Online Computer Literacy eLearning Training
From Serebra Learning Corporation
CCNT Computer-Telephony Integration Essentials v6 0
This course introduces CTI and covers CTI architecture and CTI hardware. It also teaches CTI markets and CTI system development. Candidates work in the data and telecommunications industries and are preparing for the Computer-Telephony Integration Essentials module of the CCNT exam. Typical job roles include telecom and call center managers. Average computer literacy is desirable.
more...
CCNT Broadband Technologies v6 0 Part 1
This course introduces broadband technologies and broadband categories and it teaches multiplexing and switching. It also covers network interconnections and SONET. Candidates work in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications
more...
CCNT Broadband Technologies v6 0 Part 2
This course covers ISDN and BISDN. X.25 and Frame Relay are also taught. This course also covers SS7 and Cell Relay. Candidates work in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable.
more...
CCNT Broadband Technologies v6 0 Part 3
This course teaches ATM and SMDS. It also covers DSL and wireless broadband and VPN technology including VPN security. Candidates work in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable.
more...
ECDL ICDL 4 Module 1 Concepts of Information Technology IT - Computers and IT
To explain the main concepts of IT, networks, and the components of a personal computer. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to become familiar with IT concepts; end users wanting to attain competency in the use of computers; end users wanting to attain an ECDL or ICDL
more...
ECDL ICDL 4 Module 1 Concepts of Information Technology IT - IT in Daily Life
To describe health and safety, legal, and security issues involved in using computers. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to become familiar with IT concepts; end users wanting to attain competency in the use of computers; end users wanting to attain an ECDL or ICDL
more...
ECDL ICDL 4 Module 2 Using the Computer and Managing Files - Using Windows XP
To outline the main features of Windows XP and describe how to work with programs and documents. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using the basic functions of a personal computer and its operating system; end users wanting to attain competency in using
more...
ECDL ICDL 4 Module 2 Using the Computer and Managing Files - Files and Folders
To demonstrate how to work with folders and files in Windows XP. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using the basic functions of a personal computer and its operating system; end users wanting to attain competency in using the Windows XP operating
more...
ECDL ICDL 4 Module 2 Using the Computer and Managing Files - Customization
To demonstrate how to personalize Windows XP to best suit the user's needs. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using the basic functions of a personal computer and its operating system; end users wanting to attain competency in using the Windows XP
more...
ECDL ICDL 4 Module 3 Word Processing - Formatting and Editing in Word 2003
To demonstrate how to use mail merge and automated formatting and editing features in Word 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users
more...
ECDL ICDL 4 Module 3 Word Processing - Editing and Printing in Word 2003
To demonstrate how to structure, edit, and print Word 2003 documents. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to attain an ECDL or ICDL
more...
ECDL ICDL 4 Module 3 Word Processing - Getting Started with Word 2003
To demonstrate how to create, open, and save Word 2003 documents. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to attain an ECDL or ICDL
more...
ECDL ICDL 4 Module 3 Word Processing - Word 2003 Text and Paragraphs
To demonstrate how to format text and organize paragraphs using Word 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to attain an ECDL or
more...
ECDL ICDL 4 Module 3 Word Processing - Working with Documents in Word 2003
To demonstrate how to add headers and footers and navigate and recover documents in Word 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting
more...
ECDL ICDL 4 Module 3 Word Processing - Tables and Graphics in Word 2003
To demonstrate how to create and format tables, graphics, diagrams, and charts in Word 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to
more...
ECDL ICDL 4 Module 4 Spreadsheets - Basic Features of Excel 2003
To provide an overview of the basic features of Excel 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a spreadsheet application; end users wanting to attain competency in using Microsoft Excel 2003; end users wanting to attain an ECDL or ICDL
more...
ECDL ICDL 4 Module 4 Spreadsheets - Formatting Data in Excel 2003
To demonstrate how to format worksheets in Excel 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a spreadsheet application; end users wanting to attain competency in using Microsoft Excel 2003; end users wanting to attain an ECDL or ICDL certification or
more...
ECDL ICDL 4 Module 4 Spreadsheets - Printing and Using Charts in Excel 2003
To demonstrate how to print spreadsheets and how to create and use charts. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a spreadsheet application; end users wanting to attain competency in using Microsoft Excel 2003; end users wanting to attain an ECDL or
more...
ECDL ICDL 4 Module 4 Spreadsheets - Formulas and Functions in Excel 2003
To demonstrate how to use formulas and functions in Excel 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a spreadsheet application; end users wanting to attain competency in using Microsoft Excel 2003; end users wanting to attain an ECDL or ICDL
more...
ECDL ICDL 4 Module 5 Database - Getting Started with Access 2003
To outline the concepts and processes for creating and navigating an Access 2003 database. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain
more...
ECDL ICDL 4 Module 5 Database - Basic Access 2003 Tables
To outline the processes for creating and modifying tables. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain competency in using Microsoft Access
more...
ECDL ICDL 4 Module 5 Database - Basic Access 2003 Forms
To outline the processes for creating and modifying forms. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain competency in using Microsoft Access
more...
ECDL ICDL 4 Module 5 Database - Access 2003 Queries and Reports
To outline the processes for creating and modifying queries and reports. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain competency in using
more...
ECDL ICDL 4 Module 6 Presentation - Introducing PowerPoint 2003
To explain how to create basic presentations using PowerPoint 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a presentation application; end users wanting to attain competency in using PowerPoint 2003; end users wanting to attain an ECDL or ICDL
more...
ECDL ICDL 4 Module 6 Presentation - Slide Layout and Design in PowerPoint 2003
To demonstrate how to modify slide layout and design and add visuals in PowerPoint 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a presentation application; end users wanting to attain competency in using PowerPoint 2003; end users wanting to attain an
more...
ECDL ICDL 4 Module 6 Presentation - Charts and Multimedia in PowerPoint 2003
To demonstrate how to add charts, diagrams, tables, and multimedia to PowerPoint 2003 slides. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a presentation application; end users wanting to attain competency in using PowerPoint 2003; end users wanting to
more...
ECDL ICDL 4 Module 6 Presentation - Finalizing Presentations in PowerPoint 2003
To demonstrate how to complete PowerPoint 2003 presentations. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a presentation application; end users wanting to attain competency in using PowerPoint 2003; end users wanting to attain an ECDL or ICDL certification
more...
ECDL ICDL 4 Module 7 Information and Communication - Using IE 6
To introduce IE6 and the IE6 interface and demonstrate how to perform basic tasks. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and
more...
ECDL ICDL 4 Module 7 Information and Communication - Using Web Sites in IE 6
To demonstrate how to work with web content, purchase goods online, and customize IE6. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and
more...
ECDL ICDL 4 Module 7 Information and Communication - Introducing Outlook 2003
To demonstrate how to create, send, and respond to messages in Outlook 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and Microsoft
more...
ECDL ICDL 4 Module 7 Information and Communication - Outlook 2003 E-mail
To demonstrate how to work with text, attachments, and contacts in Outlook 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and
more...
ECDL ICDL 4 Module 7 Information and Communication - Outlook 2003 Messages
To demonstrate how to organize messages, search for items, and change settings in Outlook 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet
more...
From 123-CBT Computer Based Training
CCNT Broadband Technologies v 6 0 Part 1

..., Data/Internet/Telecommunications Professionals. Average computer literacy is desirable.
Deployment:
e-Learning
Language Options:
US English
Total Learning Time:
6 - 8 hours
Objectives:
Unit 1: Broadband Fundamentals (3 - 4 hours)
Identify features of broadband.
Identify characteristics of the Public Switched Telephone Network (PSTN).
Identify features of
more...
CCNT Broadband Technologies v6 0 Part 2

..., Data/Internet/Telecommunications Professionals. Average computer literacy is desirable.
Deployment:
e-Learning
Language Options:
US English
Total Learning Time:
6 - 8 hours
Objectives:
Unit 1: ISDN and B-ISDN (2 hours)
Identify key features of Integrated Services Digital Network (ISDN) technology.
Identify characteristics of Integrated Services Digital
more...
CCNT Broadband Technologies v6 0 Part 3

..., Data/Internet/Telecommunications Professionals. Average computer literacy is desirable. .
Deployment:
e-Learning
Language Options:
US English
Total Learning Time:
4 - 6 hours
Objectives:
Unit 1: SMDS and ATM (1 - 2 hours)
Identify characteristics of distributed queue dual bus (DQDB).
Identify Switched Multimegabit Data Service Interface Protocol (SIP)
more...
CCNT Computer-Telephony Integration Essentials v6 0

...b roles include telecom and call center managers. Average computer literacy is desirable.
Deployment:
e-Learning
Language Options:
US English
Total Learning Time:
3 hours
Objectives:
Unit 1: CTI Overview (1.5 hours)
Identify features of the standard configuration of a Computer-Telephony Integration (CTI) system.
Identify characteristics of call routing.
more...
