Complaint Web-based Seminars

Conducting Discrimination Investigations Webinar ...do you do once you receive a discrimination or harassment complaint? Learn how to conduct a legally compliant thorough investigation including tips for successful interviews of witnesses. Gain practical skills that enable you to conduct effective investigations of discrimination, harassment and retaliation complaints. Sign up Now! Date: June 26, 2012 Time: 1: 00-2: 00p. m. EST Cost:  more...

Top Tips To Prevent Workplace Violence in your Workplace ...e and instructs employees on the proper methods to file a complaint of workplace violence. Date: July 5, 2012 Time: 1: 00-2: 00 p. m. EST Cost: $199 per attendee per computer terminal Registration: Register On-Line Now. Add to your shopping cart. You may also contact us at 917-417-1715 or via e-mail at info@hrlearningcenter. com. About Your Speaker Ms. Fleischer is the Founder and  more...

Top Tips For Managers to Prevent Harassment in your Workplace ...pplicable managers to whom sexual and unlawful harassment complaints should be reported. HR Learning Centera ™s Anti-Harassment Training Seminar provides an in-depth look at sexual and unlawful harassment including a definition of sexual harassment, discussions of quid pro quo and hostile work environment harassment. The Seminar provides examples from actual court cases. It focuses on  more...

Regulatory Complaint Handling MDRs Recalls - Webinar GlobalCompliancePanel Overview: Medical device firms need to be aware of the benefits of compliance as well as the dangers of inadequate complaint handling. This Webinar will explain the regulatory process and in understandable terms. Tuesday, July 3, 2012 10: 00 AM PDT | 01: 00 PM EDT  more...

Conducting Successful Product Complaint Investigations - GlobalCompliancePanel Webinar Overview: An effective complaint handling system is an extremely important part of any quality system. Manufacturers should understand that any complaint received on a product shall be evaluated and, if necessary, thoroughly investigated and analyzed, and corrective action shall be taken. Tuesday, May 1, 2012 10: 00 AM PDT | 01: 00 PM EDT  more...

Conducting Successful Product Complaint Investigation - Webinar GlobalCompliancePanel An effective complaint handling system is an extremely important part of any quality system. Manufacturers should understand that any complaint received on a product shall be evaluated and, if necessary, thoroughly investigated and analyzed, and corrective action shall be taken. Thursday, March 22, 2012 10: 00 AM PST | 01: 00 PM EST  more...

Conducting Successful Product Complaint Investigations - Webinar GlobalCompliancePanel This webinar will provide valuable assistance and guidance to the life sciences manufacturers engaged in various aspects of product complaint investigations. Thursday, December 1, 2011 10: 00 AM PST | 01: 00 PM EST  more...

Best Practices in Complaint Management - Webinar By GlobalCompliancePanel Negative customer feedback about a medical device's performance or safety is a strong indicator of whether a firm's manufacturing process is in control. This feedback is therefore subject to many requirements in both the QSR and ISO 13485. Failure to follow up on complaints about medical devices is among the most frequently cited observations on FDA-483s. Wednesday, November 2, 2011 10: 00  more...

CAPA Failure Investigation and Root Cause Analysis to Meet FDA Expectations - Webinar By GlobalCompliancePanel Defined Failure Investigation and Root Cause Analysis is a major tool in product complaint, non-conformance, and OOS failure investigations, and hazard analysis / risk management and mitigation activities, the basic foundation of a viable CAPA system. Wednesday, November 16, 2011 10: 00 AM PDT | 01: 00 PM EDT  more...

How to Conduct an Offensive Behavior Investigation by TrainHR This program will help you understand how to conduct discrimination and harassment investigations. Learn how to avoid the legal pitfalls of conducting discrimination investigations. Learn how flawed investigations can cause nightmares for employers. Understand when you need to call in a professional to conduct your investigation. Receive updates on the most recent cases on these issues and  more...

CAPA Challenges and FDA Expectations - By GlobalCompliancePanel CAPA and the related tools of Failure Investigation and Root Cause Analysis (RCA) is a major tool in product complaint, non-conformance, and OOS failure investigations, and hazard analysis / risk management and mitigation activities.  more...

Root Cause Analysis - The Heart of a Successful CAPA Program - Webinar By GlobalCompliancePanel ...iew: Root Cause Analysis (RCA) is a major tool in product complaint, non-conformance, and OOS failure investigations, and hazard analysis / risk management and mitigation activities. It is required in resolving verification and validation issues including data outliers that frequently but are often improperly dismissed arbitrarily. It is required in order to "close-the-loop" on corrective  more...

Recalls Vigilance - When to Report Complaints - Webinar By GlobalCompliancePanel ... lessons learned from over 30 years of adverse events and complaints. FDA has issued warning letters for failing to properly evaluate medical device complaints for reporting under 803 & 806 regulations. Vigilance reporting is also required in Canada, the European Union and many other countries. Warning letters and recalls are posted on FDA's website and published in trade magazines,  more...

Conducting Successful Product Complaint Investigations - Webinar By GlobalCompliancePanel ...ences manufacturers engaged in various aspects of product complaint investigations. An effective complaint handling system is an extremely important part of any quality system. Manufacturers should understand that any complaint received on a product shall be evaluated and, if necessary, thoroughly investigated and analyzed, and corrective action shall be taken. The results of this evaluation  more...

Regulatory Complaint Handling Vigilance Recalls - Webinar By GlobalCompliancePanel ...complaint handling can result is serious regulatory problems as well as hitting the bottom line. Recalls, FDA Warning letters & even seizures could result. This presentation will review the regulatory requirements for complaint handling and adverse events reporting in the USA, EU & Canada. Suggestions for investigating and documenting complaints & pitfalls will be included. Areas Covered  more...

21 CFR Part 11 Complete Manual For Compliance Success - GlobalCompliancePanel Virtual Seminar - Webinar By GlobalCompliancePanel ... of audit trails o Strategies for implementing complaint audit trails o Pros and cons of audit trails o How to use audit trails as an audit tool during the internal and external audit as well as during the FDA inspection visit o Some examples of 'shoulds' and 'shouldn'ts' when it comes to the audit trails o Commonly asked questions related  more...

Complying with HIPAA Security Rules Whats in the rules and how you can most easily prepare for compliance - Webinar By GlobalCom ... Services' Office for Civil Rights even if no one files a complaint. If you haven't done whata ™s required under the HIPAA Security Rule, you could be liable for willful neglect penalties that begin at $10, 000 minimum and go up from there. You need to be sure that you have completed an information flow analysis and a risk analysis and put in place the proper protections to secure  more...

Medical Device Reporting Regulations and Violations - Webinar By GlobalCompliancePanel Overview: This presentation will review the Medical Device Reporting regulations and common violations leading to Warning Letter filings by FDA. As part of the review, actual Warning Letter and FDA-483 citations of small and large medical device manufacturers will be explored for Medical Device Reporting issues. There is a great deal of concern at FDA over the quality of the information  more...

Complaint Handling in Compliance with FDA and ISO Regulations - Webinar by GlobalCompliancePanel ...equirements for defining, documenting, and implementing a complaint-handling system, including the requirements for complaint review, investigation, and corrective action, as well as the ISO-specific implications. This session will discuss the best way to document customer feedback, what constitutes a complaint, and what do with "non-complaint" feedback. Also contained will be a suggested  more...

Regulatory Complaint Handling MDRs Recalls - Webinar by GlobalCompliancePanel ...nefits of compliance as well as the dangers of inadequate complaint handling. This Webinar will explain the regulatory process and in understandable terms. Many medical device firms face regulatory issues as a result of inadequate complaint handling. FDA has explicit complaint handling requirements and poor complaint & reporting procedures often result in costly recalls and warning letters.  more...

Best Practices in Complaint Management - Compliance Webinar by GlobalCompliancePanel ...ts in both the QSR and ISO 13485. Failure to follow up on complaints about medical devices is among the most frequently cited observations on FDA-483s. This session will include the requirements for defining, documenting, and implementing a complaint-handling system, including the requirements for complaint review, investigation, and corrective action, as well as the ISO-specific implications.  more...