competition are and what strategies they're pursuing Sources of information on competitors What information on competitors should be collected. Throughout the course students can apply
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Windmaster Case Study 1: The 3 Phases of Strategic Planning


Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions.
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Windmaster Case Study 2: Industry Analysis


...me. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines the role analysis plays in strategic planning and introduces you to industry analysis. You
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Windmaster Case Study 3: Company Analysis


...me. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to company analysis and explains its aim of assessing how well a business is
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Windmaster Case Study 4: Portfolio Analysis


...me. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to portfolio analysis as means of reviewing an organisation's range of products. You
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Analysis Question Bank


Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions.
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Windmaster Case Study 5: Identifying Strategic Options


...me. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course takes you onto the second stage of strategic planning, choice, and shows you how to identify the
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Windmaster Case Study 6: Evaluating Strategic Options


...me. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines evaluation and selection, the final critical steps of strategic choice. You will
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Choice Question Bank


Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions.
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Windmaster Case Study 7: Strategy Implementation


...me. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines the issues involved in implementing a strategy and its complex and iterative nature. You
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Implementation Question Bank


Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions.
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Apply the 4 Phase Process: First Pacific Case Study


...me. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines how the theories and principles of strategic analysis stand up to real world events using
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KAZ (Keyboard AZ) Typing Tutor


...ss. Increased productivity through learning is the key to competitive advantage and what skill could be more fundamental to productivity than typing? Most employees will work with a PC keyboard to get the job done. Outlook, Word and PowerPoint are the most frequently used business applications alongside data entry into a range of bespoke databases. All of these applications are business
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Supply Chain Management - Building a Sustained Competitive Advantage
This course provides the learner with an understanding of utilizing collaboration and technology to maximize the effect of supply chain processing. Product design and product life cycle management as elements of the improvement effort and performance measures and metrics. Models for improving all major processes within a supply chain and extensive case examples to validate the principles and
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Diversity - Managing Diversity in the Workplace
Team leaders supervisors and managers examine the impact of diversity and culture on individuals and organizations. They learn how to analyze and use models and skills for leading people toward using diversity as a source of competitive advantage.
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Competitive Intelligence: Implementing a Competitive Intelligence System
Competitive Intelligence: Implementing a Competitive Intelligence System offers the student an overview of what competitive intelligence (CI) entails and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization as well as the steps of the CI process. It also covers the types of CI systems and how to select one.
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Competitive Intelligence: Analysis and Dissemination
...Competitive Intelligence: Analysis and Dissemination offers the student an overview of the competitive intelligence (CI) process and how to analyze and distribute results in an organization. The program covers in detail how to ensure collecting accurate information and the available techniques for analyzing industry market and company information. It also covers the steps for distributing CI
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Competitive Intelligence: Researching Online
...Competitive Intelligence: Researching Online offers the student an overview about the Internet online technology and collecting information online. The program covers in detail guidelines for using the Internet differences between free and commercial online sources and ways to track new information automatically. It also covers the steps for developing a search strategy commands for using
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Career Development: Excelling in Your Career
Career Development: Excelling in Your Career offers the student an overview of how to excel at work market personal skills and stay competitive in his or her career. The program covers in detail the guidelines to maintain productivity steps to develop self-discipline steps to develop an effective professional image the advantages and disadvantages of self-study and formal education and the
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Value Chain Management: Managing a Value Chain
...management of elements of the value chain in order to win competitive advantage. It provides the learner with specific strategies to maximize the flow of products services and information and raw materials to the final point of consumption. It covers methods of winning cost advantage and achieving the value proposition ways of maximizing collaboration within the value chain competitive
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From ERP Guru
Online PeopleSoft Training
ERP Guru offers online training on PeopleSoft and JD Edwards.
Online training available on PeopleSoft Tools and Technology, PeopleSoft HCM, PeopleSoft Financials, PeopleSoft CRM, JDE Tools and Technology, JDE SCM Functional.
Salient Features of training program:
Interactive training with instructor sharing his desktop with participants.
Hands on training
Very competitive training
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From Technology Ed
Microsoft PowerPoint
... PowerPoint ® skills, which are essential for staying competitive in todaya s job market.
This course is designed to walk you through Microsoft PowerPoint ®, showing you how to use this popular program to make compelling presentations. Topics covered include planning a presentation, choosing a look for the presentation, inserting and modifying graphic objects, inserting graphs
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Microsoft Excel



...their Excel ® skills, which are essential for staying competitive in todaya s job market.
This course is designed to walk you through Microsoft Excel ®, showing you how to use this popular spreadsheet program to do anything from making a list to calculating complex equations in a simple and easy-to-understand manner. Through a series of hands-on exercises, the student will use
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From ProTrain Online
Wind Energy Technology

...ind-based energy has dramatically improved its economical competitive position. Some believe that this type of energy is already competitive enough to replace large segments of conventional energy sources. In many other countries this source of energy is being used widely in a successful manner. This indicates that there are no technological impediments stopping wide expansion of this energy
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From Service Strategies
Support Representative - Online
... to influence customer perception and loyalty. In today's competitive market, superior customer service is critical to continued success for any service organization.
In this course, participants learn and practice essential skills through real world exercises and group activities to ensure skill transfer to the job and return on training investment for the organization. The course teaches
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From AHG, Inc
Corporate Training In Second Life - Executive Track
Executive Track courses provide in-depth understanding of virtual worlds from an executive perspective as a tool for the creation of a sustainable competitive advantage. These courses offer up-to-date information on theory behind successful Second Life implementations, practical approaches, promising new developments, successes and problem areas in other companiesa implementation of virtual
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From JED New Media inc.
Breaking Barriers by Brainstorming
Incorporate brainstorming as an effective problem-solving tool to conquer business challenges. Whether you are a small business owner, department head, or team leader, you can benefit from this invaluable asset in today s competitive business environment. Learn how to creatively generate ideas and conduct productive brainstorming sessions.
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Cold Calling with Confidence
Brush up on successful methods for cold calling to market products or services. Learn effective techniques for landing that first appointment, turning rejection into a potential sale, and building strategies for maintaining contact over time. Whether you are a beginner in sales, or in need of a refresher, developing a wide array of skills and strategies helps build confidence throughout the sales
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From Sessions Online School of Design
graphic design I


Explore graphic design and get an excellent basis from which to begin to create your own design work. Students will complete a wide variety of design projects from ideation, sketches to final presentation. Case studies and essays about important cornerstones in graphic design such as proportion, positive and negative space and grids adds logic to the lessons.
Start training in the three major
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From KJ-H Presentations
Kj-h Presentations-website Design




KJ-H Presentations is a professional web and website site design service covering the whole of the United Kingdom and locally the Berkshire and Hampshire areas of Ascot, Windsor, Wokingham,Eton, Reading, Slough,Windsor and Bracknell .We are dedicated to providing high quality and modern website designs for personal, small business and educational purposes,all over the United Kingdom.We
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From Global Ethics University
Considering Confidentiality and IP


This course covers the fundamentals of confidential information, propriety information, intellectual property (IP), copyright, and gathering competitive information.
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From Boston University Corporate Education Center
Online Certificate in Applied Project Management
...competitive economic environment, companies succeed or fail based on their ability to bring quality products and services to market in a timely manner. It is the project manager's job to make sure that this happens.
The Certificate in Applied Project Management Online Certificate program is geared towards today's busy professional who can't afford to take time away from an already tight
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From JED New Media inc.
Mystery Shopping
Increasing sales and heightening customer satisfaction is a common business objective. Learn why companies hire mystery shopping services, what criteria to look for in a mystery shopping firm, the process involved, and how to maximize the benefits of this method of market research.
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From Sessions Online School of Design
fireworks basics


...competitive products, because you can do it all with Macromedia's Fireworks.
In this 6-lesson course, you'll learn how to import, manipulate, and export Web graphics, optimizing and animating them, creating image slices and hotspots even combining graphics with HTML and javascript. You could build an entire site using Fireworks, and just to prove it, we'll show you how.
Whether you're new
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