Online Conduct eLearning - Training Resources

A Foolproof Method for Conduting a Job Search ...conduct a job search and seize the job you really want. It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. This is one of three possible modules that you can take as self-directed study. Each module is designed to be  more...

Contract Law ...society describes those agreements that help a society to conduct business. Specialized rules apply to sales and lease contracts. For this Basic Completion course, students have 24/7 access to on-line testing materials. Each chapter of text in a course has twenty questions, multiple choice, true-false or a combination thereof. Students may query the instructor up to three times, via e-mail,  more...

Six Sigma Black Belt Personal Training Library ...ity tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with process capability complications, and how to use z-tables. (2 Units; 2 Assessments; Approximately 6 hours of training.) The Measurement System Analysis (MSA) course includes detailed tutorials on many measurement system analysis techniques including  more...

Online Research Techniques ...conduct research online using Grolier Online and GaleNet. Learn how to find specific information using these comprehensive Web-based resources. Online Research Techniques is a seven day online course. This course will help you develop online research skills and gain knowledge on Grolier Online and GaleNet resources. This course is offered by a State Accredited University and offers State  more...

Manufacturing Statistics Personal Training Library ...ity tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with process capability complications, and how to use z-tables. (2 Units; 2 Assessments; Approximately 6 hours of training.) The DOE: Screening Experiments course provides an overview of the full family of experimental designs but focuses on Screening  more...

Laboratory Audit Essentials ...ourse is to provide information so that an individual can conduct an environmental laboratory audit. A laboratory audit ensures that the laboratory has quality systems in place, follows good laboratory practices, and generates data of integrity and quality. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day  more...

Job Safety Analysis ... JSA is needed, what type of jobs require one, who should conduct one, how its conducted, and ways to eliminate and reduce hazards without developing a complex. Don`t trust job safety to your unconscious; transfer your desires for worker safety into reality with our new Job Safety Analysis course. This course can be taken in a self-directed pace. You can achieve a completed program of study  more...

Conducting Business in Latin America ...his course provides students with the knowledge needed to conduct business in the region and market themselves to international businesses. Conducting Business in Latin America Welcome to Conducting Business in Latin America! As business interaction between the United States and Latin America continues to increase, so does the demand and opportunity for individuals who understand this unique  more...

Business Ethics Conduct Policy Statements ...any needs to have a policy statement on legal and ethical conduct. The Organizational Sentencing Guidelines require that a company "must have taken steps to communicate effectively its standards and procedures to all employees and other agents, e.g., by requiring participation in training Courses or by disseminating publications that explain in a practical manner what is required." Business  more...

Job-Seekers Workshop: 10 steps to a new beginning Welcome to our Employment Strategies Workshop The Employment Strategies Workshop begins with determining career requirements with a helpful worksheet, then explains how to find potential employers using the Net, networking and the direct approach; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways  more...

Mastering Cold Calls Course description -- There are some specific strategies that can help a sales person become more confident and competent in making cold calls, and this course has them. It describes both the technical and the psychological techniques and methods to help you overcome your apprehension and conduct a call that gets results. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape  more...

Building Strong Customer Relationships ...w your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ll get from using the methods and approach in this course. IMPORTANT NOTE:  more...

Conducting Effective Sales Research Meetings ...t for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research meetings. You'll start by learning how to prepare  more...

Effectively Using Customer-focused Research Meetings In this course, you'll learn about bringing your research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired  more...

The Profession of Selling ...successful career in sales: Principle - a rule or code of conduct; Strategy - a careful plan or method especially for achieving an end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present the principles, strategies and skills that - when  more...

Completing Inbound Sales Calls Everything you do in an inbound sales call leads up to the completion of the sale. A successful inside sales consultant knows how to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also  more...

Problem Performance Identification ...ring points of view. Specifically the distinction between conduct and performance is crucial, because the responses to them need to be different. Another facet of the effective management of problem performance lies in identifying the causes of problem performance. There are performance problems that result from the way that the organization operates, which may well make the individual worker  more...

Delivering 360-Degree Performance Feedback Are you familiar with how to give 360-degree performance feedback? Do you know how to make 360-degree feedback meaningful? The effective delivery of 360-degree performance feedback can make or break your performance review program. You can ensure that performance feedback is effective when you, or your company, use good interviewing techniques, conduct an effective performance interview, and  more...

Performance Reviews ...t he is aiming for, he can use this knowledge to plan and conduct a really worthwhile, efficient performance meeting. Appraisal meetings aren't always easy encounters, even when they are planned. Sometimes, a manager will have to tell an employee that his performance isn't good enough--despite all earlier efforts. This course gives sound practical advice about how to handle the appraisal of  more...

Identifying Your Customers Expectations ... ever-changing customer requirements, then knowing how to conduct focus groups, and use the most effective questioning techniques will be invaluable to you. In its final lesson, this course will also give you the opportunity to practice interpreting customer responses, and extracting from them the attributes of your service that impact most on customer satisfaction.Customer feedback is  more...

Bridge the Expectations Gap ...tion most often.In the second lesson, you'll learn how to conduct a more in-depth service audit, examining each customer-company interaction in the cycle of service, and gaining awareness of what the result of each is likely to be. Are your systems designed for your convenience, or the customers? Do they make it easier or more difficult for customers to do business with you? By mapping the  more...

Using Data as a Technical Professional Consultant ...n internal consultant, you may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition, you will be analyzing the information, arriving at conclusions, and presenting your findings and recommendations to the internal client. This course provides content to help consultants understand interviews  more...

American Business Formations in the 21st Century ...conduct business with numerous companies from different industries and of varying sizes and complexity. And just as you interact with individuals differently based upon their personalities and positions, so too, you conduct business with other companies based upon their different formations. In American business, there are four primary formations: Sole Proprietorships, Partnerships, Franchises,  more...

Standard Business Etiquette The rules of proper business etiquette are changing. In many corporations, middle management and the concept of seniority are being replaced by a flat organizational structure and intense competition. Such an environment makes the need for appropriate behavior especially crucial, particularly if you're looking to advance your career. How do you maintain your private "space" when you sit in one of  more...

Etiquette at the Business Meeting Sleep not when others speak, sit not when others stand, speak not when you should hold your peace, walk not on when others stop. Was George Washington referring to the etiquette required at the business meeting? Indeed, such meetings have their own set of rules. Did you know that it's acceptable to use the telephone to invite people to a small, informal meeting but that written invitations are  more...

Business Etiquette for Supervisors Some supervisors seem to be able to energize their employees to give their best efforts. Other supervisors have to engage in a battle of wills to accomplish the simplest tasks. What's the difference? According to a 19th-century management thinker, a supervisor: "has the power to make employees happy or unhappy; and to make their jobs a pleasure or a burden. A supervisor's power lies in words and  more...

Relationship Management - Building the Client Relationship ...ut as a trusted advisor. You will learn how to create and conduct an effective needs assessment and how to turn this needs assessment into a shared vision with your client. You will also learn specific action items to help you build trust with a client, which will enable you to become a coach and ultimately an advisor to your customer. Finally, you will learn how to extend the client  more...

Troubleshooting and Closing the Project ...affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the information  more...

Installing SUSE Linux To recognize milestones in the development of Linux and plan and conduct a basic SUSE Linux installation  more...

Project Leadership - Communicating Within a Project Team Project Leadership: Communicating Within a Project Team covers how to promote team communication, why communication fails, and the types of communication styles. It also details how project managers should conduct meetings and manage decisions. In addition, it covers the types of project documents used to convey information and how to present that information to the various levels of stakeholders  more...

Developing an Application Using User-Centered Design To conduct user research and to design effective user interface and interaction elements  more...

Collecting and Summarizing Data The Six Sigma?? DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current  more...

Measurement Systems ...t of variation. An important part of process improvement--conducted before collecting measurement data--is analyzing the measuring system to ensure that measurements are made without bias, are reproducible by all measuring instruments, and are repeatable by all operators. In this course, you will learn about Measurement Systems Analysis (MSA). You will see how to assess properties of a  more...

Preparing for the Behavioral Interview ...nd structure on the part of an interviewer. To create and conduct an effective behavioral-based interview, you must have a clear understanding of what behavioral-based information is and the interviewing process itself. In this course, you'll gain a strong understanding of both of these elements. Additionally, you'll learn how to develop and prepare behavioral-based questions, and how to  more...

Succession Planning and Human Resources ...conduct succession planning, how will you determine the human resources that you need? This course answers this question and other human resource issues. You will learn how to assess present and future needs as part of the succession planning process. For these two assessments, you will learn how to identify key positions, determine work requirements, and assess individual performance or  more...

Managing in a Global Business Environment ...owth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic drivers for change is imperative. In order to survive, managers need to be able to respond appropriately, not just for today, but for the organization's  more...

Accounting Fundamentals How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting  more...

Design of Experiments and Validation of Solutions in Six Sigma ...ve stage of the DMAIC process, Six Sigma teams design and conduct experiments to study the nature of relationships between input variables and the response variable(s). They do this by controlling and changing the input variables and observing the effects on the response variable(s). After determining what and how much needs to be changed to meet the desired improvement, teams generate solution  more...

Organizational Learning - Deploying a Knowledge Management System In ?Organizational Learning: Deploying a Knowledge Management System? you will learn information needed to conduct a pilot project and processes for deploying and monitoring knowledge management systems. You will also learn the steps for developing a pilot project, the qualifications and characteristics of a knowledge management leader, and the elements of a knowledge management system.  more...

CIW Security Professional Intrusion Detection Threat Analysis ...considered for an IDS implementation. Identify steps to conduct security scan using eTrust. View host network activity in eTrust. Identify the steps to generate intrusion detection activity report in eTrust. Unit 2: Log Analysis (2 hours) Identify key aspects of creating baselines for log analysis. Identify types of event logs used in Microsoft Windows 2000. Enable auditing in  more...

CIW Security Professional Network Security Firewalls ...er protocols. Lock ports and enable TCP/IP filtering. Conduct a traceback. Establish a connection to a specific port of Windows 2000 Server from another computer by using Netcat. Unit 2: Securing Network Resources (1 hour) Identify steps to implement a security model. Identify guidelines for securing services. Identify guidelines to secure Web servers. Identify strategies to  more...

SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 Course Overview This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the characteristics of different decision support systems and components and tools used in data warehousing;  more...

Sales Skills Prospecting Addressing Needs ...with Your Clients (0.5 - 1 hour) Conduct yourself professionally when meeting clients. Establish your credibility as a salesperson. Recognize the importance of having business allies. Avoid using jargon when speaking with clients. List environmental factors that can influence  more...

Sales Management Building a Championship Sales Team ...s professionals and set performance standards, and how to conduct performance evaluations. Learn To Identify the guidelines for ensuring a successful culture and effective processes. Follow the guidelines for ensuring successful sales management. Follow the guidelines for interviewing successfully.  more...

Sales Management Leading a Sales Team ...itory strategy and what factors you need to consider when conducting territory reviews. You will also learn what forecasts sales managers usually develop, the four factors to define when referring to a forecast, and how forecasts are used. In addition, you will learn steps for conducting sales meetings and the best method for setting goals in the meetings. Learn To  more...

Strategic Management Analyzing Strategic Options ...earn To Identify reasons to conduct a strategic analysis. Recognize the definition of a strategic audit. Review the appropriate information when conducting a strategic audit. Identify the elements that form the SWOT acronym. Apply the value chain analysis to  more...

Business Code of Conduct Confidentiality Company Assests ...equired to review and understand general Business Code of Conduct policies. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits HRCI credits: 1 Hour Language Options: US English Total Learning Time: 0.5 hours Objectives: Unit 1: Confidentiality (0.5 hours) Identify internal and external breaches of confidentiality. Identify consequences  more...

Business Code of Conduct Conflicts of Interest ...equired to review and understand general Business Code of Conduct policies. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits HRCI credits: 1 Hour Language Options: US English Total Learning Time: 0.5 hours Objectives: Unit 1: Fundamentals of Conflicts of Interest (0.5 hours) Identify a conflict of interest. Identify rules and  more...

Business Code of Conduct Sarbanes Oxley Act This course provides an awareness of Sarbanes-Oxley and the importance of management's overall responsibilities. Learn To: Identify important areas covered by Sarbanes-Oxley. Identify director independence requirements. Identify responsibilities of audit, nominating, and compensation committees. Audience: Employees within a finance department, managers, and executives throughout  more...

International Business Essentials The Global Business Environment ... to define the PPP theory, how to identify guidelines for conducting business with people of different cultural orientations, and how to adhere to the basic business practices, protocol, and behavior styles of other cultures. Learn To: Identify the four types of business strategies. Identify steps for developing cultural competence. Identify guidelines for conducting international  more...

International Business Essentials Succeeding as a Global Manager ...dditionally, students learn how managers can successfully conduct business in other cultures and businesses can be successful in the global marketplace. Learn To: Follow steps businesses can take to ensure effective reengineering. Identify ways a Human Resources department can facilitate competitive advantage. Identify characteristics of a global manager. Identify methods for  more...

International Business Essentials Conducting Business in Europe ...Conducting Business in Europe offers students an understanding of how to conduct business successfully in Germany, France, and Great Britain. The program covers historical, political, and religious characteristics of these countries, how to negotiate successfully in Europe, how to successfully communicate, and how to conduct effective meetings and presentations in each country. The program also  more...

Time Management Developing a Plan ...asis. Students also learn how to price their time, how to conduct a time audit, and how to correctly identify and control poor time management personality types. Learn To Identify the principles of time management. Identify the benefits of understanding my time. Identify characteristics of poor time  more...

i-Net Part 4 Security Business Concepts ... to protect against viruses, restrict and control access, conduct auditing, and handle encryption. E-business and e-commerce concepts and models, managing transactions and instruction on language and marketing considerations and legal issues are also covered. Learn To: o Identify features of data security. o Match types of intrusion with their features. o Sequence the steps in a SYN  more...

Creativity Innovation Promoting Team Creativity ... student information required to organize creative teams, conduct effective team sessions, and avoid roadblocks to team creativity. The program covers activities that can be used to increase creativity in a team and describes the creative problem-solving process. Learn To Demonstrate characteristics of a successful creative team.  more...

Business Etiquette Office Protocol ...rs students an overview of how to build relationships and conduct themselves professionally. The program details how to create a professional appearance, develop positive relationships with co-workers, and practice cubicle and office etiquette. In addition, the program teaches learners the appropriate use of the Internet at work, as well as how to handle ethical dilemmas and personal issues.  more...

Sexual Harassment Resolving Sexual Harassment Claims ...ect and prepare investigators, as well as how to plan and conduct an investigation. In addition, the program teaches the learner how to evaluate the evidence gathered in an investigation and how to implement corrective action. Learn To Identify the benefits of establishing a system for resolving sexual harassment claims. Identify the  more...

Interviewing Skills Conducting an Interview ...Conducting an Interview, you will learn the various processes and techniques used to conduct interviews that result in successful hires. Specifically, it teaches students how to conduct an interview through the opening, information gathering, and closing stages, as well as how to address difficult interviews. In addition, students will learn how to evaluate candidates properly to ensure the  more...

Interviewing Skills Laws Governing the Interview Process ...le with disabilities and immigration. Understand how to conduct legal interviews. Audience: The target audience for this course is primarily managers who want to learn how to prepare effectively for interviews. The audience can include business owners, executives, recruiters, team leaders, human resource staff, team leaders, new and experienced managers, and any individual responsible  more...

Recruiting Retention Keeping Your Good Employees ...es through orientation. The program also covers steps for conducting feedback sessions and coaching. Learn To Identify organizational facets that affect employee retention. Sequence the steps for the orientation process. Identify aspects of the work environment that affect employee retention.  more...

Exit Interviewing Skills Preparing for an Exit Interview ...xit interviews, how to set up exit interviews, and how to conduct them. The program covers who, when, and where the interviews should be conducted, as well as how they should be structured. It also covers guidelines for interviewing effectively, steps to prepare for exit interviews, communication techniques, and guidelines to prevent information distortion. Learn To  more...

Exit Interviewing Skills Conducting an Exit Interview ...Conducting an Exit Interview covers how to follow the exit interview process, use descriptive statistics for analysis, and report exit interview results. The program covers how to calm upset employees, handle complaints, and prevent information distortion. It also covers how to use effective analysis tools, compile information for analysis, and follow up on problems. Learn To  more...

Exit Interviewing Skills The Termination Process ...tandards to employees, how to document performance and misconduct issues, and how to improve employees' performance. In addition, it teaches how to discipline employee misconduct, prepare for a termination meeting, and conduct a termination meeting. And finally, the program provides a review of anti-discrimination laws and other laws with which frontline managers should be familiar. Learn  more...

Human Resource Law Family Medical Leave Act ...aperwork and new hire orientation. Since you are about to conduct your first new hire orientation, the HR Director want to go over some FMLA policies with you in case you need to answer any questions for employees. You must already reference these policies as part of your job, so you are expected to be somewhat familiar with them. Unit 2: Administration and Certification (0.5 - 1 hour)  more...

Human Resource Law Understanding Privacy Rights ...as an employer, you can protect employees' rights, how to conduct lawful e-communications, and how to minimize your organization's liability. Learn To Match privacy laws with their definitions. Apply privacy protection steps in the workplace. Identify the actions an employer should take to conduct legal  more...

Business Problem Solving Problem Solving Teams ...l know your responsibilities as a team leader, be able to conduct an effective team meeting, motivate team members, and communicate effectively. Learn To Match problem-solving barriers to their solutions. Overcome barriers of problem-solving teams. Conduct a meeting. Motivate a  more...

Essentials of Management Succeeding as a New Manager ...ttitude when managing others. Conduct a successful first meeting with employees. Follow five guidelines for earning respect from your employees. Respond appropriately to individuals who question your authority. Follow six guidelines that will help you communicate with your employees.  more...

Essentials of Management Maintaining a Productive Workplace ... Follow the five guidelines that will help you conduct effective brainstorming sessions. Take the appropriate steps after identifying a strategy for improving productivity. Simulation Overview: In this simulation, you will meet with Eric Pullman, Icon's Customer Service Manager, and Julie Edwards and David  more...

Conducting Meetings Effective Meeting Communication ...Conducting Meetings: Effective Meeting Communication enables participants to build a positive climate during a meeting and follow best practices of verbal and nonverbal communication to conduct a successful meeting. Learn To Distinguish between different meeting climates and employ techniques for fostering a positive meeting climate.  more...

Correcting Performance Problems Identifying Performance Problems ... Investigate possible causes of an employee's conduct problem. Audience Managers and supervisors who want to learn how to identify any performance problems their employees may have. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2  more...

Correcting Performance Problems Disciplining Employees ...ms: Disciplining Employees, you will learn guidelines for conducting an effective disciplinary meeting and how to determine whether you have sufficient cause and evidence to discipline an employee. You will also learn how to prepare for disciplinary action and how to determine whether you need a witness present for a disciplinary meeting. In addition, you will learn the proper way to document  more...

Managing Performance Establishing a Peformance Plan ...u will learn the process for managing performance, how to conduct a performance planning meeting, and how to document the performance plan. In addition, you will learn how to provide positive and constructive feedback, as well as how to coach your employees throughout the appraisal period. Learn To Conduct a performance planning meeting using the nine-step  more...

Managing Performance The Performance Appraisal Process ...l learn how to appraise an employee's performance, how to conduct an appraisal discussion, and how to document your appraisal. You will also learn how to communicate to your employees about performance problems and how to make performance improvements. Learn To Incorporate self-evaluations into the appraisal process by meeting with an employee.  more...

Managing Performance Overcoming Performance Appraisal Challenges ...will learn how to encourage regular communication, how to conduct a status meeting, and how to document ongoing communication. You will also learn how to respond to a defensive employee and how to resolve conflict in an appraisal discussion. In addition, you will learn about the laws governing the appraisal process, so you can reduce the risk of legal challenge. Learn To  more...

ISO 9001 2000 Overview of Standards ... documented process flowchart. Conduct a compliance audit using ISO 9001: 2000 requirements. Identify the arrangements for a certification audit. Identify requirements for maintaining ISO 9001: 2000 registration. Identify the steps to correct identified gaps in your organization's ISO  more...

Coaching Communicating with Employees ...ask the right questions during a coaching session, how to conduct effective face-to-face meetings, and the best approach to take when confronting an employee. Learn To Demonstrate clear communication by applying appropriate techniques. Interpret nonverbal communication by analyzing body language. Use the  more...

Business Ethics Organizational Ethics In Business Ethics: Organizational Ethics, you will learn about functional area ethics and organizational ethical principles, as well as steps for developing a code of ethics and executing an internal ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash. Learn To  more...

Negotiating The Negotiation Process ... offers the student a process and guidelines to follow to conduct a successful negotiation, as well as guidelines to facilitate communication during a negotiation. This program addresses the types of questions a person should ask during a negotiation and how to respond to questions posed by the other party. In addition, this program discusses the different negotiation styles and provides  more...

Project Management Project Communications Management ...ow to manage stakeholder communications, including how to conduct an effective kick-off meeting. Learn To: Understand the importance of planning project communications. Understand the importance of distributing information. Understand the importance of reporting project performance. Understand the importance of managing stakeholder communications. Audience: The target  more...

Team Leadership Conducting Productive Team Meetings ...Conducting Productive Team Meetings gives the student an overview of conducting meetings in a team setting and explains the development of meeting agendas. The program covers in detail the steps for developing agendas and conducting team meetings, the different types of meetings, and the guidelines for preventing ineffective team meetings. Learn To Follow steps  more...

Project Teams Applying Team Building Techniques ... Recognize types of power. Conduct an effective project team meeting. Identify exercises that can be done to build team cohesion. Audience Project team members, team members, and team leaders who are interested in learning more about how project teams are created and how they function. Deployment Options e-Learning  more...

Cross-Functional Teams Cross-Functional Team Development ... effective team communication. Conduct and facilitate a cross-functional team meeting. Complete a Gantt chart. Use the steps for team decision making to reach a consensus decision. Use the elements for the TEAMGOALS acronym to resolve a challenge. Use team  more...

Essentials of Business Law Cyberlaw ...verview of the essentials of cyberspace, including how to conduct business in cyberspace and how to handle employment in cyberspace. The program also outlines cyberspace offenses, forms of advertising on the Internet, Internet recruiting, the use of e-money, and telecommuting. Learn To Identify four factors that make enforcing the law in cyberspace  more...

Organizational Learning Deploying a Knowledge Mgmt System ...m offers the student an overview of information needed to conduct a pilot project and covers processes for deploying and monitoring knowledge management systems. The program includes the steps for developing a pilot project, the qualifications and characteristics of a knowledge management leader, and the elements of a knowledge management system. Learn To  more...

Business Etiquette Business Functions Travel ...be a courteous traveler. Apply guidelines to help you conduct business with an individual who has different cultural orientations than you. Audience The target audience for this series is any employee in an organization who wishes to understand business etiquette in the work environment, outside of the office while attending business functions, and during business travel.  more...

Advanced Business Comm Guidelines for Effective Comm ..., uses of information technology, managing, planning, and conducting executive-level meetings. In addition, you will learn about giving guidelines for creating audienced-centred messages, and about the use of transitions. Learn To To identify the guidelines for developing your communication approach. To identify the steps in the communication process. To identify the problems  more...

Project Leadership Overcoming Obstacles ...ation styles. It also details how project managers should conduct meetings and manage decisions. In addition, it covers the types of project documents used to convey information and how to present that information to the various levels of stakeholders within an organization. Learn To Identify reasons why communication within a project team can fail.  more...

Managing IT Projects Project Fundamentals Initiation ...ect Sponsor, and Cindy Becker, Lead Software Engineer, to conduct a project phase review at the end of the development phase of a project. You need to balance the triple constraint of time, cost, and quality for this project. Unit 2: Project Participants and Processes (1 - 1.5 hours) Identify necessary skills for effective project management.  more...

Business Code of Conduct Series ...Conduct Series includes the following courses: Business Code of Conduct: Ethical Responsibility Business Code of Conduct: Bribery & Kickbacks Business Code of Conduct: Insider Trading Business Code of Conduct: Sarbanes Oxley Act Business Code of Conduct: Confidentiality & Company Assets Business Code of Conduct: Conflicts of Interest To review individual course descriptions, please  more...

Business Code of Conduct Ethical Responsibility ...es of a company. identify features of a corporate code of conduct. identify issues that a corporate code of conduct addresses. identify guidelines for implementing a corporate code of conduct effectively. Learn To: Identify effects of ethical behavior on the internal constituencies of a company. Identify effects of ethical behavior on the external constituencies of a company.  more...

Business Code of Conduct Bribery Kickbacks ...equired to review and understand general Business Code of Conduct policies. Target audience includes supervisors, managers, and executives throughout an organization. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits HRCI credits: 1 Hour Language Options: US English Total Learning Time: 0.5 hour Objectives: Unit 1: Fundamentals of Bribery and  more...

Business Code of Conduct Insider Trading ...equired to review and understand general Business Code of Conduct policies. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits HRCI credits: 1 Hour Language Options: US English Total Learning Time: 0.5 hour Objectives: Unit 1: Fundamentals of Insider Trading (0.5 hours) Identify key terms related to insider trading. Identify rules and  more...