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Computer-telephony Training Seminars and Classes
From Serebra Learning Corporation
CCNT Computer-Telephony Integration Essentials
 This course introduces Computer-Telephony Integration Essentials (CTI). CTI architecture, hardware, market applications and system development are covered in this course. more...CCNT Computer-Telephony Integration Essentials v6 0
This course introduces CTI and covers CTI architecture and CTI hardware. It also teaches CTI markets and CTI system development. Candidates work in the data and telecommunications industries and are preparing for the Computer-Telephony Integration Essentials module of the CCNT exam. Typical job roles include telecom and call center managers. Average computer literacy is desirable. more...
From 123-CBT Computer Based Training
Complete CCNT v6 0 Curriculum
 The Complete CCNT v6.0 Curriculum includes the following:
CCNT Basic Telecommunications v6.0: Part 1
CCNT Basic Telecommunications v6.0: Part 2
CCNT Basic Data Communications v6.0: Part 1
CCNT Basic Data Communications v6.0: Part 2
CCNT Basic Data Communications v6.0: Part 3
CCNT Local Area Networks v6.0: Part 1
CCNT Local Area Networks v6.0: Part 2
CCNT Local Area Networks v6.0: Part 3 more...CCNT Computer-Telephony Integration Essentials v6 0
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Identify features of the standard configuration of a Computer-Telephony Integration (CTI) system.
Identify characteristics of call routing.
Identify features of interactive voice processing.
Identify uses of Computer-Telephony Integration (CTI) applications in corporations.
Identify uses of Computer-Telephony Integration (CTI) applications in government agencies.
Identify uses of more...
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