Online Conducting eLearning

Exploratory Data Analysis in Six Sigma ...ariations and how to apply an effective sampling plan for conducting this analysis. It also explains the correlation coefficient, its statistical significance, and how it is different from causation. In addition, the course helps you interpret the linear regression equation and explores how you can use it to model relationships for prediction and estimation of data. This course is aligned with  more...

Conducting Experiments and Analyzing Results in Six Sigma ...Conducting Experiments and Analyzing Results in Six Sigma ASQ Six Sigma Black Belt (SSBB) Six Sigma teams design and conduct experiments to investigate the relationships between input variables and response variables. By controlling and changing the input variables and observing the effects on the response variables, a Six Sigma team gains a deep understanding of these relationships.  more...

Troubleshooting and Closing the Project ...affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the information  more...

Bloodborne Pathogen Awarenss ...ity for interactive questions and answers with the person conducting the training session. Employers may use a variety of methods to meet the intent of the standard. As an example, OSHA has previously stated that an employer can meet OSHA's requirement for trainees to have direct access to a qualified trainer by providing a telephone hotline. This course was developed with subject matter  more...

Introduction to Business Analysis Planning ...nalysis (IIBA ). This course also provides an overview of conducting a stakeholder analysis, including techniques such as RACI matrices and stakeholder maps. Finally, techniques for planning business analysis activities such as estimating required efforts are introduced. This course provides a foundational knowledge base of business analysis information so learners can effectively put  more...

Business Analysis Requirements Elicitation ...g to prepare for requirements elicitation. Techniques for conducting requirements elicitation like document and interface analyses are also covered. Finally, this course details how to document elicitation results through techniques like prototyping, and how to conduct interviews in order to confirm elicitation results. This course provides a foundational knowledge base of business analysis  more...

Accident Investigation and Reporting Accident Investigation and Reporting This course will provide an overview of accident investigation and reporting procedures. The accident investigation and reporting process helps to provide a safe working environment by determining the causes of an accident, then reporting them so that accidents can be prevented in the future. The content in this course is designed to comply with the  more...

Conducting Coaching Sessions ...Conducting Coaching Sessions An important part of any coaching session is asking the right questions. When you do this, your coachees will be more focused, attentive, and proactive in finding their own solutions. But you need to know what questions to ask, and in what order. It helps to follow a structured approach that guides you from a broad understanding of what your coachee is trying  more...

Completing Outbound Sales Calls Completing Outbound Sales Calls You might have heard the saying, "it ain't over 'til it's over." This is especially true with inside sales calls. To be a successful inside sales consultant, you need to know how to keep your customer's attention all the way through the close of the sale. In this course, you will learn strategies for contacting the decision maker and for dealing with  more...

Building a Winning Sales Team Building a Winning Sales Team Championship teams win titles because they are comprised of members who are talented athletes possessing the right combination of skills, attitude, and enthusiasm to go out and win. The members of a winning sales team must also have the right skills, attitude, and enthusiasm to be successful. As a sales manager, how do you build an effective sales team? This  more...

Conducting Effective Sales Research Meetings ...Conducting Effective Sales Research Meetings Researching your target accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills  more...

Effectively Using Customer-focused Research Meetings Effectively Using Customer-focused Research Meetings In this course, you'll learn about bringing your research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore  more...

The Voice of Leadership Self-Assessment Motivation The Voice of Leadership: Self-Assessment & Motivation It's exciting when you can see your leadership development progress. Understanding how far you've come, and knowing what areas need improvement, increases your motivation to continue to grow as a leader. You can change your behaviors and increase your motivation by learning. This course covers techniques leaders can use to carry out a  more...

Performance Appraisal Essentials Conducting Traditional Appraisals ...Conducting Traditional Appraisals If you were to poll a group of managers about how comfortable they feel conducting appraisals, you would probably find few saying they feel completely comfortable. Conducting appraisals isn't easy but it's an important part of a manager's job. Regularly appraising your employees' job performance can reinforce outstanding performance, as well as help your  more...

Incident Management Response Introduction Resources Incident Management & Response: Introduction & Resources ISACA Certified Information Security Manager Certified Information Security Manager® Managing incidents, and the response that is put forward by an organization falls directly under the duties of a CISM. Organizations must have a plan in place, and must know the steps they will take to deal with incidents when they occur. This  more...

Preparing to Interview ...Conducting effective interviews is as much an art as it is a science. You need to use your instinct and discernment, but solid preparation is equally important. Preparing properly helps you evaluate candidates accurately and fairly, helps to create a positive impression, and shows that you are professional. It can also help you avoid common errors such as talking too much, or asking close-ended  more...

Conducting an Effective Interview ...Conducting an Effective Interview Proper preparation is crucial to ensure a good interview. But all your preparation will be useless if you don't follow some important guidelines when conducting the employment interview. Opening the interview properly and establishing a sound format are key. You must also be mindful of the functions of different question types and styles so you can use  more...

Managing the Dismissal of an Employee Managing the Dismissal of an Employee One of the main reasons managers are reluctant to dismiss an employee is because they dread the termination interview. Even if the termination is a layoff, giving notice to an employee is a heavy burden. How you manage the termination interview will impact remaining employees and your organization. You must learn how to handle dismissals fairly by  more...

Competitive Marketing Strategies Conducting an Internal Analysis ...Conducting an Internal Analysis When developing competitive marketing strategies, one of the most important steps is carrying out effective research and analysis. As well as assessing the external competitive environment, you need to look inward. In other words, you need to assess your organizational capabilities - what unique skills and resources does your organization have and how can  more...

Creating Maintaining a Positive Work Environment ...s who foster the work atmosphere; they're responsible for conducting things in a way that helps raise people's spirits. Leaders can also help counteract a negative environment, and create a positive one by communicating honestly, respecting and supporting others, and maintaining a good attitude themselves. This course introduces some best practices for creating a positive work environment.  more...

Managing Virtual Teams ...ms Virtual teams are emerging as the basic unit for conducting business of all types. Studies show that over 80 of workers today are involved in some way with team members who are not physically located in the same office. Virtual communication networks have made virtual teams possible, while globalization has made them a necessity. Leading virtual teams presents new challenges to leaders  more...

HR as Business Partner Managing Talent for Organizational Success HR as Business Partner: Managing Talent for Organizational Success An organization's talent is the key to its success, and HR is perfectly positioned to contribute to that success by optimizing the workforce and engaging employees to use their knowledge, skills, and abilities to support the organization's goals and objectives. This course covers ways in which transformational HR can direct  more...

Identity Presence Privacy Identity, Presence & Privacy As we move towards more applications being delivered via the cloud, and businesses using a cloud computing models, we also need to consider the implications for the management of identity. This course ensures you are familiar with identity and access management (IAM) and the common industry protocols used to extend identity to the cloud. It covers the concept of  more...

Conducting Performance Reviews Course description -- Performance reviews are one of the most challenging responsibilities that leaders have, and this course will walk you through the process step by step and help you avoid many common pitfalls. There are ways to get the employee involved in the review process, and techniques to use in the performance discussion itself. Youa ™ll be given techniques for dealing with  more...

The Internet - Applying the Basics to your Business ...Conducting business research through the Internet Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search  more...

Customer Relationship Management CRM -Part 2 DISCONTINUED--Advanced CRM is the second and final part of our program. The course will teach you how to independently develop a CRM plan for your organization after conducting a focused analysis of your organization`s business processes and customer profile.  more...

Manufacturing Statistics Personal Training Library ...ity tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with process capability complications, and how to use z-tables. (2 Units; 2 Assessments; Approximately 6 hours of training.) The DOE: Screening Experiments course provides an overview of the full family of experimental designs but focuses on Screening  more...

Six Sigma Black Belt Personal Training Library ...ity tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with process capability complications, and how to use z-tables. (2 Units; 2 Assessments; Approximately 6 hours of training.) The Measurement System Analysis (MSA) course includes detailed tutorials on many measurement system analysis techniques including  more...

Conducting Effective Accident Investigations ...quickly determine the causes behind workplace accidents. Conducting Effective Accident Investigations It doesn`t have to wait until someone like Indiana Jones descends ancient stone staircases by torchlight, you can quickly determine the causes behind workplace accidents. With our Conducting Effective Accident Investigations safety training program, supervisors and managers will learn the  more...

Advanced Customer Relationship Management -Part 2 ...ependently develop a CRM plan for your organization after conducting a focused analysis of your organization`s business processes and customer profile. This is an Instructor-Led course Advanced Customer Relationship Management (CRM)-Part 2 In todays highly competitive business environment, knowing your customers well and effectively interacting with them is a mission-critical exercise. This  more...

Bloodborne Pathogens ...interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that ?it is critical that trainees have an opportunity to ask and receive answers to questions where material is unfamiliar to  more...

Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing ...interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that "it is critical that trainees have an opportunity to ask and receive answers to questions where material is unfamiliar to  more...

Conducting Business in Latin America ...egion and market themselves to international businesses. Conducting Business in Latin America Welcome to Conducting Business in Latin America! As business interaction between the United States and Latin America continues to increase, so does the demand and opportunity for individuals who understand this unique region and can successfully conduct business there. Latin America is an evolving  more...

Build Your Own BIZ - How to Fire Firing an Employee may be the most difficult function you have to perform. How to Fire will help you get through this difficult process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this  more...

Build Your Own BIZ - How to Hire This course will help you make sound hiring decisions that help you maximize employee retention and return on investment. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your  more...

Build Your Own BIZ - Writing a Business Plan Business plans play a vital role in getting your company up and running. They help you clearly define your goals, expectations, and needs. This online course will help you craft a successful business plan for your organization by providing valuable insights via video, text, and downloads. The course of study has been expertly developed by an accredited college and can be completed within the  more...

How to Motivate Employees ...rs. Topics covered include using effective communication, conducting effective meetings, and encouraging creative problem-solving. The series also discusses rewarding effort and correcting mistakes without damaging motivation. Other topics examined include time and stress management, training and education and motivation, and building trust. This series is designed for those interested in  more...

Job Hazard Analysis This one-hour course is intended to provide information that will help improve the quality of work environments, improve absenteeism, help maintain a healthier workforce, reduce injury and illness rates, and make workers feel good about their work. This course was specifically designed for supervisors and managers to help enhance existing techniques in Job Hazard Analysis. The content in this  more...

Components of Financial Statements This course presents an overview of the relationship between business management decisions and financial statements, introducing the learner to critical concepts and terminology that are necessary for conducting an applied interpretation of financial statements.  more...

Conducting the Behavioral-based Interview Interviewing is no longer a process of interrogation. In fact, the previously held view that an interview is an opportunity for an interviewee to "sell" himself is under considerable challenge. What's taking the place of the traditional interview? The behavioral-based interview. The behavioral-based interview differs significantly from traditional interviewing styles because it focuses on the  more...

Appraising Performance Simulation ...ce key appraisal skills, including assessing performance, conducting appraisals, and motivating and developing employees, in order to improve the effectiveness of their appraisals and enhance the performance of their employees. The Appraising Performance Simulation comprises four scenarios and is based on the SkillSoft series "Appraising Performance." Throughout the simulation links are  more...

Lean Value ...s not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational boundaries and stream from manufacturer to supplier to  more...

American Business Formations in the 21st Century ...usiness relationships.This course presents strategies for conducting business with each kind of business formation and for developing your business through acquisition, joint venture or minority investment. As a manager, you will also be introduced to strategies for avoiding antitrust liability or situations where courts may "pierce the corporate veil."Finally, this course explains the bearing  more...

Sales Management Building a Championship Sales Team ...viewing her resume. Then you need to follow the steps for conducting the interview. Unit 2: Building Sales Team Unity (0.5 - 1 hour) Sequence the steps for building relationships that increase motivation. Follow the steps for building relationships that increase motivation. Select the steps for building trust among sales  more...

Sales Management Leading a Sales Team ...itory strategy and what factors you need to consider when conducting territory reviews. You will also learn what forecasts sales managers usually develop, the four factors to define when referring to a forecast, and how forecasts are used. In addition, you will learn steps for conducting sales meetings and the best method for setting goals in the meetings. Learn To  more...

Strategic Management Analyzing Strategic Options ... Review the appropriate information when conducting a strategic audit. Identify the elements that form the SWOT acronym. Apply the value chain analysis to evaluate the internal environment. Recognize the components that represent the external environment. Identify the  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 ...es. To identify guidelines for conducting searches in a Lotus Notes 6 database. To modify a table in a Lotus Notes 6 database. To identify methods of enhancing the presentation of information in a Lotus Notes 6 database table. To create sections in a Lotus Notes 6 document. Audience  more...

International Business Essentials The Global Business Environment ... to define the PPP theory, how to identify guidelines for conducting business with people of different cultural orientations, and how to adhere to the basic business practices, protocol, and behavior styles of other cultures. Learn To: Identify the four types of business strategies. Identify steps for developing cultural competence. Identify guidelines for conducting international  more...

International Business Essentials Series The International Business Essentials Series includes the following courses: International Business Essentials: The Global Business Environment International Business Essentials: Succeeding as a Global Manager International Business Essentials: Conducting Business in Europe To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

International Business Essentials Conducting Business in Europe ...Conducting Business in Europe offers students an understanding of how to conduct business successfully in Germany, France, and Great Britain. The program covers historical, political, and religious characteristics of these countries, how to negotiate successfully in Europe, how to successfully communicate, and how to conduct effective meetings and presentations in each country. The program also  more...

Interviewing Skills Series The Interviewing Skills Series includes the following courses: Interviewing Skills: Preparing for an Interview Interviewing Skills: Conducting an Interview Interviewing Skills: Laws Governing the Interview Process To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Moving from Technical Professional to Mgr Series Getting Started ...s of a formal project request. Identify guidelines for conducting a feasibility study. Identify reasons for analyzing customer requirements. Simulation Overview: You are a project manager with Icon International. You've been appointed by Katherine Cavanaugh, Senior IT Manager, to manage the Reservation project. The project involves adding more features to the popular Reservation  more...

Creativity Innovation Promoting Team Creativity ...es a manager has once a team has been assigned. Unit 2: Conducting Team Sessions (0.5 - 1 hour) Determine the most effective leader for a creative session. Follow the steps for conducting a creative session. Identify individuals who might hinder creative sessions. Manage an individual who might  more...

Business Accounting Accounting for Liabilities ...iew of the types of liabilities a company may accrue when conducting business activities, how to manage those liabilities, and how to calculate the time value of money. The program details types of current and long-term liabilities and how they are accounted for on financial statements, as well as how to calculate the present value, future value, interest rate, and maturity date on various  more...

Emotional Intelligence Applying Emotional Intell in the Workplace ...g conflict, maximizing team and employee performance, and conducting interviews. Learn To Identify reasons Emotional Intelligence is important in the workplace. Apply the LISTEN process in a work environment. Identify different types of intelligence. Apply the LISTEN process in  more...

Business Etiquette Office Protocol ... professional appearance. Identify the guidelines for conducting business in a cubicle. Identify the guidelines for conducting business in an office. Identify the guidelines for developing positive relationships with co-workers. Identify the actions you can take to practice appropriate Internet use at work. Identify situations in which you should not make loyalty your first  more...

Call Center Mgt Managing Motivating Your Staff ... an employee. Apply steps for conducting a feedback meeting with your employees. Develop an action plan with an employee who has below average performance. Audience The target audience for this series is all center managers who want to find ways to help their inbound call centers run more effectively. Deployment Options  more...

Interviewing Skills Conducting an Interview ...Conducting an Interview, you will learn the various processes and techniques used to conduct interviews that result in successful hires. Specifically, it teaches students how to conduct an interview through the opening, information gathering, and closing stages, as well as how to address difficult interviews. In addition, students will learn how to evaluate candidates properly to ensure the  more...

Interviewing Skills Laws Governing the Interview Process In Interviewing Skills: Laws Governing the Interview Process, you will focus on laws that govern the interviewing process. You will learn how to comply with laws regarding employee interviewing and selection, including those treating Equal Employment Opportunity (EEO), pregnancy discrimination, disabilities, and immigration status. Finally, you will explore the provisions, guidelines, and terms  more...

Workplace Aggression Taking a Proactive Approach ...ogram. Follow four steps when conducting an interview. Follow the appropriate guidelines when disciplining or dismissing an employee. Audience Managers who want to learn how to successfully establish a workplace aggression policy and use proactive hiring techniques. Deployment Options e-Learning Accreditation NASBA  more...

Recruiting Retention Keeping Your Good Employees ...es through orientation. The program also covers steps for conducting feedback sessions and coaching. Learn To Identify organizational facets that affect employee retention. Sequence the steps for the orientation process. Identify aspects of the work environment that affect employee retention.  more...

Exit Interviewing Skills Preparing for an Exit Interview ... Identify the three factors you should consider before conducting exit interviews. Explain what information should be collected during an exit interview. Identify guidelines for interviewing effectively. Communicate effectively during an exit interview. Identify guidelines for  more...

Exit Interviewing Skills Conducting an Exit Interview ...Conducting an Exit Interview covers how to follow the exit interview process, use descriptive statistics for analysis, and report exit interview results. The program covers how to calm upset employees, handle complaints, and prevent information distortion. It also covers how to use effective analysis tools, compile information for analysis, and follow up on problems. Learn To  more...

Exit Interviewing Skills The Termination Process ...tions. Identify the steps for conducting termination meetings. Conduct a termination meeting. Audience HR Managers and other managers in a company who are responsible for conducting exit interviews. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options  more...

Human Resource Law Understanding Privacy Rights ... Avoid common mistakes employers make when conducting e-communications. Apply the guidelines to conduct legal e-communications. Communicate to an employee the actions he or she should avoid when using e-communications. Audience The target audience for this series is HR managers, HR directors, and senior managers.  more...

Succession Planning Successors Plan Evaluation Planning Tools ...ength. Sequence the steps for conducting a systematic evaluation. Identify information obtained by conducting a complete assessment. Identify reasons for using software tools for performance appraisals. Identify ways of maintaining talent banks. Audience This course is suitable  more...

Six Sigma Managing Six Sigma Projects ...). Identify the data required when conducting a failure mode and effects analysis of a new design or process. Simulation Overview: In the simulation at the end of this unit, you will meet with Janet Porter, Director of Business Development, and Bruce Madison, Director of Information Services with Icon International, to discuss  more...

Business Problem Solving Problem Solving Teams ...ving team. Sequence the steps for conducting a meeting. Conduct a meeting. Simulation Overview: In the simulation at the end of this unit, you are a Senior Project Manager at a contracting firm owned by Icon. Months ago, your firm signed a contract to build an office park and storage facility. However, due to the late  more...

Delegation Understanding Delegation ...ssignment. Identify the steps for conducting a briefing meeting. Simulation Overview: In the simulation at the end of this unit, you will meet with Tyrell Johnson, Advertising Manager at Icon International, Dina Compton, Marketing Assistant, and Ronald Spear, Marketing Assistant. You are the Brand Manager in Icon's Marketing department. Dina has  more...

Conducting Meetings The Meeting Process ...Conducting Meetings: The Meeting Process provides participants with a framework for planning, participating in, and concluding meetings successfully. They learn techniques for establishing the purpose and agenda of a meeting and facilitating participants' progress toward the meeting goals. Learn To Define and communicate the purpose, objective, setting, and  more...

Conducting Meetings Managing a Meeting ...Conducting Meetings: Managing a Meeting enables participants to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision making in a meeting, as well as techniques for fostering creative thinking and for managing conflict among meeting participants. Learn To Lead  more...

Conducting Meetings Effective Meeting Communication ...Conducting Meetings: Effective Meeting Communication enables participants to build a positive climate during a meeting and follow best practices of verbal and nonverbal communication to conduct a successful meeting. Learn To Distinguish between different meeting climates and employ techniques for fostering a positive meeting climate.  more...

Total Quality Management Fundamentals ...policies. He also wants to ensure that you are capable of conducting the study to his requirements. Unit 2: Foundations for Total Quality Management (0.5 - 1 hour) Use a Trust Integrity Ethics checklist for laying a quality management foundation. Recognize the importance of communication in a quality management framework.  more...

Correcting Performance Problems Addressing Performance Problems ...essing Performance Problems, you will learn a process for conducting effective feedback sessions with employees who have a performance problems. You will also learn guidelines for explaining to employees the impact of their problem behavior. In addition, you will learn the correct way to address negative employee responses, as well as how to respond when to employee reactions such as denial,  more...

Correcting Performance Problems Disciplining Employees ...ms: Disciplining Employees, you will learn guidelines for conducting an effective disciplinary meeting and how to determine whether you have sufficient cause and evidence to discipline an employee. You will also learn how to prepare for disciplinary action and how to determine whether you need a witness present for a disciplinary meeting. In addition, you will learn the proper way to document  more...

Managing Performance Establishing a Peformance Plan ...undation on which to base her performance plan. Unit 2: Conducting a Performance Planning Meeting (0.5 - 1.5 hours) Identify reasons why creating a performance plan is important. Conduct a performance planning meeting using the nine-step process. Identify the steps of conducting a performance planning meeting.  more...

Managing Performance The Performance Appraisal Process ... avoid influencing Susie's evaluation of Patty. Unit 2: Conducting an Appraisal Discussion (0.5 - 1.5 hours) Recognize actions you should take to prepare for an appraisal discussion. Identify steps for preparing your employees for appraisal discussions. Recognize the guidelines for leading an appraisal discussion.  more...

Managing Performance Overcoming Performance Appraisal Challenges ...isors who want to learn how to overcoming challenges when conducting performance appraisals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Communicating Regularly with Employees (1 - 1.5 hours)  more...

ISO 9001 2000 Overview of Standards ...s findings. Identify the steps for conducting a dummy internal compliance audit. Identify the arrangements for a certification audit. Identify requirements for maintaining ISO 9001: 2000 registration. Simulation Overview: : In this simulation, you will meet with Carla Jackson,  more...

Coaching Communicating with Employees ...oaching. Follow the steps for conducting face-to-face meetings with problem employees. Use the appropriate approach when confronting your employee. Audience Managers and supervisors who want to learn how to apply coaching concepts successfully by using good communication techniques. Deployment Options e-Learning Accreditation  more...

Negotiating The Negotiation Process ... Apply the guidelines you should follow when conducting a challenging negotiation. Audience Managers, team leaders, and professionals who are responsible for negotiating on behalf of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options US English  more...

HIPAA Privacy Business Associates In HIPAA Privacy and Business Associates you will learn the fundamentals of HIPAA Privacy training. The course explains HIPAA, as well as the concepts of administrative simplification, covered entities, and how HIPAA training impacts preferred partner companies and repricing organizations, as well as other business associates. Learn To Identify the value of  more...

Team Leadership Conducting Productive Team Meetings ...Conducting Productive Team Meetings gives the student an overview of conducting meetings in a team setting and explains the development of meeting agendas. The program covers in detail the steps for developing agendas and conducting team meetings, the different types of meetings, and the guidelines for preventing ineffective team meetings. Learn To Follow steps  more...

Essentials of Business Law Cyberlaw ...the issues as they relate to your new position. Unit 2: Conducting Business in Cyberspace (0.5 - 1 hour) Choose established cyberspace regulations. List the disadvantages of advertising over the Internet. Identify methods of advertising in cyberspace. Identify regulations used to govern e-money.  more...

Brand Management Managing Brand Equity ... Select the factors you should measure when conducting a brand assessment. Identify characteristics that comprise an effective brand equity measuring technique. Select options for reinforcing brand equity. Audience The target audience for this series is managers and marketing personnel who wish to learn to interpret the  more...

Organizational Learning Deploying a Knowledge Mgmt System ...l Learning Time 2 to 4 hours Objectives Unit 1: Conducting a Pilot Project (0.5 - 2 hours) Identify questions for preparing for a pilot project. Arrange in order the steps for developing a pilot project. Follow the steps for developing a pilot project. Simulation Overview:  more...

Site Server 3 0 Commerce Solutions - Part 1 ...elated to physical design. Sequence the steps taken when conducting a site performance assessment. Identify characteristics of a well-designed user interface. Identify considerations related to the formation of an e-commerce site security policy. Identify characteristics of security technologies. Identify techniques for securing an e-commerce site using authentication and permissions.  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 ...es. To identify guidelines for conducting searches in a Lotus Notes 6 database. To modify a table in a Lotus Notes 6 database. To identify methods of enhancing the presentation of information in a Lotus Notes 6 database table. To create sections in a Lotus Notes 6 document. Audience  more...

Conducting Meetings Series The Conducting Meetings Series includes the following courses: Conducting Meetings: The Meeting Process Conducting Meetings: Managing a Meeting Conducting Meetings: Effective Meeting Communication To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Team Leadership Series The Team Leadership Series includes the following courses: Team Leadership: Developing a High Performance Team Team Leadership: Conducting Productive Team Meetings Team Leadership: Promoting Your Team a a s Effectiveness To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

CIW Security Professional Security Auditing Attack Techniques ...r roles with associated approaches. Identify steps for conducting compliance analysis. Identify the tasks performed in the various stages of the risk assessment process. Identify features of network penetration attacks. Identify network resources that may be potential targets for attacks. Identify server resources that may be potential targets for attacks. Identify key aspects  more...

A 2003 OS Technologies Part 3 Troubleshooting ...rt. To identify guidelines for conducting service calls. To identify guidelines for troubleshooting printer problems. To configure spool settings for a printer. To match common blue screen errors with their descriptions. To differentiate between components of  more...

Advanced Business Comm Guidelines for Effective Comm ..., uses of information technology, managing, planning, and conducting executive-level meetings. In addition, you will learn about giving guidelines for creating audienced-centred messages, and about the use of transitions. Learn To To identify the guidelines for developing your communication approach. To identify the steps in the communication process. To identify the problems  more...

Frontline Leadership Knowledge in the Workplace ...es the importance of managing knowledge in the workplace, conducting assessment interviews for employees, utilizing employee knowledge and input, and providing employees with opportunities for continuing education. The program also details the affects technology has on the exchange of knowledge and offers guidelines for using specific types of communication technology. Learn To  more...

Project Leadership Overcoming Obstacles ... components of sending and receiving a message. Unit 2: Conducting Meetings and Managing Decisions (0.5 - 1 hour) Sequence the steps for conducting a successful team meeting. Identify the steps for conducting a successful team meeting. Identify the steps for creating a decision matrix. Sequence the  more...

Moving from Technical Professional to Mgr Managing the IT Dept ...creasing help desk efficiency. Identify guidelines for conducting user surveys. Simulation Overview: As project manager, you have called an urgent meeting to discuss the problems facing the IT department. The department has undergone many changes recently and is running behind in many areas. It has been decided to set up a new help desk to create a more structured approach to dealing with  more...

Exit Interviewing Skills Series The Exit Interviewing Skills Series includes the following courses: Exit Interviewing Skills: Preparing for an Exit Interview Exit Interviewing Skills: Conducting an Exit Interview Exit Interviewing Skills: The Termination Process To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Planning a Diversity Initiative ...tiative. This course will explore the necessary steps for conducting a diversity needs analysis. It will examine the basic groundwork that must be laid when starting a diversity initiative. Additionally, it will provide important information to help you successfully launch your diversity initiative. The course will also examine the strategies used to measure the success of a diversity  more...

Enterprise Analysis and Making a Business Case ...olves creating and maintaining the business architecture, conducting feasibility studies, identifying new business opportunities, scoping and defining the new business opportunity, preparing the business case and conducting the risk assessment, and preparing the decision package. This course is aligned with the International Institute of Business Analysis (IIBA) Body of Knowledge. It is  more...

Communicating and Implementing Requirements ...an, developing and presenting a requirements package, and conducting a formal review and sign-off of documented requirements. It will also look at how to review and revise solutions, assess and select a final solution, support the implementation of that solution, and perform post-implementation activities. This course is aligned with the International Institute of Business Analysis (IIBA) Body  more...

Team Leadership - Conducting Productive Team Meetings Team Leadership: Conducting Productive Team Meetings gives the student an overview of conducting meetings in a team setting and explains the development of meeting agendas. The program covers in detail the steps for developing agendas and conducting team meetings, the different types of meetings, and the guidelines for preventing ineffective team meetings.  more...

Advanced Business Communication - Enhanced Business Communication In the Advanced Business Communication: Guidelines for Effective Communication, you will be introduced to the world of business communication in general and to areas that are fundamental to effective business communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process, uses of  more...

Industrial Hygiene ...e to hazardous materials, and the procedures in place for conducting first aid and recording an incident of exposure in the workplace. LEARNING OBJECTIVES: * Understand how the body can be exposed to toxic substances * Learn the methods by which you can detect a toxic substance * Be aware of the effect that toxic substances can have on the body * Know  more...