Instructor Led Confidence Training in Canada

People Skills The Secret Behind Project Success ...es and difficult interpersonal situations and people with confidence and effectiveness Learn How To... - Dealing effectively with peers, subordinates, and superiors - Analyze and adjust your approach when influencing others - Minimize conflict and deadlocks - Build a foundation of influence and credibility to handle situations with discretion and authority - Deal effectively with  more...

Project Management Essentials ...ent methodology. Even more, they exit the course with the confidence to begin applying project management tools to their own projects. It is seeing this kind of response from participants that has prompted companies to recognize the value of this course and choose it as the must-have project management course for their project managers, project team members, and account managers. For more  more...

Project Management Applied Tools and Techniques This is our flagship project management course (also known as Project Management Essentials (PME)). Originally developed about 14 years ago, PME is very likely the longest continuously offered, fundamental-level 3-day project management course in Canada. Although it has undergone changes over the years, this course has consistently remained one of the most popular project management courses  more...

1-2-3 Paint Colour Selection - Client Colour Consultation Course ... according to Benjamin Moore. This course will boost your confidence in adding to your existing services list! Course Outline: a How Colour affects us a Design Guidelines for Colour Schemes a Colour Schemes and Decorating Styles a Colour Trends a How do to a Client Colour Consultation To Bring: Something that 'you love' that has at least 3 colours in it. Using the 1-2-3  more...

PRES 5 Day Professional Home Staging Redesign Course Kelowna ...new company in 2009 * Role play created to help gain confidence in selling your service to home owners, sellers, and realtors * Pricing, quoting and competitive bids. your instructors share their "mistakes" so you can avoid some of the start up pitfalls * Goal setting with professional business coach Cathy Clark * Referrals are the best way to save on your marketing budget -  more...

Certified Business Analysis Professional CBAP CCBA Exam Prep ...rience and prepare you to write CBAP ® exam with full confidence. You will receive more than 400 exam questions, a soft copy of the BABOK ® v2 and training from Business Analysts with years of experience applying the concepts in a variety of industries and organizations. WHO SHOULD ATTEND Business analysts looking to upgrade their skills or write the CBAP / CCBA exam  more...

ESL - English for Engineers Technicians and Technologists 40 Hrs ...s course are to provide the participants with: Increased confidence level when speaking, listening, reading and writing English Improved vocabulary for everyday and business situations A better awareness on the use of correct grammar Course Outline Each level will focus on the basic four skills of learning English, listening, speaking, reading and writing. Grammar and pronunciation  more...

Technical and Business Writing for Engineers 24 PDHs Description: Effective communication is a vital skill in todaya ™s workplace. Engineers are typically more comfortable with numbers than with grammar or the writing process. To succeed as an engineer, you need more than technical know-how. This intensive, hands on course will address the key concepts and methodologies in writing clear, concise engineering communication. Engineers will  more...

Design Construction and Rehabilitation of Culverts and Channels Description By participating in this workshop, you will focus on the practical application of sound planning, design, construction and maintenance practices for open channels and culverts. Culverts rehabilitation will also be introduced with the state-of-the-practice tools. An understanding of the hydrological and hydraulic principles that underlie practical design will also be developed. Case  more...

Urban Drainage Design Workshop Description: This two day workshop provides a detailed introduction to urban roadway drainage design. Design guidance for solving basic problems encountered in urban roadway drainage design is provided. The topics are hydrology including rational equation, soil conservation method, regression equations, and synthetic hydrographs; and highway drainage including gutter flow, roadway inlet  more...

Selling effectively in the insurance sector Selling effectively in the insurance sector: In an increasingly global, competitive marketplace, client managers and brokers need to be more than just a nice person to do business with. Increasingly they need to be able to discuss with senior boardroom clients the value proposition of solutions in a risk management and corporate finance framework. In particular, they need the ability to  more...

Inside Selling Skills Module 27 In this session, participants will discover many of the essential skills, qualities, behaviours and traits that will increase their ability to service their clients in a professional and profitable manner. You will learn how to properly greet incoming callers and walk-in customers in order to make a connection, build rapport, earn their confidence and trust. Suited for those who want to learn how  more...

Bartender One Dare to Flair Want to accelerate your flair? This value bundle includes our signature Working Flair and Exhibition Flair workshops and will help you build confidence fast! From practical working techniques to show stopping tricks, this is the way to flair!  more...

Bartender One Dare to Flair Want to accelerate your flair? This value bundle includes our signature Working Flair and Exhibition Flair workshops and will help you build confidence fast! From practical working techniques to show stopping tricks, this is the way to flair!  more...

Bartender One Dare to Flair Want to accelerate your flair? This value bundle includes our signature Working Flair and Exhibition Flair workshops and will help you build confidence fast! From practical working techniques to show stopping tricks, this is the way to flair!  more...

No Pressure Prospecting ~ Sales prospecting seminar in Toronto Prospecting Workshop in Toronto. Prospects lie to "salespeople", but that doesn't mean they are bad people. In fact, most people feel it's okay to lie to get rid of a "salesperson". Do you sound too much like a "salesperson" or a "telemarketer" when you call a prospect? Consider whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we  more...

No Pressure Prospecting ~ Sales prospecting March 22, 2007 8:00am - 2:00pm What you will learn: The 7 Integrated Keys to Sales Success The 25 Most Powerful Rules of Prospecting How to state your business to get a REAL prospect's attention How to engage a prospect with NO PRESSURE How to use "Voice Mail" to get prospects to call you back How to get past "Gatekeepers" How to make you "Cold Calls" wamr In this practical  more...

Making the Transition to Management - 2 Day Seminar Location: Toronto Date: 2007-07-16 List Price: $1795 Offered Price: $1256.00 Seats Available: 1 How You Will Benefit * Understand your new managerial responsibilities - make a quick, effective transition to your new role * Establish credibility and effective work styles * Build alliances with peer Managers * Master the basics of coaching, communication, motivation,  more...

Batending & Mixology Certification Mississauga Location: City of Mississauga Date: 2007-07-09 List Price: $249 Offered Price: $165.00 Seats Available: 10 If the MasterClass is not an option for you, the next best alternative is the Introduction to Bartending and Mixology certification program. This program covers the essentials of bartending, including Cocktails, Shooters and Martinis and will give you the knowledge and confidence to make  more...

Master Class Certification Mississauga The BartenderOne MasterClass is the MUST HAVE program according to industry standards If you're serious about getting a job in the bartending industry, this is the most complete bartender training program available. You will learn how to apply speed and accuracy techniques to Shooters, Martinis, Cocktails, Beer and Wine. Not to mention you will be serving with style and confidence with your flair  more...

Accelerated Master Class Certification Toronto- Bartender One The BartenderOne MasterClass is the MUST HAVE program according to industry standards If you're serious about getting a job in the bartending industry, this is the most complete bartender training program available. You will learn how to apply speed and accuracy techniques to Shooters, Martinis, Cocktails, Beer and Wine. Not to mention you will be serving with style and confidence with your flair  more...

ISO 20000 Consultant Certification ...ed quality of service and increased business and customer confidence * Improved reputation, consistency & interoperability * Impartial and external standard method of assessment and audit * Assessments recognized internationally within the industry * Process improvement through assessment and benchmarking * Superiority over competitors * Better understanding of business roles and  more...

Public Speaking Presentation Survival School ...has two unique qualities, appropriate skills and personal confidence. This confidence comes from knowing what you want to say, and being comfortable with your communication skills. In this comprehensive two-day workshop, you will master the skills that will make you a better speaker and presenter. It s like preparing every detail of a party. You are prepared, and it s going to be a smashing  more...

BartenderOne - Master Class Certification Mississauga The BartenderOne MasterClass is the MUST HAVE program according to industry standards! If you're serious about getting a job in the bartending industry, this is the most complete bartender training program available. You will learn how to apply speed and accuracy techniques to Shooters, Martinis, Cocktails, Beer and Wine. Not to mention you will be serving with style and confidence with your flair  more...

Master Class Certification Toronto The BartenderOne MasterClass is the MUST HAVE program according to industry standards! If you're serious about getting a job in the bartending industry, this is the most complete bartender training program available. You will learn how to apply speed and accuracy techniques to Shooters, Martinis, Cocktails, Beer and Wine. Not to mention you will be serving with style and confidence with your flair  more...

Managing Yourself During Change Uncertainty Transition 2 Days For most people in an organization the prospect of change brings feelings of fear and apprehension. They need to learn ways to handle their emotional reactions to the unknown future. Participants who complete this program will feel empowered to handle the change, uncertainty and transition in their life and workplace. They will have the tools to move towards control when their environment is  more...

Budget and Cost Planning For managers in todays business world, its essential to have a working knowledge of finance. We all play a role in our organizations finances, whether we realize it or not. For those who dont have training or a background in finance, you may be at a disadvantage as you sit around the management table. Understanding the cycle of finance will help you figure out where you fit into your companys  more...

Introduction to Computers the Internet This course provides a broad foundation for students so that they will have a greater awareness and confidence using personal computers. Students will gain practical information and skills, such as what a computer is, how to manage personal files and folders that they create, and how to use many of the programs that come with the Computer  more...

Accelerated Master Class Certification Niagara Falls The BartenderOne MasterClass is the MUST HAVE program according to industry standards! If you're serious about getting a job in the bartending industry, this is the most complete bartender training program available. You will learn how to apply speed and accuracy techniques to Shooters, Martinis, Cocktails, Beer and Wine. Not to mention you will be serving with style and confidence with your flair  more...

Computers 101 - Windows Operating System This one day course provides a broad foundation for students so that they will have a greater awareness and confidence using personal computers. Students will gain practical information and skills, such as what a computer is, how to manage personal files and folders that they create, and how to use many of the programs that come with Windows XP.  more...

Contact Center Manager Certification Training * Learn and practice new concepts and techniques for dealing with people, tools, and operations more effectively in a management and leadership capacity. * Broaden your understanding of the unique challenges of managing a contact centre most effectively in a customer service environment and learn new ways to bring about change despite resistance. * Acquire access to unique tools and  more...

Critical Elements of Customer Service This workshop is for any employee who deals with external customers or who serves those who do. The a Service Edgea is what keeps customers coming back to do business with you. Many customer decisions are based on how well they were treated by your front-line personnel. Does the customer feel valued? Are your staff members able to respond to customer requests and needs quickly? Is your staff  more...

Conflict Resolution Negotiating Win-Wins ...lict and resistance they see. Participants will gain confidence in their ability to confront issues and reach positive solutions. Participants will learn proven techniques and strategies that reinforce teamwork, improve communication, and reduce stress and they will discover skills for relating more effectively with people of all styles. Anyone who works in a management position, a  more...

Client Care Representative CCR Certified Training Program 2 Days ...ment. Gathering information in an orderly manner promotes confidence in agents to resolve issues, builds cooperation in the group and fosters customer confidence. A positive attitude goes a long way in promoting excellence in customer service. Learn skills to treat your customers with empathy, sincerity and consistency. Ideal Participants Ideal for new agents or as a refresher course for  more...

Project 2003 Introduction - cldouglas This course introduces users to Microsoft Project 2003. The software is designed for project managers who need a desktop tool to manage their projects in a way that it will improve your ability to organize work as well as communicate effectively through user-friendly tools. This course will teach you how to do that, as well as introduce you to the basic commands, functions, and capabilities of  more...

Comprehensive Workshop On Soil Engineering -Fundamentals And Applications Most engineers with responsibility for construction work need an understanding of different soils and how they behave. The depth of the required understanding need not be equal to that of geotechnical engineers who must use rigorous mathematics, extensive experience, theory and research in design. However, to be effective, the non-geotechnical engineers do need a comprehensive understanding of  more...

Essential Training Skills ...tical training skills that will enable them to train with confidence and proficiency. The opportunity to practice these skills in a safe environment will be a key benefit of this training workshop. LEARNING OBJECTIVES * Recognize the importance of considering the participants and their training needs, including the different learning styles and adult learning principles * Know  more...

Public Speaking Workshop Conquer Your Fears Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this one-day workshop is just for you! Ita ™s aimed at anybody who wants to improve their speaking skills in informal situations. Wea ™ll give you the confidence and the skills to interact with others and to  more...

Building Self-Esteem and Assertiveness ...confidence and success - and it all begins with you. Of all the judgments you make it life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously painful. Today you will discover some simple techniques that dramatically change how you feel about yourself. You will begin with increasing your self-awareness, then to recognize the  more...

Beginner Mandarin Chinese level 2 - T TH Description: This course is designed for complete beginners. If you have never studied Mandarin Chinese before this is the class for you. The first part of the curriculum focuses on tone, pronunciation, and pinyin (Chinese pronunciation represented by English letters), giving students a solid grounding in the basics needed for speaking Mandarin Chinese with confidence and accuracy. Students  more...

Rapport and Relationship Building ...siness professionals create rapport with ease to gain the confidence and trust of those that they meet. Discover the a Compliance Principlesa and the role that they play in decision making and professional selling. Explore techniques for avoiding disappointment and letting customers down. Participants will learn the importance of consistency in maintaining long term business  more...

Computers 101 - Windows Operating System - New Era This one day course provides a broad foundation for students so that they will have a greater awareness and confidence using personal computers. Students will gain practical information and skills, such as what a computer is, how to manage personal files and folders that they create, and how to use many of the programs that come with Windows XP.  more...

Design And Maintenance Of Roof Structures On Industrial Buildings Participants leave with practical learning and new ideas, which enable them to perform their roofing projects with increased confidence resulting in enhanced economy & efficiency. We'll also discuss the environmentally attractive Green Roofing concept.  more...

Economic and Technical Evaluations for Engineering and Maintenance Projects Using the appropriate evaluation techniques, engineering & economic decisions can be reached faster, more accurately, & with greater confidence, avoiding costly project delays, potential rework & possible failures, which is the focus of this course.  more...

Building Self Esteem Assertiveness Skills Building your self-esteem is essential for confidence & success, & it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously painful.  more...

Negotiating for Results - comphelp This workshop will give participants confidence when negotiating with both internal & external clients. It also includes techniques to promote effective communications & to turn face-to-face confrontation into side-by-side problem solving.  more...

Training For The Trainer - JDConcepts The Objective of this workshop is to develop skills in designing and delivering training including: developing self confidence developing presentation skills lesson planning training methods  more...

Outlook and Time Management Busy people who need to communicate effectively and manage their time well can use MS Outlook to define tasks accurately, process incoming information efficiently, manage schedules and projects, and create and respond to e-mail with greater confidence.  more...

Microsoft Excel 2007 Level 1 Intro Students will gain the knowledge the skills and the confidence to create format enhance and print simple spreadsheets.  more...

Finance for Non Financial Professionals Learn the basic practices of finance & accounting & how to effectively communicate with financial professionals. Get the confidence to go into the CFO s office & convincingly convey financial benefits & its link to the company s strategic objectives.  more...

Public Speaking Presenting A great presenter has 2 unique qualities: appropriate skills & personal confidence. This confidence comes from knowing what you want to say & being comfortable with your communication skills.  more...

The Winning Ways of Negotiating Negotiating is a fundamental fact of life at any level. This interactive workshop will help you give participants confidence when negotiating with both internal & external clients. It also includes techniques to promote effective communications...  more...

Lotus 123 Level 1 Intro French Students will gain the knowledge the skills and the confidence to create format enhance and print simple spreadsheets.  more...

Supervising Unionized Employees In this workshop we examine the needs of supervisors working in a unionized environment & build their confidence to help them effectively manage the day to day challenges that occur. We'll also review the roles & responsibilities of Management, Unions..  more...

CISSP Security Pro LIVE SIM The Certification That Inspires Utmost Confidence If you plan to build a career in information security one of today s most visible professions and if you have at least 5 full years of experience in information security, then the CISSP ® credential..  more...

Accelerated Bartending & Mixology Certification Toronto Location: Toronto Date: 2007-09-10 List Price: $259 Offered Price: $180.00 Seats Available: 2 If the MasterClass is not an option for you, the next best alternative is the Introduction to Bartending and Mixology certification program. This program covers the essentials of bartending, including Cocktails, Shooters and Martinis and will give you the knowledge and confidence to make great drinks  more...