Online Confidence eLearning - Training Resources
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From Online Training Directory
Advanced Technical Writing
...dvanced Technical Writing will give you the expertise and confidence to market yourself as a technical writer or simply to tackle more advanced assignments at work. Building on the skills you have acquired in the previous technical writing courses, this course emphasizes audience analysis, document organization and design, supplements, visuals, and research techniques.
The course consists of
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...dvanced Technical Writing will give you the expertise and confidence to market yourself as a technical writer or simply to tackle more advanced assignments at work. Building on the skills you have acquired in the previous technical writing courses, this course emphasizes audience analysis, document organization and design, supplements, visuals, and research techniques.
The course consists of
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Brilliant Business Writing and Communication
This course helps business professionals write with confidence and precision while learning the principles of effective communication.
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This course helps business professionals write with confidence and precision while learning the principles of effective communication.
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Brilliant Business Writing and Communication
...confidence and precision while learning the principles of effective communication with their own writing coach.
What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages that communicate a great deal about themselves and
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...confidence and precision while learning the principles of effective communication with their own writing coach.
What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages that communicate a great deal about themselves and
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Boost Your Self-Confidence And Enjoy Selling Success
Reinforce your self-motivation, understand how to improve your attitude and set goals.
Selling success is part product and industry knowledge, part people and communication skills and part attitude and perspective. Strengthen your self-image, set and achieve goals that reach your company`s and your own expectations and reinforce your self-motivation to take control of what you can to reach your
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Reinforce your self-motivation, understand how to improve your attitude and set goals.
Selling success is part product and industry knowledge, part people and communication skills and part attitude and perspective. Strengthen your self-image, set and achieve goals that reach your company`s and your own expectations and reinforce your self-motivation to take control of what you can to reach your
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Essential Spanish
...utors that support your study we make sure you learn with confidence and at your own pace.
ESSENTIAL SPANISH - COURSE INTRODUCTION Welcome to this new online Spanish course.
It is intended for native speakers of English who wish to acquire sufficient Spanish to make a trip to a Spanish-speaking country with confidence.
You will acquire speaking, listening, reading and writing skills which
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...utors that support your study we make sure you learn with confidence and at your own pace.
ESSENTIAL SPANISH - COURSE INTRODUCTION Welcome to this new online Spanish course.
It is intended for native speakers of English who wish to acquire sufficient Spanish to make a trip to a Spanish-speaking country with confidence.
You will acquire speaking, listening, reading and writing skills which
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Turn Your Life Experience Into College Credit
Did you know that your knowledge and life experience may be sufficient to earn you legitimate college credit from an Accredited U.S. College or University? Learn from a Life Experience and Adult Education Expert. This course will teach you how to earn College Credit for what know through a series of 6 dynamic lessons. 90 day access to course content. Work at your own pace.
Earn College Credit For
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Did you know that your knowledge and life experience may be sufficient to earn you legitimate college credit from an Accredited U.S. College or University? Learn from a Life Experience and Adult Education Expert. This course will teach you how to earn College Credit for what know through a series of 6 dynamic lessons. 90 day access to course content. Work at your own pace.
Earn College Credit For
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Selling With an Unfair Advantage: No Lying, Cheating or Deception
...deas. There will be discussion on strengthening your self-confidence and motivation; the selling approach to your prospects way of buying; skills for physical, vocal and language effectiveness; how to find and reach prospects; gaining and maintaining rapport; the art of asking questions for clarifying needs; relating features and benefits to the customer context; how to listen and what to
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...deas. There will be discussion on strengthening your self-confidence and motivation; the selling approach to your prospects way of buying; skills for physical, vocal and language effectiveness; how to find and reach prospects; gaining and maintaining rapport; the art of asking questions for clarifying needs; relating features and benefits to the customer context; how to listen and what to
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Proven success in building an E-business
Before you invest, learn the essentials of running an on-line business and avoid getting ripped off!
This is an intense course designed to teach you the basics of building your own Internet business. If you think putting up a web site is all you need to do, you are DEAD WRONG! By taking this course you will learn how to control all of the costs associated with starting an Internet business
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Before you invest, learn the essentials of running an on-line business and avoid getting ripped off!
This is an intense course designed to teach you the basics of building your own Internet business. If you think putting up a web site is all you need to do, you are DEAD WRONG! By taking this course you will learn how to control all of the costs associated with starting an Internet business
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Managing Difficult Patrons With Confidence!
This course is intended to provide each participant with a basic tool-kit that can be applied to manage a variety of difficult patron situations.
Managing Difficult Patrons With Confidence! Dealing with difficult patrons is a never-ending topic among library staff, especially those working in public libraries.
This course is intended to provide each participant with a basic tool-kit that can be
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This course is intended to provide each participant with a basic tool-kit that can be applied to manage a variety of difficult patron situations.
Managing Difficult Patrons With Confidence! Dealing with difficult patrons is a never-ending topic among library staff, especially those working in public libraries.
This course is intended to provide each participant with a basic tool-kit that can be
more...
Expert Certificate Course in Medical Billing
... will be armed with all of the medical billing skills and confidence you need to do an outstanding job. This course also touches on the business acumen needed to market your new billing skills. This marketing knowledge will prove valuable when dealing with clients.
Welcome to our Expert Certificate Medical Billing course All modules in the Medical Billing courses are comprised of teaching
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... will be armed with all of the medical billing skills and confidence you need to do an outstanding job. This course also touches on the business acumen needed to market your new billing skills. This marketing knowledge will prove valuable when dealing with clients.
Welcome to our Expert Certificate Medical Billing course All modules in the Medical Billing courses are comprised of teaching
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Building Self Confidence For Women
Learn to free yourself from doubt and enjoy all life has to offer.
Whether you feel shy, have fears giving presentations or lack the success you want in life it could be your self-confidence that needs a boost. With a belief in yourself and your abilities overcoming obstacles is enhanced. ?If you think you can you can, and if you think you can?t you can?t.? Highly recommend 1 to 2 online chats
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Learn to free yourself from doubt and enjoy all life has to offer.
Whether you feel shy, have fears giving presentations or lack the success you want in life it could be your self-confidence that needs a boost. With a belief in yourself and your abilities overcoming obstacles is enhanced. ?If you think you can you can, and if you think you can?t you can?t.? Highly recommend 1 to 2 online chats
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Better Business Writing in One Week
...al course helps business professionals write with greater confidence and accuracy.
Business letters, memos, e-mails, proposals...not everyone?s a writer, yet every businessperson is expected to write -- a scary prospect for professionals without formal writing training! Fear no more -- you?re only one week away from clearer, more confident writing. This unique course includes one work-week
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...al course helps business professionals write with greater confidence and accuracy.
Business letters, memos, e-mails, proposals...not everyone?s a writer, yet every businessperson is expected to write -- a scary prospect for professionals without formal writing training! Fear no more -- you?re only one week away from clearer, more confident writing. This unique course includes one work-week
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Bartending to the Max-Online
... years of experience into a course that will give you the confidence to step behind a bar anywhere. Serving clientele like Will from the Black-Eyes Peas, David Schwimmer, Jessica Simpson and Ashton Kutcher is only a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what managers look for in a good bartender and to teach you how to
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... years of experience into a course that will give you the confidence to step behind a bar anywhere. Serving clientele like Will from the Black-Eyes Peas, David Schwimmer, Jessica Simpson and Ashton Kutcher is only a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what managers look for in a good bartender and to teach you how to
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Bartending the Easy Way-Online
... years of experience into a course that will give you the confidence to step behind a bar anywhere. Serving clientele like Will from the Black-Eyes Peas, David Schwimmer, Jessica Simpson and Ashton Kutcher is only a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what managers look for in a good bartender. Her students have often
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... years of experience into a course that will give you the confidence to step behind a bar anywhere. Serving clientele like Will from the Black-Eyes Peas, David Schwimmer, Jessica Simpson and Ashton Kutcher is only a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what managers look for in a good bartender. Her students have often
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Accounting In An Hour
...ions if you?re unable to answer questions like these with confidence: What does EBITDA mean? Why is budgeting so important? What is the difference between cash flow and profitability? What is the difference between an Income Statement and a Balance Sheet? If you?re unsure about even one of those questions, that confirms you?re not able to contribute as well as others at meetings where finance
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...ions if you?re unable to answer questions like these with confidence: What does EBITDA mean? Why is budgeting so important? What is the difference between cash flow and profitability? What is the difference between an Income Statement and a Balance Sheet? If you?re unsure about even one of those questions, that confirms you?re not able to contribute as well as others at meetings where finance
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Adobe Photoshop CS4 Extended: Essentials
...effects and image touch up. This series will give you the confidence and know-how to achieve fantastic results using Photoshop CS4 new interface and enhanced tools. The updates to Photoshop CS4 include the Adjustments and Masks panel, the 3D commands, annotations and an improved interface. In addition you will learn non-destructive color effects and color correction, how to set file format and
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...effects and image touch up. This series will give you the confidence and know-how to achieve fantastic results using Photoshop CS4 new interface and enhanced tools. The updates to Photoshop CS4 include the Adjustments and Masks panel, the 3D commands, annotations and an improved interface. In addition you will learn non-destructive color effects and color correction, how to set file format and
more...
Adobe Flash CS4 Professional: Essentials
Adobe Flash CS4 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and
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Adobe Flash CS4 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and
more...
From 123-CBT Computer Based Training
Presenting Your Proposition
Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating
more...
Presenting Your Proposition
Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating
more...
Business Coaching
Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and
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Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and
more...
Successfully Coaching Relationships
Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of
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Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of
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The Key Stages of Coaching
Coaching has many uses in organizations, and the sequence of coaching activities is similar in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods.
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Coaching has many uses in organizations, and the sequence of coaching activities is similar in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods.
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The Coaching Skillset
At its simplest, a coaching session is a conversation, a dialog between coach and coachee, and so all coaching interventions depend totally on communication. Within that simplicity however, are layers of subtle interaction, which a coachee needs to be aware of, alert to what both "sides" of the conversation are actually communicating--verbally, visually, and vocally. The first requirement for a
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At its simplest, a coaching session is a conversation, a dialog between coach and coachee, and so all coaching interventions depend totally on communication. Within that simplicity however, are layers of subtle interaction, which a coachee needs to be aware of, alert to what both "sides" of the conversation are actually communicating--verbally, visually, and vocally. The first requirement for a
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Emotions Mindsets and Coaching
What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your
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What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your
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Trends in Coaching
When is a good time to coach? And what is the business case for coaching? Is coaching just another popular fad, or can organizations really benefit from it? Every coach should be aware of the strategic uses of coaching: the organizational benefits that are offered, how coaching can be used to help coachees deal with positive and negative change, and ways of coaching innovators and mavericks. What
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When is a good time to coach? And what is the business case for coaching? Is coaching just another popular fad, or can organizations really benefit from it? Every coach should be aware of the strategic uses of coaching: the organizational benefits that are offered, how coaching can be used to help coachees deal with positive and negative change, and ways of coaching innovators and mavericks. What
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Professional Skills for Customer Service Agents
...es and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to efficiently and respectfully gather customer information and, where appropriate, take action to place a customer on hold without offending the customer or losing the call. When combined, the
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...es and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to efficiently and respectfully gather customer information and, where appropriate, take action to place a customer on hold without offending the customer or losing the call. When combined, the
more...
Customers Confrontation and Conflict
Is there anything that can torpedo your work day more than an arrogant, obnoxious, rude customer? YES Not knowing how to handle one It's challenging to stay service-minded when the person you are dealing with is being "difficult." This course will give you the perspective to effectively cope with customer conflict, and sound methods to deal with all types of potentially confrontational situations.
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Is there anything that can torpedo your work day more than an arrogant, obnoxious, rude customer? YES Not knowing how to handle one It's challenging to stay service-minded when the person you are dealing with is being "difficult." This course will give you the perspective to effectively cope with customer conflict, and sound methods to deal with all types of potentially confrontational situations.
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The Dynamics of Interacting
"The ability to make people believe in you and trust you is one of the few absolutely fundamental qualities of success." To make such a statement, John J. McGuirk was probably inspired by a direct experience that he had in dealing with other people. Based on your own experience, would you agree that interacting with others is connected to success? Think of a time when you got the results that you
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"The ability to make people believe in you and trust you is one of the few absolutely fundamental qualities of success." To make such a statement, John J. McGuirk was probably inspired by a direct experience that he had in dealing with other people. Based on your own experience, would you agree that interacting with others is connected to success? Think of a time when you got the results that you
more...
Standard Business Etiquette
The rules of proper business etiquette are changing. In many corporations, middle management and the concept of seniority are being replaced by a flat organizational structure and intense competition. Such an environment makes the need for appropriate behavior especially crucial, particularly if you're looking to advance your career. How do you maintain your private "space" when you sit in one of
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The rules of proper business etiquette are changing. In many corporations, middle management and the concept of seniority are being replaced by a flat organizational structure and intense competition. Such an environment makes the need for appropriate behavior especially crucial, particularly if you're looking to advance your career. How do you maintain your private "space" when you sit in one of
more...
Leadership Communication Skills
In this course, you will learn what the requirements of leadership are, how to communicate your suitability for the role, and how to communicate with those you lead. Leadership is not the same as management. Unlike management, leadership does not require formal recognition of authority. However, it does place other requirements on the person assuming the leadership role. Before people will follow,
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In this course, you will learn what the requirements of leadership are, how to communicate your suitability for the role, and how to communicate with those you lead. Leadership is not the same as management. Unlike management, leadership does not require formal recognition of authority. However, it does place other requirements on the person assuming the leadership role. Before people will follow,
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Communicating for Contacts
Although the old adage, "It's not what you know but who you know that counts" is not a firm basis on which to build your career, it is true that your ability to build relationships with influential people both inside and outside of your company has definite benefits. You know the importance of creating a good impression and raising your profile with those who can have a positive impact on your
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Although the old adage, "It's not what you know but who you know that counts" is not a firm basis on which to build your career, it is true that your ability to build relationships with influential people both inside and outside of your company has definite benefits. You know the importance of creating a good impression and raising your profile with those who can have a positive impact on your
more...
Making Decisions Dynamically
Your decisions determine your life. Nowhere is this simple statement so unabashedly evident as in today's business world. Made consciously or unconsciously, your decisions represent the fundamental tool you use in facing the opportunities, challenges, and uncertainties of life. It's not a case, however, of "make a decision, any decision." The increased complexity and competition of the 21st
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Your decisions determine your life. Nowhere is this simple statement so unabashedly evident as in today's business world. Made consciously or unconsciously, your decisions represent the fundamental tool you use in facing the opportunities, challenges, and uncertainties of life. It's not a case, however, of "make a decision, any decision." The increased complexity and competition of the 21st
more...
Properties and Applications of Probability Distributions
...ermining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of normal and nonnormal distributions. The course also details the benefits and teaches the steps of the Student's T-test Distribution and the F-Distribution.Six Sigma is a registered Trademark of Motorola Corporation,
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...ermining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of normal and nonnormal distributions. The course also details the benefits and teaches the steps of the Student's T-test Distribution and the F-Distribution.Six Sigma is a registered Trademark of Motorola Corporation,
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The Ins and Outs of Capital Budgeting
Capital budgeting is an essential part of every company's financial management. It involves examining investment assets and deciding whether or not those assets will achieve the company's desired returns over an extended period of time. To effectively manage your company's finances, you must evaluate a number of factors in making investment decisions.This course will explain what a capital budget
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Capital budgeting is an essential part of every company's financial management. It involves examining investment assets and deciding whether or not those assets will achieve the company's desired returns over an extended period of time. To effectively manage your company's finances, you must evaluate a number of factors in making investment decisions.This course will explain what a capital budget
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Managing as Coach and Counselor
...equacy to excellence. And as you build their self-esteem, confidence, and competence, you'll be building on the bottom line. This course explores four coaching styles, and the methodology to use them all. You'll also discover techniques to overcome employee resistance. Another key learning module is designed to get your workers past the confusion or mistrust that comes with having a new kind of
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...equacy to excellence. And as you build their self-esteem, confidence, and competence, you'll be building on the bottom line. This course explores four coaching styles, and the methodology to use them all. You'll also discover techniques to overcome employee resistance. Another key learning module is designed to get your workers past the confusion or mistrust that comes with having a new kind of
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Behavior Putting Your Best Foot Forward
Are you interested in taking charge of your career? Would you like your job to be more interesting, to offer you more challenges? Today's workplace offers more opportunities than ever for administrative support professionals to assume more responsibility and be more active in office decision-making. This course will show you some ways to assess yourself to ensure you're ready to work towards a new
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Are you interested in taking charge of your career? Would you like your job to be more interesting, to offer you more challenges? Today's workplace offers more opportunities than ever for administrative support professionals to assume more responsibility and be more active in office decision-making. This course will show you some ways to assess yourself to ensure you're ready to work towards a new
more...
Communicating with Power and Confidence
Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only
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Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only
more...
Working with SAP R 3 v4 x
...gardless of the organization's business activities. While confidence in the use of Windows applications is a prerequisite to using Working with SAP R/3, no other IT experience is presumed. Please note that the skills taught in this program will not be repeated in any of the following SAP R/3 courses. This course is a prerequisite to all NETg's R/3 courses. L earn To: Enter a personal
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...gardless of the organization's business activities. While confidence in the use of Windows applications is a prerequisite to using Working with SAP R/3, no other IT experience is presumed. Please note that the skills taught in this program will not be repeated in any of the following SAP R/3 courses. This course is a prerequisite to all NETg's R/3 courses. L earn To: Enter a personal
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SAP R 3 Working with v3 0
...s of the organization a a s business activities. While confidence in the use of Windows applications is a prerequisite to using Working with R/3 3.0, no other IT experience is presumed. Please note that the skills taught in this program will not be repeated in any of the following SAP R/3 courses. This course is a prerequisite to all NETg a a s R/3 3.0 courses.
L earn To:
Enter
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...s of the organization a a s business activities. While confidence in the use of Windows applications is a prerequisite to using Working with R/3 3.0, no other IT experience is presumed. Please note that the skills taught in this program will not be repeated in any of the following SAP R/3 courses. This course is a prerequisite to all NETg a a s R/3 3.0 courses.
L earn To:
Enter
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Administrative Assistant Skills Excelling as an Admin Assistant
In Administrative Assistant Skills: Excelling as an Administrative Assistant, you will learn how to make office politics a positive tool, build strong business relationships, and manage temporary staff effectively. You will also learn how to create a stress management plan and develop a positive attitude. In addition, you will learn how to work effectively with your supervisor, work well with
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In Administrative Assistant Skills: Excelling as an Administrative Assistant, you will learn how to make office politics a positive tool, build strong business relationships, and manage temporary staff effectively. You will also learn how to create a stress management plan and develop a positive attitude. In addition, you will learn how to work effectively with your supervisor, work well with
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From Learn Skills
Negotiation Skills
You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in
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You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in
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From Pitman Training Centre Notting Hill
Communication At Work
If you're unsure about your English in an office environment, this is the course for you! Only 175. 00!
In approximately 6 hours of study time, you'll relearn basic points of English grammar including the correct use of the apostrophe and subject and verb agreement; how to handle yourself on the phone including how to deal with difficult people; how to communicate through body language
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From Serebra Learning Corporation
Presenting Your Proposition
...l sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating circumstances with consummate ease. Sales people who are tasked with selling at an executive level and who
more...
...l sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating circumstances with consummate ease. Sales people who are tasked with selling at an executive level and who
more...
Professional Skills for Customer Service Agents
...es and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to efficiently and respectfully gather customer information and, where appropriate, take action to place a customer on hold without offending the customer or losing the call. When combined, the
more...
...es and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to efficiently and respectfully gather customer information and, where appropriate, take action to place a customer on hold without offending the customer or losing the call. When combined, the
more...
Call Center Customer Service
Have you just become a call center customer service representative? Maybe you are experiencing some feelings of anxiety, as do many novice agents. You may be concerned about dealing with customers' issues one-on-one. Fortunately, there is a comprehensive training course for people in your situation. This course will help you overcome reservations about customer service in a call center setting.
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Have you just become a call center customer service representative? Maybe you are experiencing some feelings of anxiety, as do many novice agents. You may be concerned about dealing with customers' issues one-on-one. Fortunately, there is a comprehensive training course for people in your situation. This course will help you overcome reservations about customer service in a call center setting.
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Managing Conflict Stress and Time
Each customer wants her problem to be the most important problem to the Customer Support Specialist (CSS). For the CSS, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage
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Each customer wants her problem to be the most important problem to the Customer Support Specialist (CSS). For the CSS, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage
more...
Emotional Intelligence at Work
What makes someone a top performer in the world of work? If you think high IQ, advanced degrees, analytical skills, and technical expertise are the answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and
more...
What makes someone a top performer in the world of work? If you think high IQ, advanced degrees, analytical skills, and technical expertise are the answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and
more...
Building Relationships to Get Results
You are not the boss. You've been called "peer," "esteemed colleague," "invaluable staff member," and "friend," but no one's even come close to calling you "boss." When you stop to think about it, you realize you have no real authority whatsoever. In fact, you have much more power than you think, even if you are on the bottom rung of the corporate ladder. As Jack London said, "Life is not always a
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You are not the boss. You've been called "peer," "esteemed colleague," "invaluable staff member," and "friend," but no one's even come close to calling you "boss." When you stop to think about it, you realize you have no real authority whatsoever. In fact, you have much more power than you think, even if you are on the bottom rung of the corporate ladder. As Jack London said, "Life is not always a
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Communicating Successfully Assert to Achieve
This course assesses the benefits of assertive behavior and provides suggestions to implement these strategies to maintain confidence and control of potentially difficult situations without resorting to submissive or aggressive behavior. All levels of professionals who supervise the performance of other staff members.
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This course assesses the benefits of assertive behavior and provides suggestions to implement these strategies to maintain confidence and control of potentially difficult situations without resorting to submissive or aggressive behavior. All levels of professionals who supervise the performance of other staff members.
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Coaching for Business
Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and
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Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and
more...
Successful Coaching Relationships
Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of
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Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of
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Key Stages in Coaching
Coaching has many uses in organizations, and the sequence of coaching activities is similar in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods. This course is for anyone in an organization who has a role in improving the performance of co-workers, keeping
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Coaching has many uses in organizations, and the sequence of coaching activities is similar in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods. This course is for anyone in an organization who has a role in improving the performance of co-workers, keeping
more...
Coaching Skills
At its simplest, a coaching session is a conversation, a dialog between coach and coachee, and so all coaching interventions depend totally on communication. Within that simplicity however, are layers of subtle interaction, which a coachee needs to be aware of, alert to what both "sides" of the conversation are actually communicating--verbally, visually, and vocally. The first requirement for a
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At its simplest, a coaching session is a conversation, a dialog between coach and coachee, and so all coaching interventions depend totally on communication. Within that simplicity however, are layers of subtle interaction, which a coachee needs to be aware of, alert to what both "sides" of the conversation are actually communicating--verbally, visually, and vocally. The first requirement for a
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Mindsets Emotions and Coaching
What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your
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What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your
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Coaching Trends
When is a good time to coach? And what is the business case for coaching? Is coaching just another popular fad, or can organizations really benefit from it? Every coach should be aware of the strategic uses of coaching: the organizational benefits that are offered, how coaching can be used to help coachees deal with positive and negative change, and ways of coaching innovators and mavericks. What
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When is a good time to coach? And what is the business case for coaching? Is coaching just another popular fad, or can organizations really benefit from it? Every coach should be aware of the strategic uses of coaching: the organizational benefits that are offered, how coaching can be used to help coachees deal with positive and negative change, and ways of coaching innovators and mavericks. What
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Coach with Confidence Simulation
Dulce Confections is known for its innovative management style. You are a food scientist responsible for developing new, or improving existing, candy lines based on marketing specifications. Unsatisfied with simply following written specifications, you keep in close contact with the marketing managers and occasionally speak directly to focus group participants to clarify vague and subjective
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Dulce Confections is known for its innovative management style. You are a food scientist responsible for developing new, or improving existing, candy lines based on marketing specifications. Unsatisfied with simply following written specifications, you keep in close contact with the marketing managers and occasionally speak directly to focus group participants to clarify vague and subjective
more...
Coaching Personalities and Teams Simulation
You are a marketing manager for Dulce Confections, a leading maker of chocolates and other fine candies. Due to changing consumer tastes and an increase in the average age of Dulce's core customer, the company is anxious to change the dated packaging on its flagship candy bar, the Dulce bar. The challenge of the repackaging initiative is to appeal to a younger demographic while not alienating the
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You are a marketing manager for Dulce Confections, a leading maker of chocolates and other fine candies. Due to changing consumer tastes and an increase in the average age of Dulce's core customer, the company is anxious to change the dated packaging on its flagship candy bar, the Dulce bar. The challenge of the repackaging initiative is to appeal to a younger demographic while not alienating the
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The Personal Approach in Delegation
Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through "The Personal Approach in Delegation" course in the "Effective Delegation" series, you will discover
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Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through "The Personal Approach in Delegation" course in the "Effective Delegation" series, you will discover
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Behavior Putting Your Best Foot Forward
Are you interested in taking charge of your career? Would you like your job to be more interesting, to offer you more challenges? Today's workplace offers more opportunities than ever for administrative support professionals to assume more responsibility and be more active in office decision-making. This course will show you some ways to assess yourself to ensure you're ready to work towards a new
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Are you interested in taking charge of your career? Would you like your job to be more interesting, to offer you more challenges? Today's workplace offers more opportunities than ever for administrative support professionals to assume more responsibility and be more active in office decision-making. This course will show you some ways to assess yourself to ensure you're ready to work towards a new
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Communicating with Power and Confidence
Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only
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Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only
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Advanced Administrative Support Simulation
You're an administrative assistant at the corporate headquarters of King's Stores Company, a chain of retail stores, and report to Maxine Washington, Merchandising Manager. Recently, you were disappointed when Maxine turned you down for a promotion. During a meeting with Maxine, you'll have the opportunity to find out to why she didn't promote you. You'll need to listen actively and effectively to
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You're an administrative assistant at the corporate headquarters of King's Stores Company, a chain of retail stores, and report to Maxine Washington, Merchandising Manager. Recently, you were disappointed when Maxine turned you down for a promotion. During a meeting with Maxine, you'll have the opportunity to find out to why she didn't promote you. You'll need to listen actively and effectively to
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Probability and Statistics
The Measure step of the DMAIC system used in Six Sigma relies on the use of probability and statistics to produce information on variations in process. Black Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the Central Limit Theorem and inferential statistics to interpret
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The Measure step of the DMAIC system used in Six Sigma relies on the use of probability and statistics to produce information on variations in process. Black Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the Central Limit Theorem and inferential statistics to interpret
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Properties and Applications of Probability Distributions
...ermining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of normal and nonnormal distributions. The course also details the benefits and teaches the steps of the Student's T-test Distribution and the F-Distribution. Six Sigma is a registered Trademark of Motorola Corporation,
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...ermining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of normal and nonnormal distributions. The course also details the benefits and teaches the steps of the Student's T-test Distribution and the F-Distribution. Six Sigma is a registered Trademark of Motorola Corporation,
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Insider Trading
...ion of property rights, and the undermining of investors' confidence in the market. This course will provide examples of illegal insider trading and list the main provisions under law governing legal insider trading. It also discusses the civil and criminal penalties incurred by insider traders and the companies that they work for. It identifies the main procedures that companies should take to
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...ion of property rights, and the undermining of investors' confidence in the market. This course will provide examples of illegal insider trading and list the main provisions under law governing legal insider trading. It also discusses the civil and criminal penalties incurred by insider traders and the companies that they work for. It identifies the main procedures that companies should take to
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Effective Presentations 1: Creating Your Presentation
XEBEC: Presentations are opportunities - to communicate, to persuade, to sell, to gain commitment. But nerves and anxiety can make it hard to take real advantage of the occasion. The Effective Presentations Series takes a structured and down to earth approach to presentation skills that helps students build confidence and overcome their natural fear of public performance. The CD-ROM self study
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XEBEC: Presentations are opportunities - to communicate, to persuade, to sell, to gain commitment. But nerves and anxiety can make it hard to take real advantage of the occasion. The Effective Presentations Series takes a structured and down to earth approach to presentation skills that helps students build confidence and overcome their natural fear of public performance. The CD-ROM self study
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Effective Presentations 2: Delivering Your Presentation
XEBEC: Presentations are opportunities - to communicate, to persuade, to sell, to gain commitment. But nerves and anxiety can make it hard to take real advantage of the occasion. The Effective Presentations Series takes a structured and down to earth approach to presentation skills that helps students build confidence and overcome their natural fear of public performance. The CD-ROM self study
more...
XEBEC: Presentations are opportunities - to communicate, to persuade, to sell, to gain commitment. But nerves and anxiety can make it hard to take real advantage of the occasion. The Effective Presentations Series takes a structured and down to earth approach to presentation skills that helps students build confidence and overcome their natural fear of public performance. The CD-ROM self study
more...
Customer Service : Handling Customer Complaints
Not every encounter with customers begins as a positive experience. But nearly every one can be turned around. The customer whose complaint has been handled well is likely to be your customer for life. This course shows you how to deal with difficult customer situations. It will help you build the confidence to cope with demanding customers. It will help you to take a professional approach to
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Not every encounter with customers begins as a positive experience. But nearly every one can be turned around. The customer whose complaint has been handled well is likely to be your customer for life. This course shows you how to deal with difficult customer situations. It will help you build the confidence to cope with demanding customers. It will help you to take a professional approach to
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Customer Service : Handling Angry Customers
Not every encounter with customers begins as a positive experience. But nearly every one can be turned around. The customer who's complaint has been handled well is likely to be your customer for life. This course shows you how to deal with difficult customer situations. It will help you build the confidence to cope with angry customers and diffuse the tension. It will help you to take a
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Not every encounter with customers begins as a positive experience. But nearly every one can be turned around. The customer who's complaint has been handled well is likely to be your customer for life. This course shows you how to deal with difficult customer situations. It will help you build the confidence to cope with angry customers and diffuse the tension. It will help you to take a
more...
Presentation Skills : Your Delivery
The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you overcome your nerves and grasp these opportunities to shine. It will give you tips and techniques on managing the way you look and the way
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The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you overcome your nerves and grasp these opportunities to shine. It will give you tips and techniques on managing the way you look and the way
more...
Presentation Skills : Handling Questions
The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! Question sessions are often your final opportunity to grasp these opportunities to shine. This course will give you the skills and confidence you need for handling
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The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! Question sessions are often your final opportunity to grasp these opportunities to shine. This course will give you the skills and confidence you need for handling
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Customer Service : CARE for your Customers
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course introduces the
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In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course introduces the
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Preparing Presentations
Learn how to prepare for presentations successfully Giving presentations is one of the most daunting and unpopular tasks we face. Experienced managers and even experienced speakers often dread the prospect of speaking in public. For most of us, giving presentations does not come naturally. The key to successful presentations lies with effective PREPARATION. Being well prepared maximises your
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Learn how to prepare for presentations successfully Giving presentations is one of the most daunting and unpopular tasks we face. Experienced managers and even experienced speakers often dread the prospect of speaking in public. For most of us, giving presentations does not come naturally. The key to successful presentations lies with effective PREPARATION. Being well prepared maximises your
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Welcome to Your PC
This course will provide learners with essential computer skills and knowledge. This course can aid career development and help users gain confidence working with computers. This course is designed for learners with minimal computer skills.
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This course will provide learners with essential computer skills and knowledge. This course can aid career development and help users gain confidence working with computers. This course is designed for learners with minimal computer skills.
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Working with SAP R/3 - Rel 4.x
To fully exploit the functionality of R/3 business users need to be both confident and proficient in the use of all the main navigational features and system functionalities of SAP. This course is essential study for users of all R/3 modules regardless of the organization's business activities. While confidence in the use of Windows applications is a prerequisite to using Working with SAP R/3 no
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To fully exploit the functionality of R/3 business users need to be both confident and proficient in the use of all the main navigational features and system functionalities of SAP. This course is essential study for users of all R/3 modules regardless of the organization's business activities. While confidence in the use of Windows applications is a prerequisite to using Working with SAP R/3 no
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Working with SAP R/3 3.0f
To fully exploit the functionality of R/3 3.0 business users need to be both confident and proficient in the use of all the main navigational features and systems functionality of SAP. This course is essential study for users of all R/3 modules regardless of the organizationa s business activities. While confidence in the use of Windows applications is a prerequisite to using Working with R/3
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To fully exploit the functionality of R/3 3.0 business users need to be both confident and proficient in the use of all the main navigational features and systems functionality of SAP. This course is essential study for users of all R/3 modules regardless of the organizationa s business activities. While confidence in the use of Windows applications is a prerequisite to using Working with R/3
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From ABC Coaching and Counselling Services
The Primary Certificate in REBT CBT
...ounselling sequence;
a The emotional barriers to self-confidence;
a How to debate, dispute and discard Irrational Beliefs, and replace them with Rational Beliefs; and:
a The Rational Emotive Behavioural Counselling Process
Course participants will study specific texts in turn, and complete three assignments. The first assignment comprises ten questions. The second and third
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...ounselling sequence;
a The emotional barriers to self-confidence;
a How to debate, dispute and discard Irrational Beliefs, and replace them with Rational Beliefs; and:
a The Rational Emotive Behavioural Counselling Process
Course participants will study specific texts in turn, and complete three assignments. The first assignment comprises ten questions. The second and third
more...
From LearningMeasure.com
Applied Statistics for Calibration Technicians
This course is the second course of a three part series of courses covering the applied math and statistics body of knowledge for the ASQ Certified Calibration Technician exam, although this course does go a little further into the topic than is covered in the exam. The topic of this course is probability and statistics.
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This course is the second course of a three part series of courses covering the applied math and statistics body of knowledge for the ASQ Certified Calibration Technician exam, although this course does go a little further into the topic than is covered in the exam. The topic of this course is probability and statistics.
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Introduction to Probability
The course provides a basic introduction to probability theory that one may encounter in lean six sigma training.
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The course provides a basic introduction to probability theory that one may encounter in lean six sigma training.
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From SilkWeb Consulting & Development LLC
Call Center Manager Training
Call center managers have a unique set of challenges. Our call center certification program provides your managers with the needed tools to handle their position with confidence. This program is geared toward employees with less than 2-years experience as a manager in a call center environment. This program covers the topics that call centers are concerned with the most.
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From Calamus Extension College Ltd
MA Independent Studies (Arts) - Distance Learning
...ases, before a student can approach an advanced text with confidence, a more introductory text will need to be selected to provide the necessary grounding. The student will also draw up a study timetable with academic goals to be accomplished in each month of the programme.
The student should have access to a suitable library system such as is the electronic library Questia, www. questia.
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...ases, before a student can approach an advanced text with confidence, a more introductory text will need to be selected to provide the necessary grounding. The student will also draw up a study timetable with academic goals to be accomplished in each month of the programme.
The student should have access to a suitable library system such as is the electronic library Questia, www. questia.
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MA Independent Studies (Literature) - Distance Learning
...ases, before a student can approach an advanced text with confidence, a more introductory text will need to be selected to provide the necessary grounding. The student will also draw up a study timetable with academic goals to be accomplished in each month of the programme.
The student should have access to a suitable library system such as is the electronic library Questia, www. questia.
more...
...ases, before a student can approach an advanced text with confidence, a more introductory text will need to be selected to provide the necessary grounding. The student will also draw up a study timetable with academic goals to be accomplished in each month of the programme.
The student should have access to a suitable library system such as is the electronic library Questia, www. questia.
more...
MA Independent Studies (Social Studies) - Distance Learning
...ases, before a student can approach an advanced text with confidence, a more introductory text will need to be selected to provide the necessary grounding. The student will also draw up a study timetable with academic goals to be accomplished in each month of the programme.
The student should have access to a suitable library system such as is the electronic library Questia, www. questia.
more...
...ases, before a student can approach an advanced text with confidence, a more introductory text will need to be selected to provide the necessary grounding. The student will also draw up a study timetable with academic goals to be accomplished in each month of the programme.
The student should have access to a suitable library system such as is the electronic library Questia, www. questia.
more...
MA Independent Studies (Area Studies) - Distance Learning
...ases, before a student can approach an advanced text with confidence, a more introductory text will need to be selected to provide the necessary grounding. The student will also draw up a study timetable with academic goals to be accomplished in each month of the programme.
The student should have access to a suitable library system such as is the electronic library Questia, www. questia.
more...
...ases, before a student can approach an advanced text with confidence, a more introductory text will need to be selected to provide the necessary grounding. The student will also draw up a study timetable with academic goals to be accomplished in each month of the programme.
The student should have access to a suitable library system such as is the electronic library Questia, www. questia.
more...
MA Independent Studies (Politics) - Distance Learning
...ases, before a student can approach an advanced text with confidence, a more introductory text will need to be selected to provide the necessary grounding. The student will also draw up a study timetable with academic goals to be accomplished in each month of the programme.
The student should have access to a suitable library system such as is the electronic library Questia, www. questia.
more...
...ases, before a student can approach an advanced text with confidence, a more introductory text will need to be selected to provide the necessary grounding. The student will also draw up a study timetable with academic goals to be accomplished in each month of the programme.
The student should have access to a suitable library system such as is the electronic library Questia, www. questia.
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From NLP Training & Coaching
NLP Practitioner Certification Online
...n online e course about those personal power, resilience, confidence, congruence and optimism.
Really? How does the Online NLP Course do this? NLP answers the question, a what language (linguistics) and thinking do I use to re-program (programming) my mind/ body system (Neuro-logy)?a ™
In this training you learn the newest developments in NLP. Accessing the right states uniquely at
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...n online e course about those personal power, resilience, confidence, congruence and optimism.
Really? How does the Online NLP Course do this? NLP answers the question, a what language (linguistics) and thinking do I use to re-program (programming) my mind/ body system (Neuro-logy)?a ™
In this training you learn the newest developments in NLP. Accessing the right states uniquely at
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From Bartending Pros
Bartending to the Max Online
This course is designed for those who want a better bartending position or who would like to enter the area of management. Bartending to the Max will prepare you to work as a bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into management of the bar, including inventory, profits and staff issues.
Bartending
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This course is designed for those who want a better bartending position or who would like to enter the area of management. Bartending to the Max will prepare you to work as a bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into management of the bar, including inventory, profits and staff issues.
Bartending
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From Personal Development For Women
A Course on Confidence for Women - LIVE and ONline Available
...Confidence for Women
http://womenservices-masha. com/ default. html
Free exercises : http://www. youtube. com/ user/ mashatikhonova
A Course on Confidence for Women
This course is going to be easy fun and extremly effective. You will learn how to shape each part of your lifethe way you want it to, while along the way learning confidence and emracing it. You are going to learn how to
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A Course on how to get a Job - Live and Online Courses - available
...ter what course you tale, you sure to walk out with a New Confidence in yourself and what you are able to do with your life. If you have any questions please email me at maria. tikhonova@yahoo. com. For those who want to change their lives, these courses are made just for that. Fast change for better is possible and it can happen in a short amount of time. These courses where made to help those
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A Course on how to attract a Partner - Live and Online Courses - available
...o Attract the Partner of your dream and you will gain the confidence on knowing that you can attract any partner anytime and never again settle for less then what you want. Its only 4 weeks, 1 hour each week. When I used the methods presented in this class, it took me only 2 week to attract the partner that I wanted.
http://womenservices-masha. com/ default. html ( no updated on dates as of
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From Fathom Corporate Training
Communicating with Confidence Make Your Business Writing More Effective
The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness,
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The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness,
more...
From The Training Bank
BTU College of Personal Performance
Through this unique and highly effective online training you learn how to unlock your personal potential for self-confidence, self-esteem and personal power. Become a leader, earn more money and get more out of life than ever before.
- Maximize Your Performance (The Psychology of Achievement)
- Time Management for Results (Double Your Productivity)
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Through this unique and highly effective online training you learn how to unlock your personal potential for self-confidence, self-esteem and personal power. Become a leader, earn more money and get more out of life than ever before.
- Maximize Your Performance (The Psychology of Achievement)
- Time Management for Results (Double Your Productivity)
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From Service Strategies
Field Service Professional
Customer service is not a one-size-fits-all skill. Engineers who provide field service face specific challenges that require on the spot thinking and a high level of confidence and control, while building and maintaining customer rapport. This blended learning course will teach both experienced and new field service engineers unique customer service skills to ensure success in their high
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Customer service is not a one-size-fits-all skill. Engineers who provide field service face specific challenges that require on the spot thinking and a high level of confidence and control, while building and maintaining customer rapport. This blended learning course will teach both experienced and new field service engineers unique customer service skills to ensure success in their high
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From Jabalpur On Line Center
SOFT SKILL COURSES
...ng a Winning Team
Business Basics
Creating Confidence
Customer Relationship Management
Developing People the key to success
Office Automation
Resume Writing
The art of Effective Communication
Sales Marketing Basics
Effective Leadership Team Management & Communication Skill
Business Management
Interviews
Interior Design
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From JED New Media inc.
Cold Calling with Confidence
Brush up on successful methods for cold calling to market products or services. Learn effective techniques for landing that first appointment, turning rejection into a potential sale, and building strategies for maintaining contact over time. Whether you are a beginner in sales, or in need of a refresher, developing a wide array of skills and strategies helps build confidence throughout the sales
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Brush up on successful methods for cold calling to market products or services. Learn effective techniques for landing that first appointment, turning rejection into a potential sale, and building strategies for maintaining contact over time. Whether you are a beginner in sales, or in need of a refresher, developing a wide array of skills and strategies helps build confidence throughout the sales
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EnterTrain
Explore a selection of entertainment tools and strategies to captivate an audience, invite their continued interest and inspire group participation. These winning strategies, tactics and techniques will quickly illustrate why some trainers are called on for encore performances.
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Explore a selection of entertainment tools and strategies to captivate an audience, invite their continued interest and inspire group participation. These winning strategies, tactics and techniques will quickly illustrate why some trainers are called on for encore performances.
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Equipping for a Presentation
Discover several techniques to overcome the fear of public speaking. Regardless of the purpose of a presentation, there are a number of tools that enable you to make it powerful. Learn how to present your ideas clearly, in a convincing and compelling speech.
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Discover several techniques to overcome the fear of public speaking. Regardless of the purpose of a presentation, there are a number of tools that enable you to make it powerful. Learn how to present your ideas clearly, in a convincing and compelling speech.
more...
Writing Well: The Grammar Game
Hone your grammar skills using enjoyable exercises that incorporate simple analogies, common sense approaches, and interactive games to illustrate basic concepts and rules. Decipher sentence structure and identify the roles various parts of speech play. Increase your confidence in both spoken and written English.
more...
Hone your grammar skills using enjoyable exercises that incorporate simple analogies, common sense approaches, and interactive games to illustrate basic concepts and rules. Decipher sentence structure and identify the roles various parts of speech play. Increase your confidence in both spoken and written English.
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From Sessions Online School of Design
writing javascript and dhtml
...tructed by experts in the field, the course will give you confidence in your coding skills and W3C compliance. Throughout, the focus is on creating useful scripts that will add life and user friendliness to your sites. The goal is to enable you to write your own scripts based on course concepts, putting you in complete control.
Note: Sessions Fundamentals of JavaScript and CSS Essentials
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...tructed by experts in the field, the course will give you confidence in your coding skills and W3C compliance. Throughout, the focus is on creating useful scripts that will add life and user friendliness to your sites. The goal is to enable you to write your own scripts based on course concepts, putting you in complete control.
Note: Sessions Fundamentals of JavaScript and CSS Essentials
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From Ontario"s Virtual Career Resource Centre
Ontario's Virtual Career Resource Centre
Our services are all offered online. They are convenient, anonymous, flexible, professional and customized. We offer career counselling, resume writing, interview skills, career/life planning, and customized programs including leadership, communication skills, problem solving, conflict resolution, community action, customer service, assertiveness, confidence building; and will develop curriculum
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Our services are all offered online. They are convenient, anonymous, flexible, professional and customized. We offer career counselling, resume writing, interview skills, career/life planning, and customized programs including leadership, communication skills, problem solving, conflict resolution, community action, customer service, assertiveness, confidence building; and will develop curriculum
more...
From Skillspride Online Training
Novell Netware 4.11 Advanced Systems Administration
This course provides readers with the opportunity to learn the advanced aspects of NetWare 4.11 security concepts, troubleshooting and performance tuning. At the end of the course readers will be able to optimise and troubleshoot complex NetWare 4.11 networks with confidence.
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This course provides readers with the opportunity to learn the advanced aspects of NetWare 4.11 security concepts, troubleshooting and performance tuning. At the end of the course readers will be able to optimise and troubleshoot complex NetWare 4.11 networks with confidence.
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Novell Netware 5.0 Systems Administration
This course identifies the fundamentals of network management and covers the use of NetWare utilities to set up and manage users and other network resources. At the end of the course delegates will be able to manage a NetWare 5.0 network with confidence.
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This course identifies the fundamentals of network management and covers the use of NetWare utilities to set up and manage users and other network resources. At the end of the course delegates will be able to manage a NetWare 5.0 network with confidence.
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PC Support Basics
This course aims to provide those new to personal computers support with the confidence to engage with current technology. Readers will examine the hardware and learn how the different components of Screen, Keyboard, Printer and System Box work together. They will be introduced to both systems software - MS DOS and Windows 3.x environments and networking basics.
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This course aims to provide those new to personal computers support with the confidence to engage with current technology. Readers will examine the hardware and learn how the different components of Screen, Keyboard, Printer and System Box work together. They will be introduced to both systems software - MS DOS and Windows 3.x environments and networking basics.
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QuarkXpress 3.3 for Windows and the Macintosh Introduction
This course is designed to provide delegates with a knowledge of the fundamentals of QuarkXpress and all the key skills necessary to achieve professional-looking results with ease. Readers will learn how to combine text, pictures and other graphic elements with in different page formats for both one-off or regular production. In addition, readers will learn how to prepare files for output to a
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This course is designed to provide delegates with a knowledge of the fundamentals of QuarkXpress and all the key skills necessary to achieve professional-looking results with ease. Readers will learn how to combine text, pictures and other graphic elements with in different page formats for both one-off or regular production. In addition, readers will learn how to prepare files for output to a
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QuarkXpress 4.0 for Windows and the Macintosh Introduction
This course is designed to provide readers with a knowledge of the fundamentals of QuarkXpress and all the key skills necessary to achieve professional-looking results with ease. Readers will learn how to combine text, pictures and other graphic elements with in different page formats for both one-off or regular production. In addition, readers will learn how to prepare files for output to a
more...
This course is designed to provide readers with a knowledge of the fundamentals of QuarkXpress and all the key skills necessary to achieve professional-looking results with ease. Readers will learn how to combine text, pictures and other graphic elements with in different page formats for both one-off or regular production. In addition, readers will learn how to prepare files for output to a
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Borland Paradox 7.0 Advanced
The course is designed to introduce existing Paradox for Windows 95 users to some of the more advanced features and facilities of this software; to encourage confidence, control and creative use of Paradox by taking a structured look at some of the more advanced functions; to help users plan and develop their applications systematically, efficiently and economically; to promote good design and
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The course is designed to introduce existing Paradox for Windows 95 users to some of the more advanced features and facilities of this software; to encourage confidence, control and creative use of Paradox by taking a structured look at some of the more advanced functions; to help users plan and develop their applications systematically, efficiently and economically; to promote good design and
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Corel Paradox 8.0 Advanced
The course is designed to introduce existing Paradox 8.0 users to some of the more advanced features and facilities of this software; to encourage confidence, control and creative use of Paradox by taking a structured look at some of the more advanced functions; to help users plan and develop their applications systematically, efficiently and economically; to promote good design and development
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The course is designed to introduce existing Paradox 8.0 users to some of the more advanced features and facilities of this software; to encourage confidence, control and creative use of Paradox by taking a structured look at some of the more advanced functions; to help users plan and develop their applications systematically, efficiently and economically; to promote good design and development
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Microsoft Internet Explorer 5.0 Internet Introduction
This course is a self-paced introduction to browsing the internet and sending e-mail using MS Internet Explorer and MS Outlook Express. You can work through the step-by-step examples in your own time and at your own speed. Completing the lessons will allow you to browse the world wide web and send e-mail with confidence. As well as browsing and e-mail, topics of study include the background and
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This course is a self-paced introduction to browsing the internet and sending e-mail using MS Internet Explorer and MS Outlook Express. You can work through the step-by-step examples in your own time and at your own speed. Completing the lessons will allow you to browse the world wide web and send e-mail with confidence. As well as browsing and e-mail, topics of study include the background and
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Microsoft Visual Basic 4.0 Intermediate
This course is designed to extend the Visual Basic users understanding of the more advanced features and facilities of this software. The course will encourage confidence and control in using Visual BASIC by focusing on creating and manipulating relevant Objects and interfaces, data manipulation, grids and production of reports.
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This course is designed to extend the Visual Basic users understanding of the more advanced features and facilities of this software. The course will encourage confidence and control in using Visual BASIC by focusing on creating and manipulating relevant Objects and interfaces, data manipulation, grids and production of reports.
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Microsoft Visual FoxPro 5.0 Programming
The course is designed to introduce existing FoxPro 5.0 users to some of the more advanced features and facilities of this software accessed through the programming language; to encourage confidence, control and creative use of FoxPro by taking a structured look at some of the more advanced functions; to help users plan and develop their applications systematically, efficiently and economically;
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The course is designed to introduce existing FoxPro 5.0 users to some of the more advanced features and facilities of this software accessed through the programming language; to encourage confidence, control and creative use of FoxPro by taking a structured look at some of the more advanced functions; to help users plan and develop their applications systematically, efficiently and economically;
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Microsoft SQL Server 7.0 Programming Part 1
This intensive course is designed to introduce new MS SQL developers to some of the more advanced features and facilities of this software. To encourage confidence, control and creative use of MS SQL by taking a structured look at some of the more advanced functions. To help developers plan their applications systematically, efficiently and economically and to promote good design and development
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This intensive course is designed to introduce new MS SQL developers to some of the more advanced features and facilities of this software. To encourage confidence, control and creative use of MS SQL by taking a structured look at some of the more advanced functions. To help developers plan their applications systematically, efficiently and economically and to promote good design and development
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Microsoft SQL Server 7.0 Programming Part 2
This intensive course is designed to introduce new MS SQL developers to some of the more advanced features and facilities of this software. To encourage confidence, control and creative use of MS SQL by taking a structured look at some of the more advanced functions. To help developers plan their applications systematically, efficiently and economically and to promote good design and development
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This intensive course is designed to introduce new MS SQL developers to some of the more advanced features and facilities of this software. To encourage confidence, control and creative use of MS SQL by taking a structured look at some of the more advanced functions. To help developers plan their applications systematically, efficiently and economically and to promote good design and development
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Microsoft SQL Server 6.5 Programming
This intensive course is designed to introduce new MS SQL developers to some of the more advanced features and facilities of this software; to encourage confidence, control and creative use of MS SQL by taking a structured look at some of the more advanced functions to help developers plan their applications systematically, efficiently and economically; to promote good design and development
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This intensive course is designed to introduce new MS SQL developers to some of the more advanced features and facilities of this software; to encourage confidence, control and creative use of MS SQL by taking a structured look at some of the more advanced functions to help developers plan their applications systematically, efficiently and economically; to promote good design and development
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Microsoft DOS 6.x Introduction
The course aims to provide new MS-DOS users with the basic knowledge and skills to enable them to run their software applications and to give them the confidence to manage their data, files and directories in an effective and efficient manner.
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The course aims to provide new MS-DOS users with the basic knowledge and skills to enable them to run their software applications and to give them the confidence to manage their data, files and directories in an effective and efficient manner.
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Microsoft DOS 5.0 Introduction
The course aims to provide new MS-DOS users with the basic knowledge and skills to enable them to run their software applications and to give them the confidence to manage their data, files and directories in an effective and efficient manner.
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The course aims to provide new MS-DOS users with the basic knowledge and skills to enable them to run their software applications and to give them the confidence to manage their data, files and directories in an effective and efficient manner.
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LINUX Overview
To provide technical users new to Linux with a sound appreciation of the operating system. The course provides readers with knowledge and confidence in the most useful Linux tools and utilities.
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To provide technical users new to Linux with a sound appreciation of the operating system. The course provides readers with knowledge and confidence in the most useful Linux tools and utilities.
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Microsoft Access 97 Developer
This intensive course is designed to introduce new MS Access 97 developers to some of the more advanced features and facilities of this software and to encourage confidence, control and creative use of MS Access. The course takes a structured look at some of the more advanced features, many using VBA. Access 97 features covered include writing Class Modules, programmatically changing menus and
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This intensive course is designed to introduce new MS Access 97 developers to some of the more advanced features and facilities of this software and to encourage confidence, control and creative use of MS Access. The course takes a structured look at some of the more advanced features, many using VBA. Access 97 features covered include writing Class Modules, programmatically changing menus and
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Microsoft Access 97 Visual Basic for Applications
This intensive course is designed to introduce new MS Access 97 programmers to features and facilities of the VBA programming language; to encourage confidence, control and creative use of MS Access by taking a structured look at MS Access VBA; to help developers plan their applications systematically, efficiently and economically; to promote good design and development techniques.
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This intensive course is designed to introduce new MS Access 97 programmers to features and facilities of the VBA programming language; to encourage confidence, control and creative use of MS Access by taking a structured look at MS Access VBA; to help developers plan their applications systematically, efficiently and economically; to promote good design and development techniques.
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Microsoft Access 2002 (XP) Professional
To introduce existing Microsoft Access 2002 users to administrative functions of the application, along with the techniques required to create a fully-functioning, automated RDBMS. By the end of the course you will have confidence in your ability to design and build robust databases that provide a consistent and clear interface to your users.
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To introduce existing Microsoft Access 2002 users to administrative functions of the application, along with the techniques required to create a fully-functioning, automated RDBMS. By the end of the course you will have confidence in your ability to design and build robust databases that provide a consistent and clear interface to your users.
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Microsoft Word 2002 (XP) Advanced
Microsoft Word 2002 (XP) is the latest version of the popular word processing application from Microsoft. This course teaches the reader to use advanced features of the word processing application MS Word 2002. By the end of this course, you will have confidence in your ability to create and manage longer documents, use advanced page layout features and graphics, and set up mail merge documents.
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Microsoft Word 2002 (XP) is the latest version of the popular word processing application from Microsoft. This course teaches the reader to use advanced features of the word processing application MS Word 2002. By the end of this course, you will have confidence in your ability to create and manage longer documents, use advanced page layout features and graphics, and set up mail merge documents.
more...
Microsoft Word 2002 (XP) Advanced
Microsoft Word 2002 (XP) is the latest version of the popular word processing application from Microsoft. This course teaches the reader to use advanced features of the word processing application MS Word 2002. By the end of this course, you will have confidence in your ability to create and manage longer documents, use advanced page layout features and graphics, and set up mail merge documents.
more...
Microsoft Word 2002 (XP) is the latest version of the popular word processing application from Microsoft. This course teaches the reader to use advanced features of the word processing application MS Word 2002. By the end of this course, you will have confidence in your ability to create and manage longer documents, use advanced page layout features and graphics, and set up mail merge documents.
more...
Microsoft Access 2002 (XP) Professional
To introduce existing Microsoft Access 2002 users to administrative functions of the application, along with the techniques required to create a fully-functioning, automated RDBMS. By the end of the course you will have confidence in your ability to design and build robust databases that provide a consistent and clear interface to your users.
more...
To introduce existing Microsoft Access 2002 users to administrative functions of the application, along with the techniques required to create a fully-functioning, automated RDBMS. By the end of the course you will have confidence in your ability to design and build robust databases that provide a consistent and clear interface to your users.
more...
From F+W Publications, Inc.
Essentials of Business Writing from Writers Online Workshops
...ess.
6) Enjoy writing instead of dreading it! Write with confidence!
The workshop will consist of six one-week sessions, each of which includes online lectures as well as creative and practice exercises. Each session, you ll submit an assignment to the instructor for private review. Optional writing assignments will be posted for group review and feedback. You will be able to evaluate your
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...ess.
6) Enjoy writing instead of dreading it! Write with confidence!
The workshop will consist of six one-week sessions, each of which includes online lectures as well as creative and practice exercises. Each session, you ll submit an assignment to the instructor for private review. Optional writing assignments will be posted for group review and feedback. You will be able to evaluate your
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From Grammar Counts
Grammar counts
...confidence.
A yearlong grammar seminar for your entire workforce for just $10 a week.
Grammar Counts provides to your company a daily e-mail with a grammar, punctuation, or usage tip. The e-mail can be distributed to any or all of your employees for no extra charge.
The lessons take only minutes a day to read, and the knowledge accumulates at an amazing rate.
Give your employees the
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...confidence.
A yearlong grammar seminar for your entire workforce for just $10 a week.
Grammar Counts provides to your company a daily e-mail with a grammar, punctuation, or usage tip. The e-mail can be distributed to any or all of your employees for no extra charge.
The lessons take only minutes a day to read, and the knowledge accumulates at an amazing rate.
Give your employees the
more...
From Affordable Training
CCNA
Cisco CCNA Certification
Course Description
Our Cisco CCNA Technology-Based training program will give you the confidence to master the CCNA exam! The CCNA certification (Cisco Certified Network Associate) indicates a foundation in and apprentice knowledge of networking for the small office/home office (SOHO) market.
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Cisco CCNA Certification
Course Description
Our Cisco CCNA Technology-Based training program will give you the confidence to master the CCNA exam! The CCNA certification (Cisco Certified Network Associate) indicates a foundation in and apprentice knowledge of networking for the small office/home office (SOHO) market.
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From Sessions Online School of Design
Advanced Flash Multimedia Projects Course
...d integrating high-end technology into your projects with confidence. You'll discover how to become a multimedia "team of one," sourcing and editing your own bitmap, text, audio, and video files to bring your projects to life.
Note: The Sessions Flash ActionScript Programming course (or equivalent experience) is a requirement for taking this class.
Objectives:
Students can expect to learn
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...d integrating high-end technology into your projects with confidence. You'll discover how to become a multimedia "team of one," sourcing and editing your own bitmap, text, audio, and video files to bring your projects to life.
Note: The Sessions Flash ActionScript Programming course (or equivalent experience) is a requirement for taking this class.
Objectives:
Students can expect to learn
more...
e-commerce
Shopping at Amazon.com may be easy, but building an e-commerce Web site is a serious challenge. What with business plans, technology, hosting, architecture, accounting, shopping cart, security, and legal issues, it's no wonder most designers leave e-commerce Web design to the pros.
In this hands-on course, you'll learn how to build a well-conceived, fully functional e-commerce Web site for your
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Shopping at Amazon.com may be easy, but building an e-commerce Web site is a serious challenge. What with business plans, technology, hosting, architecture, accounting, shopping cart, security, and legal issues, it's no wonder most designers leave e-commerce Web design to the pros.
In this hands-on course, you'll learn how to build a well-conceived, fully functional e-commerce Web site for your
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online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
