Online Complainer eLearning
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From ADIAN Collaborative Resolution Solutions Inc
Difficult people


Difficult people are encountered in every area of life. They can provide a challenge to interact with personally or professionally. This course will include how we typically handle difficult people and general ways we can increase effectiveness. Ten common types are defined, the reasons behind their behavior examined and specific tips to work with them detailed. A discussion of our own
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From PDHengineer. com-Decatur Professional Development, LLC
Supervising Difficult People
...behavior types we will cover together:
The Bully
The Complainer
The Sniper
The Crude Jokester
The Gossip
The Know-It-All
The Indecisive
The Emotionally Fragile
The Unreliable
The Slacker
Brown Nosers
The Phony
The Minimalist (Least I Can Do To Get By)
Can?t Say ?No?
The Volcano
To receive PDH credit for this course, the student must pass a quiz consisting of
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