Instructor Led Complaining Training

Time Management Training ...he most valuable resource available. If you find yourself complaining that "There are not enough hours in the daya " then this is the course for you. The potential to achieve more in your job and career is influenced by how well you manage time. This is a participative programme in which delegates will be given a series of individual exercises and guidance on improving their use of time.  more...

How to Complain Effectively ... and get results. Topics covered include discovering your complaining style, learning the dos and don'ts of complaining, recognizing the difference between what you want and what you deserve, putting your complaint in writing, and learning how to take advantage of outside resources. Participants will take an inventory of their complaining style, understand the elements of an effective  more...

Making the Register Ring How the needs of the consumer have changed today, how to discover what they want in goods and services, and how to match your company products to those needs. Simple yet effective things that the retail employees can do to improve trust and improve profits. We share how to handle the busy day, the complaining customer, the angry customer. We will show the elements of Superior Customer  more...

How to Be a Great Success in the Workplace ...challenges, but a workforce full of negativity, conflict, complaining, and irresponsibility. As a result, productivity, quality, service, and teamwork suffer tremendously. And in these difficult times, no business can afford to allow this trend to continue. This interactive, fun, and motivational workshop provides, not only valuable information, but a "boost" of energy, focus, and  more...

Embrace Reality Discover power and fulfillment as you stop wasting time resenting, complaining, wishing, and blaming and instead keep your focus on what you can control.  more...

Handling Employee Attitude Problems Handle employee attitude problems, negativity, griping and complaining. Learn effective management and communications skills in this training in order to be a stronger supervisor with the difficult people and other problem causers at work.  more...

Overcoming Negativity in the Workplace Identify and reduce the causes of negativity, distrust and poor morale at work. Handle complainers and whiners with more effective coaching and supervising techniques. Increase morale and motivation with improved management, people and business skills. Change bad attitudes and better deal with difficult people.  more...