Instructor Led Confidence Training Classes in United States

Mac OS X Troubleshooting & Maintenance ... steps you can take to keep your Macs running smoothly, a confidence in knowing more about OS X 10.3 & 10.4, and how to prevent data loss, restore a user's data and preferences, and more. This course is taught on OS X 10.4 workstations but the troubleshooting techniques you'll learn are equally applicable to OS X 10.3. Who should attend: Home Users, Macintosh Administrators and Support  more...

Difficult Debriefings and Death Notifications Difficult Debriefings and Death Notifications Instructor: Maxine Lynch Target Audience: Police and Fire Peer Support Personnel and Supervisors. This is a 4 hour class that gives the peer supporter hands-on practice conducting defusings and debriefings. Role play scenarios are realistic. Participants will increase their knowledge, skill level, and confidence in their abilities. Participants  more...

Networking Magic - Connect with Confidence Learn how to prepare for and profit from any networking opportunity, whether ita s a planned event or a chance encounter in an elevator. Being comfortable talking with others on a professional and personal level helps you develop more profitable relationships  more...

Solvency ii Training and Presentations ...quirement * Value-at-risk measure, with a 99.5% confidence level, over a one year period * Capital requirement for operational risk * Minimum capital requirement * Calculation of the basic solvency capital requirement * Calculation of the non-life underwriting risk module * Calculation of the life underwriting risk module *  more...

The European Union s Sarbanes-Oxley Act (E-SOX) ...valent regulatory vehicles * Restoring investor confidence in the EU * The European Unions Financial Services Action Plan (FSAP) * From the Eighth Directive of 1984 (Directive 84/253/EEC)to the 8th Company Law Directive on Statutory Audit (Directive 2006/43/EC) * From the Consolidated Admissions and Reporting Directive (CARD) to the Transparency Directive  more...

Engineering Statistics This short course covers all the usual topics in reliability and statistics and explains how the theory is applied in engineering. The actual evaluation of statistical formulas is done using programmable calculators, which simplify the process and save hours of tedious work  more...

High Impact Presentation Skills If your employees speak in public or give presentations this training is ideal for your business. Our programs can be tailored to your business, your clients and your business needs. Whatever level of experience, the skills in this training are designed to help employees:  Develop tailored materials to meet the audience s needs  Develop a mission statement, theme, and outline  more...

Negotiation Skills In this workshop, youll learn how to: Prepare for a negotiation Make wise choices regarding offers, counteroffers, and concessions Feel successful at the end of the negotiation Exude confidence by carrying yourself like a pro  more...

Speaking in Public Public speaking is a great way to enhance your image, increase your self confidence and improve in your career. You will learn how to develop materials, inspire an audience, make a speech memorable, exude professionalism and erase fear. We can customize a workshop to deliver on site for groups of at least 8 people.  more...

40 Hour HAZWOPER Initial Training The 40 Hour Initial HAZWOPER (Hazardous Waste Operations and Emergency Response) training class is a requirement under OSHA regulations 29 CFR 1910.120 and CFR 1926.65 for all employees who may deal with hazardous waste on a daily, occasional or emergency basis, on controlled or uncontrolled hazardous waste sites. The purpose of the 40 Hour HAZWOPER training is to provide students with the safe  more...

The Presentation Lab (tm) Participants in The Presentation Lab (tm) learn practical techniques and by experience to "own the room" whenever they speak: 1 - Speak comfortably and effectively in both planned and impromptu business and leadership situations 2 - Organize ideas and information into concise, convincing messages 3 - Develop a personal presentation style that creates impact 4 - Use visuals and supporting  more...

Professional Services Program (PS) ... articulate value, collaborate and present solutions with confidence! Workshops (10 days): The Professional s Toolkit Creating Valued Solutions Making the Business Case Collaborative Consulting Presentations That Count In many companies, the job of IT service provider has broadened beyond a technical role. Results are needed fast! This service provider is expected to quickly develop  more...

Beyond Bullet Points Although bullet points make it easy for us to create PowerPoint slides, they don t always make it easy for audiences to understand what we want to say. Growing numbers of people are expressing a sense of frustration with the conventional bullet points approach. Bullet points create obstacles between presenters and audiences. You might want to be natural and relaxed when you present, but audiences  more...

Ruby on Rails Training ...no time at all What you will learn Program with confidence in the Ruby language Program with confidence in the Ruby language Build and deploy a complete Rails web application Exploit the new features available in Rails 1.2 Use Rails' Ajax features to create slick interfaces Reap the benefits of a best-practice MVC architecture Work with databases easily using  more...

8814 Microsoft Dynamics GP Installation and Configuration ...h as optimization and troubleshooting, this course builds confidence and minimizes the installation time for your customers. Microsoft SQL Server 2005 is discussed as it applies specifically to Microsoft Dynamics GP. The course covers the installation of Microsoft Dynamics GP and the installation of the related products listed in the agenda. This course does not go into the setup and use of  more...

Microsoft Dynamics GP Installation and Configuration 8505 ...optimization and troubleshooting, this course builds your confidence and minimizes the installation time for your customers. Microsoft SQL Server is discussed as it specifically applies to the optimization of Microsoft Dynamics GP. The course covers the installation of Microsoft Dynamics GP and the installation of the related products that are listed in the agenda. This course does not discuss  more...

Data Mining: Level I ...rstanding of data mining terminology - Communicate with confidence among your developers and consultants - Plan and manage your data mining projects effectively from the start - Leave with resources, contacts and actionable plans to substantially reduce your project preparation time, costs and risks THE BUSINESS CHALLENGE Traditionally, organizations use data tactically - to manage  more...

Adobe Illustrator Part i Create logo designs & other postscript artwork with confidence. A clear, concise treatment of Illustrator s enhanced drawing tools & powerful text handling capabilities are provided. Customize the interface to match your style.  more...

Communications Mastery WHAT YOU'LL LEARN: Create instant rapport with everyone you meet Learn to create trust, credibility, and respect among your co-workers The eight cardinal mistakes of communication How to be a better listener How to get heard with People-Plotting Understanding subconscious and subliminal body language Promote cooperation between you, your co-workers, managers and staff How to make a  more...

Actus Management & Leadership Development Series PRG s Actus Management & Leadership Development Series is a 10 session program designed for Mid Level Managers and Line Supervisors. As a result of participating in this course, participants will: Achieve personal and organizational goals Learn and apply techniques to engage and motivate employees Set clear and measurable expectations Know when to delegate and how to provide direction  more...

Sarbanes Oxley and Basel II Training: Impact on IT and Information Security - 5 days ... The failure of the Bankhaus Herstatt and the crisis of confidence First Basel Capital Accord Formulating broad supervisory standards and guidelines Regulatory and economic capital Important objectives 1980s: The capital ratios of the main international banks are deteriorating Credit Risk Assets are weighted by factors On-balance sheet engagements Off-balance sheet  more...

Basel II Training - 3 days ... The failure of the Bankhaus Herstatt and the crisis of confidence First Basel Capital Accord Formulating broad supervisory standards and guidelines Regulatory and economic capital Important objectives 1980s: The capital ratios of the main international banks are deteriorating Credit Risk Assets are weighted by factors On-balance sheet engagements Off-balance sheet  more...

Project Management for Everyone A non-technical approach Increased productivity, reduced stress, greater confidence; these are some of the benefits of gaining control of your projects and your project team. This two day course provides practical skills which enable you to better manage all aspects of your projects and increase your team s performance by utilizing effective communication skills.  more...

How to Purchase Services ...orkshop you will learn to purchase services with the same confidence as purchasing "hard goods". You will learn how to find the right service suppliers and pin down what you are getting and for how much. You will discover proven ways to develop definitive services contracts and monitor service quality and supplier performance. When 73% of the workforce is employed by service industries selling  more...

Special Mystery Method Bootcamp ...ld improvea how GREAT it would feel to have the kind of confidence and knowledge that you command a skill-set to meet, attract, and seduce any model, actress, stripper, or girl next doora consider how much this training is wortha To make an understatement, A LOT. But after Straussa The Game, Mystery has been bombarded with so much publicity, that he rarely teaches seminars anymore. In  more...

Linux-Unix You will get all of the hands on experience that you need to build the knowledge and the confidence that you will need in this field. Theses courses will teach you how to master the UNIX users skill set which includes basic UNIX System V Release 4 Operating System and LINUX administration.  more...

Linux-Unix You will get all of the hands on experience that you need to build the knowledge and the confidence that you will need in this field. Theses courses will teach you how to master the UNIX users skill set which includes basic UNIX System V Release 4 Operating System and LINUX administration.  more...

Closing the Sale Closing the Sale Overview The bottom line is well, it s the bottom line! All the selling techniques, confidence, and knowledge are for nothing if you can t close the sale. Successful sales professionals close more — and more often — than ordinary reps. Learn the closing techniques that make successful sales professionals successful while simultaneously building the  more...

Coaching for Performance ...e performance while simultaneously building employee self-confidence and morale. Entelechy s simple coaching model is so effective that over time, your employees begin coaching themselves! In this module, you ll learn how to coach and when to coach — and you ll learn to leverage the personality/social style of the employee. You ll also learn how to use feedback to increase performance.  more...

Positioning the Value and Closing Positioning the Value and Closing Overview You ve only got a limited amount of time to state your case and make your point. How can you position the value of your solution so that the customer is absolutely convinced that your solution is far superior to all others including not doing anything? We ve all been caught speechless when the customer raises an objection that we hadn t  more...

Unlimited Referral Boot Camp Attend the Unlimited Referrals Boot Camp for Financial Professionals where you'll: Discover 8 tactics for getting more referrals without even asking. Learn the VIPS Method for asking that will get you referrals and NEVER hurt your client relationships. Ensure the highest quality referrals so you don't getted bogged down working with clients who don't fit your practice anymore. Handle  more...

Team Facilitation & Coaching - Developing the 'Internal Consultant' ...ader's credibility often is recognized through his or her confidence and effectiveness in leading and facilitating teams through business critical/strategic decisions. This becomes all the more challenging when team members are more technically proficient than their leader. Leaders with proficiency in facilitation are able to transcend this technology gap to channel the expertise of others to  more...

Prospecting: Love It or Hate It, Gotta Do It ...do what the competition isn t. It will increase skills, confidence in meeting resistance, and increase closing ratios/profit margins. Sales professionals must add value to prospects and be seen as a consultant who can help improve their business s bottom line and market share, as a partner working with them...while winning the sale over the competition. There are two parts to the series.  more...

Questioning: The Key to Winning Sales . It is essential in today s business world to fully understand the selling process, selling tools to use, when to use them, and to do what the competition isn t. It will increase skills, confidence in meeting resistance, and increase closing ratios/profit margins. Sales professionals must add value to prospects and be seen as a consultant who can help improve their business s bottom line and  more...

Closing & Objections: Win the Sale The selling world has gotten harder and harder. Winning sales is more important than ever before. Good, strong selling does not happen by luck-but by design. People are not born salespeople , but rather learn and master a variety of skills to lead a prospect from no to yes . It is essential in today s business world to fully understand the selling process, selling tools to use, when to use  more...

Using Emotional Intelligence: How to Best Use Your Brain for Successful Results ...-alert' -Activating choice based on awareness -Building confidence and capacity -Understanding and working well with others -Increasing skills of negotiation, collaboration and influence Methods Used The workshop is highly interactive, giving participants a chance to practice the new skills and to discuss how to integrate the skills after class is over. Techniques used include  more...

Assertive Communication In our Assertiveness a Communication Skill Workshop, we identify three major factors that keep us from communicating assertively (rank, intimidation, fear of change). We explore the current communication style of your organization to identify how this style influences day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman?  more...

Focus on Facilitation ...s output in various formats. Now you will have complete confidence in your ability to work with groups as an expert de Bono facilitator. Whether participants walk into your meeting room or take their places on your computer monitor, they will show up prepared and will contribute fully when you employ all your new tools and techniques. At Focus on Facilitation, you'll learn through  more...

Getting Our Message Across Strategies for More Effective and Confident Public Speaking ...nd community leaders, this 2 day course will give you new confidence, strategies and practical tips for approaching the often dreaded public speaking assignment. It will cover both the cognitive side of presentations organizing your thoughts and information and the physical dimension enlisting your voice and other physical tools at your command--to engage your audience on an emotional as well  more...

Positive Assertive Management If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.  more...

Communicating & Presenting for Management Success Your ability to communicate with individuals and with small and large groups is crucial to your success. This 3-day course will give you the skills and confidence to listen, give praise and negative feedback, run meetings effectively, and deliver clear messages to any audience. You will have several opportunities to be videotaped and to see and hear yourself in action.  more...

Improving Your Presentation Skills Regardless of your position, you will occasionally be required to present information to others. Whether the presentation is impromptu, casual or formal, you must be able to demonstrate confidence and clarity to effectively deliver your message. This workshop provides strategies, coaching, and practice in developing your presentation skills.  more...

Emerging Leaders ...le you to lead your organization into the future with the confidence that you are going in the right direction and taking others with you. Developing them to become the future leaders of the organization. Level V Leadership - Leading Organizations that Continuously Teach Their People to Lead Lastly you will learn what it takes to lead change instead of having change lead you. You will  more...

Back to Basics Supervision Back to Basics Supervision - Often we forget the basics of supervision in our day-to-day operations. Whether we are a new supervisor or a long-time manager, our bag of tools may become rusty without use and proper care. Back to Basics Supervision is a two-hour workshop that looks at the characteristics of management, attitude, self-confidence, coaching, the circle of motivation and a success  more...

Presentation Skills for Business Improve your staff's productivity and profile by training them to deliver effective presentations with confidence and ease of delivery. Presentation Skills training looks at presentation from a process viewpoint and takes the participant from the design to delivery of an effective presentation.  more...

Microsoft MCSA/MCSE/MCDBA (Quad Cert) By becoming certified you are investing in yourself and your career. Employers and professionals know that certification results in: An increased understanding of the planning, design, and maintenance of complex systems A more effective troubleshooting approach Efficiency and productivity in the workplace Higher morale and self-confidence Salary increases, bonuses, and  more...

How to Effectively Present Your Ideas ...ch you how to improve your presentations and improve your confidence. You will also learn how to properly structure your presentations, how to use visual aids, gestures and speaking postures. You will also be provided with some physical and mental techniques you can use to reduce your speech anxiety. Lenny, a professional speaker and author of the book, "10 Days To More Confident Public  more...

Dealing With Difficult Customers Sharpen your customer service skills and build confidence in your ability to turn an angry complainer into a satisfied and loyal customer. This dynamic workshop is designed to help solve customer problems and build goodwill.  more...

Handling People with Tact and Diplomacy This is a course for career minded professionals who want to excel in the interpersonal and communication skills needed to build a positive / influencing image. Learn how to resolve conflict, project self confidence and gain an understanding of non-verbal communication types.  more...

The Effective Manager Today a manager must lead, not just manage. To do this there are a number of essential qualities an effective manager must possess. Among others, these include intelligence and the ability to work hard, to think and communicate in an organized way, and to present oneself with confidence, authority and poise.  more...

Developing Powerful Presentation Skills This course will help you gain the skills necessary to address any audience successfully and with confidence.  more...

Introduction to Computers The Introduction to Computers course is designed to take an individual with little to no computer experience and give them the confidence to set up, navigate, and do other useful day-to-day activities on their personal computer. At the end of this course, students will have the ability to understand the use of computers and how they work. Tuition Includes: Total training hours: 12 hours.  more...

Computer Basics The Computer Basics course is designed to take an individual with little to no computer experience and give them the confidence to set up, navigate, and do other useful day-to-day activities on their personal computer. At the end of this course, students will have the ability to understand the use of computers and how they work.  more...

Assertiveness Skills ... assertive behaviors on the job, they promote respect and confidence not only in themselves, but also with others in the organization. Assertiveness Skills is designed to provide a clear understanding of what is meant by assertiveness - expressing thoughts and requests in a direct, honest and appropriate way. The benefits of assertive communication are illustrated as well as the downsides of  more...

Time Management Time Management "Getting important things done" We each have 86,400 seconds in a day and how we spend those seconds is the key to managing time effectively. Today we have many conflicting priorities calling for our attention - which should we do first? How do we handle crises and unexpected interruptions? How can we reach our goals? Time Management addresses these questions and focuses on  more...