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From Meirc Training and Consulting
Leadership and Communication
Discover breakthrough leadership and communication techniques for driving business value and becoming more powerful leaders. Master best practices for influencing peers, managers, subordinates, customers and other stakeholders. Become more effective at handling specific challenges, from delivering unpopular news to increasing team motivation. Communicate confidently in any environment,
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Leadership and Communication
From Business Coach Philippines
Effective Office Administration
...nd tasks and how to refer tasks to the right people
a Confidently tackle the various methods of filing
a Describe the importance of optimizing technology e. g. email and the internet
a Develop policies and procedures on administrative systems and write them into a manual
Who Should Participate
This practical and highly interactive seminar is ideal for all people who have the
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Effective Office Administration
...nd tasks and how to refer tasks to the right people
a Confidently tackle the various methods of filing
a Describe the importance of optimizing technology e. g. email and the internet
a Develop policies and procedures on administrative systems and write them into a manual
Who Should Participate
This practical and highly interactive seminar is ideal for all people who have the
more...
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Tourism and International Relations

...sm activities;
- Plan and implement tourism strategies confidently within both domestic and international contexts;
- Have a sound understanding and a critical awareness of contemporary tourism issues;
- Deal with complex issues both systematically and creatively and make sound judgements;
- Demonstrate self direction and originality in solving problems;
- Act autonomously and
more...
Tourism and International Relations
Tourism and International Relations Modules 2 and 4


...sm activities;
- Plan and implement tourism strategies confidently within both domestic and international contexts;
- Have a sound understanding and a critical awareness of contemporary tourism issues;
- Deal with complex issues both systematically and creatively and make sound judgements;
- Demonstrate self direction and originality in solving problems;
- Act autonomously and
more...
Tourism and International Relations - Module 4


...sm activities;
- Plan and implement tourism strategies confidently within both domestic and international contexts;
- Have a sound understanding and a critical awareness of contemporary tourism issues;
- Deal with complex issues both systematically and creatively and make sound judgements;
- Demonstrate self direction and originality in solving problems;
- Act autonomously and
more...
From Lorman Education Services
IRS Form 1099 Reporting: What You Need to Know
...vvy and avoid late filing and failure to file penalties
- Confidently correct errors - subdue even the toughest filing mistakes
- Use the 20 common law factors to determine a worker's status
- Walk through the 1099 series of forms with ease - know which form you need to use
- Understand how the IRS uses information statements to enforce compliance
This seminar is designed for accountants,
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IRS Form 1099 Reporting: What You Need to Know
Sales and Use Tax in Wisconsin and Illinois
Benefits strong Multistate sales and use tax made simple: find out what you need to know to survive. /strong
You can avoid crippling fines and make tax audits manageable with an updated knowledge of Wisconsin and Illinois sales and use tax rules and regulations. Attend this seminar and get that knowledge from local speakers who make tax compliance their business.
Register today and understand
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Evictions: Residential and Commercial
...ars of experience, you will walk away with the ability to confidently handle every challenge you face.
Benefits for You
- Avoid the hotbed of legal liability related to evictions
- Skillfully maneuver through the entire eviction process
- Tips on planning ahead to avoid problems with tenants
- Find out why it's important to address wrongful eviction issues immediately
This seminar is designed
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Legal Aspects of Condominium and Homeowners' Associations
...m and other homeowners' associations. Are you prepared to confidently address the questions and concerns associated with structuring and operating these entities?
Attend this seminar and develop an in-depth understanding of the agreements involved and techniques for enforcing covenants. Don't miss this opportunity to get solid advice on how to streamline the association management process and
more...
Complying With Federal Mortgage Lending Laws
...ars of experience, you will walk away with the ability to confidently handle every challenge you face.
Benefits for You
- Stay abreast of key changes created by the Dodd-Frank Bill
- Get updated on compensation issues
- Practical guidance on federal insurance provisions
- Find out what's on the horizon for the mortgage industry
This seminar is designed for attorneys, loan officers, loan
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Immigration Liability in the Workplace: Present and Future
Benefits strong Learn to walk the tightrope of immigration law compliance - before you're faced with a government audit or worse, prosecution. /strong
Georgia and neighboring states (AL, MS, NC and SC) are increasing immigration burdens on employers with harsh state penalties and local enforcement of federal immigration laws. More and more employers are paying hefty fines and facing criminal
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Surviving the HR Audit
...ars of experience, you will walk away with the ability to confidently handle every challenge you face.
Benefits for You
- Do's and don'ts for performing a wage and hour audit
- Know the substantive areas for audits, such as hiring and I-9 compliance
- Get expert advice on conducting a labor relations audit
- Stay safely in compliance with affirmative action requirements
This seminar is
more...
Basic Commercial Leases
...ars of experience, you will walk away with the ability to confidently handle every challenge you face.
Benefits for You
- Learn the five basic elements of a commercial lease
- No-nonsense tips on dealing with troublesome lease clauses
- Skillfully maneuver through lease versus buy decisions
- Properly address lease issues with condominiums
This seminar is designed for lawyers, accountants,
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Bankruptcy
...years of experience, you'll walk away with the ability to confidently handle every challenge you face in today's troubled economic times.
Benefits for You
- Grasp the key essentials of bankruptcy that all lawyers and lending personnel should know
- Enhance your knowledge of the bankruptcy courts and procedure
- Skillfully navigate through the various types of bankruptcy - including Chapters 7,
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Managing Construction Projects
...by understanding the law of tendering
- Equip yourself to confidently handle construction lien issues
- Sidestep common pitfalls by using project scheduling to your advantage
This seminar is designed for lawyers, project managers, presidents, vice presidents, owners, engineers, architects, contractors, subcontractors, principals, inspectors, developers, operations managers, superintendents,
more...
HST in Ontario
...years of experience, you'll walk away with the ability to confidently handle every challenge you face.
Benefits for You
- Stay up-to-date on recent changes to the taxation of property and services
- Find out what you need to know about taxes on cross-border transactions
- Learn about the administration of the HST
- Get expert advice on applying the new tax to different industries
This seminar
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Medical Records Law
...your area.
Benefits for You
- Reduce your legal risks by confidently responding to requests for medical records
- Get insider knowledge on the use of medical records in litigation
- Learn how to resolve privacy and confidentiality issues
- Minimize legal woes by knowing how to prevent - and deal with - health care fraud and ID theft
This seminar is designed for medical records directors,
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The Basics of Banking Litigation, Default, Workout, Repossession, Foreclosure and Bankruptcy: A Secured Lender's Perspective on
...years of experience, you'll walk away with the ability to confidently handle every challenge you face.
Benefits for You
- Increase your awareness of initial default strategies and workout techniques
- Learn the basic rules governing a secured lender's repossession and foreclosure of personal property under revised UCC Article 9
- Get an overview of the basic rules governing the appointment of
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Groundwater Wells, Rights and Uses
...years of experience, you'll walk away with the ability to confidently handle every challenge you face.
Benefits for You
- Hear proven strategies on water well design and site selection
- Tips on complying with the Arizona Department of Water Resources' rules
- Find out what you need to know about well sharing agreements
- Learn the latest sustainability methodologies
- Get up to speed on
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Drug Testing in the Workplace and Rehabilitation of Workers
...years of experience, you'll walk away with the ability to confidently handle every challenge you face.
Benefits for You
- Learn the reasons for implementing testing
- Get up to date on current law and privacy legislation
- Understand the impact of human rights legislation on drug testing
- Tips on how to avoid discrimination based on disability or disease
- Find out what you need to know about
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Michigan Business Taxes
Prevent costly mistakes by learning the essentials of Michigan business taxes - including all the latest updates.
Attend this cutting-edge seminar and get helpful insight and recent updates on Michigan's business taxes. You'll gain a clear understanding of the two components of the Michigan business taxes - the modified gross receipts tax and the business income tax. Meet the challenges ahead and
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Appellate Practice: A View From the Bench
Do you have the latest and most effective strategies for appellate practice?
Register for this information-packed seminar and get a win-win approach to succeeding in appeals court. Hear about the latest issues in jurisdiction, finality and standards of review. Get all your toughest questions answered regarding writing a successful brief. Find out how you can prosper in spite of complex laws and
more...
Construction Management/Design-Build
...years of experience, you'll walk away with the ability to confidently handle every challenge you face.
Benefits for You
- Discover the pros and cons of design-build - find out what you need to know
- Delve deeper into the construction management method, including scheduling issues
- Best practices for using design-build and construction management contracts
- Tips on incorporating LEED® into
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Human Resource Audits: Auditing Your Procedures, Documentation and Policies
...years of experience, you'll walk away with the ability to confidently handle every challenge you face.
Benefits for You
- Get expert advice on how to prepare for an HR audit
- Master all the latest methods and tools - including forms, software and online resources
- Know the substantive areas for audit, such as hiring, 1-9 compliance, and wage and hour
- Participate in a hands-on demonstration
more...
Commercial Real Estate Finance in Challenging Times
...areers - take this opportunity to sharpen your skills and confidently handle real estate financing. Attend this seminar and gain the tools you need to make an educated decision in any challenge.
Today's volatile real estate market means tighter lending rules, fewer finance options and even less room for error. Find out how to navigate through these troubled times - register for this vital
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New Updates to Business Tax
...years of experience, you'll walk away with the ability to confidently handle every challenge you face.
Benefits for You
- Stay up to date on recent significant court cases and administrative rulings
- Find out what you need to know about maximizing CCA on construction
- Learn about administration and enforcement of goods and services tax
- Get expert advice on key considerations in planning
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The Basics of Employment Claims, Workers' Compensation Claims and the Interplay Between the Two
Employment and Workers' Compensation Claims - Protect your organization know how labor laws interact with workers compensation.
Register for this information-packed seminar and get a win-win approach to defenses to workers compensation claims. Hear about the latest trends in workers compensation law. Get all your toughest questions answered regarding reasonable accommodation. Find out how
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Family Law A View From the Bench
Get an inside look at family law procedures in Alabama.
Attend this seminar and get an invaluable view of the judge s perspective on matters that family law attorneys handle every day. You ll hear insights from the decision makers themselves on the overall process, the judges expectations and the judges perception of common family court interactions. Whether you are new to the field or have
more...
From Pitman Training Centre London
Time Management Seminar
...ay seminar is designed to help staff effectively plan and confidently prioritise their workload to ensure their own and their manager's objectives are achieved.
You'll learn to take charge of your day and respond productively to changing priorities. Reduce stress and improve efficiency!
Only 306. 48 pp.
Book Now!
Call 020 7025 4700
This seminar is a must if you often find
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From American Medical Institute
ACLS in Spanish
...terial is always fresh, so that a healthcare provider can confidently make the right decision in a critical moment.
Guidelines for ACLS are published in major medical journals around the world, and they are also usually available through organizations like the American Heart Association. Guidelines may vary from nation to nation, because different countries have different approaches to
more...
From The Project Solvers of America, Inc
MS Project 2007 Basics and Beyond



SYNOPSIS
Microsoft Project is a very powerful scheduling tool. With power, however, comes complexity and you may find yourself spending more time fighting it or attempting to force it to do what is ostensibly an easy task. Fight no more! With this course you will learn all the basics plus some tips and tricks that most people never took the time to learn! Upon completion of this course you will
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From H2 Training & Consultancy Ltd
Assertive Communication for Women


...ir behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.
This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations. It will cover the three main categories of behaviour within the assertiveness model:
more...
Dealing with Difficult Relationships at Work


Increasing numbers of people have to deal with difficult relationships at work. If the issue is left un-addressed, it is likely to cause severe stress, poor performance and declining morale. This H2 training will enable participants to deal more professionally, confidently and calmly with difficult encounters at work. It will provide explanations and practice of the essential skills needed to
more...
Minute Taking


..., to write up and to present minutes more effectively and confidently. No prior experience is necessary - we will give you the opportunity to practice your new skills, and we'll show you how to take the pain out of minute taking
It is particularly recommended for anyone required to take formal minutes or notes at meetings on behalf of their company - whether they are a beginner, or an
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Managing Poor Performance


...front-line managers with the skills and knowledge to deal confidently and professionally with poor performers. It will show delegates how to use appropriate formal and informal processes of support, training & development, meetings and reviews to enable performance to get back on track, and to avoid escalating problems for everyone involved.
It is particularly recommended for new or aspiring
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From Resourceful Change
Licensed NLP Practitioner training 7- Day Intensive


...nal barriers
* Communicate more powerfully, flexibly and confidently to any audience
* Understand and manage the link between your mind and body
* Apply advanced language patterns to influence yourself and others easily
* Elicit specific information from others to by-pass 'fluff' language
* Understand personal motivation strategies and amplify them quickly in yourself and others
* Develop
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Licensed NLP Master Practitioner training 9- Day Intensive


...ion Skills
* Communicate more powerfully, flexibly and confidently to any audience
* Apply advanced language patterns to influence yourself and others easily
Problem Solving
* Trigger positive mental and emotional states at will
* Think more creatively and precisely in all aspects of life
Enhanced Performance
* Build deep levels of rapport with others quickly and easily
* Set
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From WWP Training Ltd
Advanced Presenting
...ot content with simply presenting information clearly and confidently? How would you like to leave your audience inspired, entertained and wanting more? This 1 day fast track session will provide you with a useful toolkit to develop your skills and provide some new challenges when speaking in public. Research shows that the biggest impact and influencer when we communicate is the visual aspect
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From XChange Training UK
Adobe Dreamweaver CS3 - One Day Introduction training
...ndards.
On completing this one day course, you will be confidently using Dreamweaver CS3 and a graphics editor to create and implement visually exciting web sites. You will have gone right from conceptualising how your site should be structured through to uploading it into your web space
Advantages of learning Adobe Dreamweaver CS3 with XChangeTraining
-Our Adobe Dreamweaver CS3
more...
Adobe Dreamweaver CS3 - Two Day Introduction training



...ndards.
On completing this two day course, you will be confidently using Dreamweaver CS3 and a graphics editor to create and implement visually exciting web sites. You will have gone right from conceptualising how your site should be structured through to uploading it into your web space.
dvantages of learning Adobe Dreamweaver CS3 with XChangeTraining
-Our Adobe Dreamweaver CS3
more...
Adobe CS4 Web Combo - Three Day Essentials introduction training



This course is an introduction to the core essentials of the Adobe CS4 web applications of Dreamweaver CS4 and Flash CS4 for web development and rich media creation over a 3 day session. The duration of this course will enable an all round grounding in the most important aspects of these 3 applications to your web design workflow but will not allow a fully comprehensive introduction to all aspects
more...
From Everrise Training & Consultancy
English Language Communication Course For Company Staff



...ional and clear business correspondence in english. Speak confidently and effectively, master good communication skills. This will enable you to perform better at work, to use english effectively at the workplace as well as socially and to do your job with more confidence. You will learn how to write clear emails and letters, as well as building your grammar and vocabulary. You will also become
more...
From Personality Developer
Learn to Speak in Public - 15th January, Sunday onwards, Bangalore
Learn Public Speaking Skills - Practical Training Course.
8 sessions - on 8 consecutive Sundays.
Covering:
a. The right Word.
b. The right Voice.
c. The right Body Language.
Combining the three and delivering a Perfect Speech
e. Developing the right attitude / self confidence
f. Training your body to help you deliver smooth speech
g. Impromptu speaking - insights
more...
From Knowledge Train
Introduction to Project Management

...ll teach students how to manage projects successfully and confidently and is applicable for any project. The course enables students to:
* identify project objectives
* define work
* write a project plan
* monitor progress and take corrective actions
* effectively manage risks to the project
* effectively manage changes to the project
* and be familiar with using key project
more...
From Spectrum Training Services
Investing in Recruitment & Selection
Introduction:
It can be difficult to quantify the cost of getting a recruitment decision wrong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time.
This practical two day
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Investing in Recruitment Selection
Introduction
It can be difficult to quantify the cost of getting a recruitment decision wrong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time.
This practical two day
more...
From Publimaks International
Effective Management For Secretaries PA-s Administrators Course in Bali
The program is meant for Secretaries, Personal Assistants and other administrative personnel who wish to further develop their management skills.
After attending participants will be better able to:
() Handle people and projects independently, with minimal supervision
() Manage the small to large assignments / projects
() Make decisions confidently and take the right course of action
()
more...
Effective Management For Secretaries PA-s Administrators Course in Ho Chi Minh City
The program is meant for Secretaries, Personal Assistants and other administrative personnel who wish to further develop their management skills.
After attending participants will be better able to:
() Handle people and projects independently, with minimal supervision
() Manage the small to large assignments / projects
() Make decisions confidently and take the right course of action
()
more...
From Cosensa Learning & Development Ltd
Managing Conflict in the Workplace
...s will be able to use techniques that enable them to deal confidently with conflict, disagreement, aggression and other strong emotions.
Contents:
The content for this in-depth course includes: -
Understanding why conflict is inevitable
Understanding how conflict can be positive
Traditional ways of dealing with conflict
Patterns of behaviour
Learn a preference for coping with
more...
Fire Risk Assessment - The Fire Scotland Act 2005
...h understanding of fire safety issues and prepare them to confidently conduct fire risk assessments in their own workplace.
Contents:
This one-day workshop includes a full update on the new fire safety regulations effective from 1 October 2006. Fire Certificates will no longer be issued and Fire Authorities will look to employers to demonstrate their compliance with the regulations and
more...
Fire Safety Risk Assessment - The Fire Safety Northern Ireland Regulations 2006
...h understanding of fire safety issues and prepare them to confidently conduct fire risk assessments in their own workplace. This course includes a practical interpretation of the new fire safety guidelines effective in Northern Ireland in January 2007.
Contents:
Understanding fire
The Fire Safety (Northern Ireland) Regulations 2006 - an overview
Fire detection and warning
Means of
more...
Fire Safety Risk Assessment - The Regulatory Reform Fire Safety Order 2005
...h understanding of fire safety issues and prepare them to confidently conduct fire risk assessments in their own workplace. This course includes a practical interpretation of the new fire safety guidelines effective in England since October 2006.
Contents:
Understanding fire
The Regulatory Reform (Fire Safety) Order 2005 - an overview
Fire detection and warning
Means of escape
Fire
more...
From John Sturtevanta s Business Writing Seminars
Speak Like You Mean It
... engage your audience, and deliver your ideas clearly and confidently.
Speak Like You Mean It! combines improvisational acting exercises, public speaking techniques, story-telling principles, and practical guidelines for designing and creating presentation graphics.
Morning: Developing a presence
Through a series of physical and verbal exercises, you will learn to feel comfortable
more...
From Teach Therapy
Essential Oils for Pregnancy Childbirth

The aim of this course is to build therapist confidence in treating pregnant women. Many aromatherapists are wary of this area, but a realistic approach, taking into account relevant research, makes this such a rewarding treatment to give. It may also set you apart from many other therapists. Successful completion of this enlightening one day workshop will allow you to work confidently with
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From NobleProg - IT training courses
Assertiveness Training Course




...and increase the delegatea s ability to communicate confidently and assertively with colleagues and customers.
OBJECTIVES
By the end of the programme the participants will:
* Understand and overcome the barriers to being assertive
* Recognise behaviour traits within yourself and others and learn effective strategies for managing them
* Communicate effectively with a
more...
From Management Development Associates (NA) Inc.
Equity derivatives





... course will enhance participantsa ability to work confidently and competently on an equity derivatives desk. They will master the key concepts and be familiar with the language and jargon of the markets.
Depending on particular client needs, this course typically explores:
* The information provided by Bloomberg for futures and option contracts
* The use of Black
more...
From Nursing Unlimited Incorporated
Starting and Maintaining IVs - Nursing Certification

Course Overview
This highly popular 30-hour course meets the requirements of the Florida State Board of Nursing for certification of LPNs to administer IV therapy. It also serves as a welcome update for RNs who have been out of clinical practice for a while and want to improve and enhance their IV skills. Divided into 14 home study hours followed by 16 classroom hours, the course consists of
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From ERP Guru
JD Edwards Technical and Functional Training
... analyze various inventory inquiries. You will be able to confidently set up item master and item branch records, process various inventory transactions, and understand the functions of the inventory fields in downstream processing.
In the second course, Inventory Management, students will learn how to set up a warehouse, create warehouse locations, perform physical inventory counts, create
more...
From Watt Works Consulting Ltd
Presenting Pursuasively



This course will give you a wide range of skills and techniques for presenting confidently, powerfully and persuasively. Learn how to structure your presentations for maximum impact, how to manage your nerves, engage your audience, manage difficult people and more. Youa ll soon be making confident, powerful and dynamic presentations.
more...
Creativity Skills Training




...nhancing individual and group creativity, enabling you to confidently lead yourself and others through ideas generation, development, evaluation and selection. You'll also have a broader understanding of innovation and how it works, and be able to ensure that you have the best possible chance of success by creating an action plan to improve the way you approach innovation (covering a wide range
more...
From Skills Matter
Mark Murphy Intro to Android for Busy Coders
"Beginning Android" author Mark Murphy's two-day Android Introduction course will provide an intensive class to get you up to speed in coding the highest quality Android applications.
Delivered by Kevin McDonaugh expert Android developer, self-proclaimed "software magician" and co-founder of Novoda (a consultancy for Android software development), this course provides you with the firm basics
more...
From Ace Technologies
Voice Over IP










...savings for different users. You'll gain the knowledge to confidently identify different VoIP architectures and discuss pros and cons of variations.
About the Course:
This course provides a detailed overview of the key technologies behind VOIP, including speech coding, packet transport and VOIP signalling protocols. The course will cover the history behind VoIP technologies to show
more...
From Success Corporation
FLM Course 2 Organizing Towards Organizational Success
The achievement of results in any organization depends on the availability and allocation of resources. It is the responsibility of the manager to organize resources needed to achieve the organizationa s goals and objectives. In this module, the participants will learn how to identify and organize activities and distribute responsibility and authority to job holders. Managers will be able
more...
From SagePresence
WINNING PRESENCE UNDER PRESSURE - One Day To Confident Presenting


...this day-long workshop delivers the three cornerstones of confidently and influentially presenting yourself, your ideas, and your organization.
INSPIRING CONNECTIONS help you attract your audience to you like a magnet, whether youa re speaking to a single person or a crowded auditorium.
COMPELLING MESSAGES speak to what your audience cares about, while leading them where you want
more...
From Last Minute Training
Mindsharp - SharePoint Foundation 2010 Developer
Thorough education is key to working with SharePoint 2010 productively. This course guides you through essential 2010 elements, from pre-requisites to system integration, giving you the skills to work confidently & leverage full value from new technology
more...
Communicating Confidently in Business
After this course you will raise both your personal and professional communication skills to the top 10% of the world a and that is where you will find the most successful people in business and in life. Confident communicators are given more responsibility at work, are given promotions and raises more often, and become great business leaders. When you can communicate clearly and confidently,
more...
From Technology Ed
New Product Development




...obust action. Bring your team/ group to a higher level by confidently managing tasks and motivating members to be the best they can be.
Certificate Outcome
After completion of the New Product Development Certificate Program, students will be equipped with a basic understanding of the following:
Development stages- cradle to grave
Product idea generation
Commercial validation
more...
Leading Teams



...obust action. Bring your team/ group to a higher level by confidently managing tasks and motivating members to be the best they can be.
Course Outcome
After completing Leading Teams, students will be able to:
Maximize their leadership and management skills
Lead high performing, successful teams
Develop clear and common goals
Define team leader roles and responsibilities
Choose
more...
From Corporate Coach Group
Communication Skills Training






Clear and confident communication is a vital skill to everyone in business. Poor communication costs time, money and effort.
This Communication Skills Training Course will provide you with essential skills to communicate more effectively.
Clear and confident communication will make your team function more effectively. Learn how to be more accurate and persuasive. Explain your ideas with
more...
From NLP Possibilities With DHE
NLP Alaska Cruise - The Art and Science of One-on-One sessions


This two day workshop is designed for anybody who works one-on-one with clients, regardless of the modality.
Everyone goes to school to learn techniques, but are never taught how to confidently sit with a client and move the session in a forward direction, instead of the session spinning and turning randomly.
This workshop will benefit not just healthcare professionals and alternative
more...
From Linkage, Inc.
Metrics and Measures for Effective Leadership
Effective leadership requires a solid understanding of the metrics and measures necessary to help make important business decisions and to assess the impact of critical initiatives. This course offers a tool-based experience where you will develop an appreciation for both traditional and innovative business metrics. Examples from best practice organizations and case studies will help you to better
more...
From HOT Engineering
Well Completion Design for Reservoirs with Sanding Problems
The main objective of the course is to transfer the knowledge for the detailed sand face completion design process for reservoirs with sanding problems. The process for geological and engineering characterisation of the reservoir will be introduced as well as the impact on well or reservoir properties on sand face completion design and sand control method selection. The course presents the tools
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From Harlequin Solutions.
Web Project Management




...lopment and will equip you with the knowledge you need to confidently take charge of your project. Focusing on each stage of the web production process planning, designing, building and publishing as well as a strategic overview of the options available to project managers.
The course also covers managing client expectations, selecting creative and technical agencies, allocating
more...
From New Age London
Reiki 2 Practitioner Course London
Your Reiki Second Degree Practitioner course in London includes quality training in a small-class environment to suit your needs. The attunement process is performed on the first day and is run strictly in accordance with the Reiki and Seichem Association, with your lineage tracing clearly back to Mikao Usui.
Our attunements are in-person and in a very small class, in order to give you all the
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From Tekno Point Multimedia
Training For Acrobat 9 Pro
...aborate more effectively with clients and colleagues, and confidently prepare files for high-end print production.
Eligibility / Audience:
Graphic designers, web professionals, creative directors, art directors, illustrators, production artists, print and prepress professionals in advertising agencies, interactive agencies, graphic design firms, and newspaper, magazine, book, catalog,
more...
From Camo Process AS
Multivariate Data Analysis Level 1 MVA 1 Process Analytical Technology PAT



...ants will learn how to interpret complex data quickly and confidently, and how to build robust models for process monitoring. Tailored to meet the needs of professionals and students, the course is designed around real-world applications, with intensive, hands-on training using The Unscrambler software.
Multivariate analysis tools helps process understanding and process improvement by
more...
From The Office Training Company
Presenting With Impact
Do you
- Look forward to presenting your ideas?
- Deliver information that is remembered and acted upon?
- Influence key decision makers?
- Inspire people to take action?
- Answer audience questions confidently?
- Have presence and charisma?
What would your life be like if you did?
If you are serious about achieving excellence in your professional life, you will know that presenting
more...
From Electrical Training USA
Basic Motor Controls
...cuits in order to to enable the maintenance technician to confidently troubleshoot and make repairs. Topics include: * Electrical Safety
* Electrical Symbols and Line Diagrams
* Line Diagrams and Control Logic
* Circuit Breakers and Fuses
* Introduction to Control Power Transformers
* Introduction to Conductor Sizing
* AC Manual Motor Starters
* Magnetism
more...
From Pearlcatchers Ltd
Crucial Conversation - personal effectivenss and communication skills



...by
tackling those difficult conversations promptly and confidently
Every day, most people communicate easily with lots of people. But every so often we are faced with a difficult conversation where it is essential to get it right . This might be dealing with an under-performing employee, asking for a pay rise or resolving conflict with a colleague.
All too often, we fail to
more...
From Soho Editors
Adobe Dreamweaver- Introduction
Dreamweaver is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet
more...
From Potential Unearthed Ltd
Managing Sickness and Absence
Absence costs the country around 12 billion a year - that equates to approx 495 per employee and so it is vital that Management at all levels are equiped with the neccessary skills needed to effectively manage absence of all types. This practical 1 day course aims to face this topic head on. We will provide you with numerous practical and realistic tools that will enable you to confidently
more...
From Ethan Hathaway
Financial Modelling in Excel
Your business is running smoothly, but...
What if oil prices continue to rise? What if an avian flu pandemic breaks out? What if interest rates rise?
As a banker or a financial professional, you want to be able to make reliable, quality and timely decisions. You need to make split second decisions that could result in substantial financial gain or loss.
If you learned how to use simple
more...
From Coalface Dialogue Pte Ltd
Advanced Negotiatiion and Influencing




...cess of negotiations
* Systematically plan, rehearse and confidently conduct critical and complex negotiations
* Lead and guide others in planning negotiations
* Think strategically and develop tactical options to break deadlocks
* Think laterally and on-your-feet to alter power imbalances
* Plan, value, exchange and sequence concessions
* Profile and manage difficult people
* Know
more...
From Ethan Hathaway
Treasury Management School UK Europe and Dubai
In this 4-day practical training course, you'll learn how to:
* Effectively control your interest rate and currency exposures
* Measure interest rate and currency risks
* Apply appropriate strategies in response to risks you're exposed to
* Confidently manage your risks and much more
more...
From India Facilitation Network
Coaching for Performance: A new task for Managers
...eir organizations with a positive experience which can be confidently shared and developed; organizations can use this workshop to initiate the introduction of a coaching culture or to further enhance and clarify existing practice
Who should attend
This Workshop is particularly relevant for general managers from supervisory level upwards, and HR managers, wanting to know how to improve
more...
From Ethan Hathaway
Effective Treasury Management
... interest rate and foreign exchange risk management
* Confidently apply financial derivatives as risk management instruments
* Develop familiarity with Value at Risk (VaR) concepts and application
* Understand important regulatory developments relevant to the treasury function
Key features of this workshop:
* Interest rate and foreign exchange risk management principles
more...
Asset & Liability Management
...alytical framework of interest rate risk management
* Confidently apply ALM in derivatives products
* Develop familiarity with Value at Risk (VaR) concepts and application
* Understand important regulatory developments relevant to ALM
Key features of this workshop:
* Fundamental asset and liability management principles exposed
* Asset and liability risk management
more...
From Academy of Creative Training
One Year Foundation in Acting
... atmosphere where the student can work freely, safely and confidently with professionals who care.
Students will have the opportunity to develop skills and techniques in acting, movement, voice and singing. Students will explore the use of dramatic language in a range of contexts to help free their expressive abilities and extend their range. The skills acquired will be applied to rehearsals
more...
From Courage Speaks, LLC
How to Deal with Difficult Demanding Customers Amazing Phone and In-Person Strategies
...ily. Learn what it takes to handle them successfully and confidently!
Leta s face it, it can wear on you and lead to stress and frustration, as well as poor customer service. Learn easy-to-use phone techniques to gain control and gather the information you need. Confidently manage frustrated and angry people at the counter and gain their cooperation. Feel better about yourself and your
more...
Dealing with Difficult Demanding People Amazing Phone and In-Person Strategies
...ily. Learn what it takes to handle them successfully and confidently!
Leta s face it, it can wear on you and lead to stress and frustration, as well as poor customer service. Learn easy-to-use phone techniques to gain control and gather the information you need. Confidently manage frustrated and angry people at the counter and gain their cooperation. Feel better about yourself and your
more...
Secrets to Great Grammar




...mas
and other challenging punctuation marks
a Confidently manage confusing words like who and whom,
affect and effect, and more!
a Edit and proofread for error-free documents and e-mails!
a Find out whata s changed with word use, punctuation, and
spacing.
a Get agreement on rules and end arguments that waste time and
money
A Special Note
more...
From SABCONS Project Management Consultants
MS Project Training and Workshop Bangalore Dec 12-13, 2011
... them to go beyond the given, think innovatively and lead confidently. We train managers for real life challenges, not just test paper problems
* Experienced Team of Expert Instructors
Our team of consultants brings decades of learning in Project Management, IT and Behavior Psychology to the table with 15 years of training experience globally. As regular participants at PMI Global
more...
MS Project Training and Workshop Hyderabad Dec 10-11, 2011

... them to go beyond the given, think innovatively and lead confidently. We train managers for real life challenges, not just test paper problems
* Experienced Team of Expert Instructors
Our team of consultants brings decades of learning in Project Management, IT and Behavior Psychology to the table with 15 years of training experience globally. As regular participants at PMI Global
more...
From Accounts Training Ltd
Finance for Non-Financial Managers
This course takes a commercial approach to finance, with the objective of helping you make better
business decisions.
It will demystify financial terminology, explain the difference between profits and cash flow
and show you how to understand the driving factors behind financial information enabling you to
connect the facts with the figures, prepare budgets and communicate confidently in
more...
From Interthink Consulting Incorporated
Project Management 201 - The Next Steps


You've learned the theory...you know the process. But the real issues of what happens when you manage a project have yet to be addressed in any course you have attended. Throughout your career you will experience significant challenges as a project manager. This workshop explores those real world challenges and provides participants with the practical tools necessary for dealing confidently
more...
From Simon Smith Coaching
Sales from a Buyers Perspective
This sales training is an interactive and experiential workshop that uncovers the buyera s perspective of the sales process.
Complete with workbook, delegates will leave the training inspired and ready for action to increase sales and confidently communicate with buyers with a full understanding of how they are thinking.
Designed around your specific needs "Selling from a Buyers
more...
From Spearhead Training Group Ltd
Assertiveness Training



...confidently and assertively is a key business skill. Assertive people are more effective at work and better able to handle what might be considered difficult situations. This fascinating and practical workshop is for everyone: it will give you the techniques to improve your assertiveness and build your confidence so you are able to say the right thing at the right time.
This one-day course
more...
From SHOREDITCH FILM TRAINING
Directing for Camera - 2 days Workshops
Aim of Course
This is a practical training course aiming to give Directors an insight into working in film and TV. The end result will mean the student is able to work more confidently in their chosen medium.
Who is it for?
Directors and filmmakers
Cost
320 (exclusive of VAT)
more...
From The Training Experts Ltd
Sales Force Performance Management
...ip delegates with the necessary skills to effectively and confidently manage individuals and teams in order to achieve high levels of organisational performance.
Target Group
This course is aimed at managers and team leaders within a sales-based environment.
Objectives
By the end of this course delegates will be able to;
Look at their existing strategies and consider alternative
more...
Sales Skills
...s to help develop the individuala s sales skills in confidently and successfully selling the services offered by their respective businessa s to their face to face and/ or telephone based customers.
Target Group
This course is aimed at sales personnel who are either new to the sales role, or wish to improve and build upon their current skills.
Objectives
By the end of this
more...
Dealing with Difficult People
...l types is the first step in formulating a way of dealing confidently with difficult people and situations.
Target Group
This course is aimed at managers, senior staff or any personnel who wish to deal with difficult situations assertively.
Objectives
By the end of the course, delegates will be able to:
Analyse their behaviour and that of others, and understand why people react as
more...
Presentation Skills
This one day course offers simple, easy to practise tools to help you cope with nerves, get your message across memorably, structure your material for the best impact and present effectively to audiences of varied sizes. It is fun and effective with plenty of opportunities to develop and practise your skills in a supported environment.
Target Group
This course has been designed for those who
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Standard ACT
This one day course is designed to introduce the ACT! user to its basic functions.
Target Group
This course is aimed at any level of personnel that are either new to ACT! or only have a
limited understanding of ita s functions.
Objectives
By the end of this course, delegates will be able to confidently use the basic functions in ACT!
more...
Operation Management Program
...e skills necessary to enhance working relationships, deal confidently with difficult people and situations, learn assertive techniques, manage performance and deal with pressure, conflict and stress within the workplace
Target Group
This program is designed for those who are either new to the role of Operations Manager, who current Ops managers who wish to refresh their skills.
more...
Lone Outreach Worker Development Program
...enges lone workers often face, and how to deal with these confidently and professionally.
Target Group
This program is designed for lone & outreach workers who are either new to the role, or wish to build on their existing skills to become more effective in their role.
Objectives
By the end of this program, delegates will be able to;
Administer basic first aid and deal with emergency
more...
Management Development Program
...e skills necessary to enhance working relationships, deal confidently with difficult people and situations, learn assertive techniques to aimed at improving personal effectiveness, and deal with pressure, conflict and stress within the workplace
Target Group
This program is aimed at those who are either new to a managerial role, who current managers who wish to refresh their skills.
more...
Influencing People
This course enables the delegate to act with greater precision and credibility when communicating with other people. It explores the effect communication styles and interpersonal skills have on the ability to persuade others, and will help the delegate develop powerful techniques to put across ideas in a dynamic winning way.
Target Group
This course is aimed at Managers and senior staff, who
more...
From The Leaders Institute
Public Speaking Secrets
...ffective Three Point Talk.)
* Being Able Deliver Confidently without Notes or Visual Aids
* Thinking on Your Feet (Being able to verbalize ideas on the fly.)
* Developing Effective Examples and Stories for Key Points
We'll cover all of these concepts in the class, but the better that a participant understands these skills, the faster they will progress through
more...
From Learning Planet Sdn Bhd
Go Beyond Your Numbers, Financial Literacy for Non-Finance



...ountants who need to gain financial knowledge quickly and confidently to effectively deal with all financial situations in business.
Developing business intelligence, in a colorful, simple and fun learning environment with a unique blend of accelerated learning, NLP and financial literacy, we will show you how to thrive in the current business climate; to know and understand the Profit & Loss,
more...
From Garth W Roberts Ltd.
Speak With Confidence


Good speakers are made a not born. Learning to speak confidently takes work. Remember: you can be as good a speaker as you want to be. You will be given tools. You will be taught how to use them. Allow yourself the opportunity to succeed. Give yourself time not only to prepare but to practice assignments.
Course is based on the Canadian Best Selling book, Speaking With Pow!-R by Betty K.
more...
From i Training Expert
Intensive Public Speaking and Presentation Skills
...nder how these people speak on the platform so calmly and confidently?
It is indeed one of the more rewarding experiences in life to stand up in front of an appreciative audience & wow them. And the skills required to find your own voice & style with your audiences can definitely be learned by anyone. And yet, while many people see public speaking as something they want to enjoy doing, it
more...
From New Skilz Corporate Training (Shanghai)
Casual Conversational English Training
...ed English fluency will still help staff participate more confidently in meetings etc. NewSkilz materials
Casual Conversational English
Food
Sport
Music
Movies
Opinions
Debates
News
Jokes
Weather
Transportation
Work
more...
English Language Training
...ed English fluency will still help staff participate more confidently in meetings etc. .
COURSE OUTLINE
English Language Training
Food
Sport
Music
Movies
Opinions
Debates
News
more...
Interactive Meeting Skills Training
...bute input
- Deal with disruptive or difficult people
- Confidently conduct teleconference meetings
- Interact socially in discussions and debates
- Stimulate group discussion
- Facilitate focused debate
- Western approach to meetings
Interactive Meeting Skills Topics
Brainstorming solutions
Deliberating points
Holding weekly meetings
Explaining processes
Using mind maps
more...
Powerful Presentation Skills
...presentation
- Opening well and in an interesting way
- Confidently presenting to a group
- Using your voice and tone effectively
- Making the presentation more interactive
- Describing visual aids such as graphs
- Handling the Q&A and Ending on a high note
- Utilising body language and gestures
- Including lateral thinking metaphors
- Being creative and original
Powerful
more...
Powerful Presentation-Skills
...presentation
- Opening well and in an interesting way
- Confidently presenting to a group
- Using your voice and tone effectively
- Making the presentation more interactive
- Dealing with disruptive or difficult questions
- Describing visual aids such as graphs
- Handling the Q&A and Ending on a high note
Skills Development Focus
- Getting off to a good start
- Structuring and
more...
From RRC Training
CIEH Level 2 Award in the Principles of Risk Assessment
...inciples of risk assessment. It also enables employees to confidently apply those principles at work.
The CIEH Level 2 Award in the Principles of Risk Assessment is suitable for anyone in a work environment as it raises learners' awareness of the concept of risk assessment.
The CIEH Level 2 Award in the Principles of Risk Assessment is available as an in-company classroom course and by
more...
From WinProTech Pvt. Ltd.
Soft Skills
Soft Skills
Introduction
Communication Etiquettes
1. Introduction
a. What is Communication?
b. Ways to Communicate
2. Distortions in Communication
3. How to Improve Communication
a. Goals of Communication
b. 7 Ca s of Communication
4. Summary
5. Public Speaking
a. The 5 Pa s
b. Summary
Email Etiquette s
1. Introduction
2. Rudiments of Email
a. General Format
more...
From Leader Learning Group
Charting the Course Understanding Labor Law Labor Relations Pro-Employee Strategies
Charting the Course: Understanding Labor Law, Labor Relations & Pro-Employee Strategies is a highly interactive two-day workshop designed especially for the practioner a the people who most impact the employee relations environment. This is a hands-on, practical course to guide leaders on effective strategies for protecting their human capital, their reputation, and their business goals.
more...
From QPC Limited
ICMI Management Track - Workforce Management Boot Camp
About ICMI
The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals from frontline agents to executives who wish to improve customer experiences and increase efficiencies at every level of the contact center. ICMIa s experienced and dedicated team of industry insiders, analysts, and consultants
more...
From Fands Infonet Pvt. Ltd.
A One Day Program On Business Etiquette
...is program will enable participants to present themselves confidently and to make others comfortable in a business setting. This program would also help young entrants to develop their personality.
Highlights:
1. Understand the importance of business etiquette at work
2. Define appropriate and inappropriate office behavior.
3. Describe appropriate office dress.
4. Handle
more...
From Learn Accounting Fast
Essential Finance and Accounting Knowledge and Skills




... confidence.
This course is for you if you want to:
Confidently maximize your profit and your financial position.
Know the right questions to ask your accountant or bank manager
Understand Financial Reports to evaluate your business and determine whether you are efficient, profitable and able to pay your debts.
Take hunches out of your decision making to improve your performance.
more...
From Career Development organization (CDO)
English Courses Offered by Career Development organization CDO
Career Development organization (CDO) is proud of presenting and being agent of the London Chamber of Commerce and Industry International Qualifications (LCCI IQs)
LCCI have been awarded since 1887 and are recognized by employers, governments and
universities worldwide. In 2003, the London Chamber of Commerce and Industry
Examinations Board merged with Goal assessments, a pioneer in online
more...
From Team Training Services
First Aid Training in Glasgow
...y must have the necessary skills to deal with an incident confidently and efficiently.
This course will provide these necessary skills, allowing them to cope competently when faced by an incident in the workplace. This course will enable the First Aider to carry out vital life saving practices.
These are just some of the subjects addressed in the course.
* Aims & Principles of
more...
From Learn Accounting Fast
Introduction To Accounting
...This course is for you if you want to:
Know how to act confidently to maximize your profit and your financial position.
Understand the jargon used in accounting.
Learn the basic principles of accounting used in Bookkeeping, Reporting, Analysis and Planning.
Be able to communicate effectively with your accountant.
Course Objective
The course is intended for business owners or
more...
Financial Literacy Skills
Financial Literacy Skills
Imagine never being confused by financial statements again!
This course is for you if you want to:
Learn the basic principles of accounting used in Bookkeeping, Reporting, Analysis and Planning.
Know the right questions to ask your accountant or bank manager
Understand Financial Reports to evaluate your business to determine whether you are efficient,
more...
From Neil Collins Business English Coaching and Training
Business English Seminar English for Meetings and Negotiations
...sfully moderate any meeting
Express opinions clearly and confidently
Manage conflict diplomatically
Benchmark your skills with other professionals
Instantly apply lessons to your daily work
Impress your managers, colleagues and clients
Boost your employability and career chances
Reuse practical tips in future negotiations
Course Description:
Before: English for meetings and
more...
From Wavelength
Wavelength's Train-The-Trainer [ TTT ] Course - Training Design and Delivery Certificate Course [ TDDC ] at Noida Delhi NCR





...ce's expectations.
2. Deliver training programs confidently, by engaging your audience and establishing the learning firmly in their minds.
thus, after successfully completing the TDDC course, the course participant should become a prime candidate for the position of trainer. This Train-The-Trainer Course from Wavelength will enable you to design and deliver effective
more...
Wavelength's Instructional Design & Content Writing Certificate (IDCWC) Course at Noida (Delhi NCR, India)




...structionally sound course for any audience.
2. confidently attend interviews, client calls, peer discussions, and cross-functional debates.
thus, after successfully completing the IDCWC course, the learner should become a prime asset in Instructional Design for the eLearning industry.
IDCWC - Content Outline:
===============================
1. What is Instructional
more...
From Intertech
SharePoint Foundation 2010 Developer Training
Thorough education is key to working with SharePoint 2010 productively. This course guides you through essential 2010 elements, from pre-requisites to system integration, giving you the skills to work confidently and leverage full value from new technology.
more...
From The English Language Consultant
ORIENTATION TO ENGLISH FOR NURSES with the ELC text
This course development was actually the collaboration between a nurse and my linguistic experience. Thus, the whole pertains to nurses in all their varying areas of work. It is for those nurses who have had basic English but need solid review and a fine tuninga which would enable to work more confidently in their second language.
more...
From Impellus
Professional Presentation Skills
Make an impact with all your high-level communication and win the outcomes youa re after.
Anybody who has to present at any level and needs to do so more confidently and with a higher chance of securing the outcomes that are sought.
The course details how to build and deliver a confident presentation in the most influential and impactful way. Whether youa re presenting ideas to a
more...
From Segullah and Company Limited
Advanced Supervision
AUDIENCE:
Supervisors who have had previous training in supervisory skills and are now ready for an advanced course to develop their existing skills. The course is designed to build on and extend current supervisory management skills.
OBJECTIVES:
By the end of the course, participants will be able to:-
Help staff to reach their fullest potential through coaching
Motivate their team members
more...
From Parallel Project Training
Association for Project Mangement APMP Training





...he principles of project management to your project.
a Confidently sit the APM Professional exam with a clear understanding of what is required to pass.
a Explain the benefits of project management to you and your organisation.
BEFORE THE WORKSHOP
a Once you are registered (or before if you contact us) you will get a call from your tutor to talk through the programme and provide any
more...
From Vana IT Services
SharePoint Training from Experts on July 13 2009


...ome with insightful proven tips and techniques which will confidently lead you and your organization to achieve the full benefit of SharePoint
All of our instructors are experienced consultants working on active projects and have the ability to keep their skills current and deliver the most up-to-date information into the classroom to illustrate concepts for you.
We offer training for
more...
From Persona International
In-House Freelance Soft Skills Trainers Development Program
...e formed a special Master Trainers Network so that we can confidently recommend to customers world-class facilitators, consultants, and coaches. This level takes two years to attain and requires additional co-training, coaching and on-site evaluation. Master Facilitators are the only professionals we will recommend to clients and promote on The Persona International website (www.
more...
From 2e2
Microsoft Word Intermediate
Objectives: By the end of this course you will be able to use MS Word as a Desktop Publishing tool, create sections breaks and newspaper columns, manage the presentation of a document and confidently use the advance formatting table options such as calculating data, using the provided manual if required.
Prerequisites: This course is designed for students who have completed the Word Fundamentals
more...
Microsoft Word Fundamentals
Objectives: By the end of the is course you will be able to produce a formatted short document, confidently create tables, check, minimise and eliminate errors, using the provided manual if required.
Prerequisites: This course requires that you have a good working knowledge of Microsoft Windows and you should also be able to use a mouse and keyboard.
more...
Microsoft Excel Fundamentals
Objectives: By the end of this course you will be able to produce a formatted worksheet, confidently create basic dynamic formulae and create a visual representation of the data, using the provided manual if required.
Prerequisites: This course requires that you have a good working knowledge of Microsoft Windows and you should also be able to use a mouse and keyboard.
more...
From Effective Outsource Networks
Effective Workplace Communication 23 24 Oct 2012
... getting into trouble
-deal with difficult conversations confidently
Outline
Understand and appreciate the purpose and value of communication
- What is effective communication?
- Factors that influence good communication at the workplace (self, surrounding, tools/ equipment)
Identify 4 communication styles; their strengths and weaknesses
- Communication starts with me
- Dealing
more...
Recruitment Interview and Selection Techniques 4 5 Sep 2012
...develop the right questions to ask and know how to ask it confidently.
In addition, participants will also be familiarized with the Tripartite Guidelines on Fair Employment Practices in order to understand what constitute discriminating practices of recruitment.
Recruitment interviewers should sign up for this course to maximise the chance of finding the best match for the job. Finding
more...
Effective Workplace Communication 24 25 July 2012
...t getting into trouble
deal with difficult conversations confidently
Outline
Understand and appreciate the purpose and value of communication
- What is effective communication?
- Factors that influence good communication at the workplace (self, surrounding, tools/ equipment)
Identify 4 communication styles; their strengths and weaknesses
- Communication starts with me
- Dealing
more...
From Dr Rick Goodman
Communication Mastery
...am you will be able to perform your job more effectively, confidently, and comfortably.
Objectives:
-Understand the philosophy of communication mastery.
-Recognize the differences between assertive, aggressive, and manipulative behavior and minimize their effects on you.
-Determine your assertiveness quotient and communication style with self-assessment exercises.
-Familiarize
more...
Winning Strategies for Dealing with Difficult People
...skills, tech niques and strategies to professionally and confidently deal with dif ficult people and situations, whether this involves an aggressive client or customer, or, an abrupt or discourteous employer or employee.
What Youa ll Learn
-The role of power, structure and tension in relationships
Conflict or compromise - selecting the right strategy
-Dealing with anger
more...
From The London First Aid Training Company
Emergency First Aid at Work EFAW
...derlying knowledge enabling people to respond quickly and confidently when someone is injured or taken ill at work.
Course Content & Learming Outcomes:
Understand the role of the first aider including reference to:
Administer first aid to a casualty who is unconscious (including seizure)
The importance of preventing cross infection
The need for recording incidents and actions
The
more...
From 7i Institute
Certified Digital Forensics Examiner
...e and present digital evidence. Graduates will be able to confidently attempt the following professional computer forensic certifications:
CDFE - Certified Digital Forensics Examiner Certification
Topics Covered
Module 1: Introduction to Computer Crime
Module 2: Disk Storage Concepts
Module 3: Forensic Examination
Module 4: Electronic Discovery and Digital Evidence
Module 5:
more...
Certified Wireless Security Engineer
...COMPLETION
Upon completion, students will be able to confidently undertake the Planet3 Wireless CWNA and CWSP examinations conducted at Thompson Prometric testing centers. Students will benefit from an in-depth course that is continuously updated to maintain and incorporate the rapidly changing wireless networking and security environment.
Topics Covered
Wireless Concepts
Network
more...
Certified Penetration Testing Consultant
.../ WPA key
Additionally, attendees will be qualified to confidently undertake the CPTConsultant practical examination.
COURSE OUTLINE
This course is designed to take an individual with knowledge of the basic security auditing toolset to the next and higher level. Many courses teach a how to hacka ; the CPTConsultant course teaches a the business of penetration testinga . The
more...
Certified Penetration Testing Engineer
...etion of the course, CPTEngineer students will be able to confidently sit for the CPTEngineer certification exam (recommended). Students will enjoy an in-depth course that is continuously updated to maintain and incorporate changes in the security environment. This course offers up-to-date proprietary labs that have been researched and developed by leading security professionals from around the
more...
From The Koenig Group
Managing Conflict in the Workplace
...confrontation. Instead, youa ll resolve it quickly, confidently and professionally.
What youa ll learn:
1. Handle confrontation calmly and professionally, without fear, dread, or anxiety.
2. Never again lose your cool when youa re involved in conflict.
3. Significantly strengthen workplace relationships by knowing how to work through disagreements.
4. Recognize symptoms
more...
From NTUC LearningHub
Advanced Service English
English is globally accepted as the a language of choicea . As a result of globalization and the entry of multinational players in the Service Sector in India, English has now become a a must knowa language in India as well.
This program equips participants with the skills and attitude to use English appropriately. Participants will learn to confidently interact with customers in
more...
From International Education Consultants
Academic English for Conference Presentations


...from non-English speaking backgrounds who wish to present confidently in English at professional conferences and seminars.
The two day intensive courses are held on the shores of beautiful Lago Maggiore, Italy and can be scheduled prior to your conference for individual or small group sessions. Online (Skype) tuition can also be arranged upon request.
Our trainers specialize in editing,
more...
From The Koenig Group
Cross Cultural Communication Skills
... cultural communication and collaboration skills and work confidently with others.
Activities throughout this course immerse you in an ongoing simulation including a media-rich experiential learning environment that allows you to practice the communication techniques, tools and strategies presented. Activities include:
a Experiencing the difference between one-way and two-way
more...
From International House Dubai
Business English
...sh immediately
Revise basic grammar and learn to speak confidently about the past, present and future
Learn survival phrases and key words that you need in your working life
Practise essential listening and pronunciation skills
Topics covered
Greetings
Numbers
People and places
Food and drink
Telephoning
Dealing with hotels
Describing companies
Networking -
more...
From Wintrac Inc.
Solaris Fundamentals
The course provides a thorough grounding in the Solaris Unix Operating System through comprehensive hands-on exercises and labs. Upon completion of this course participants are ready to work confidently in the Solaris Environment. This course is a pre-requisite for the Solaris Advanced Course.
You can get a complete list of other Solaris classes at
more...
Solaris 10 Upgrade for Experienced System Administrators
The course provides a thorough grounding in the Solaris Unix Operating System through comprehensive handson exercises and labs. Upon completion of this course participants are ready to work confidently in the Solaris Environment.
You can get a complete list of other Solaris classes at http://www.wintrac.com/courses/coursesSolaris1.asp
more...
Business Writing
This book is designed to help you handle direct relations with the media confidently. You'll learn how to mentally and physically prepare for interviews, how to maintain reliable media contacts, and much more.
You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp
more...
Grammar Skills
This book is designed to help you handle direct relations with the media confidently. You'll learn how to mentally and physically prepare for interviews, how to maintain reliable media contacts, and much more.
You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp
more...
Dealing Effectively with the Media
This book is designed to help you handle direct relations with the media confidently. You'll learn how to mentally and physically prepare for interviews, how to maintain reliable media contacts, and much more.
You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp
more...
From LearningDB. com
Presenting you
How do you master communication? How do you cultivate an empowering voice? How do you influence others to embrace your ideas and act on them? How do you inspire, motivate and achieve positive results while honouring other peoplea s values and needs?
In many situations today, you are required to present on the telephone, to your boss, to clients, to your peers, to your staff. If you want to do
more...
From LeoSoft Consultants
Telecommunications in Transitiontraditonal to VOIP
...and IP Centrex / Hosted PBX, you'll gain the knowledge to confidently differentiate VoIP architectures and discuss pros and cons of options.
A. Internet Telephony
1. Computer to Computer VoIP over the Internet; Skype and IM
2. Computer to Phone (DS0 Interconnect to LEC)
3. Phone to Phone over the Internet
B. Managed-IP Telephone Service
1. MIPT from Telephone Companies
2. IXCs and
more...
From Eureka! Performance Group
Management Development
This program provides managers at all levels all the necessary tools, skills and techniques to do their job effectively and confidently.
more...
Supervisor Development
This program provides supervisors at all levels all the necessary tools, skills and techniques to do their job effectively and confidently.
more...
Leadership Development
This program provides personnel at all levels in an organization to develop leadership skills in order to perform their job more confidently, effectively and efficiently.
more...
From The Enfys Acumen
An introduction to Big Gift Fundraising





To enable participants to more confidently ask donors to make larger donations.
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From Corporate Education Group
Finance Accounting for Non-Financial Managers
Increasing profits and performance are two of the major responsibilities of every manager. This 2-day course will enable you to communicate confidently using financial data and gain practical insights into the crucial financial measurements used by top management.
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From Entelechy, Inc.
Managing Sales Objections


Managing Sales Objections
Overview
Hate objections? Don t listen to anyone tell you differently — no one LIKES objections. But they ARE part of the sales process and they DO provide you with an opportunity to clarify and reposition.
What you need is a technique that will enable you to manage sales objections when they do arise — and they WILL arise! This module will give you
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Analyzing Performance


Analyzing Performance
Overview
The best training solution in the world won t work if it s not addressing the real performance problem. In this module you ll learn how to quickly and confidently identify the performance problem, the reason for the problem, and appropriate solutions.
As importantly, you ll learn techniques to increase the value you bring to your team and to your department
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From SAGE Presenting
Awaken The Powerful Presenter Within

...ordinates, we need to be able to:
Represent ourselves confidently and capably.
Communicate information effectively and efficiently.
Influence and inspire our audiences, whether they be a single person in conversation or a roomful of decision-makers in a make-or-break presentation.
The good news is that you already have these capabilities inside you. SAGE Presenting invites you to
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From WebTekLabs Pvt Ltd
WebTekLabs Pvt Ltd - WCT Program



...st possible quality results and releasing the application confidently in shorter time to market window.
We state our mission as creating Excellence in Software Quality through our Products / Services, which would enable our client's to run and deliver software applications with a higher level of confidence and to achieve this by employing exceptional people.
To morph into leading
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From PM Global Solutions
PM Global Solutions



...owledge based on project management best practices;we can confidently say that we would be able to meet your Project Management needs at every level. From training to assessment, benchmarking to consultancy, your path way towards achieving project management maturity starts here.
We offer a wide range of solutions centered on Project Audits, Project Support, Project Consultancy, Benchmarking,
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From Corporate Education Group
Finance & Accounting for Non-Financial Managers
Increasing profits and performance are two of the major responsibilities of every manager. This 3-day course will enable you to communicate confidently using financial data and gain practical insights into the crucial financial measurements used by top management.
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From Jim McGuirk & Associates
Speaking Under Pressure

In countless one-on-one situations throughout the
day, and in both small and large meetings throughout the week, there
is a need to speak and think clearly under pressure. We define pressure
as the sense of urgency and the physical reaction to a situation demanding
attention. At a meeting someone asks you a tough question; the situation
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Advanced Presentation Skill


Making a presentation is always important, and because of the importance, there is pressure on the presenter to speak and think correctly, clearly and confidently.
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