Competitors Web-based Seminars - Training Resources

Use Customer Service to Win Loyal Clients ...our customers experience will differentiate you from your competitors. The question is... will it make them more loyal or send them running to the competition? Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical steps to  more...

Customer Service for a Social Media World ...them to levels where they could never think of using your competitors. You'll be prepared to provide customer service in ways that will knock their socks off and reap the benefits of a satisfied clientele. In this webinar, you'll learn how to: Differentiate yourself from your competitors through your delivery of customer service Identify the triggers that set-off customers and how to avoid  more...

Differentiation Strategies for Financial Advisors ...Competitors and Win More Clients The competition for new clients is fierce in the financial advisor industry. You're up against the big guys who offer a comprehensive suite of financial services as well as financial advisors deeply entrenched in the region for ages. Although competition is tough, there is a secret strategy for becoming the victor -- develop a compelling story that  more...

Put the Relate Back Into Relationship ... need to understand their business, their industry, their competitors, and their customers. In this program, you'll discover practical online research tips, tricks, and tools you can use to find critical business information, and how to apply it to provide long-term client value. You will learn: Tips and tricks for popular search engines get it right the first time The 'Invisible Web' Web  more...

Using Search Engine Optimization To Grow Your Business ...rch engines to highly rank your website. Some (maybe your competitors) have figured it out, and they are getting the traffic you desire! Ed Taylor, a pioneer in Search Engine Optimization, has helped countless clients to win first place rankings in thousands of Google searches. In plain English and no 'tech-talk,' Ed lifts the mysterious cloud over SEO and empowers you with clarity and  more...

The Renegade Approach to Consultative Selling When you look back at your monthly sales results, did you spend more time making friends or generating revenue? If you invest the same amount of time with every prospect it results in a full pipeline, but with few or no sales. The key to sales success is being able to separate those prospects ready to buy from those who are not. If you can t identify real prospects, you re wasting precious selling  more...

How to Build a High Performance Sales Engine ...rganization are destined to be subpar performers and your competitors will seize the opportunity to capitalize on your vulnerabilities. Andy Miller, sales management guru, specializes in helping his clients build high performance sales organizations. With a down-to-earth style, he teaches practical applications that small business owners and sales managers can immediately implement to build  more...

Develop A Marketing Plan to Retain and Grow Your Customer Base ... them. Worse yet, they leave the door wide-open for their competitors to steal their customers. Leveraging your customer base could be the low-hanging fruit to grow your revenue quickly and exponentially especially during difficult economic times. Laurence Bernstein, 30-year marketing expert and founder of BC3 Strategies, helps marketing professionals analyze the needs of their customers for  more...

Use Customer Service to Win Loyal Clients ...our customers experience will differentiate you from your competitors. The question is... will it make them more loyal or send them running to the competition? Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical steps to  more...

Never Have Another Cold Call! ...Ever Thought You Could About Your Prospects, Clients, and Competitors You've heard it before Knowledge is power and, as a sales professional, you need that power to sell. A tremendous amount of information is available at your fingertips to prepare for a sales call or research competitors, but few know how to find it online. Deals are lost every day because the wrong sales strategy was  more...

Powerful Secrets to Keep Your Sale Moving ... time with prospects is being scrutinized and compared to competitors as never before. Avoiding stall-outs becomes critical to your success. A stall-out is the smallest face-to-face interaction you have with a client that inadvertently derails the sales process. The good news is that these moments represent a tremendous opportunity to best your competition if you make the most of them. If you  more...

Use Customer Service to Win Loyal Clients ...our customers experience will differentiate you from your competitors. The question is... will it make them more loyal or send them running to the competition? Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical steps to  more...

Customer Service for a Social Media World ...them to levels where they could never think of using your competitors. You'll be prepared to provide customer service in ways that will knock their socks off and reap the benefits of a satisfied clientele. In this webinar, you'll learn how to: Differentiate yourself from your competitors through your delivery of customer service Identify the triggers that set-off customers and how to avoid  more...

Powerful Follow-up Techniques That Drive Prospects to Buy ... do contact them. They end up doing the same things their competitors do, with increased pressure to reduce price to close sales. David Kirkeby, sales expert, coach, and trainer, and founder of Kirkeby Resources, has helped thousands of salespeople implement a 'follow-up strategy' that separates them from their competitors, shortens their sales cycle, and increases their closing ratio as well  more...

How to Audit Your Website s Performance ...nd the message it sends will create leads for you or your competitors. Shannon Kavanaugh, President and founder of Go-To Market Strategies, helps her clients audit their website from the visitor s perspective. She teaches how to identify website deficiencies and optimize the visitor experience by removing your 'internal' glasses. Join Shannon and learn the secrets to creating a user  more...

Are You Missing the Mark In These Magic Moments In Sales? ... time with prospects is being scrutinized and compared to competitors as never before. Mastering 'magic moments' becomes critical to your success. A 'magic moment' is the smallest face-to-face interaction you have with a client that either advances or derails the sales process. The good news is that these moments represent a tremendous opportunity to best your competition if you make the most  more...

Secrets to Doubling Your Revenue in a Down Economy In a desperate attempt to hit quota in a down economy, sales reps are filling their pipeline with every lead imaginable and spending equal time with every Tom, Dick and Harry. You re investing long hours, spinning your wheels, and most importantly, not landing the high pay off clients. Andy Miller, an internationally renowned sales training guru, works with sales professionals that are breaking  more...