Instructor Led Concepts Training in Dubai, UAE

The Executive Assistant PA Masterclass ...vely run the office of a senior manager. Acquire modern concepts and strategies related to the job in order to carry out responsibilities with a high degree of competence. List the main causes of stress and prepare an action plan to keep it under control. Prepare and organize a professional meeting, write its agenda and take minutes accurately. Improve professional skills in  more...

Implementing and Managing a Customer Complaints System Understand the concepts and importance of customer feedback. Map the flow of customer feedback in an organization. Design a customer feedback system to enhance organizational performance. Assess and audit complaints systems. Improve existing systems and benchmark against world class standards.  more...

Budgeting for Human Resources Workshop Build effective budgets for their HR departments. Identify the link between HR plans and company's budgets and strategies. Differentiate between the various financial terms and concepts related to budgeting. Use their budgets to effectively monitor their HR department performance.  more...

Strategic Staffing and Effective Workforce Planning Define workforce planning within the context of Human Resources. Explain how Human Resources planning is related to the overall strategic plan of the organization. Understand the economic concepts of demand and supply and how they apply to the labor market. Learn how to forecast the demand and supply for different types of Human Resources, both in terms of quantity and quality. Explain  more...

Senior Management Program A Mini MBA ...tions of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and sales, finance, Human Resources and organizational behavior. Develop and practice the specific skills required for managing successfully in a multi-cultural environment. Identify their own  more...

The Leadership Journey Examine the three stages of leadership development according to the Meirc research on successful leaders in the Middle East. Analyze the different paths to leadership success: from working hard to cultivating emotional intelligence competencies. Determine, through the Meirc research questionnaire, how leaders in the Middle East rank on different emotional intelligence competencies and  more...

Advanced Maintenance Management ...concepts and techniques required for managing or supervising a maintenance unit. Understand preventive and predictive maintenance as well as Total Productive Maintenance (TPM) and Reliability Centered Maintenance (RCM). Apply techniques to measure equipment effectiveness and various control mechanisms. Examine the organizational, human and operational considerations for effective and  more...

Certified Maintenance Planner ...concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Apply capital budgeting techniques to evaluate the life cycle costs of equipment. Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the  more...

Warehouse Costing Benchmarking and Activity Profiling List the challenges, objectives, and functions of warehousing and the key roles in warehousing organizations. Identify causes of problems and opportunities for improving warehouse operations. Develop Key Performance Indicators (KPIs) and benchmark warehouse performance. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Outline a proper  more...

Managing IT Projects Successfully Understand how to manage Information Technology (IT) projects using project management methodology. Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders' needs in a clear and compelling manner. Set realistic measurable objectives and estimate project costs and schedules using proven techniques. Develop work breakdown  more...

Preparation for Project Management Professional Certification Get a jump start to help them prepare for the PMP exam. Manage a project in compliance with the Project Management Institute (PMI) standards. Use the project management framework, processes and the nine project management knowledge areas. Use Project Management Book of Knowledge PMBOK and understand the PMP exam Certification requirement. Apply project management skills, tools and  more...

Public Relations and Media Skills Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques. Improve their awareness  more...

ASQ Certified Manager of Quality Organizational Excellence Refresher Review the Body of Knowledge in preparation for the ASQ Certified Manager of Quality / Organizational Excellence examination. Understand and apply the components of the Body of Knowledge (BOK) to further focus their preparation efforts. Understand, through discussions, the main concepts in each of the BOK elements. Refine their thinking approach in preparation for the ?constructed  more...

Certified Lean Principles Practioner ...concepts and importance for organizations. Identify typical process waste in organizations and the importance of removing such waste on organization's profits, competitive edge, and customer satisfaction. Recognize how lean concepts can directly address the elimination/reduction of operating costs, cycle time, and non value-added activities. Develop an effective lean implementation plan  more...

Simplification of Work Processes and Procedures Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures will increase individual and organizational  more...

Total Quality Management TQM Tool Box for Continual Improvement Realize the importance of quality models. Understand various quality concepts. Understand TQM philosophy. Apply TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Gain an understanding of other widely used improvement methodologies.  more...

Corporate Planning and Strategy Fully understand what corporate planning is all about and what competitive advantage is. Differentiate between low-cost, differentiation, focus, and best-cost strategies. Identify the differences between strategic alliances, mergers and acquisitions, and outsourcing. Acquire the basic concepts, tools, and frameworks of Blue Ocean Strategy. Gain knowledge of value innovation practices  more...

Public Relations and Media Skills ' This program is designed for Public relations officers and other key personnel in the organization whose work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and  more...

Simplification of Work Processes and Procedures ' This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case  more...

Simplification of Work Processes and Procedures ' This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case  more...

The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high  more...

The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high  more...

The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high  more...

Implementing and Managing a Customer Complaints System This program is designed for Staff members who deal with customers feedback. Customer service staff or team members who are working to develop effective customer feedback systems. This program is worth 25 NASBA CPE s.Understand the concepts and importance of customer feedback.Understand the flow of customer feedback in an organization.Learn to use customer feedback to enhance the organization s  more...

Principles of Accounting An Introduction to Concepts Uses and Methods This program is designed for Professionals in the field of finance and accounting, managers seeking to enhance accounting knowledge. This program is worth 25 NASBA CPE s.Learn the importance of accounting in running businesses.Understand the accounting cycle.Perform hands-on analysis and recognition of accounting transactions.Account for assets, liabilities and equities.Effectively prepare balance  more...

Organization and Manpower Management ... to obtain an in-depth knowledge and understanding of the concepts and techniques involved in organization, manpower management and succession planning. This program is worth 25 NASBA CPE s.Understand the fundamentals of how businesses work and the importance of organization management.Develop organization structures to meet varying business needs.Understand the process of forecasting ongoing  more...

Managing your IT Projects Successfully This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and  more...

Managing your IT Projects Successfully This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and  more...

Simplification of Work Processes & Procedures Objectives: By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of  more...