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Conference Training Seminars and Classes
From Prediction Impact
Predictive Analytics Applied - Online Course on-line e-learning cbt (computer based) 94% of in-person attendees rated the class Excellent or Very Good. Predictive analytics is business intelligence technology that produces a predictive score for each customer or prospect. Each customer's predictive score informs actions to be taken with that customer - business intelligence just doesn't get more actionable than that. Predictive Analytics Applied is a self-paced online course  more...
From Serebra Learning Corporation
Effective Telephone Techniques on-line e-learning cbt (computer based) This course provides the learner with critical information about making a good impression when communicating over the telephone. It emphasizes the importance of good telephone etiquette, offers tips for building trust over the telephone, and discusses important non-verbal actions that are present in most telephone interactions. Additionally, it helps the learner make the most out of technology  more...
Effective Business Meetings Simulation on-line e-learning cbt (computer based) ...nt group. Functioning as both a meeting coordinator and a conference chair person, you will test your skills in a broad range of situations, running the gamut from materials procurement to conflict mediation. This simulation is based on the SkillSoft series Effective Business Meetings and includes links to the following courses: COMM0331, COMM0332 and COMM0333. Business professionals who want  more...
Effective Listening Skills Simulation on-line e-learning cbt (computer based) ...s events will be guided by an instructor, and your fellow conference attendees will be business professionals from various fields and experience levels. Though geared toward bettering communication and listening in a business setting, the seminar environment is casual, offering a safe and stress-free forum for self-evaluation and interaction. This simulation is based on the SkillSoft Series  more...
Administrative Functions on-line e-learning cbt (computer based) Administrative support professionals are the central nervous systems of an office. Their responsibilities are numerous and vital to the operation of their organization. Knowing the best ways to perform office functions will enable administrative support professional to complete their responsibilities efficiently and effectively. This course will present you with information that will help you  more...
Configuring Media Resources and Softkey Templates on-line e-learning cbt (computer based) To explain how to use Cisco CallManager to install, configure, and manage media resources, and how to modify standard softkey templates and apply them to Cisco IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
Cisco Voice over IP Integrated Applications on-line e-learning cbt (computer based) To distinguish between the Cisco Voice over IP (VoIP) applications that can be integrated into a Cisco IP telephony solution IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
VoIP Signaling and H 323 Call Control on-line e-learning cbt (computer based) To identify the role of signaling and call control in a VoIP network, configure H.323 gateways and gatekeepers, and identify the various commands used to monitor and troubleshoot H.323 IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432)  more...
Configuring Media Resources and Adding Users on-line e-learning cbt (computer based) To configure and manage media resources in Cisco CallManager and add users and use Cisco CallManager to configure user options and settings for Cisco IP Phones in an IP Telephony network. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
Toll Fraud Prevention and IP Phone Security on-line e-learning cbt (computer based) To recognize toll fraud exploits and prevent them, and how to secure the Cisco IP Phone against threats IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
Using the Internet on-line e-learning cbt (computer based) This WestNet e-Learning module introduces Web clients and how to use them. It also explores the differences between search methods and reviews data transfer methods and electronic mail.  more...
From 123-CBT Computer Based Training
Principles of Marketing Fundamentals of Marketing on-line e-learning cbt (computer based)cd rom ..., Icon's Marketing Communications Manager, will be in the conference room with you, while James Cahill, Icon's Senior Product Manager, will be participating in the meeting by phone. As the Marketing Director, James and Carol will provide you with background information and recommendations, but you will need to make the final decision on developing the marketing mix. You will need to consider  more...
Advanced Project Mgmt Project Estimating Techniques on-line e-learning cbt (computer based)cd rom ...mulation, you are attending a weeklong project management conference. You will meet with Nancy Hurst, an experienced project manager who will ask you a series of questions designed to test your knowledge of time-box, life-cycle, and Delphi estimates. Through her questions and your answers, you'll gain a better understanding of these three estimating techniques. Unit 2: PERT, Function Point,  more...
Team Participation Resolving Conflict in Teams on-line e-learning cbt (computer based)cd rom ...uss how many people Icon should send to an upcoming sales conference. The three of you have already agreed that the District Sales Managers should attend. There has been some conflict about whether the Account Executives should be sent as well. Unit 3: The Process for Resolving Team Conflict (0.5 - 1 hour) Apply the eight steps for resolving team conflict.  more...
Virtual Teams Communicating Effectively on-line e-learning cbt (computer based)cd rom ... In this simulation, you will participate in an audio conference with Kevin McDonald, Amanda Douglas, Drew Canfield, Marcus D'Angelo, and Chala Merino, who are all members of the Global Sales and Marketing Taskforce. Both Kevin and Amanda will be at your location, while Drew, Marcus, and Chala will be communicating via speakerphone. You are leading a meeting to discuss the implementation of  more...
From JED New Media inc.
Equipping for a Presentation on-line e-learning cbt (computer based) Discover several techniques to overcome the fear of public speaking. Regardless of the purpose of a presentation, there are a number of tools that enable you to make it powerful. Learn how to present your ideas clearly, in a convincing and compelling speech.  more...
Tackling Tradeshows on-line e-learning cbt (computer based) Get your money s worth every time you participate at a tradeshow! Use the methods proposed here to determine whether exhibiting at a tradeshow is a worthwhile investment for your company. Explore tips on how to plan, justify and participate in tradeshows to obtain maximum benefits.  more...
Training Delivery Vehicles on-line e-learning cbt (computer based) Are you on a quest for new alternatives when selecting a training delivery vehicle? Are you looking to maximize learning benefits and foster productivity in your workplace? Survey available options and find out how to choose a winning combination suitable for your particular learning situation. Let your training needs drive the solution, not vice versa.  more...
From Quantum Results Corporation
Executive Leadership Development on-line e-learning cbt (computer based)study at homee-bookbook The Executive Leadership Program focuses on the needs of high-level corporate leaders to achieve sustainable results. While leadership depends on specific behavior that should exist in every member of an organization, executive leadership requires another higher level of holistic view of the organization. This program supports the development process of how the leader set practical personal and  more...
Customer Service Development on-line e-learning cbt (computer based)study at homeself directedbook Do you know that according to a survey made by different institutions including the American Society of Quality: -68 of customers turned away by an attitude of indifference on part of service provider. -It cost more than 5 or 6 times to attract a new customer rather than to keep an existing one. -Happy customers will tell to 4 or 5 others of their positive experience however dissatisfied  more...
From Grammar Counts
Grammar counts on-line e-learning cbt (computer based) Write and speak with confidence. A yearlong grammar seminar for your entire workforce for just $10 a week. Grammar Counts provides to your company a daily e-mail with a grammar, punctuation, or usage tip. The e-mail can be distributed to any or all of your employees for no extra charge. The lessons take only minutes a day to read, and the knowledge accumulates at an amazing rate. Give your  more...
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This page was last updated on sb5- 10/05/08 at 21:14:48