Complaints Telephone Seminars

Holding Effective Sales Meetings ...a great sales meeting. Many think that it is a session of complaints and not really that productive. This live audio conference will give you the knowledge and skills to help you run the MOST EFFECTIVE sales meeting ever. It takes away the secret tricks-there aren't any, and applies logic to the process. This live audio conference is designed for sales managers, directors, account managers,  more...

Low Back Claims: From Injury to MMI ...cal provider or occupational clinic. It is estimated that complaints regarding the low back account for up to one-third of all workers' compensation costs. Additionally, occupationally-induced low back disorders can lead to loss of an employee, lost time, diminished productivity, and the cost of hiring and training replacement workers. This teleconference will help you understand the medical  more...

Properly Handling Employee Complaints of Discrimination ...ly enforced rules, the fair and thorough investigation of complaints and misconduct, and an understanding of the legal process relating to claims are critical to enabling a company to limit potential charges and lawsuits asserting discrimination. This teleconference will afford practical guidance in analyzing and responding to charges effectively and lawfully. This teleconference is essential  more...

Avoiding Costly Mistakes In Harassment Policies and Investigations ...nvestigating and documenting investigations of harassment complaints. Failure to have a proper harassment policy and to properly investigate harassment complaints remain the most common errors employers make in this area. They have often led to discrimination and retaliation awards of many hundreds of thousands of dollars. This teleconference is critical for employers so you can ensure that  more...

Design Codes and Standards for Noise Control ...onment and yet noise rises to the top of any list of user complaints in buildings. Complaints relate to poor hearing conditions, annoyance from neighbors, inadequate privacy, noisy mechanical equipment and a plethora of other issues. This teleconference will provide you with information on how to use building design to control sound and noise. The session will discuss the general nature of  more...

Mitigating the Impact of Construction Projects: Hurdles to Project Success ...t. The teleconference will cover the most common nuisance complaints and methods to avoid each, including noise, air quality, vibration, water resource and erosion control, traffic, economic factors and public relations. The best method of controlling these impacts is avoiding them altogether; however, that may not be practical or attainable. The alternative is to mitigate these impacts to a  more...

Construction Project Closeout: Is Your Customer Satisfied? ...ou're not spending the final days dealing with claims and complaints. n nOur expert will give you tips on establishing a bulletproof closeout checklist, handling move coordination and dealing with owner training - all the skills you'll want to have come closeout time. n nLearning Objectives n- You will be able to discuss scheduling and setting the ground rules. n- You will be able to explain  more...